13 Norwegian Epic Cruise Reviews for Romantic Cruises to Transatlantic

Just got back from the TA cruise to Barcelona. We cruised with Norwegian 3 times before, but first time on Transatlantic. Despite many negative reviews on Epic I have to say everything was almost perfect and exceeded our expectation. ... Read More
Just got back from the TA cruise to Barcelona. We cruised with Norwegian 3 times before, but first time on Transatlantic. Despite many negative reviews on Epic I have to say everything was almost perfect and exceeded our expectation. Embarkation took 5 min. because we spent the morning by the pool at a hotel and didn't come to the terminal until 2.30 pm. Nobody in the terminal by that time, of course. Went straight to our cabin that was ready waiting for us. The cruise was sold out, so we kind of worried about the crowds on board, but there was literally no lines nowhere except maybe at the pool bar in some afternoons, but even then the wait was like 5 min at the most. After a couple of days we were puzzled about where all the people are and even asked different crew members how many passengers were on board. The answers were consistent - about 4,320. So it was sold out, but it didn't really feel at all. Maybe has to do with the demography, but we never regretted that! All bars and restaurants were good. The music bands were awesome! Didn't see any of the shows in full, but sneaked in a couple of times to stand in the back and watch for a few minutes. Nothing really exciting as we've seen them before. The service was phenomenal with almost no exceptions. The crew did their best to accommodate the guests, and they succeeded in that in my opinion. Overall an awesome trip and a beautiful ship! Read Less
Sail Date April 2019
We booked this cruise a second time because of the solid value offered, and the generally friendly and active passengers we experienced last year. Numerous people remembered us this time as we went about activities and dining, and all were ... Read More
We booked this cruise a second time because of the solid value offered, and the generally friendly and active passengers we experienced last year. Numerous people remembered us this time as we went about activities and dining, and all were repeat passengers for multiple past cruises. The big values for us were the Burn the Floor dancers that performed in the Manhattan dining room, Epic theatre, and ballroom dance classes. Amazingly fast and complicated moves appeared effortless except for the heat they generated. Many other talent balanced out the performances, including more comedians than last year. Standout hospitality from Roderick in keeping our cabin in perfect shape, even though our schedule was a bit erratic, and from all the food servers in the Shanghai and Manhattan rooms were really appreciated. Wallfredo managed our wine selections with insight and attention, and we have only good memories of many Manhattan dinners. We were laughing one night about what a comparable dinner, Broadway show, late night disco, and hotel in New York would have required; compared to just strolling around the ship for a few minutes and saying thanks for the experience. That’s value. Counterpoints were the smokey casino right in the middle of the ship and the three amenities floors that NCL has not safely ventilated to protect their employees and non-smoking passengers like me. That’s a prime reason for choosing other ships. Secondly, although you can find some healthy foods, they’re re mixed in with hot dogs, hamburgers, pizza, sweets and ice cream. Some deserts were labeled “No Sugar Added” but does that mean they are loaded with sugar-alcohols or toxic artificial sweeteners instead. More informative labeling or online ingredient lists would be greatly appreciated. Finally, the entertainment staff needs to expand their playlists to eliminate obnoxious repeats of over-played classics like “Hotel California.” Read Less
Sail Date November 2018
I wish there were a 3 1/2 star option for the rating, as the cruise was good (not very good or average). NCL is our favorite cruise line and this was our 25th anniversary, so a Transatlantic cruise was a no-brainer. First off, we did enjoy ... Read More
