40 Norwegian Dawn Cruise Reviews for Repositioning Cruises to Caribbean - All

I selected the cruise by the stops the ship was making. Of course, the stops were quick stops & really not worth the expense of the cruise to spend 4 hours to 6 hours in port. The entertainment at the show room was less than good. We ... Read More
I selected the cruise by the stops the ship was making. Of course, the stops were quick stops & really not worth the expense of the cruise to spend 4 hours to 6 hours in port. The entertainment at the show room was less than good. We walked on three of the shows, but it could be the shows was not up to our standards. The worst part was that ship is being neglected, poor maintenance. Several of the cabins on deck 9 had serious problems that the crew was unable to patch or fix. Passengers on Deck 9 were, were & still are upset about it. Sad to say THE SHIP NEEDS TO BE SCRAPPED. The food aboard was fair, not great as you would expect. Breakfast is hard to mess up, but the bacon in the buffet was plumb terrible. CAGNEES Steak was great (all 3 times), no complaints there. Excellent meal. Read Less
Sail Date October 2019
I selected this cruise just a few weeks before sailing due to an excellent fare for a solo traveler. After driving to Tampa (where the ship would ultimately return), I flew to San Juan the day of the cruise. As with most cruises from San ... Read More
I selected this cruise just a few weeks before sailing due to an excellent fare for a solo traveler. After driving to Tampa (where the ship would ultimately return), I flew to San Juan the day of the cruise. As with most cruises from San Juan, the ship departs late in the evening, leading to long embarkation times that tend to reduce crowds: that was the case here too and I was in my room within 15 minutes of arriving at the port. The cabin was clean and ready for me, and my friendly room steward kept in that way throughout the cruise. I ate exclusively at the complimentary restaurants and buffets, so I cannot speak to the premium restaurants. I found the food overall to adequate, but not outstanding. I didn't see a particularly large variety of food over the 10 days, and selections I made I found to be a bit on the bland side, but I never left hungry and I did not experience what I would consider a bad meal. As a repositioning cruise in January, I saw very few children onboard. I would say the typical passenger was an older adult, at or near retirement. With this as a backdrop, I would says this was a sedate, quiet cruise experience. I rarely waited in a line for anything, always had plenty of deck chairs to choose from, and had my pick of seats in the theater for shows. I only attended 2 shows (a comedian and a magic act), and I enjoyed both. I purchased two shore excursions, both catamaran sail and snorkel trip. I enjoyed both and, with a 10% discount I received for being a Latitudes Gold guest, the prices were not unreasonable. The personnel on both excursions were knowledgeable and friendly. Overall, I think I received good value for my money on this sailing, and I would do it again. Read Less
Sail Date January 2018
The Dawn was a fair bit smaller than our last ship, the Epic and consequently a very different experience. What the Dawn lacked in entertainment, it made up for in great ports and excursions. The food was very good, the service excellent! ... Read More
The Dawn was a fair bit smaller than our last ship, the Epic and consequently a very different experience. What the Dawn lacked in entertainment, it made up for in great ports and excursions. The food was very good, the service excellent! Our steward, Jonar, was a delight, meticulous, helpful, friendly and informative. In fact, all the staff were friendly and extremely helpful. The facilities were kept very clean. The speciality dining was very good, with Los Lobos getting a big thumbs up, the Bistro very good, Cagney good but Moderno a disappointment. The complimentary dining was very good as well with the Venetian getting a huge thumbs up, Osheeans very good and the Garden Cafe pretty good, although the coffe was way too strong. My only complaint On the whole cruise, and it is really minor!! is that the deck chairs were not put out early enough. All in all, had a very good trip. Would definitely take this ship again and this cruise again! Read Less
Sail Date January 2018
Had a great time aboard the Dawn - Only 1800 onboard, in part because it was a repositioning cruise - also some concerns about PR after Hurricane Maria. Loved St Thomas - bought 1L of vodka at Pueblo supermarket near cruise terminal and ... Read More
Had a great time aboard the Dawn - Only 1800 onboard, in part because it was a repositioning cruise - also some concerns about PR after Hurricane Maria. Loved St Thomas - bought 1L of vodka at Pueblo supermarket near cruise terminal and visited Sapphire Beach for the day - Spent the day on a chaise lounge on the serenity pool deck at the resort. Iguanas seemed to get closer everytime I blinked until they were under my chair and would NOT leave! Day 2 in Antigua I caught bus # 22 to Valley Church Beach - for $1.50. Beautiful beach with a bit of a pebbly wave break however, so seniors with mobility issues may choose another beach. Back downtown we took Bus #17 to Nelson's Dockyard - Didn't go in but bought a few beer for $4, before riding back downtown to the casino just beside the cruise terminal for free wifi! Got picked to play "Deal or No Deal" in the evening and won $77 onboard credit. Day 3 in beautiful Martinique - Caught the local ferry across to L'Anse de L'an - and went to Coco's resort to snorkel, then down the road 10" to another larger beach - had a beer there and used their free wifi. Day 4 was spent at the Boatyard in Barbados - a $5 cab ride and $20 to get in. The free turtle boat snorkelling turned out to be "turtle-free". When I asked "where are the turtles, they told me that there hadn't been any since the hurricane" Lol. Still lots of fun, snorkelling 30" over two sunken shipwrecks in crystal-clear water. I tried the shark-bite after reading someone else's recommendation, but shoulda stuck to a Carib beer, as I couldn't taste any hard liquor in it. Managed to make up for this though, by attending the art auction and champagne guzzling. Although I didn't buy an art installation I did sample 5 flutes! Day 5 found us in St Lucia, and I chose to go with Ambrose Spence Tours to Sugar Beach. 35 min speedboat ride found us first at the beach and got dibs on a tiki-covered chair. For $91 Ambrose promised free lunch, rum punch, soda, and water and boy did they deliver. Awesome nosh, with several "Pitons" beer - named after the two Pitons (Mountain peaks) on site. Rum "punch" was spiced with fresh cinnamon, and nutmeg. Had a great day snorkelling, and relaxing. However, as we headed back - one of the engines broke down on the boat and the driver informed us that Ambrose was coming with another boat to pick us up. After 5 beer and two rum punch, transferring boats in the waves was not pleasant. They poured us a drink of rum punch, then hit the gas to make time and we laughed in delight as the rum punch splashed all over the people behind us. Unfortunately one lady sitting in the bow, fell off her seat as the boat pounded and bounced over the waves, and she could not get back up. Eventually the front of the boat went quite high up in the air and slammed down with a bone jarring smash. At this point Ambrose cut the throttle, as everyone yelled at him to slow down! he lady climbed back up on the seat and her husband was NOT happy. We did make it back to port with 10 minutes grace before the gate closed. As we disembarked, Ambrose said "So apart from that little glitch did everyone enjoy themselves?" LOL Needless to say nobody tipped him. To be fair I had read a single review prior to booking that talked about one of their boats breaking down and them having to get a small part delivered, but chose to disregard it as all other reviews were great. Buyer beware - the cruise ships don't wait for private excursions. Nuff said. Day 6 found us in St Kitts and not having anything in particular to do, I tagged along with a couple that I met at the bus terminal and caught a bus to Brimstone Fortress National Park. Didn't realize the fortress was 800 m straight up, and a 1/2 mile walk, but the view was exceptional, and the beer tasted great after the hike up and down! Last few days at sea found me getting pulled up on stage to sing with Natalie Toro (Like the bull, or the lawnmower) :) which was kinda fun, and then decided to do a bit of standup comedy at the "Audience Participation" night at the Bliss Lounge - telling a historical Inuit cultural story. :) Only misgivings were having to wait 35 min to be picked up at the air terminal as my "host" had gone to lunch with her Mom, and not being able to access the sauna after a workout without buying a 10 day spa pass for $246 US. Food and entertainment were great though and met a lot of very nice people onboard. Read Less
Sail Date January 2018
We chose this cruise because it was a nice 9 day cruise out of Boston ending in San Juan with terrific ports of call. Of course the hurricane changed our itinerary drastically. We ended up with an OK list of islands. We are able to get ... Read More
