"The adult pool area had one or two waiters that would come around every several hours to take a drink order.Most of the time if you wanted a drink, you had to go wait in a long line to get one...."Read More
Scooter23
6-10 Cruises
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Age 56s
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1-10 of 1,206 Norwegian Epic Cruise Reviews for Gay & Lesbian to the Western Caribbean
Our family just completed a 7-day Western Caribbean Cruise on the Epic, which was also our first NCL cruise. Prior to boarding, I was absolutely terrified having read all of the recent negative reviews. Having completed the cruise, I must say the Epic gets more criticism than it deserves.
Let's start with the bad:
We had a later board time (I was late doing the online check-in), and ...
The Epic is by far the worst ship in the Norwegian line. This cruise it was loaded down with about 4300 passengers. I was totally incapable of accommodating this number of passengers. The lines were endless and everywhere. A number of things did not work. Average wait time for a drink on the pool deck 20 minutes. Finding a chair impossible. Finding a seat in the buffet, almost impossible. ...
This was the absolute worst cruise I have ever experienced. The rooms on the Epic were shabby and smelly. The food options were horrible. The staff members were rude, entertainment options were all substandard. The staff working at the Garden Cafe and horrible parents allowed their children to play in the buffet food. Adults were filling their personal water bottles at the public water fountain ...
Food was great, staff were nice and friendly. We had a good time. The cruise director & captain were funny and witty. I’m giving them 2 stars because of the “Kids Zone”, our trip was predicated on having our 3-yr old go to splash zone while we attended our specialty dining, gambling and occasional drinks, however the staff and policies at the Kid Zone (splash zone) were horrible! ) they wouldn’t ...
We have cruised multiple times with multiple cruise lines this was such a disappointment to our group of 10 and a 16 month old. I will make this easy to review:
1. Long waits for everything
2. Since the casino is so large and covers so much of the 6th floor on the boat there is a constant smell of cigarette smoke on the floors above and below.
3. The kiddy pool is the size of a blowup ...
Mid ship / Deck 9 Balcony Room
Pros:
Excellent / Great food (all beef is angus beef) - never over cooked as we experienced both times on Royal Caribbean. By far the best food on any cruise line we've experienced.
Excellent customer service
No seasickness due to captain/pilot's experience on large swells on last day of cruise
No lines for Starbucks
Cons:
*No place to get away ...
We chose this cruise because of our past experiences with Norwegian. In the past we have been extremely happy with the line. We were not Haven guests on this trip. We also had friends who cruised for the first time and were deciding if they would like this type of trip.
Overall the trip was average to below average WRT service,the room and bed, The cleanliness of the ship, casino prices, and ...
I typically do not take the time to write a review but I felt compelled to save people from wasting their money on this ship. I must state this is our 11th NCL cruise and my family is loyal to NCL. Also have travelled on the Epic in 2019. WHAT HAPPENED?
I want to start by recognizing the good. The cruise next team were fabulous and the service in Cagney's and Le Bistro top notch! We were able ...
Disappointment in the quality of this cruise. This is my third NCL and 5th cruise and was the least enjoyable of my experience. The staff was frequently rude in numerous departments. You had to wait in line for everything including all restaurants and bars, which I've never experienced before. It was a minimum 20-30 minute wait for all bars & restaurants for service. There was a lack of activities ...
This was our 4th cruise with NCL we have cruised 5 times with Disney and 1 with Royal Caribbean. This will be our last NCL! The staff was rude and they didn’t care about their customers. We waited in 30 minute lines just to get a drink even a soft drink. The food was horrible except at Cagney. The excursion we booked was to include a catamaran but didn’t…they only refunded us 30.00. They ...