I wish there were a 3 1/2 star option for the rating, as the cruise was good (not very good or average). NCL is our favorite cruise line and this was our 25th anniversary, so a Transatlantic cruise was a no-brainer. First off, we did enjoy many facets of the cruise, but there are some things that need improvement. 1. Food was great whether you were in the Garden Cafe, Taste, Manhattan Room or O'Sheehans. Service was also excellent wherever we went. (The prime rib the last night was PERFECT!) 2. Cabin service was great. Inachino was our cabin steward and we could not be happier. We kept him guessing on when we would be in the cabin because we spent a lot of time in there (more on that later), so it was hard for him to get in to clean when we set the sign for "make up cabin" - but he took great care of us. 3. Common areas are generally clean and in good repair and the crew evidently do a good job keeping everything "ship-shape" (sorry, couldn't resist). 4. The fitness center is quite large (as it should be for 4000 passengers) and the free weights and machines are in good shape and are of good quality. However, when it comes to the elliptical machines, treadmills and bicycles need some attention. At least 3 out of 4 of the elliptical machines need repairs of some kind. Just in one section of 4, one had a "thunk" on the right side, one had a video screen that did not work at all and one had no audio in the audio jack (not the headphones, as they worked fine in my tablet and other elliptical machines). Frankly, for a premier ship, this is unacceptable. 5. Entertainment: The one show we were able to get into was good (Fly Boys). This is where there is a TON of room for improvement! It is nearly impossible to get into a show. If you do not reserve a show as soon as you get onto the ship, forget about getting into one. (Never had this issue on the Dawn, Star, Pearl, or Sky). We could not get into a show, but I overheard several people mention that they got into shows several times. That is a poor system. Hence, why we spent a good bit of time in our cabin - well, at least on the balcony. 6. Spa: We bought the Thermal Suite package (as we do whenever we cruise on NCL). My understanding is that they are only supposed to sell 120 spaces. I can say definitively, that is NOT the case. We usually spent an hour to an hour and a half at a time, and over 15 days I saw WAY more than 120 different unique individuals in that spa. I strongly suspect it was over-sold. There was one thing that was unsettling to me. I am going to preface this by saying that I harbor no ill feelings toward homosexuals. Their life, their choice. That being said, there was a group of about 6 homosexual men that were ever-present in the spa and at times their public displays of affection were disturbing. (I would have had a problem with a heterosexual couple doing what these folks were doing in a public area). If you are going to do that, go to your cabin and do what you will. It seemed to me that they WANTED someone to say something so that they would have an axe to grind. It was also disconcerting that a couple of them spent an inordinate amount of time trolling (for lack of a better term) in the men's locker room. The closest I can describe it is if a man were to walk into a women's locker room and start walking about checking out the undressed/half dressed women. Again, I do not hate homosexuals, but as a heterosexual man who does not leer at women, I think some decorum is a reasonable thing to expect - regardless of your sexual orientation. Really nothing NCL can do about this, but I felt it needed to be mentioned. I hope this came across in the vein it was intended and not hateful. If I did something that made someone uncomfortable, I would want to know. 7. Ship: I realize the race is on for each cruise line to build bigger and bigger ships. The only problem is that bigger does not equal better. Elevators were regularly packed to the extreme and lines for dining and standby for shows were beyond ridiculous. There is a limit to how big you can make a cruise ship before it becomes foolish. Frankly, I think Epic is there. When you factor in The Haven and the space it takes up, the rest of the available area on the ship is not that much bigger than a ship the size of the Dawn or Pearl - so you are packing over 4000 people into an area that should accommodate about 2200 - 2400. 8. Sell, sell, sell: I felt a little like I was at a time share sales pitch at times with all of the art auctions, cruise "sales", and jewelry sales being hawked over the intercom. A little less sell, sell, sell, would have made the cruise more enjoyable. 