144 Norwegian Bliss Romantic Cruise Reviews

We sail on Norwegian out of Manhattan because it is very convenient. However, The Bliss seemed to have too many people for the facilities on the ship. The main areas were always crowded with people. There was congestion around the ... Read More
We sail on Norwegian out of Manhattan because it is very convenient. However, The Bliss seemed to have too many people for the facilities on the ship. The main areas were always crowded with people. There was congestion around the elevators, difficulty finding a table at the buffet, not enough room for the more popular attractions in the Atrium. Guests were actually moving chairs from the meeting rooms and library because of lack of seating. The embarkation and disembarkation were poorly organized. The Observation Lounge was very nice and a good gathering spot but seats were at a premium because it was the only quiet area inside. We enjoyed the Texas Smokehouse restaurant and the country western band although there was not much of a dance floor. The Chocolate bar in the buffet was delicious on the few occasions it was available. The photographers did not push for taking photos. Some of the cruise director’s staff were very good but others made up their own rules for the games and even became a little snippy with the guests about it. And, of course, the pattern of fish on the hallway carpeting showing direction was a real plus. There were two outstanding shows during the cruise, Six and Jersey Boys. They were two of the best performances we have ever had on our cruises. However, the shows definitely had to be booked prior to the cruise to be assured of a seat. There was a long line each performance in the Standby line. Not everyone could get in to see the show, again, too many people for the facilities on board. The first day ballroom dancing was on the schedule, quite a few people arrived to find a dance floor packed with chairs and no one around to remedy the situation. Once the floor was cleared, it was a fun experience that a good crowd enjoyed. However, the next time it was scheduled, the floor was so sticky that it was extremely difficult to dance and many of the people left. The third time the dance floor had not improved even after complaining for 3 days about the conditions and the crowd dwindled. After that there was no more ballroom dancing scheduled. On the night of the 70’s party at H2O, the floor was wet and that made for treacherous conditions. Sugercane drew a lot of people for Latin dancing but the dance area was small and even more restricted with the addition of tables on the dance floor. We visited Guest Services on a few occasions and, at times, they were not very helpful or not knowledgeable and, in fact, made a mistake on my account that took 5 more trips and a supervisor and the supervisor’s supervisor to straighten out. As the cruise went on and the problems multiplied, some of the little things started to become annoying. There were onions in everything in the buffet, the mini gold course had no clubs or balls available, there were no salt and pepper shakers or sugar on the tables but just a few days before the cruise ended they magically appeared. On other cruise lines there are precooked fried eggs available at the buffet to cut the wait time at the omelet stations. I really missed that. The Norwegian Bliss is a pleasant looking ship but definitely not a lot of pizzazz there. The theater was nondescript but the performances made up for that. Norwegian had an onboard app that I found was not very useful. All in all, the Norwegian Bliss was not one of my favorite cruise choices. However, some of the crew gave us exceptional service: Komang Pariana - (Waiter in the Q) Kind and thoughtful, he went overboard in being helpful to us and was sure to stop by and greet we each time we visited the Q. Priscilla Mupfururi - (Hostess in the Q) Smiling and personable, she kept us country all during the cruise by giving us tables in the Q close to the dance floor each night. Oscar Aranas - (Room Steward) Hard working and efficient. He kept us comfortable and supplied us with everything we needed for our room. Garmo Gaye - (Greeter at Garden Café) A beautiful, happy person. If everyone could be greeted each morning as happily as Gamo did for us, the world would be a better place. Didia - (Maitra D in Cagneys) Concerned and friendly, she always stopped to talk a while. Even when on her way to clean up late at night. Rico SaFranca Hermaso - (Waiter in Manhattan) Considerate and pleasant, he even went out of his way to get a special salad for our group each night. Made dining pleasurable. Darlyn Melendres - (Assistant waiter in Manhattan) With a sweet smile and gentle manner, she was always in the background waiting to be of service. Read Less
Sail Date January 2020
This was supposed to be my husband and I's honeymoon. Restaurants/ Service was great. Cabin was clean and decent. Activities on boat were incredibly lame. If you're not completely into Drinking, Trivia and food, you're ... Read More
