7 Norwegian Epic Cruise Reviews for Singles Cruises to Europe - Western Mediterranean

About the Reviewer: I’m a mid-30s male who sailed in a balcony stateroom on the NCL Epic from Rome on 6/12 to 6/19/2019. This was my 26th NCL cruise (including charters) and my 46th cruise overall. My prior cruise history includes ... Read More
About the Reviewer: I’m a mid-30s male who sailed in a balcony stateroom on the NCL Epic from Rome on 6/12 to 6/19/2019. This was my 26th NCL cruise (including charters) and my 46th cruise overall. My prior cruise history includes sailing on Princess, Royal Caribbean, Celebrity, Carnival and MSC. In 2018, I took a break from NCL and sailed with Royal Caribbean and MSC with MSC Seaside being my last cruise. Pre-Cruise I met up with friends in Rome, Italy for a few days prior to the cruise. It was nice to explore the sights at a more leisurely pace than what you can do with it being a ship’s port of call. I flew into FCO (Rome airport) and transferred with a private company versus taking the train to Termini Station. I stayed at a hotel close to Termini Station in Rome and Termini is a great focal point for which to travel regionally as well as within Rome on the public transit system. I purchased the Roma Pass and with the ability to get into attractions cheaply and the use of the public transit system for 48 hours, it was a very wise investment. NCL EPIC CRUISE – Roundtrip Rome DAY 1 – ROME, ITALY Embarkation: The most cost-efficient way to get to the cruise port from Rome city is by train. I booked the Intercity 510 on TrenItalia arriving at the Civitavecchia port just before 11AM on 6/12. Unfortunately, the elevators on the platform at the train station were not working and you had to take the luggage up and down two flights of stairs to get to the outside. Minor inconvenience. Once outside, you need to purchase a ticket for 2 EU for the red bus to take you to the port entrance. Fair enough, but the line for the bus was disorganized and not all cultures understood the need for a proper queue when the bus arrived. It was rather chaotic. I would’ve just walked it and if you’re able-bodied to do so, you might as well as it’s not too far to the port entrance and with city traffic on port days, it would be easier to do so. At the port entrance, since there were 6 ships at least doing embarkations during this date, you had to get into a queue for a bus to take you to the designated terminal. How kind of the bus driver to allow us to load our own luggage under the bus and then tell us the bus for the NCL Epic only had one working compartment versus the other side for Holland America which had two. We were going to the same terminal so it didn’t matter what compartment it went into. How silly and disorganized. Upon arrival to the terminal, the bus unloaded for both ships and we were split up once inside the terminal. Luggage was taken finally and check in was upstairs further over. Latitudes members didn’t have a separate check-in line, however, the main check in line was moving swiftly so it didn’t matter too much. Once checked in, we were told to proceed to the gangway which was down the escalators. When we got to the bottom, there was another bus waiting to take us to the ship! Good grief already. The ship was a short walk down the pier from where the terminal was. Holland America had the gangways in use for their embark that was in the terminal. The bus was hot and stuffy and by this point, I just wanted to walk to the ship to get it over with. Crew were walking to the terminal so it wasn’t unsafe for passengers to do so as well. We had to wait for the bus to fill before we were driven an absurdly short distance to board the ship. All told from arrival at the train station to when we got on the ship and had drinks at Spice H2O, it was two hours. NEVER AGAIN!! A complete and utter mess with 2 transfers within the cruise port to get on the ship. Stateroom Balcony GTY: Room 13039 I’ve sailed on the Epic three times and all the other times were in a studio room. This was the first time I sailed in a balcony. I booked a guarantee and was put into this family room at the ships first bump out. The room had a very large angled balcony which I loved. I could see why this stateroom configuration wouldn’t work unless sailing with a spouse. The layout is funky and while it mirrors the studios design, storage was in the most random of places – including within the sofa! The electrical outlets are hidden under the counter by the coffee maker. The phone in the room also didn’t have a working voicemail button, it would take you to the voicemail and delete it instantly. I learned a trick to bypass it by mid-cruise. Charlton was my incredible stateroom steward. He did a wonderful job looking after any small request the entire cruise and for making sure everything was perfect. He even provided me with towel animals daily without request despite NCLs announcement they were getting rid of them on future sailings a couple months back. After unpacking rather quickly, it was time to head off to the theater for a joint muster drill for all stations embarking in Rome. It was mandatory for all guests who embarked and some didn’t like it that they were shut off from their alcohol until they attended. Rome embarking guests had purple cards so that’s how ship’s crew knew to stop serving you for the mandatory drill. After that, I went to the solos gathering with Julianna hosting for this portion of the cruise and then the LGBT meet up. A group of solos went to dinner at 7PM and we joined them in Manhattan Room. It was a leisurely dinner service since we were a big table and it took over 2 hours to dine but the company made up for the gaps between courses. The ship was