78 Norwegian Epic Entertainment Cruise Reviews

We just returned from our western Mediterranean cruise on Norwegian Epic. This cruise was fantastic. The staff were superb. We had a balcony room which was always clean. Eduardo our steward was great. He was friendly and always had a ... Read More
We just returned from our western Mediterranean cruise on Norwegian Epic. This cruise was fantastic. The staff were superb. We had a balcony room which was always clean. Eduardo our steward was great. He was friendly and always had a hello or smile for us when we saw him. The food was very good. We had the specialty dining package and ate at Cagneys twice and once at Moderno. We also ate at the Manhattan dining room. It was good too but portion size was very small for what we ordered. Also ate at Shaghais and O'sheans which were both very good. The entertainment was TOP NOTCH! We saw the Beatles Mania, Burn the Floor, Men of Motown and Priscilla Queen of the Desert (watched this one twice!). Best entertainment ever on any of our cruises. We did not use the ships shore excursions. They were so expensive and found much better options with smaller groups that we liked better and much cheaper! The embarkation and disembarkation were no problem. We were able to get on the ship about noon on the day of embarking and had a nice lunch and sat by the pool side before sailing. Would definitely sail on the Epic again. The 2 things I would do different would be to take a taxi to the pier rather than use the NCL transfer. A taxi would have been cheaper and quicker. The staff that was at the airport were not very squared away and we had to stand around for about an hour before we were able to get on the bus. We were luckier than some though as some waited there from about 7:30 am to 11:00. I would also not use the post cruise hotel at Barcelona - The Mont Blanc. Noisiest hotel I have ever stayed in. Overall, it was a great cruise and I would recommend to anyone. Also, it was just my husband and I traveling. Even though there were kids on this cruise, it was not a "kid" cruise which was better for our needs. Have fun! Read Less
Sail Date May 2017
I just loved my cruise, always so many people that are negative, but I had a great time onboard. And the ports on this is just so interesting.. We had booked excursions in almost every port, and they wore great.. the only thing that was a ... Read More
I just loved my cruise, always so many people that are negative, but I had a great time onboard. And the ports on this is just so interesting.. We had booked excursions in almost every port, and they wore great.. the only thing that was a little down, was the queueing to get the sticker, but as soon as you got that, it took no time to get out of the ship and to the waiting bus. The food was good, and I did like the Manhattan room best for dinner, I dont like the atmosphere at Taste. The noodle bare is also very good for a quick bite, and I love the Italian.. the view from there is so nice. I did found th staff to be very nice, just talk to them and be like a normal person, and they will smile and give you super service, ( I always see so many demanding and rude persons, and if you are one you dont deserve good service) Entertainmetn onboard was sooo good, I love Pricilla, and I saw that 3 times, it is way better onboard that on Westend. Burn the floor is amazing as well, the dancers wore fantastic. waites I always got bar service quick and waiters was around always to serve you drinks. This was my second time on the Epic, I like this ship, and I cant wait to go bat on the TA in November. Read Less
Sail Date April 2017
Make sure you book all entertainment on the 1st day or two. Don't miss the big top Escape game or Howl at the Moon. All our excursions were booked outside of NCL. Food tour of Naples was extraordinary. Round trip to Pisa from Livorno ... Read More
Make sure you book all entertainment on the 1st day or two. Don't miss the big top Escape game or Howl at the Moon. All our excursions were booked outside of NCL. Food tour of Naples was extraordinary. Round trip to Pisa from Livorno was only 15 euros a person. We ordered 12 liters of water for this 7 day cruise. worked out just right. You can't bring any liquid on to the ship from any port stop, not even the bottles you bought on the ship. Latin Dance lessons were held by the dancers from burn the floor, really top notch dancers. And don't miss the "burn the floor" show, it was much more than I had expected, really great. The Priscilla show is not for everyone. I have no problem with LGBT, but I also didn't find watching so much about their lifestyle very entertaining. Chinese restaurant was also very good. Read Less
Sail Date April 2017
We chose this cruise for its itinerary and were not disappointed! Embarkation and disembarkation were very smoothly run. We had read a lot about the bathrooms on the Epic and were expecting the worse, but actually, they were no problem at ... Read More
We chose this cruise for its itinerary and were not disappointed! Embarkation and disembarkation were very smoothly run. We had read a lot about the bathrooms on the Epic and were expecting the worse, but actually, they were no problem at all. Sure, they are a bit tiny, but we had no issues with privacy and there were 3 of us sharing the room. The room itself was small, better suited to two people than three, but we survived and would go again happily. The beds are short. If you are over 6 feet, prepare for your feet to hang over the edge. Not a big issue, but worth mentioning. We loved having the balcony! I don't think I would book a cruise without one after having it. The food was fantastic as were the restaurants. We loved the shows on board and took advantage of several. Never had any problem with service, in fact, the young lady taking care of our room bent over backwards to make sure we had everything we needed. Our only complaint would be the one shore excursion we booked through the ship. It was a huge disappointment. we all felt it was a total waste of time. All our other excursions were booked independently and were excellent. Overall, we were very pleased with our time on the Epic and would definitely cruise with Norwegian again. I would highly recommend this cruise to anyone who is looking at this itinerary. Read Less
Sail Date April 2017
The Epic is quite a unique ship. My wife and I loved the freedom to dine anytime and had lots of options which is standard for Norwegian. We have only cruised on Carnival previously so that was a huge upgrade for us. The staff was ... Read More
The Epic is quite a unique ship. My wife and I loved the freedom to dine anytime and had lots of options which is standard for Norwegian. We have only cruised on Carnival previously so that was a huge upgrade for us. The staff was always happy and nice and ready to help out with any questions we had. The cruise director "Scott" was always energetic and kept everyone excited about the cruise, whether it was a dance party or introducing one of the shows. He was also waiting at the dock and greeted everyone when we returned from our excursions. We booked an inside cabin and although it was small, it had all we needed. The split bathroom was actually innovative, so my wife and I could use both the toilet and the shower at the same time without being in each others space. Some people think that is weird, but I actually appreciated it. We didn't spend much time in the room anyway, when you are on a cruise get out and enjoy the sun and fun! Epic has 4 slides and is great for kids or adults. There is also an adults only pool area at the aft of the ship which was huge (the pool area was huge, not the pool) with a huge TV screen for movies or music videos. We would definitely cruise on the Epic again. It was refurbished in 2015 even though it was built in 2010 and everything still looked new and clean. Read Less
Sail Date March 2017
Norwegian far surpassed my very high expectations with this cruise. They truley left me not wanting to return home. Each day was like a new vacation. Will for sure be booking another cruise through Norwegian & only Norwegian. They say ... Read More
Norwegian far surpassed my very high expectations with this cruise. They truley left me not wanting to return home. Each day was like a new vacation. Will for sure be booking another cruise through Norwegian & only Norwegian. They say it only takes one to hook you...and it's true. I was considered a solo traveler in the solo stuido cabin. Traveling with my cousin, we both booked solo lounges & chose to have adjoined rooms. It was extremely convenient. We both really enjoyed the experiences. We were a little concerned about the cruise being geared toward families & kid activities. I feel like Norwegian was able to flawlessly balance the entertainment between the two. There was an adult only (18+) area on the upper deck for adults to hang out. There was a nice bar there with hands down the best bartender service I've ever experienced. Soni was amazing! I loved that it wasn't different staff at each bar every night. It was always the same staff. So you can go back each night & they get to know you a little and vice versa. It really adds to the experience being more personable to each guest that they're able to do this. These guys really know how to make you feel on vacation with magical tropical drinks! Every evening the adult deck showed a movie, they rotated between kid movies & adult movies every night around 7/8. Ship: The Epic ship was absolutely beautiful. Very well maintained (believe it was refurbished not too long ago), super clean & the staff was amazing. Dining: We only ate at one specialty restaurant & that was the Brazilian. The food was pretty good. Best mashed potatoes I've ever had in my life. The salad bar was very nice & everything seemed so fresh. All the meats served at our table were hot & the staff was very friendly. The two main dining halls, Taste & The Manhattan were fantastic. If you want steak for dinner every night. You can have steak for dinner every night & it's already included in the price of your stay. The service at Taste was for sure much better than the Manhattan though. They both had similar menus but they changed from day to day. We were very