Sail Date: September 2017
We went on a 7 day cruise to Bermuda from New York, We spent a couple days in New York before. I would recommend this so you can avoid any delays that might effect the cruise embarkation. This was our 3rd time cruising with Norwegian first ... Read More
We went on a 7 day cruise to Bermuda from New York, We spent a couple days in New York before. I would recommend this so you can avoid any delays that might effect the cruise embarkation. This was our 3rd time cruising with Norwegian first on Epic then Getaway, now Breakaway. We were travelling as a family of 5 (two teenagers) so we got two balcony rooms, the rooms had plenty of space and was very comfortable for sleeping even with three people in one room. The ship had many great amenities like the mini golf, sports complex and ropes course are great for all ages. We were able to always fine seats but tried to stay away from the pools because of how busy they were. My daughter had two allergies so we went to guest services and we talk to one lady who helped us with all our meals for the entire trip and made sure she could eat what she wanted. They also would make her a separate dessert to avoid any cross contamination. The food was fantastic, the dinning and shows at the manhattan room were amazing as well. We saw the cirque du soleil show and it was amazing we left wanted to see it again! Everyone on board was so friendly and would help you whenever you needed it! We really enjoyed that this cruise only went to one port because we stayed in Bermuda for 3 days so it allowed us to see more of the port. We had enough time that we could do an excursion and come back to the ship for lunch and go back out and walk around. We will always choose Norwegian to cruise with and will definitely to the same Bermuda one again. Read Less
1 Helpful Vote
Sail Date: September 2017
This was our first cruise and we couldn't have been happier. It was so wonderful to be able to spend time as a family. We had no idea how spoiled we would be. The crew treated us like royalty. Our son has celiac disease and he met ... Read More
This was our first cruise and we couldn't have been happier. It was so wonderful to be able to spend time as a family. We had no idea how spoiled we would be. The crew treated us like royalty. Our son has celiac disease and he met with the maitre d personally the night before to go over the menu and place special orders. When we would arrive for our meal the next day we just told our server he had a special order and his food was prepared in a separate kitchen. They knew him by name and would come ask him if he was happy. The service was exceptional. Our housekeeper (?) Sandros was the best. He was like an energizer bunny. He kept the room in immaculate condition. The ropes course was a huge huge hit with the kids. They both went on it several times. Bermuda was amazing but being on a cruise ship was more fun than we ever imagined. I hope we can cruise again one day!! Read Less
Sail Date: September 2017
As a first time cruiser, all I could say is Never again. I will start with the cabin, I heard they were small, but no one said they were that tiny, dark, and dingy. Lights didn't work properly. The sheets had no cotton remaining on ... Read More
As a first time cruiser, all I could say is Never again. I will start with the cabin, I heard they were small, but no one said they were that tiny, dark, and dingy. Lights didn't work properly. The sheets had no cotton remaining on them, seriously grey in color. Dirty Carpet! The first steward to address us in our cabin was overly rude. He mentioned to keep the balcony door shut at all times OR the air conditioner would not work properly! I thought that was a little strange, wound up, doing just that, and opened the door, and there was no problem with the air conditioner.. (First red flag)! He complained every time I opened the entry door, that He would get sick from the draft it created! Yelled directly at me and slammed his bunch of cleaning products down. I got to a point I didn't let him in the room the rest of the trip. Second issue... Toilets Never flushed! A good 60 percent of the day, no flushing toilets! Not just in the room, but every toilet took turns.hours at a time. This IS unacceptable! Every time we needed towels we had to beg for them, and bathroom tissue paper! That steward was as rude as they come. To complain about the toilets not flushing, was the same excuse daily! Room service brought in a breakfast tray, and the steward would not remove it when we put it outside the door. #3... Smoking everywhere! That was pretty disgusting, especially people sneaking smoking on the balcony... #4 I never knew how many people were on this ship.. to my understanding including staff it was 5000! Seriously, the ship cannot handle all the needs of paying guests! The pools were not equipped with proper entry, only a steep ladder scaling the wall of the small overcrowded pool! It was a horrible experience, with people holding lounge chairs and no one was in them. The pool area was like sardines in a can! The docking day was a frenzy at the beach, so I skipped that too. Tried the beach the next day, hurricane Harvey put a damper on that too. By then, I was pretty much hot exhausted, from sleepless nights, with loud banging music playing in the distance every night till the wee hours... shoulder was hurting from pressing the button to flush the toilette. I just wanted to go home to the peace. The food was the only part of the trip I enjoyed. Leaving the ship was a total disaster, of three hours packed in a waiting room, with screaming children, and noise! To sum it up, Cruising is for 16 year olds who want to be 20, and 40 year olds that think they are 20, gamblers, and alcoholic's make up the other percent. . The rest of the people are just lost in the crowd. Like I said before. Never again! A pretty bad costly experience. Read Less
Sail Date: September 2017
This was my 2nd time to Bermuda, its one of my favorite places in the world. This was my 3rd NCL cruise and my 1st mega ship. The Breakaway is big, but that's what I loved about it. So much to do. The shows were good, Second City ... Read More