We chose this cruise because it was a nice 9 day cruise out of Boston ending in San Juan with terrific ports of call. Of course the hurricane changed our itinerary drastically. We ended up with an OK list of islands. We are able to get non stop flights from Chicago at $56 one way to Logan, so it is a nice change to sail from the east coast. The ship is very nicely decorated in mute tones with elegant lighting and interesting carpeting throughout. The service was spotty but mostly good. We never met our cabin steward which has never happened to us in the 45 cruises that we have taken prior to this one. Our cabin was on deck 8 near the O'Sheehans restaurant. This was both a blessing and a nightmare. Two nights we had to call security as we had drunk adults running and yelling down the hallways. They then went into O'Sheehans and proceeded to scream there. At 3 O'Clock a.m. we called the front desk and asked that security get rid of them. The second night, the same screaming adults were back this time with their two girls (looked to be about 8 and 10 yrs old) the girls were knocking on doors at 2am REALLY? The up side is that we were close to the restaurant in the a.m. and we could walk down the hall to breakfast. We had loud obnoxious passengers seated next to us in Cagney's as well as at Le Bistro. We thought we were just picky, but we ran into 2 ladies in the elevator that walked out of Tempanyaki as they could not hear each other talk due to the loud inebriated passengers seated next to them. The perk of unlimited alcohol is just not something that should be offered. Most of the passengers drink sensibly, but there is about 20% who must be raging alcoholics. This was by far the most out of control cruise we have ever been on. The ships pool is beautiful, but it is the only one on the ship, so it fills up fast in the afternoons. Luckily we usually get out to the pool around 8am and leave about 1pm. The headliner entertainment was pretty good and the singers and dancers tried their best. All in all it was a good cruise, but we feel we like RCCL, Carnival and Celebrity better. This was our 4th NCL cruise, probably our last. Read Less
Sail Date November 2017
This was the much discussed Nov 3, 2917 repositioning cruise from Boston to San Juan. It was the most stressfull vacation ever because of the lack of hotels in San Juan and not being able to trust any new reservations we tried to make. ... Read More
This was the much discussed Nov 3, 2917 repositioning cruise from Boston to San Juan. It was the most stressfull vacation ever because of the lack of hotels in San Juan and not being able to trust any new reservations we tried to make. NCL gave us very little time for late air travel changes and we ended up spending 15 hours to just go from San Juan to Boston. Embarcation went fine and we were onboard by 11:45 and had lunch in O'sheehans and we had the drinks package and did pay about $8.00 in taxes while in port waters and for a couple of hours after sailing. Dining was still overall very good. We ate 7 dinners in Venetian and the food was good enough and we only had one bad waiter. We were never there too long and they did not cause us to miss any shows. One meal in Cagneys was excellent. One meas in Bamboo was good but we did not care for their fried rice and the menu lacks variety. Entertainment was excellent and we were blessed with Patti and Jose playing for us almost every night in the atrium which is a nice place to relax on three different levels all with at least decent to good drink service. We always found the variety of shows every night to be excellent and on two nights the early and late shows were not the same. We had two shows with an outstanding comedian and I am sorry I didnt save any of the daily's so I could look up his name. Drinks package promotion worked perfectly for us. I was able to order two drinks or one double any time I wanted to with just one stateroom card and always kept some beers in the room fridge for out on the balcony or for my cooler for shore excursions. My cousin who traveled with me does not drink and he found several good carribean non alcoholic drinks that he enjoyed but there is not a specific non-alcoholic menu so you have to ask. Also no bar would give me canned soda to keep in the room for him. He was only allowed fountain soda. If you want plenty of wine with dinner just order a double glass and they will bring both at once and you will have to do this when you first sit down because you will not see the wine steward again this easily. If you got to the Stardust a little early for your show you could order drinks there too. Service in the pool area was inconsistent especially if you were in a hot tub so call out when they come near and hold up your key. On the three sea days they came up to the hot tub in the bow on deck 13 very half hour or so. For some reason the Bimini bar on deck 13 was closed for the last day and a half of our cruise with no reason given so the pool bar was very over crowded on our last day. Be sure and read my cabin review below -this was the low point of the cruise.... My cousin went to bingo one sea day and he did not find it relaxing at all and about the least you can spend is $49.00 for a decent setup. He liked the old style cards where you just used a marker instead of the punch out cards they use now. This was my third time on the Dawn this season and the Stench of smoke in the casino was not so bad on this cruise yet it smelled real bad in the atrium area that has the champaign bar and the italian and french restaurants and the Bamboo area on deck 7 also smelled real bad on sea days. Disembarkation was the worst I have ever had in over a dozen cruises. We were told ahead of time that it would be difficult because of the lack of power in the Pan American port to work the heavy lifts for the regular gangways. We knew that we would have to line up for a single very small gangway like they use for port days on deck four. We had alot of people in wheel chairs and it was very hard to get them off in such a tight area. The port from the outside looks like a bomb hit it. Large portions of the tin roofs totally missing, especially at the other building that RCI usually uses. No air conditioning inside the terminal and the rest rooms could be found by just following the stench that made its way outside the bathrooms. We were pre-warned to expect a shortage of taxis but there were actually plenty there as well as some tour operators who took lots of people like us who needed to kill time before going to the airport. Went to Old San Juan and many things were no longer open even though that part of town has power . The airport was a mob scene but at least it was actually cold inside. Ladies were taking Boston warm clothes out of their bags and putting them on...Do not forget to go through Agricultural screening as soon as you enter the airport. My final thoughts....We did not want to go to San Juan even though the economy needs our money because crime is much higher now and there is also not alot to do there because most of the island still has no power and we saw no power crews anywhere even though most of the way to the airport there are some badly damaged sub stations with whole neighborhoods with power lines strewn everwhere. Yes they need our money but there is no hotel space and travel outside the city is less safe , you can reed online daily Puerto Rico newspapers to get an idea on how really bad they have it. We feel sorry for people taking cruises from San Juan on NCL because they will be now calling on St Thomas as we did (last minute port change with very poor onboard communication until the night before) We took a 2.5 hour island tour and it was depressing to say the least. The port area looked better than the rest of the island and most port shops are open.. There are thousands of shattered power poles and shreaded cell phone towers. They will tell you that Megans bay and some other beaches are open but you wont want to go there. RCI paid for new buildings/rest rooms and cleanup to reopen Megans bay but that area is one of the most badly damaged on the whole island and traffic is a nightmare due to power cables and poles everywhere and alot of power company crews actually working in convoys to get things fixed. They are going to start visiting St Martin again along with St Thomas on the NCL cruises from San Juan so they will get to see two examples of what the two storms have done and see poverty and devestation that just cannot be described. What a vacation that will be. Read Less
Sail Date November 2017
Compared to the mega ships that we've been on, it was a nice change to be on a smaller ship. It helped that it was not sold out. The food in the Main Dining Room was quite good most of the time. Cagney's and Moderno were ... Read More