disappointed with O'Sheehans. Service wasn't great. The food wasn't impressive. The cafe on the upper deck was great. They always had such a wide selection of food for every pallet imaginable. Different specialty every evening. Entertainment: There was plenty of entertainment on the ship. Which you can look at through your TV or the newsletter they give you daily. Plenty of shows, trivia, bingo, stand up comedians, etc. Service: The staff on the ship far exceeded my expectations. Everyone was so accommodating & welcoming. I think the people that have to check everyone out & in get a bit flustered when there's 4k people trying to get off the ship & majority of them don't listen to the very detailed instructions that are repeated time & time again. Definitely, don't blame them. So at times they did seem flustered & rushed but I don't think by any means they were rude at any point. Ports: We stopped at, Cozumel, George Town, Ocho Rios & Great Stirrup Cay (Norwegian-owned). Ocho Rios, Jamaica was my favorite personally. Everyone was so friendly, the beach was so clean & so beautiful! Definitely the best beach out of all our stops. Fine, soft, clean sand. Didn't hurt to walk on it barefoot like everywhere else where there was gravel mixed into the sand. Cozumel was very enjoyable. We met a man in the shopping complex & it was $30 for the shuttle to & from ship to a resort. There was a tequila distillery on site, very nice restaurant. Everything was beautiful there. Did not get to really experience much of George Town because we were bussed around through a Norwegian booked excursion the entire time. We had fun at the end but will not be booking a long excursion like that again. Excursion: We only booked one excursion through Norwegian. It was $150 for what was supposed to be a 4-hour small tour, trip to a turtle farm & stingray encounter. The tour was very behind (mostly because of an overly involved parent that was trying to help the guide that didn't need help). We got back to the port with only 20 mins to board the ship. No time to really shop or venture the island. SO glad we did not book anything else through the cruise line. We did two excursions with people we met at the ports. They were less crowded, more than half the cost, more relaxing & fun &&& far more personable. Read Less
Sail Date March 2017
This was my third time cruising with NCL and the first time on NCL EPIC and everything was great as expected!! I made reservations ahead of time for some of the specialty restaurants Teppanyaki (2X's) and Cagney's one time, ... Read More
This was my third time cruising with NCL and the first time on NCL EPIC and everything was great as expected!! I made reservations ahead of time for some of the specialty restaurants Teppanyaki (2X's) and Cagney's one time, and the dinners at both those restaurant's are outstanding !!! I would suggest doing this as they fill up fast once your onboard the ship's The entertainment on board was very good as well although I only went to the Cirque dreams and dinner show, which I would recommend reserving a spot ahead of time also, and a few of the comedy shows they were very good and funny. I'm not really into the theatre shows they offered on the EPIC, although I heard from other cruisers that they were very good shows, just not my thing. The various bands they had playing throughout the ship were top notch musicians! The evening or late night activities for adults were pretty fun also , the activities in the Spice H20 area were a lot of fun as well as the activities in the Atrium Read Less
Sail Date March 2017
We choose cruises based on the entertainment. Burn the Floor and Pricilla were both fabulous! We went to each twice. We also enjoyed the Beatles tribute guys, the magician/ventriloquist and the comedians. Another plus for this cruise ... Read More
We choose cruises based on the entertainment. Burn the Floor and Pricilla were both fabulous! We went to each twice. We also enjoyed the Beatles tribute guys, the magician/ventriloquist and the comedians. Another plus for this cruise was the Port Canaveral departure port. One odd thing was that all of the deck chairs were taken up before they showed the evening movie, leaving no place to sit and watch. We tried going up to the bar and watching from there, but with the bright bar lights and the fairly uncomfortable chairs, plus being far from the screen, we only stayed about 15 minutes and left to find something better to do. The nights when that same area was used for parties were really fun. Then there was a reason to take up the deck chairs. We did miss being able to watch the sail aways from the front of the ship. Read Less
Sail Date March 2017
A most enjoyable cruise. The ship was beautiful, spacious and well appointed. Our cabin steward, Miss Shirley, was extremely pleasant. The embarkation process was very quick and well coordinated. The food was very good. Especially ... Read More
A most enjoyable cruise. The ship was beautiful, spacious and well appointed. Our cabin steward, Miss Shirley, was extremely pleasant. The embarkation process was very quick and well coordinated. The food was very good. Especially enjoyed that fact that the Irish Pub was open 24/7 to enjoy a late night snack and/or cocktail. The entertainment was wonderful, particularly the Dinner and Cirque show, which was on the Norwegian Epic. The show was interactive and the entertainment portion was nearly two hours in length. The dinner that was served was delightful......filet, garlic shrimp, steamed broccoli and fingerling potatoes, not to even mention the appetizer and three perfect deserts. Will definitely cruise with Norwegian again!!!!! My daughter was so happy with this cruise that she booked an additional 7 night Western Caribbean for her anniversary, while we were on board. We also enjoyed the included ultimate beverage package !!! Two thumbs up for Norwegian !!! Read Less
Sail Date March 2017
Excellent cruise on a big ship! Disembarkation was a pain. It took a long time. Mainly because of the port being closed so possibly not the cruiselines fault! I felt they put the safety of guests first. Would recommend this cruiseline for ... Read More
Excellent cruise on a big ship! Disembarkation was a pain. It took a long time. Mainly because of the port being closed so possibly not the cruiselines fault! I felt they put the safety of guests first. Would recommend this cruiseline for friends, single people, honeymooners. There seemed to be alot to do for for kids but I felt there was alot of alcohol onboard so not sure I would bring my children. Great service. Staff came across very passionate and friendly. Service was never slow. Food was great. Good portion sizes - not too big! Drinks were strong and pletiful! Pools were smaller than I expected. Onboard entertainement was excellent. There was too much to do that I felt I missed stuff because of this but thats not really a complaint!!! I would def cruise with Norwegian again, in fact we are looking up tonight to go again in another destination Read Less
Sail Date February 2017
This was our sixth cruise, and our 4th on NCL. We have sailed on the Star twice and once on the Jade. After cruising with Carnival and Princess, we discovered freestyle cruising and have not left NCL since. This was our first eastern ... Read More
This was our sixth cruise, and our 4th on NCL. We have sailed on the Star twice and once on the Jade. After cruising with Carnival and Princess, we discovered freestyle cruising and have not left NCL since. This was our first eastern Caribbean cruise and our first in the Haven. This ship is huge! I looked at numerous You Tube videos and photos from trip reports and was pleasantly surprised. Photos and videos did not convey the tasteful design of our stateroom or the public areas. I'm sure the peace and luxury of the Haven made our trip better. We luxuriated in our 2 bedroom suite and enjoyed consistent and creative dining every time we dined in The Haven restaurant. Embarkation was smooth at Port Canaveral. Our hotel shuttle recommended leaving at 10 to avoid the traffic at the Port. We arrived at 10:30 and were escorted to the Haven lounge by 11:30. After lunch we took our carry on luggage to the room and toured the ship. I have read reviews complaining about the layout of the ship. We both quickly oriented to the design and learned that deck 15 was preferable for traveling from fore to aft or vice versa. Elevators during high traffic times (after muster drill and after large shows like Priscilla) required long waits and patience. A combination of walking up a few flights or traveling fore or aft usually helped. We both enjoy vacation and our time together, so minor snags are easy to laugh off. Finding quiet outside of Haven always seemed doable, There were always many deck chairs and loungers with sun and shade seating on floor 18 opposite to Posh. My husband went to the Garden Cafe during the breakfast rush and reported it was really full, but O'Sheehans seemed to always have seating and taking a tray down to La Cuccina was another quiet option. We missed the promenade, but understand that the ship maximizes balcony availability in exchange for the traditional deck with a view. We loved the Epic and will gladly sail on her again. Cabin We were on deck 17 and I was a little concerned about feeling the waves a bit more. I'm glad to report it was a smooth sail with perfect weather. I loved the full length window in the master bath and shower. We were initially booked in an aft balcony and I purchased the spa pass after many CC reviews touting the spa. I called upsell 26 days before sailing and was offered the same price for a Haven Suite or a 2 bedroom and chose the 2 bedroom because of the added space. My husband loves to wake around 5 and roam around the nearly empty ship in peace. He could shower, dress and watch TV without waking me using our second bedroom like an auxiliary dressing room/living room. The huge master bath and shower were wonderful. I loved the spa but did not need it as the soaking tub and multi jet shower would have been enough. We were fine with the wc situation. Frankly it afforded more toilet privacy than we usually have at home lo these 37 years together. The bed, while considerably firmer than ours