Sail Date: April 2014
We chose this cruise because it was value for money and it was my wifes birhday and our wedding anniversary in the same week. Every day and night was an adventure.We went on all the shore tours at every port. Each one was perfectly timed ... Read More
We chose this cruise because it was value for money and it was my wifes birhday and our wedding anniversary in the same week. Every day and night was an adventure.We went on all the shore tours at every port. Each one was perfectly timed and organised. The onboard entertainment was top shelf quality. I have reommended this cruise to so many people as an awesme experience. We went to Rome ,Mt Vesuvious, Piza, Barceona, Miorca, The pools were fantasic day and night. Our cabin was one on the port side and had a balcony so every time we docked we could watch the whole procedure.In the cabin we had a double bed and large tv also a sitting area. We met another couple and dined with them each evening in a different restaurant after having our pre coctails. Even though this cruise was such a fantstic experience I dont think I could go on it again because it would spoil the memoroble experience we had Read Less
3 Helpful Votes
Sail Date: August 2016
This was my first cruise for pleasure - had previously been on the PO Oriana and Aurora for business and I have to say I much preferred the Epic. Went on this cruise with my sister. Fantastic ship, on this cruise we had an inside ... Read More
This was my first cruise for pleasure - had previously been on the PO Oriana and Aurora for business and I have to say I much preferred the Epic. Went on this cruise with my sister. Fantastic ship, on this cruise we had an inside cabin, it wasn't small but decor made it seem bit dull but we didn't spend to much time in the cabin. Loved the "casual cruising" style - no fixed dining room, set table or times for eating - eat where and when you pleased. We pre purchased 3 speciality meal deal and the choice of restaurants is fantastic we chose - Cagney's Steakhouse, the Teppanyaki and the French Bistro - on these nights we chose to get dressed for dinner and the food was second to none. In saying that the other restaurants on board were great with the Chinese restaurant being another of our favourites. We also had unlimited use of the Spa and this helped make our holiday was so relaxing. We also had the ultimate drinks package included in our holiday so had cocktails every night - wouldn't go on these cruises without this. The entertainment on this line is second to none we saw Priscilla Queen of the desert and dance show Burn the floor. We enjoyed the cruise so much we have booked again to go again June 2017 and have booked a cabin with a balcony this time. We didn't go on any of the excursions as we wanted the experience of the ship - plus we have already visited all the ports the ship visited. Would recommend this cruise line and especially the ship the Epic to everyone. Read Less
4 Helpful Votes
Sail Date: September 2016
Such a big ship......state rooms were really comfortable only thing being toilet had a glass door with a pattern in which was a bit embarrassing when a steward knocked at the door to inform you of something and one of you was in there.... ... Read More
Such a big ship......state rooms were really comfortable only thing being toilet had a glass door with a pattern in which was a bit embarrassing when a steward knocked at the door to inform you of something and one of you was in there.... The food and restaurants were fantastic. and as for the nightly entertainment it was superb - we had the Motown men......a magician who was excellent. A meal with something like Cirque du Soleil performing... a west end show - Priscilla queen of the Deserts and a dance troupe.....totally excellent. Embarkation and disembarkation went really smoothly and cases were waiting a the correct time. The staff were excellent - they all work so hard they are amazing.... Even if you did not want to get off the ship - there was so much to do on board every day. An amazing cruise experience which we cannot wait to do again... Read Less
11 Helpful Votes
Sail Date: September 2016
I love Norwegian Cruise line as their staff are so happy, friendly and helpful.The Epic is a large ship with so much to do to please all tastes. There are lots of dining options, bars,and numerous entertainment locations. Their shows are ... Read More
I love Norwegian Cruise line as their staff are so happy, friendly and helpful.The Epic is a large ship with so much to do to please all tastes. There are lots of dining options, bars,and numerous entertainment locations. Their shows are 1st class and the guest entertainment is very good and varied. I like the layout of the cabins on the Epic as there is so much storage space. Beds are extremely comfortable and having tea/coffee facilities in the cabin is a bonus. The standard and choice of food in the buffet is excellent and the meals in the two main dining rooms, Taste and Manhattan are well prepared, and presented. Embarkation/disembarkation flows smoothly and we prefer to walk off with our luggage at the end of the cruise. The system of being able to book shows and restaurants prior to the cruise is a great idea and saves time and queuing once on the ship. Additionally there are screens placed around the ship where you can book shows and dining options as well as from your state room. The dress code allows flexibility and the smart casual option is very popular. We tendered in to Cannes which was well organised without hassle and queues. I have now sailed with NCL on 4 occasions and am ready to book the next one! Read Less
4 Helpful Votes
Sail Date: September 2016
Why Norwegian Epic - we chose the Norwegian Epic, as we found a package deal on it with one of the travel agents in Dublin. Both of us have been curious about cruise holidays in recent years, so figured this was a good way time to give it ... Read More
Why Norwegian Epic - we chose the Norwegian Epic, as we found a package deal on it with one of the travel agents in Dublin. Both of us have been curious about cruise holidays in recent years, so figured this was a good way time to give it a go! Check in and embarkation - very quick, dealing with courteous helpful staff along the way - very welcoming! We checked in our main luggage on arrival at the ship and just kept our hand luggage with us - keeping a pair of shorts and tshirt and swim wear had we felt like hitting the pool, was handy in the end as others had previously advised - our main luggage was at our room later that afternoon, not as late as we thought it would have been - good organisation on Norwegian's part! After emabarkation - we were able to use the pool area and bar and Courtyard/Garden Café buffet area as soon as we embarked on the ship. We grabbed lunch and a drink and chilled out in the Barcelona sun. The Daily paperwork which we were given on embarkation stated that the cabins are usually ready by about 1.30pm - we went with this time and decided to go check out our cabin (9246). Cabin (9246) - ready at 1.30pm (as we had read on the Daily) and our luggage was sitting outside the door awaiting us. We had selected an inside cabin as we felt we would not be in the room too often to gain full benefit from a balcony room or a cabin window. This was fine for the most part in the end - the only negative I found to the inside cabins was the lighting for applying make up etc. The darkness of the cabin in the mornings allowed for sleep in's where they were required (we're more the relaxing holiday type than the up early for sightseeing each day type). I survived though and don't think I scared too many away with my makeup in the end!!! :) The room size was fine with room under the bed to store empty suitcases once I had unpacked things into the considerably spacious storage in the room. The toilet was in a cubicle to the left as we walked in and there was a very spacious shower cubicle to the right - the shower I must say was great, brilliant power