Compared to the mega ships that we've been on, it was a nice change to be on a smaller ship. It helped that it was not sold out. The food in the Main Dining Room was quite good most of the time. Cagney's and Moderno were excellent. The buffet was so-so. It was nice to have crepes (Nutella!!!) in the evenings. There was a lot of entertainment. Several nights, the 7 pm and 9 pm shows were different. Jose & Patti in the atrium were fantastic. The comedian was good at the "all ages" show, but not very funny at the "adult" show. The hypno-therapist was good at the comedy shows, but really showed her talent during the two morning sessions. The Dawn band was excellent no matter who they were backing up. The dancers/singers were good but not excellent. We didn't know our itinerary until about 2 weeks prior to the cruise. It would have been nice to have more time to plan, but we did our best. They changed the St Croix stop to St Thomas just the afternoon before! They should have changed that before we even left. Our cabin stewardess was wonderful, and made the cutest towel animals. We will continue to sail on NCL even though there were several issues with this cruise. Read Less
Sail Date November 2017
One of the big things I like about a vacation is the planning I do upfront. It was difficult to do for this cruise since we didn't know till about 3 weeks before departure if and where we were going. That made it much more ... Read More
One of the big things I like about a vacation is the planning I do upfront. It was difficult to do for this cruise since we didn't know till about 3 weeks before departure if and where we were going. That made it much more difficult to feel excited about the ports we finally were going to. Embarkment - got there around 10:30 - had them take our luggage - went up stairs and only waited about 5 mins before we were being checked in. Found some seats and waited about an hour to get on-board. Actually we were with someone that was getting married so they let us board right after the platinum and handicap boarding. So we were having lunch at O'Sheehan's with a drink in hand within 15 mins of boarding. Note that the doors to get to the rooms was close but we saw people going in anyway so we did it and was able to leave our carry-ons in the room. Room - decent bed - pillow top on pull-out couch - but alway very very dark. It was so dark in the room I didn't find the light in the closet for the first few days. I would use my phone to try to see the cloths on the shelves. When I did find the light switch the light would blink off and on so still not so great. Left it on one morning and the steward must have seen the issue and had it fixed. Safe was not working so we had to have maintenance come reset it for us - they needed to have us in the room for them to reset it. Bathroom in room is fairly large - steward always had plenty of towels for the three of us. Of course as you know very small balcony. I wanted to mention our friends had room 11618 - it is a handicap room - OMG it is a very large room - great closet - you can see all the shelves - enormous balcony - two lounge chairs two tables and two regular chairs - I was so so jealous. I did use their balcony a couple of times to sit out and read. Much smaller bathroom but the room size and balcony made up for it. Entertainment - felt you could always have some fun during the day - dancing by the pool - the 'stupid' games they played were entertaining. Shows at night not bad. I was feeling sick by the 4th night so I missed many of the shows since I was asleep so early. Dining - Breakfast was decent - they couldn't get two eggs over medium right - I think the omelet pans were too hot - sometimes food was warm - sometimes cold at the buffet. Usually did quick lunch either eating food from the outside area near the pool or at buffet - nothing special. Ate in one of the two free dinning rooms every night. Sometimes with my large group which we had booked ahead and sometimes with just my husband and daughter. Never had an issue getting a seat immediately. Food was decent - first time on a cruise I loved the deserts. Missed the setup they use to have in the evening where they had chicken wings/chicken tenders out and you could help yourself. I didn't feel they were as good from O'Sheehans - maybe it was the wait for them. O'Sheehan's food on Dawn was not as good as the food on the Breakaway in O'Sheehan's - nacho cheese was runny as was the artichoke dip. Pool - luckily we had very few kids on this cruise so we could enjoy the pool most of the time. Sometimes it was overrun by kids but at least not every day. Loved the salt water and when there were waves. Hot Tub - had 17 of us in it one day - was lots of fun. Bar/Lounge- we didn't find a set bar in the evenings for the group to meet. Really missed the Pearly Kings that is replace with wine bar. Wine bar is pretty but limited. So felt this kept the full group from being together. Couple of times when there was a 'party; on the pool deck at night it worked better for us. Servers - found a good one at the pool area named Mark - he would try to keep up with our orders. Brought us shots when we were in the hot tub with the 17 people and the other 10 around the outside. Wedding - originally attending a wedding in St. Thomas - cruise people had to re-coordinate it due to hurricane keeping us from St. Thomas (though last day they changed us again and we actually made it to St. Thomas). They picked a very nice location for outside event next to beach in St. Lucia. In the evening the manager of the Venetian setup a few tables at the window for the wedding dinner. That was very nice of them since it was not planned ahead of the cruise but only after the 2nd day of the cruise. Ports - Antigua - too many ships in port - and it was our first stop - was crowded and hot and smelly. But got to the beach - Darkwood and it was the best beach of any of the islands beaches I went to this trip. Martinique - so so so pretty as you come into port. Walked over to the ferry and took it to the other side to a beach - this was what I guess someone mentioned to others in our group. The beach was ok - not really much of a beach - be careful letting anyone wander off on their own to the right of this area - seems like a couple of guys were living there - and one decided he had to pee when I was within eye shot! St. Lucia - this was the wedding day - took vans to Pigeon Island - very pretty area not sure if any public beaches here but did manage to dip in after the wedding. St Kitts - most of the group went shopping - there were tons of people with monkeys that they tried to get you to pay for taking a picture with them. I took a catamaran cruise from the ship excursions - was fun - though it poured just as we were getting into the water so difficult to see - cleared up and got to see a sea turtle - had some strong rum punch on the way back - had guys put monkeys on us as we headed back to ship - my daughter gave them $10.00 to get a picture - they tried to get $10.00 more for putting them on me but we just walked away. St. Thomas - the night before we were told we were going to St. Thomas - it was so quiet pulling into port - we took an open air taxi with 12 of our group to Megan's bay - was so sad to see some of the damage - still some great views from above but many electric poles down - electric work trucks everywhere - saw one side road completely gone. OMG so so sad at the beach - tons and tons of trees down - really abit of a mess but they were really trying to give us a good experience. They had thrown together a 'bar' area so they could serve soda and drinks. They had people doing the lounge chairs and umbrellas. water was actually slightly cool here compared to the other islands. disembarkment in San Juan - we had a late flight at 5:45 - originally planned to try to see some of Old San Juan but had heard the airport had a power outage the day before and long lines. Our friends decided to pay $25.00 a person to do the airport transfer with Norwegian - a few of us decided to do taxis - we got into line same time they did and made it to the area to get luggage at the same time - they got into an elevator we took stairs - ended up at the same point. They got a porter (they had 7 people) and the porter took them right to the security desk - only cost them $5.00 so we decided to do this as well. Worked out great - he took our bags - grabbed some other peoples bags - had us thru security quickly - took our bags out to area to get a taxi - got us a taxi - two other of our friends were out there so it was 5 us in one taxi van - cost $28,00 for all of us (course we gave her $40. - she still didn't have power where she lived). Anyway my point here is just get a taxi - so so much cheaper and I am at least she is the one getting the money versus Norwegian. Plus we got through security - had pizza and got our bags checked before our friends taking the Norwegian transfer even got to the airport. San Juan airport is fine - plenty of places to seat and to eat - or drink. Read Less
Sail Date November 2017
Love Boarding in Boston easy to get to terminal is good , the only thing is the older white hair woman who is very rude and pushy at the Platinum/Platinum Plus Boarding area. This ship is an older ship and smaller compared to the other ... Read More