supposed to sail at 7PM but some “scheduled maintenance” wasn’t completed in time and the ship would be delayed sailing until 10PM. After dinner was done, I headed back to the room to relax and it was getting close to 10PM. The ship didn’t sail at 10PM. I fell asleep on the balcony waiting for it to sail and when I awoke after midnight we were finally moving. DAY 2 – FLORENCE, ITALY The previous day’s delayed departure caused the Epic to arrive two hours late to Florence, Italy. The tour provider stated they would work with delayed arrivals so I wasn’t worried but there was a mass upheaval in the atrium where guests demanded to use the phone to contact their individual tour companies. The Epic staff caved in and did allow for usage of the phone for people to contact tour companies about the delayed arrival. We arrived in Florence at 9AM instead of 7AM. PRIVATE TOUR: Best of Florence and Pisa by ItalyTours.EU As was mentioned in the confirmation for the tour booking, ItalyTours waited for the arrival of our ship and when I disembarked, I found my name being held by the driver almost immediately. When he rounded up the rest of the guests, we left the port and headed for Florence. Once in Florence we met up with the tour guide from Vox who walked us around the city and took us inside the museum to see the Michelangelo statue. The tour guide provided us with insights about what we were seeing and the history as we walked around. The driver recommended a lunch pizzeria and took some of us there. After gathering the rest of the guests, we went to a scenic overlook of Florence before heading for Pisa. Upon arrival in Pisa, we had a small amount of time which was actually fine to see the sights before heading back to the ship. The tour accomplished everything it stated it would do, even with the time delay. I would highly recommend this tour provider for tours in Italy (they also have tours for Naples and Rome). The tour size is much smaller than what NCL offers (van with Italy Tours versus bus with NCL) and the cost is cheaper than what NCL charges. NCL’s shore excursion prices have skyrocketed since the introduction of the Free at Sea promo. If you take the shore excursion discount, you’re still paying what you’d be paying if you didn’t even bother booking with NCL. ItalyTours guarantees your arrival back to the ship prior to sailing or will get to you the next port for the ship at their own expense. You don’t see any private tour companies really offering such a guarantee! Back on the ship it was a quick change to get to the solo’s gathering in the studio lounge and then off to the LGBT gathering before a Platinum Plus Latitudes perk – Dinner with an Officer. Either there weren’t a lot of Platinum plus cruisers on this sailing or they weren’t interested in dining with an officer. I was the only person to sign up and had dinner with Brett, the Ship’s Training Specialist. It was a nice dinner and we talked about cruising past and present while enjoying dinner in Taste Restaurant. Grace, the Hotel Director’s assistant, arranged the dinner for us. It was a nice time and very well done! It was one of the highlights of the cruise. FEATURED ENTERTAINMENT: Priscilla, Queen of the Desert The major production show on the NCL Epic is Priscilla, QOTD. I had seen the show just after it was loaded on the Epic back in 2015 so it was nice to see it again. It is definitely a PG-16 or higher rated show. Leave the kids in Splash Academy! It’s a good time to follow the gang to the Australian outback for their show. Lots of good dance numbers and a good storyline. The show has evolved a bit since it was first brought to the Epic but the overall production was enjoyable. I was surprised to see some of the original cast from the first loaded show still doing it nearly four years on! After the show completed, it was time to give Bliss Lounge a try. When we arrived, it was already busy and it wasn’t possible to get into the bar to order so the supervisor sent a bar waitress over to take our order. The service was incredibly slow in there but we did notice one bartender going faster than the others and that’s why people were queueing for him. It took forever for our first round to arrive. It wasn’t until the next day that I discovered I was charged for the round of drinks. I did NOT have the beverage package and was shocked when I got the check for $20 for one drink. The last time I sailed on NCL in 2017, the cost was just shy of $12 having gone up from $10 for a Grey Goose and soda. A nearly 100% increase in drink cost? NCL you’ve gone mad. I don’t drink much and with the ridiculously measured pour you did for this $20 drink; you should be ashamed of yourself. You’re not Vegas and with all the nickel and diming lately to justify the CEO’s salary, you should be doing much better instead of getting worse. The drink included an increased gratuity I’m sure the bartenders weren’t getting and an additional $1.50 for a port tax. Trying to fix this error at guest services later would result in the transfer of the $1.50 to the other person’s account. When that person complained about the $1.50 charge, it was reversed back to me with the full charge of the drink I didn’t have. Lesson learned… the waitstaff in Bliss were incompetent. Order directly from the bar staff to avoid this screw up, especially if you don’t have the package and are ordering with people who do. DAY 3 – CANNES, FRANCE I went to a highly-rated beach club from TripAdvisor on the Cannes beachfront. Riviera Beach Club was not far from the ship and for a small fee, you could have a lounger in front and have bar service. It was sunny when we arrived but became more overcast as the day wore on. The wind was kicked up so the sand from the beach