9. Cabin: The cabin was clean and comfortable. The shower was a little small for me, but I am a fairly big guy (6' 2" and 230 lbs). My wife had no issues with the shower. The balcony was bigger than on other balconies on other NCL ships, which was great. We spent a lot of time on the balcony enjoying the ocean and the sound of the waves and wind. 10: Excursions: We did an excursion at every port and had a great time. A couple of times the Epic Theater was very crowded and confused - but that was not the crew's fault. A lot of folks showed up over an hour early for their excursions which caused the crowding. In all fairness, one morning, the local port officials took longer than expected to clear the ship. An announcement could have been made that folks could show up 30 minutes later than originally scheduled. I do not want to come across as saying that we hated the cruise. Far from it! We had a lot of fun and have some great photos and video and found a couple of places we want to go back to visit. However, I did want to mention the areas of concern and where there is room for improvement. I would cruise with NCL again in a heartbeat - but probably not on the Epic. Not because the crew was lacking, but because of the problems that come with being on a ship this size Read Less
Sail Date April 2018
We have done this before. Twice we sailed from Barcelona, west with final stops either in Miami or Cape Canaveral. This trip took us the other way and it gave us some stops in ports (Cadiz, Gibraltar, Malaga) we were not familiar with and ... Read More
We have done this before. Twice we sailed from Barcelona, west with final stops either in Miami or Cape Canaveral. This trip took us the other way and it gave us some stops in ports (Cadiz, Gibraltar, Malaga) we were not familiar with and two stops in places we have been to before and enjoyed (Bermuda, Funchal). If you ever plan on doing a TA...check to make sure we are on it...42 days under our tighter belts and we have always enjoyed clam seas and fantastic weather. The ship was basically "sold out" (a few empty inside cabins according to hotel director Nelson) and I think the days of light loads on TAs are in the past. More of us seem to enjoy the sea days. However, there was a higher percentage of solo travelers in regular (non studio) cabins so the Epic was not truly at capacity. And, that's what I felt. It did not feel as crowded as I thought it would. Weather and crowd covered, here's some details: Embarkation. Smooth. We arrived at the port around 11:30am and we were on the ship by noon. I've heard, read, some horror stories about Cape Canaveral and our only experience boarding there in the past was on Disney so this was a pleasant first. Food. We did not have a bad meal and we had many meals. Some meals were better than others, some risottos were memorable and some filets were just OK but overall, the food was fantastic. We ate in every specialty restaurant (4 UDP plus two Platinum meals makes 6...we doubled down on Cagneys). No Spiegel this time but we've done it before and the meal was good. The service at all the restaurants was also great. Except...La Cucina. Long wait to be seated, looooong wait to place order. Longer wait to get meal. But the veal was perfection. Can't speak to the Garden Café buffet food with much authority. We did some breakfasts and a few light lunches and they were all good but we never ate dinner there. We did, however, stop by for Nutella crepes and ice cream. E.V.E.R.Y. Night! (the ying to all this food yang coming up under the spa and fitness portion of this review). Shoutout to Soledad (hostess), Ronnie Castillo (waiter), Julie-Anne (cagney waitress), Roberto at Le Bistro, and the nice hostess at the Garden Café who welcomed us every night at 9:30pm with "you're back for a crepe" and a smile and zero judgement! Entertainment. We've seen Burn the Floor and Priscilla and they were awesome before and awesome again. Special for this cruise, the cast of Burn and Priscilla put together two shows-- a tribute to women in music and a Broadway Cabaret and they were both phenomenal. Particularly the Broadway show tunes show. You could tell that they put a ton of work into it and their excitement, investment and enjoyment of the performance came across every piece. Juggler, comedian, hypnotist, howl at the moon, bar musicians were OK. Some better than others (for example, the Howl at the Moon guys were good but we've seen better). Shout out to Hector of the teal shirt and grey suit entertainment reservation staff. Always professional and helpful. Fitness/Spa. This gets it's own heading because 1) we always purchase the spa pass and 2) we go to the gym every day. (we also never take the elevators---pardon the brag!