Love Boarding in Boston easy to get to terminal is good , the only thing is the older white hair woman who is very rude and pushy at the Platinum/Platinum Plus Boarding area. This ship is an older ship and smaller compared to the other ships in this fleet. there are no rock climbing walls ,no mini golf or water slides the pool is small and ofter over crowded, Children take it over and feel they can dive-jump all the time. some parents also thougth it was ok to take infants with diapers in the pool and hot tubs . older children thought it was ok to take them over as bath tubs, this ship is not a good ship for kids they seemed board. The Ports are ok Martinique needs to be replaced with Barbados. Martinique is not a real friendly port and it is dirty, Would love to have Cozumel or Grand Camen on the repositon out of Boston as something different . The Garden Cafe is great much better than the very slow service in the dining room. Due to the port changes not a lot of excersisions were offered however made the best of it . Love the entertainment . would like to see Amadeus on this ship loved them on the Majesty. Due to the overwhelming smoking in the casino many people could not go or enjoy it I am surprised NCL subjects the second hand smoke to their employees, need much better ventilation San Juan was hard to disembark at needed to use deck 4 not a lot of room for people to move . Read Less
Sail Date November 2017
NCL did a great job finding ports that they had to replace because of the hurricanes. The trip was fun, the food was great in all the restaurants. We were on a 16 day cruise and ate in every restaurant. We enjoyed every minute of the ... Read More
NCL did a great job finding ports that they had to replace because of the hurricanes. The trip was fun, the food was great in all the restaurants. We were on a 16 day cruise and ate in every restaurant. We enjoyed every minute of the cruises. The entertainment was first rate. The staff was friendly and helpful. On the second cruise NCL gave discounts to the people of Puerto Rico so that they could have a pleasant vacation. It was great seeing the kids face light up when they came aboard. NCL kept the kids very busy and we would see them with their faces painted and having a great time. It was sad talking to them and hearing what they went through. Also, St. Thomas was badly hit, and it was great that we went there also but also sad to hear their stories. We have gone on 10 cruises with NCL and have enjoyed everyone including Alaska and Panama Canal. Read Less
Sail Date November 2017
I've been on Norwegian before and thought the re positioning cruise out of New Orleans looked good. Price was right, but I was wrong. Not only was the ship dirty and poorly run, but the bathroom stalls in neither the men's nor ... Read More
I've been on Norwegian before and thought the re positioning cruise out of New Orleans looked good. Price was right, but I was wrong. Not only was the ship dirty and poorly run, but the bathroom stalls in neither the men's nor women's stalls would always unlock from the inside. Quite a few, including myself got locked in. Got a notice about 1/2 through that "Technical Work" was going to be done in my corridor. Notices crew working with locks the first day. Was off ship the 2nd day. Realized they were painting doors the third day. Didn't know that painting was "technical". Result was extreme allergic reaction, flight cancelled from Boston back to San Antonio as was afraid of airplane pressure in regards allergic reaction, $1151 in added cost to drive back. While I may cruise Norwegian again, I'll be much more careful the next time. To repeat, the worst cruise I have ever been on,,,, and I've been on 30+. Read Less
Sail Date April 2017
I will start by saying we have cruised with NCL 18 times, and have never complained. My attitude is "If you can't find the good , that is your problem." This was the 8th time on the Dawn the 4th re-po.We chose this cruise ... Read More
I will start by saying we have cruised with NCL 18 times, and have never complained. My attitude is "If you can't find the good , that is your problem." This was the 8th time on the Dawn the 4th re-po.We chose this cruise because we love taking reposition cruises, especially if Boston is at the beginning or end. We live in central MA which allows for only one way flight. We spent 2 days in NOLA. We stayed at the Greenhouse Inn in the garden district. The Inn was very quaint and relaxing. We enjoyed the city using the day passes on the trolley. Embarkation was very confusing, with conflicting instructions. The service on the ship was excellent, however the itinerary was poorly planned. We went to San Juan after Cartagena which require all cruisers and staff had to leave the ship for customs . Wasting 3 hours of our day to get off the ship. We seemed to get the "bad" pier everywhere we went. In Cozumel and San Juan we were at the Royal Caribbean pier leaving us far away from the usual shopping . In Cozumel we were in a port with high rent shops. We went on the semi submersible sub which was excellent. Roatann we were tendered in, where we went to The Tabyana Beach Party which was fair. In Cartagena we went on the Horse Drawn Old City tour. The idea is very nice, but it was so hot inside the walls no breeze. The city is beautiful. When ever we stopped we were "attacked" by venders. I wanted to purchase some emeralds and the only shop we went to was ridiculous. She started at $480, I declined she went to $360 .again I declined then she asked me how much I would spend. at the point I told her I was not interested. In Tortola we went to Jost Van Dyke. That was the best excursion we had ,"Best Day Ever". We met some wonderful new friends in the staff. We enjoyed breakfast in O'Sheehans every day, and enjoyed Patti and Jose' in the evenings. We also made new friends up in the Bimini. Wilfred, Ana ,Krista, and Leo all very attentive and friendly. Our biggest problem with this cruise was it seemed like we were an afterthought to who ever arranged the cruise. If San Juan cannot be the first port it should be skipped due to the need of having customs done before entering a US port. Non American cruisers were treated like criminals. Disembarking was the usual mess. The idea of having everyone off the ship in 2.5 hours is an enormous task, to be turned around in 4 hours . Read Less
Sail Date April 2017
This cruise was from New Orleans to Boston 12 days with five port. It s à repositioning cruise. The price was very good for 12 days. The cabin was ok clean and fonctionnal. The food was overall good to very good for the most part. We have ... Read More
This cruise was from New Orleans to Boston 12 days with five port. It s à repositioning cruise. The price was very good for 12 days. The cabin was ok clean and fonctionnal. The food was overall good to very good for the most part. We have been to every show at night in the stardust theater ( Musical comedy, Humor, Hypnosis, Magician ) Service at the different bar was a little bit slow but what to complain about we re in vacation .... no hurry. We took a 8 bottles win package and save about 10 to 15 dollars per bottle. Négative point for my part is that you have to buy water bottle on the boat. At the end of the cruises the ask us to be in a room before 7h AM for the custom agent. That showed only around 8h30 very badly organized. Overall we have enjoyed the cruise ....mostly the entertainment Excuse my writing I am French speaking person Sylvain Read Less
Sail Date April 2017
It was chaos in New Orleans for embarkation but disembarkation in Boston went very smoothly. Jose and Patti who were entertainment in the atrium were an amazing husband and wife duet. The buffet was a bit lacking, this was my first cruise ... Read More
It was chaos in New Orleans for embarkation but disembarkation in Boston went very smoothly. Jose and Patti who were entertainment in the atrium were an amazing husband and wife duet. The buffet was a bit lacking, this was my first cruise ever where I only got mashed potatoes once and I am a mashed potato lover and am used to getting them at buffet for lunch or dinner. Was very confused as to why that was the case. Scalloped potatoes were there several days but other that that it was fried or wedges? The meats were the same everyday. Only had meat at the carvery at the buffet twice? Usually something is there everyday. Specialty meals were awesome as always. Our room was a sideways OK category and we loved it. Passion Island in Cozumel was beautiful. Cruisenext team on this ship is not as friendly and helpful as I've found others to be. Shows in the theater were great. Read Less
Sail Date April 2017
Had done a previous relocation from NO to Boston and loved it. It had been one of our favorite cruises. This one was good but not as good as the relocation in 2015. We liked the 2015 ports better and had a suite. We sail NCL when it offers ... Read More
