12 Norwegian Epic Cruise Reviews for Family Cruises to Caribbean - Southern

BE WARNED the stage show Priscilla is R rated and it ties up the main theater for several nights of th cruise. I’m not a prude but the ship’s write up did not warn it was r rated. I took my family and we were very uncomfortable. ... Read More
BE WARNED the stage show Priscilla is R rated and it ties up the main theater for several nights of th cruise. I’m not a prude but the ship’s write up did not warn it was r rated. I took my family and we were very uncomfortable. Just be aware. Otherwise the production itself is well done and the costumes were fabulous The public areas are crowded and noisy. The atrium where they have many of the seminars is open to the middle of main hallway at midship right across from guest services— a very busy and noisy intersection The Taste dining room is also very noisy. Its difficult to carry on a conversation. The food is good but service can be slow The casino, which allows smoking, is also open to a main hall midship on deck 6 and to get from one end of the ship to the other you have to walk through the smoking area. Since the midship area is open from deck five to deck seven, you can smell smoke in much of the public area on decks 5, 6 and 7 Other than the 3 shows the Epic promotes, there isn’t alot of family evening entertainment unless you go to one lounge or another Read Less
Sail Date December 2018
We chose Norwegian because this was a family trip and we had sailed on Norwegian several times before. We have also cruised on other lines such as Celebrity, Windstar, Holland America, Regent and AMA. I was somewhat anxious when we ... Read More
We chose Norwegian because this was a family trip and we had sailed on Norwegian several times before. We have also cruised on other lines such as Celebrity, Windstar, Holland America, Regent and AMA. I was somewhat anxious when we booked the cruise because the ship is so large, but it was for a family vacation so I thought it would be okay. One of the reasons we chose Norwegian is for the Haven Suites. When cruising on a large ship, I prefer to have a suite where I have space to get away from the larger crowds on deck and have breakfast away from the hectic buffet. In the past, Norwegian has been great with the Haven Suites. We had two small children traveling with us, ages 6 and 2, but they were not staying in the Haven Suites. When I booked the cruise and during the initial tour of the Haven Suites, we were told that the children could swim in the Haven Suite pool as our guests. We were also told they could come eat with us two times as our guests during the week cruise. We brought them on a port day to swim after we returned from our excursion and for some lunch. I took them to the informal area so they wouldn't be a nuisance in the more formal dining area. The female concierge came over and said we were limited to bringing them and they would charge us $20 a person for the lunch. Okay, that is fine, no biggie. They swam for about an hour. There were very few people in the Haven Suite area and only one other child in the pool. Everyone seemed to have a good time. The next time we brought them to the pool, it was in the morning. There were only two other adults in the whole pool area and no one in the pool. The female concierge came and told us they could not swim there, that only Haven Suite members could swim. I said this is not what you said the day of the tour or yesterday when they were swimming. She said that is the rules. I asked to see these rules as it is not in the contract, she said it is not a written rule. I spoke to the male concierge and then the Asst. Hotel Manager. They said it is a discretionary rule, there is no written rule. Unbelievable!!!!! I honestly can say in all the times I have cruised, I have never encountered a person as rude as the female concierge. Along with this incident, the whole cruise was a disappointment. The service was very slow particularly in the restaurants and to getting your room cleaned. There were multiple times we would return to the room in the evening after the show and my daughter's room had not been turned down, which had to happen since they were using one of the beds that fold into the ceiling. The Haven Suite cabins are very small. Nothing like what we have had on other Norwegian ships or on Celebrity or Holland America. The food was below average in the main dining room. Stay out of there. The food in the specialty restaurants was good, but again, extremely slow service. In the SPA, they seem to be more interested in selling you additional services then doing a good job on the service you did purchase. And if you tell them you don't want any additional services, they become rude. The one bright spot of the cruise was the entertainment. The Cirque show and the Burnin the Floor Show are outstanding!!!! But the entertainment alone didn't make up for the unpleasantness of the rest of the cruise. I was a Norwegian advocate up to this cruise, now we will not cruise on Norwegian again, the experience was just that bad :( And unfortunately, we were not the only ones, we heard many passengers complaining about the service. It seemed the crew was really struggling. Very unfortunate. Read Less