in it. There is a red curtain separating the entry door/toilet cubicle/shower cubicle area from the rest of the room which contains the wardrobe, other storage, sink, mirrors and bed. The bed consisted of two single beds pushed together but has to have been the most comfortable bed I've ever slept in on holiday! The room was always kept very clean and tidy by our cabin steward, Eva - not sure the same could be said for myself and my boyfriend!!! Food - we found the food in all areas good. I particularly loved the selection and quality of food in the Garden Café. My boyfriend was excited to try some of the deserts on offer here but wasn't that impressed by many of them in the end. I loved the whipped chocolate ice cream available in numerous parts of the Garden Café / Courtyard (outdoor area). We also tried other food areas as follows: Manhattan Dining Room - this was a nice setting, nice menu, however I think they try to go a little over the top. My pasta was a little on the lukewarm side and I wasn't overly impressed by the fish starter I got either. My boyfriend wasn't raving about the food afterwards either. However, we did enjoy the setting and the band playing in the background, and the service was pretty good. Taste Dining Room - the menu and setting here is quite like the Manhattan Dining Room. Again, we were not overly impressed but would still return for one night if we were on the ship again. The service here was a little on the slower side but they did seem very busy that night. And the waitress couldn't have apologised more for any delay. Spiegel Tent (for the Cirque Dreams show) - the three course meal we had here was lovely. The starter of bruschetta was nice, the steak was cooked perfectly and the selection of mini deserts was lovely also. Shangai Chinese - I loved this, almost moreso for the atmosphere in it. The food is good, although my boyfriend wasn't as fussed. Service is ok, not as friendly as some other parts but nothing to complain about either. This, I believe was a speciality restaurant in the past, but due to its popularity, is now complimentary. O'Sheehans - the food her was good. We ate here on two occasions, getting nachos, hot dogs, fish/chips. Nothing amazing, but perfectly edible. As this was 24/7, one of the nights my boyfriend stayed up later than myself, he decided to drop in and order a burger before finishing up for bed. The waiter took his order and came back with his pint of beer. A few minutes later, my boyfriend decided to go to the bathroom - when he returned his beer was gone and two women were sitting at his table. There was no sign of his burger. He spoke to the manager on duty about this who offered to put in a new order for a burger and get him another pint of beer but at this stage, he decided it was just bed time. Entertainment - we checked out the following: Cirque Dreams - this was amazing and combined with the three course meal included in the price, it is definitely worth the extra money! I am so glad we did this - it was probably the highlight of my week. The acrobats and acts have some skills and talent! Priscilla Queen of the Desert show - this was very disappointing. I had heard from friends at home that this was in Dublin before and was worth seeing - I am just glad we had not paid extra for this one! Epic Beatles - had heard lots about these and we managed to see them in the Cavern Bar towards the end of our week on the ship. They were very good but I think I had built my expectations a little too high. If you're keen on going to see these, be sure to be there to avail of a good seat at least an hour before they're due to play - this tiny little bar gets very busy! Spice H2O party nights - we went to the White Night party here, as well as the Fabba and Latin night - each of these were very good. This bar is at the back of the ship and you are at sea while they are on so best to bring a cardigan/little jacket. There also tends to be a bit of a toilet/pipes like smell at times there but it bothered my boyfriend more than me! Duelling Pianos act in Headliners - we only caught these on our very last night on the ship and were sorry we had to cut our night short there due to an early rise the next day to disembark. Benji in particular in this act is brilliant and very entertaining - definitely check this out! They can literally sing any song requested of them! Other musicians in bars inside - Shakers Martini Bar seemed to have good musicians playing at it and there was a guy playing guitar at Maltings Whiskey and Beer Bar that was good too. Overall service - we found that there weren't really many staff in particular that really stood out to us bar one in particular. Gede at the Cascades bar made the biggest impression on us, and just because of his polite, quiet but friendly manner. Whent the bar was quieter, he made more of an effort to come back to our side and chat to us - he knew when to leave us to ourselves and knew when to chat to us about our day, etc. We got on great with him and miss the chats! Disembarkation - this was super quick and very well organised also. Only negative point here is, we just did not want to leave the ship!!!! Read Less
5 Helpful Votes
Sail Date: September 2016
Review of NCL Epic 25th September from Barcelona Early morning flight from Manchester to Barcelona and took the NCL transfer to the ship. Check in was very smooth and efficient and we were on the ship by 12 Noon. Headed straight to the ... Read More
Review of NCL Epic 25th September from Barcelona Early morning flight from Manchester to Barcelona and took the NCL transfer to the ship. Check in was very smooth and efficient and we were on the ship by 12 Noon. Headed straight to the Garden café on deck 15 which was very busy but not too much of a problem. After a leisurely lunch, we then w ent to find our B6 cabin, 11075 which was a large balcony. We were fully aware of the non-bathroom set up which personally was not a problem, but my Wife was less than impressed. She suggested that the designer should be sacked and that is probably why the Epic has no Sister ship. The balcony had 2 loungers, 2 chairs and 2 small tables which was fine. Went to explore the ship and remembered that the blue carpets were Starboard and the orange were Port. Same colours also on the lift buttons. With the ship full, it was obviously very busy, but never felt there was any problem. Dining Of the 7 nights we went to the Garden café buffet on 4 nights , twice to Taste and the last night to Manhattan. The buffet was good with plenty of choice and obviously if you liked a dish you could then go for seconds. We always looked for a suitable table first and one of us would sit whilst the other went for their food. The menus in the Taste and Manhattan are the same and very nice food with no need to pay for any supplements. There is always the standard steak and chips if nothing else takes your fancy. Excellent service from very attentive staff and well organised restaurants. We went every day to the Garden café for breakfast which was slightly tricky to find a table. Part of the problem is that 2 people would sit on a table designed for 6 or 8, and a lot of wasted space, as we prefer not to dine with strangers. Be prepare to wait for around 15-20 minutes if you wanted a freshly cooked omelette as this station was very popular, although you could walk round the back and find another station. Also went to outdoor area for lunches close to the Waves bar for a welcome beer. Ports Tuesday morning, we alighted and walked into Naples. A very busy city and trying to cross the roads was a real problem as the Italians simply do not stop even on designated crossings. Went for a coffee and trooped up via Toledo but not really much different than walking around your own town and not really much to see. After less than 2 hours, we were back on the ship and relaxed on the balcony. Wednesday morning docked at 6.00am in Civitavecchia on pier 12 Bis (N) and I was first off the ship and decided to walk all the way to the railway