Had done a previous relocation from NO to Boston and loved it. It had been one of our favorite cruises. This one was good but not as good as the relocation in 2015. We liked the 2015 ports better and had a suite. We sail NCL when it offers the value and ports we are interested in. NCL is our first choice. We were disappointed that the aft section of deck 12 was a kiddie area, rather than small pool and bar and dining. The entertainment was very good, the food choices and quality were very good. We enjoyed the spacious mini suite with tub/shower. Had several sea days and enjoyed the spacious balcony. Adult beverage service was excellent. Wish the bars offering entertainment had more seating as the performers were excellent. Had intended to purchase a spa pass, but the spa suite is very lacking---check Carnival Dream Spa--- it is A+. We are committed to NCL and purchased the maximum Next Cruise package. PLan to sail soon! Read Less
Sail Date April 2017
We chose this cruise because we tend to enjoy the longer cruises as well as the re-positioning cruises. It was my husband, a friend and I in one cabin and my sister and her husband in another. We love traveling together with my sister ... Read More
We chose this cruise because we tend to enjoy the longer cruises as well as the re-positioning cruises. It was my husband, a friend and I in one cabin and my sister and her husband in another. We love traveling together with my sister and her husband. We didn't really care for the itinerary as much as ones in the past. In Cozumel, Mexico, our 2nd time to this island, we did the Fury Catamaran Snorkel & Beach Party. This was a good excursion. The snorkeling wasn't the best, but wasn't the worst we have done. The reef was ok and the fish were all the same, but I'm sure that comes with the location of the snorkel. The crew was good and the beach had plenty to do. In Roatan, Honduras, our 1st time to this island, we did the Jolly Roger Catamaran Sailing & Snorkeling with Lunch excursion. This was one of the best, by far, excursions we have been on. The crew was great, lunch was awesome, the reefs were fantastic and the fish were if many varieties. The only this I could say that might be a little negative was that there were too many people so if you stayed with the group, you wound up getting kicked. My husband & I stayed in the way back of the group, whereas my sister did not and was one of the ones getting kicked. I would definitely do this excursion again! In Cartegena,Columbia, our 1st time to this island, was one that if I was to go back too I would just get off the ship and go to the Bird Sanctuary. We did the Hop On/Hop Off Bus excursion and only got off at a couple stops because the people swarming you to buy stuff was overwhelming, especially on an extremely hot & humid day. In Puerto Rico, our 3rd time to this island, we finally found a beach, and a gorgeous one at that. My sister and I sat on the beach, under an umbrella, because it was raining, while the lonely men entertained themselves. My husband did some metal detecting and my sister's husband did some body/wave surfing. I will definitely go back to this beach. I will have to figure out which one it was, but that won't be too hard. We got a taxi ride there and when it was time to leave, we called the same taxi to bring us back and he arrived very quickly. The guy we rented the chairs and umbrella from was also great. this was an all around great time had by all:) In Tortola, BVI we did the Norman Island Snorkel excursion. This one was also a great one. The boat ride over to Norman Island was a little rocky but once we got there the snorkel site and fish were awesome. The crew was also great on this one. I would also do this one again. Now about NCL... I have been on 9 cruises, all with NCL; 1 on the Majesty, 1 on the Dream, 2 on the Gem and 5 on the Dawn. I have found the NCL to be going downhill from when I first started cruising. Some of he employees, not all seem like they don't want to be there. They aren't as outgoing as they used to be...maybe that is because they are required to work a normal work week of 70 hours or more, which is ridiculous. NCL has also taken away extras that used to be given to the guest, Andy's candies on their pillows at night, ship pins when different levels have been reached, and perks like an extra point/per day (latitudes) on cruises booked 9 months or later in advance. I think that if NCL doesn't bring back some of the stuff they have taken away, it will cause people to look to other cruise lines for their trips. NCL seems to care only about themselves, as a business, and not about their customers or employees. I have never cruised on another cruise line but after this last one, I will consider looking at others. Please bring NCL back to where they were before this new CEO. Sincerely, Kelly J Marti Read Less
Sail Date April 2017
This is about the 5th time we have done a Dawn repositioning from New Orleans to Boston, or the fall reverse. As always, we find the repositioning to be a great value, as well as the added advantage of walking off the ship and being home ... Read More
This is about the 5th time we have done a Dawn repositioning from New Orleans to Boston, or the fall reverse. As always, we find the repositioning to be a great value, as well as the added advantage of walking off the ship and being home in 40 minutes without the hassle of boarding a plane. Our goal on vacation is sleep late, drink lots, and eat good food. This cruise fulfilled all the above. We have a tendency to eat the whole time in the premium dining rooms and find them well worth the expense when purchased with the dinning package. The food and the service is well worth the $11 per meal extra charge. Our cabin was an inside on deck 8, 8089. We have always loved deck 8. One floor above the promenade and with O'sheehan's 24 hour restaurant on the same deck, and a view of the nightly shows in the atrium and sea day afternoons. Our cabin was one of those turned sideways to the hall. I have for a while wanted to experience one of these, and to be honest it was OK, but I think a bit tighter on the real estate. Next time I will opt for the standard Port to Starboard configuration. A couple nights you could hear the BOOM-BOOM of a base, but it was tough to tell if it was coming from the musicians on deck 6 or a party on deck around the pool. Very little hall traffic was notices. We have been to all the ports we visited a bunch of times and as this is a ship review with not comment on them in this ship review. The ship was in excellent condition, with only two exceptions, first the carpet in front of the Java café on deck 7 was soaked, and gave off a noticeable stink of...well, wet carpet. The seam closest to the bar was open, stretched and a trip hazard. Probably from guest repeatable spilling drinks, and the crew wet vacuuming daily. The other issue is during the refit last year, some really poor interior decorator or art consultant defaced the are in the Venetian Dining room. I spook to the Restaurant manager regarding it, and she agreed and stated she gets at least one complaint about it every day. She did not expect NCL to change and correct it as apparently, it was performing as expected and sparking continues controversy.... The food overall was excellent. If you have sailed with NCL in the past I have always found the main dining room food at breakfast came out cold and mediocre. On this trip, it was delicious, hot and cooked the way it was ordered. The main dining room lunch is still locked basically on one menu, but it was all dine very well and delicious. I will give them credit for offering a special one lunch of "Weiner-snitzel" that made me want to order a second. Cagney's has slid down a little as the steaks appeared to be slightly smaller, and from what I understand the giant portion steaks as the 38 oz. Tomahawk and the equally overwhelming T bone will be dropping from the menu. Which also reminded me that Lobster is no longer available, even as an add in the main dining room. One of my favorites the Beef Wellington was also regrettably recently dropped. La Bistro remains the same with basically the same menu it as had for years. Great food and excellent service. One note to make, the window seats look nice and wrap around your head. They look nice, but are extremely low, uncomfortable, and with the wings, almost impossible to communicate or rubberneck to the side. I liked it to being placed in a coffin at a viewing. Ask for another table if seated at one. There is nothing to see at night on an open sea. Crystal the Matre d, is quick witted, and fun to tease and spar with. Los Lobos - One of those good surprises. The guacamole is made tableside, and delicious. The skirt steak was very good, and my wife enjoyed the fish tacos. Much improved and was a busy place the two nights we visited. If you elected not to take the dinner package, this would be a good place to try a-la cart. as the prices were inexpensive. (Bar drinks were very limited as they push Tequila so if you drink scotch, get one before you go.) This restaurant was manned 100% by Philipino's. The Maitre D, Emelinda, spends the whole night turning ripe avocados into delicious mush. La Cucina - This was another surprise. A couple years ago the meal was poor to OK. Last fall it was good, this time it was great, the menu has changed and honestly, I had the best steak of the cruise here. The restaurant is lit well, and very comfortable. Certainly on our list to return to. Mario, has been the matre d, is a bit, I would say, nervous. He has held the position for the last year. A new hostess or host (I called him Mario 2, but I believe his name is Manual, runs the front of the house very well as Mario 1 lurks from around the corners and come out of the shadows when he thinks it safe. O'Sheehan's - When we didn't have anything else to do, this was our destination. It overlooks the Atrium or main lobby. Food is non-stop 24 hours, super hot as it is always cooked to order, and delicious comfort food. The bar is one of the largest on the ship and drinks are quick to come by. While at sea and at night there always seems to be some type of entertainment such as live music, demonstrations or Q and A's with department heads. I was lucky to be recognized by Komang the nightly maître d. A small stocky dark skinned guy from Bali. His grin is truly from ear to ear. We seemed to adopt each other from the first day, and he went way out his way to assure every aspect of our cruise was to our liking. I can not say enough for the things he did for us. The last name I want to drop is the Restaurant Manager, Ionela. A very tall Romania beautiful woman with a warm personality. She always made time to talk to us ever night, despite how busy things seemed to be. If you have ANY issues with any restaurant issue I'm sure she can straighten it out. Read Less
