3 Helpful Votes
Sail Date: March 2019
Overall the Bliss is a great ship, very much in line with the Getaway or Escape. My family of 4 sailed on the Bliss the week of 3/23/19. We had two rooms as we added our 18 year old a few months after we had already booked. Our 18 and ... Read More
Overall the Bliss is a great ship, very much in line with the Getaway or Escape. My family of 4 sailed on the Bliss the week of 3/23/19. We had two rooms as we added our 18 year old a few months after we had already booked. Our 18 and 16 year old kids had an interior room right across the hall from our room, which worked out perfectly, While their interior room was small, I thought the bathroom was decent sized and storage in the room/bath was very good. My husband and I had a mini-suite. I like the size of the room and bathroom. Lots of storage and the balcony is big enough to fit 2 people comfortably. This trip was interesting as it was not as hard to find chairs as it has sometimes been on other cruises. The towel game was definitely going on, but not quite as early as I have seen it in the past. Chairs were often still available between 9-10, which I thought was better than usual. The weather wasn't the greatest a couple of days - which may have been a factor. We ate mostly at the specialty restaurants during the week. We at twice at Los Lobos and loved it. The tortilla soup and quacamole made at the table were fabulous. Cagneys was great, as always. We sat outside that night and our timing was perfect for sailing out of the Bahamas and to see the sunset. We also ate at Q and loved it. I had the brisket, which was amazing, such great flavor. They had a country band playing during our dinner, which was an extra treat as they were pretty good! It was nice having two new options to try on this trip with Q and Los Lobos, which I thought were both great additions. We also ate at Teppanayki one night and that was a bit disappointing. The food and show put on by the chef were good as always, but the service was terrible. They sat us and we had to wait 30 minutes to get served until they filled our table. We were not happy and complained and they didn't have much to say - just that someone would be with us shortly. Our other frustration with dinner one night was at Le Bistro - my husband and son did not have pants, so they would not let us eat there. That seems silly as their dress shorts and collared shirt looked better than some people in jeans and what looked almost like sweatpants. I think they should get rid of that requirement. When you are on vacation, you shouldn't have to wear pants! We generally had breakfast and lunch in the Garden Café each day. They have a nice variety of food and everyone could always find something to eat. My husband and son really like the pizza. My only other food related complaint is that they now charge $15 in Margaritaville when it used to be a charge by food item. They also won't let you take food out of there anymore. My husband and I used to like to buy the nachos for lunch and bring them back to our chairs to eat in the sun, which we can no longer do. That was another really irritating change. We had the adult drink package and thought the bar service was great on the ship and never had to wait too long. We especially liked the bartenders at the Mojito Bar and in the observation lounge. I tried lots of different mojitos on this trip, which was fun. We really loved the observation lounge on the ship. It was huge with beautiful windows for gazing at the ocean. A few nights we played cards with the kids and had a drink here before going to dinner. Very relaxing! The kids and my husband tried the go karts and thought it was fun, but ended up having to wait 30 minutes past their assigned time. The kids also tried laser tag one night and did not seem overly wild about that. The new water slide was cool, but people are still getting stuck once in a while. You would think they could get that fixed. We ended up not making any of the shows given our dinner schedule and we are not late night people. We did catch several bands though and thought they were great. We also liked the District Brewhouse and the Cavern Club. The Bliss is a large ship and was filled to capacity - however, given how spread out the restaurants and bars are, it never felt crowded anywhere, other than probably the Garden Café at peak times. We enjoyed the cruise and would go again! Read Less
Sail Date: March 2019
Great spring break trip! Fun ship! Shows are awesome, food is great in dinnng room and in the specialty restaurants. We purchase the thermal Suite spa package and was worth the money! Enjoyed it so much. Kids has a great time, ... Read More
Great spring break trip! Fun ship! Shows are awesome, food is great in dinnng room and in the specialty restaurants. We purchase the thermal Suite spa package and was worth the money! Enjoyed it so much. Kids has a great time, made friends on the first day and pretty much saw them a few times as they were always entertained! Ship is beautiful and easy to navigate. The views from the observation lounge were perfect and it was so nice to have a little snack and chill On the couches looking out to sea. It was a little chilly in there so bring a sweater! The racwtrack and the laser tag is super fun. Just reserve them as soon as you board the ship! It gets booked really fast. Also reserve your dining and shows online before you board. You will get better chances of getting the times you want! All in all It was fantastic! Read Less
Sail Date: March 2019
Last year as we were planning our cruise we were unsure about which cruise line/ship to choose. A friend told me about this new ship that Norwegian was sailing with a go cart track and laser tag. I started my research and was interested ... Read More