station and was on the train at 6.45am which was in the station. There was no sign of any shuttle at that time in the morning. My Wife decided not to bother with Rome, so I went alone. Off the train at Roma Ostiense and took the subway to Piramade for the 2 stops to the Colosseum. I had pre-booked my ticket and was there when the gates opened at 8.30am and straight inside. Took a few photographs and then headed for the Trevi fountain which were being cleaned and the fountains were not working. Walked then to Spanish steps and then to the Pantheon which was lovely inside. Quick walk to Piazza Navona and then headed across the river to Castel Sant 'Angelo and climbed to the top for a few more pics. Proceeded up the main street to the Vatican which was busy to say the least as it had been the weekly audience with the Pope. Past the security check but never made it into St Peters Square as at 11.15am, everybody was leaving and the police were blocking entry until 1.00pm. Headed to the station at Roma S. Pietro and back on the train at 12 Noon to Civitavecchia. No shuttle bus around at the station and so walked it all the way back to the ship. Thursday morning paid 5 Euros on the pier for a shuttle into Livorno to pick up a pre-booked coach by Tuscany Bus to Pisa which left at 10.00am. 2 hours in Pisa was long enough to see the Tower, Cathedral and the Baptistery. Bit of a trek from the car park to Miracle Square, going through a housing estate, over the railway line and trying to avoid all the African sellers of watches, sunglasses, etc. Friday took the 10.05am tender to Cannes which we had booked on the TV screen in the cabin. Had a lovely coffee in a harbour restaurant and decided to walk to the old town. Followed a sign which took us climbing a steep hill which ended up at a church and never really saw Le Suquet  . Headed back into the harbour and trooped along La Croisette looking at the very expensive shops before returning to the ship for lunch. Final day was Marseilles which saw rain for the first time. Found the green line when getting off the ship, went past the Seaman’s club and boarded the port free shuttle bus into Marseilles. NCL will charge you $15 for their shuttle. However, the rain was pretty bad so headed straight back to the ship. Entertainment Priscilla Queen of the desert was excellent. Found it interesting that they warned families that it was not suitable for children because of the course language and sexual innuendos, but nobody moved. Listened to Siglo in The Cavern who were a good rock band. Most evenings, sat around the Shakers cocktail bar and had a few Black Russians and Pina Coladas and listened to various piano players/singers. We had the UBP which was good to try various cocktails and not worry about the cost. Tried the Bliss lounge one evening which was karaoke night which was not our favourite and the atmosphere was flat. Overall A very relaxing cruise with good service from Orlando, our cabin steward. One comment about the general waiting staff around the Garden Café was that they did not appear to be enjoying their job, never smiling or trying to make conversation. The staff however in the MDR's were very friendly and helpful. Having previously sailed on the Pearl and the Jade, I would probably prefer these two Jewel class ships over the Epic. Read Less
6 Helpful Votes
Sail Date: September 2016
We cruised on the Epic departing from Rome on Wednesday September 28th for 7 days of Epic FUN. After spending three days in Rome exploring the city we were ready for a little R & R on the ship. We arrived at the port at approximately ... Read More
We cruised on the Epic departing from Rome on Wednesday September 28th for 7 days of Epic FUN. After spending three days in Rome exploring the city we were ready for a little R & R on the ship. We arrived at the port at approximately 1:00pm and were met by David our concierge from the Haven. We were quickly checked in and made our way up to the Haven with an escort. After suggesting we grab a lunch in the Epic Lounge we were given a tour of Haven and the Posh Club and shown to our 2 bedroom family suite. The suite was huge and more than enough room for my wife and myself. We were offered this suite after contacting NCL up sale line and jumped at the opportunity. If you do get the chance to upgrade to the Haven do it, you won't regret it. From our cabin steward Jay to our butler Ahmad to the gentleman at the concierge desk and the servers in the Epic lounge we were treated like GOLD the whole week. Our favourite part of the Haven was the bar just outside the Epic Lounge and our favourite crew member was Diego the bartender. After meeting Diego the first night when my wife was not feeling well he always remembered my name and drink and had one ready for me when ever we went for drinks. Diego was a lot of fun and always stressed "happy thoughts" through out our trip, we can't say enough about him and NCL should be proud of this great employee. He is one of the reasons were already at looking a booking another cruise on the Epic. On days we stayed on the ship we enjoyed our time in the Posh Club, our bartender Nash and his crew were excellent and made speciality drinks for my wife and always made sure I had a nice cold Coors Light. We had pre-booked Priscilla Queen of the Desert and the Cirque Dreams show and were thrilled with both. I suggest also checking out the back up band in the Cavern Club, sorry I forget their name but they were excellent and played all types of music. The casino was a lot of fun and we ended up $400.00 ahead by the end of the trip. This was the first vacation that both my wife and I could have easily stayed a few extra days if we could have. We met lots of nice people from Canada, UK and the US and everyone seemed like they were having a great time. I can not find a fault with the ship, our suite or the crew and we are hoping this will be the first of many cruises with NCL and the EPIC. Read Less
3 Helpful Votes
Sail Date: September 2016
I had good experience with 2 NCL ships before, smaller esp the SUN that's why I chose Epic. I was the group coordinator for a class reunion and I had 48 people in the group and majority of us were disappointed since we had a very good ... Read More
I had good experience with 2 NCL ships before, smaller esp the SUN that's why I chose Epic. I was the group coordinator for a class reunion and I had 48 people in the group and majority of us were disappointed since we had a very good experience with Oasis of the Seas with RC in our previous reunion in 2013. The group adviser assigned to me is too hard to reach and is always in a rush when he responds to you. The ship was so big and crowded, there is no room to relax and unwind like the Royal Carribean big ships. They filled up an entire 6th floor with casino and the lobby and reception area wasn't impressive at all. The staff at the reception desk were not friendly at all, majority have attitude problems, I think they need to be retrained about customer service. I had a balcony room which was so crowded, can't hardly move in between the beds and the so called cabinets/drawers. You cannot even arrange clothing neatly in those drawers. I don't like the glass showers and glass toilet. The sofa took over half of the room space. Main dining area service was horrible for the 1st night, it got better the next night after I complained to the group coordinator in the ship. They cannot even make a special arrangement for a big group, either you go very early or late dining which is 930 pm....talking about being hungry, food wasn't good plus the horrible service. I see empty tables that's why I cannot understand why they cannot sit us a little earlier than 930 pm. We finally got 800 pm dining after I pleaded with the chief maitre d, I should have gone to him right away. Some of my group wasn't happy with their specialty dining as well. Some of the buffet nights were good, Mediterranian, Spanish and seafood nights, we skipped the main dining areas those nights. We requested a Filipino breakfast since we have a group of Filipina nurses but it wasn't granted. We had a very good breakfast and dinner in Oasis of the Seas....they made us feel very special, thanks to the Filipino chefs. Entertainment was good, dance crews were all very friendly...we really had a lot of fun dancing. Embarkation was smooth, luggage came right away but disembarkation was a horrible experience for me. I didn't book my ride back to the airport with NCL and i have to leave early....I was told that I have to carry my own luggage if I wanna leave early...again service desk people needs retraining. They never offered any help at all. I will never recommend this ship at all. I never saw the captain and the cruise director at all....are they unfriendly people too like the majority of the crews. A lot of lazy crews esp in the dining and buffet ares. I hope that they improve their service if they want more satisfied customers. Read Less