was blowing on us. We had a few drinks and then returned to the ship. We did so just in time as the wind had kicked up quite a bit slowing tender service down. When we got in queue, it was just at the guard shack and after that, it was all the way up to the street. It was reported by some guests that it took two hours to get back onboard. Naturally, we sailed late again from Cannes towards Mallorca. Tonight, we had the solos gathering where we met Michael, the Filipino bartender who was dancing in Bliss the prior night and constantly had a line for service. He was very fast, efficient and remembered what you were drinking for all my friends and water for me as I wasn’t drinking. If he saw an empty glass he would ask if the person wanted another one. His energy was amazing and we became fans of his for the rest of the cruise in Bliss or finding him at Howl at the Moon. It was sometimes much faster to go to Howl at the Moon to get a drink than it was to get one from the rest of the bartenders in Bliss. The other bartenders in Bliss just didn’t seem to have the same energy or motivation Michael had. SPECIALTY DINNER: Le Bistro Tonight, we had the first of two specialty dinners given to Latitudes members Platinum or higher. We had a 9PM seating meaning most of the restaurant was just about finished their dinner when we came in. I had the duck which was nice along with escargot and crème brulee. The service was nice and our waitress had to leave after the main course to work in another restaurant. We finished up eating shortly before 11PM. It was a good dinner. You had to chose a main course less than $20 which meant four main courses to choose from – duck, chicken and two fish dishes. FEATURED ENTERTAINMENT: Glow Party This was originally supposed to be up at Spice H2O but when we went up there after dinner, it wasn’t up there. It was down in Bliss Lounge. This is always the featured nightclub night of the voyage. Since Mallorca is a late arrival, the ship put the party on this night. This was the ONLY night of the voyage where the party was scheduled for Spice H2O. When the ship is in the Caribbean or Canary Islands as it had been in the past, Spice H2O was used more frequently. I didn’t feel compelled to go on the dance floor as the music just didn’t move me. It was hard to move anyone since the DJ was mixing in and out of songs so fast you couldn’t dance to one. While it shows a good DJ to mix smoothly, let a song play a bit more. I actually ordered two drinks tonight and it was accurately billed since I ordered it directly at the bar. It was an ok night but definitely not the greatest Glow (formerly White) Party I’ve attended on NCL. DAY 4 – PALMA DE MALLORCA, SPAIN Our delayed departure from Cannes caused a delayed arrival into Mallorca. We arrived just before 3PM when we were supposed to be in by 1PM. This caused a mad rush when the ship arrived for people to get off. I went for an independent Hop On, Hop Off excursion. I walked one bus stop up as the line at the port was a bit crazy so I could get a spot on the bus. It worked as the next stop down was the port and the bus filled without clearing the queue. I took the whole circuit which didn’t take too long and then got off in town by the church to see the cathedral closer up. On Saturdays, the cathedral might not be available for viewing as it can be used for weddings. It was closed this day to the public because of a wedding. It was reported by people who had a shore excursion they received a credit for it. The artisan markets strewn about the area had all sorts of interesting wares for sale, from food to crafts. Save yourself the hassle and see Mallorca for 18 EU on the Hop On, Hop Off bus. Back on the ship we dined with the solos we had made friends with during the voyage so far but were disembarking in Barcelona the next day. Tonight, we dined in the Manhattan dining room and I had the Prime Rib which was amazing. Dinner was leisurely as we had a big group and we watched the ship sail from there. I had a 9:30PM reservation for Burn the Floor but because dinner went longer, I missed it. DAY 5 – BARCELONA, SPAIN This is the main turn around day for the ship so guests were being told to disembark the ship. Surprisingly, I expected the ship to have more announcements than it did in the early morning hours. My friends and I headed off the ship to find some churros around 9AM to avoid any more announcements and to get off the ship before the new folks showed up to embark. We ventured up to the churros place, took the transit up to Parc Guell and discovered you now needed a ticket to enter it. The last time I was there in 2003, you didn’t need to have a ticket to enter. They were sold out for the day already so I headed for Palau Guell and my friend headed back to the ship. Along the way, I headed to Starbucks for a caffeine fix the ship doesn’t offer. Back on the ship, it was interesting to come on the ship as an in-transit guest. When I arrived to the terminal, I had to go through security in the terminal but then just bypassed everything else and went up the escalator back onto the ship. Very easy to do! Embarkation was well underway at that point for the new cruisers. During the ship’s lifeboat drill, I enjoyed working out in the quiet gym. Since I had done the drill on embark day in Rome, I didn’t have to do this one. It was a great time to use the ship’s services in peace and quiet. I met up with the solos and went to the LGBT meet up to meet the new cruisers. SPECIALTY DINNER: Moderno Churriscaria We had a dinner reservation for 7:15PM in Moderno. We figured it would be easier to dine specialty the first night where everyone was so new and getting their bearings. It was a nice dinner where the passador were