at home was comfortable. We had amazing control of temperature and lighting in this room. Dining The Haven provides the best quality food and the most comfortable dining setting I could have dreamed of. We tried a variety of menu items and my husband really threw our waiter when he asked for a hot dog from the children's menu one night at dinner. My duck breast and his hot dog were served with the same level of elegance. I read complaints about limited wines available through the UBP and really disagree. We were provided with a wide variety of red and white wines by the glass. We paid the corkage fee for wine we brought aboard and would not have bothered if I'd known what was available. We had dinner in Cagneys twice, La Cuccina once and cancelled our third Cagney's dinner to return to the Haven. These meals were superb in quality of food and in service. We went to Manhattan Club once and found it noisy and the service was fair to poor. I think the main problem was the noise level. It is a huge dining room and the cacophony from that many dinner conversations was unpleasant. We picked up a curry lunch at Garden Cafe once to eat in the room it was the usual wonderful curry we have grown to expect on NCL. Entertainment We have never attended much shipboard entertainment and so lack comparisons. We saw the Epic Beatles in the Cavern Club, one of the comedy shows and Priscilla. These were high quality productions that made our trip better. I entered into my old neurotic slot machine experience where I won a little/lost a little more. It continues to be fun! My husband enjoyed the cigar lounge. Service Brilliant all the way through. That included ou wonderful Haven staff as well as all we encountered elsewhere. The ability of the Epic's staff to remain cheerful and helpful in the midst of their long and challenging days was inspiring! Spa services Love the services and really wish they'd quit pushing their products, Let's face it. Cruise spa services are really overpriced and the ever-present sales pitch at the end cheapens the relationship between a healthcare provider and the consumer. Ports and shore excursions We arranged for our own dive at Coki Beach Dive Center on St Thomas. It was a great first dive for my husband and I loved the reef and the expert diving instruction. That beach was amazing! We just walked, shopped and ate on Tortola. All of these were great fun! I went on the ship's stingray encounter which was well-led and great fun. I snoekeled a little and we both enjoyed the island. Truthfully, the Captain could have sailed us around for 7 days and we would have been delighted with our cruise. The weather was perfect, the ship was beautiful and I would gladly go agin! Read Less
Sail Date February 2017
I read a lot of negative reviews about this ship before booking and have to say I found most of the comments unfounded. We had a great time and the ship is excellent. I asked some other cruisers if they liked the ship and the majority ... Read More
I read a lot of negative reviews about this ship before booking and have to say I found most of the comments unfounded. We had a great time and the ship is excellent. I asked some other cruisers if they liked the ship and the majority said they did not because it was too big and they did not like the toilet/bathroom layout in the stateroom.My response was why did you not do more research before you booked the cruise? It is no secret that the Epic is a big ship.I only go on the larger ships as I like the facilities.Any cruise website quickly shows you that the Epic has a quirky bathroom arrangement, quite frankly it was not issue.I was with my wife so not really a problem,could be embarrasing if you are with the mother in law or something though! We found that on the whole the staff were helpful and friendly the cruise director Pedro and his assistants Crystal and Ming were brilliant.The food was excellent with a lot of choice. Drinks package was good again with lots of choice. I would say that overall the ship was lovely but maybe lacked some of the Wow and Bling of the RCCL ships.Reminded me more of P&O Brittania being more understated. Shows were amazing. Priscilla,Beatles,Burn the floor,Howl at the moon and Cirque Soleil were just brilliant.Stateroom was clean with stacks of storage although smaller than my previous cruises on RCCL.Port caneveral was a hellhole and needs to pull its socks up. 3 hours to disembark and you end up in the same area where the new passengers are arriving.Not Norwegians fault. All in all I loved my first trip with NCL and the Epic and would certainly book with them again. I would just say to anyone booking a cruise,do you research first. Dont' complain after if you have booked the wrong ship! Read Less
Sail Date February 2017
We choose this cruise as we really like Norwegian - and the Epic. The timing and departure point suited us as well. Being a lowly Latitudes Bronze member still gives you priority check-in. This was fast and friendly and we were on ... Read More
We choose this cruise as we really like Norwegian - and the Epic. The timing and departure point suited us as well. Being a lowly Latitudes Bronze member still gives you priority check-in. This was fast and friendly and we were on board the ship in approximately 20 minutes start to finish. The ship is large - approx 4000 passengers - and we've been on it before. It seems that passengers either love it or hate it! It is quite a strange design, however, once you get used to the layout it's easy to find your way around. The cabins (standard balcony) are quite small but very clean and comfortable. The separate shower and WC are a bonus, although this arrangement seemed to cause some of our fellow passengers an issue. The room steward was great - very friendly. Food is very good. We had a few nights at the speciality restaurants which really does add to the cruise experience. If you like steak Cagney's is a must. We never had a problem finding tables in the large Garden Cafe buffet restaurant for breakfast or lunch. The main dining restaurants (there are two) are also very good with an excellent menu choice and swift and friendly service. One of the reasons we went back to the particular Norwegian ship was the quality of the entertainment. The main show, Priscilla Queen of the Desert was so well produced with stunning talent, excellent costumes and a great set. A truly professional show. The comedy club (Howl at the Moon) hosts some really great stand-ups and the duelling pianos are brilliant. Just one tip - try to book as much on-line before you cruise - that way you'll get the shows of your choice when you want them. You can also reserve dining that way as well. Booking opens 3 months before departure. So, a great holiday (vacation to our US friends) on a brilliant ship with attentive and friendly staff and the best entertainment at sea. Read Less
Sail Date January 2017
We are Disney cruise lovers. We love really the disney ships. They are gorgeous. We decided to give a chance to NCL because of the outrageous prices on Disney Cruises. First of all, embarkation is super fast. We love that. second, the ... Read More
We are Disney cruise lovers. We love really the disney ships. They are gorgeous. We decided to give a chance to NCL because of the outrageous prices on Disney Cruises. First of all, embarkation is super fast. We love that. second, the first impression you have of the Norwegian Epic compared to any Disney ship is what in the world you are doing in such an ugly structure, but once you are inside things start changing. The layout of the ship was fantastic, the entertainment, the dining options were our favorite part, we have more options, and more relax. Bars were excellent, love the library, but most importantly our daughter LOVED the kids club. She is a tween and disney cruise has been just horrible with tweens. Even when she was younger she hated the oceaneers club because according to her it was beautiful but boring. That was not only her account but after 5 disney cruises and going with relatives and friends all the kids either like other activities in the boat specially the ones we will do for them because the boat is honestly not super fun. But in the Epic it was just activity after activity, not stopping, the counselors at the club were always amazing and dedicated. Our daughter made incredible friends and just because of this NCL won for us. Two things that I hope NCL takes care of are: service is inconsistent, with this I mean that some people were fantastic and did their job above and beyond expectations, and some were just like tired or distracted. They were not rude but I found that this was almost a 50/50 . The other thing, I have never been in other NCL ship but in Epic the bathrooms in the room are a no no. Sorry but the sliding glass doors, the curtain are not my favorite thing, but the sink actually in front of the bed? oh no that was really bad. I would have preferred real doors and sink closer to the toilet and behind a door!!. that current design just make you ask but why??? despite this we have the best time and that's why i give an overall 5 stars. Read Less
Sail Date December 2016
Some background: My husband and I are in our late 20’s/early 30’s. We have been on 5 Disney Cruises sailing on each of their ships at least once and 1 cruise on Royal Caribbean’s Majesty of the Seas. Disney is the line that we took ... Read More