Last year as we were planning our cruise we were unsure about which cruise line/ship to choose. A friend told me about this new ship that Norwegian was sailing with a go cart track and laser tag. I started my research and was interested in so much more than go carts and lasers. I was impressed by the entertainment options, dining choices, and most importantly the itinerary offered. We made the decision to go ahead and book a week on the Bliss. There were a lot of mixed reviews about the early trips on the Bliss with the biggest concern around over crowding in common areas and long lines in the buffet. I found this to be a complete non issue during our trip. It’s really all about timing your activities. We really felt crowded in the dining room only once when we got a late start on the day and hit breakfast at 9:30am. Other days we were there about 8:30am with zero issues. The dining room staff were very friendly and helpful. We were offered the specialty dining package for 3 nights as part of our booking and we thoroughly enjoyed those nights. We ate at Cagney’s, Le Bistro (Favorite), and Teppenyaki. The entertainment was also a lot of fun with the Jersey Boys performance, Havana, and the Beatles band. The thing that initially got my attention for the Bliss ended up disappointing a bit. The Go Carts were fun, but the rules weren’t initially made clear and we ended up missing our time slot we paid for. It was also a lengthy process getting checked in, in the car, and around the track. The laser tag was also fun, but not particularly thrilling. Other things I liked were the fitness center, very nice casino, and extremely friendly bartenders and ship staff. Things that were meh were the shopping offerings, shore excursions offered, and bingo games. Only thing that was really poor was getting off the ship. It was chaotic, poorly organized, and not explained well. Everything taken as a whole, I would definitely cruise again on the Bliss and would recommend this to my friends and family should they ever ask. Ps: If you are ever in Tortola BVI and need a GREAT charter company and captain, try The Right Charter BVI and Captain Devon. Highlight of the trip. Read Less
4 Helpful Votes
Sail Date: March 2019
After boarding ship and going to our cabin the very first thing we saw was a used condom on the balcony. Then the hangers were piled on the closet floor and a used bar of soap from the previous guest was left in the shower. Those were ... Read More
After boarding ship and going to our cabin the very first thing we saw was a used condom on the balcony. Then the hangers were piled on the closet floor and a used bar of soap from the previous guest was left in the shower. Those were the main things in addition to some other minor issues,,, We understand things happen and were expecting the staff to immediately handle the situation, but 12 and 15 year old children still don't understand why or what a condom is doing in our cabin. Not happy at all. Once housekeeping was called and given a chance to correct the issues the steward supervisor said someone would come clean it and just walked away. I asked him to take the condom with him, but he just left. Then I went to the guest services desk and after a 19 minute wait were greeted by the housekeeping supervisor who said they will get there to clean the room again soon. That day there were no considerations made and there was no sense of urgency to correct. Worst of all there was no closure, empathy, nor follow-up from management. It was not until the third day of our vacation that I asked about the issue at the front desk and if there was closure. Unfortunately, it took e showing the photos and the likelihood that 'd share an honest review online that I finally got the attention. In my opinion, there is not must that can be done to correct the condom found on the balcony by our children. GiGi, assistant Housekeeping Manager offered a $100 obc which we declined and they posted anyway. This was our third Norwegian cruise Getaway 2016 and Escape 2017 (RCL Oasis was 2018). Not a great start to our annual vacation. Overall, the vacation was good and even the worst cruise experience can be a great vacation. 7 great sunrises and 6 great sunsets... Friday night sunset was missed due to a dinner reservation and late departure from Nassau. The "waterfront" deck is one our favorite parts of the ship. Entertainment was good overall: Havana was "ok", Jersey Boys was very good, Hypnotist Richard Barker was awesome, and the music around the ship was good as well. Dining was "average" a best: service better than expected and food quality hit or miss. The buffet and main dining rooms were good/average food quality. The premium dining in Le Bistro and La Cucina were great. Unfortunately, Cagneys was again a bit of a let down :( It seems like there have been cuts on food costs and quality has suffered a bit. Ports and excursions were as expected. Eighth time to St Tomas and our first excursion to Megans Bay. Tortola was or third time and just walked around town a bit. Nassau has one of the prettiest sail in and away, but usually we stay on the ship in Bahamas :) Our kids 15 and 12 were very excited about the go-carts and laser tag. Unfortunately, the week passes were sold out before the sail away. We paid for a couple laps around the racetrack, but at $10 per person per 5-7 minutes was not a good value in their opinion (or mine since I paid). The real estate used for racetracks and laser tag was a sacrifice of other areas which were omitted or cut back. We will not likely choose another cruise with either go-carts or laser tag. I guess to wrap up this review, stuff happens. Sometimes people are disgusting and leave used condoms on balconies. When I purchased / reserved our seven day cruise I put my trust in Norwegian Cruise Line and their ability to clean up after disgusting people's behaviors. The worst thing about the whole thing is the lack of response, empathy, or care. Hopefully, this review and others may affect change with Norwegian and the way they handle future situations. Read Less
