35 Norwegian Epic Cruise Reviews for Entertainment Cruises to Caribbean - All

We really enjoy NCL for its food service and shows, but this ship has squashed our positive feelings, let me explain. The ship holds 4000 plus passengers, mostly heavy drinkers and casino addicts on this cruise, but that was not the ... Read More
We really enjoy NCL for its food service and shows, but this ship has squashed our positive feelings, let me explain. The ship holds 4000 plus passengers, mostly heavy drinkers and casino addicts on this cruise, but that was not the problem. The design of the ship is not passenger friendly. Firstly the balcony cabins are small, with a huge uncomfortable to sit on sofa bed occupying much of the space in addition to the beds in this cramped space. The bathroom is another issue. On one side of the door to the cabin is a phone booth size shower stall, and the toilet is on the other side in a similar stall. The tiny sink is located about 6 feet away next to the closet in the cabin- and I mean tiny. More importantly there is not enough seating in the show room, or in the atrium area where many activity are held. These are simply nice chairs but there are not enough of them. Activities there attract a lot of guests, most of whom must stand. The cavern club where great music takes place holds less than 100 people- again very few chairs. The comedy club fails in the same way. We were also disgusted by their "dueling Pianos" that for one show featured two improvising drunks begging for drinks or tips, or in the second show a screetching girl player and the worse drunk.Crowded, but not for long. There was a lack of band music to dance to, and the large Bliss lounge was underused, mostly saved for drunken karaoke singers. If you do not buy the drink package be prepared to pay 9 dollars for a beer, and 12 for a mixed drink. They will not allow you to bring on board a bottle of wine, or bottled water- 3bucks to buy it there. This ship is a real negative for NCL, so avoid it. I have been on 30 plus cruises- I know a dog when I see it. Read Less
Sail Date January 2018
First time on NORWEIGN Cruise. Picked this particular cruise for its itinerary and ship. Some of the reviews weren’t very good. I was a bit worried about the size of the ship, but also very excited. We are a couple in our mid 60’s ... Read More
First time on NORWEIGN Cruise. Picked this particular cruise for its itinerary and ship. Some of the reviews weren’t very good. I was a bit worried about the size of the ship, but also very excited. We are a couple in our mid 60’s traveling with two other couples and one single. Embarkation was smooth and painless. Went right away to the buffet and was delighted with the selection and cleanliness of the buffet. Food was really good. Then We went to check if our cabin (11th floor, mid ship balcony) was ready and it was. We found that having the bathroom divided into two sides, one being the potty and the other being the shower, was odd at first but not once was it inconvenient. Actually several times my hubby was showering and I was in the potty and it sped up our getting ready for dinner. There was SO much storage in the room, it was great. Every place you looked, there was more storage. We were able to keep our room neat And uncluttered for the whole week. The bed was awesome. Very, very comfortable. Pillows were great. Unlike other ships, our glass balcony outside was kept SO spotless during the whole cruise. In the past, I had to call housekeeping to come and wash the glass so we could see out when we were on the balcony. That was such a surprise and made such a difference to us being able to SIT and watch the world go by. We got the adult beverage package and three nights in a specialty restaurant. Other cruisers on the website, complained about the lines and no staff walking around. We never found that. Always great service...never a line....drinks were great. Mudslides were FABULOUS. One night, we ate in Cagneys Steak house. It was really delicious . We also ate in the Brazilian restaurant. It was just OK. Found the food very bland. And had to eat fast as The waitress was kind of hurrying us along. The third specialty restaurant was during the CIRQUE show. You had no choice of menu. Salad, soup and then filet mignon and jumbo shrimp. The food was delicious, but the show was CRAZY WONDERFUL.....we were thrilled. The other shows were good enough to be on broadway. Priscilla queen of the dessert was hilarious. We laughed so hard we cried. Stomp the floor was ok...the guys were bored. The late night comedy shows were so funny....even the earlier, cleaner comedy shows were good. Howl at the Moon Piano Bar was a blast. Singing along, listening to the banter between the piano players was