Some background: My husband and I are in our late 20’s/early 30’s. We have been on 5 Disney Cruises sailing on each of their ships at least once and 1 cruise on Royal Caribbean’s Majesty of the Seas. Disney is the line that we took our first cruise on. We also got engaged, married, and took our honeymoon all on Disney cruises. It is safe to say that Disney cruises hold a very special place for us because along with many memories, Disney cruises excel in almost all areas that are important for us. For this reason, I will mostly be comparing what we experienced on the Norwegian Epic to DCL. We were shocked that this Norwegian cruise met Disney standards in many areas and even, dare I say because I feel like Walt himself is turning in his grave, exceeded what we have come to expect on a Disney Cruise. Of course, there were things that we did not love about this Norwegian Cruise, which I will get to. We also sailed with my mother and father-in-law who have been on the Norwegian Jade plus close to 50 Disney cruises (you can see who we got it from). Also, our trip was booked through a timeshare and for this reason, we did not have any “free at sea” offers and we also were unable to book our rooms close to each other. Boarding: We had a boarding time of 11:30 – noon. The longest wait that we experienced during the entire process was waiting in the line of cars to get into the parking garage. After that, the process was absolutely seamless. From the time that we got out of the car to the time that we walked onto the ship was about 20-25 minutes. I do have to make a note that part of what I love about DCL cruises is that, on each of their ships, you enter directly into the atrium with a beautiful chandelier, grand staircase, and statue of the ship’s mascot. It seems that on all other ships, you enter onto the deck and then your first introduction to the ship is a view of the elevators which is not nearly as grand of an entrance. Room: My husband and I and his parents booked 2 standard inside cabins. Their room was on deck 14 forward and ours on deck 13 midship. My in-laws room was located between the 2 sets of staircases and we were concerned that the room would be loud, however they reported that their room was nice and quiet. We were very pleased with our room. I thought that the size was perfect for the 2 of us. We felt spoiled coming from the Majesty of the Seas where the room was so small that you could not get off of both sides of the bed and my husband would have the crawl over me if he needed to get out in the middle of the night. The bathroom was a little strange and I would not want to sail in that room with anyone except for my husband, but it made no difference since it was just the two of us. It was nice that the different floor plan provided for, it seems, a slightly bigger shower than we have seen on other cruise ships although the round tub/shower on DCL is still my favorite. I was really impressed by the bed. It was nice and firm and very comfortable. We could hardly even tell that the bed was 2 twins pushed together. The pillows were full and soft. I do wish that the comforter was a little thicker or that they provided an extra blanket. I was disappointed with the TV. We do not spend much time in our room during cruises, but we do enjoy watching a movie before bed and there was very little to choose from. The TV was also so high that you could not see the screen well when lying on the bed. Our room steward, Bernard, was awesome. One day we slept in until 11am and I thought that we wouldn’t have our room attended to until that night, but less than 2 hours later, it was spotless! Whenever he spotted us in the hallway he always greeted us by name. In fact, we never passed one stateroom host without a smile and greeting. Food: There are so many places to dine on this ship! We visited many of them, but did not have time to go to them all. We missed Manhattan room, Tepanyaki/sushi bar, and Moderno. We had the 3-night dining package and so we dined at the specialty restaurants 3 nights and then at the complementary restaurants for the remainder of the time. Overall, our entire group was extremely impressed with our dining experience. The food exceeded our expectations. We never once had to wait for a table even at the complementary restaurants where we did not have a reservation. I was a little disappointed with the service. While all of the service was very quick, the wait staff was not very friendly or engaging. I expected some better, more specialized service in the specialty restaurants, but that did not happen. It was pretty clear to me that they did not want to be there and were just going through the motions. We had made reservations for 3 specialty restaurants before getting on the ship, but did change the reservations twice while on-board. This was done easily by either calling the reservation desk on the stateroom phone or stopping by the reservation table right outside the buffet. Buffet - The buffet was great and we dined there for several breakfasts, lunches, and dinners. This is one area that I think that the Norwegian Epic excels above DCL. The food was fresh and tasty. We loved that the buffet was open for dinner. On Disney, the buffet turns into a sit-down restaurant at night. It was nice to have something quick and easy for dinner without having to rely on just hamburgers and hotdogs. We also loved the small buffet that was open for several hours between lunch and dinner and also late at night until 11:30. My husband and I quickly developed a love for their cookies, especially the oatmeal raison! A downside is that the buffet did tend to get busy and the lines for the main rotating dishes would get very long at times! We learned to get there early. The buffet was scheduled to open at 5:30pm for dinner, but we noticed that they would usually open about 10-15 minutes early and so we made a habit to arrive around 5:15pm and get through the line and grab a table before it got crazy. Taste: We dined at Taste once for lunch and once for dinner and were pleased with our meals. Service was quick but not overly friendly. I had the soda package and I had heard that it was impossible to get refills due to the wait staff being so busy, but I did not find this to be true. I was brought a new soda 3 times during dinner without having to ask. We did have an unpleasant interaction with the hostess at Taste during Breakfast, There had been a time change the night before and we thought that we had set our clocks appropriately, but had not. When we arrived, the kitchen was closed. While the mistake was our fault, I do not think the level of rudeness that we experienced from the hostess was called for. While we did not experience breakfast at this restaurant, but my in-laws did and spoke highly of it. O’Sheehans: Dined here twice and my husband and I were both underwhelmed. Service was OK. The first time I dined there, I ordered a hamburger. A waiter came by shortly after with a tray of food and asked if I had ordered wings. I told him no, that I had ordered a hamburger. He then took a burger and fries from his tray and placed it in front of me. I removed the top bun and rearranged some of the toppings which were falling out of the burger. A few seconds later, another waiter came up and grabbed my plate and said “no, that one isn’t yours”. I called after him to tell him that I had already touched it, but he was already on the other side of the restaurant giving it to another customer. My burger arrived a short time later. The second time, we had finished our entrees and waited about 25 minutes for our desserts. We could not find our waiter so we asked another waiter who was passing. He apologized and delivered our desserts in a matter of minutes. The food was alright, but not very flavorful. The best was the brownie cheesecake with caramel marshmallows. Shanghai/Noodle bar: We dined here on the last night of our trip. We were pleased. Service was quick and accurate. The food was hot and tasty. La Cucina: Our party had one dinner here on the first night and we were impressed. The food was delicious and the atmosphere was nice and quiet. Le Bistro: This dinner was both hit and miss. Service was pretty good and the food was presented beautifully. My husband ordered the mussels for his appetizer and they were terrible. I did not taste them, but both he and his father agreed that they did not taste fresh and almost tasted as though they had gone bad. My mother-in-law got the sole for her entrée and although the taste was good, it was so overcooked that she needed a knife to cut it. The coffee that we were served after dinner was gross. We all agreed that it tasted terribly burnt. Not one of us finished our cups. There were however several dishes here which we enjoyed. The lamb that I ordered for an entrée was delicious and was more tender than the sole! I think that this was the meal that we were most disappointed in. The atmosphere was really nice at the beginning of the dinner, but it was ruined a little when we could here songs such as “YMCA” booming from the atrium. Also, I think that the bowling alley may be above Le Bistro, because several times, there were loud noises from overheard. Side note, this is no fault of the restaurant, but I was annoyed that at the table behind us, there was a young woman who was dining by herself. I guess she got lonely because she took out her phone and proceeded to hold a 15 minute Skype conversation at the table while she ate. Also, this is one of the 2 restaurants on the boat with a dress code (the other being the Manhattan room). It is not strict, but they do require pants (although nice jeans will suffice). Cagneys: Our whole group agreed that this was our favorite meal of the cruise. We each commented that our steaks were excellent. The appetizers, sides, and desserts were all perfect complements. My husband ordered the Tomahawk and said that it was cooked absolutely perfectly and is among the best steaks he has even had. My prime rib was also amazing! Some in our group even went as far to say that their meal was better than Palo which is a pay extra restaurant on DCL and my favorite restaurant of all time. I do not think I can go quite that far! Entertainment: I actually think that the nighttime entertainment was what really set this cruise apart. On Disney Cruises, there is never much that goes on after 9pm or so at night. Since many of the passengers are families with young kids, nighttime entertainment is not Disney’s focus. On this cruise, my husband and I were out past midnight for 5 of the 7 nights which we loved! We really enjoyed the comedian. I was a little disappointed with the “newlywed/not so newlywed” game. This is always my favorite show on a cruise and part of what makes it so fun is the host. On the Epic, the cruise director hosted this show and while he was very energetic, he just was not funny and sounded scripted. Also, instead of having the couples do a funny or embarrassing task to win their place on the stage, they just drew the names from a bucket which meant that the couples were not nearly as outgoing as they usually