1 Helpful Vote
Sail Date: September 2016
We absolutely loved cruising on the Epic. It was a family cruise so myself, husband and 4 year old daughter and also my parents. We had balcony cabin 14109 and my parents had balcony cabin 14073. The layout of the cabins is admittedly a ... Read More
We absolutely loved cruising on the Epic. It was a family cruise so myself, husband and 4 year old daughter and also my parents. We had balcony cabin 14109 and my parents had balcony cabin 14073. The layout of the cabins is admittedly a little different having the shower and toilet separate, but in no way was an issue for us. The storage in the cabin is plentiful and the balcony itself was lovely to sit out on of an evening and watch the shore disappear in the distance. The beds were comfortable and our daughter slept well on the sofa bed. The room stewards were wonderful and my daughter was delighted with the towel animals daily. We took with us adapter plugs and an extension also as we already knew the sockets were limited, the hairdryer is also not brilliant. The ship itself is large and has plenty to do. We spent time in the swimming pools, which are heated. The Mandara Spa is beautiful and well worth the money for the pass. The food in all areas was excellent and the choice just great. Our daughter spent the majority of her days in the kids club which she absolutely loved, it was a task to get her out of there most days and she still talks about the staff she met there. The entertainment was spectacular, we watched Priscilla twice, I cannot agree with anyone who has stated that it is unsuitable, in this day and age I think that is a ridiculous comment. My daughter watched it very happily and was delighted by it all. The only thing I didn't like in the theater was that they asked us not to sit in the first 3 rows because of my daughter, if we had sat further back she wouldn't have been able to see anything so regardless we sat in the front row. Burn the Floor was also amazing. The service from all the staff was excellent, the only staff that I did not like were the sales people trying to get you to pay your next cruise deposit. We did actually pay a deposit (and are booked on a transatlantic cruise this Nov) but the lady almost attempted to force us into paying more, I cannot stand this kind of pushiness. Overall it was a wonderful family cruise and we are cruising the Epic again in November 2017 and I highly doubt it will be the last time either. Read Less
8 Helpful Votes
Sail Date: October 2016
This was our 19th cruise and 3rd on NCL. This was the first one on NCL in Europe, however, and on the newly refurbished EPIC. We like freestyle cruising, with open dining, and lots of options to eat. This ship was very well laid ... Read More
This was our 19th cruise and 3rd on NCL. This was the first one on NCL in Europe, however, and on the newly refurbished EPIC. We like freestyle cruising, with open dining, and lots of options to eat. This ship was very well laid out and the food was very good. We did hear some horror stories from other passengers but we did not have any issues. One thing however is the staff on board, as nice as they were, did have many issues with their mgmt and the moral was not good. It did not impact our overall likeness of cruise, however. We just felt for them, as they had to deal with a lot. The Entertainment was also a large variety and overall very good. The one thing everyone will need to understand before getting onboard an NCL now is since they purchased Oceania and Regent, they are trying to bring their line to be much more "upscale" and more like a Celebrity or high end line. The drinks were the most we have "ever" spent on a cruise, and the drink package was just outrageous. It had to be at least twice what any of the comparable ships are doing so that was a bit of a disappointment. Did not bother us, as we just did not drink on board much. The ports out of Barcelona were great, as we have been to them several times before but love going back. Be aware that when cruising to European cities on NCL, they will charge an additional 10% VAT to everything on board. The drinks had a 28% tax on every drink for instance. They were not allowing to bring on your own wine, or water. Just an FYI. Read Less
11 Helpful Votes
Sail Date: October 2016
Just back from our third cruise, but only now signing up to cruise critic so this is our first review. My wife and I have just returned from a 7 day Mediterranean Cruise on board Norwegian Epic. We are a young married couple in our early ... Read More
Just back from our third cruise, but only now signing up to cruise critic so this is our first review. My wife and I have just returned from a 7 day Mediterranean Cruise on board Norwegian Epic. We are a young married couple in our early 30's. We made our own way to Barcelona. The Aerobus from El Prat Airport will take you to Playa Cataluyna costs €10 weekly return, From Playa Cataluyna we took a casual 10 minute walk down La Rambla. At the end of La Rambla there is a shuttle bus that will take you to the terminal for €3 - we priced a taxi and estimated cost was €40 each way The shuttle bus ride was approx 7-8 minutes to the terminal. Our luggage was tagged up pretty quickly and taken away as we entered into the main terminal. The check in process was very quick and smooth. We boarded the Epic at approx 2pm where we ate lunch at The Garden Cafe. The selection was plentiful. Pizza, hotdogs, burgers, fries, chicken, salads, sweets, the list is really endless. We stayed in a balcony room on the 10th deck. The room was initially, disappointingly small. we got used to it over the week and we had read reviews about the rooms previously but it was disappointing. There is no traditional bathroom, its a cubicle - the wash basin is in the main body of the bedroom. A cubicle shower is also seperate. The shower and toilet can be concealed from the main body of the bedroom by a curtain - we found this not relevant for us seeing that we are married but we thought it may be awkward if your sharing with a parent or friend. The bed itself was two singles pushed together, the mattresses were soft. There was additional pillows and quilts if required stored in the rear of the pull out couch. The couch I'd imagine could also be used as a pull out bed. There is sufficient storage for your belongings. The TV has a number of channels including a sports channel where I was able to watch a game. BBC news is also on the TV along with the other usually typical cruise information channels. Our balcony was pretty big. The cabin itself was very clean. There is shower gel and shampoo supplied. Regarding the ship: Large and very spacious, lots of nooks and crannies - plenty to see and do. Overall a very clean and well maintained ship. 17 decks but the top deck is for the Haven cruisers. The ship appears to have everything, tennis courts, soccer, rock climbing walls, slides, we were of the opinion that it was a great ship for kids. Also there is an entourage club for kids/teenagers that have their own activities. The