--and as I write this...maybe those were crowded and well...who knew?!). The spa (we call it our water park time) was as good as we remember. Quiet, peaceful, steamy, bubbly, heaven. We end most of our late afternoons there and because of the 14 out of 15 sunny days...we went from pool side to heated lounger and thermal spa every day. The spa ladies said they had "sold out" but I only had to wait for a heated lounger a couple of times and it did nothing to bring down my bushwacker, cuba libre, sangria, dark and stormy mood. (shout out to Vladimir--Serbia wants it's best bar tender back). The gym was likewise never overly crowded (maybe it had something to do with the higher age average on the ship or we just got lucky). The staff was great (shout out to Rohit in the gym and Suzette at the spa reception). Clean, well maintained and. in case you have never cruised on the EPIC, the gym is ginormous. Cabin. You've read the "what were they thinking?" reviews I am sure. Who puts the toilet and the sink where the nightstand and the closet should go? And why do you have to walk thru the shower to get in the room? It's not that bad (and the last two sentences were meant to be funny people). Yes, it's weird and if I were sharing a cabin with a stranger or my smelly teenager...it would be an issue. But check you tube, look at floor plans and realize that the guys who designed this ship were crazy and came up with a funky, curved cabin, cubicle shower/tub toilet French j'ai nes sais quois. Embrace the uniqueness (meaning nobody has done it again and never will). We don't mind it. The bed was super comfortable, our balcony was perfect and there's almost too much storage space. Of note for Epic newbies...because the staterooms have these curved shapes, some have the bed closer to the door and some have the bed closer to the balcony. Closer to the balcony is better if you want/need some distance between the bathroom(s) and your pillow. Our steward was THE BEST. Shout out to Victor. Epi(c)logue. (Ha. I kill me) Service was almost perfect and you should never expect perfection. The crew was attentive, friendly and helpful. It's a long crossing with some long days for them (I was not going to mention that the turning of the clocks forward six times was painful...but there it is). We did not do any shore excursions thru NCL, we did not need to go to guest services, we did not gamble and we did not have anything to do with the youth program staff or the medical staff but every other department gets a solid A (even with the small La Cucina service blip). The only ugly (and I don't mean physically) people we came across were some of the passengers but that's normal. When you witness someone being rude to a staff member, stop, let them move on and then do something or say something nice to the staff member. It's the right thing to do. Call me preachy. Read Less
Sail Date April 2018
This is our second time on the Epic doing a transatlantic and would do it again. The first few days are at sea. So relaxing is key. We got passes to the spa which is a must for true relaxation. The spa is large enough to never feel crowded ... Read More
This is our second time on the Epic doing a transatlantic and would do it again. The first few days are at sea. So relaxing is key. We got passes to the spa which is a must for true relaxation. The spa is large enough to never feel crowded except maybe noon to 4 pm which is the time we would not go. Mornings at the gym and spa were the best times to go. We order fruit and danish in our cabin as a wake up everyday which is free. Just fill out the card and leave outside the door in the evening. We are at the Manhattan dinner most evenings. Remember to make a reservation 90 days out online for the no charge restaurants. But wait till on board for the pay restaurants. Also the sooner you make reservations for the different shows on board the better. We do it first thing. The food on board is very good. Taste for lunch is a nice sit down restaurant but the menu stays the same all week. The cabin is fine just the bathroom is a little odd with translucent glass. Shows are good and there is something to do everyday if you want or just go sit in a bar. Shakers was our favorite with a piano player most nights. All employees are pleasant and helpful. The ports are great and ending in Barcelona which is a fun city. Read Less
Sail Date April 2018
What a great experience on our first TA Cruise! We were celebrating our retirements and our 40th anniversary. It was our second time on the Epic so we were aware of the little quirkiness of the ship...but that's what gives the ship ... Read More