This was supposed to be my husband and I's honeymoon. Restaurants/ Service was great. Cabin was clean and decent. Activities on boat were incredibly lame. If you're not completely into Drinking, Trivia and food, you're kind of out of luck. Shows were great, Prohibition and Jersey Boys were great. Book it as early as possible Spa services were incredibly overpriced, that's saying something coming from someone who lives in NYC. Ports and shore excursions absolutely sucked. Port Canaveral: Arrived Late to Port Canaveral, couldn't go to Disney. Everything else required sunny days, which there were none. Cocoa Beach was essentially a ghost town. Nassau: Great. Aquaventure was a blast! We only needed a half day there and immediately spent the rest of the day walking around Nassau, which was beautiful. This was the highlight of the trip. Great Stirrup Cay: I wouldn't know, I only saw the island from a far. The ship didn't stop at Great Stirrup Cay on Christmas because they couldn't get the tenders to the ship. It was beautiful out, but the seas were choppy. The Cruise director made the decision that morning to leave. The biggest slap in the face was seeing Royal Caribbean docked at their private pier. I saw them docking their ship as our boat pulled away. At around Midday, the crew threw together a half-assed itinerary and we spent an additional day cruising around the island of the Bahamas. "Don't worry, apparently this happens all the time. I've only been to the island once" said multiple passengers who were frequent NCL cruisers. "Don't worry, they'll refund your shore excursions, " said another. Seriously? Had I known this would have happened, I wouldn't have book this cruise. If I wanted cabin fever, staying in one place for 6+ days eating and drinking my face off, I would holed up in a cabin in the woods. Don't waste your time. Royal Caribbean didn't even have to lift a finger to sell me on my next cruise. Read Less
Sail Date December 2019
From transfer: the transfer bus is not ready, guests have to wait 4 hours at LAX. Embarkation: staff make sure my credit card is right, then we double check the Help Desk on ship, at the end of CRuise (21 days), they mixed up my charge ... Read More
From transfer: the transfer bus is not ready, guests have to wait 4 hours at LAX. Embarkation: staff make sure my credit card is right, then we double check the Help Desk on ship, at the end of CRuise (21 days), they mixed up my charge account. Mini Suite Room Design and Cleaning: we paid pricey for this MA class room 9 months before cruising, the design of room layout is not easy to move around and storage space is not enough. The shelf was broken and missing, the staff said, they can NOT repair it. entertainment: every show we went, we watched a lot guests left in the middle of program. most of the E-staff talk English in all kind of strange accent. food and restaurants: food is terrible in quality for freshness and the ways of prepared. The India Chief Chef maybe cook the way we are not used to it. Future Cruise: Again, bad English and worse Debarkation: at the Manhattan Term. all guests have to stand in line outside for 2 hours to get off the ship, this break the record not only for NCL, but for all the Cruise line. Read Less
Sail Date November 2019
I predicate any review with a caveat. Not everyone likes the same experiences and I come to most experiences skewed by the fact that I live in the Las Vegas area, where entertainment and food service are highly competitive and demand ... Read More
I predicate any review with a caveat. Not everyone likes the same experiences and I come to most experiences skewed by the fact that I live in the Las Vegas area, where entertainment and food service are highly competitive and demand excellence. I try to weigh this bias in while reviewing and realize not everyone is subject to the variety and expertise in the areas as one who lives in a recognized entertainment capital of the World. So, I will not nitpick in my cons, but mention only those drawbacks I find extraordinary. With that out of the way, let's begin. Let me first say that this was my first NCL experience. My resume sports twenty cruises, but the lion's share is on Royal Caribbean. My wife and I wanted to see if "freestyle" cruising was for us. A one week cruise on NCL's Bliss, sailing out of Los Angeles, a mere one hour plane ride away, seemed like a good beginning to what we hoped would lead to many more cruises with Norwegian. After watching several reviews, we decided on a Spa Mini Suite to take advantage of the thermal spa suite. Having visited each of the ports on our itinerary, we decided to spend the entire week on the ship and sample as many of the restaurants as we could. Before looking at the pros and cons, let me begin with an overall review of the Bliss. This is a beautiful ship with so much going on it is nearly impossible to get it all in with just one week. If an active cruise is your thing, you will be certainly satisfied on the Bliss. Now, to the list. I like to finish with the pros, so let's start with five glaring cons, not in any particular order. Cons: 1. Food...Although I found some outstanding dishes around the ship, I'd classify most dishes as not bad, just lacking flavor. I found myself tasting many dishes and just coming to the conclusion that it didn't offend and was filling. Believe me when I say, the meal packages will not leave you hungry. Most meals included two appetizers, one main, two sides and a dessert. I ate at seven different restaurants plus the buffet, so I covered quite a bit in one week. I did not visit the main dining rooms so I'll hold judgement and assume they were at or above buffet quality. The best experience I had was at Le Bistro, where all of the dishes shined. My worst experience was certainly at the usually highly regarded Cagney's steak restaurant, closely followed by Los Lobos. If you've had Cagney's before, and I haven't, although most I asked said it was not to be missed, you might want to miss this one on the Bliss. There are just some things you come to expect in a finer restaurant, and Cagney's on the Bliss fell far short. Let me just mention a few things. I enjoy my filet with a Gorgonzola crust. I know, it's a little odd, but steak restaurants all know how to do it. I asked for this and was told they could do a blue cheese crust, but not Gorgonzola. The