Sail Date December 2018
Elevators were a total disaster! More later. Disembarkation at Port Canaveral was a disaster. Full cruise package for Internet was a rip-off. Frequently simple news pages would not load at all. Availability of information before ... Read More
Elevators were a total disaster! More later. Disembarkation at Port Canaveral was a disaster. Full cruise package for Internet was a rip-off. Frequently simple news pages would not load at all. Availability of information before and during was poor. There was almost no description of shows. Instructions of how to use amenities was sparse of totally non-existent. Food was mostly good, sometimes outstanding, but occasionally bad taste wise. Entertainment was good and bad. I really didn't like Priscilla of the Desert. Cirque de Soliel was highlight of my trip. British Virgin Islands tour was poor. Included full hour at an unappealing beach and outdoor shops. Most of the staff was very friendly, but I frequently had communication problems. Elevators. (I am 64 and overweight.) I frequently had to climb multiple flights of stairs because elevator lack of availability. At least 3 times I climbed 5 or more flights. Once, I was excluded from 2 consecutive elevator cars because of overcrowding and climbed 8 flights. Read Less
Sail Date December 2018
We chose this cruise for the good incentives, it was a Norwegian ship that we had not sailed before and it left at a different port than we had experienced before. Port Canaveral was great. It was easy to embark the ship, there were the ... Read More
We chose this cruise for the good incentives, it was a Norwegian ship that we had not sailed before and it left at a different port than we had experienced before. Port Canaveral was great. It was easy to embark the ship, there were the usual lines, but things kept moving and it was well organized. The ships design IS AWFUL. The designers "pranked" the public with the cabin design. The toilet has a light plastic door (and a curtain) separating it from the the room and one cannot pee, poop or fart without being heard by everyone in the room. There was TRASH in the light above the bed, shelves were broken. The LIGHTING was HORRIBLE, it was what I would expect in a bordello. I had to put on my make up during the day because the light bulbs were SO DIM that it was impossible to during the evening when there was no natural light. The brightest light in the room was in the closet and there were no mirrors in the closet. The balcony was ok, the closet space was good, the room attendants were responsible. We were disappointed that the photo packages have changed, O'Sheehans had a different menu as there were no specials, general navigating the ship was unusual: something we do not have an issue with on the other Norwegian ships. If this had been the first Norwegian Cruise we had been on we would be somewhat reticent about cruising Norwegian again, but as we are platinum we have experienced far better ships. Read Less
Sail Date December 2018
We chose this cruise because it departed from Port Canaveral, a smaller port than Miami, but as we have now found out one that is not capable of handling large crowds. We waited outside for 2-3 hours in bad windy weather, with verbal and ... Read More
We chose this cruise because it departed from Port Canaveral, a smaller port than Miami, but as we have now found out one that is not capable of handling large crowds. We waited outside for 2-3 hours in bad windy weather, with verbal and physical fights to the point the sheriff's officer had to be called. The ship seemed unprepared for its guests, the casino had most its machines down the first two days, there was no band on board, the singer in the theatre had to sing to tapes, and the trio's on board were spread thin. The food was sub-par with very little variety, the same desserts over and over. Once the buffet snack in the casino was peanut butter and jelly sandwiches!! REALLY!!??? The ship in general lacked a happy vibe which I guess is the fault of the cruise director. The cruise ended the way is started, long lines to get on and long lines to get off!! Read Less
Sail Date December 2018
Our experience on the Epic wasn't great. Kids Club. The kids club staff were poor. We traveled in a family group, and we had been assured cousins of the same age would be allowed to pay together. The kids clubs staff insisted on ... Read More
Our experience on the Epic wasn't great. Kids Club. The kids club staff were poor. We traveled in a family group, and we had been assured cousins of the same age would be allowed to pay together. The kids clubs staff insisted on separating them. This resulted in our kids refusing to go back to the kids club since they (quite reasonably) wanted to play with their cousins they don't get to see often. Dining. The food was generally adequate. However, we had some very discouraging experiences. Twice we made reservations for one of the main dining rooms. Twice they failed to actually set aside enough chairs to seat us all together. On one of those nights they made our group wait an hour and twenty minutes before we were served our appetizers. What a mess. The wait staff were not understanding or apologetic. They were distant and frankly rude. "Freestyle" seems