What a great experience on our first TA Cruise! We were celebrating our retirements and our 40th anniversary. It was our second time on the Epic so we were aware of the little quirkiness of the ship...but that's what gives the ship it's "character"! The food was FANTASTIC...with Cagney's and Moderno being much better experiences than we had on previous NCL ships. The entertainment was PRIMO...as long as you were patient and made reservations. Service was "spot on"... with our cabin steward, Noel and Cha Cha in Shaker's being our favorites! The crew all seemed happy & helpful. Andre was a great cruise director. (I hope he met everybody!) Marj had some minor internet problems but they were corrected quickly. We made many new friends,as we usually do on our cruises. There were plenty of quiet areas for some murder/mystery novels too. We were at the gym every day and had no problem getting on the equipment. The room was very comfortable with plenty of storage...again we already knew of the quirkiness of the bed and bathrooms, so no surprises there! We considered the curved walls and the bed just part of the Barcelona "Gaudi" experience! We enjoyed the bars and the musicians and the wine selection was pretty good. In Cagney's they had I-Pads that showed all the available wines with pics of their labels. GREAT IDEA...maybe consider doing that at all the restaurants/bars! The itinerary was all new for us and the shore excursions were well planned and interesting...Loved Madeira, Gibraltar and Seville! The tour guides were all excellent with maybe the exception of Igor at the "Caves of Nerja". (I think he was having a bad day). The debarkation was a breeze...probable the quickest and easiest we ever got off a ship! THANKS NCL FOR A WONDERFUL TIME!!! Read Less
Sail Date April 2018
We boarded the EPIC in Barcelona for the Transatlantic trip to Florida. Barcelona is a great place to stopover with lots to see , do , eat and drink. The Ferry terminal is easily reached by Taxi from the city and is modern and well ... Read More
We boarded the EPIC in Barcelona for the Transatlantic trip to Florida. Barcelona is a great place to stopover with lots to see , do , eat and drink. The Ferry terminal is easily reached by Taxi from the city and is modern and well organized. It took about an hour to check in from the point of joining the queue to getting on board. That starts with about 20 mins standing in line outside so be prepared with water and hat. Once inside the building it was a little chaotic getting clear directions on which line to join and when but once at the check in desk it was very smooth. Its our 4rd trip with NCL but our first on the EPIC so our impressions … it has all the usual bars , restaurants and entertainment that you would expect. We have the curved state room with a balcony that is much talked about. We like it , plenty room for two and the split bathroom is fine. If you have never cruised before you will find it small. The shower is surprisingly good as well. One of the mirrors in the room has a crack , and another has staining , and some or the cabinets have damaged edging. Nothing too serious but worth noting. Now the ship. We were looking forward to regular jogs around the ship – but the jogging track is embarrassingly small and only on one side of the ship..a bit strange. For a larger ship it does feel like you have less external deck access than usual. But the Fitness Centre is large and well equipped however. Other stuff – once it was announced the room were ready on day 1 we were happy to get there and relax – but it wasn’t ready. Minor thing. We had room service breakfast on the first day and it was very good except it arrived 2.5 hours late after 4 phone calls. The manager claimed they brought it and got no answer – not true , but anyway , it meant we had no lunch which was probably a good thing. The main buffet place , Garden Café , has a large selection of good quality food but it gets too busy at peak times and is clearly a bit small for a ship of this size.Other food places are good as well. Shows – we took in 3. The Spiegel Tent was great , Burn the floor was also very good. Priscilla Queen of the desert wasn’t at all our thing – its like a cross between Dame Edna Everage and The Sound of Music minus the gladioli. If you like to watch boys in bikinis then this is for you. In a few areas its clear that NCL are saving money by understaffing. Queues at the Service desks can be long and getting served at the Irish bar takes too long at peak times.All of the staff we have dealt with have been great – positive attitude and very helpful. Disembarkation at Port Canaveral took 2 ½ hours from the point of joining the line on the ship to exiting the immigration hall. ( 1 hour on the ship , 1 ½ hrs waiting in immigration line ). Not fun – our bus to the airport left with 6 passengers … the rest were still waiting for Immigration. Lesson here – carry your own bags off and you will be first off the ship to immigration , and avoid the chaos of trying to find your bags in the baggage hall. In conclusion , great cruise , great ship , excellent staff. Read Less
Sail Date November 2017
This was our 2nd transatlantic crossing to celebrate our wedding anniversary. The route was a little more southerly, changed slightly northerly than original plan due to hurricanes in the Caribbean. Still, the weather during all but one ... Read More