restaurants that we ate in were top notch, except for Cagney's Steakhouse, we were just very disappointed with the standard of food in there. Top Recommendations would be Teppinyaki and Moderno. Shanghai's is a pretty good Chinese too but there is typically a 30 minute wait due to its popularity. The entertainment, for us, was the best part of the week. Burn the Floor was jaw dropping amazing, Priscilla Queen of the Desert was belly achingly funny...The Epic Beatles, Men of Mowtown, Spanish Rumba Kings, Dueling Pianos at Howl at the moon were all nothing short of outstanding. I could go on and on for another hour complementing the staff, the ship, the entertainment etc etc but I still could probably not do it justice. US Dollars is the currency on board, bottled water or specialty coffees are not included in the Ultimate Drinks Package and these have to be paid separately. The swimming pools are very small and are easily overcrowded. The nightclub was pretty cool, good DJ and the bar remained open until 3am. O'Sheehan;s Irish bar is 24hrs but don't serve alcohol after the club :) . Gratuities can be removed on board if you bring it to Guest Receptions attention in the first day or so, so if you prefer to tip employees yourself then there is no requirement to pre pay gratuities. First and most certainly not last cruise on NCL. Enjoy your time if you get on board. Norwegian Epic, Mediterranean, October 2016 MSC Musica, U.A.E / Oman, February 2016 Celebrity Solstice, Australia / New Zealand, November 2014 Read Less
17 Helpful Votes
Sail Date: October 2016
Here is our review for our recently completed west med cruise on The Epic. We are a uk couple, nearly 70, and have cruised twice before. Once 14 days in the Caribean with Thompson and once on NCL Spirit out of Barcelona to North ... Read More
Here is our review for our recently completed west med cruise on The Epic. We are a uk couple, nearly 70, and have cruised twice before. Once 14 days in the Caribean with Thompson and once on NCL Spirit out of Barcelona to North Africa, Madeira, the Canaries, and Malaga. We enjoyed those two and decided to book The Epic. We booked in January with a company called flights and packages. The whole thing, with flights from Birmingham, two nights in Rome, three sets of transfers, inside cabin and the UBP thrown in, came to about £2K . I thought that was a good deal. After booking I started reading the reviews on cruise critic and was a little worried as many were bad. I even thought about cancelling. I’m so glad we didn’t as we had a great holiday. We flew to Rome where we had two nights in a decent hotel. If you want to read about our time in Rome go to TA Rome forum and see the post “We came to Rome Oct 2016”, by Trickster. We were taxied to Civitechia and arrived about 12 noon. Embarkation was simple and we were soon on deck 15 sipping our first cocktails and having a snack from the buffet. The tanoy told us our cabin was ready and we went down to deck 11, midships. We were pleased with the cabin. The toilet/shower arrangement was no problem to us. Later in the cruise we looked at the outside cabin opposite and decided we would pay extra for that next time. The bed was very comfortable. We only ate at the complimentary restaurants (apart from when we went to the spiegle tent). The standard of food and service was first class. We had pre booked the first three nights meals but on the other nights we never had to wait and we seated very quickly. I’m a musician and music lover and was mightly impressed by the entertainment programme. Priscilla, Burn The floor, and the Circus were outstanding. If you go to the circus, I recommend you pay the premium rate and sit downstairs. We were right against the action, and I was one of the ones who were recruited to help out. The skill of those performers was incredible. The meal in the tent was the least good of them all, but was still fine. There was no sign of crowding in the buffet at any time of day. Some mornings we had breakfast in Taste and sat by the window. On our last night we fronted up to Manhatten, asked for a table by the dance floor, which we were given, and watched 8 dancers from Burn the Floor carry out an exciting display. The daily news letter enabled us to plan our evenings and take in the other shows. The gypsy kings, men of motown, supreemes, we all saw in Headliners and they were great. Guitarist Alex and pianist/singer Juan entertained us in Maltings and Shakers. Most nights saw us in The Cavern. The Epic Beatles were so authentic it was uncanny. (OK... John was too tall and Paul was right handed). Aged 15, I saw the real Beatles when they played Birmingham Hipperdrome, and these guys brought the memories flooding back. Siglo, the four piece group from the Phillipines, were great. They could play anything from sixties pop to heavy rock. Randy, the lead guitarist.... what can I say! We also saw Christian, the magician. He tried hard but it wasn’t for us. We didn’t take any shore excursions. The NCL prices were criminal IMHO. For example, to go to Florence and Pisa on a ten hour trip cost almost £300 each. For a little more than that we could fly from Birmingham airport and have a three day city break. Instead we stayed in the ports and did our own thing. You can read how this panned out by going to the TA travel forums for Livorno etc etc and reading the post “we came to......” by Trickster. Suffice to say we enjoyed all the stops. The ship was very well maintained and easy to get around. Some have complained that the lifts were “packed”. Not so, never had a problem. The sun deck was great, with a smoking area for my OH. Plenty of sun loungers available. We never used the pools, but they seemed to cope ok. We were happy to pay the daily service charge. The crew worked very hard. So summing up we had a great time and would gladly cruise with NCL again. I hope this review can reassure potential cruisers who may have been put off by the bad reviews, some which, IMHO, are downright scandalous. Read Less
4 Helpful Votes
Sail Date: October 2016
The standard of accommodation was excellent as was the food and service from the staff. The only thing to be cautious about is that there is an obligatory 18% service charge on every service at the spa. This is not necessarily apparent and ... Read More
The standard of accommodation was excellent as was the food and service from the staff. The only thing to be cautious about is that there is an obligatory 18% service charge on every service at the spa. This is not necessarily apparent and was never pointed out to me prior to any treatment. On a treatment such as a massage costing $195 the extra $35.10 is a considerable increase to the cost and considering I was encouraged to take treatments amounting to $390.70, which fortunately I declined I would have paid a further $70.32. This to me is not acceptable. beware also of the hard sell, which can spoil the enjoyment. I was constantly pressurised to purchase extra products which detracted from my enjoyment of the experience. Lighting in the staterooms could have been a little better. There was a good choice of entertainment and dining to suit most tastes and an exceptionally talented band called Siglo playing regularly in The Cavern. Read Less
2 Helpful Votes
Sail Date: October 2016
We chose NCL Epic because of the freestyle way of cruising. This gave us the freedom to do as we liked when we liked and dressing casual while doing it. We found the ship to be very big, with plenty of restaurant's and bars. We had ... Read More
We chose NCL Epic because of the freestyle way of cruising. This gave us the freedom to do as we liked when we liked and dressing casual while doing it. We found the ship to be very big, with plenty of restaurant's and bars. We had the Ultimate Drinks Package thrown in on the price which saved us quite a lot. We spoke to another couple who didn't have the UDP and their on-board account was over $2000 with still half the cruise to do. Our cabin 10196 was more than adequate for our needs and the bed was so comfortable. Having the balcony added to the enjoyable experience as we got up early on a couple of morning's as we came into port. The food was amazing, we did 2 speciality dining at tepanyaki and modern again couldn't complain about the food or the service. We got off at every port apart from Cannes because the sea was to rough to run the tender boats. All in all a great holiday and we will definitely be going with NCL again. Read Less