waiter didn't seem to understand what Gorgonzola is. Anyway, when delivered, there was no crust at all. I asked about the blue cheese and he kindly went back to the kitchen and brought out a side of blue cheese crumbles. I spoke to the manager about it and asked him if he knew what I was talking about. He even told me how it was cooked to form the crust. He offered to take it back and fix it, but I was just frustrated at this point and against a window of time so I just ate the steak with some microwaved blue cheese on top. I need to also add I couldn't eat my two sides. Their definition of cream corn is whole corn kernels in a milk broth. The potatoes au gratin came clumped together in one piece. But check this out. My wife's wine glass had a hole in it...not a crack...not a broken off piece, but a hole you could stick your finger through. She didn't see it and wine poured all over her when she tilted back the glass. How does a glass make it to the table with a big gaping hole. Just don't do the cheesecake. It's flavorless. The multi-layered cake is the best choice. I could add a few more tasteless dishes but I think you get it. For a better filet, visit Le Bistro or even the Teppanyaki restaurant. Los Lobos Mexican restaurant was also pretty tasteless. I have to say I am used to great Mexican food, having lived once in Albuquerque, but I also know the minimal requirements to pass for tasty Mexican food. Los Lobos did not meet this minimum. As to the other restaurants I visited, they were all filling with hits and misses. La Cucina had some tasty spicy shrimp appetizer, but how do they get away with being an Italian restaurant without meatballs? I opted for another filet and it was rather dry. As to the buffet, I thought the breakfast buffet was average, but there was one dish I had to repeat a few times, the Bananas Foster French Toast or Waffle. I haven't seen this on other ships and it was, IMO, to die for. If I travel again on the Bliss, I will skip the specialty restaurants and dine mostly between the buffet and the main dining room. The money saved here can go toward one of my pros, the Thermal Suite. 2. Cabins...I suppose I'm spoiled by junior suites on Royal, but I was under-impressed with the spa mini suite. Gone is the walk-in closet of a stepped-down suite I'm used to. In its place is a closet pinned against one side of the bed. There are no drawers, ambient light nor outlets next to the bed. Royal is lax here too, but the walk-in closet light provides a nice night light over the door. I should mention that the cabin did provide a USB outlet on each side of the bed. IMO, the long couch just isn't needed. I would rather have seen two chairs and a small table. The balcony was one of the smallest I've had in awhile, and that includes standard Royal balconies. I would have expected a larger balcony from a mini-suite. It appears it's all about the included Thermal Spa, but the cost simply doesn't justify the increase in price without extra amenities. As to the noise? It's the worst I've ever had due to these mini-suites being directly under the pool deck. The cabin we had, 15782, was so close to the band on deck 16, my wife could repeat the words from the songs while she tried to take a nap. IMO, stay far away from cabin 15782. As to service, I didn't even see our cabin steward until the fifth day. For some reason, he just couldn't get his timing down on when we were in and out. I have a recommendation here. They have the buttons for privacy and clean room. I would have those tied in with the steward's stations. And while we're on these buttons, let me say I am not a fan of the card in the slot for power idea. I wish that would go away. NCL Bliss has it. Finally, the mini-fridge is too small to fit in a plate from any dining room, so don't bring your food back unless you get a small plate. I tried every which way to get it to fit by moving cans and little bottles around to the point of being charged for a can I never used. 3. The App...I could also add this to the pros because when it worked, it was well worth the $9.95 to stay in contact with all your friends. This eliminates the classic walkie-talkie. It's just that often I found my texts not being received for as much as 30 minutes later. My advice would be to add something I can't believe they forgot...Information on ship-wide opening and closing times. It's in the daily planner, but not on the App. I would think this would be an easy extra page to add. Finally, although it's nice to see your activities you booked each day, any time I had more than one, I could only pull up the first one. Maybe I was doing something wrong and if anyone has some advice, please help. So, I won't say this is a total con, just needs improvement. 4. The Racetrack...This will be a huge pro if you have kids or even adults who are a kid at heart. The ONLY way to participate here is to buy the unlimited pass. There is no way you're riding without a reservation, and even in the off season I cruised in, they were well gone early on. I hate having to plan a ride four days from now at 3pm, and limiting my drinking all day to ride that one time. With the pricey unlimited pass, you could just walk up and get in the queue before you start drinking. 