This was our 2nd transatlantic crossing to celebrate our wedding anniversary. The route was a little more southerly, changed slightly northerly than original plan due to hurricanes in the Caribbean. Still, the weather during all but one day of the 13-night cruise was pleasant and the seas smooth. We explored Barcelona several days prior to the cruise and plan to return to see even more of this exciting city. Embarkation was a breeze, with early escorted boarding to the Haven. We had a wonderful lunch in the Haven restuarant while waiting to go to our cabin. Once there, our luggage had already arrived. Our ports included Malaga, where we enjoyed an excellent tour of the city while eating tapas and drinking wine - and Punta Delgada, where we toured lakes in the hills and a pineapple plantation. The weather was foggy so visibility was poor but the views we did get were lovely and the guide's narration quite interesting. All crew members, and especially those in the Haven, were exceptional! We had a spa pass & used the thermal suites daily and also experienced treatments (get a hot stone massage)! Entertainment was excellent and we enjoyed every show, even though we'd seen most of them on a prior Epic journey. Dining was excellent, though my only 'complaint' is a lack of variety when menus repeated for the second week without any additions or changes. All in all, we thoroughly enjoyed our secluded area of the ship and the attentiveness of staff who made our anniversary memorable. We enjoyed it so well that we're already booked to go on next year's November crossing! Read Less
Sail Date November 2017
This Epic cruise was wonderful. The food Excellent! The shows Excellent! Originally we were booked in a handicap balcony suite 12269. After one week, we were asked if we could switch rooms as someone else needed this room. We ... Read More
This Epic cruise was wonderful. The food Excellent! The shows Excellent! Originally we were booked in a handicap balcony suite 12269. After one week, we were asked if we could switch rooms as someone else needed this room. We switched to 10096 which was an upgrade for us. Plus we were given a free dining at the Steakhouse, which was amazing! All the shows on this ship were top-notch. The cruise director and his staff were very attentive and were everywhere. I like that the actors and dancers that were performing throughout the ship also mingled with the guests throughout the cruise. It was nice to see. The food in the buffet was wonderful every day. The restaurants were also great. Really did like O'Sheehan's restaurant. The only downfall to this trip was the disembarkation, and we know this has nothing to do with Norwegian. It was extremely long process. Read Less
Sail Date November 2017
The Epic is a very large ship with a cozy feeling. The cabin was a family balcony with bed next to the balcony. The size is a little strange and bathroom unusual. This was the only thing we did not care for. The toilets lack of privacy. We ... Read More
The Epic is a very large ship with a cozy feeling. The cabin was a family balcony with bed next to the balcony. The size is a little strange and bathroom unusual. This was the only thing we did not care for. The toilets lack of privacy. We had fruit delivered to the cabin every morning & the in cabin coffee was very good. Loved our balcony. The common areas were not crowded and bars were plentiful. There was always entertainment somewhere on the ship. The shows were great. Just make sure you book them early or as soon as you get on the ship because they book up. We tried Cagneys steak house and was not impressed. The no up charge restaurants are great and there is no need to pay for food. The desserts were amazing on this ship. The best we have ever had on any ship. The spa was great. We used it every day . The ports were Bermuda, Madeira, Malaga & Barcelona. They were all great. getting on & off the ship was quick & easy. All employees on the ship were friendly & helpful. There is an adult quiet deck for lounging up front on deck 18. Access from elevator on pool deck. We booked the same cruise for 4/2018. Read Less
Sail Date April 2017
We did Transatlantic thinking the ship is massive and will keep us occupied and oh god we were wrong :( Couldn't access Spa, sauna(fully booked), Couldn't access Posh lounge area(fully booked), Couldn't book specialty ... Read More
