4 Helpful Votes
Sail Date: September 2018
1. when NCL Bliss came to Seattle, we were expecting Epic kind of service or amenities. But the Bliss was way worse than what we were expected. we paid $9000 for 4 of us in same room, the room doesn't have enough closet space or ... Read More
1. when NCL Bliss came to Seattle, we were expecting Epic kind of service or amenities. But the Bliss was way worse than what we were expected. we paid $9000 for 4 of us in same room, the room doesn't have enough closet space or drawers for our close, have to 2 of us has to use our luggage, placing at the middle of the room. 2. can you imagine the Specialty Restaurant served the exact same dish as regular Main Dining Room? ( in this case is La Bistro & Manhattan), it's a rip off. we were on Heaven Category so we got to dine at Heaven Restaurant but the quality was not as good as before, NCL used to serve special meals for each destination like Mediterranean Cruise with Seafood, Alaska Cruise with King crab leg, but with the Bliss none of those (even with Pearl, they don't serve it any more) and the selections are getting scares ..... 3. the dining room hours are so limited you have to rush yourself......... otherwise you end up eating in your tiny room....... the Concierge wasn't helpful unless you pile up the green notes upfront....... very realistic. I do give extra tips for those who worked behind the scene, wait staffs or housekeeper daily...... they are hard workers and were almost at the point being abused by NCL the Only reason I chose NCL is because of my MOM, who is wheelchair-bound, I like the free style..... but the Bliss isn't made for , or accommodated for Handicapped persons. Showroom alone is not made for one...... the wheelchair area were not made for watching the show unless you are really tall, my Mon can sit there but can only watch the wall in front of her..... the rest of the handicapped seats are those 2 rows down the stairs and only have one opening out........ not recommended..... One more thing, you have to check your bill diligently or NCL tend to over charge you unless you complaine. Read Less
4 Helpful Votes
Sail Date: August 2018
We chose the Bliss because of all the amazing videos we saw and everything we heard from our travel agent. I will start with the positives: - If you're a single or older couple with no kids, this cruise MAY be for you - Good ... Read More
We chose the Bliss because of all the amazing videos we saw and everything we heard from our travel agent. I will start with the positives: - If you're a single or older couple with no kids, this cruise MAY be for you - Good options for entertainment - Paid/ upcharge restaurants were definitely better than included ones - Alaska ports made the trip worthwhile Now, for the things we do not like and why we will never choose Norweigan again: - Maybe because the Bliss is so new, this could explain the utter lack of organization of the staff - Food at Buffet, Taste/Savor (same food) and Manhattan was very mediocre (at best) with no place to sit in the buffet restaurant - Our room (10-154) had a horrible banging/knocking in the walls and for 3 straight nights I go ZERO sleep, for a vacation it was unbearable - The spa passes were pointless and way over priced (again with kids, it's very difficult to coordinate since the kids clubs closes for 2 hours chucks all through the day) - The arcade and bowling machines will charge you repeatedly whether you used/ played the machine or not (and the way we were treated when we brought up an extra $6 charge was atrocious...) -Staff on cruise aren't empowered to do anything. So, if you have issues you have to write a complaint post cruise and they say it takes up to 15 business days to get a response - The app is trash and they charge you $9.95 per person to use it - Most things were constantly closed down (laser tag, mini golf and race track) which attracted us in the first place - Most things on ship are an extra cost so it's a constant nickel and diming vacation - Not a lot of family friendly activities - Havanah was just awful (as you will see in every other review) but there was really no need for the actors to light up real cigarettes in Jersey Boys (it was disgusting and made the whole theater smell) - The common spaces like the observation area are ALWAYS packed and people put their gross feet on the furniture and no rules are enforced. NOTE: We had a balcony but if you get an inside cabin it will be very hard for you to find a "common space" to relax and enjoy when there is anything to see outside - No drawers/ clothing space for fmaily with kids (if you're just 2 people, I imagine the closet space would be fine - The worst traffic flow I've ever seen on a ship. Elevators are always packed and no one wants to make space for new people (so you will be climbing 5-10 flights of stairs all the time to get where you need to go) - Captain decided to not go to the glacier which was a huge selling point for us. Given all the equipment they have on board it was more of an issues of not “wanting” to rather that not being able to. Why not save their gas and effort, right? We literally turned around. Overall, this is a cruise where the food is bad, few options for families, the staff is not empowered to make anything right which means absolute HORRIBLE or non-existent customer service, over-crowded ship with poorly planned traffic flow, this was not a vacation this was a total disappointment. As with anything, we have each other so spending time together was the best part but I would not waste money with Norweigan (they appear economical but after being charged for EVERY SINGLE THING) they are way more pricey. I will be booking with Disney Cruise from now on until kids are older (they have exquisite food, service and pretty much everything is outstanding). Read Less
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 3.9
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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