6 Helpful Votes
Sail Date: October 2016
Have been on many cruises but this is my first review on Cruise Critic. Chose the Epic as there would be plenty to do on board if the weather was not that good. For this reason it turned out to be a good choice. The highlight for us ... Read More
Have been on many cruises but this is my first review on Cruise Critic. Chose the Epic as there would be plenty to do on board if the weather was not that good. For this reason it turned out to be a good choice. The highlight for us was the entertainment on board. We say Burn the Floor twice, and in the words of Julia Roberts in Pretty Woman, 'it was so good I nearly peed my pants'!! We also saw Priscilla Queen of the Desert and the Beatles tribute band as headline shows both were excellent. We also went to the Cirque dinner show, premium seats which was great to be so close to the action. The meal was ok not great for Cirque. Food on board was generally good to excellent. We ate in a different restaurant every night apart from a couple of minor issues. There was an excellent selection of well cooked food in the buffet for breakfast and lunch and we always managed to find a seat within in a minute even at the busiest times. Bearing in mind the number of people on board we were especially impressed with the service in this area. We had a drinks and dining package (3 speciality restaurants at no additional cost) as part of our cruise fare and spent hardly any money on board otherwise. Had we not had the drinks package included drinks were expensive especially as all drinks had 18% service and 10% tax added. The price we paid was therefore great value for money. Note drinks package does not include bottled water and you are not allowed to take any on board with you any has to be thrown away so don't bother to try it. Things like this are a bit annoying and water on board if you wanted bottled was expensive but you could always get a glass of ordinary water from machines in the buffet or out on deck etc for no cost that could be taken back to the room. The Cannes day we should have tendered ashore, 14 foot waves meant it was not safe and at lunchtime the captain had to abandon the port of call as although the weather was improving it still was not safe to use the tenders. Within 15 minutes of announcing the delay there was a full list of entertainment laid on including two headline shows in the afternoon. Very impressive. In generat most of the service we had was great, we had most of our drinks in the Maltings and Waves bars and the staff there were brilliant, they had our drinks lined up for us without having to ask. We didn't do any of the organised shore excursions, we organised a couple of our own with other companies in Naples and Civitavecchia prior to sailing and then organised Pisa from Livorno from the shuttle girls that were selling the tickets and did our own thing in Marseille. The weather for the week was very mixed, good days and bad. Read Less
4 Helpful Votes
Sail Date: October 2016
Priscilla Queen of the Desert and Burn the Floor in the Epic Theatre are amazing. Cique Dreams and Dinner in the Speigal Tent is not to be missed! Howl at the Moon in Headliners is fun and Christian Miro, comedic magician in Epic Theatre ... Read More
Priscilla Queen of the Desert and Burn the Floor in the Epic Theatre are amazing. Cique Dreams and Dinner in the Speigal Tent is not to be missed! Howl at the Moon in Headliners is fun and Christian Miro, comedic magician in Epic Theatre is fun for kids. The Epic Beatles, Soul Satisfaction or Men of Motown in the Epic Theatre are pretty great shows too, so there is always something to do entertainment wise on the ship. I went on the ship for the entertainment and ports and the Mediterranean was a great choice. Not sure I would do the Caribbean but maybe in the future. Honestly, being a theatre technician myself, for such a small main theatre stage on the Epic, the shows are fantastic and make the venue feel bigger than they are. Being so close is awesome, as it's easy for the entertainers to interact with the audience. Read Less
2 Helpful Votes
Sail Date: October 2016
I went on this cruise just to get away from the cold weather in Sweden. Almost everything was great on our cruise. We were not so lucky with the weather, so we could not stay outdoors to much. So the great SPA came in handy with it´s ... Read More
I went on this cruise just to get away from the cold weather in Sweden. Almost everything was great on our cruise. We were not so lucky with the weather, so we could not stay outdoors to much. So the great SPA came in handy with it´s indoor pools. I enjoyed the Broadway style shows, especially "Precilla" queen of the desert. Burn the floor was OK and the Circus was very good. What I DID NOT LIKE, was the pricing of drinks on board. A glass of house white wine Usd12, so to get the most out of it it was better to buy a Long Island Ice Tea at Usd 15, Pricing on water and drinks was just to much. I tried to get a price list from Norwegian, prior to booking my cruise. But they could not supply one. Next time i go on a cruise i will definitely check the drinking price list, or buy a drink package. On top of the cruise price i paid an extra Usd 450 for drinks for 1 week Read Less
2 Helpful Votes
Sail Date: October 2016
Its my 75th Birthday so we decided to fly to Barcelona and take the western Mediterranean cruise and back to back to port Canaveral. We had the Haven which was so nice but of all the ridiculousness's in the world the placement of ... Read More
Its my 75th Birthday so we decided to fly to Barcelona and take the western Mediterranean cruise and back to back to port Canaveral. We had the Haven which was so nice but of all the ridiculousness's in the world the placement of the haven split between floors and ends of the ship created a lot of running around.we thought the haven meant all those suites are in the same area, but they are not. it seems really dumb to have to leave your room on 14, go to 15, cross from the back of the ship to the front, get on another elevator go to 16 and then you are in the Haven office and restaurant and spa. The regular Spa, is on the 14th floor and we were told by spa personnel, we did not have access, yet we had the key cards that said spa suite. We lost 4 days of spa time because they were not informed of the split. After speaking to David Contreras we were then issued entrance to the spa. New help / Or just not informed I don't know but I wished I had let David know this earlier. I do not like to be billed for Gratuities. Not everyone meets up to the above and beyond service and deserves it. Some should pay me, like the witch hostess in La Cucina. I want to have the pleasure of handing out the tip to those that have helped me and been of excellent service. After all those in the back ground might be doing a great job but they should be paid by the ship, I'm not the employer. I think this is insulting the guests. This ship is poorly laid out. difficult to navigate and hard to get a sense of where you are. Once we started on the transatlantic portion of this trip we were getting better oriented with it but if it wasn't for wanting to get home by ship and not air we would have never chosen the Epic. We love the getaway and the Breakaway and the Spirit. We did book the Haven leaving Copenhagen for next year. Now all I have to do is find a ship that will go to Europe and we will cruise Norway and or the Baltics . Read Less
2 Helpful Votes
Sail Date: October 2016