5. Ship Embarkation...I'm not going to hold this entirely on NCL. Perhaps the confusion was the LA port's staff as well. A Few More Minor Cons...The ship had a strange vibration at times. It wasn't the usual sway we all know, but a almost popcorn popping shake that even woke me up one night. I didn't care for the theatre seats in that they were slanted down and the drink cup holder cut into your arms. The staff seemed over-worked and I only remember 2 or 3 bars where the staff was happy and interactive. I study the cleaners as well and they were never aware they should always present a positive attitude. Don't get me wrong, there were some staff that were happy, but they were new in their contract. NCL has an eight month contract with zero days off. That's extreme. If I'm wrong about this, it's because that's what they told me and maybe it weighed into their attitude. Pros: I know the cons seemed a lot, but they were far less than all the pros of this ship. I think the pros and cons I write about here will be biased toward your cruising style. Many of the cons can be avoided just by doing some good research and adjusting my cons by simply doing something like picking a quieter room. It's just that I am highly disappointed in a ship having a mini-suite so loud and so small. I am highly disappointed in such a supposedly high quality steak restaurant failing on simple instructions. That being said, let's look at five pros so outstanding, it might be all you need to cruise on this ship... 1. The Observation Lounge...I've been told this area is so spectacular, quiet and serene, that this makes booking the Haven, if some privacy away from crowds is your Haven reason, unnecessary. IMO, this is correct. I spent many mornings there with a cup of coffee in my hand watching the Sun rise. There's a small continental breakfast there as well, and the muffins are delicious. This ship should be high on your list of options for an Alaskan cruise. I've cruised New Zealand, Norway and Santorini. I would have loved this view on those cruises. 2. The Thermal Spa...Do not miss out on this. There's a warm pool with thermal jets that alleviated any back pain I had. There's also saunas, a steam room, a salt room, and even a snow room. It really changes the entire cruise when you spend an hour or two in this massive area early in the day. PLEASE try it. 3. The Drink Package...Simply put, I loved it. The drinks were great and they serve two at a time if you want with no number limit. Also, if 19 bars isn't enough for you, you might need help. Note, the package is VERY expensive. You must get this included as a free at sea. It needs to be your first and maybe only choice if you drink. 4. Entertainment...Check it out, I saw The Beatles at the Cavern Club and Jersey Boys in the theatre all the same night. I only wish the seats had been better. But don't act yet, look what else you get. The drinks at Prohibition, five of them, were tasty and strong, just like the musical. I didn't see Six, but I heard it was great. Siglo, the rock band, sounded JUST LIKE PINK FLOYD. Those guys were awesome. The piano players were top notch and the Reggae band jammed. Add to this, the first Country Music venue I've seen at sea and it's tough to decide what to do each night. There's also tons of activities going on. NCL knows what they're doing with this. 5. The Waterfront...What a great idea. They hide the life rafts below and give you an almost complete wraparound walking area with scattered bars and dining outside. This should be on every ship. I'm used to a lower deck walking area on Royal, but there's nothing going on like on the Bliss. I loved this area and I think you will too. Some other pros I liked...Karaoke in the Cavern Club was fantastic. The large screen at the Atrium is great for Wii and movies each day. The Local is a restaurant bar open 24 hours a day. I don't believe I've seen this on any Royal ship, Carnival or Celebrity I've cruised. On Royal, you're lucky to find some pizza or muffins at most. On NCL Bliss, you can order the entire menu at the Local. Imagine fish and chips at four in the morning. That's freestyle to the max. I also loved that the sales areas don't take up all the walking room on the floor. Finally, I don't know if it's the port or the ship, but the vibe was young and energetic. The Halloween party was fantastic and lots of people dressed up. Things I didn't get to: Coco's Chocolates, Night Club, Comedy at the Comedy Club, Race Cars, Laser Tag, Slides, Main Pool, Main Dining Rooms, Q Texas Smokehouse, The Haven. Maybe it's because one week just isn't enough, but some of these things got missed because I simply fell in love with the Thermal Suite and spent a lot of time there. So, one final caveat to my review. You could love all the things I missed and have a completely different cruise. I guess what I'm saying is...It really is freestyle, and with so much to do, you will certainly find your groove. I hope I was able to help. Read Less
Sail Date October 2019
DH and I have been on this itinerary before (once on HAL, twice on NCL), but this was the first time just the two of us, without the kids or any other family. This was a celebration of our 27th anniversary. We had the free airfare, ... Read More
DH and I have been on this itinerary before (once on HAL, twice on NCL), but this was the first time just the two of us, without the kids or any other family. This was a celebration of our 27th anniversary. We had the free airfare, which worked great. Easy, nonstop flights both ways (PDX-LAX). The airport transfer process involved a lot of standing around without much direction beyond "stay against the wall and wait," but we made it to San Pedro no problem. As it turned out, there had been a surprise Coast Guard inspection of the Bliss that delayed embarkation by 2+ hours. There would have been just as long a delay at the port as there was at the airport. By the time we boarded cabins were available, so we checked out the room. We were on deck 13 port-side forward, which turned out the be a lovely location. We'd been on the Breakaway last December and were familiar with the overall deck plan, but we found we liked the