Sail Date April 2017
We chose this cruise because of the length and locations it was going too. We had never been to the Western Caribbean. Since we had a Family Suite with a balcony we received the privilages that come with this. Once we arrived at the pier ... Read More
We chose this cruise because of the length and locations it was going too. We had never been to the Western Caribbean. Since we had a Family Suite with a balcony we received the privilages that come with this. Once we arrived at the pier we looked for the location where people in Suites checked in. They first tried having us go in line with everyone else but I knew better so I looked around and sure enough I found the sign and walked right up and checked in. Once checked in we were escorted to a Suite Lounge area to wait and board the ship. While waiting we had a long table of foods available for us to select from and various drinks (no liquer). We met some of the Conceriges who were there to help you with anything you might need help with such as making sure any specialty restaurant you wanted reservations in were made. Once the ship was ready for passengers we were the first to be escorted onto the ship. The next 12 days for us were glorious, and relaxing. When we got to our cabin we met our Butler, Romel who was terrific the whole cruise. Later we met our concerige who was Roel along with our Room Steward Felix. Each of them were terrific. Our dining reservations all met our expectations with the exception of the Lu Cinca which we addressed immediately. We took advantage eating in the Moderno most mornings which is for Suite guests only, loved the petite filet mignon and eggs. We didn't go to the buffet at all. We had the Butler bring lunch to us in the cabin on several occasions. Entertainment was generally very good with the exception of one night they had a Cabera Show, not good. We had 2 excursions on this cruise they both were okay. Love it when in Cartegena we got off the ship and didn't have an excursion but went into the gift shop and right behind it was like a small wildlife santuary with monkeys running around and beautiful birds. This didn't cost anything and was a highlight of the cruise along with Pusser's Outpost in Tortola. Overall we had a great time. If you didn't have a good time you have no one to blame but yourself. I read one review where the person did nothing but complain my advice to them would be stay home, all cruises are subjective when it comes to reviews, the people work hard and with so many different folks it is very hard to please everyone! Read Less
Sail Date April 2017
Twelve days is NOT too much, we LOVED IT!! We chose this cruise because we always wanted to do a reposition cruise. Leaving out of NOLA allowed us to visit with family who live there and arriving back in Boston sealed the deal since this ... Read More
Twelve days is NOT too much, we LOVED IT!! We chose this cruise because we always wanted to do a reposition cruise. Leaving out of NOLA allowed us to visit with family who live there and arriving back in Boston sealed the deal since this is where we live. Thanks to our niece and nephew, we got to see a great deal of New Orleans via walking and by car the day before the cruise. It is s beautiful city. We stayed at Hyatt Place Convention Center which is very near the port (you could actually walk there). I would definitely recommend this hotel. Clean room and fabulous free breakfast!! Since we were in a suite, embarkation was very smooth, although the first couple of people you meet at the port don't look to see what type or room you have or what latitude level you may be, but if you have cruised before you usually know if you have special embarkation available. We waited a short time and were brought up in small groups to our suite. Ours (the Amber Suite 11560) was not completely ready, but we were able to comfortably wait there and enjoy the living room area and balcony until word was given that we could go to have lunch. The main space was lovely, but the second bedroom not so great. It was suppose to be a couch that converted to a queen bed, but the bed didn't have legs to it and was just a mattress on the floor. Adults were staying in that room. It was very difficult getting in and out of bed when you are on the floor!!! Our room steward was great and always available. Since it was a suite, we had a butler, Henry. He was very pleasant and always available. We may not have utilized his services too much but he spoke to us daily to see if we needed or wanted anything and always brought goodies to the room. Dining options are good. All the restaurants specialty and MDRs were good. I would like to see a little more variation the MDRs. In the main dining rooms, the left side of the menu stays the same and the right side varies a little. The food was excellent though. I feel Norwegian is really pushing the specialty restaurants. Entertainment was very good. I had seen a couple of the shows on a previous Dawn trip in 2016, but enjoyed the show anyway. The Irish storyteller, Harry O'Donoghue was very good and very funny. Another show, The Comedy of David Naster, was not comedy or funny, but he was more of a motivational speaker. Definitely not what it was billed as. Had I not been in the middle of the row, I would have left. Then there was a hypnotist, Kellie Karl. The usual, pick a couple of people to hypnotize and make do things that the audience didn't look like they believed at all. Then the rest of her show was questions and answers about how she could use hypnotism to help you lose weight, stop smoking, etc. Not a fan. The nightly music in the atrium (Java Café area) and Gatsby's lounge were great and usually crowded. This cruise was 12 days and with 5 ports, 2, Cozumel and Roatan, which we had been to multiple times. The other 3, Cartagena, Columbia, San Juan and Tortola, we did take excursions. Both Cartagena and San Juan we took bus trips around each city. Part of the Cartagena trip, going into the fort, was cancelled, for reasons unknown, so they kept us on the bus longer. Lots of street venders that crowded you and made you not feel too safe. Would not get off the boat if a trip took us there again. Same with San Juan, while there were less street venders to deal with, the fort and walled city were ok. Again, we would not get off the boat again here also. Tortola, we took a land and sea tour. The sea tour was on a comfortable boat and was very informative. They left us off on the opposite side of the island and the land tour took over, again, very informative and a beautiful island. A little scary traveling their narrow, very steep roads, but worth the trip. I found the service on the ship excellent., No long lines anywhere. Great service always with a smile. While we did not win in the casino, but we had a load of fun, especially at the craps table where the table crew allowed us to really be loud and have fun. Joanah, one of the bar servers was very attentive and always greeted us and asked if we needed anything. One of the casino hosts, John, was very pleasant and upbeat. Too bad they moved him to the Breakaway halfway through the trip. The casino lost a little energy without him. Overall, loved the cruise and the amount of days (12). We truly wish there were more options from Boston since we have done Boston/Bermuda multiple times. Not quite sure why Norwegian cannot do round trip Boston to Quebec, they do it from NY. We would definitely cruise more if we didn't have to fly everywhere to get a ship. Read Less
Sail Date April 2017
Have elderly family - nearly the last of my father's side of the family - living near Boston and try to visit a couple of times a year. Options are flight to Logan (from where I live in the Florid Panhandle) for a couple of days ... Read More
