287 Norwegian Epic Entertainment Cruise Reviews

My sister and I chose NCL because we have cruised the line before (GEM-East coast) and liked the itinerary - Barcelona, Rome, Naples (Napoli), Cannes, Palma, Livorno. We arrived in Barcelona after an almost 8 hour smooth flight-night our ... Read More
My sister and I chose NCL because we have cruised the line before (GEM-East coast) and liked the itinerary - Barcelona, Rome, Naples (Napoli), Cannes, Palma, Livorno. We arrived in Barcelona after an almost 8 hour smooth flight-night our time, so we slept most of it. Our shuttle pick-up was late. We booked in to the Vasanta hotel—fabulous service and clean rooms. We had pre-booked tickets to explore the Nativity tours of the Sagrada Familia Cathedral (we were given a phone type box to be able to hear the history of the church)---so breathtaking. Before heading back to the hotel, we stopped into a grocery store and bought some yogurt, and bananas and blueberries to have for dinner that night and breakfast the next morning. We were told the hotel would be serving coffee and 'sweets' at 8:30 but we would be checked out by then. The next morning we had a tour with Barcelona City tours; we were picked us up at the hotel and after seeing amazing sites, including, Guell Park, the Olympic rings, we were taken to the ship. Embarkation was quick and easy. Hardly any waiting time. We arrived, dropped our luggage outside for it to be delivered to our room and headed inside to get our room cards. My sister did have to get her photo retaken onboard, as there was some issue on that end. Guest services took care of the matter quickly and efficiently. We overheard a crew member telling another group of people rooms wouldn't be ready until 2PM. We checked anyway and cabin 9053 was prepped for our week stay. Our cabin steward never made an appearance to us, but the room was always well taken care of. CONS: the lighting wasn’t very good for applying make-up, and the bathroom set-up: toilet separated with a smoky glass door, same for the shower and a red curtain to pull across to give a little more privacy. The ship itself is huge: too big. I really missed the lower deck on ‘smaller’ ships where you are able to walk around the entire outside of the ship (was this called the promenade?). The food was delicious as was the service, except finding seating at breakfast buffet cafe was difficult-perhaps because the weather wasnt the best for eating outdoors. One day we took our food back to the cabin because there was no seating to be found. Entertainment: We saw the Cirque show---incredible as was the meal which went with it. Priscilla musical was terrific. The free shows were very good as well. Only booked one excursion with the ship---too pricey otherwise. Italy ports were booked through, Italytours. Each one was fantastic. The driver and guide would take us to a location, give us instructions-either meeting another guide, or when and where to meet after ‘free’ exploring time. Sea Day: We sat outside, until it began raining, went to our cruise critic meet and greet, where cruise senior staff were in attendance. We also participated in the CC slot pull arranged. We didn’t win, but it was fun. Napoli (Naples) port: small group tour of 8, we had a guide named Gino take us through Pompeii. He was terrific, always getting us to the front of the crowd. We stopped in Sorrento-so lovely, where we enjoyed pizza for lunch—so delicious. It rained for a couple minutes then cleared up. Rome: small group tour of 8: we toured numerous sights including, the Coliseum, Trevi fountain, throwing a coin in to one day return (never realized it was so large) Our guide at the Vatican was a lovely lady, though the tour was crowded, most of the time, we were all trying simply to keep an eye on her location and our group. A few times I latched myself onto my sister’s purse strap-I mean, it was shoulder to shoulder, front to back, crowded through multiple sections. We had earpieces to be able to hear our guide speak, but it would cut in and out. We sat and enjoyed spaghetti for lunch sitting at an outside table watching the world pass by. There was a lot of military roaming around with their rifles. One man in our group wanted to take a pic of them, but was told No. Florence: small group of 8 people - our driver and guide was very animated. The guide for Florence was very knowledgeable. We were joined with other small groups touring with the company. We all were given headsets to be able to hear the guide explain everything to us. After that tour, we had time to explore the city on our own-simply beautiful. In Pisa, we couldn’t resist going along with many other tourists and doing a photo op as if we are trying to hold the tower up. Cannes, France: Another off shore tour to Monaco (Liven UP tours). Our tour wasn’t until noon, so we arranged a tender time a few days earlier to get off the ship at 9AM. We then strolled around Cannes on our own. We enjoyed croissants. (I had a list of true foods I wanted to try while visiting countries-each one was always phenomenal). We walked back to the area we were told to meet the tour. Another comfy van of 8 people. We stopped at some lovely look-out points, were given time to tour around the cliff side old quaint village of EZE before heading into Monaco. Time was short because we needed to get back to make the last tender to the ship. We were had a short time to walk around Monaco. We visited the church where Grace Kelly married Prince Ranier, saw the palace, lovely views, and the set-up for the Formula 1 race occurring that weekend. I would love to go back and explore more of Monaco one day. Palma, Spain- cruise ship excursion-we had onboard credits. We were on a large yet comfortable bus. We saw a castle and museum…military were on sight. It looked like it was a photo op for visitors. I noticed some in the vehicles with the soldiers. In Palma, we enjoyed gelato. My choice was a mango passion fruit and my sister had one vanilla and a raspberry. Both were so delicious. Barcelona return-we carried our own luggage off the ship-no issues. Barcelona City tours picked us up-again a smaller group. We went on a tour to Monserrat. We saw a few minutes of the Sunday Mass, and heard the boys choir sing. Stunning views. After the morning tour we, were dropped back off at the Vasanta hotel. We were staying one more night. We checked in, and went to tour more of Barcelona. The woman at the hotel reception was extremely helpful in offering places to go and see, and highlighted the info on the map she provided. We toured the Cathedral-even taking a lift up to the roof and walking on it-crazy and windy, but the views of the city, incredible. We walked the rambla shopping sections, then wandered around other areas in the city. We enjoyed some churros, dipping then in hot chocolate. At night we, went to a tapas restaurant and enjoyed sharing a variety of small items. There were McDonald’s, Burger King, and KFC restauants to be seen. But, come one—you are in Europe. I very rarely eat at those places at home, I certainly wouldn’t in Europe. Give me the authentic country food. You have to live and try it. Most of the people spoke some English, or tried to help. I had taken a few lessons pre-trip, but didn’t really use any of it except thank-you and hello in the countries language I was visiting. I had read many people complaining about cigarette smoke—I cannot stand cigarette smoke, so this worried me a little. There were only a few times I could smell it, and it was never strong. It was a fabulous trip, and I hope to return one day, either by cruise ship or other means. If it is by cruise ship, I will be looking for a smaller vessel. The Epic isn’t the ship for me (though if it was the only option available for the itinerary I wanted, I would cruise on it again-it's not a bad ship, just too big-I am a gal from the country-I like my space), but it may be for you. Happy sailing!!! PS- heard pre-trip lots of talk about theft. I didn't experience anything, but was always alert, carried my purse crossbody style in front of me. Plus it was an anti-slash bag and had two zip sections I was able to clip shut. Difficult even for me to get into, but well worth the piece of mind. Read Less