fast and efficient at bringing all the meats. We were asked for what else we wanted. The waiter was attentive to my friend’s alcohol requests throughout the dinner service as well. FEATURED ENTERTAINMENT: Beattlemania Show The band who usually is setup in the Cavern Club was in the theater. I do know Beattles hits despite my age and decided to take in a bit of the show. It was just as you’d expect for the Beattles. The singers were really good in the band. The show was well attended. I went to Bliss Lounge afterward and hung out there for a short bit before strolling the ship. Bliss didn’t get all the kids out of it by 11PM like usual and so there were kids in there trying to get drinks off adults who had the beverage package. The crowd who embarked during Barcelona was decidedly younger than the crowd who was on the first leg of our voyage. Security was slow in removing the minors as well. We ventured to Howl at the Moon and then onto Cavern Club where Fire and Ice were playing. Not finding our groove anywhere, we decided to call it a night. DAY 6 – SEA DAY Finally, a full day at sea! It was nice to head up on deck and go to the quiet zone up front before most of the cruise passengers discovered it was there. I found a lounger immediately and setup shop for hours. It was nice and quiet to read and snooze while the room was being made up. I left for a late lunch at Taste with my friends before returning to my room and sitting on the balcony which was also in the sunlight. We passed through the Strait of Bonifacio around 1PM and had the land masses of Sardinia and Corsica between us. It was nice to be on the balcony for the last part of the transit. Tonight, we dined with some solos from the studio lounge in the Manhattan Dining Room before heading off to the 9:30PM showing of Burn the Floor. FEATURED ENTERTAINMENT: Burn the Floor I couldn’t figure out why I disliked this show so much before. The dancers are so elegant to watch and technically proficient in their movements but the story is lacking. The dances don’t progress from one genre to a more upbeat genre, they hop around with no rhyme or reason. There’s no story that links them and the singers with this cast were horribly bad, especially the male vocalist. I stayed for about 50 minutes before giving up and leaving. I’ve seen Burn the Floor on other ships but this production just doesn’t make sense or have a flow to it. If Priscilla isn’t your cup of tea, this is the only other show on the ship you’ve got. FEATURED ENTERTAINMENT: Norwegian’s Night Out Party This party was well attended and for a change, the DJ let a song play out. I finally got out on the dancefloor for the first time this voyage. The vibe was finally right to do so or at least early on it was. As the night progressed, the music changed again and just made me stay at the bar with my friends more while they drank. Michael, the Filipino bartender, had to come up and help get my friends drinks because the other bar staff couldn’t keep up. He was dancing around while he did so and having a good time on his own while still offering faster service than the rest of the bar staff who were stationed there. DAY 7 – NAPLES, ITALY We made it to the port ON-TIME! Hurray! The only problem was, I didn’t need to get off the ship early so it didn’t matter. However, I felt with the way this cruise had gone so far, a bravo to the Epic for an on-time arrival is warranted. After having a room service breakfast on the balcony, I went ashore and walked around Naples center for a bit. There’s a not-so-helpful tourist desk setup in the cruise terminal. Just walk out of the terminal and you’ll be hit up by taxi drivers offering tours. You’ll also have options from the Hop On, Hop Off Tour provider just at the end of the drive way to the terminal. It was here I discovered my grave mistake of booking a tour through NCL for Herculaneum for $100 USD when it would have cost 28 EU for the trip out there on my own and then admission cost at the site. NCL SHORE EXCURSION: Herculaneum In 2004 when I returned to the Med, I was supposed to visit Herculaneum but skipped the tour and went to Capri with newly made cruise friends instead. This trip allowed me to redeem this and go. Since I didn’t have the logistics worked out before sailing, I booked with NCL. Since I am Platinum Plus, I went to the shore excursion desk to get the discount for booking. You can’t get the discount unless you go there and mention it. The tour started with a bus ride from the terminal at 1PM towards Herculaneum. It was a standard sized tour bus but it wasn’t full of passengers. Upon arrival to the ancient site, we waited while the tour guide purchased the tickets for our entry. She guided us around the site describing things we were seeing using a single earbud setup. The group was too large to fit into some spaces while she was talking so you had to go in afterward or squeeze in together. This is why small group tours were more advantageous. After we completed our summary visit to Herculaneum, we boarded the bus to head to a cameo factory. This is where I really dislike NCL’s tactics. The cameo factory and “teaching you how they do it” is a total joke. They put a video on and have you stare at someone who is sitting at a table near the TV and then take you around back to their showroom where you are expected to buy something from which not only does the vendor make money but NCL gets a kick back from. We could’ve spent more time at Herculaneum and seen more of the sites there versus needing this waste of time. It was when we stopped there that I remembered why I have steered clear of NCL excursions lately. My recommendation is you do the same. You can easily go to Herculaneum on your own for much less