Bliss much more in terms of the public spaces. The pool deck is way better - more open and welcoming. Moving the hot tubs up to the next deck eliminated the "bro factor" from around the pools. Those folks who liked to hang out in the tubs and flex all day were on a different level entirely. We also really enjoyed being along the Waterfront, mostly near Sugarcane, the mojito bar. We'd park ourselves in one of the couch groupings and play Cribbage in the afternoon, enjoying the view, the air and the people watching. We had the UBP, which was important. We do like to imbibe and took full advantage of the package. We tip $1 cash with each drink. Not only is it nice to do and gets us remembered, but it helps track how many drinks we've had at what point in the cruise. ;) We had the 3DP and knew we wanted to eat at Le Bistro and Teppenyaki and would decide on the 3rd option after that. It turns out the meal at Le Bistro was so good we went back a 2nd time. Our other meals in the MDRs (3 dinners, 1 breakfast, 1 lunch) were very nice, and the Garden Cafe offerings kept us happy. We sampled the Local's menu throughout the week, mostly for a late afternoon snack. Normally we're trivia geeks on a cruise and hit karaoke at every opportunity. This time we were much less motivated. We saw Jersey Boys, which was great. Other than that we spent a little time (and money) in the casino but mostly just hung out together and enjoyed the relaxing time. We only went ashore in Cabo to specifically visit a cantina we've enjoyed in the past. It had changed since last time and, while good, wasn't as good. We also had to buy a tiny sombrero to take home for the fur baby. We took advantage of the port days when the pool wasn't as crowded and hit the water slides multiple times. Yes, we both did Ocean Loops, and yes, we both made it all the way through each time. No trapdoor rescues for us! Do keep yours eyes open, if you can. The view is spectacular. As always on NCL, the ship was spotless, the crew delightful and the experience just what we want and expect. We enjoyed the Bliss so much that we've booked the same trip for next year. We only have the one anniversary: why not celebrate the heck out of it every year? Thank you to Janet from our roll call for organizing the Meet & Greet on sea day 1. It was nice to put faces to names and chat with the officers. This site is such a valuable resource for all things cruise-related. Happy cruising! Read Less
Sail Date October 2019
I've been on all the Breakaway Class ships except Joy and Bliss. I finally got a chance to try Bliss and WOW. This ship is beautiful. NCL addressed the two common issues on past ships and fixed it on this one. They enclosed the ... Read More
I've been on all the Breakaway Class ships except Joy and Bliss. I finally got a chance to try Bliss and WOW. This ship is beautiful. NCL addressed the two common issues on past ships and fixed it on this one. They enclosed the smoking section of the casino. Brilliant idea. Another move was they put the restaurants at both ends of the ship. It's somewhat hard to find but eased the overcrowding on the middle of the ship. I hope they keep the same layout on their smaller Leonardo ships. Good job on the changes on Bliss..... which I heard is the same on Joy and Encore. Booked the Encore for next year already. The only negative I can say was the pricing on Food Republic. Way too expensive. All the others including Margaritaville was OK and pricing was Average and probably subsidized by the high cruise fare. Food Republic wasn't. For example, sushi on Wasabi on Breakaway was $5-6 but $12-16 on Food Republic Read Less
Sail Date October 2019
We have taken river cruises but never an ocean cruise. We traveled with a group and this was the ship the travel agent booked. Because we booked last year our cruise allowed us to choose from three free amenities. We chose the Unlimited ... Read More
We have taken river cruises but never an ocean cruise. We traveled with a group and this was the ship the travel agent booked. Because we booked last year our cruise allowed us to choose from three free amenities. We chose the Unlimited Drink Package (which DOES NOT include bottled water) and the Gratuity Package, both saving us a lot of money. Everything went smoothly from the minute we stepped foot onboard to the minute we disembarked. The ship itself was spectacular - every detail we could imagine was taken into account. Our mid ship balcony suite was a great size. The bathroom was remarkably roomy; we had plenty of closet space and the bed was extremely comfortable. We loved sitting on our balcony to enjoy our morning coffee or an evening glass of wine. We purchased a 3-meal specialty restaurant package which turned out to be a great value*. We enjoyed all of the other restaurants onboard and the entertainment provided was first class. We had a wonderful experience with bartenders, cleaning crews and servers - everyone seemed happy and were very accommodating. If we travel again we would book an "adults only" cruise as we had some very noisy neighbors with smaller children that did a lot of crying and stomping around late at night. Other than that this was a very positive experience and we would recommend to everyone. *except Cagney's: Food wasn't great and the service was painfully slow Read Less
Sail Date October 2019
From the time we step onboard, everything was all in order. There was little chaos on elevators and passages due to people are lost or don’t know what to do or where to go. But the crew was very helpful in all ways possible to help out. ... Read More
