1 Norwegian Epic Cruise Reviews for Gourmet Food Cruises to Caribbean - Western

I should have taken a cue from the long lines we stood in to even get checked in and onto the ship. My 2 daughters and I had a mini balcony suite (with emphasis on mini). It was tiny. I cannot imagine what the interior staterooms ... Read More
I should have taken a cue from the long lines we stood in to even get checked in and onto the ship. My 2 daughters and I had a mini balcony suite (with emphasis on mini). It was tiny. I cannot imagine what the interior staterooms were like. Whomever designed those rooms should be stripped of whatever title they hold. The bathroom is right in the room with only a smoked glass rounded-shaped slider to put into place to use the toilet and another one to use the shower. They are about the size of the facilities in an RV. There is absolutely no privacy since you can certainly see (and hear) the person inside through the glass and see when they stand, sit or whatever. Ours had a curtain, but other people told me they did not even have that. There is barely room to walk in the cabin....tiny, tiny, tiny. This is a huge ship and with the tiny rooms it holds a lot of people, but does not have enough elevators to accommodate them, so expect a long wait time. You cannot even take sealed bottled water on-board unless you have a "written" statement from your doctor. If you want water, you must purchase it on-board for the low price of $7.95 per bottle or $26.95 for HALF a case (that's 6 bottles, mind you). The very first night on-board we asked our cabin steward for coffee packets (there was a coffee maker which made one cup at a time in the room, but no coffee). He informed us that they were out of coffee packs but we could order room service coffee at no charge. When I called, they said room service coffee was $9.95 (after breakfast) and we could only get complimentary coffee in the morning. Next morning I was on hold for 35 minutes and was told it would be 30 to 45 minutes wait and $7.95. We told them it was supposed to be complimentary because we had no coffee in the room. We had to hold again until they could confirm that. Our cabin steward was great and did everything possible to make our stay enjoyable. He was always at our beck and call and was always friendly. The staff on the common areas were not nearly so friendly. I have been on cruises where EVERY staff person ALWAYS spoke. No so on this cruise; most of those "in charge" did not even appear to notice us guests. Another thing, it was my understanding that if you dined in the complementary dining rooms, you could order anything on the menu....not so anymore. The "better" entrees now have a hefty up-charge. And, there are more up-charge restaurants than complementary ones. We bought the 3 meal up-charge package and I must say the three up-charge restaurants we chose (Cagneys, LeBistro, & Moderno Chiaroscuro) were excellent. I am not a prude and go to NY and Atlanta to see Broadway shows. However, the show in their big theater, "Priscilla, Queen of the Desert," was so vulgar and offensive we could not sit through it and got up and left. Why a cruise line would book that kind of show for a cruise (other than gay men) is beyond me. However, the show "Burn the Floor" was exciting and well done by a talented cast. We thoroughly enjoyed it. This was my first cruise with Norwegian and it may very well be my last. If their other ships are like the Epic, I am not interested in sailing with this cruise line again. Read Less
Sail Date November 2016
Norwegian Epic Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 4.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.5
Rates 4.0 3.7

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