Sail Date May 2018
My parents were doing the trans-atlantic cruise and continuing on with the Western Med 7 day cruise from Barcelona. I decided to meet them in Barcelona and join them on the last leg of their cruise. I did the cruise pretty much as they ... Read More
My parents were doing the trans-atlantic cruise and continuing on with the Western Med 7 day cruise from Barcelona. I decided to meet them in Barcelona and join them on the last leg of their cruise. I did the cruise pretty much as they like. We did crosswords and soduko each day, tours arranged through the cruise company and ate at the speciality restaurants almost every night. I did embarkation without them. I got a transfer to the port with a private company. It was easy. The driver asked me which dock - but it was pretty easy to see from the roadway where we had to go. There was a massive line snaking around the building outside. I got out and got in the line across the parking lot. It was not till I got to the front that I found out it was just the line for dropping your bags off... I was walking in with my bag since my parent's already had their cabin and I didn't need to wait until 'the cabins were ready'. It was not clear what line was for what. I then joined the massive line in the sun to get in to the building. :( It took quite a while but it was quicker than I expected. I went through security then over to the check in lines. I got my key card and signed in and left my credit card. I expected to have my picture taken and go to the big waiting room like in Miami but after checking in, you just walked right onto the ship. I had expected and dreaded the stupid 'bathroom' setup of the cabin. It was every bit as bad as expected. We managed. The little curtain between the 'bathroom' area and the 'bedroom' gave a tiny bit of privacy. I would usually go there to change. But sound carried. Enough said. I was on the couch which really wasn't that uncomfortable. It was a harder mattress but my back has been hurting lately and it actually did not hurt as much as it had been at home. The storage was very good. My parents had way over packed and there was still tons of room for me coming in. We toured around the ship. The only other ship I had been on was the Getaway (2 times) so I was comparing and contrasting. I liked the layout of the common areas / restaurants better than on the Getaway. It seemed more open and to work better somehow. I really liked the photo area - much easier to get around in it. The pool area was much nicer than the Getaway. It seemed bigger. I geuss its becuase they do not have the ropes course. Would have liked to have tried it again. The climbing wall was much bigger and I did enjoy doing that. There were two outdoor 'buffet' areas which was nice - although we didn't really use them. I think we only ate at the buffet once and that was for lunch. There are tons of options for foods. The gym was much bigger than the Getaway. I didn't use it though since I was with my parents but we did go and look around and look at the classes. Yoga generally runs $12 and spinning and TRX around 25. They did have an option for an all inclusive pass that looked a really good deal considering for 69. Will attach the photo of the flyer if I can. My parent's had a spa pass during the crossing. They found the spa on the Getaway much nicer. We didn't get a pass for our trip since there were so many port days and we would be doing tours. I did go one day in to the spa to get my nails done. It was nice but I was not wowed. Could have been the lady I had - she just rubbed me the wrong way. That night we ate at Cagney's. It was good as always but I am not as wowed as I would have liked. The next day was our only sea day. We did more exploring, got crosswords and soduko from the library and maybe napped a bit ;) We did the Cirque show that night. It was phenomenal. The food was good but the show was just jaw dropping. I thought it was well worth the money. You are put at tables with several others that face like spokes to the centre where the show happens. They mostly perform at a higher level so I think that any seat would be good. We had great conversation with our table mates even though we are all pretty shy. We had tours booked all the other days. I will review them under the individual ports. All were great. I am not as big of fan of tours as my parents but it was their cruise. First off, you have to go sit in a room where the guy up front calls tours. People don't listen and they go up to the front to ask him time and time again what to do. Very annoying. I think this could be managed better - perhaps maybe with better explanations right from when you get your tickets to the tour. That was actually one of my big frustrations - the tour overview on the website gives you very little information about what the tour will actually be like. How long will you be driving, in what sort of bus, how much time will you spend where... I did not go with them to Florence becuase I could not face the thought of spending 2 hours on a bus. I explored Livorno instead and I think that was the best decision I made the whole trip. Livorno was just lovely and I didn't have to sit on a bus for an hour and have some tour guide drone on about this and that. We cancelled our trip to Monaco and Monte Carlo. My Dad was not feeling well so my Mom and I explored on our own. So glad we did as I again enjoyed the freedom of exploring on our own. During the rest of week we ate at: Shanghai's (great service - food was good - but I am from a small town with Americanized Chinese food so anything other than chicken balls is great to me). The Manhattan Room - food was good. The Burn the Floor cast did a show in the middle but I swear the sight lines are terrible from everywhere with those great big pillars so it is more an exercise of frustration trying to watch them. Teppenyaki - our chef was fabulous and he entertained us all dinner. The food was very good too. Not healthy with the amount of butter he used - but very tasty La Cucina - This restaurant is in a very weird location. You go through the buffet to the back and then down the stairs. The views are great from almost every table I could see. I was very annoyed here however. This couple with their baby arrived just before us. They were taken to their table. They came stomping back and said 'there is no way this is happening, we will not sit there...' and on and on and on. The hostess came back for them and they headed back. They had a table right by the window. We were seated afterwards in what was to have been their table. Still a fab view but a bit away from the window. The manager came over and sucked up to them. It was sickening to see. They got our table becuase they were rude and demanding. It spoiled my dinner a bit but I suppose we could have kicked up the same fuss as they had. I ordered chicken here. Not my best choice as it was weird. I should have ordered pasta. Le Bistro - my parent's favourite restaurant. I am not as big of fan of french food. But it was very good. O'Sheehans - we ate breakfast here once and lunch a few times. Its not bad. The salad is meh but the burgers are good. The express breakfast is great and comes super quick. Taste - we ate lunch here once and breakfast a couple of times. Its pretty standard Room Service - we ordered the 'free' breakfast several mornings and it worked well for us