to mean downgraded service when it comes to dining. Fitness. The track on the Epic is badly designed. It does not go all the way around the ship like many on-board jogging tracks do. Even worse: there were always a group of Norwegian employees smoking on one end of the track. Seriously? Here's a hot tip, Norwegian: people getting a cardio work out don't want to be forced to run through a thick cloud of cigarette smoke! Ship Design. It's not just the track. The Epic lacks an inviting central space. The Epic is built around a smoky casino. In my opinion, it sucks being forced to walk through this casino multiple times a day to get anywhere on a ship. Space on the pool deck was scarce and competition for spots was fierce. Many people put towels on deck chairs and disappeared for hours resulting in an odd situation in which many deck chairs were not actually in use (except as towel holders) and many passengers were unable to find a place to sit down and relax. Entertainment. One night we showed up on time for tickets we had reserved only to be informed they had given away our reservation 10 minutes earlier. That was very strange. Nobody told us we had to be 10 minutes early! Generally, the entertainment was not family friendly. Priscilla Queen of the Desert may be a great show for a certain audience, but it lacks broad appeal/is not a kid friendly show. Same thing with Burn the Floor and the comedians on the ship. The Beatles cover band was excellent however. Read Less
Sail Date November 2018
We have a large family spread out among several states, but some of us always try to gather for Thanksgiving. Cruising is great because the women aren't stuck cooking all week! This was our first experience with NCL, and all 13 of us ... Read More
We have a large family spread out among several states, but some of us always try to gather for Thanksgiving. Cruising is great because the women aren't stuck cooking all week! This was our first experience with NCL, and all 13 of us agreed, it would also be our last. We were all so disappointed in the food. Too many dining options were an added cost, so it left us with little variety. The dining room food was mediocre at best, and wasn't even hot most nights. Aside from our cabin steward, service was terrible. We had one server for a table of 13 and it took about 2.5 hours every night for 3 courses. It also took so long to get drinks, anytime, anywhere. Hardly any waiters on deck, long lines at all of the bars. They are leaving TONS of money on the table here. Activities left us very frustrated. Too many things we wanted to do had an extra cost or you had to sign up the previous day (and that wasn't communicated AT ALL). Too many of the kids activities like the water slides and rock walls were only open during limited hours which meant really long lines. This combination left us with bored kids. A LOT. Everything and everywhere felt like there weren't enough staff. We couldn't even find out what night the formal night was. I tried several times to reach customer service via my cabin phone and no one ever answered. Every other cruise I've ever taken, the service was a stand out and it seemed the staff couldn't help you enough! This was so odd. We had fun at all of our stops and our family always enjoys being together, so that saved our vacation. Read Less
Sail Date November 2018
Back in 2013, my wife and I took a 7-day Mediterranean cruise. We had been on several other cruises with different cruise lines, but no real loyalty to any of them. After the trip, this was the ship and experience that sold us on the ... Read More
Back in 2013, my wife and I took a 7-day Mediterranean cruise. We had been on several other cruises with different cruise lines, but no real loyalty to any of them. After the trip, this was the ship and experience that sold us on the Norwegian experience. Since 2013, my wife and I generally took 1-2 cruises a year with Norwegian. Fast forward to this year and we saw the Epic was going to Port Canaveral, which was exciting. We were going to take the Epic cruise over Thanksgiving with friends and family. It should have been a sign of the ‘unique experience’ we were in for with the embarkation process. While I cannot completely fault Norwegian for this, it would appear that a large ship like the Epic was unable to accommodate the number of passengers traveling over Thanksgiving. While we were waiting for the ship to clear out the previous guests, there were so many new guests waiting that people were left standing around or sitting on the floor. This also caused craziness with guests still trying to check in. Once on board, we continued to run into issues. The average meal time took about ~2.5 hours for 6 people. The worst offender was ‘Taste’. There were times that our food would come out room temperature or slightly colder. Eggs Benedict should have poached eggs and not hard boiled eggs. While most staff were helpful, there was a lot of flirting between crew members. Things such as making dinner plans or talking about when to call each other while guests were waiting for service. The shower area in the Spa had black mold growing on it. The spa also had a band-aid that was stuck to the side of a hot tub that managed to stay on the entire