From the time we step onboard, everything was all in order. There was little chaos on elevators and passages due to people are lost or don’t know what to do or where to go. But the crew was very helpful in all ways possible to help out. The foods are amazingly well organized. The crew made sure that all guests are enjoying each meal. The restaurants are very well maintained and crews assigned are ready to serve all guests. The mustering drill is very chaotic. It took so much time to muster all guests. There should be a better way to fix this issue. If there is a real situation, there might not be enough time to save someone’s life. It took about 40 minutes to fill the theatre where our group has to muster. It takes about 10 minutes before hypothermia set in to someone. Every crew were very responsive and courteous. They know what they are doing. Read Less
Sail Date October 2019
We chose this cruise because we wanted to try Norwegian, specifically the Haven area. We were not disappointed, The Haven was a wonderful respite from the excitement and crowds of the main areas of the ship. The ship is very well designed, ... Read More
We chose this cruise because we wanted to try Norwegian, specifically the Haven area. We were not disappointed, The Haven was a wonderful respite from the excitement and crowds of the main areas of the ship. The ship is very well designed, with lots of smaller spaces so you don't always feel like your with 4000 people. We really liked the Observation Lounge on 15, a beautiful space with a nice bar and food served (buffet style) daily. There are two musicals being presented on the ship Jersey Boys and Six, we thoroughly enjoyed them both. We also enjoyed the Beatles tribute band Britain's Finest. Can't really say much about the shore excursions because we only did the bus tour in Puerta Vallarta, Maztatlan was rained out and we did our own thing in Cabo. I have to mention the service on the ship, it was excellent, almost seemed like there was a competition between the employees as to who could be the nicest. We ate in 3 specialty restaurants, Cagney Steakhouse which was very good and if you want to try it you need to make a reservation before you get on the ship. We also tried Ocean Blue which we enjoyed, it was probably our favorite, had a really nice waitress, I'm sorry I can't remember her name. The other was the Italian restaurant, La Cucina also really good. We only ate in the Garde Cafe once, can say it is pretty typical for a cruise ship. We also tried The Local which is complimentary for burgers and fish and chips and it was fine. Since we stayed in the Haven we ate at the Haven Restaurant a few times and it was also very good, liked the specialty restaurants better. But the Haven had a good breakfast and lunch menu as well. Our butler, Maria was extremely nice and around enough that if we needed something she would provide it. We just didn't;t ask her for much. Read Less
Sail Date October 2019
We can’t wait to get off this cruise ship. This is the last day of our cruise on the Norwegian Bliss from Vancouver to LA. We stayed in a balcony room in 10246. The room is spacious and modern, but it’s not sound proof enough so we ... Read More
We can’t wait to get off this cruise ship. This is the last day of our cruise on the Norwegian Bliss from Vancouver to LA. We stayed in a balcony room in 10246. The room is spacious and modern, but it’s not sound proof enough so we constantly hear the TV from the next room at night when we’re trying to sleep, people “doing it” at night, and just general stomping noises and people slamming their doors. The worst part is the food. It’s terrible. The teppanyaki served really salty food, and the Q Texas had the worst food we’ve had all year. The buffet and main dining rooms also had either really salty or bad food. It’s worse than a mall food court sometimes. The only good meal we had was at Cagneys, but you pay extra for that. Also, the gym was very good with excellent weight machines. The onboard process was long and terrible, and it pissed off a lot of people. We were supposed to board at 7:30pm, and we didn’t board until 10pm because they were disorganized and boarded late. We had 30 minutes to grab something to eat at the extremely crowded buffet (we were not offered food or drinks in the 3-4 hour wait to board the ship) before we were told to go to the muster station. After our Seattle port was cancelled, they offered each stateroom a $100 onboard credit. Nothing we could do about that. However, when we got to SF and had to clear customs, they called floor by floor to try and be efficient, but everyone still had to stand in line for almost an hour. They could have organized it to minimize the wait time. I’ve done customs clearing on another ship and it was done within ten minutes! Just very thoughtless and inconsiderate. The last straw was that we spent $50 to purchase a couple of photos, and the photographer said I could download the digital copy from the Norwegian app. I could not find the photos so I went to the photo station. The guy then told me that if I wanted the digital copies, I’d have to pay another $50 for the two photos. I asked if I could exchange the physical prints for the digital copies, he said no, you have to buy the prints first, then you can buy the digital copies. That would cost $100 for two photos! We will not cruise with Norwegian again. Going to try Celebrity next based on other equally unhappy cruisers’ suggestion! Read Less
Sail Date September 2019
Celebrating a special anniversary. Embarkation nightmare. Supposed to board ship at 7P.M. which is a late boarding to begin with. At 11P.M. finally made it without any explanation as to the delay. Ate dinner at midnight. Company not ... Read More
