Where do I start....
Embarking time was 12-12:30, we arrived at Tampa port and line ups were very long, either passengers disregarded their time slots or NCL was very disorganized with registering passengers. We finally got through the process and arrived on the ship but had to wait for our room to be ready. Went to Garden Cafe (buffet) only half the buffet was open. We had an Oceanview ...
Sadly, NCL Dawn is just a vehicle to get to fun port destinations. As a pretty frequent cruiser, and latitudes member I must say we have seen a steady decline in NCL. The Dawn does not really honor the latitudes program that they promise to loyal repeat customers. The service is good, despite the obvious staff cutbacks. There are no longer a towel monitors and people were grabbing 4 or 5 towels ...
Chose this ship for its length and NCL’s included packages.
Have been on previous NCL ships, last one was when Covid was just hitting the states.
We were a group of 13 all in our 50’s-60’s and we felt like the young group on board, just hit a very elderly cruise that’s all.
Embarking was easy enough.
Outside deck service is near nonexistent, you’ll end standing in line, waiting to ...
Hi Everyone,
I finally was able to take my first vacation in 10 years so I decided to take a cruise on an older ship, but not too old because I didn't want to travel on a floating city like the ships that are being built now a days. These ships can hold 5000 + PAX and 2500 crew. I also wanted to leave from a port that was relatively close to my home. I live in Florida and we have quite a few ...
NCL used to be a very friendly cruise line with great guest services. However, during our most recent two cruises with NCL (one before and one after the Covid-19 lockdowns and restrictions), they have shown they know how to ruin a cruise. This southern Caribbean cruise, our third recent cruise, is no exception, just a significant number of frustrations, disappointments, broken promises that add up ...
This was our 8th or 9th cruise, so not an expert but do have some experience. We didn't get off to a good start as I spent $249 on Priority Access (PA) which didn't actually exist. You are reading correctly, it was fraud and I am attempting to get my money back and have filed a complaint with Norwegian. We arrived to embark and asked for the PA line which is part of the description. It didn't ...
We were very disappointed with our cruise aboard the Norwegian Dawn. This isn't our first cruise with Norwegian, in fact we have sailed on this ship before, but after this cruise we will never sale with Norwegian again as they main focus seems to be profit and nothing else.
To begin with, when I booked, I paid for the dining and wifi package, but upon embarkement those add-ons had disappeared. ...
Overall the cruise was good but the cabin was awful. I would never recommend this cabin to anyone for the price you pay. The entertainment was good. The food and specialty restaurants were awesome. Our butler and steward were great. The concierge did not do us any favors or help us with our unpleasant situation. Bring a jacket because all restaurants, bars and theaters are freezing but our ...
First, I realize we cruised during a pandemic. AND NCL did a great job making sure EVERYONE tested negative before we boarded. BRAVO. BUT before we left, NCL personal ON LAND in offices either in Miami or where ever they answer phones, told me the ship was ALMOST FULL and had no capacity limits. I called over 3 times, maybe 4 times to see get that info so I could BID on a room upgrade. ...
This was our 12th cruise. It was our fifth cruise with Norwegian. I am evaluating this cruise in comparison to the other 11 cruises we’ve taken. I believe food is 50% of the total experience, Service is 20% of the total experience, entertainment is 20% of the total experience and bars are 10% of the total experience. I am not factoring in anything for shore excursions because due to a previous ...