sooo funny. We loved watching movies outside. So much fun.. The casino took our money. But I’m sure it takes everyone’s money who plays, wins and then decided to give it back. Had lots of fun loosing. Penny slots were great. Shoppes on board were about the same as every other cruise ship. High prices on jewelry, low prices on cigarettes and liquor. Ports were..well..the same crap, different islands. My hubby bought a tee shirt that says just that! Couldn’t find any place with free wireless internet. Did eat lunch in Margaritavelle in Cozumel, as they promised free internet. I couldn’t even get on line. Someone else got on line, but couldn’t text or call..oh well...we got off the ports (we missed Norweigns Private Island)due to bad weather and high waves. Never felt the ship move..NOT ONCE. it was wonderful !! We also got reimbursed the port charges for that port on our account. I thought that was really great. Customer service was awesome. Helpful. Friendly. Knowledgeable. My biggest fear was the crowds on board. Honestly the only time I felt crowded was upon leaving or boarding the ship on the ports. There was SO many elevators throughout the ship that we never waited more than two or three minutes. There was never a long line to be seated in the main dining room. And I guess I should mention that the food in the dining room was so delicious. Never a bad meal. Delicious soups, appetizers, main courses and sweet, delicious desserts. The activity director kept things jumping all the time. There were so many different activities to do, whether in port or at sea. Lots of games, shows, demonstrations..all day. The music at night so great. So many choices, so little time. Disembarkation was my only real complaint. It took us so long to get off the ship. People weren’t following directions being given over the speakers. So I guess I can’t blame the cruise line for people who just do their own thing and don’t take others into consideration . While on board we tried several times to see the agent about booking a future cruise. But that line was LONG. So now I am doing just that on line. So I can sum up our cruise in a few words: easy, relaxing, fun, serene, delicious, awesome, stress free, fattening, hilarious, sexy, and just treated like a king and queen. Looking back on two cruises on Carnival, both we were disappointed in. We didn’t like anything about our one cruise on Celebrity. Royal Caribbean was great also. But no comparison to this cruise on NORWEIGN EPIC. The cabin was great. The ship was Gorgeous, Food was delicious, employees went above and beyond...bagels and lox every morning. What could be better?? FABULOUS SHIP. FABULOUS TIME. THANK YOU NORWEIGN EPIC... Read Less
Sail Date December 2017
This was out first time aboard Norwegian Epic after a great Caribbean Cruise aboard Norwegian Star. We liked the freedom aboard and the choice of restaurants and times. The outdoors parties were great for all ages. We also like the ... Read More
This was out first time aboard Norwegian Epic after a great Caribbean Cruise aboard Norwegian Star. We liked the freedom aboard and the choice of restaurants and times. The outdoors parties were great for all ages. We also like the climbing wall and pool areas. It is a large ship but you do not see the crowds. We were familiar with the ports and we tried something different to learn something new. These are the highlights of our Global Learning Adventures. We hiked the hills of Nassau up to Providence House with a great view of downtown, port and top of the cruise ships. We went to Mystic Mountain in Ocho Rios using a local van. We learned about Olympic history at Mystic Mountain Museum and got stuck under the rain while riding the cable car. We waited "singing in the rain". During our days at sea, we enjoyed the shows, dancing areas, and our cabin. We are inside cabin cruisers as we like darkness to rest. Our cabin is just to go to bed very late and wake up early to watch sunrise. Join us and be a Global Learner. Read Less
Sail Date November 2017
I took this cruise with a club my wife and I belonged to. I have sailed on Princess many times ,once on the Epic and thought it would be fun to go on a trip with the club. The ship was a big disapointment.We had an inside cabin which was ... Read More