to get up and out for our early tours. During the week we did not see a lot of shows since we were so tired from touring all day. We did see Priscilla which was very funny. Really enjoyed it. I did not see Burn the Floor becuase I had seen it twice on the Getaway. I wish we had time to see it as my Mom said that it was different (they had seen it on the crossing). So maybe next time. We mostly sat in a quieter area of one of the bars and chatted. One night we ended up in the Bliss lounge when there was ballroom dancing. That was fun to watch. Then there was Kareoke and that was surprisingly good. We also saw a high school group perform. They too were surprisingly good. Be will to do something like that on the spur of the moment and you might be surprised and enjoy yourself. I did the climbing wall 3 times. Its a good wall and I enjoyed that. I know there were many, many other options that we didn't even get to. Live music, Comedians, Howl at the Moon, etc. So much to do! So little time! Disembarkation - my parents had a fairly early flight so we were out bright and early. They set out their bags on the evening before and I walked mine off. It was pretty well organized except when we went over to the buses for the transport to the airport. Everyone panics and wants on the first bus. Holy cow, if everyone would just relax and wait and listen (my dad included), things would work much more smoothly. There were tons of buses there and no one was going to be left behind. One of the frustrating things was the stupid iConcierge app. The account review had things that were not right in it. Several times we didn't understand something, only to go up to the desk (wait in line) and get a printout which was correct. So why can the account review in the app not be correct? The other information in it is so superficial as to be pretty unhelpful. It would be nice to see your reservations and to have a bit more information. The ocean and weather were super cooperative. We had AMAZING sunny weather the whole trip with almost flat seas. I geuss I cannot thank NCL for that though ;) Read Less
Sail Date April 2018
We are a couple on our late fifties that have cruised nine times previously. We have long looked forward to being able to choose cruises based on itinerary or price instead of choosing what is available during our time off. Since we are ... Read More
We are a couple on our late fifties that have cruised nine times previously. We have long looked forward to being able to choose cruises based on itinerary or price instead of choosing what is available during our time off. Since we are both now fully retired, this was our first time choosing a cruise without constraints. It was our first NCL cruise having cruised Royal Caribbean, Princess and Carnival on the past. We chose this itinerary due a very low teaser rate. Despite fees and taxes nearly doubling the quote, it was still a bargain. My mother and aunt decided to join us so we were a group of four all very pleased with our fare. We booked inside cabins on deck 12. Embarking in Port Canaveral was smooth. We had difficulty getting a commercial taxi from our pre-cruise hotel and ended up taking Lyft. No problems dropping us off right in front of the ship. We dropped our bags and headed in. Lines were moderate and moved quickly. In less than a half hour, we were through the process. We were very happy to find the sit down dining room, Taste, open for lunch. We read all the Epic reviews before we booked so we knew what to expect with the unusual cabin configuration. The cabin was fine for us and we probably wouldn't have even remarked on the arrangement of the commode, shower and sink. We found the sink small but had no issues with splashing into the room. The beds were comfortable and we had plenty of room for our luggage ( for the two week cruise, two weeks in Europe and two weeks cruising back). Most importantly, the air conditioning worked well. It was very comfortable and we enjoyed it for the entire cruise. Our cabin steward, Victorino, was fantastic. We found the food very good to excellent. The sit down breakfasts and lunches in the Taste dining room were very good and a nice pace of service on sea days. Dinners in Taste and The Manhattan dining room were usually excellent. We also had specialty dining in the Bistro, Moderno, Cucina and Cagney. I had steak at all of them and each was beautifully prepared. The skewered meats at Moderno were all very good, especially the beef tenderloin and lamb chops. Our only issue was with extremely slow service at Bistro. The manager on duty apologized several times and comped a bottle of wine. The meal was outstanding when it arrived. Normally, we are not buffet people and we have been on a number of cruises where we never set foot in one. One this transatlantic, we took a lot of breakfasts, lunches and even one dinner at the buffet. We found the offerings varied, hot, tasty and of good quality. Hand washing was enforced on entry ( albeit by a charming girl spraying and singing washy-washy). Once we figured out the booking procedure for shows, we were able to see what we wanted. The best show was Priscilla, Queen of the Desert. We also saw the Epic Beatles, a comic/magician, and Burn the Floor. Did not care for the last. The crew also put together a special show call Women who Rock which was excellent. We very much enjoyed the dueling piano bar as well as bar entertainers such as Zoe and Aldo. I played a lot of trivia and enjoyed it. Sometimes it was held in the Atrium where there is too much else going on and it is distracting and difficult to get a seat. Also attended a lecture series from the Brunel Museum in London. The professor's presentations were excellent but often oversubscribed and people had to stand. My wife purchased a fitness package with unlimited classes. She liked TRX, yoga and Pilates. We both did morning stretch before I went out to run on deck 7. The running track is usable but extremely inconvenient with just an up and back with a tight dog bone loop at each end. With so many sea days, there seemed to always be a crowd. Traffic bottlenecked frequently, especially when shows were letting in or out. Outdoor spaces were ice and well maintained but seemed lacking in comparison to the size of the ship. I tried all the water slides and loved them...lots of fun. The ship, despite its size, is quirky. Perhaps that is why she is in a class by herself. Externally, she is ugly. I've seen better looking container ships. The public areas are tight and outdoor areas limited. Still, the crew was ne of the best we have seen. The bartenders were great, especially Alan at Maltings,Kumasi at Shakers and Javier at the Atrium. All of the waitstaff at the food venues were also excellent. I also enjoyed speaking with the folks that were always sweeping, mopping, dusting or polishing everything. We loved the crossing and we're blessed with great weather and smooth seas. Except for rain in Bermuda and overcast in Malaga, we couldn't ask for better weather. We are already looking forward to our return transatlantic on Carnival Horizon in two weeks. Overall, we will sail NCL again ( we already put down two deposits). We would avoid the Epic unless it is once again a super value or a unique itinerary. Read Less
Sail Date April 2018
We had sailed on Royal Caribbean both times in the past and absolutely loved it- in particular the Oasis. We did upgrade to the Haven and that was fabulous. I'm not sure if we would have liked it as much, had we not upgraded. The ... Read More