Celebrating a special anniversary. Embarkation nightmare. Supposed to board ship at 7P.M. which is a late boarding to begin with. At 11P.M. finally made it without any explanation as to the delay. Ate dinner at midnight. Company not terribly concerned about inconveniencing passengers. Due to the extraordinary delay Seattle was eliminated from our itinerary. Instead of three stops on our 6 day cruise we ended up with 2 stops and the rest at sea. Aside from the specialty restaurants the service was poor and the food fair at best. I waited two hours for an omelette in one of them.Even the excursions were poorly run.Lines everywhere you went very long.Balcony cabin very small.Trip seemed very disorganized from the get go. I wrote to the executives regarding my concerns almost two weeks ago but haven't gotten a response yet. If your looking for a good cruise I suggest you try a company other than NCL. Read Less
Sail Date September 2019
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually ... Read More
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually would have spent more time here! But we came for a cruise, and it sure delivered. This ship is absolutely fantastic, but what makes it even more of a spectacular experience is the multi cultural staff and the personality of the staff. ALL of the staff was amazing, smiling, pleasant, eager to help and just happy! Embarking was so smooth, came at allotted time and we were literally never waiting for more than a few minutes in a line. Very well organized. Same with disembarking, we never new they set up the paths or anything and it was smooth sailing. We used the shuttle service to the airport and had our bags shipped to our destination and that as well went without any problems. We had a stateroom with a balcony and it was roomy, clean and beautiful views at all time. I’m so happy we did this because I enjoyed sun out on that balcony more than once and enjoyed grabbing fresh air in privat. We chose 250 WIFI minutes and I have to say I checked in w my adult kids daily and never used up the minutes. We also had the beverage package and high end beer/wine and liquor was part of that so we could vacation “properly”. For us it was well worth it! We also chose to do the upgraded dining package for 4 days. We chose this because we wanted to try out some of the restaurants and wanted to be able to have reservation...we realized after you could still make reservation at the main dining room but we were blown away with the Mexican Los Lobos and Cagneys....food was to die for!!! Elizabeth at Los Lobos was the best waitress we’ve ever had!!! The food is so good everywhere though and you will never go hungry, never. For excursions we had chosen to do a whale watch in Juneau followed by a quick tour to the Mendenhall Glacier. We saw plenty of whales and the tour was awesome, they even provided binoculars! We saw the glacier right before it got dark so we were happy! The second excursion was in Skagway where we did the train ride, goldpanning and dog sledding. We learned so much this day we’re still in awe. The train ride was spectacular and our guide, Klondike Mike, was incredible at telling the history! We’ll definitely be following the Iditarod race in March! So overall, the excursions where absolutely worth the money. We did our own thing in Ketchikan, which worked out perfect for us. We travelled with another group of 3 other couples but had already decided we were doing our own thing. It was easy communicating with our company through the app so we could meet up whenever. There were always some activity going on if you were up for it. I ended up splurging and got the spa pass for the week and enjoyed the time in there immensely. If there was something I would “suggest” changing it would be the Beatles show, we never got to see that show because you had to stand in line for at least 45 min everyday, how about reservations for that? And the Observatory Lounge is such beautiful space to take in all the views,how about a child free section? There were times when groups of 10-15 people with their young children took over whole areas for a full day. We absolutely recommend this trip and are already thinking about where our next cruise will bring us. Read Less
Sail Date September 2019
My wife and I have done seven cruises and six of them with NCL. This was such a mixed cruise. One one hand, Alaska was amazing and the ship was great. It was nice, clean and the layout was great. The observation deck was really comfortable ... Read More
My wife and I have done seven cruises and six of them with NCL. This was such a mixed cruise. One one hand, Alaska was amazing and the ship was great. It was nice, clean and the layout was great. The observation deck was really comfortable and even the Garden Cafe seemed to be upgraded and comfortable. Glacier Bay (which is the primary reason for going) was well organized and the captain slowed the ship down to a crawl and spun the ship around so everyone can have time seeing the glaciers and get their photos at a comfortable pace. It created a very relaxing time in which we gathered in our families state room and spent the time together on the balcony. The reason for the 3 stars was because it felt disorganized and at times poor service and food. For example: Our checked wine took four requests and two trips to the service desk to get, laundry took three requests, Ice sometimes took multiple calls and food timing was way off (I was served beffore my wife several times). The food was probably the most disappointing aspect of the cruise. We are not foodies but I have always considered NCL as having above-average food and occasionally amazing food. This trip I had a couple good meals, many average meals and a couple poor meals (dry chicken, overcooked fish, tiny portions etc). Overall it was a good cruise because of the destination and the company we brought with us. However we may not do NCL, it seems like they lost many of the personal touches that we have had in past cruises. Read Less
