1 Helpful Vote
Sail Date: September 2018
my daughter and friend had never been to bermuda. I have been there many times and it is one f my favorite place. very clean island and people are very friendly. however we did not get to bermuda b ecause of hurricane florence and went to ... Read More
my daughter and friend had never been to bermuda. I have been there many times and it is one f my favorite place. very clean island and people are very friendly. however we did not get to bermuda b ecause of hurricane florence and went to canada instead. canada was beautiful and we had great weather.Many people complained but i would rather be safe than endure rough seas etc.everything on board was great.service excellent as usual.entertainment good as usual.However little disappointed in elements show. Have seen it many times before and this time there was not nearly as much airial stuff.comedien was the funniest i have heard in years. Great routine about not going to bermuda.I have traveled on other cruise lines but always go back to norweigh because of their outstanding service and food.I am sailing again on the dawn for a 2 week carribean cruise in oct. I will miss the dawn. It is my favorite ship Read Less
Sail Date: September 2018
We picked the Dawn because of the Garden Villa Suite. We had a total of 16 traveling with us and this ship provided the best living and deck space to get together each day. As with other reviews, the room was fabulous and the ship was ... Read More
We picked the Dawn because of the Garden Villa Suite. We had a total of 16 traveling with us and this ship provided the best living and deck space to get together each day. As with other reviews, the room was fabulous and the ship was good too. Roal and Jairus, our concierge and steward, were the two that made the suite life sweet. There were no requests made that weren't met with "let me see" and soon after have it happen (with one exception that I will mention later). They took care of the 16 as if everyone was staying in the suite. We were so spoiled in one week's time that everyone has a slight case of the blahs with the real life some two weeks after returning home. Another benefit of the suite is the use of Moderno restaurant for breakfast and lunch. We did this many times and the food and service was far above the buffet. We had a couple of hiccups such as NCL changing the itinerary the night before sailing due to Hurricane Florence. Everyone packed for Bermuda but we ended up in Canada. Don't fault NCL but they did little to make up for the disappointment. Everyone received a $30 credit which was a nice gesture but not proportional to what people spent on the cruise. The other head scratcher was that we had to pay for drinks brought up to the room even though we had the drink package. We had our own butler who was supposed to bring food and drinks so it wasn't a staffing issue. The rationalization given was that we had 6 bottles of booze that we selected as part of the suite and they gave mixers so we could make our own drinks. In the end, we would go on the Dawn if we got the chance to get the Garden Villa Suite. Read Less
3 Helpful Votes
Sail Date: September 2018
I have had great experiences with Norwegian. We found the night before we were leaving that due to the hurricane our itinerary was NOT going to be Bermuda. We were disappointed but we did not that ruin our cruise. Our trip was paid for and ... Read More
I have had great experiences with Norwegian. We found the night before we were leaving that due to the hurricane our itinerary was NOT going to be Bermuda. We were disappointed but we did not that ruin our cruise. Our trip was paid for and we made the best of it.It is in the contract that they can change the itinerary. The ports in Canada we really nice and staff on the ship was great. Especially the bar servers on the pool deck. I have nothing negative to say about this vacation. The food was excellent in all the restaurants we ate in, entertainment was great, and our cabin & steward were excellent. He was very attentive to our needs and on top of it.I just wished those who upset about the itinerary change read their contracts and were grateful that Norwegian kept us safe from hurricane Florence. I wouldn't let this prevent me from booking with Norwegian again. Read Less
Sail Date: August 2018
Us - we're experienced cruisers and platinum plus NCL. The not so good Embarkation - Boston does not have priority boarding for platinum and above. We asked multiple people, all said the same thing. "We don't do that ... Read More