We did Transatlantic thinking the ship is massive and will keep us occupied and oh god we were wrong :( Couldn't access Spa, sauna(fully booked), Couldn't access Posh lounge area(fully booked), Couldn't book specialty restaurants last 4 days were fully booked since NCL decided to throw free passes to their loyal customers. Only show we liked was Priscilla and cirque. All others were similar to the one found from cheap resorts and were boring. All those Bars were next to each others and all the pensioners never moved from their seats and no where to sit! Ships space is wasted by having too many casinos and not many was playing! plus installing Haven area on this ship made the ship more small for other fellow cruisers. There is no ocean connection like sitting and having a drink from the bar overseeing the ocean. TBH you get that only in one area on the Spice H20 and always crowded. Only good thing was the food. We loved the variety of food on-board. Spa should be opened to everyone first come basis for everyday so everyone can have a go. NCL shouldn't allow private booking to few groups for the Posh area. It should be opened to everyone on daily basis All these restrictions made the ship feel small cramped and boring after a week of sailing. Wish we did Transatlantic on a different ship but hey its life we learn from mistakes lol Read Less
Sail Date October 2016
We had the highest number of CC cruisers on our Transatlantic but only one review so far. So here I will try to write down whatever I remember from my faulty memory. Sorry if it is just a rambling and not well planed. Embarkation is ... Read More
We had the highest number of CC cruisers on our Transatlantic but only one review so far. So here I will try to write down whatever I remember from my faulty memory. Sorry if it is just a rambling and not well planed. Embarkation is smooth enough. We are in group 1 (after suite guests), so we are on board in no time. Some officers greet us at the entrance which is nice. However, once inside, I lost my sense of direction (and even until later in the cruise I still get confused which way will go aft or fore). Well we just ask, and proceed to Garden Café for our lunch. We are early so not so crowded. After lunch we rush to buy the spa pass (expensive but useful), then to our cabin and rest. One of our luggages come around 4pm, the rest after the muster drill. For the first night we don’t plan anything so enjoyed the dinner in Manhattan leisurely (that means s-l-o-w-l-y). Day 2 is quite choppy and we have to go to the guest relation desk to get our pills. It helps but we sleep and cannot fully enjoy Chicago as DW is very sleepy. Day 3 we feel better, and go in the the queue for Cirque Dream. We have our reservation but here everybody like to queue so we need to be there early. 45 minutes before the show, and the queue is already forming. Lucky we get two seats in the balcony which we prefer (premium tickets have a choice, downstairs or balcony). We really enjoy the show! And contrary to what we read in this forum before we board, we find the dinner good, too! We are both vegetarians, and our server takes good care of us. It is a wonderful evening. I can strongly recommend other Epic cruisers to see this show. Even just the laughs you get here is worth the entry ticket! Day 4-5-6-etc-etc fly by, very fast as we reduce each day to 23 hours only. This is where the spa pass becomes useful as any time of the day we can enjoy thalasso theraphy pool, the sauna and aromatic steam bath. The heated ceramic loungers are at times difficult to get as people keep reserving without actually using it. Two times I have to ask the staff to clear the empty lounger so I can use it. After 8 sea-days I get used to do nothing and being lazy, but DW missed the land so we join the crowds waiting the gangway to open. We have pre-purchased the shuttle ticket, and get in the bus (another queue). Funchal is at its best with the Flower Festival in its full bloom. We enjoy the festivities, munching our pizza in the open air café. After that we try to make it to the cable car station, but the ride costs too much so we decided to let it go. Lucky for us, just in front of the station we met Luis, a young man who is offering a tour of the island. Two hours for 50 euros for the two of us. Sounds good, so off we go, in an open air three wheeler! What a novel experience! We drive through small lanes where no tourist bus can go, and see the real Funchal. After three old towns, the tall statue of Jesus, and the fort, we had enough and Luis sends us back to the ship. Good job, Luis! Search for TUKXI MADEIRA if you want to do this tour. NCL Epic staff welcome us back at the port by dancing and cold towels and cold drinks. Well done, NCL! We enjoy all the shows. Legends in Concert (NOT Kathy Pery), Blue Man Group (how did they do it?), the duets, the hypnotician. And the musical entertainment throughout the