than what this tour cost and they have audio guides available at the site. Save your money and do it yourself. Just go earlier to get back and avoid all the port traffic. When we returned to the port, so many tours were returning at the same time that it was chaos for traffic with the containers and trucks coming in and going. It would’ve been faster to walk but we stayed on the bus for over a half hour just to get from the port entrance to the terminal building! Tonight, we dined with a large group of solos, some of whom were with us from Rome, in the Taste Dining Room. It was a fun dinner service after the solos gathering where Michael was bartending at. Service was surprising efficient given our table size. Our dinner moved right along and we were done by 9:30PM. I had time to return to see Priscilla at 10PM for one final time. I loved the production, so I wanted to catch it again on standby. I had no problems grabbing a decent seat. Afterward, it was the 70s dance party in Bliss. I stayed for a bit but was so exhausted from the tour in the hot sun, I called it a night at midnight. DAY 8 – ROME, ITALY Disembarkation was much smoother than embarkation for two reasons. We called the driver who picked us up from the airport to the hotel in Rome to see if he could pick us up at the terminal. He did at 9:30AM. The ship’s transfer option to the airport was to leave at 7AM and cost $60USD. For three of us with a taxi at a more convenient time it was 50EU per person and had door to door service. We disembarked the ship shortly after 8:30AM. You do have to be out of your room by 8AM so people were hanging out in public spaces and not leaving the ship at their assigned times. It caused the lifts to get backed up but we had our trick to get one and got off when we were supposed to. The terminal we were at wasn’t the same one we embarked at and had limited facilities. It was also quite hot outside so we waited in a semi air-conditioned area for the taxi. If you were taking the train, you’d have to go through the bus transfer to the port entrance and then pick up the city bus to head to the train station. I customarily close out my reviews by thanking those on the ship who provided exceptional service. This cruise, only two people stood out for me. The first was my stateroom steward, Charlton from the Philippines. His attentive service and his friendly nature from the first day’s greeting to me and to subsequent chats in the hallway were much appreciated and never forced. The nightly towel animals were a nice touch and the towel body one day was a new one for me after all these sailings! The other person who stood out was Michael Misargano (last name might be misspelled) who was a bartender with salt and pepper hair from the Philippines in the solos lounge, Bliss and Howl at the Moon. This man is to be commended for his energy and quick ability to sling drinks. He was incredibly friendly to those who got to know him and he knew everyone’s drinks without having to ask them for it, only if they wanted a refill. I’m not sure how NCL stole him away from Princess but he could do well training some of his peers to be faster and have more fun while doing so! Special thanks to Brett, Training Officer, for the officer’s dinner and making it interesting. All in all, the Epic isn’t the ship I remembered her to be from previous sailings. The room costs have gone up, the on-ship alcohol prices have gone up, everything has gone up exponentially on NCL. Originally, due to NCLs inflated pricing for their promos, I was booked on the MSC Seaview which sails the same day from Rome, Italy and also embarks there. I switched when after final payment NCL finally came down to be reasonably close (without perks) to what MSC was charging and to be with my friends. MSC is privately owned and while they’re struggling with service issues of their own, the NCL Epic minus the people mentioned above was no different in its service struggles. Cruise lines are expanding too fast and now that NCL is publicly traded, it’s all about squeezing the cruiser to make the investors happy. This cruise couldn’t have been more in your face about it. It’s sad because it’s not the NCL I’ve come to know over the years. While I do have two CruiseNext deposits to return in the future, I won’t be in a rush to use them. I will only sail from the Rome port again with flying in directly and using a NCL transfer directly from airport to cruiseport. It’s sad how every new CEO since Colin Veitch has come to NCL and cheapened the product by so much and yet commanded passengers pay so much more for it. Frank del Rio, CEO of NCLH, should be ashamed of what he’s turned this company into. Read Less
Sail Date June 2019
Choose the cruise because it had some single people going. Room was OK, but the studio lounge was not inviting at all. I did enjoy the freedom to dine when and where I wanted to. Breakfast buffet was very annoying by the 3rd day. Totally ... Read More
Choose the cruise because it had some single people going. Room was OK, but the studio lounge was not inviting at all. I did enjoy the freedom to dine when and where I wanted to. Breakfast buffet was very annoying by the 3rd day. Totally went to another place to have order breakfast without everyone shoving me, coughing and sneezing on me. Entertainment was OK, some show good, other poor or fair. Liked the dueling pianos, and Epic Beatles. The tours were expensive and the one tour in Palma, the tour director was so hard to understand, and she would not be quiet, just talked the whole time, it was really annoying. The excursion in Naples we left because we could not hear her, the whispers were so bad and the noise level from traffic was high. I defiantly would NOT book tours with NCL and suggest to people other thing to do. Then the kicker, to have the ultimate beverage package but it did not include bottled water for our tours, come on... plus no wifi given??? Even your own people working the cruise have to pay for wifi. The nickel and dime you for everything was just too much. I prefer another company, Viking where they provide you with water when you leave the ship, their whispers are great, FREE wifi, computers and they will even let you use a laptop. FREE. So no more paying for going on your cruise line when I can choose another company that offers so much more and value. Read Less