Us - we're experienced cruisers and platinum plus NCL. The not so good Embarkation - Boston does not have priority boarding for platinum and above. We asked multiple people, all said the same thing. "We don't do that here". NCL needs to be consistent, either have or not at every port. Food - worst food we ever had on an NCL ship, across the board. -Buffet for breakfast is terrible. Cold scrambled eggs, and sausage gravy. Hard biscuits. Eggs benedicts that more hard boiled than poached. -Osheehan's. It was a crap shot. One day you'd have no coffee spoons or jam, with one hash brown on your order and crispy bacon. The next day would have spoons and Jam and 2 hash browns with an order, and bacon so underdone you had to ask if they'd even tried to cook it. -Cagney's and La Cucina Neither one can cook a steak Both nights I ordered medium rare, to only have pink. DW ordered medium only to have no pink. -Teppanyaki - The food was. Actually the scallops were great. But no show. A few twirling knifes and eggs, then done. No singing, no jokes, no volcanoes, no beating heart of rice. The show is part of the reason we go. -Bambo Menu is very limited. We talked to couple later in the week that went, sat down saw the menu and left. Unfortunately we had the spicy chicken, I think it was Kung Pao and fried rice to share. The rice was OK. The chicken was so overcooked it was chewy and dry, with very little spice. Los Lobos - everyone raves about the guacamole. We don't like guac, so maybe that's the only thing to get. The rest of menu was very Americanize pedestrian Mexican. Not as good the Mexican restaurants we go to. We laughed because the prices were about the same as at home. It's OK. But surely not worth spending extra money to eat there. The good Service - Everywhere we went the crew seemed happy and were helpful. Entertainment - Hotwire is a band on board. They are one best cruise ship bands we've ever heard. We pretty much followed their schedule during the week, and attended whenever we could. -Luz the ACD is a don't miss act. One night each week she does her Tina Turner impersonation. We saw her a while back on the Gem. She still belts out Tina Turner tunes as great as ever. AlLl in all, it was fine, I guess. The service and the band make it as memorable, in a good way, as the food made it memorable in a bad way. Would we book the Dawn again? Probably not, as the food is a big part of cruising. Based on the itinerary, would we completely avoid the Dawn? That's still open for us to discuss. Read Less
1 Helpful Vote
Sail Date: August 2018
We chose this cruise because it's leaves from our home town Boston. The staff was really friendly & nice except Photography. all the pictures they took was not good at all. The photographer was in a hurry to move lots of people ... Read More
We chose this cruise because it's leaves from our home town Boston. The staff was really friendly & nice except Photography. all the pictures they took was not good at all. The photographer was in a hurry to move lots of people that he didn't even informed us that pictures didn't come out right & let's take it again. The entertainment was very good. overall it was good experience. might try again for different destination. Shore Excursions is waist of money. don't do it. better of buying after you reach to Bermuda. it was much cheaper there. Dining staff & also Garden Cafe was really good. you can do plenty of activities at the cruise. they had programs lined up for all day. We had three children with us & they had a good time. Remember to take lots of pictures by yourself. can't trust their staff for pictures & also very expensive. Read Less
1 Helpful Vote
Sail Date: August 2018
I am from Boston & it was the main reason we chose this cruise. Took Carnival from Bahamas & had lots of fun so took Bermuda from home town Boston. Whole process was very easy from start to finish except Photography Dept. Would ... Read More
I am from Boston & it was the main reason we chose this cruise. Took Carnival from Bahamas & had lots of fun so took Bermuda from home town Boston. Whole process was very easy from start to finish except Photography Dept. Would love to do again to Alaska with the same cruise line. Our cabin was really really good. the service was good. The story I want to recognize their two employees in dining room. His name is Jason & his boss Robin. since we are vegetarian, they took care of our food every lunch & dinner. they were so nice to make sure that we have a good time. miss you guys both. The cruise director was very funny & nice. overall it was a memorable trip. would do again with same cruise line. Weather was really nice. they provided ferry for free to go to St. George & we had really good time there too. Read Less
1 Helpful Vote
Sail Date: August 2018
Staff, food & drink, ship, entertainment, excursions, all fabulous. One of my best vacas ever. Staff couldn't be friendlier or do enough for you. Hot food was hot and cold food was cold----and all delicious ! Ship is possibly ... Read More