We had sailed on Royal Caribbean both times in the past and absolutely loved it- in particular the Oasis. We did upgrade to the Haven and that was fabulous. I'm not sure if we would have liked it as much, had we not upgraded. The customer service in the Haven was excellent! I would do it again in a heartbeat. We ate breakfast in the Haven each morning- tried the general buffet once, but we were not impressed. The specialty restaurants were excellent - particularly the French Bistro. The Haven also had a private sun deck which we loved- it was only for adults so it was quiet and relaxing. We love the bigger boats with more options. We were not too fond of the smoke in the casino which was actually everywhere on that floor. Norwegian's private island was awesome- it was very clean and they put on a lovely lunch. Looking forward to trying out one of their other large boats sometime! Read Less
Sail Date March 2018
Wow, what a great cruise! I sailed with my wife, 16-year-old daughter, her best friend and another couple in a total of 3 cabins. We embarked on March 24th and arrived back at Port Canaveral this morning a very tired group. Embarkation was ... Read More
Wow, what a great cruise! I sailed with my wife, 16-year-old daughter, her best friend and another couple in a total of 3 cabins. We embarked on March 24th and arrived back at Port Canaveral this morning a very tired group. Embarkation was very quick. We arrived at10:30, spent about 10 minutes getting our sea cards and the rest of the time waiting for our group to be called at 11:30. Overall, the food on the ship was fabulous. Our favorite meals were at La Bistro and Shanghai’s. Cagney’s was pretty good, but I don’t understand all of the hype I have been reading. The restaurant itself was amazing, but the food was about a 7 out 10. I got the porterhouse and my wife got the filet which were both about the quality you might get at outback. O’Sheehan’s was a very cool place to be as far as atmosphere, but the food was definitely on the lesser side of our favorites. They seem to have a bad habit of bringing out cold food that would probably be very good if it were hot. Service was also very hit or miss, mostly miss. We ate at Cirque Dreams and had a very nice meal here, especially considering it being “show food” and coming out all at once for the entire restaurant. The show itself was amazing. The food on all of the buffets was always fresh and very tasty. We also had a sushi snack at Wasabi’s and was very impressed. Entertainment on the ship was some of the better we have ever seen. All of the theatre shows were worth seeing. We became groupies of “Siglo” who plays everything from contemporary rock to classic rock and are spot on with all of the songs they sing. Unfortunately, this was there farewell week on the Epic and they are on a plane right now to Germany to become the headliner on the Bliss. I would book my next cruise just to see these guys, they were that good. The band even helped me with a customized souvenir by autographing a broken bass drum. Epic Beatles is definitely worth seeing as is Howl at the Moon. We did not do the comedy club, but I heard it was great. During sea days, the pool is VERY busy and the Epic does not have a lot of hidden areas like you see on many cruise ships to get away from the crowd. I was told when we checked in at the port that our sailing had the second most number of passengers ever, so that did not help the crowd issue. The pool bars do become very busy but if you tip the bartenders and the waiters bringing drinks, they will definitely pay you more attention. If we sail again on the Epic, we’ll most likely upgrade to the Haven to be guaranteed a place to get away from the crowd. Our 16 year olds were not impressed with the teen club. That being said, all of the younger teens we spoke with loved it. Ours are just the age where they want to meet new people and "hang out", which was mostly done by the pool. The feedback from both of them was an awesome cruise. Overall, We really liked the Epic and would sail again. If you have specific questions, comment below and I’ll do my best to answer them. Read Less
Sail Date March 2018
Beautiful ship. Clean, shiny common areas with comfortable seating. Plenty of bars, restaurants and shopping. Could use more seating in the atrium since they hold many popular events here like trivia, Deal or No Deal and the crew ... Read More
Beautiful ship. Clean, shiny common areas with comfortable seating. Plenty of bars, restaurants and shopping. Could use more seating in the atrium since they hold many popular events here like trivia, Deal or No Deal and the crew talent show (go, Crystal!) I was very surprised to find only two smallish pools, especially for a 4k passenger ship. Plenty of loungers except that the practice of "reserving" them is all too common and allowed when the people claiming them are nowhere in the area, so despite the abundance of loungers, none are ever available. Food was delicious on the buffet, restaurants and Cagney's. The Cirque show is excellent - Go! Our balcony cabin had TONS of very useful storage. More than we could use. Bed is comfy but short (feet hang off the end). Staff and crew were friendly and helpful. Our shower was dismantled on the last day because of a leak. Communication there could have been handled better. Nice cruise but not my choice for a repeat. Read Less
Sail Date March 2018
So a good friend invited me 2 join him on then epic 2 Nassau & Jamaica & the cayman island 4 the 7 day cruise we had a very nice balcony suite but I think the best was all the wonderful mixed drinks they served pool side they were ... Read More
So a good friend invited me 2 join him on then epic 2 Nassau & Jamaica & the cayman island 4 the 7 day cruise we had a very nice balcony suite but I think the best was all the wonderful mixed drinks they served pool side they were all very good especially the mojitos & mud slides so glad we got the drink package haha there was lots of things to do I had a couple spa treatments be careful if u do any of those cuz they really do push the up sales I did end up gettin sum skin care stuff that I really love haven’t checked 2 c how much cheaper I can get it off the boat yet cuz im sure I paid way 2 much haha we did a few excursions in Jamaica we did the blue lagoon in the cayman island we did turtle turtle turtle & more turtle which I love very much being a big time turtle lover but I think the Cayman Islands was my favorite stop we had a awesome tore guide how taught us a lot of the history of the island he was a nice treat on the ship the food was great & the shows weren’t nothing 2 right home about but they where intertanning 4 the most part I recommend making ur dinner reservations atleast by the nite b4 if u can otherwise the buffet is a great fall back & I guess lastly the ship was nice & clean & well maintained & all the crew was nice & friendly over I give the epic a A Read Less
Sail Date February 2018
This was the largest ship I had been on. There were alot of people and the elevators could not keep up with it. We waited for endless minutes for the elevators and then when they hit our deck, there was no room for another person. ... Read More
This was the largest ship I had been on. There were alot of people and the elevators could not keep up with it. We waited for endless minutes for the elevators and then when they hit our deck, there was no room for another person. Usually would do the stairs but was traveling with family member that could not do the stairs. Cabin stewart was very friendly but not very attentive. Had to beg to have towel animals on our bed (c'mon thats the excitement of the cabin) forget to give us fresh bath towels and didnt take our plates and cups that were empty in the room. The food was very good. The speciality restaurants were outstanding....definetely try Moderno and Cucina. Cant say enough about the entertainment. The Epic Beatles......WOW! the Cirque Dreams Epicurean was outstanding....Acoustic sessions with Ben....WONDERFUL! all of the islands visited were amazing....nothing to compares to Great Stirrup Cay private island, it was a beautiful day and not a care in the world. Just a few small complaints, but overall enjoyed the cruise. Read Less