Have elderly family - nearly the last of my father's side of the family - living near Boston and try to visit a couple of times a year. Options are flight to Logan (from where I live in the Florid Panhandle) for a couple of days visit...or an ugly slog up I-10 and I-95 (or I-85 and I-95 for a couple of days each way. A couple of years ago I saw a re-positioning of the RCI Serenade of the Seas form NOLA to BOS for 13 days (enroute to the Baltic for the summer) and took it. MUCH more elegant than the interstate! Restful...and the RCI ship and staff were very good. (I may have reviewed this trip previously.) Anyway, we - my wife and I - were in an 11th deck mini-suite (aft, stbd side - Cabin 11172) which was fine. Very comfortable and we had an excellent steward. (Though we are very undemanding regarding the room and clean-up. Haven't ever tried room service! But the room service was very good.) Meals at the Aqua (noisy, and people not very subdued or quiet) was fine. Food and service OK for the couple of meals there. The Venetian (only a little more refined and quiet - until the Asian family groups came to dine!) was also OK with fairly good service. Food was pretty goods overall. Staff was noticeably very kind and polite. We remarked on this many times. THANKS! Specialty dining was at the Moderno, an Argentinian pig-out of meat specialties - judged: so-so. Better was the Teppanyaki - Japanese showy meal - lots of steel blades clanking and slapping around! Food was good and it was good entertainment! La Cucina was pretty much OK. Food OK and good service. And we changed one night to get into Cagney's - the steak house - which was also pretty good. (Those were our four specialty dining events.) We prepaid gratuities (for the 12 day cruise) and selected 2 offered Free at Sea options - the specialty dining package (4 dinner meals) and the beverage package (free drinks for the cruise). We pre-paid gratuities - $324 total. Gratuities were pre-paid also for the dining package - $30.24 - and the beverage package - $341.28. Travel insurance was $384. Cruise fees - arranged through Explore Cruise Travel were about $1,500 per person, with $180 Government fees and some other misc package fees and an upgrade fee...Basically all under $4,500. total. the ship was pretty good - we had been out on the Dawn for a week form/to New Orleans a year-and-a-half earlier (before a recent re-fit) and we found the ship in good condition and attractive. A previous lounge on the 13th floor had been converted to 'garden suites' or some such...we weren't there. The theater and shows were actually very good. Entertaining, and some of the entertainment in other lounges and venues were also very good. Overall a good cruise on a good ship that NCL should be proud of. THE BAD? Well, the port personnel in NOLA were horrible. EMBARKATION: After getting through the security screening, they rounded up passengers into groups and 'fed' them into two lines to wait to get to the room where you had the desks and personnel (NOLA, not NCL, personnel!) to check you in, give you the cabin keys, take your credit card, etc. Very slow - very, VERY unorganized! Of course they took all the handicapped folks (and their parties, and the Platinum/Double/Platinum/etc guests) directly to the front - I am used to that and it's OK. But they had one line - about 100-120 in it - and another line - it looked to be about the same EXCEPT it curved back on itself THREE times - and it had probably well over 300 people in it - to get into the room where you 'hooked and jabbed' with others to get to a check-in agent. Well, you can guess which line we ended up in! Took us about 1-1/2 hours to the other line's maybe 30 minutes to get to the check-in room! About half of the people that we met on the ship complained about the situation. Lousy, lousy, LOUSY New Orleans! ROUTE: After a day at sea, we went to Cozumel. We stayed on ship - been there done that. (And the shop was at the north terminall, not in town!) Next was Roatan, Honduras. Also stayed on board (Snorkeled there, too, before). Another day at sea and then we came to Cartegena, Columbia - a firt time there for us. Had a tour arranged with not NCL, but from Trip Advisor) with a Marelvy Pena. Actually had an other guide, but for $95 we had a nice A/Ced bus for us and 3 other couples. Nice tour of the old city. Next nother day at sea an then cemt San Juan, PR! Boy, General Kelly and Trump need to 'drain the swamp at Homeland Security and INS and TSA!!! We had nearly a two hour wait to get though custome and onto the island! No EXCUSE for this type treatment of US citizens in the US! OK, so when we got off the shop, we found tht the Carnivl was 'at the town pier' and we were a $13.50 each bus ride to the old town! Nice walk-around, saw the forts, nice lunch. And then when we got back to bord the ship we had all 1,200+ staff and crew in a (it was a full 3 hour wait they had!) line to 'clear US Customs.' Shame on our US Border and Customs personnel!!! OK so bad says getting on the boat at NOLA and a bad day with Customes at San Juan! Next (last enroute) stop was in BVI at Tortola. i arranged to take the NCL tour to Jost van Dyke for the day. Easy trip ($107 pp)....we took the Rebel Yell motorized catamaran there and found ourselves - all 50-60 of us - at a nice white beach with about 6 bars facing us. We got a short briefing on each and a promise that the boat would return for us in about 4 hours. We sat at on loungers at the first bar we came to - the Soggy Dollar Bar - and ordered a couple of Painkillers. After about 4 hours - and 3 or so more Painkillers and great Bar-B-Que for a lunch - the Rebel Yell did indeed return and take us back to the Dawn. Three more days steaming up the Atlantic Coast got us to Beantown, where - thankfully! - Customs and debarking was a breeze. there you have it - stale of taking a ferry form NOLA to Boston Spring 2017! Read Less
Sail Date April 2017
We chose this cruise because it was a re-positioning cruise with multiple ports we had not been to, many sea days which we love and because it was on the Dawn and we had done a repo cruise 2 years ago and LOVED it. What makes the ship ... Read More
We chose this cruise because it was a re-positioning cruise with multiple ports we had not been to, many sea days which we love and because it was on the Dawn and we had done a repo cruise 2 years ago and LOVED it. What makes the ship and this trip so great? The officers and crew who go out of their way to make sure you're having a great time. The ship is not too big so you have the opportunity to meet the same people over and over. There's a great variety of restaurants and their newest one, Los Lobos, is fantastic!!! We've been on several ships. The Dawn has some of the best entertainment we've come across. The finale show is just amazing. We've seen a few Cirque shows and feel the show on the Dawn is well above. The music everywhere has something for all genres. Plenty to do or do nothing at all, it's your choice which makes it so appealing. Read Less
Sail Date April 2017
Flew to New Orleans to take the ship which ended in Boston where I live. Everything was perfect.. Very attentive butler. We were in a suite which was a great experience. Taking a suite is just not the better cabin, but all of the perks ... Read More
Flew to New Orleans to take the ship which ended in Boston where I live. Everything was perfect.. Very attentive butler. We were in a suite which was a great experience. Taking a suite is just not the better cabin, but all of the perks that come along with it. Every move you make is a priority over everyone else on the ship. A suite is the only way to cruise. Norwegian did it up perfectly. The ship was great, and the islands were very nice, sunny, and warm the entire time., On the third day of sailing you know that you are heading north because of the cold and uninviting temperatures. I will definitely take Norwegian again. I love the sailings to and from Boston which makes it very easy for local residence. The Dawn was revamped last year and has a whole new look inside. For an older ship, it has been given a now and fresh overhaul. Read Less
Sail Date April 2017
I was a big time lover of NCL before this cruise. The crew for the most part didn't seem happy to be there. Majority of the crew would walk by without smiling or saying hello. When we were on the Star everyone was happy and everyone ... Read More