Staff, food & drink, ship, entertainment, excursions, all fabulous. One of my best vacas ever. Staff couldn't be friendlier or do enough for you. Hot food was hot and cold food was cold----and all delicious ! Ship is possibly considered a smaller older ship but it was plenty festive & fun if you wanted to be festive and plenty relaxing & quiet if you wanted to relax. Pretyy ship. Always clean. More than enough lounge chairs on the sun decks for full capacity ship which was great ! We saw the Irish musician/comedian in The Stardust Theater and he was GREAT ! The Famous Homes & Hideaways shore excursion was relaxing and interesting and fun ! Small boat for this excursion was not overcrowded. Roomy cabin (balcony cabin on deck 8) with enough "storage" to unpack just fine ! Magnifying mirror, safe, hair dryer, liquid hand soap at the sink, small fridge, fully working TV, and coffee pot in the cabin were big pluses. The bed was soooooooooooo comfy. Never slept so good ! Clean and pretty cabin. Nice balcony with two chairs and a little table. Pool towels provided. Shower was roomy and I wasn't expecting that. Shower was modern and worked great---Instant hot water when turning it on and good water pressure. Didn't hear much noise at night when turning in early from inside the cabin even though 8058 is in a convenient location right near stairs & elevators ..... and also near Stardust Theater.! Read Less
1 Helpful Vote
Sail Date: August 2018
This will be a very in depth review. First I will go over the bad...then I will go over the good. I cruised with about 45 people in our group. My wife was group leader of 20 cabins. These reviews are from all of us. BAD: ... Read More
This will be a very in depth review. First I will go over the bad...then I will go over the good. I cruised with about 45 people in our group. My wife was group leader of 20 cabins. These reviews are from all of us. BAD: The ship does not have a lot of entertainment. 1 theater, 1 small pool, plus a kids pool at the back of the ship. 1 club that plays the same music all the time. Same with the band, the band was good but played same music every day. Overall, we were very bored after 7 days. The casino is obviously rigged. They use auto card dealing and shufflers. We had a group of about 45 people, nobody left there up money. DO NOT gamble on a cruise ship. Cabin: We had a balcony. The room was small compared to Carnival's balcony cabin. We had to have a table removed because when the pullout bed was open, you could not get to the balcony. The bathroom was VERY small.....could barely move around. We had to dry off in the cabin because there was no room in the bathroom. The toilet was so small you had to be a skeleton to even fit on the toilet. I'm 5'10" 200lbs....and I barely fit in there. It was very uncomfortable using the bathroom. The bed was pretty comfortable. Balcony was good. Dining: The food on this ship should be quarantined. We have been on Carnival, Royal Carribean and Disney cruise lines. This was by far the WORST food in the history of cruises. Let me clarify. I'm talking about the main dining and the buffets they offer for breakfast and lunch. I will get to the specialty dining under my good review. We ate at the Aqua and Venetian main dining halls. The Aqua had crab cakes the first day...they were the best thing on the menu...so of course...they never had them again. Everything they served was VERY salty. That is coming from someone who LOVES salt. None of the main entrees were very good. They were at best average or below. The breakfast in Venetian was a joke. The pancakes were hard as a rock...the waffles came out cold. Coffee was horrible. I could go on and on. Service: The service on this cruise was laughable. We gave our room steward a 20 dollar tip the first day, so maybe she would be a little more attentive. That was a mistake. We had our 11 year old daughter in the room with us. On Carnival, she had a different towel animal on the bed every single day. This cruise she got maybe 3 out of the seven days and they weren’t even good ones. Whenever we saw her in the halls, she wouldn’t even say hi. We said hi first….it was like she was trying to avoid us. Somebody in our party asked her if she liked her job because she always seemed so miserable…she said no, I hate my job. Seriously????? We couldn’t believe she said that. We believe her because she seemed like she wanted to jump overboard every time we saw her. Her name was Flavia. She even yelled at one of our parties for asking her if she could clean her room around 3pm because she was sick all day. The rest of the crew weren’t much better. In the dining rooms they made us feel like we were bothering them. Trying to get a drink while dining was joke. It took about 20 minutes, so we started ordering 2 drinks at a time. They could barely understand us when we asked for something, we had to repeat ourselves a few times. The 11 year old ordered a ginger ale….they gave her a whiskey on the rocks. She said mommy this ginger ale tastes funny, so my wife tasted it…it was straight whiskey on the rocks….seriously???? The nicest wait staff person was HAPPY HAPPY WASHY WASHY….he was very good and also Wu Hoo from Cagneys