Sail Date February 2018
Specialty dining was great. Large ship but never felt crowed. Didn't like the cabin layout (Had a mini suite) but didn't spend much time there. O'Sheehan's bar was EXCELLENT, with an excellent staff and great service. ... Read More
Specialty dining was great. Large ship but never felt crowed. Didn't like the cabin layout (Had a mini suite) but didn't spend much time there. O'Sheehan's bar was EXCELLENT, with an excellent staff and great service. Burn the Floor show was very good. Taste dining room was good food. Service was just ok in both main dining rooms. Buffett was excellent. Love the casino layout. You can actually get away from the cigarette smoke. Cabin attendant was ok. Pool area and upper decks were nice and clean. Never seemed over crowded. The cruise director was good. Lots of energy. Make sure you book entertainment a head of time. We never did get into a comedy show. Disembarkation was so easy....the quickest I have experienced so far. We arrived at the port around noon and had to wait about 30 minutes on embarkation day. Recommend you get there EARLY. I would recommend NCL. The EPIC is a nice ship but would like to try some of the other ships NCL has to offer. Read Less
Sail Date December 2017
The ship is beautiful. I have been on it 2 years ago and had a great time. This ships is great for entertainment, the nightlife is excellent (always something to do). The main issue with it though is you have to line up for E V E R Y T H I ... Read More
The ship is beautiful. I have been on it 2 years ago and had a great time. This ships is great for entertainment, the nightlife is excellent (always something to do). The main issue with it though is you have to line up for E V E R Y T H I N G. From going to a show, to dinner, to getting a drink, and of course for the elevators. Booking everything on day 1 is essential. We were unable to book the steakhouse as it filled up really quick. We went to the Teppanyaki (fun experience) and the Moderno Churrascaria (very good as well). The production shows are top notch. The Burn the Floor dance show is a must see, as is the Priscilla Queen Of The Desert show (not for the easily offended). There were three issues that made this cruise less than perfect. The waiting lines, the high prices for drinks (highest I've seen so far) and the 20% gratuity. Gratuity should be optional, as the service suffers from it. Overall service was OK, but we have seen ourselves and heard from others that SOME of the staffers were rude, and didn't seem to care to give you good service (they get the 20% anyway). Over 30 minutes for the waiter to come back with a drink, after waiting for him to show up to take the order for just as long. As others have stated, you're almost better off getting your drinks yourself... but prepared to wait in line at the bar! After having been on this ship twice, I would not do it again (same shows after all). Read Less
Sail Date December 2017
We chose this cruise between family and friends that we all agreed on the ports. The crew was great, and the shows, libations and entertainment were top notch. The layout of the bathrooms in the cabins were weird and made things a ... Read More
We chose this cruise between family and friends that we all agreed on the ports. The crew was great, and the shows, libations and entertainment were top notch. The layout of the bathrooms in the cabins were weird and made things a bit uncomfortable with just frosted glass open to the room. The waterpark was a nice escape from the heat when needed. (Surprisingly fresh water!) The real problem lies in the airport shuttle service that is offered by NCL. Just a terrible experience with running behind, then crew members telling us 3 more shuttles are coming in 30 minutes, and it was almost 2 hours before they showed. Many people had to catch taxis so as to not miss flights, etc. We were all stuck standing in the sun with no shade or water. I hope NCL will rectify this issue in the near future, or just stop offering a service they can't provide well. Read Less
Sail Date November 2017
I chose this cruise because of the departure port location. The embarkation and disembarkation was the most unpleasant part of this cruise. NCL needs to communicate real-time with its customer. Delays may not be avoidable but as a guest, I ... Read More
I chose this cruise because of the departure port location. The embarkation and disembarkation was the most unpleasant part of this cruise. NCL needs to communicate real-time with its customer. Delays may not be avoidable but as a guest, I expect to see NCL employees all hands on deck accommodating waiting cruisers. I also did not like the fact that ports of calls were changed, but customers were not afforded other options. The overall layout of the Epic was easy for me to figure out. The cabin was sufficient for a couple, but it would feel crowded with more people. I really like freestyle dining and options. I did not like the fact that most entertainments were by reservation instead of freestyle. The Falmouth port is state of the art. Just outside the port, there are several blocks of street vendors and adequate security. The vendors were a bit more pushy for my liking. I also did not feel comfortable venturing out away from the crowds. Grand Cayman was more my style. It lacked street vendors. They also offered reasonable independent tours of the island. Nassau was a cross between the previously mentioned destinations. Read Less
Sail Date November 2017
Disappointed in the Thanksgiving Dinner. We were going to the Manhattan Room for dinner and was told no reservations and was standing in line with reservationists and then moved to the Chinese Rest. The meal was very disappointing, ... Read More
Disappointed in the Thanksgiving Dinner. We were going to the Manhattan Room for dinner and was told no reservations and was standing in line with reservationists and then moved to the Chinese Rest. The meal was very disappointing, compressed turkey (not real carvings), no mashed potatoes, sweet potatoes were dried out, no pumpkin pie. If we knew that, we would have ate at the Garden, it looked like they had real carved turkey and the fixings. Everything else was very good, entertainment, Speciality restaurants just a nice quiet cruise. We only got off the ship once in Jamaica for a couple of hours other than that we just stayed by the pool and relaxed. Very relaxing cruise. No rating for things we didn't do (N/A). We didn't do any excursions, fitness, or enrichment Act. We really like NCL we always check cruises first on NCL We ate at Cagney's, La Cinca, La Bistro. La Bistro (1) Cagney's (2) and La Cinca (3). Enjoyed them all. Been to Moderno one on a earlier cruise. Read Less
Sail Date November 2017
This was our 3rd time on this ship and although not our favourite it has many things in its favour. Public and entertainment venues are mainly on decks 5 6 and 7 and I still get confused on where things are and how to get to them ... Read More