trip. This was reported to staff every day along with pictures. Any time these challenges were discussed with officers, they generally brushed it aside and would say that it’s Thanksgiving and we are busy. The staff made us feel like we were in their way and did not want to help. Again, it is not that they wouldn’t help, they would sigh and run tasks lethargically. There were places on the ship where things ran smooth and our time was enjoyable. Shanghai restaurant, La Cucina, The Whiskey Lounge, and the Martini Bar were all fantastic spots to hang out. The level of excitement the staff in these areas exhibit was the exact reason we bought into the Norwegian brand back in 2013. It is unfortunate that their enthusiasm isn’t wide-spread on the ship. Excursions: We got off at every port. Our stops were Great Stirrup Cay, Jamaica, Grand Caymans, and Cozumel. - Great Stirrup Cay: o We just hung out on the beach. Since the beverage package worked here, we found the beach an enjoyable time with our kids. The water temperature was perfect and our kids didn’t want to leave the water. - Jamaica: o We went to the Dunn River Falls hike with our kids. This was a blast. We were climbing up a water fall, which was pretty strong at places. However, the guides for our group were awesome and helped out when necessary. - Grand Caymans: o We did the sunken ship snorkeling. This was an amazing experience. There were barracuda ~20 feet down that were 4-5 feet long. There were several schools of fish swimming around. The water was salty enough that you could float without the need to inflate the snorkeling vest. This made it easier to swim around and dive under the water. - Cozumel: o We just went shopping at the mall outside the port. This was more of a lazy day for us. When we went back to the ship around lunch, the pool deck was mostly empty. We used this time to play on the slides and in the pool with family. As it stands, we will not be traveling on the Epic again with the current staff in charge. I can handle an older ship, but they clearly do not meet typical standards. It was almost like we were on a totally different cruise line. Could it be that they send the good staff and officers to the newer ships? That’s definitely what it feels like. Read Less
Sail Date November 2018
Went on family vacation to celebrate parents anniversary. Group of 12 including 2 teenage kids. Ship is huge, told it was sold to capacity ~4500 +1700 staff Service is decent for the most part. They add extra service $$ charge per ... Read More
Went on family vacation to celebrate parents anniversary. Group of 12 including 2 teenage kids. Ship is huge, told it was sold to capacity ~4500 +1700 staff Service is decent for the most part. They add extra service $$ charge per person daily depending on your room type. It is supposed to cover tips, but frequently were told that money gets siphoned by NCL (not sure how true that is), so we did give extra tips to some of the staff. Food large buffet type restaurant on top deck, other sit down places that are free as well, and Specialty dining- good luck trying to get a reservation at a decent time with a ship thats sold to capacity....so some of our dining vouchers went to waste. Eating at the buffet more that we really wanted to made it not so enjoyable. When you are on vacation, you would like to sit down for at least dinner. Were able to do that 1/2 the nights due to the crowding on the ship. Entertainment was good, went to see Priscilla queen of the desert- great performance. Saw magic show and comedy that was decent. Also went to Cirque dream 45min show that was quite good, but not sure why we had to pay 45$ pp extra for it??? Guess thats how they drain your on board credit. Amenities- Pools were mostly all tied to water slide, so essentially unusable for adults. OVERALL: Ship is OK, to many people for my liking. Think it would have been much more enjoyable with less people on board...so perhaps dont go over a major holiday? Hearsay, but many people we overheard say boat was way too crowded. Which made getting to shows and dinner a challenge/race every night...something you dont want to have to do on vacation. Would I go again on this cruise- NO. Read Less
Sail Date November 2018
Lines, lines, and more lines. Compared to other cruises I have been on, this vessel seemed grossly understaffed and the ones that were there were poorly trained for the most part. A COMPLETE FAILURE (dare I say an EPIC FAILURE) of ... Read More
Lines, lines, and more lines. Compared to other cruises I have been on, this vessel seemed grossly understaffed and the ones that were there were poorly trained for the most part. A COMPLETE FAILURE (dare I say an EPIC FAILURE) of management. The food service was terrible. You got seated and waited for everything. Dinner took on average 1.5 to 2 hours with the food eventually coming out cold. The buffet ran out of food and didn't get replaced in any type of expeditious manner. Many people, including ourselves missed scheduled shows because of the very long waits. Excursions? Getting off the boat for our excursions was a nightmare when we had to meet in the theater as there was only one person directing groups off the boat and he became so overwhelmed that he just let off eveyone at one time. Close to 125 people easily. The real EPIC FAILURE though was that this was a problem from the very second we got to the port to get on the boat. Once on board the experience was made worse as no one from Norweigan seemed to care that service was drastically lacking and did nothing to improve any of it during the full 7 days. We will NEVER cruise with Norweigan again. Not worth the risk to get on a boat where the crusie staff is just not interested. Read Less