 Such smooth sailing you could have taken a canoe across.  If I never see the epic again or ncl again for that matter it will be soon enough. Out of my  69 cruises the epic is the one ship I am most anxious to get off.  It appears ... Read More
 Such smooth sailing you could have taken a canoe across.  If I never see the epic again or ncl again for that matter it will be soon enough. Out of my  69 cruises the epic is the one ship I am most anxious to get off.  It appears over crowded With over 4000 passageners.   No forward facing lounge. Few windows, lots of interior spaces.  On the positive side, the shows were exceptionally good and the food is better.  Our mini suite cabin is attractive with a nice size balcony. Not fond of separate bath,toilet, and sink in room. Beds wouldn't separate and were short.  Our cabin is delightfully quite.  One almost whole floor of casino.  We have a trainee for a room stewards and he is really a novice who is hard to find.  Strange group of passengers, Many frumpy European middle class retired. No where the class of a holland America or celebrity cruise nor the fun of a carnival.  Cheap! Everyone seems to talk about how cheap the cabin.  Drinks are expensive. It seems as though you are nickled and dined to death.  Room service cost $7.95.  Read Less
2 Helpful Votes
Sail Date: October 2016
We did Transatlantic thinking the ship is massive and will keep us occupied and oh god we were wrong :( Couldn't access Spa, sauna(fully booked), Couldn't access Posh lounge area(fully booked), Couldn't book specialty ... Read More
We did Transatlantic thinking the ship is massive and will keep us occupied and oh god we were wrong :( Couldn't access Spa, sauna(fully booked), Couldn't access Posh lounge area(fully booked), Couldn't book specialty restaurants last 4 days were fully booked since NCL decided to throw free passes to their loyal customers. Only show we liked was Priscilla and cirque. All others were similar to the one found from cheap resorts and were boring. All those Bars were next to each others and all the pensioners never moved from their seats and no where to sit! Ships space is wasted by having too many casinos and not many was playing! plus installing Haven area on this ship made the ship more small for other fellow cruisers. There is no ocean connection like sitting and having a drink from the bar overseeing the ocean. TBH you get that only in one area on the Spice H20 and always crowded. Only good thing was the food. We loved the variety of food on-board. Spa should be opened to everyone first come basis for everyday so everyone can have a go. NCL shouldn't allow private booking to few groups for the Posh area. It should be opened to everyone on daily basis All these restrictions made the ship feel small cramped and boring after a week of sailing. Wish we did Transatlantic on a different ship but hey its life we learn from mistakes lol Read Less
Sail Date: November 2016
Day one we arrived at the Pier to wait in a line for over 2 hours, we were never told why it was taking so long just waiting. When we finally got to the Security part The guard kidding around said this is just step one you have a while to ... Read More
Day one we arrived at the Pier to wait in a line for over 2 hours, we were never told why it was taking so long just waiting. When we finally got to the Security part The guard kidding around said this is just step one you have a while to go. We walked upstairs to get checked in people were in really ugly moods. Nobody smiling guests complaining they were tired, hungry and aggravated that they had to wait yet in another very long line. Got up to the desk and gave the women all our information she asked me what cabin I was in I told her we were one of those "guaranteed cabins" she said well if you don't know your number I certainly don't! I explained we weren't told the number because we weren't assigned until the very end. She was very nasty and stomped away she came back and said you made this very difficult! I then gave her my credit card which is my business credit card with my name d.b.a. she asked for a picture ID which I gave her and she ran the card and then handed us our room keys. We then walked onto the ship no photos were taking nor were they checked. We didn't even get Welcome Aboard photos done. There was a group of about 20 of us walking together there were no NCL Crew members to welcome us aboard to tell us what direction to go to. We walked through the doors as if we had been on a ghost ship. We went to our cabin to unload and relax for a few minutes again starving. We came out of our room to be told by the room guy that they were doing the frill we needed to go to deck 7 so we did no announcements nothing! We got to Deck 7 people were sitting around drinking and socializing we walked around and finally asked about the drill they stated we missed it. How do they run a drill without everyone being onboard???? SO we went upstairs to get "food" we got in a line that was going to take another hour to get to the food everyone still complaining, we finally got to the front of the line to be told they were closing the outside area that we needed to go inside, so we went inside to be put into another very long line! Now lets get to the drink service or servers which were none to none! The servers were very hard to find the bar line was always way to long and the servers were way to slow!! The first day on deck we finally got a server to come up on deck my husband asked for a bucket of beers I asked him does Corona's come in the bottle he said NO so my husband said Ok I want 3 Bud LIghts and what does come in a bottle he says Heineken, Coronas and something else so I said so Corona's do come in a bottle he said YES! I shook my head and said ok 3 Bud lights and 3 Coronas he said ok the women beside me asked for a coke and the women beside her asked for a bloody mary with ice on the side and extra olives. HE left to return with the bucket of beers approximately 1 hour from the time we ordered them then he returned about 1 1/2 later with the coke and bloody mary with no ice on the side and no extra olives! My husband then asked him if we could get some limes he said LIMES my husband said yes for the Corona's he said oh ok! He returned 2 hours later we were at lunch and placed the cup of limes in our bucket. That is just a hint of the service when and if you got any. The Manhattan Room Dining Room...food was ok they will not let you substitute anything and their new thing is what they like to call Supplements for more money so if you don't like their choices for that evening they you can order something and pay for it. Waiters were not at all friendly was probably the worst I have ever seen as far as non friendly people go they were so unfriendly it hurt. This cruiseline has lost my family for cruising we cruise a lot I wrote a letter voicing my disappointment and received a lovely form letter that took no time at all from a very once again lazy Norwegian Employee. We will not be traveling Norwegian for a very long time. They in my opinion are the worst!!!! Read Less
1 Helpful Vote
Sail Date: November 2016
We are NCL cruisers but have only been on smaller ships. This was our first time to cruise on a massive ship so were excited by the anticipation of it. We cruised a B2B from Barcelona to Port Canaveral, then remained on board for the next ... Read More