This was our 3rd time on this ship and although not our favourite it has many things in its favour. Public and entertainment venues are mainly on decks 5 6 and 7 and I still get confused on where things are and how to get to them lack of sea views and signs pointing to front and aft means very disorientating and can end up with long walks if you head the wrong way! pool deck always busy and can be windy-spice H20 at aft tends to be quieter and adults only during day-also tends to be more sheltered from wind Entertainment[ despite a previous review] is free of charge with exception of Cirque and that is for the meal-think of it as a speciality restaurant with entertainment You do have to pre book reservations for some which is due to limited seating-however there is option to get in on standby It ranges from big show-Priscilla Queen of desert which will divide opinion as is adult oriented but I personally loved it other options include Escape the big top, Howl at the moon, live bands in Cavern club to sitting in bar listening to piano or guitar players. They have also started to utilise the big screen at Spice H20 to show movies on an evening. Restaurants-there are several free options and more speciality with extra charge so plenty choice. There is also option of limited choice room service which attracts a charge. We had a balcony cabin and found it fine-bathroom set up didn't bother a couple married over 30 years! some cabins on deck 8 and 9 have uncovered balconies pros -open view with no roof restricting plenty of sun if you want it[and sun on your side of ship! cons-no shade if you want the opposite of above no privacy as people on decks above can look straight down onto your balcony Thermal spa-$159 for week long access to Jacuzzis steam and sauna rooms heated loungers and a lovely open area at aft with padded loungers which makes up for sea views lacking on other public areas of ship Access is usually not included if you book a treatment such as massage I say usually because they do run spa specials especially on port days and I saw that 1 hour access to Thermal Spa post treatment was one offer I booked a 75 min special for $139 plus 18% gratuity which included full body massage foot and ankle massage scalp massage and mini facial for about half of those individual treatments would normally cost still expensive but a very good massage Drinks-the UBP Ultimate Package is pretty much offered as a free perk on most bookings and UK bookings you don't pay the 18% gratuity on value of it as you do if booked in USA Purchasing it yourself $89 per day plus gratuity is pricey but given costs of individual drinks it's not as hard as you would think to break even. Controversially it doesn't include speciality coffees from atrium coffee bar or bottled water. Shore excursions-we always book our own with reputable private companies in a small group made up of fellow tour mates from roll call. I do however like to collect the ship shore excursion leaflets and compare what we paid versus their big bus excursions-we nearly always find we paid much less And finally talking about roll calls find yours pre cruise and if there is a meet and greet planned go to it Ncl provide refreshments and several officers turn up. They also provide a card with contact numbers of head of departments If you have an issue your cabin steward or guest services cant resolve a call to them can work wonders. They would prefer to be able to resolve on board rather than reading about it after the event in form of complaint here on Cruise Critic Read Less
Sail Date October 2017
To visit ports my late husband and visited in 2013. The ship is beautiful and the staff were excellent. Cabin steward Andrea was the best! The food was good, but often not hot. Both dining rooms were very nice and waiters ... Read More
To visit ports my late husband and visited in 2013. The ship is beautiful and the staff were excellent. Cabin steward Andrea was the best! The food was good, but often not hot. Both dining rooms were very nice and waiters efficient. Great variety of foods to choose from. We enjoyed our Ultimate Beverage Package! Excursions were well organized and we enjoyed all but one of them. I would never recommend the Walking Tour in Marseille to anyone! The cost was $55 and we had a so-called guide for not even a total hour...and she took us to old town area that was lined with piled up, putrid smelling garbage! We did have an issue with a charge to our card, but was ultimately resolved after our second visit to guest services. The entertainment was excellent, we loved Pricilla Queen of the Desert and Burn the Floor was also well done! All in all, we enjoyed our cruise and would not hesitate to book with NCL again! Read Less
Sail Date October 2017
We chose this ship for the itinerary. We were pleasantly surprised by all the amenities and activities on board. The cruise director was awesome and he deserves due credit. I hope the next time we cruise, Scott is our cruise director ... Read More
We chose this ship for the itinerary. We were pleasantly surprised by all the amenities and activities on board. The cruise director was awesome and he deserves due credit. I hope the next time we cruise, Scott is our cruise director again. He was amazing. So glad that NCL kept the LGBTQ+ community in mind and made sure we were included. Everything worked, and the crew couldn't have been nicer. The dining was good and great selection of food. Service was acceptable, although the buffet seems chaotic in the mornings and some people should not have been on board the way they were coughing. We ended up with a cold but not until after we departed and our last day in Barcelona so at least we held out well until then. A great time meeting new friends. Cannot wait to go on another one. The ship is massive but managed to feel cozy. Wish we could have went around one more time. We definitely would go again. Read Less
Sail Date October 2017
I am a travel agent, and this was my first time cruising. My office sells ALL cruise lines, and NCL is definitely a top seller for us, since it is an appropriate choice for all ages and travelers. It was wonderful to experience a cruise ... Read More
I am a travel agent, and this was my first time cruising. My office sells ALL cruise lines, and NCL is definitely a top seller for us, since it is an appropriate choice for all ages and travelers. It was wonderful to experience a cruise firsthand, and the NCL Epic did not disappoint. Mind you, I don't have another cruise to personally compare it to. Here is my review: Embark/Disembarkation: quick, easy and painless each time, no complaints. NOTE: If in port you purchase any alcohol, NCL will apprehend it until the end of the cruise. Ship layout: Only took me a day and a half or so to figure it out. Most restaurants/bars are centralized on decks 6 and 7, so we spent the majority of time on these decks. RESTAURANT/SHOWS: I purchased the "Cirque Dreams" dinner show, which I thought was very well done! Upon purchasing, I assumed this was an official "Cirque de Soleil" show, however, it was obviously not. Still grand talent and an awesome show! Tip: consider the premium seating, as we had a booth along the outside perimeter of the room, and when the performers were up high on the ropes, we could not see them at all. Fortunately, they spend more time on the floor than up in the ropes. The only 'included' show I attended: Priscilla: Queen of the Desert. This was VERY well done and so entertaining!! :) A popular show choice I heard other cruisers discussing: Burn the Floor. We didnt get a chance to see it though. The main dining halls: Manhattan Room and Taste - awesome food quality, and nice included options - rather than buffet every night (which was also good quality though!) A la carte dinner: the Teppanyaki dinner was amazing! Our chef was funny and entertaining, and the "Wasabi" cocktails were yum yum as well!! The green tea cake and ice cream were NOT appealing to look at, and tasted sort of bleh as well. DRINKS: We had the drink package, which allowed us unlimited drinks valued at $15 USD or less. Super handy to have! The drink quality was top notch, and presentation too. (always garnished pretty!) One thing I thought was funny though, is one night after dinner at 'Taste' I attempted to order a regular cappuccino. The value of this was $3.95 (or so). With my drink package, I was not able to order this, it would have been at an additional charge. However, I COULD order