Sail Date: March 2019
A beautiful ship but the food was poor quality compared to Celebrity and Princess. As an avid cruiser for more than twenty years, this was my worst cruise choice yet. A white fish dish over a bed of white rice should not be covered in ... Read More
A beautiful ship but the food was poor quality compared to Celebrity and Princess. As an avid cruiser for more than twenty years, this was my worst cruise choice yet. A white fish dish over a bed of white rice should not be covered in brown gravy. Mushroom caps should not be rock hard and ready for a sling shot. Gnocchi are meant to be soft and delicate, not torched to hard consistency. Do you inspect your plating before it leaves the kitchen? You might consider this. I could likely write pages on the quality of the food. Your Garden cafe has very poor choices compared to other lines. Ocean and Teppanaki are likely the only mediocre choices on this ship. If you are going to attempt Italian cuisine you should really consider consulting an Italian chef. Bar staff were the most pleasant, especially the gentleman running the Sugercane Mojito Bar. Some of the staff at the entrance to your dining options really need to brush up on customer service skills. First night on the ship I was appauled at the attitude of the woman at the entrance to Teppanaki. If you smoke, there is only one place at the back of the ship to do so. This area was closed every night for a private party. Smokers were moved to the race track deck to accommodate. Let’s move smoking to a deck with children rather than allow in the cigar lounge. Accommodating my spouse I could hear the anger of other cruisers. I was extremely disappointed in this line, having heard great reviews over the years. This was my first and last sailing on this line. Read Less
Sail Date: March 2019
We chose the ship because it was the new big ship, it is new and big but very crowded because so much of the ship is taken up with the go cart track and private areas on the main decks. The service from the wait staff of great but customer ... Read More
We chose the ship because it was the new big ship, it is new and big but very crowded because so much of the ship is taken up with the go cart track and private areas on the main decks. The service from the wait staff of great but customer service is beyond bad, they do not care about any issue you have. We do not complain about anything but the power went out in our room couldn’t get anyone there for several hours. Asked several times if one of the three TVs in the pub could be changed to the ncaa tournament and was told sorry we can’t do that even though everyone in the pub wanted the same thing. The adult area in the back was closed everyday at 530 for a special event, it seems odd that we pay for a cruise and large portions of the ship were private a lot of the time including bars and restaurants, if you are going to allow groups to rent out part of the ship we should have been told before hand because it was everyday. Overall ships have started charging for more and more things that used to be included now they limit where you can go during your vacation. The food was Golden Corral type good everyday. The dining room now allows hats and swim suits, no lobster or decent steak that’s in the past. For a ship this size it’s lacking activities, the pool and hot tubs are packed and there is not a lot of activities around the boat. Read Less
Sail Date: March 2019
We upgraded our 2 rooms to balcony; NCL put us on different floors quite far from one another. We have 3 kids 10 and 9, so it wasted a lot of time going between the 2 rooms. Our room person was just O.K., did the minimal functions, our ... Read More
We upgraded our 2 rooms to balcony; NCL put us on different floors quite far from one another. We have 3 kids 10 and 9, so it wasted a lot of time going between the 2 rooms. Our room person was just O.K., did the minimal functions, our kids attendant did better considering our kids were messy and our boy did have a few accidents wetting the bed. As far as the food, the buffet was great, way better than Carnivals. The seating in the buffet restaurant is way better too, with enough space to be comfy in. The main dining restaurant was poor as they actually forgot about us after our apps; we left after 45 min of waiting for the main course. Carnival has Guys restaurant and a Taco type restaurant which we loved both; Bliss did not have these free options, but should in our opinion. Carnival tops the Bliss for kids and us when it comes to entertainment. We went on the go carts once, the kids had to ride with us. The main issues were that the guy you see to get on was giving guests a hard time. He told us that our card was declined and to see customer service, which C.S. said our cards were fine. When we went back he was telling another customer the same story. That customer persisted and eventually the attendant said his card now worked. I don't know why he was doing this but the next day he told us the same thing, we just left and immediately went to laser tag and our card worked fine. Also on the go carts they seem to over control your experience and continually slow down the carts remotely. As far as the night time bands, I know preference is part of it, but Carnivals options were much more palatable to the ears. Carnival seemed much more upbeat at night whereas the Bliss seemed low energy with little to do. The worst part of our cruise was that 6 out of the 7 nights they shut down the spice bar area and stage for a private function. Just so happens we smoke, and that is the smoking area. We were moved upstairs with few ash trays and no bar. It did not seem right that we paid full fare and were not provided with areas we paid for. In all if your a family with kids I would recommend Carnival Cruise Lines, unless you want a real laid back sleepy experience where the vibe is not family oriented. Read Less