Sail Date May 2017
Chose this cruise for the second time as I was traveling solo and really liked the itinerary. Enjoyed the trip the last time I did it and for the most part enjoyed this cruise too. Met some lovely people in the lounge and there is always ... Read More
Chose this cruise for the second time as I was traveling solo and really liked the itinerary. Enjoyed the trip the last time I did it and for the most part enjoyed this cruise too. Met some lovely people in the lounge and there is always someone looking to have you join a group for dinner. So make sure to go to the lounge prior to 6 pm if you want to join the groups and meet people. My only huge issue was the cabin location. I was in 12350 and my mistake was not verifying what was next to it. There was a large mechanical room (A/C) and it was loud in the cabin. I was very disappointed and almost walked off the ship but guest services did help out after about 3 attempts to discuss it with them. They did move me to 11500 which was a little quieter but there was a housekeeping cabin next to it and you could hear things moving around when the seas were rough. Then the last night I had to move back to the cabin as someone was coming on board for that room. It was a little bit of a hassle, packing and unpacking. I kind of think the solo cabins overall seem to be a little louder in the hallways, etc. Other floors didn't appear to be as loud in the hallways either. I did have the beverage package for all types of beverages. Honestly, I thought the cost which was just the tax and tips was a pretty good deal. Also, bought some WIFI which was a little pricey for how slow the connection speed can be but I needed to be able to check in at home. Had the speciality package for three meals. Cagneys was yummy and highly recommend it. Also did the Teppanayki (SP) with a few people and that was fun too. Did do the Cirque show which the show was good but the food was just okay. I thought the food was good. Believe the dining room Manhattan is nicer than Taste for the free meals. We did have dinner in the Asian restaurant which was okay. I heard the noodles were better than the "chinese food". It was nice to have something made to order. O'Sheehans isn't bad either for a quick bit. Like the location and atmosphere. If you are expecting Celebrity type service this isn't the cruise for you. Overall most employees were pleasant and felt the ship was maintained fine. My cabin steward for 12350 was non existent. The cabin steward for 11500, she was good and no complaints. Just a side note for people who don't know how to go through a buffet. Use a clean plate every time. And if you touch a plate and don't want it then find a server to take it away. Read Less
Sail Date October 2016
Traveled for the first time in the solo cabin area. It was a safe haven from 2,000 children on board. Wonderful bartender at end of the day in solo area. Our Belgian leader tried to organize dinners but the reservations were early. Very ... Read More
Traveled for the first time in the solo cabin area. It was a safe haven from 2,000 children on board. Wonderful bartender at end of the day in solo area. Our Belgian leader tried to organize dinners but the reservations were early. Very rude passenger who organized her own things & made it difficult for all. Nights we did eat together were very enjoyable. Food was very good, and staff was wonderful. Loved my omelettes, burgers, steaks, Chinese food etc. Lots of choices and very hard working group of cooks, waiters and bartenders. Love to swim but it was disgusting in the pools. Whatever happened to having one pool for those of us who like to swim laps. Solo passengers in regular part of the ship said they felt humiliated when seated alone in restaurant. Underage children sat at the adult bar with their parents and tried to get drinks. I spent a lot of time but not a lot of money on researching shore excursions. I was so happy to get off the ship in Naples, Florence etc. I enjoyed all of my excursions except for Rome. I would not go on this ship again. I can go to a theme park and have the same experience with screaming children. Read Less
Sail Date August 2016
Let me start this review by saying Norwegian used to be my absolute favorite cruise line. Now however, they are simply just like the majority of others. They seem to be very focused on making as much money as they can, even if it means ... Read More
Let me start this review by saying Norwegian used to be my absolute favorite cruise line. Now however, they are simply just like the majority of others. They seem to be very focused on making as much money as they can, even if it means charging for things which used to come with the standard cruise experience. It reminds me a lot of what we see happening with the airlines. Services which used to come with the price of the cruise are now suddenly an additional charge or have to be specifically requested. I am not saying Norwegian is the only line operating with this business model, because they are not. I am just more disappointed in the behavior from them because I thought they held themselves to a higher standard. All of that said, I loved the solo cabins. They are just the right size for one person and super cute. It was like traveling in a futuristic space pod. The lounge was also a wonderful perk. The food was average altough my favorite place to eat was actually the pub. I usually really enjoy the dining room experience but the service was just not present. Shows not to miss would be: Howl at the Moon and the Cirque Dinner...so worth the money and the food was great. I hope the slide to pay more and get less will stop soon because I thinking cruising is the best way to travel. Read Less