are. We enjoyed some of the daytime entertainment such as a short beginners Chinese class. It was a little disappointing how many of the daytime entertainment activities involve an extra charge. They had a painting class, but when we went to check it out it was $30 per person. Plus, the example was not that impressive to begin with. As far as the big productions, we did not go to the Cirque dinner show as there were so many other places to eat for free, although I did hear good things about the show. We went to Burn the Floor on our second night. The dancers were world class and absolutely amazing, but the show was kind of weird as there was no story line at all. Just, what felt like random costumes and sets. I still very much enjoyed the dancing. My absolute favorite show was Pricilla Queen of the Dessert. I loved it so much that I went twice. I made sure to sit right up at the front the second time because I wanted to see the detail of the costumes. This show was hilarious and top notch. Side note, the second time I went, all of the reservations were sold out. I decided to try and go anyways and arrived about 15 minutes before the show. I was let in immediately and there were plenty of seats although I think some of my luck had to do with the fact that it was a later show at 10pm. We also attended the Dueling Pianos show in the Headliners comedy theater twice and it was awesome. The crowd was energetic and the musicians were talented and entertaining. I do wish that they provided some additional bar staff because the room was packed. There were about 2-3 servers running around like crazy, but it took quite a while to get any drinks. Ports: Tortola: Getting onto the island was a breeze. Literally just walked straight off. We strolled around and explored the shops which were not too interesting. We found a martini cigar bar at the end of the small shopping area on the right called Aromas. We spent a pleasant few hours relaxing here and enjoyed using the free internet to check in on our puppies back home. My husband ordered a few beers and a cigar and I had 2 dessert martinis. I was happy to find this place because when I went to order a dessert martini on the ship, they were $18! The martinis here were a reasonable $10. From there we tried to find a book store, but were unsuccessful. Our exploration did lead to us stumbling upon an area with a great view of the ship. To get there you can just walk to the left once you get off of the boat and through the parking lot until you get to a rocky beach area. St. Thomas: Again, getting off the ship was quick. St Thomas has many more shops, but after we had been through 25% of the stores, we didn’t find anything new. Same bags, magnets, shirts ect. We then took the skyride and got an amazing view of the island and all of the ships in port. We wished that we had done this earlier and had time to sit and enjoy a drink while taking in the view and fresh air, but unfortunately, we had to be back on the boat by 2pm. Great Stirrup Cay: This is Norwegians private island and does require passengers to tender. We realized on the 3rd day of the cruise that you have to make a tender reservation if you want to get off of the boat early. This was done easily by call the box office on the stateroom phone. I have never made a tender reservation before and was surprised that you are assigned a letter and not a time. Due to this, we did not know when we would be getting off of the ship and had to pay attention to the announcements. The tendering took longer that I expected however this was mostly due to rough seas which is obviously outside of the cruise line’s control. The process was very organized which I appreciated. There was no pushing and shoving with people skipping in line and not knowing where to go. We hung out in the atrium and waiting until our letter was called before heading to the theater. From there they released us row by row to board the tender. The island was beautiful and we were thoroughly impressed. We have been to two other private islands including Disney’s Castaway Cay and Royal Caribbean’s Cocoa Cay and if we had to choose where to spend a day, I think I would pick Great Stirrup Cay. The island was well laid out. My mother in law walks with a cane and she had no difficulty navigating the island. Cocoa Cay on the other hand was underdeveloped with lots of unmarked dirt paths. We were impressed with the availability of chairs and plenty in the shade. I loved that on the bridge that takes you to the cabanas (which looked amazing), there is a nice view of the ship. My husband and I went for a short swim. The water was cold, but enjoyable once we got in. I was glad that I brought my swim socks which have thin rubber soles as some of the beach area was a bit rocky. The island buffet was pretty good with a good selection. The line to get back onto the tender was long, but moved quickly once boarding began. Disembarkation: We decided to put our luggage out the night before. If you do want to have your baggage taken off for you and also want to get out early, make sure to pick up your tags several days before the cruise ends as the early ones always go quickly. The early morning was a little stressful as my husband did not sleep well and decided to go explore the ship around 4:30 am. Que the panicking wife when both myself and my father in law searched the ship for an hour and could not find him. We eventually found him and I warned him that under penalty of serious bodily injury, he is not to do that to me ever again. After an early breakfast at the buffet we gathered our things and sat in the atrium lounge until our tag color was called. We walked straight off, gathered our luggage, and were waiting in the line for customs within about 20 minutes. We had a little hiccup when we realized that our stateroom host had not left a customs form in our room and we had completely forgotten about it until we saw everyone else pulling there’s out. We easily found a new form before getting in line and were in the car heading home 15 minutes later. Overall Impression: Obviously choosing a cruise really depends on what you are looking for. My husband and I agree that we have enjoyed this cruise the most. While the level of service was not quite what we have come to expect on Disney, the combination of the entertainment, food options, and price difference really set the Norwegian epic apart. We even booked a credit for a future cruise on board and hope to sail on the Norwegian Escape next December. Read Less
Sail Date December 2016
We chose NCL Epic because of the freestyle way of cruising. This gave us the freedom to do as we liked when we liked and dressing casual while doing it. We found the ship to be very big, with plenty of restaurant's and bars. We had ... Read More
We chose NCL Epic because of the freestyle way of cruising. This gave us the freedom to do as we liked when we liked and dressing casual while doing it. We found the ship to be very big, with plenty of restaurant's and bars. We had the Ultimate Drinks Package thrown in on the price which saved us quite a lot. We spoke to another couple who didn't have the UDP and their on-board account was over $2000 with still half the cruise to do. Our cabin 10196 was more than adequate for our needs and the bed was so comfortable. Having the balcony added to the enjoyable experience as we got up early on a couple of morning's as we came into port. The food was amazing, we did 2 speciality dining at tepanyaki and modern again couldn't complain about the food or the service. We got off at every port apart from Cannes because the sea was to rough to run the tender boats. All in all a great holiday and we will definitely be going with NCL again. Read Less
Sail Date October 2016
Have been on many cruises but this is my first review on Cruise Critic. Chose the Epic as there would be plenty to do on board if the weather was not that good. For this reason it turned out to be a good choice. The highlight for us ... Read More
Have been on many cruises but this is my first review on Cruise Critic. Chose the Epic as there would be plenty to do on board if the weather was not that good. For this reason it turned out to be a good choice. The highlight for us was the entertainment on board. We say Burn the Floor twice, and in the words of Julia Roberts in Pretty Woman, 'it was so good I nearly peed my pants'!! We also saw Priscilla Queen of the Desert and the Beatles tribute band as headline shows both were excellent. We also went to the Cirque dinner show, premium seats which was great to be so close to the action. The meal was ok not great for Cirque. Food on board was generally good to excellent. We ate in a different restaurant every night apart from a couple of minor issues. There was an excellent selection of well cooked food in the buffet for breakfast and lunch and we always managed to find a seat within in a minute even at the busiest times. Bearing in mind the number of people on board we were especially impressed with the service in this area. We had a drinks and dining package (3 speciality restaurants at no additional cost) as part of our cruise fare and spent hardly any money on board otherwise. Had we not had the drinks package included drinks were expensive especially as all drinks had 18% service and 10% tax added. The price we paid was therefore great value for money. Note drinks package does not include bottled water and you are not allowed to take any on board with you any has to be thrown away so don't bother to try it. Things like this are a bit annoying and water on board if you wanted bottled was expensive but you could always get a glass of ordinary water from machines in the buffet or out on deck etc for no cost that could be taken back to the room. The Cannes day we should have tendered ashore, 14 foot waves meant it was not safe and at lunchtime the captain had to abandon the port of call as although the weather was improving it still was not safe to use the tenders. Within 15 minutes of announcing the delay there was a full list of entertainment laid on including two headline shows in the afternoon. Very impressive. In generat most of the service we had was great, we had most of our drinks in the Maltings and Waves bars and the staff there were brilliant, they had our drinks lined up for us without having to ask. We didn't do any of the organised shore excursions, we organised a couple of our own with other companies in Naples and Civitavecchia prior to sailing and then organised Pisa from Livorno from the shuttle girls that were selling the tickets and did our own thing in Marseille. The weather for the week was very mixed, good days and bad. Read Less