I was a big time lover of NCL before this cruise. The crew for the most part didn't seem happy to be there. Majority of the crew would walk by without smiling or saying hello. When we were on the Star everyone was happy and everyone said hello, what a difference. We never saw our cabin steward until day 3. I had to leave him a note on day one to please clean our bathroom as it smelt like urine. Our cabin was never cleaned until around 2:30 each day. He told us that he worked alone although we always saw him either in the hall or in a cabin talking with a woman who was also dressed as a cabin steward. Was never sure what that was all about but I their talking slowed them down. I was concerned one day about our cabin being vacuumed as my husband had put some ice in a glass and the glass shattered going on the carpet. We picked up what we could see but you never know if there were little fragments still left behind. I asked our steward if he had vacuumed and he told me yes. Not sure that was the truth. As I was sitting there doing my makeup low and behold I saw two shards of glass which I picked up. Once again another note left to please vacuum as I was still finding glass after he said he had vacuumed earlier. His trolley was always around but never him. The specialty restaurants we just okay. Service was below par. We ate at the dining room twice, once for breakfast and once for lunch, it was okay. We ate at the specialty restaurants 9 times other than that we either went to Bamboo the asian restaurant or OSheehan's. We enjoyed OSheehan's for breakfast although service could be hit and miss. Chicken wings are great. They ran out of english muffins, diet lemon lime soda and pino Grigio wine was running low. These were just the things that we ordered that we knew they ran out of. On numerous occasions when I did ask for Pino Grigio wine if they didn't have it they told me to go try another bar. I guess my fare didn't pay for service? I did go down to the wine bar and got my own on my way back up to OSheehan's I stopped by Guest Services and the woman was very apologetic and asked if I would please talk to the head of bar services. He said that I should never have been told to go find my own and he spoke to the server. Let me just say after this it did happen 3 more times after that at which point I just gave up, service was just poor to say the least. I have an allergy to some wines as is why I stick to Pino Grigio. Around day 8 I was told they were running low on this wine, interesting. So one night at OSheehan's I ordered a glass of Pino. I took one sip and knew it wasn't Pino Grigio as I started breaking out in hives and sweating. I went down to the wine bar where I was told it was Chardonnay. Needless to say when this happened I went back to Guest Services and asked to speak with the head of Bar Services. The woman behind the desk's English wasn't so good and she told me the head of the bar was the bartender! Another person stepped in and got the Bar Services manager to come up to where we were sitting. After about 15 minutes someone showed up it wasn't the person in charge but it was someone under him which was fine. She came and apologized and gave me a bottle of Pino Grigio on the house (did I say I had the ultimate Beverage Package). No follow up letter or anything. On the Star I remember officers going around all restaurants, basically anywhere on the ship asking how everything was going, never on this ship. We got talking to one of the restaurant officers and she asked us how everything was. We told her that compared to the Star this wasn't that good. She agreed! Said this definitely wasn't the Star, she had been on the Star and loved it too. She told us that she worked her way up over 10 years and that now they hire people via skype off the street and start them off in the specialty restaurants, hence the comment I made earlier about the service. This is a wear what you like ship. We saw people in sweatpants and sloppy clothes coming and going out of the specialty restaurants. Our days on NCL are done which is too bad as we loved the Star. If you go on this ship look for a server his name Is Emory, he is the best. He served us in Gatsby's but was saying he thought they were going to change him to another bar as he would be able to get more days off. Poor fellow only had one day off on a 14 day cruise. Loved Gatsby's bar. We didn't see any shows at night in the theatre as we loved watching Patti and Jose in the Atrium, they were amazing. The ports of call were great, really enjoyed them. Embarkation went smooth we picked early arrival time of 10:30 and were on the ship by around 11:30. We had priority disembarkation and were off by 8:45 and at our hotel in the French Quarter by around 9:15. We had a midship cabin on deck 9, #9622, great spot easy access to everything. The rating I gave it is for the service of our cabin not the cabin itself. This is the first time I hadn't brought my own hairdryer, mistake. I have thick shoulder length hair and it took me over 30 minutes to dry my hair, and the dryers aren't light. Read Less
Sail Date October 2016
We chose this cruise mostly for the itinerary. Ports were good. For some reason it took more than an hour to get back on the ship in San Juan, as they only had one gangway open and very little crew working at the gangway. Had some issues ... Read More
We chose this cruise mostly for the itinerary. Ports were good. For some reason it took more than an hour to get back on the ship in San Juan, as they only had one gangway open and very little crew working at the gangway. Had some issues with the hot tubs. Some mornings too cold, some mornings hot enough to scald the skin. Bliss Lounge was kept so cold that a few times we left due to the cold. We asked at guest services and they said there was no way to control the air conditioning. Food - They have Americanized the menu to the point there was very little variety. Larger portions do not improve the quality or taste of the food. We would rate the overall food in the MDR and buffet as poor. Much of the food was tasteless (ex. bacon, chicken) Foods were so mildly spiced there was little or no flavour. Food in the Bamboo was excellant. Food in La Cucina was excellent as well. We were extremely disappointed in Le Bistro, where we had the worst meal of our cruise. I would rate Le Bistro as terrible. The french onion soup was mediocre and the Coq au Vin was horrible as my chicken was swimming in grease. Even the plating was bad. Read Less
Sail Date October 2016
The cruise was 14 days starting in Boston and ending in New Orleans. The dining was good for the most part. The cooks at Teppanyaki were not really as good as we have experienced in the past. We went twice and had the same experience ... Read More
The cruise was 14 days starting in Boston and ending in New Orleans. The dining was good for the most part. The cooks at Teppanyaki were not really as good as we have experienced in the past. We went twice and had the same experience both times. Moderno was very good and resulted in us cancelling dining at Cagney's, an alright meal, to have a second dining at Moderno. La Cucina was the same as eating in the buffet with the same options available while Le Bistro we never have gotten a good meal no matter which ship we are on. Though none of these were as bad as Bamboo which should be listed as a tapas restaurant since the main meal options are so small making it necessary to order more than one for a meal. Entertainment: Harry O'Donoghue, Oh What A Night and David Naster are remarkable and extremely funny and entertaining. There shows were all full no matter what time they were offered. Though the solo performance of George Solomon from Oh What a Night was a disappointment and his "personal story" was not appropriate nor believable. Band on the Run is a standard performance that is just OK at best. This show definitely needs to be updated or a new show brought on board. Rod Long is a comedian who for the most part is far from funny as was the cast from Second City who were a disgrace to the name. Don't waste your time seeing Ineffable Two or the hypnotist Kelly Karl. They think they are funny but are far from it. El Gaucho used to be very good but over the years his act has become stale. David Davinci, Showdown, and Elements are average performances and are good enough for something to do. Music All the entertainers are average performers. Jose and Patti perform in the atrium most nights and while alright they are aging performers who should act and dress their ages. Ship The ship just came back from being refurbished so the numerous plumbing issues should have been fixed but was not. It took going to the Hotel Manager and over 7 calls and five days to get our toilet working. And in the end all we were offered was a plate of chocolates. Shore Excursions: The Mexican Cuisine workshop in Cozumel was one of the best shore excursions we have ever taken. It was fun and a great way to spend the day. Though the beach was not what we thought it would be it was still a great way to spend the day. The other ports excursions were typical and not much to talk about. Shopping: Diamonds International gave us the cheap necklace instead of the actual necklace and insisted it was correct, switching them in the backroom and packing it up so no one would know until after leaving the store. When we tried to correct the problem or return the items we were told they do not do returns. Even Branden the shopping consultant would not help stating it looked fine. I have never shopped at a store, especially a jewelry store, that does not take back their merchandise when the buyer was not happy with it. All in all the cruise was nice and we will be going on another sailing early next year. Read Less
Sail Date October 2016
Norwegian Dawn Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.0 3.7
Entertainment 4.5 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.5 3.8
Family 4.0 3.8
Shore Excursion 3.5 3.7
Enrichment 2.0 3.3
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 4.0 4.0

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