nights. Good, I must say. I only hope the entertainment staff can be more professional, and not just simply getting their job done. For example, when a guest ask for a pencil to fill the Sudoku, the staff says rudely (over the mike) : “Wait! I will give to you later.” She may be busy, and it is a fact that she will distribute the pencils and the Sudoku forms later, but can’t she say “please”? And perhaps with a smile? In between activities, there seems to be haunted silence in the Atrium. Yes, I understand they are preparing for the next thing, but maybe a simple background music can do? Also the backdrop screen is too glaring. I just don’t understand why they must show a blown up photo of the Twosome Awesome when they are actually performing in person there! Even the staff dealing with children acts indifference while waiting for the Nickleodeon character to show up on stage. Can’t they play children’s song so the children are not so tense waiting? Housekeeping staff are better. We always have friendly chats with our cabin attendant, Michael from the Philippines. Even other cabin attendants in neighbouring cabins are also friendly. Restaurant waiters and managers are friendly, too. We eat at Manhattan, Tastes, O’Sheehan, but mostly in Garden Café and find that the food is good. Somewhat limited in variety, but the taste is good. As vegetarians we cannot find any hot soup available. So we dine twice at Wasabi. That is the only place we can find vegetarian hot soup (mi-so), and some vegetarian sushi (we improvised). The other specialty restaurant we try is the Italian, La Cucina. It is superb! That’s the culmination of our evenings on Epic. We met the manager, Yohannes, who insists we try more desserts. We can’t eat it as we are already very full, so we take it to our cabin for later. We are happy to meet many wonderful CCers at the Meet & Mingle. We are sorry we miss the gift exchange due to time confusion (what can you expect, daily change of time on a crossing). Lucky we make it to the slot pull. For the first time in my life (never ever been playing in a casino before), I press the button of the machine and people roar! It’s $200 winning! In the end we share and everybody gains $7 each so it was fun. As the biggest winning NCL gave me a bottle of wine. Hehehe… All in all, we have enjoyed our time on Epic (why not! We are on vacation). However, I also must admit that this ship is just not for me. Others may like her but for me once is enough. So farewell, Epic! Read Less
Sail Date April 2014
We loved our transatlantic cruise! There were lots of activities for all ages, and many different interests of cruisers. We especially enjoyed the water slides, rappelling, and rock climbing wall. The Epic staff were wonderful, and ... Read More
We loved our transatlantic cruise! There were lots of activities for all ages, and many different interests of cruisers. We especially enjoyed the water slides, rappelling, and rock climbing wall. The Epic staff were wonderful, and attentive to our every need. The theatre is smaller than we expected, but the variety of shows was good. The Cirque dinner was hard to watch and eat at the same time. We missed the games room and library quiet areas that other Norweigan cruise ships have. The photo gallery was well organized, with our dinner photos showing up in a binder with our room number promptly! The ship had great photographers. Our inside stateroom was small. We appreciated the split washroom, with the toilet separate from the shower. The lighting in the stateroom was too low for applying makeup or shaving. We utilized the fitness room daily, and even though the ship has lots of equipment, the fitness centre was quick crowded at peak times. The pools on board were fairly small, but the hot tubs were plentiful and well used. The ship is very clean, family friendly, as well as appealing to different adult groups. There was a variety of music choices available for dining. We loved listening to the classical Dolce Trio, piano, clarinet, and violin. The main dining rooms are not as grand as we prefer, but the ship's designer has successfully made huge restaurants intimate and subdued with the use of pillars, low ceilings and curtains. There were two ports of call on this cruise, Ponta Delgada, Azores, and US Virgin Islands. Both were wonderful, and disembarkation and embarkation process went very smoothly. We will definitely plan another cruise with NCL, and will likely look for the Norweigan Epic. Read Less
Sail Date October 2012
Norwegian Epic Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 4.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.5
Rates 4.0 3.7

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