Norwegian Epic Cruise Reviews

4.5 / 5.0
4,409 reviews
Photo Credit: Suzannec
Photo Credit: Poppy01
Photo Credit: Poppy01
Photo Credit: Poppy01
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3.5
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Featured Review
Four Out Of Five - that's unheard of!
"All in all, this was a good cruise with good staff, perfect weather and a good set of stops around Southern Europe, although I really do hope these cost cutting and recouping exercises are not a permanent fixture, particularly on the port taxes and charges on drinks.The (fantastic) veal chop had been replaced with a (less good, but still nice) pork chop, and the rossini now has a 10$ surcharge (which is really $13 after service and port taxes - more on the latter later!..."Read More
agilebeast avatar

agilebeast

2-5 Cruises

Age 20s

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1-10 of 4,409 Norwegian Epic Cruise Reviews


Enjoyable Caribbean cruise

Review for a Europe - Western Mediterranean Cruise on Norwegian Epic

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Suzannec
10+ Cruises • Age 60s

I went on this cruise with relatives who were celebrating a big anniversary and I was in a solo studio. This was my first time on the Epic and I had a great cruise but my experience was likely very different from others who sailed on this ship recently. Reasons for this may be because this cruise had fewer people on it than others recently and it seemed as though there was a lot of new staff. I ...
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Sail Date: February 2024

Cabin Type: Studio


Totally disappointed

Review for a Europe - Western Mediterranean Cruise on Norwegian Epic

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JenniferE
6-10 Cruises • Age 40s

I wish I would’ve googled this ship before we booked, but I guess I gotta learn somehow. This was our first cruise with Norwegian and everyone was ranting and raving about how great everything is. The only thing they had going for them was embarkment and disembarking, that was super easy as long as you know what you are doing. Our room had a hull balcony, which is fine because I knew what those ...
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Sail Date: February 2024

Cabin Type: Balcony


Below average service and sub par excursions

Review for a Caribbean - Western Cruise on Norwegian Epic

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T6Driver
2-5 Cruises • Age 50s

We chose this cruise because of our past experiences with Norwegian. In the past we have been extremely happy with the line. We were not Haven guests on this trip. We also had friends who cruised for the first time and were deciding if they would like this type of trip. Overall the trip was average to below average WRT service,the room and bed, The cleanliness of the ship, casino prices, and ...
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Sail Date: February 2024

Cabin Type: Aft-Facing Penthouse with Balcony


This was our 10th cruise and the worst

Review for a Caribbean - Eastern Cruise on Norwegian Epic

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Always on vacation 51
6-10 Cruises • Age 50s

This was our 4th cruise with NCL we have cruised 5 times with Disney and 1 with Royal Caribbean. This will be our last NCL! The staff was rude and they didn’t care about their customers. We waited in 30 minute lines just to get a drink even a soft drink. The food was horrible except at Cagney. The excursion we booked was to include a catamaran but didn’t…they only refunded us 30.00. They ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Balcony


The Only Thing I Can Say Is NOT GOOD

Review for a Caribbean - Western Cruise on Norwegian Epic

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TheLilyChicken
10+ Cruises • Age 50s

I should have done my homework before I subjected my family to the EPIC. Embarkation was painless but waiting 3 hours for your stateroom to be ready was painful. The Family Balcony Suite was excruciatingly small. It was dated and absolutely of poor design. The commode was 2 feet from your head while sleeping. The room accommodates at most three guests and somehow they allowed 4 in ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Balcony

Traveled with children

Traveled with disabled person


Totally NOT what we hoped for! First time USA

Review for a Caribbean - Western Cruise on Norwegian Epic

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Onno Diggeheim
6-10 Cruises • Age 50s

After several cruises in Europe, we really wanted to visit the Caribbean. NCL seemed as good a choice as others. We went for the itinerary. In short; the ship and service was great. Although she felt somewhat 'outdated' to us. We had a nice aft balcony stateroom. The 'strange lay out ones' as you can read all over You Tube... A cupboard didn't close. A nightlamp didn't work, but ...
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Sail Date: February 2024

Cabin Type: Aft-Facing Balcony


Disappointing Crusie

Review for a Caribbean - Western Cruise on Norwegian Epic

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ab6947
2-5 Cruises • Age 30s

Disappointment in the quality of this cruise. This is my third NCL and 5th cruise and was the least enjoyable of my experience. The staff was frequently rude in numerous departments. You had to wait in line for everything including all restaurants and bars, which I've never experienced before. It was a minimum 20-30 minute wait for all bars & restaurants for service. There was a lack of activities ...
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Sail Date: February 2024


NCL, you must do better!!

Review for a Caribbean - Eastern Cruise on Norwegian Epic

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Cruiselife1977
10+ Cruises • Age 40s

I typically do not take the time to write a review but I felt compelled to save people from wasting their money on this ship. I must state this is our 11th NCL cruise and my family is loyal to NCL. Also have travelled on the Epic in 2019. WHAT HAPPENED? I want to start by recognizing the good. The cruise next team were fabulous and the service in Cagney's and Le Bistro top notch! We were able ...
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Sail Date: February 2024

Cabin Type: Balcony


Great cruise....but.

Review for a Caribbean - Western Cruise on Norwegian Epic

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Jay12345654
2-5 Cruises • Age 20s

The cruise has a great variety of things to do and always keeps you well fed. There is a main dining hall that has included breakfast, lunch and dinner. There are also ALOT of bars, restaurants and entertainment onboard. Writing this review it is important that i specify we had the "Free at sea package" Pros- - A LOT of places to eat and grab a drink - Entertainment with good music ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Balcony


First and last NCL sailing

Review for a Caribbean - Eastern Cruise on Norwegian Epic

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Canutecruises
6-10 Cruises • Age 30s

I take no pleasure in saying that I've never dealt with a company that treats customer service as recklessly as NCL. There are several points for improvement. I'll focus on the most glaring issue. On the final day of our cruise, a staff member at the photography studio yelled at us, and became extremely condescending, over their inaccurately labeled and stated prices. We were provided several ...
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Sail Date: February 2024


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