Sail Date June 2015
I booked this ship as a solo cruiser in a solo cabin purely for the solo traveller facilities , it would be my birthday onboard and being a sociable person I thought the solo lounge and organised activities would be perfect for me . ... Read More
I booked this ship as a solo cruiser in a solo cabin purely for the solo traveller facilities , it would be my birthday onboard and being a sociable person I thought the solo lounge and organised activities would be perfect for me . However it was not quite as organised as I had been led to believe. Firstly the cabin, I had an inside studio on deck 12 cabin 12524 I chose this because it was next to a storage cupboard and not too far from the lounge. The position was perfect. The cabin itself was a bit of a shock when I first went in (my 2 previous cruises had been balcony cabins) it is small and dominated by the double bed. Lights ....... the colour changing lighting was very annoying , (to keep it white press the sun picture on the key pad next to the bed) the telephone was lit up too and also annoying, this I learnt from the cabin steward could also be turned off by touching the light bulb symbol . Once the lights were turned off it was still not totally dark there were 2 blue circular light buttons (for the reading light) above the bed that kept me awake !!! TIP I only realised on day 6 that if you take your card out of the slot by the door these will go off too but remember where you have put your card and have a torch handy because if you need the toilet the lights will be off. Oh the toilet light was also annoying (when your card was in the slot) in that it was on a timer and it didnt give you very long!!!!!!!!!! be quick otherwise (as a lady) you need to stand up and wave at the sensor also the toilet is tiny and I am only 5ft 3 if you were tall it would be a squeeze ,no sink either that is behind a sliding door next to the bed Storage................. the sliding cupboard doors also annoying , the wardrobe didnt have a long enough drop for maxi dresses so all of my dresses including my evening dress were bunched up at the bottom , luckily I had none that would crease but some ladies had to keep their dresses in their suit case which luckily all should fit under the bed . There are no drawers so I had to keep underwear in bags on a shelf . not enough storage shelving for jewellery either, TIP the little stool under the TV the lid comes off and I put handbags in there. Solo Lounge............ this is a great idea , on the first night the get together was I think 6pm or 6.30 the solo host told us about the lounge and the 2 boards where activities would be advertised etc she then arranged for us to eat together . BIG ISSUE for the solo host to book anything for us she wanted us to add our names to the list along with our cabin numbers , at the time I didnt worry about it but after that first time I and others thought it wasnt a good idea and as it happened 2 ladies ended up being stalked by 2 men over the week. After the first days solo meet up I and many others didnt go again as it was at 5pm and way too early so what we did was mostly organise our own meet ups and activities by posting our own list on the whiteboard for others to add their names too but no cabin numbers. It did seem that the solo host would post ideas of activities e.g in entertainment venues but she would not actually be there to meet you or stay with you very few were actually hosted. Lounge facilities.............. a good coffee machine free to use 24 hours a day BIG TIP!!!!!!!!!!!!! bring your own tea bags if you like English breakfast tea , because if with 2 bags it was just water !!!! not really hot enough to brew properly. Also a Chilled water dispenser all day and an orange juice just in the morning for breakfast. Cookies available all day and a small selection of items for breakfast, cereal, pastries, yoghurt. I did take breakfast back to my cabin and I will admit on a few days when it was really early 5-6am I did go to the lounge in my pyjamas and dressing gown :) Ship itself....... this I didnt like it was too dark inside with low ceilings and not enough windows to actually see the sea , not enough lifts either luckily I was fit enough to use stairs but it could be a problem for some people. Sun loungers......... Deck 18 quiet sun deck has wonderful padded loungers, double beds and chairs but NO SHADE , TIP just outside the garden cafe in the open air seating is a bit of a hidden lift (left hand side) it goes up to deck 18 , I only found this on day 6 lol Shows............They only had 2 in the main theatre so very disappointing I saw Legends and Burn the floor , Legends had Rod Stewart (look alike) who was excellent but Sting and Gloria Estafan not as good, Burn the floor was dancing and the dancers were very good but it would have been equally good at half the time . Ive been entertained on other cruise lines much more with a more varied itinerary of shows. Food................ We ate in Manhattan room mostly and 6.30-8.30 they had live music and you could get up to dance this was great if you were close to the dance floor. As a person who chooses to eat mostly vegetarian foods the choice was disappointing so I did end up eating a few chicken dishes, Food was hot and tasty but when I asked for extra salad or vegetables I didnt always get these . Chinese restaurant is now free , we ate there twice its a limited menu very limited and the first time the food was cold , second time it was much better. Taste restaurant the black chairs were uncomfortable for my back TIP ask for the more upright padded chairs . Very disappointed that the sit down restaurants were not always open for lunch I had to go to the buffet on my birthday and drink champagne out of plastic glasses!!!!!!!! Drinks........... very expensive and it took a long time to get served. Staff................. some staff very unhelpful others quite rude which was a shame because most were ok . My cabin steward was amazing , he decorated my cabin for my birthday and left me a cup cake . Activities................I didnt do much on board because I had a lot of excursions . Water slide the one with the rubber rings was excellent the others I didnt like . Ice bar was great fun TIP dress for the cold if you want to enjoy it fully . My Birthday .......thank you to the solo host for providing some sparkling wine and thank you to the restaurant for the cake and thank you to the new friends I made from the solo lounge . Over all ............... I enjoyed the cruise but mainly because of the people I met and holidayed with . Epic as a ship I didnt like. Ive cruised twice with NCL now and I dont think its for me , not my first choice ........... unless the price was too good to miss . Read Less
Sail Date May 2015
This was my first cruise as a solo traveller. I booked late in the day so none of the single traveller studios were available . I , like a number of other solo travellers who also could not get into the studios paid the single traveller ... Read More
This was my first cruise as a solo traveller. I booked late in the day so none of the single traveller studios were available . I , like a number of other solo travellers who also could not get into the studios paid the single traveller premium for inside staterooms. However I was told categorically that even though I was a single traveller I would not be allowed access to the single traveller lounge because that was only available to those who had booked the single traveller studios. The ship run a solo traveller program which arranged all the meetings within the solo traveller lounge the very place that those of us who had inside state rooms were told we could not go ! Many of those who booked the studios were not strictly solo travellers they were individuals who had travelled with friends but wanted to have their own cabin and they weren't necessarily interested in meeting up with other solo travellers as they had come with friends. Therefore there were many individuals in the studios who were not interested in using the lounge and a number of others who were genuine solo travellers who would have welcomed the use of the lounge to mix with other solo travellers but were told we couldn't go in . The solo traveller meetings were arranged for 5 PM to fit in with the staff working hours . However most days people were onshore and hadn't returned from tours or had only just returned to the ship and hadn't had time to refresh themselves before the meetings. Consequently the turnout for these meetings was very low and on one occasion that I managed to get access to the lounge ( yes I did sneak in twice) there were only three people there . The single traveller ordinator also arranged dinners to allow for the travellers to eat together however again these were arranged every night at 6 PM which was far too early to eat dinner . Shore excursions often did not return to the ship before 6 o'clock or only arrived back shortly before dinner not allowing anyone time to have a shower and get changed and ready for the evening . After the first night nobody was interested in eating at 6 PM and therefore these dinners did not take place . Whilst I enjoyed the shore excursions I didn't actually get to meet any of the solo travellers save for a short period of time on two evenings when somebody had let me into the lounge but it meant that I ended up eating on my own every evening and because I am a woman I felt uneasy about spending an evening sitting at a bar or in the lounge or nightclub on my own. I ended up spending from 7:30 PM every evening in my cabin . After the first two evenings it was impossible to book for any of the shows as they had sold out and therefore I didn't even get to see the variety of shows that were a available. As I was alone I chose to eat in the buffet cafe /restaurant the food there became monotonous and many evenings was barely lukewarm and sometimes cold . Sadly my overall experience of the cruise was extremely disappointing I got to see the destinations I wanted to visit but whilst on the ship I felt excluded because I was a solo traveller. I think Norwegian need to review the structure of their solo traveller programme and whilst I have completed the online survey that was sent to me and set out my observations my experience is that companies by and large aren't interested in criticism and do little to change anything. I would not take another NCL cruise as a solo traveller and would urge others to think seriously before committing to booking a cruise , shop around to see what other companies provide if you are intending on travelling alone. Read Less
Sail Date May 2015
Norwegian Epic Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 4.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.5
Rates 4.0 3.7

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