We are NCL cruisers but have only been on smaller ships. This was our first time to cruise on a massive ship so were excited by the anticipation of it. We cruised a B2B from Barcelona to Port Canaveral, then remained on board for the next 7 day cruise following the TA. At full capacity, it is like living and walking on a street in Manhattan with so many people lined up for the restaurants and other venues. We never had to book our entertainment before so were caught short by not doing it early enough in the cruise and getting locked out of them. I also thought Priscilla was uncalled for on a ship with children and an early showing. It was also on channel 11 throughout the trip. I felt this was shameful. I think there should have been an elevator in the center of the ship and the difficult access to get to the guest services from the rear of the ship but that's a small thing. The atrium was not large or ornate and there aren't enough chairs in it to host the many events that are held in it. We had to sit up in O'Sheehans bar and look down most of the time and Sunday football was VERY LOUD on the TV's up there. All the activities are on either end of the ship so we found ourselves running back and forth between them. That's how we got our exercise between meals! There were not enough deck chairs to suit all the passengers on sea days or any other days for that matter. The morning Zumba class was great. Pedro, the Cruise Director, was great and is a quality guy. We also had help from Gary the restaurant manager early on and he remembered us throughout the transits, On the plus side, the food was absolutely delicious and bountiful. The dinner themes in the buffet were great, The servers and stewards were very nice and helpful too and the shows we were able to get into were excellent as usual. We like NCL and will stick with them but will probably stay with the smaller ships. Read Less
Sail Date: November 2016
Overall the cruise was great, compared to others we found more activities and lots more to do mostly in the evenings. The evening shows like newlywed not so newlywed, the perfect couple, celebrity dance off, cirque de soliel, burn the ... Read More
Overall the cruise was great, compared to others we found more activities and lots more to do mostly in the evenings. The evening shows like newlywed not so newlywed, the perfect couple, celebrity dance off, cirque de soliel, burn the floor, comedians were amazing. I didn't care for the Pricilla Queen show, waste of time. The check in was a disaster took hours no clear signs or staff around to guide people, messy. The daytime activities even on sea days were lacking, I saw past schedules from people you recently went on other Norweigan ships- they had more interesting things like cupcake decorating class, interactive cooking demos... we didn't have much of that more like bingo and some poolside contests, the fun stuff like wine and chocolate was an additional cost, we pay enough for the cruise there should not be an extra cost. The cruise director Scott and assistant cruise director she was british were very friendly, smiling always and they made the ship more fun. There was options for everyone for food, however we did ask for a special diet menu and a few nights were very disappointed, one they made a huge error and brought us shrimp in our pasta we saw it and sent it back as strict religious vegetarians, next clean plate as we started eating we found another shrimp hidden, we were disgusted. I called the executive chef. At Thanksgiving dinner we were just given a potato cake with spinach it wasn't enough food and the apps were always salad which consisted of few pieces of lettuce, onions and few cucumbers, surely you can do better than that with a salad, we indicated we ate dairy so goat cheese and beets or candied walnuts something more original especially on thanksgiving would have been nice. I think there were too many people so the service lacked a little especially since on every other cruise I have been on they went above and beyond with our special diet to make us amazing tasty filling dishes, here we were more of an after thought. they need more adult pools and kids should not be allows in hot tubs, one day they put bubble bath in the hot tubs and made a mess, the kids stayed in the hot tubs for hours, this should be for adults only. the H2o pool was so small, need bigger adult pool, rock climbing was closed everyday when I checked. The tender boats in Bahamas were also a big issue and we had to wait hours to get to the island. The pros: activities and most shows were good, princess was so bad in this aspect. Kunal our service at the taste restaurants was excellent. Rayz the maître de was good he definitely made an effort. Praveen the chef did come to our table to apologize for the shrimp incident, the executive chef also apologized which was nice of them. Cruise director and assistant cruise director were excellent at entertaining people. Most staff were friendly. and the washy washy ladies were very nice. Read Less
Sail Date: November 2016
My first experience on Norwegian and probably my last! The fine dining was very good, and so was the main dining room, what was bad was the buffet! Too many people, wait in line to long in the Buffett and then Impossible to find a place to ... Read More
My first experience on Norwegian and probably my last! The fine dining was very good, and so was the main dining room, what was bad was the buffet! Too many people, wait in line to long in the Buffett and then Impossible to find a place to sit down. Lines for the elevator were just as long, took you about 10-15 minutes to catch an elevator. We were a big group and some of us had the drink package, but at dinner one evening they took our drink orders then I ended up getting a 20.00 charge on my card for some wine which I never ordered, probably someone in our group ordered it, and they put it on my card, which was impossible to get the charge taken off, you would think they were going to go bankrupt for giving you credit for something that was put on your card by their mistake. We had a room with a balcony which was nice but the restroom and shower were terrible, you have no privacy because the shower, toilet and sinks are all separate. The port excursions were fun, We didn't know we needed a tenure reservation, and by the time we found out we were stuck at the end of the alaphabet, just to find out when our letter came up, they never checked to,see if people were on the right reservation or not, so the next tenure we took we got on the A group since they didn't check.. You need a reservation to attend comedy shows and all other shows, on board! Just too many people on the ship. Read Less
3 Helpful Votes
Sail Date: November 2016
We had friends already booked so decided to give Norwegian a try ...we booked a balcony cabin. What a shock that was. Very. Small had to back up in beside the bed in order for hubby to go past ... Bathroom toilet was seperate and very ... Read More
We had friends already booked so decided to give Norwegian a try ...we booked a balcony cabin. What a shock that was. Very. Small had to back up in beside the bed in order for hubby to go past ... Bathroom toilet was seperate and very small no fan no privacy weird set up sink was in room and very small not deep , shower was ok. Our previous inside cabins were easier to move in than this one .... Waiting 1 hour to get seated in dinning room then over 2.5 hours for dinner was ridiculous a Hubby had a coffee I asked for tea got a cup and tea bag wIted over 20 min for hot water hubby had 2 coffees during this time , one night we were seated and received our menu the didn't see. Waiter for 20 min to place our order. Received dinner. Took a long time. Then waited for 20 min for table to be cleared there were 6 of us. Got desert menu and then another 15 before anyone came to take our order... Same in both restaurants taste and Manhattwn, , They say it's the Freestyle. Do what you want when you want but theatre is sooo small you need to book all your shows ahead of time the line up 20 min early to get a seat with your friends. Same goes for comedy club. Have to book in advance. And chairs were pub style bar stools very uncomfortBle for older folks , we missed a biooked show due to the late service in the dinning room one night , Not enough seating in the adults only area every day people saving seats at 7 am for the day. Never was able to get even2 chairs in this area Read Less
Norwegian Epic Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 4.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.5
Rates 4.0 3.7

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