Sail Date October 2016
Priscilla Queen of the Desert and Burn the Floor in the Epic Theatre are amazing. Cique Dreams and Dinner in the Speigal Tent is not to be missed! Howl at the Moon in Headliners is fun and Christian Miro, comedic magician in Epic Theatre ... Read More
Priscilla Queen of the Desert and Burn the Floor in the Epic Theatre are amazing. Cique Dreams and Dinner in the Speigal Tent is not to be missed! Howl at the Moon in Headliners is fun and Christian Miro, comedic magician in Epic Theatre is fun for kids. The Epic Beatles, Soul Satisfaction or Men of Motown in the Epic Theatre are pretty great shows too, so there is always something to do entertainment wise on the ship. I went on the ship for the entertainment and ports and the Mediterranean was a great choice. Not sure I would do the Caribbean but maybe in the future. Honestly, being a theatre technician myself, for such a small main theatre stage on the Epic, the shows are fantastic and make the venue feel bigger than they are. Being so close is awesome, as it's easy for the entertainers to interact with the audience. Read Less
Sail Date October 2016
Here is our review for our recently completed west med cruise on The Epic. We are a uk couple, nearly 70, and have cruised twice before. Once 14 days in the Caribean with Thompson and once on NCL Spirit out of Barcelona to North ... Read More
Here is our review for our recently completed west med cruise on The Epic. We are a uk couple, nearly 70, and have cruised twice before. Once 14 days in the Caribean with Thompson and once on NCL Spirit out of Barcelona to North Africa, Madeira, the Canaries, and Malaga. We enjoyed those two and decided to book The Epic. We booked in January with a company called flights and packages. The whole thing, with flights from Birmingham, two nights in Rome, three sets of transfers, inside cabin and the UBP thrown in, came to about £2K . I thought that was a good deal. After booking I started reading the reviews on cruise critic and was a little worried as many were bad. I even thought about cancelling. I’m so glad we didn’t as we had a great holiday. We flew to Rome where we had two nights in a decent hotel. If you want to read about our time in Rome go to TA Rome forum and see the post “We came to Rome Oct 2016”, by Trickster. We were taxied to Civitechia and arrived about 12 noon. Embarkation was simple and we were soon on deck 15 sipping our first cocktails and having a snack from the buffet. The tanoy told us our cabin was ready and we went down to deck 11, midships. We were pleased with the cabin. The toilet/shower arrangement was no problem to us. Later in the cruise we looked at the outside cabin opposite and decided we would pay extra for that next time. The bed was very comfortable. We only ate at the complimentary restaurants (apart from when we went to the spiegle tent). The standard of food and service was first class. We had pre booked the first three nights meals but on the other nights we never had to wait and we seated very quickly. I’m a musician and music lover and was mightly impressed by the entertainment programme. Priscilla, Burn The floor, and the Circus were outstanding. If you go to the circus, I recommend you pay the premium rate and sit downstairs. We were right against the action, and I was one of the ones who were recruited to help out. The skill of those performers was incredible. The meal in the tent was the least good of them all, but was still fine. There was no sign of crowding in the buffet at any time of day. Some mornings we had breakfast in Taste and sat by the window. On our last night we fronted up to Manhatten, asked for a table by the dance floor, which we were given, and watched 8 dancers from Burn the Floor carry out an exciting display. The daily news letter enabled us to plan our evenings and take in the other shows. The gypsy kings, men of motown, supreemes, we all saw in Headliners and they were great. Guitarist Alex and pianist/singer Juan entertained us in Maltings and Shakers. Most nights saw us in The Cavern. The Epic Beatles were so authentic it was uncanny. (OK... John was too tall and Paul was right handed). Aged 15, I saw the real Beatles when they played Birmingham Hipperdrome, and these guys brought the memories flooding back. Siglo, the four piece group from the Phillipines, were great. They could play anything from sixties pop to heavy rock. Randy, the lead guitarist.... what can I say! We also saw Christian, the magician. He tried hard but it wasn’t for us. We didn’t take any shore excursions. The NCL prices were criminal IMHO. For example, to go to Florence and Pisa on a ten hour trip cost almost £300 each. For a little more than that we could fly from Birmingham airport and have a three day city break. Instead we stayed in the ports and did our own thing. You can read how this panned out by going to the TA travel forums for Livorno etc etc and reading the post “we came to......” by Trickster. Suffice to say we enjoyed all the stops. The ship was very well maintained and easy to get around. Some have complained that the lifts were “packed”. Not so, never had a problem. The sun deck was great, with a smoking area for my OH. Plenty of sun loungers available. We never used the pools, but they seemed to cope ok. We were happy to pay the daily service charge. The crew worked very hard. So summing up we had a great time and would gladly cruise with NCL again. I hope this review can reassure potential cruisers who may have been put off by the bad reviews, some which, IMHO, are downright scandalous. Read Less
Sail Date October 2016
Just back from our third cruise, but only now signing up to cruise critic so this is our first review. My wife and I have just returned from a 7 day Mediterranean Cruise on board Norwegian Epic. We are a young married couple in our early ... Read More
Just back from our third cruise, but only now signing up to cruise critic so this is our first review. My wife and I have just returned from a 7 day Mediterranean Cruise on board Norwegian Epic. We are a young married couple in our early 30's. We made our own way to Barcelona. The Aerobus from El Prat Airport will take you to Playa Cataluyna costs €10 weekly return, From Playa Cataluyna we took a casual 10 minute walk down La Rambla. At the end of La Rambla there is a shuttle bus that will take you to the terminal for €3 - we priced a taxi and estimated cost was €40 each way The shuttle bus ride was approx 7-8 minutes to the terminal. Our luggage was tagged up pretty quickly and taken away as we entered into the main terminal. The check in process was very quick and smooth. We boarded the Epic at approx 2pm where we ate lunch at The Garden Cafe. The selection was plentiful. Pizza, hotdogs, burgers, fries, chicken, salads, sweets, the list is really endless. We stayed in a balcony room on the 10th deck. The room was initially, disappointingly small. we got used to it over the week and we had read reviews about the rooms previously but it was disappointing. There is no traditional bathroom, its a cubicle - the wash basin is in the main body of the bedroom. A cubicle shower is also seperate. The shower and toilet can be concealed from the main body of the bedroom by a curtain - we found this not relevant for us seeing that we are married but we thought it may be awkward if your sharing with a parent or friend. The bed itself was two singles pushed together, the mattresses were soft. There was additional pillows and quilts if required stored in the rear of the pull out couch. The couch I'd imagine could also be used as a pull out bed. There is sufficient storage for your belongings. The TV has a number of channels including a sports channel where I was able to watch a game. BBC news is also on the TV along with the other usually typical cruise information channels. Our balcony was pretty big. The cabin itself was very clean. There is shower gel and shampoo supplied. Regarding the ship: Large and very spacious, lots of nooks and crannies - plenty to see and do. Overall a very clean and well maintained ship. 17 decks but the top deck is for the Haven cruisers. The ship appears to have everything, tennis courts, soccer, rock climbing walls, slides, we were of the opinion that it was a great ship for kids. Also there is an entourage club for kids/teenagers that have their own activities. The restaurants that we ate in were top notch, except for Cagney's Steakhouse, we were just very disappointed with the standard of food in there. Top Recommendations would be Teppinyaki and Moderno. Shanghai's is a pretty good Chinese too but there is typically a 30 minute wait due to its popularity. The entertainment, for us, was the best part of the week. Burn the Floor was jaw dropping amazing, Priscilla Queen of the Desert was belly achingly funny...The Epic Beatles, Men of Mowtown, Spanish Rumba Kings, Dueling Pianos at Howl at the moon were all nothing short of outstanding. I could go on and on for another hour complementing the staff, the ship, the entertainment etc etc but I still could probably not do it justice. US Dollars is the currency on board, bottled water or specialty coffees are not included in the Ultimate Drinks Package and these have to be paid separately. The swimming pools are very small and are easily overcrowded. The nightclub was pretty cool, good DJ and the bar remained open until 3am. O'Sheehan;s Irish bar is 24hrs but don't serve alcohol after the club :) . Gratuities can be removed on board if you bring it to Guest Receptions attention in the first day or so, so if you prefer to tip employees yourself then there is no requirement to pre pay gratuities. First and most certainly not last cruise on NCL. Enjoy your time if you get on board. Norwegian Epic, Mediterranean, October 2016 MSC Musica, U.A.E / Oman, February 2016 Celebrity Solstice, Australia / New Zealand, November 2014 Read Less