steakhouse. Above and beyond. Other then that, total disappointment. I should request some of my included gratuities back for such poor service. Specialty dining: ABSOLUTELY DELICIOUS!!!!! We ate at the Tapanyaki, Itilain place(I forget the name) and Cagneys Steakhouse. Tapanyaki was VERY VERY good....I had steak shrimp and scallops. They gave me the scallops for free because it wasn't part of the combo. We couldnt even finish all our food it was so much. Chef was great. Italian place was very good...good service Cagneys was GREAT...the waiter Wu Hoo...yes thats his real name....went above and beyond...the food was perfect....we had our gratuities included but we gave him an extra tip because he was so good. Ports and Shore Excursions: Bermuda was AWESOME…I’ve never seen such crystal clear bright blue water in my life. It was truly gorgeous. Horseshoe Bay Beach was stunning. The beach was perfect the water and the views were amazing. We went on a jet ski tour at Somerset waterworks. The tour was great, got to swim with and feed the fish. Their business practice needs some work though. They tried charging my credit card because 2 people didn’t make the tour and they asked to join our group, so SWW decided to just put them under my credit card. I never authorized that. They told me to get the money from the person in my group who I didn’t really know that well. Needless to say, I filed a fraudulent charge with my bank. The caves were awesome. We hired a personal taxi to drive us around all day, he was awesome. We have 4 casino cruises coming up and we are not sure if we are going to use them after this experience. OVERALL. The cruise was fun, the ship was terrible. I will never sail on the Dawn again. Bermuda was awesome. Read Less
Sail Date: August 2018
We picked Norwegian cruise to Bermuda, because the Boston port and Bermuda schedule (2 overnights stay in Bermuda), so we can spend more time in Bermuda and beautifully beaches. Dawn is a middle size ship and kind old. The breakfast was ... Read More
We picked Norwegian cruise to Bermuda, because the Boston port and Bermuda schedule (2 overnights stay in Bermuda), so we can spend more time in Bermuda and beautifully beaches. Dawn is a middle size ship and kind old. The breakfast was great and late night shows were very good. Not too much activities we were interested, one small swim pool with too many people (hot pools too). Most disappointment was the food in dining room, we did not enjoyed. Didn’t heard any good feedback about the Chinese restaurant too (actually really bad). I don’t understand why can they pick a better chef? Food is very important to us for the trip. So we end up eating at a 24 hours bar restaurant for dinner. The room service was outstanding. Staff was very nice on the ship, they worked very hard with long hours and still smile. A lot of bingo games on the ship, they sell a lot of tickets but with small amount of winners in my opinions. Read Less
Sail Date: August 2018
We chose this cruise because we had a couple of CruiseNext coupons left over, and it is easy for us to do out of Boston (because we live an hour away). We were sort of done with Norwegian a couple of years ago because the staff was ... Read More
We chose this cruise because we had a couple of CruiseNext coupons left over, and it is easy for us to do out of Boston (because we live an hour away). We were sort of done with Norwegian a couple of years ago because the staff was unhappy and unfriendly, the food had gone downhill, and every cruise (regardless of itinerary) had the same "formula" and feel. They redeemed themselves this time! The staff was happy and responsive and helpful - which made everything so much more pleasant. The food - still just o.k., but they were trying, and some things were actually very good in the main dining rooms. Activities - I noticed that they added some interesting activities - things like paper box making, origami, Spanish lessons - not just things that either cost money or are the silly activities by the pool (like sexy legs contests). Someone in our party had 2 food allergies, and we were so impressed and relieved that they were all over that in the dining room, and had the situation completely under control. We like NCL because of the membership you can get to the Mandara Spa for the week, and that always is something we enjoy, and we did! Only complaint is that when my 20-year old daughter had a massage, the massage therapist was rude and too heavy on the cross-sell, which detracted from the experienced. We will definitely consider NCL again when we decide to book another cruise. They redeemed themselves and won us back! Read Less
Norwegian Dawn Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.5 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.5 0.0
Family 4.0 0.0
Shore Excursion 3.5 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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