Norwegian Epic Cruise Reviews for for the Disabled to the Eastern Caribbean

Food was great, staff were nice and friendly. We had a good time. The cruise director & captain were funny and witty. I’m giving them 2 stars because of the “Kids Zone”, our trip was predicated on having our 3-yr old go to splash zone while we attended our specialty dining, gambling and occasional drinks, however the staff and policies at the Kid Zone (splash zone) were horrible! ) they wouldn’t ...

Mid ship / Deck 9 Balcony Room Pros: Excellent / Great food (all beef is angus beef) - never over cooked as we experienced both times on Royal Caribbean. By far the best food on any cruise line we've experienced. Excellent customer service No seasickness due to captain/pilot's experience on large swells on last day of cruise No lines for Starbucks Cons: *No place to get away ...

We have cruised multiple times with multiple cruise lines this was such a disappointment to our group of 10 and a 16 month old. I will make this easy to review: 1. Long waits for everything 2. Since the casino is so large and covers so much of the 6th floor on the boat there is a constant smell of cigarette smoke on the floors above and below. 3. The kiddy pool is the size of a blowup ...

Start with the positives, ship was quite nice, as were accommodations. Staff on the most part were helpful, and food was very good. Now the negative, way too many passengers to appropriately accommodate. Long lines and wait times for shows, drinks elevators etc. Norwegians overall business practices are poor in my opinion. Besides the unreasonable costs for packages such as drinks and specialty ...

I have cruised other cruise lines several times. This was my first trip on Norwegian. The good thing about the ship was that we had a nice balcony room, that was soundproof even though near the elevators and stairs. The rest was very poor. 1. Food was terrible. They did not even have the choices they listed on their website as their standard menu. They served the same core selections ...

Chose this cruise because of the itinerary and price. We found the overall ship to be in good shape and clean. The staff was excellent and very helpful. Stayed in a Haven suite and found the cabin to be clean and good size for my wife and I. We found the food to very good and restaurant staff to be great. The casino on the ship is the biggest we have seen on a cruise ship and really liked ...

I typically do not take the time to write a review but I felt compelled to save people from wasting their money on this ship. I must state this is our 11th NCL cruise and my family is loyal to NCL. Also have travelled on the Epic in 2019. WHAT HAPPENED? I want to start by recognizing the good. The cruise next team were fabulous and the service in Cagney's and Le Bistro top notch! We were able ...

This was our 4th cruise with NCL we have cruised 5 times with Disney and 1 with Royal Caribbean. This will be our last NCL! The staff was rude and they didn’t care about their customers. We waited in 30 minute lines just to get a drink even a soft drink. The food was horrible except at Cagney. The excursion we booked was to include a catamaran but didn’t…they only refunded us 30.00. They ...

The staff was miserable not welcoming very rude and just not happy the food was terrible cold dry I have been on other cruises with Norwegian and the food was so good but no more .. the never added my drink package and customer service wouldn’t help me on the ship and I was not the only one with that issue a bunch of other passengers in line at guest service with same issue .. I booked 2 rooms ...

I have been on a couple of cruises and thought I would try out Norwegian for the first time. Sailing on the Epic made me question whether I want to sail with this line ever again. The ship is just super outdated! Particularly the rooms. I stayed in a balcony and they have these weird couches in them that are extremely stained and make me question if I even want to sit on them. The carpets are ...