I took this cruise with a club my wife and I belonged to. I have sailed on Princess many times ,once on the Epic and thought it would be fun to go on a trip with the club. The ship was a big disapointment.We had an inside cabin which was very small. Its layed out in a weird configeration with a red curtain between the bed and shower. The sink is in the bedroom, so when you leave the bathroom you have to pull curtain aside and go to the tiny sink to wash your hands. We found ourselves getting into each others way. You would think the toilet, shower , and sink would be in one location. We are not big people and with that layout we were always in each others way,if you are a large person you will probablely have trouble in that weird layout. The ships comman areas always feel crowded . The buffet had a large selection of food. The only thing I found was it was not as hot as it should be , this included the two main dining rooms. One word of caution, in the morning the floors in the entire buffet are very slippery, I saw one woman fall. You can take your food outside to eat at the many tables located there. the problem with that is the constant loud dance music they pump out of huge speakers . The band stage is also located on the same deck not to far from the tables and when the band playes its way too loud! Its hard to hold a conversation. With all the people on the ship I didnt think the bathrooms were cleaned as often as they could be. With the drink package you have to go up to the very crowded bar area and wait till a bartender gets your order. Its usually packed. Staff does not seem too happy, The way the hallways are laid out where the cabins are is confusing with many turns, its easy to get confused to where your cabin is. The elevators are always packed ,I ony found two banks on eitherside of eack other, one in the front and back. The jogging track is on deck 7 and has no view only lifeboats to look at when you are walking or jogging and its only on one side of the ship. Even though they have smoking areas on the ship you will see people light up in areas where they are not suppose to, as by the jogging track and above the pool areas. I have taken 13 cruises and I would never go on this boat again if the gave it to me for free. Read Less
Sail Date January 2017
Not happy with the miscommunication regarding the non-alcoholic wine. Had the beverage package and still had to pay $24 for a bottle of non-alcoholic wine, yet my husband had red wine by the glass for no charge. Do not see the logic in ... Read More
Not happy with the miscommunication regarding the non-alcoholic wine. Had the beverage package and still had to pay $24 for a bottle of non-alcoholic wine, yet my husband had red wine by the glass for no charge. Do not see the logic in this. Non-alcoholic was was only available in restaurants, not in bar/lounge/pool areas. Should be sold by the glass just like regular wine was. Made the call to Norwegian prior to our sail time to ask if there was non-alcoholic available, we were told yes, but not communicated that there would be a cost above the beverage package. The overall service, especially in the specialty restaurants was over and above. Disappointed in the O'Sheanan's pub, service was slow and mediocre. The cruise director and assistant cruise director made the overall experience extremely enjoyable. Our room stewart (Nayan) knew our names from the first time we introduced ourselves. He was very professional, friendly and helpful. Read Less
Sail Date December 2016
The embarkation and disembarkation went very smoothly. We travelled with a big group and planned ahead for excursions and shows and dining and everything went smoothly. We were all very disappointed that our stay in St. Thomas was so ... Read More
The embarkation and disembarkation went very smoothly. We travelled with a big group and planned ahead for excursions and shows and dining and everything went smoothly. We were all very disappointed that our stay in St. Thomas was so short. We had to be back on the boat at 2PM which left very little time to sightsee and shop. I would not recommend this cruise simply for that reason. Dining was great; loved the freestyle dining! There were plenty of activities and shopping and entertainment on the boat itself. A number of us bought a weekly pass to the spa. The hydrotherapy and hot tub, heated lounge chairs, sauna and aromatherapy showers were amazing! You can get massages, facials, etc. also We used it every day and would highly recommend it. The fitness center had all the latest equipment and a great view of the sea along with classes and seminars. Loved it! Read Less
Sail Date December 2016
The port canaveral operation needs a manager to organize their operation. Right now it is a mess. Taxis & shuttles lined up to pay entry fees. Very poor oversight, I'd fire someone. The cruise lines should demand improvement ... Read More
