We were anticipating a great accommodation on what we were told was a newly remodeled Epic…oh…wait…remodeled does not mean that all passengers will have nice accommodations! The remodeling apparently only meant that the former gathering space on the top deck has been eliminated and is now high priced suites for a select few guests willing to pay for the privilege. The standard cabins are ...
Just disembarked yesterday, so I thought I'd review while it's still fresh in my mind.
Embarkation in Civi was smooth and seamless and well organized, the whole process took less than 1/2 hour.
When we got to our balcony stateroom there was a strong urine smell in the toilet area, not a great first impression. Off I went to guest services, where they apologized and promised to have the ...
Trans Atlantic and stops at three island groups to which we had not been as well as departing from Barcelona to which we have not been - we choose cruises based upon itinerary first. We think the ship is too large and prefer smaller ships. The cabins (we had aft-facing balcony) were smaller than normal and cramped. The food was not as good as expected. However, the crew/staff made everything ...
We've never been on a transatlantic cruise or to Barcelona, so when we saw this cruise at a good price, we couldn't resist. We spent several days in Barcelona - a great city - before getting on the ship.
I've been on about twenty cruises; this is the first with Norwegian. I don't know whether this is typical of the line, but embarkation was very bad. We arrived about twenty minutes before ...
My husband and I arrived 5 days prior to the start of our cruise and loved Barcelona, giving us the opportunity to explore many of the sites there.
We were excited about trying NCL, not ever having cruised with them before (we have cruised on Holland and Princess before for a total of 10 cruises). The price of this cruise was fabulous and included free specialty restaurants, excursion credit ...
Although I have done many cruises with different cruise companies, this was my first time with Norwegian Cruise Lines. It started off very poorly. It took us over 2 hours standing in line, with my partner who has mobility issues, to get registered for boarding.
We had an issue with our beverage package which was not accepted although I showed them the paper work. Guest services was not very ...
We chose this cruise for the itinerary. We have sailed Norwegian once before (The Jade). Our cruise started with a 1/2 hr line to drop off our luggage and then 2 1/2 hours in line to checkin. Luckily it was not a rainy day but it was hot. No adequate explanation- just blamed the port people. With 4100 passengers on board elevator access was often an issue. On disembarkation day there was over a 2 ...
12 Day Mediterranean cruise on the Epic, Barcelona RT. My main criticism of this cruise was the Epic as a cruise ship. Having a friend who sailed on the Epic's maiden voyage and she giving it a less than sterling review I can now understand why.
This ship would be ideal for children, teens, and adults who enjoy all the water features on this ship except all that ...
We sailed the Epic for the first time. It was our third Norwegian cruise. We had sailed the Escape in 2018 and this is also a big ship, but I don't think it was at full capacity. The Epic had 4,100 people on board. The elevators were always crowded. It was difficult to find a seat in the Garden Cafe for breakfast or lunch. Our balcony stateroom was too narrow with only room for one person to ...
The Haven is now Heaven falling to Earth. The attention to detail is just not there, this was our 4th Haven experience. Yes Embarkation and disembarkation was wonderful, but one of our party has a severe seafood allergy and snacks were delivered to our stateroom daily with some sort of seafood on the plate. Staff were advised and no changes occurred. On our embarkation day a Massage was ...