Sail Date October 2016
We absolutely loved cruising on the Epic. It was a family cruise so myself, husband and 4 year old daughter and also my parents. We had balcony cabin 14109 and my parents had balcony cabin 14073. The layout of the cabins is admittedly a ... Read More
We absolutely loved cruising on the Epic. It was a family cruise so myself, husband and 4 year old daughter and also my parents. We had balcony cabin 14109 and my parents had balcony cabin 14073. The layout of the cabins is admittedly a little different having the shower and toilet separate, but in no way was an issue for us. The storage in the cabin is plentiful and the balcony itself was lovely to sit out on of an evening and watch the shore disappear in the distance. The beds were comfortable and our daughter slept well on the sofa bed. The room stewards were wonderful and my daughter was delighted with the towel animals daily. We took with us adapter plugs and an extension also as we already knew the sockets were limited, the hairdryer is also not brilliant. The ship itself is large and has plenty to do. We spent time in the swimming pools, which are heated. The Mandara Spa is beautiful and well worth the money for the pass. The food in all areas was excellent and the choice just great. Our daughter spent the majority of her days in the kids club which she absolutely loved, it was a task to get her out of there most days and she still talks about the staff she met there. The entertainment was spectacular, we watched Priscilla twice, I cannot agree with anyone who has stated that it is unsuitable, in this day and age I think that is a ridiculous comment. My daughter watched it very happily and was delighted by it all. The only thing I didn't like in the theater was that they asked us not to sit in the first 3 rows because of my daughter, if we had sat further back she wouldn't have been able to see anything so regardless we sat in the front row. Burn the Floor was also amazing. The service from all the staff was excellent, the only staff that I did not like were the sales people trying to get you to pay your next cruise deposit. We did actually pay a deposit (and are booked on a transatlantic cruise this Nov) but the lady almost attempted to force us into paying more, I cannot stand this kind of pushiness. Overall it was a wonderful family cruise and we are cruising the Epic again in November 2017 and I highly doubt it will be the last time either. Read Less
Sail Date September 2016
I love Norwegian Cruise line as their staff are so happy, friendly and helpful.The Epic is a large ship with so much to do to please all tastes. There are lots of dining options, bars,and numerous entertainment locations. Their shows are ... Read More
I love Norwegian Cruise line as their staff are so happy, friendly and helpful.The Epic is a large ship with so much to do to please all tastes. There are lots of dining options, bars,and numerous entertainment locations. Their shows are 1st class and the guest entertainment is very good and varied. I like the layout of the cabins on the Epic as there is so much storage space. Beds are extremely comfortable and having tea/coffee facilities in the cabin is a bonus. The standard and choice of food in the buffet is excellent and the meals in the two main dining rooms, Taste and Manhattan are well prepared, and presented. Embarkation/disembarkation flows smoothly and we prefer to walk off with our luggage at the end of the cruise. The system of being able to book shows and restaurants prior to the cruise is a great idea and saves time and queuing once on the ship. Additionally there are screens placed around the ship where you can book shows and dining options as well as from your state room. The dress code allows flexibility and the smart casual option is very popular. We tendered in to Cannes which was well organised without hassle and queues. I have now sailed with NCL on 4 occasions and am ready to book the next one! Read Less
Sail Date September 2016
Why Norwegian Epic - we chose the Norwegian Epic, as we found a package deal on it with one of the travel agents in Dublin. Both of us have been curious about cruise holidays in recent years, so figured this was a good way time to give it ... Read More
Why Norwegian Epic - we chose the Norwegian Epic, as we found a package deal on it with one of the travel agents in Dublin. Both of us have been curious about cruise holidays in recent years, so figured this was a good way time to give it a go! Check in and embarkation - very quick, dealing with courteous helpful staff along the way - very welcoming! We checked in our main luggage on arrival at the ship and just kept our hand luggage with us - keeping a pair of shorts and tshirt and swim wear had we felt like hitting the pool, was handy in the end as others had previously advised - our main luggage was at our room later that afternoon, not as late as we thought it would have been - good organisation on Norwegian's part! After emabarkation - we were able to use the pool area and bar and Courtyard/Garden Café buffet area as soon as we embarked on the ship. We grabbed lunch and a drink and chilled out in the Barcelona sun. The Daily paperwork which we were given on embarkation stated that the cabins are usually ready by about 1.30pm - we went with this time and decided to go check out our cabin (9246). Cabin (9246) - ready at 1.30pm (as we had read on the Daily) and our luggage was sitting outside the door awaiting us. We had selected an inside cabin as we felt we would not be in the room too often to gain full benefit from a balcony room or a cabin window. This was fine for the most part in the end - the only negative I found to the inside cabins was the lighting for applying make up etc. The darkness of the cabin in the mornings allowed for sleep in's where they were required (we're more the relaxing holiday type than the up early for sightseeing each day type). I survived though and don't think I scared too many away with my makeup in the end!!! :) The room size was fine with room under the bed to store empty suitcases once I had unpacked things into the considerably spacious storage in the room. The toilet was in a cubicle to the left as we walked in and there was a very spacious shower cubicle to the right - the shower I must say was great, brilliant power in it. There is a red curtain separating the entry door/toilet cubicle/shower cubicle area from the rest of the room which contains the wardrobe, other storage, sink, mirrors and bed. The bed consisted of two single beds pushed together but has to have been the most comfortable bed I've ever slept in on holiday! The room was always kept very clean and tidy by our cabin steward, Eva - not sure the same could be said for myself and my boyfriend!!! Food - we found the food in all areas good. I particularly loved the selection and quality of food in the Garden Café. My boyfriend was excited to try some of the deserts on offer here but wasn't that impressed by many of them in the end. I loved the whipped chocolate ice cream available in numerous parts of the Garden Café / Courtyard (outdoor area). We also tried other food areas as follows: Manhattan Dining Room - this was a nice setting, nice menu, however I think they try to go a little over the top. My pasta was a little on the lukewarm side and I wasn't overly impressed by the fish starter I got either. My boyfriend wasn't raving about the food afterwards either. However, we did enjoy the setting and the band playing in the background, and the service was pretty good. Taste Dining Room - the menu and setting here is quite like the Manhattan Dining Room. Again, we were not overly impressed but would still return for one night if we were on the ship again. The service here was a little on the slower side but they did seem very busy that night. And the waitress couldn't have apologised more for any delay. Spiegel Tent (for the Cirque Dreams show) - the three course meal we had here was lovely. The starter of bruschetta was nice, the steak was cooked perfectly and the selection of mini deserts was lovely also. Shangai Chinese - I loved this, almost moreso for the atmosphere in it. The food is good, although my boyfriend wasn't as fussed. Service is ok, not as friendly as some other parts but nothing to complain about either. This, I believe was a speciality restaurant in the past, but due to its popularity, is now complimentary. O'Sheehans - the food her was good. We ate here on two occasions, getting nachos, hot dogs, fish/chips. Nothing amazing, but perfectly edible. As this was 24/7, one of the nights my boyfriend stayed up later than myself, he decided to drop in and order a burger before finishing up for bed. The waiter took his order and came back with his pint of beer. A few minutes later, my boyfriend decided to go to the bathroom - when he returned his beer was gone and two women were sitting at his table. There was no sign of his burger. He spoke to the manager on duty about this who offered to put in a new order for a burger and get him another pint of beer but at this stage, he decided it was just bed time. Entertainment - we checked out the following: Cirque Dreams - this was amazing and combined with the three course meal included in the price, it is definitely worth the extra money! I am so glad we did this - it was probably the highlight of my week. The acrobats and acts have some skills and talent! Priscilla Queen of the Desert show - this was very disappointing. I had heard from friends at home that this was in Dublin before and was worth seeing - I am just glad we had not paid extra for this one! Epic Beatles - had heard lots about these and we managed to see them in the Cavern Bar towards the end of our week on the ship. They were very good but I think I had built my expectations a little too high. If you're keen on going to see these, be sure to be there to avail of a good seat at least an hour before they're due to play - this tiny little bar gets very busy! Spice H2O party nights - we went to the White Night party here, as well as the Fabba and Latin night - each of these were very good. This bar is at the back of the ship and you are at sea while they are on so best to bring a cardigan/little jacket. There also tends to be a bit of a toilet/pipes like smell at times there but it bothered my boyfriend more than me! Duelling Pianos act in Headliners - we only caught these on our very last night on the ship and were sorry we had to cut our night short there due to an early rise the next day to disembark. Benji in particular in this act is brilliant and very entertaining - definitely check this out! They can literally sing any song requested of them! Other musicians in bars inside - Shakers Martini Bar seemed to have good musicians playing at it and there was a guy playing guitar at Maltings Whiskey and Beer Bar that was good too. Overall service - we found that there weren't really many staff in particular that really stood out to us bar one in particular. Gede at the Cascades bar made the biggest impression on us, and just because of his polite, quiet but friendly manner. Whent the bar was quieter, he made more of an effort to come back to our side and chat to us - he knew when to leave us to ourselves and knew when to chat to us about our day, etc. We got on great with him and miss the chats! Disembarkation - this was super quick and very well organised also. Only negative point here is, we just did not want to leave the ship!!!! Read Less