1 Helpful Vote
Sail Date: March 2019
This was our first cruise of this size and it was great! We traveled with our 2 kids and in-laws and everything went very well. Below are my thoughts: Pros: - The balcony statement room had more storage than we anticipated. - The ... Read More
This was our first cruise of this size and it was great! We traveled with our 2 kids and in-laws and everything went very well. Below are my thoughts: Pros: - The balcony statement room had more storage than we anticipated. - The food in the main and speciality dining areas was wonderful with good portions. - With the exception of the pool area and breakfast buffet, you didn't notice cruising with 4,000 of your closest friends. - Lots of activity options on-board. - We felt safe with our kids being on their own. - Our kids loved the go-carts and arcade. - Getting on and off the ship at all ports was a breeze. - The ship itself was beautiful. Cons: - For extras like the go-carts, laser tag, arcade, etc. (primarily the kid activities), we felt nickle and dimed but we anticipated this in advance. The laser tag was just ok...would do something differently with that area or offer longer play time. - The service in Taste and Savor was very slow; we had the best service in the Manhattan Room (with the exception of dessert). - LOTS of partying going on around the pool so my kids got an eyeful at times. Not sure if this was because it was a spring break crowd or a smaller pool area. We weren't sure what to expect with a ship this size and we were delightfully surprised. It was a wonderful experience and something we'd consider again. Read Less
1 Helpful Vote
Sail Date: March 2019
I cruise very 6 months or so and am addicted to it. NCL's Bliss is extraordinary. My favorite ship is still the Escape but Bliss is gorgeous. NCL's restaurants are fantastic and while I really am not a fan of the buffet, ... Read More
I cruise very 6 months or so and am addicted to it. NCL's Bliss is extraordinary. My favorite ship is still the Escape but Bliss is gorgeous. NCL's restaurants are fantastic and while I really am not a fan of the buffet, Bliss' buffet was phenomenal. The new observation lounge is beautiful and an excellent place to have a snack and drink in the morning. It is so beautiful - - it's surreal. The cruise director Silas was fantastic - - he and his team were entertaining and professional. The nice thing about Bliss - - - it didn't have that smoke smell in the casino area for some reason. That was nice! I do not recommend the spa - - they are nice but extremely pushy. I am on vacation and for some reason I always feel like I'm on a used car lot getting pressured into the deal of they day when I go to the spa on any of the NCL ships. Read Less
Sail Date: March 2019
Truly had the most relaxing and amazing time aboard the Norwegian Bliss. I've done two carnival cruised before, This was my first Norwegian. In my opinion the Blew carnival out of the water. The staff was energetic, polite and ... Read More
Truly had the most relaxing and amazing time aboard the Norwegian Bliss. I've done two carnival cruised before, This was my first Norwegian. In my opinion the Blew carnival out of the water. The staff was energetic, polite and personable. The decor was breathtaking. My favorite spot on the Bliss was the "Observation Lounge" it was so peaceful and the veiws of the ocean or ports were breathtaking. The food on the ship was spectacular and never dissapointed. I ate 6 times a day, Haha. The ship also had a lot of entertainment options from games in the atrium, to pool and deck parties. Don't even get me started on the spectacular showing of the Jersey Boys! That cast could have been on Broadway! You could have never left the boat and been completely content with your vacation. As with everything there is always room for improvement. My few complaints would be that the Karaoke had minimal to no good selections. They had nothing from this decade and its like they took the bottom 4 songs off of mediocre albums. And lastly, the manhatten room both times was a bad experience, The first time we tried it the table was not clean, dirty plates were left and they expected us to eat off of them and were rude when asked to switch them out for new ones, Our second experience the waiters brought out wrong foods and never refilled our drinks.ect. he was probably the least frienly crew member we had come accross. To end on positives. The overall vacation was one of the best my family and I have taken. The freestyle cruising was so relaxed and the photographers captured amazing moments. We were celebrating my sisters sweet 16. And the last night managment was surveying in the Savor restraunt. They saw her sash and talked with us very thoroughly about our cruise experience. They asked for our cabin number and surprised her with decorations and a delicious Birthday Cake. We were stunned and feel that we would not receive such thoughtful and amazing treatment aboard any other cruise line. I had such a blast I literally left the ship planning our next cruise with norwegian! Id like to thank the amazing staff and crew for such a well rounded relaxing and amazing experience. Read Less
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.5 0.0
Family 3.5 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.5 0.0
Value For Money 3.5 0.0

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