the 'spanish/alcoholic coffee' option valued at $11 (or so) included. So bizarre. CABIN: We had a balcony cabin on deck 10, mid-ship. We didnt utilize the balcony much, but I still think it was worth it to have. No major complaints about the cabin... other than the lack of outlets/plugs, but we knew this in advance, and brought along a small extension cord which really saved us. LOL Another small complaint: with tons of light switches and lighting options, but overall, even with ALL lights on, it was not the 'right' lighting for getting ready/doing make-up etc. (dim) Every day the cabin was made-up by the house keeping, they never missed a beat. Coffee, kleenex etc, whatever we ran out of - was always restocked. We also enjoyed the cute towel animal creations! :) POINT TO MENTION FOR SMOKERS: outdoor areas for smoking: deck 7 - port side, deck 15 - port side of pool indoor areas for smoking: casino (deck 6 - only when playing at the table games), there is also an indoor cigar lounge ENTERTAINMENT: Plenty going on at any given time! Each evening they have a theme party, examples: Fabba (ABBA theme), 80s night, rock and roll night, Glow party, etc. Always fun options! We also attended the kareoke in the Bliss lounge, this varied in quality as you could imagine haha. Overall I thoroughly enjoyed my cruise! The only negative, but not a shocker (since it applies to ALL cruise lines) is how EXPENSIVE the add-ons are! Example: .95 cents a minute for wifi. Ridiculous! I could go on and on! If anyone has any questions for me, feel free to ask! Read Less
Sail Date September 2017
Norwegian was highly recommended by a friend. I had no idea what to expect and was thoroughly satisfied with the whole experience. My favorite part was the nightly entertainment and we went dancing every single night. The ... Read More
Norwegian was highly recommended by a friend. I had no idea what to expect and was thoroughly satisfied with the whole experience. My favorite part was the nightly entertainment and we went dancing every single night. The entertainment crew was so much fun, all day and all night long. Some of the games played during the day and the evening were so entertaining and most of all, I haven't laughed that hard in years. I must say that the shore excursions were a little pricey so we booked our own with other cruisers. We booked a session to have a photo shoot done and the pictures are phenomenal. We did have one night that the ship was rocking and that freaked me out. My husband had no problem with it but it was enough to make me put off a cruise for a little while. The cleanliness was also very impressive!!! Read Less
Sail Date September 2017
We choose this cruise because of the itinerary for a mother daughter trip to celebrate graduation. We arrived in Barcelona the day before - and spent the morning to embark the cruise to tour around Barcelona. Stayed at the H10 ... Read More
We choose this cruise because of the itinerary for a mother daughter trip to celebrate graduation. We arrived in Barcelona the day before - and spent the morning to embark the cruise to tour around Barcelona. Stayed at the H10 Metropolitan - great location, beautiful interiors and lovely welcome and amenities to start the our trip. We arrived at the cruise port to embark at 2pm and were on the ship with cards etc..in 10 minutes. The cabin was tight and grateful for the balcony for when one was getting ready. Also the bathroom set up did not bother us and great to have a curtain for privacy out of the shower. Jose was our room steward - could not be nicer or more efficient and made us feel welcome when we came back to our room. Entertainment was outstanding - we did all of the shows, and truly the best entertainment on the several cruiselines we have been on. All staff, from restaurant, to main desk, to pool deck were helpful and friendly. Tenders and on and off the ship were very efficient. The only downfall was the temperature of the food. We ended up eating in the buffet for the hotter food - but dislike how busy and saving a table and alternating getting drinks and courses. Went to Taste, Manhatten, and the Pub. The pub's apple pie with ice cream was horrible. The Caesar salad was really too much bottled grocery store aisle type dressing. Went to Cagneys - but it was over 115.00 US with just one appetizer each, steak and shrimp with no desert or coffee. I actually felt bad when the chef's were at different events, as it is probably the issue of having to prepare food for so many that it goes cold. Would of preferred a more leisurely meal than to have the temperature cold on the food. Chose not to comment thinking not the waiters fault - and they could tell by the returned food on the plate. We also got to the point we would just order salads and soups for dinner at the main restaurants. We did spend more at port enjoying meals than we have done on other cruises. Excellent cruise, fantastic staff, great entertainment, and efficient on and off the ship, good food in the buffet! Read Less
Sail Date September 2017
Loved this trip but never knew how expensive it would be... all the ports are FAR from the places you want to visit and the transfers t some places can cost over $100 per person (not counting the actual tours) Also, we needed to ... Read More
Loved this trip but never knew how expensive it would be... all the ports are FAR from the places you want to visit and the transfers t some places can cost over $100 per person (not counting the actual tours) Also, we needed to reserve out show times due to a very very very small theater. By the time we learned about that it was all booked! so we missed a few things... Some shows were not included (extra fee) The fact that I had to pay $15 per person to go from the dock to the center of Palma was just ridiculous! the port promise was to Palma! they should at least take you there! (since the ship docks really far from the center) The restaurant's service was extra slow on this ship (not sure why) and the meat very tough... we ended up eating at the Garden cafe most nights in order to avoid dealing not l with the slow service and tough food... (nice waiters!!!) The staff is wonderful (as always) but I felt that this cruise really over reached on the extra priced items... pay for shows, for shuttles, small theater, and the ice bar... also - no kidfree night club (they have an area called H20 outside.. very cold and windy - I went once and left after a minute - and it was FULL of kids - they do not enforce the rule) I would not recommend this particular cruise to anyone who doesn't have a lot of money... I don't, so it was very painful! ps. If you want to see all the places, know this will not be a relaxing tour (we knew that) We wanted to see as much as possible so by the end of the day we were very tired. just thought I would share that too. Read Less
Sail Date September 2017
We chose this through Diamond Resorts (Timeshare). We have previously cruised with P&O a few times. We found the entertainment about the best we've seen onboard and, whilst still very good, we found things not as good as our ... Read More
