1 Norwegian Epic Cruise Reviews for Senior Cruises to Europe - All

We chose this cruise for the itinerary, Western Mediterranean and because we'd enjoyed a number of previous cruises on NCL. This one was a significant disappointment. We felt that the ship was simply too large to be enjoyed. ... Read More
We chose this cruise for the itinerary, Western Mediterranean and because we'd enjoyed a number of previous cruises on NCL. This one was a significant disappointment. We felt that the ship was simply too large to be enjoyed. Elevators are at either end of the ship, with none in the middle, making access to many of the ship's venues and activities inconvenient or just 'not worth the hassle'. We didn't care for having to reserve ahead for entertainment and didn't like that the same entertainment was repeated several times. We didn't like the 'serpentine' configuration of the balcony cabin, which afforded little privacy and no space for guests to co-exist. We found the central area of the ship, including the Atrium to be far too noisy to be enjoyable. We dined once in the Bistro, and were overwhelmed with outside noise, when we had hoped for a quiet and lovely dinner. We also didn't like the overall ambiance of the BIstro - simply a square room with dark draperies on the wall. Our TV did not work properly for the 1st half of our trip. We found it very difficult (long waits in line) to deal with the service desk. Our booking included a beverage package but we found that most drinks, other than beer or house wine exceeded the $10 per drink cost limit. The casino was endless...long walk to pass through this space to reach other areas of the ship. Our dining was done, mostly, in the buffet or garden terrace, which was pleasant and we were pleasantly surprised to find designated seating for handicapped passengers that was close to the buffet. In large part, the crew was pleasant and helpful though, when we found that the ship's internet system was not functioning, we had a very difficult time getting information from the desk as to the status of our account. This resulted in some of our available credit not being used, as we didn't learn of it until our last day on the ship. We took only one excursion through NCL, though we had a $50 credit toward each; we found better prices and greater choice on our own. Lastly, when we left the ship in Barcelona, there was only 1 elevator available in the terminal building (this with 4000 passengers disembarking) and this was not operating. Not a good end to a rather unsatisfactory cruise. We may cruise NCL again, but it will be, as our past cruises have been, on a much smaller ship. Read Less
Sail Date October 2017
Norwegian Epic Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 4.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.5
Rates 4.0 3.7

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