Sail Date November 2018
We chose to sail again over New Years and wanting to give Norwegian a try due to the water slides and activities for the kids. Boarding-Went fine although the time slot doesn't appear to be really managed. I was hoping for a ... Read More
We chose to sail again over New Years and wanting to give Norwegian a try due to the water slides and activities for the kids. Boarding-Went fine although the time slot doesn't appear to be really managed. I was hoping for a smoother process. Not that big of a deal. Room-Pretty nice. Very clean. Our cabin steward was a good guy that took care of the room nicely. He was the nicest person on the boat. Entertainment-It's really geared to adults. I mean the adults that have been getting social security checks for a decade. There was a few kids stuff although it was very hit and miss. Really nothing that my wife and I enjoyed. We walked out of a few shows due to being bored. Casino-OK. Not that bad when it comes to the smoke. Drink Package-Very good. No issues. You get popped for the 18% tip on each drink which tends to look like .59 to .99 on your bill. It makes for a very long receipt with 2 people drinking on it. Getting a drink wasn't really a problem. Had a couple of issues. Nothing to really complain about because any bar can get a rush. Food-It was fine for 6 nights. Here we go everyone. We had our entire table get sick eating at the Manhatten on the second to the last night. I mean 6 people got sick within 30-60 minutes of eating. I mean as sick as you can possibly imagine. One person with our party said it was the worst night of her life. We tried to call the medical number at 4 AM but it was "discontinued". I discussed this with guest services and never got a response back from them. We tried to figure out what foods we had in common and nothing matched up. We later started to put the puzzle together. That a number of cabins (all of ours-not next to each other) didn't have hot water until late in the day. They didn't have enough towels at the pool that day. We think that the dishes that we ate off of had some bacteria on them because they weren't washed with hot water. 6 people don't get the flu bug in a matter an hour. Staff-75% were good. 25% were flat terrible. Smart ass responses back at questions or whatever. It just wasn't a good experience. We had said that prior to getting sick. We laughed because we had some tickets to get a free cruise at the raffle. I wouldn't go again with these clowns if it was free. Read Less
Sail Date December 2016
I’ve cruised about 15 times. This was my first NCL cruise and my last. It was my 20 yr old 3rd cousin’s first cruise and she has sworn off cruises thanks to the Epic. It was my 1st cousin’s 2nd cruise with NCL and though she has not ... Read More
I’ve cruised about 15 times. This was my first NCL cruise and my last. It was my 20 yr old 3rd cousin’s first cruise and she has sworn off cruises thanks to the Epic. It was my 1st cousin’s 2nd cruise with NCL and though she has not sworn off cruises, NCL is no longer on her list. Entertainment: The free shows Blue Man Group and Legends in Concert are fine and very well done. The Epic Theatre is very comfortable and all seats are great. But that’s it for unpaid nightly live entertainment unless bad karaoke, repeated trips to Second City, or lounge singers are your thing. The $ Circus of Dreams was well worth the cost for some amazing performances (though the constant blowing of whistles is a bit much). But the show needs to be re-named so folks do not think they are getting a Cirque de Soleil experience. It’s more reminiscent of a small traveling European circus troupe. Pay the $39 for preferred seating because the up-close-and personal feel is what makes this show very special. Since you are sitting at long dining tables, get there early to request sitting closer to the action. Sit further back, and you may have a lot of heads blocking your view unless it’s an aerial act. It was quite thrilling to feel the wind hit you that’s generated from the spinning roller skating couple! The surf and turf food is okay here, nothing special, so don’t go for the food. Second City is fun but in a terrible locale where posts block the view. Also, you sit in high chairs and the performers onstage are lower than you. Thus, you are blocked by a lot of heads. There are TV monitors, but they are pretty useless as they are along the walls and impossible to see thanks to the high chairs and bodies that fill them. And after 2 nights of Second City it got old. The public movies shown are from the 80s. Groundhog Day? Please! They are also shown at the oddest times like 7pm when folks are at dinner or a show. The free in-room movies are better and newer (like Gravity), but no time schedule