We chose this through Diamond Resorts (Timeshare). We have previously cruised with P&O a few times. We found the entertainment about the best we've seen onboard and, whilst still very good, we found things not as good as our experience with P&O. Food good, but not as good as we've had, quality of service/waiting staff again not as good as we've known but it wasn't bad. The pricing for alcohol on this cruise is astronomical but you are offered a package that 'saves you money'. We spent about £700 for 2 adults to have unlimited sodas, wine by the glass and 330ml bottled beer for our 7 day cruise, it would have cost us half this on our other cruises ($9 for a glass of wine explains why!). We couldn't take food/drink on board so we are always forced to use their packages. Don't get me wrong it was a great cruise but it always felt like we had an opportunity to burn money at astronomical levels, something we'd not experienced on other cruises. The excursion to Rome cost the same as a 3 day city break found online easily enough - with pricing like that we chose to stay on board and enjoy some of the benefits of being on board...we'll stroll through Rome later in the year, stay there longer and have a much better experience that being hauled through such a unique place at blistering pace! I know most cruises take the mickey on their excursion prices but the pricing on this cruise we did find pretty OTT. The poor rating was entirely for pricing. Would I consider NCL again? Only if it included their Ultimate Drinks Package, which I gather Brits are now being offered as standard. We want to pay up front for a cruise, not find on board that there are several 'pay more' options to actually get what you'd expected all along. Sorry for not concentrating on the positives, of which there were many, but I felt like I was at Las Vegas on this cruise - I'd never have enough money to fully enjoy it to the max. I prefer something with more 'je ne sais quoi' and to feel a bit special. I suppose and I didn't see it so much on this cruise. The people who appreared to be having the best time were families. Kids appeared to be having a cracking time onboard, leaving the adults plenty of time to do their own thing. Read Less
Sail Date July 2017
Being the first time we had tried a cruise we were delighted with the Epic and the whole experience. Balcony cabin had ample storage space and cannot fault the cleanliness of it and the whole ship. Had previously read about the small ... Read More
Being the first time we had tried a cruise we were delighted with the Epic and the whole experience. Balcony cabin had ample storage space and cannot fault the cleanliness of it and the whole ship. Had previously read about the small beds as they are rounded which was not a problem for us as we are not tall but could see how they would be uncomfortable for anyone who is. Embarkation at Barcelona could have been explained better as we had to just follow other cruisers who had done it all before. Queues for checking in were big and it looked like lots of passengers used it like guest services asking lots of questions, should have been a different area to deal with this. Although the ship offers freedom dining we booked our restaurants and tables well in advance to save having to wait in line. Booking ahead was definitely a plus as we always had a great table with fabulous views so I would advise to try this. Choose the ultimate drinks package and 3 meal speciality dining options which again were great choices and meant we were not looking at a big bills at the end of our cruise. Although dress code was more casual we like other passengers choose to dress up to get the best out of our evenings and felt this made a difference for us. Did notice that there were more choice of on shore excursions on offer onboard which was unfair to those of us who had booked before arriving. Tip we found useful was ordering the continental breakfast on excursion days which saved time having to leave your cabin to eat as you have to leave really early. Entertainment was first class and spent many nigthts in the Cavern club which was always packed which was mostly due to the great group Siglo who were amazing. Pricilla Queen of the Dessert show was fabulous and the magician was also great. Will definitely be cruising with NCL again. Read Less
Sail Date July 2017
We have cruised with Norwegian before and have found they cater to everything we like. The option of the Beverage Package and dining or shore credits, makes it a very good deal. The food in all the restaurants was top rate, and the ... Read More
We have cruised with Norwegian before and have found they cater to everything we like. The option of the Beverage Package and dining or shore credits, makes it a very good deal. The food in all the restaurants was top rate, and the entertainment amazing. We saw each of the shows and they were all fantastic. It's nice that you can book ahead of time. We like the freestyle dining, and the options to share a table with other cruisers helps us make new friends. We had a meal in Le Bistro which was even a step above the other dining options. The rooms are large and well laid out . Staff was top notch and helpful. All the ports were interesting and offered us a great way to see a good cross section of Europe! Guest services had an answer for every question we had. Will cruise Norwegian again for sure! Read Less
Sail Date May 2017
Travel Connections travel agent Nanette Campbell suggested this as our group's next ideal vacation; a bargain for the value received. Most everything was GREAT on this cruise ship. We would like to offer the following for ... Read More
Travel Connections travel agent Nanette Campbell suggested this as our group's next ideal vacation; a bargain for the value received. Most everything was GREAT on this cruise ship. We would like to offer the following for improvement: 1) Due to the pricing we found it a better value to book our excursions thru an outside firm, Viator, and that was a good move. 2) We left the ship everyday to explore the various ports as we had never before been to any of them, but were disappointed at the lack of a variety of things to do on board after dinner in the evening such as interactive games(how about evening bingo)/entertainment in the theatres and the late night entertainers provided (NO HEADLINERS). 3) Our only true negative was this: There was very poor effort made in providing information regarding the tenders at the Cannes port. We had a trip booked with Viator and nearly missed it due to the early tenders being fully booked. No where did our group of 6 cruise veterans see where there was a limit to who could get off the ship and board a tender at a certain time. There were small notes on days 1, 5 and 6 reminding you to reserve a spot on a tender. In the end, we made it as stand-bys, but no one, absolutely no one was showing any interest in our possible dilemma. All this being said we would promote this trip to anyone we know and advise them how to avoid any issues we had. Read Less
Sail Date May 2017
We had been with them before, and always liked NCL because of the way they had different options, you could be smart or casual? on ship, I think they have done it a little wrong this time. They have gone all inclusive since we actually ... Read More
We had been with them before, and always liked NCL because of the way they had different options, you could be smart or casual? on ship, I think they have done it a little wrong this time. They have gone all inclusive since we actually booked our cruise which included a package.I have to say that I think personally they have gone too far away from traditional cruising. Many Cruise customers like to get dressed up smart for a night out, the Manhatten Restaurant was one, a great food stop,? but if you are going to have a dress code stick to it ??? which they didn't. finding a sunbed was not easy on a normal day. but when they all get all off the ship on a visit and you have loads of room. The food on the ship was great no problems there, the all inclusive you have to be careful what is available on this package. I have to say that the general consensus is that we would go for another cruise BUT Ideally found blocked wth tree on lineWE woud use them again if things were different Read Less
Sail Date May 2017
Norwegian Epic Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 4.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.5
Rates 4.0 3.7

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