The port canaveral operation needs a manager to organize their operation. Right now it is a mess. Taxis & shuttles lined up to pay entry fees. Very poor oversight, I'd fire someone. The cruise lines should demand improvement right now. Once in NCL'S domaine, at pier 10, all went smooth & easy. Not a pretty ship. To me it looks like a barge with a hotel stuck on top. Well maintained, smart, clean interior decor. Smiling staff who are doing their very best, which is more than I could do considering some of the nasty people, "guests", they have to put up with. 4000 polite, normal guests, & a few mouthy morons who expect everything but are impolite, loud, cheap, ignorant slobs who demand something for nothing. This ship has the best entertainment afloat. Every venue offers top notch, quality performances. We really enjoyed the shows & the bands. All venues were filled to capacity & really rocked. 60, 70, & 80 year olds just mov'n & a shake'n. EPIC BEATTLES!, piano bar, Broadway shows, & Cirque! Something for everyone, really enjoyed every offering. After the dull 27 days aboard a HAL ship, this was a very welcome change. I don't know how anyone wouldn't rave about the food aboard NCL ships. They always seem to pay particular attention to PRESENTATION. Everything looks good. Every offering tasted good to me, but, I especially enjoyed the Dover Sole. Best I've evere had. Steaks were done as requested. I have a reaction to MSG & so I worry when I find beef served up especially tender...no problems with NCL...I love it. To each their own...NCL suits me. Read Less
Sail Date December 2016
Sure, I had some gripes about the cruise. Who wouldn't? But overall I was very pleased with the experience. This was the first experience on Norwegian for the wife and I. We found it to be very good in most areas we consider ... Read More
Sure, I had some gripes about the cruise. Who wouldn't? But overall I was very pleased with the experience. This was the first experience on Norwegian for the wife and I. We found it to be very good in most areas we consider important: Entertainment, Dining, Gambling, Activities, Relaxation and multiple options at any given time. THE GOOD The ship offers so much to do, particularly with flexible included dining options. It's nice to have both a buffet and numerous, non-premium restaurant options. I love the noodle bar best and I highly recommend sitting at the counter. ENTERTAINMENT Wow! What impressive options. Two big shows, a cirque show, multiple bands and "street performers." Burn the Floor is an incredible dancing show. Everything from ballroom dance to the foxtrot and beyond. Amazing footwork. Kylie from South Africa steals the show. Priscilla Queen of the Desert is a cute Broadway-style adaptation with good production value, although the show's appeal is somewhat limited. Cirque Dreams dinner show. While an additional charge - Wow! Epic Beatles - great, no awesome tribute band. John is spot-on. Siglo - another awesome band. The Manhattan band - We tried to sit through two of their performances but the singing was just too off-key. Degas - He did a Neil Diamond set and other great appearances. A re-creation of Liverpool's Cavern Club was a great venue for the Beatles. And the main theaters fit their performances well, too. DINING We mostly stuck to the buffet, which was nice. However, we were dismayed by frequently being turned away from various restaurants and service counters because they were preparing to close for extended periods throughout the day. We would always seem to approach them at that time. In fact, during certain hours, there were only one or two limited dining options open on the entire vessel. You would think at least the buffet would maintain some level of continuous service. ACTIVITIES The water park is great fun. RELAXATION The thermal spa is to die for! Not only is it huge, it offers everything you'd expect from a spa and more. Saunas, steam rooms, Jacuzzis, waterfalls, and bubbles!!! The staff's aggressiveness, however, reflects the overall feeling onboard that every crew member has a sales quota. THE BAD Although we found a few diamonds in the rough, the overall level of service was not world-class by any means. A bit of snootiness here, indifference there and it all adds up. THE UGLY The toilets are awful, and since you'll probably be using them now and then, you'll certainly notice. Super-thin seats that make you feel like you're sitting on the bowl rim. Cheap, one-ply tissue. Ugh! The TV is almost as bad. No football games during one of the biggest weeks of the season. Just European soccer, and lots of it. I'd understand if the ship was servicing European travelers, but this is out of Florida! Read Less
Sail Date November 2016
We had friends already booked so decided to give Norwegian a try ...we booked a balcony cabin. What a shock that was. Very. Small had to back up in beside the bed in order for hubby to go past ... Bathroom toilet was seperate and very ... Read More