This was my 2nd time to Bermuda, its one of my favorite places in the world. This was my 3rd NCL cruise and my 1st mega ship. The Breakaway is big, but that's what I loved about it. So much to do. The shows were good, Second City (adult show) was great...not appropriate for a younger audience. We did not have a dining package so we just used the complimentary options. They had lots of selections and it was always good. Our room was great, however I have a bad knee so I wish I would have checked out the location to the closet elevator before I agreed to the room. We went with another couple so we decided to purchase the iConcierge service. Unless they make some improvements I will not purchase the service again. It only worked at certain places, I would definitely go on the Breakaway again, and I plan on going back to Bermuda in 2 years. Read Less
Sail Date: September 2017
Once again my family and I had a fabulous time on the Norwegian Breakaway. This was my third cruise to Bermuda on the Breakaway, it is a beautiful ship and the itinerary of 3 days in Bermuda is perfect. The boarding process was a breeze, ... Read More
Once again my family and I had a fabulous time on the Norwegian Breakaway. This was my third cruise to Bermuda on the Breakaway, it is a beautiful ship and the itinerary of 3 days in Bermuda is perfect. The boarding process was a breeze, Norwegian has you pick a time you would like to arrive. We chose to arrive between 1:00-1:30pm and within 20 minutes of arrival we were checked in, our photo ID and “welcome aboard” pictures were taken and we were on the pool deck enjoying cocktails and lunch. The next seven days were just as perfect. The food, entertainment and the actives all top notch. We especially enjoyed the specialty restaurants on this cruise; we went to Moderno, an authentic Brazilian steakhouse, Le Bistro, a marvelous French restaurant and Cagney’s, a topnotch steakhouse. The shows were fantastic, I recommend seeing the Broadway Play “Rock of Ages” and the dance show “Burn the Floor”. The comedy club was also very entertaining. Once arriving in Bermuda there is so much to do. I recommend any of the fabulous beaches and also taking the ferry over to Hamilton and going to the Bermuda Zoo and Aquarium. We also did a shore excursion we booked on the ship. It was a glass bottom boat trip at night (10pm) going into the Bermuda Triangle area, very exciting and informative. If you’re looking for a fabulous cruise, the Norwegian Breakaway is the place to be! Read Less
Sail Date: September 2017
If you like food and service this is the cruise. plenty to do and lots of fun. Jewelry was not a good deal. better prices on Amazon. I was disappointed to loose 100 bucks on a watch I thought was a good deal. so stay away from 75% off ... Read More
If you like food and service this is the cruise. plenty to do and lots of fun. Jewelry was not a good deal. better prices on Amazon. I was disappointed to loose 100 bucks on a watch I thought was a good deal. so stay away from 75% off NOT deals and just enjoy the ship and the vacation. will definitely go again. take extra time on your days on shore. to rush around to see too much was kind of a waste. I would rather take 2 cruises to see things and enjoy them more then to cram in too much. It is worth it and you may see different things each cruise. get to know a particular bartender and tip well. you will be treated like gold and will never have to wait. well worth the extra 100 bucks for 7 days. hold off to drink a lot in port to avoid taxes on the drinks and pay the 13.99 fee per day up front so you do not get shocked by the bill at the end. enjoy Read Less
2 Helpful Votes
Sail Date: September 2017
Chose this cruise because it left and returned to NY. Had sailed on Breakaway before, and enjoyed the experience.Things that disappointed this time were: Cagney's porterhouse not as good or tender as it should have been. Cagneys ... Read More
Chose this cruise because it left and returned to NY. Had sailed on Breakaway before, and enjoyed the experience.Things that disappointed this time were: Cagney's porterhouse not as good or tender as it should have been. Cagneys lobster bisque very strange, didn't eat it. Steak knife not sharp and was huge and hard to cut with. Manhattan room NY strip steak also not tender, sent it back. I agree that the food tends to be too salty in the complimentary dinning rooms. Enjoyed the Garden Buffet and Le Bistro. Enjoyed the Cirque show, if not the provided entree. Ship pools too small, hot tubs filled with kids. Atrium crowded with people saving seats for friends for long periods of time. Internet area not properly staffed, unhappy people. On the positive side, all personnel except for guest services were wonderful and always greeted us with a smile. Cabin well kept. Bartenders in atrium and Cagneys were attentive and efficient, good drinks! Martinis in Shakers, were delicious. Rock of Ages was lewd loud and inappropriate for children, yet they allowed it. Saw parents taking children out, thank you. The casino area was way too smokey and smoke seeped throughout other areas. Embarking was late and confusing. Needed more policing. Trivia in teams was confusing as was the scoring. I am sailing on the Escape in April and I hope things will be better. In closing I must say that the ship was very clean and sanitary, personnel polite and for the most part the food was very good. Read Less
1 Helpful Vote
Sail Date: September 2017
Sailed same ship in 2013 I see a better improvement in attitude from the staff. Open areas but ventilation could be better by the cigar room and casino. Pretty good ship and never feels to crowded until last day. Many dining options one ... Read More
Sailed same ship in 2013 I see a better improvement in attitude from the staff. Open areas but ventilation could be better by the cigar room and casino. Pretty good ship and never feels to crowded until last day. Many dining options one thing that kinda got me was the service charge for my 3 yr he eats off my plate and sleep in same bed 14 dollars extra a day seems little high. Guest services, stewards, and front house staff seem much nicer then last trip on same boat not sure if many people bought up same issue but is different for the better. Booked a mini suite not much difference from regular balcony bathroom was the real upgrade had Swedish shower and rainfall showerhead along with the double sink, save money do a balcony or jump to full suite in my opinion. On board entertainment was great from the shows to the live music playing on pool deck or dining room. Will do again Read Less
Norwegian Breakaway Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 3.0 0.0

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