NCL used to be a very friendly cruise line with great guest services. However, during our most recent two cruises with NCL (one before and one after the Covid-19 lockdowns and restrictions), they have shown they know how to ruin a cruise. This southern Caribbean cruise, our third recent cruise, is no exception, just a significant number of frustrations, disappointments, broken promises that add up ...
The good….Cruise director, senior staff and entertainment were excellent. We especially liked the cruise director Jamie, as well as the comedian, Simon Cotter. Jamie kept everyone engaged in activities, and Simon kept everyone laughing throughout the ship non stop. Simon was very personable and engaged in conversation everywhere we ran into him. The bar tenders were always hustling and made some ...
We were very disappointed with our cruise aboard the Norwegian Dawn. This isn't our first cruise with Norwegian, in fact we have sailed on this ship before, but after this cruise we will never sale with Norwegian again as they main focus seems to be profit and nothing else.
To begin with, when I booked, I paid for the dining and wifi package, but upon embarkement those add-ons had disappeared. ...
We chose this for a Holiday Cruise. We booked a penthouse suite room 12350. They ship was easy to get around. It says capacity of around 2,300 passengers. The ship had over 2,500. The ship is old. Our room had two balcany windows that had bad seals and the balcony door was extremely dfficult to open. The lock on the cabin door didn't work, one sink had a constant drip, and we reported ...
This was our 8th or 9th cruise, so not an expert but do have some experience. We didn't get off to a good start as I spent $249 on Priority Access (PA) which didn't actually exist. You are reading correctly, it was fraud and I am attempting to get my money back and have filed a complaint with Norwegian. We arrived to embark and asked for the PA line which is part of the description. It didn't ...
Dec. 2022 Norwegian Dawn from Tampa to the southern Caribbean
This 11 night/10 day NCL Dawn cruise from Tampa to the southern Caribbean exceeded my expectations -- and I have been on almost 60 cruises to date on most major cruise lines, from Carnival to Silversea. This itinerary is a nice mix of activity (5 islands) and relaxation (5 days at sea). Every aspect of this cruise merits 4-5 stars ...
I have never been on a cruise ship that ignored passengers more than this crew for the Norwegian Dawn. My husband and I do not drink alcohol, but in order to get any kind of service for poolside drinks, we had to rely on people who had beverage packages to order even a simple water for us. We were told that drinks like water or iced tea can be obtained from the Garden Cafe, a full deck below and ...
We chose Norwegian this time because they were the 1st to notify our cruise agent that they no longer required proof of vaccination. We chose this ship due to the itinerary and the number of days at sea. We chose our time of boarding to be 2:30 and it was the best embarkation we've ever experienced. We seemed to be the only passengers in the terminal and we walked right onto the ship. We heard ...
Overall it was a nice cruise. Most of the Crew was amazing. Except for Elements entertainment was very disappointing. Same food choice everywhere with slight variations every day for 14 days. NCL is cutting corners. Felt lots of pressure to buy cruise next & Art sales. We booked this cruise because of itinerary. Port depends of what you do. We had a good visit except St. Thomas & St. John’s. ...
I chose this cruise because I wanted to experience a smaller ship for the first time. I knew when I booked this ship that it was quite old and lacked some of the WOW features of newer ships. However, many have said on past cruises they found the smaller ships their favourite because of its intimate feel and classic cruising experience.
Now that I have experienced both types of NCL ships, I ...