We had friends already booked so decided to give Norwegian a try ...we booked a balcony cabin. What a shock that was. Very. Small had to back up in beside the bed in order for hubby to go past ... Bathroom toilet was seperate and very small no fan no privacy weird set up sink was in room and very small not deep , shower was ok. Our previous inside cabins were easier to move in than this one .... Waiting 1 hour to get seated in dinning room then over 2.5 hours for dinner was ridiculous a Hubby had a coffee I asked for tea got a cup and tea bag wIted over 20 min for hot water hubby had 2 coffees during this time , one night we were seated and received our menu the didn't see. Waiter for 20 min to place our order. Received dinner. Took a long time. Then waited for 20 min for table to be cleared there were 6 of us. Got desert menu and then another 15 before anyone came to take our order... Same in both restaurants taste and Manhattwn, , They say it's the Freestyle. Do what you want when you want but theatre is sooo small you need to book all your shows ahead of time the line up 20 min early to get a seat with your friends. Same goes for comedy club. Have to book in advance. And chairs were pub style bar stools very uncomfortBle for older folks , we missed a biooked show due to the late service in the dinning room one night , Not enough seating in the adults only area every day people saving seats at 7 am for the day. Never was able to get even2 chairs in this area Read Less
Sail Date November 2016
Overall the cruise was great, compared to others we found more activities and lots more to do mostly in the evenings. The evening shows like newlywed not so newlywed, the perfect couple, celebrity dance off, cirque de soliel, burn the ... Read More
Overall the cruise was great, compared to others we found more activities and lots more to do mostly in the evenings. The evening shows like newlywed not so newlywed, the perfect couple, celebrity dance off, cirque de soliel, burn the floor, comedians were amazing. I didn't care for the Pricilla Queen show, waste of time. The check in was a disaster took hours no clear signs or staff around to guide people, messy. The daytime activities even on sea days were lacking, I saw past schedules from people you recently went on other Norweigan ships- they had more interesting things like cupcake decorating class, interactive cooking demos... we didn't have much of that more like bingo and some poolside contests, the fun stuff like wine and chocolate was an additional cost, we pay enough for the cruise there should not be an extra cost. The cruise director Scott and assistant cruise director she was british were very friendly, smiling always and they made the ship more fun. There was options for everyone for food, however we did ask for a special diet menu and a few nights were very disappointed, one they made a huge error and brought us shrimp in our pasta we saw it and sent it back as strict religious vegetarians, next clean plate as we started eating we found another shrimp hidden, we were disgusted. I called the executive chef. At Thanksgiving dinner we were just given a potato cake with spinach it wasn't enough food and the apps were always salad which consisted of few pieces of lettuce, onions and few cucumbers, surely you can do better than that with a salad, we indicated we ate dairy so goat cheese and beets or candied walnuts something more original especially on thanksgiving would have been nice. I think there were too many people so the service lacked a little especially since on every other cruise I have been on they went above and beyond with our special diet to make us amazing tasty filling dishes, here we were more of an after thought. they need more adult pools and kids should not be allows in hot tubs, one day they put bubble bath in the hot tubs and made a mess, the kids stayed in the hot tubs for hours, this should be for adults only. the H2o pool was so small, need bigger adult pool, rock climbing was closed everyday when I checked. The tender boats in Bahamas were also a big issue and we had to wait hours to get to the island. The pros: activities and most shows were good, princess was so bad in this aspect. Kunal our service at the taste restaurants was excellent. Rayz the maître de was good he definitely made an effort. Praveen the chef did come to our table to apologize for the shrimp incident, the executive chef also apologized which was nice of them. Cruise director and assistant cruise director were excellent at entertaining people. Most staff were friendly. and the washy washy ladies were very nice. Read Less
Sail Date November 2016
Norwegian Epic Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 4.0 3.8
Entertainment 5.0 4.0
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.5
Rates 4.0 3.7

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