is provided, so catch-as-catch-can. Activities: Maybe I’ve been on too many cruises, but I wasn’t interested in any of the daily activities. Usually, there’s something that piques my interest. Except for a talk with the performers in Blue Man Group, nothing floated my boat. Also, we had bad weather on the trip and there was no contingency plan for cancelled outdoor activities. Bad weather = less activities on Epic. Lack of Rule Enforcement: Advance reservations for Second City are a joke: Friends bring friends at the last minute and the hostess does not cancel reservations 10 minutes before curtain as stated. Thus, standbys don’t get in until a few minutes before the show. Spice H2O (the adults only outdoor section of the ship) allowed a couple with their infant child (in a stroller) and their other small child into the area. The dad then proceeded to smoke (it’s not a designated smoking area). Staff didn’t say a word. Fortunately, the kids didn’t go into the pool or Jacuzzis, and stayed close to their parents. They did turn folks away who wore shorts to the Manhattan Room. Ship Design: Main outdoor pools are wading pools with fountains, appealing to kids (and there were LOTS of kids on this cruise). The Spice H2O adults only area has a deeper pool but it’s more of a rather large soaking tub. The latter does have 2 jacuzzis. And there’s no shade at H20 for adults like me who want to be outdoors with adults only but want to be in the shade. Finding a quiet place on the ship is difficult. There are very few quiet nooks. The library area is small and right outside the humidor room and next to a bar with entertainment. So you get smoke and noise there. The closest I found to quiet was on the 15th floor, outdoors but covered, with padded chairs, but you had to deal with ping pong players. There are simply not enough elevators on this ship! I’ve never had to wait so long on any ship to find an elevator that wasn’t packed with bodies. Disembarkation Day was the worst. It took 15 minutes to finally find an elevator the three of us could squeeze onto (with luggage as we chose early disembarkation) only to take us to the 7th floor. You then had to get off to take another elevator to the 6th floor. I got my 2 cousins on with their luggage. I gave up and lugged mine down a flight of stairs. I’ve never seen so many people on any ship doing the same--and several just gave up entirely and lugged theirs down several flights. But once on the the disembarkation deck, things moved quickly. There are some beautiful areas on the ship, but they are few and far between. It does not have the overall, consistent style of Celebrity Equinox (hands down my favorite ship and cruising experience). Food/Dining Experience Overall, food was okay. Ask for a medium rare steak and expect to get a medium. Very disappointed in desserts. I’m a chocoholic and Epic insists serving a lot of chocolate mixed with fruit desserts. Yuck. The best dessert I had was NY cheesecake which was only available through room service! Manhattan Room is lovely, very reminiscent of fine dining in a NY ballroom setting. Taste offers the same food but is less crowded. I think it’s because of the design of Taste. It is a mishmash of styles with claustrophobic low ceilings. I felt I was eating in the cargo area of a schooner. The Manhattan Room initially told us we had a 30 minute wait to get in, and suggested we dine at Taste. But we chose to wait. I then noticed the greeter was telling all guest the wait was 30 minutes and suggesting Taste instead. We were the only ones who waited and were in the Manhattan Room within 10 minutes. Clearly, Epic is also aware of Taste’s problem and this is the solution to fill it. Yes, there are a lot more dining options. But you have to pay for them. We did eat a la carte at the reasonably priced Wasabi Sushi Bar. I’m not a sushi fan, but this was one of the best dining experiences I had on the ship. Another fun place (and the only time I truly forgot I was on a ship) was O’Sheehan’s Bar and Grill (go for lunch as dinner can be crowded and noisy). I had fish and chips and yes they had malt vinegar! Gym: I went to the gym every morning. One of the largest gyms I’ve ever been in, but the least cared for: Broken equipment with no signs on them, I saw one guest explain to a staff member what was wrong with one of the lifecycles. Staff smiled, listened but did nothing. The lifecycle remained broken (with no sign on it) for the entire 7-day cruise. My first day in the gym, staff played the same 3 songs the entire time I was there! Fortunately, this was not the case the remaining days, though they leaned towards rock music so loud that it was impossible to drown it out with personal headphones. Staff: Except for the gym staff, the staff onboard was very attentive and friendly (our room attendant Melody was a hoot!). Our ship was completely booked but that never seemed to be a problem with service whether it be cleaning rooms, busing tables, keeping the ship clean, or being served in the dining areas.   Read Less
Sail Date December 2014
Norwegian Epic Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 4.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.5
Rates 4.0 3.7

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