Sail Date September 2016
Review of NCL Epic 25th September from Barcelona Early morning flight from Manchester to Barcelona and took the NCL transfer to the ship. Check in was very smooth and efficient and we were on the ship by 12 Noon. Headed straight to the ... Read More
Review of NCL Epic 25th September from Barcelona Early morning flight from Manchester to Barcelona and took the NCL transfer to the ship. Check in was very smooth and efficient and we were on the ship by 12 Noon. Headed straight to the Garden café on deck 15 which was very busy but not too much of a problem. After a leisurely lunch, we then w ent to find our B6 cabin, 11075 which was a large balcony. We were fully aware of the non-bathroom set up which personally was not a problem, but my Wife was less than impressed. She suggested that the designer should be sacked and that is probably why the Epic has no Sister ship. The balcony had 2 loungers, 2 chairs and 2 small tables which was fine. Went to explore the ship and remembered that the blue carpets were Starboard and the orange were Port. Same colours also on the lift buttons. With the ship full, it was obviously very busy, but never felt there was any problem. Dining Of the 7 nights we went to the Garden café buffet on 4 nights , twice to Taste and the last night to Manhattan. The buffet was good with plenty of choice and obviously if you liked a dish you could then go for seconds. We always looked for a suitable table first and one of us would sit whilst the other went for their food. The menus in the Taste and Manhattan are the same and very nice food with no need to pay for any supplements. There is always the standard steak and chips if nothing else takes your fancy. Excellent service from very attentive staff and well organised restaurants. We went every day to the Garden café for breakfast which was slightly tricky to find a table. Part of the problem is that 2 people would sit on a table designed for 6 or 8, and a lot of wasted space, as we prefer not to dine with strangers. Be prepare to wait for around 15-20 minutes if you wanted a freshly cooked omelette as this station was very popular, although you could walk round the back and find another station. Also went to outdoor area for lunches close to the Waves bar for a welcome beer. Ports Tuesday morning, we alighted and walked into Naples. A very busy city and trying to cross the roads was a real problem as the Italians simply do not stop even on designated crossings. Went for a coffee and trooped up via Toledo but not really much different than walking around your own town and not really much to see. After less than 2 hours, we were back on the ship and relaxed on the balcony. Wednesday morning docked at 6.00am in Civitavecchia on pier 12 Bis (N) and I was first off the ship and decided to walk all the way to the railway station and was on the train at 6.45am which was in the station. There was no sign of any shuttle at that time in the morning. My Wife decided not to bother with Rome, so I went alone. Off the train at Roma Ostiense and took the subway to Piramade for the 2 stops to the Colosseum. I had pre-booked my ticket and was there when the gates opened at 8.30am and straight inside. Took a few photographs and then headed for the Trevi fountain which were being cleaned and the fountains were not working. Walked then to Spanish steps and then to the Pantheon which was lovely inside. Quick walk to Piazza Navona and then headed across the river to Castel Sant 'Angelo and climbed to the top for a few more pics. Proceeded up the main street to the Vatican which was busy to say the least as it had been the weekly audience with the Pope. Past the security check but never made it into St Peters Square as at 11.15am, everybody was leaving and the police were blocking entry until 1.00pm. Headed to the station at Roma S. Pietro and back on the train at 12 Noon to Civitavecchia. No shuttle bus around at the station and so walked it all the way back to the ship. Thursday morning paid 5 Euros on the pier for a shuttle into Livorno to pick up a pre-booked coach by Tuscany Bus to Pisa which left at 10.00am. 2 hours in Pisa was long enough to see the Tower, Cathedral and the Baptistery. Bit of a trek from the car park to Miracle Square, going through a housing estate, over the railway line and trying to avoid all the African sellers of watches, sunglasses, etc. Friday took the 10.05am tender to Cannes which we had booked on the TV screen in the cabin. Had a lovely coffee in a harbour restaurant and decided to walk to the old town. Followed a sign which took us climbing a steep hill which ended up at a church and never really saw Le Suquet  . Headed back into the harbour and trooped along La Croisette looking at the very expensive shops before returning to the ship for lunch. Final day was Marseilles which saw rain for the first time. Found the green line when getting off the ship, went past the Seaman’s club and boarded the port free shuttle bus into Marseilles. NCL will charge you $15 for their shuttle. However, the rain was pretty bad so headed straight back to the ship. Entertainment Priscilla Queen of the desert was excellent. Found it interesting that they warned families that it was not suitable for children because of the course language and sexual innuendos, but nobody moved. Listened to Siglo in The Cavern who were a good rock band. Most evenings, sat around the Shakers cocktail bar and had a few Black Russians and Pina Coladas and listened to various piano players/singers. We had the UBP which was good to try various cocktails and not worry about the cost. Tried the Bliss lounge one evening which was karaoke night which was not our favourite and the atmosphere was flat. Overall A very relaxing cruise with good service from Orlando, our cabin steward. One comment about the general waiting staff around the Garden Café was that they did not appear to be enjoying their job, never smiling or trying to make conversation. The staff however in the MDR's were very friendly and helpful. Having previously sailed on the Pearl and the Jade, I would probably prefer these two Jewel class ships over the Epic. Read Less
Sail Date September 2016
We cruised on the Epic departing from Rome on Wednesday September 28th for 7 days of Epic FUN. After spending three days in Rome exploring the city we were ready for a little R & R on the ship. We arrived at the port at approximately ... Read More
We cruised on the Epic departing from Rome on Wednesday September 28th for 7 days of Epic FUN. After spending three days in Rome exploring the city we were ready for a little R & R on the ship. We arrived at the port at approximately 1:00pm and were met by David our concierge from the Haven. We were quickly checked in and made our way up to the Haven with an escort. After suggesting we grab a lunch in the Epic Lounge we were given a tour of Haven and the Posh Club and shown to our 2 bedroom family suite. The suite was huge and more than enough room for my wife and myself. We were offered this suite after contacting NCL up sale line and jumped at the opportunity. If you do get the chance to upgrade to the Haven do it, you won't regret it. From our cabin steward Jay to our butler Ahmad to the gentleman at the concierge desk and the servers in the Epic lounge we were treated like GOLD the whole week. Our favourite part of the Haven was the bar just outside the Epic Lounge and our favourite crew member was Diego the bartender. After meeting Diego the first night when my wife was not feeling well he always remembered my name and drink and had one ready for me when ever we went for drinks. Diego was a lot of fun and always stressed "happy thoughts" through out our trip, we can't say enough about him and NCL should be proud of this great employee. He is one of the reasons were already at looking a booking another cruise on the Epic. On days we stayed on the ship we enjoyed our time in the Posh Club, our bartender Nash and his crew were excellent and made speciality drinks for my wife and always made sure I had a nice cold Coors Light. We had pre-booked Priscilla Queen of the Desert and the Cirque Dreams show and were thrilled with both. I suggest also checking out the back up band in the Cavern Club, sorry I forget their name but they were excellent and played all types of music. The casino was a lot of fun and we ended up $400.00 ahead by the end of the trip. This was the first vacation that both my wife and I could have easily stayed a few extra days if we could have. We met lots of nice people from Canada, UK and the US and everyone seemed like they were having a great time. I can not find a fault with the ship, our suite or the crew and we are hoping this will be the first of many cruises with NCL and the EPIC. Read Less
Sail Date September 2016
Norwegian Epic Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 4.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.5
Rates 4.0 3.7

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