Sail Date September 2019
We had a wonderful time on our Alaska cruise on the Bliss from Seattle. First, I would like to praise the captain who made a couple of difficult decisions regarding when to leave a port and to skip a port. When we were in Skagway there ... Read More
We had a wonderful time on our Alaska cruise on the Bliss from Seattle. First, I would like to praise the captain who made a couple of difficult decisions regarding when to leave a port and to skip a port. When we were in Skagway there were extremely high winds (50+ mph) and delayed our leaving the port for 6 hours but hardly affected our itinerary in Glacier Bay. The other decision was to not stop in Ketchican due gale force winds, which in my opinion was a smart move. Now on to the ship, they definitely made changes from the Breakaway and Encore that were more appealing such as; adding the racetrack and laser tag (replaces ropes course), enclosing an area in the casino for smokers so the smoke doesn't permeate the rest of the casino and surrounding areas, reconfiguring the comedy club with the stage in the center, switching the blues club to the Cavern Club, adding the observation lounge (especially the one in the Haven), having the Haven sun deck span the entire front of the ship with two hot tubs, the addition of the Food Republic and Q (both excellent food). The shows; Jersey Boys is fantastic, I didn't think Six was good, comedy shows were excellent, Beatles shows were excellent but unfortunately got overcrowded when in the Cavern Club. Ate most of our meals in Haven (outstanding)but on specialty nights had good meals in Q and Tepanyaki, however Cagney's but was a bit subpar and did miss not having a Moderno on board. One night tried meal in Manhattan room which was a disaster and was given a free lunch at Food Republic because of it (which we loved and wish we knew about it before). Local was good for snacks. Lastly, entertainment staff was terrific as was our Concierge David and the entire Haven staff were first rate. Port Valet is a terrific feature of the Seattle cruise port where they send your luggage directly to your airline and check it in. Read Less
Sail Date September 2019
We wanted to go on the Bliss after reading about it so we chose their Alaska route. It was wonderful. We treated ourselves to the Haven and the level of service there was better than we could have imagined. Every crew member knew our ... Read More
We wanted to go on the Bliss after reading about it so we chose their Alaska route. It was wonderful. We treated ourselves to the Haven and the level of service there was better than we could have imagined. Every crew member knew our names after the first day and called us by name the whole trip. The restaurant was the best one on the ship. Anything we needed was taken care of by the concierge or butler. The stateroom was beautiful and we received daily amenities. The Horizon lounge as so relaxing. We never wanted to leave the Haven! We enjoyed the Thermal Spa almost every day-it is worth the cost. The go carts were a lot of fun-glad we did them early as the weather later in the week kept them closed. We are in Ocean Blue and Le Bistro-two of the specialty restaurants-and they were outstanding. The comedy show was great. We love NCL. Read Less
Sail Date September 2019
I have been planning and reviewing this cruise for a year! I have read so many reviews and now that I have been on the ship I have to say that whomever doesnt enjoy themselves on a trip like this will never be happy !!!! We had the best ... Read More
I have been planning and reviewing this cruise for a year! I have read so many reviews and now that I have been on the ship I have to say that whomever doesnt enjoy themselves on a trip like this will never be happy !!!! We had the best time ever. The crew and service were AMAZING. The ship was AMAZING. The excursions were AMAZING. The ship was perfect to see Alaska. We just couldnt have had a better time. We have sailed NCL many times and we splurged and booked the HAVEN because it was my 50th birthday, all I can say is wow, double wow, wow wow...... It will hard to ever go back to "regular rooms" again. Our personal staff were remarkable. We didnt want for a single thing on this ship. We felt like royalty. Worth every penny!!! I did notice that there were a few minutes of traffic jams at the elevators right after the shows were over but that is to be expected. It is just like when going to a concert or sporting event. When you leave you have to be patient to get out of the parking lot.....I really didnt notice anyone having a real problem with it. As I said prior, it would be really hard to get upset about much when you are on a ship like this. The ship itself was beautiful. We saw both our private observation deck and the one for the rest of the ship and they were both aimed to please!!! And did!! Entertainment was very good. We only saw female entertainers other than the comedian which is a first on any ship we have been on. We just saw Jersey Boys at the Theatre in town so we did not see it on the ship. We saw SIX, and Prohibition, which was definitely worth the upcharge. LIke I said the comedian was top notch. We played the games, and really kept busy. We did not try the lazer tag or the go carts, mainly because it was just cold and there were a few "rocky" moments with the waters and my mom didnt want to be outside. Again, the staff were just the icing on the cake and we couldnt be happier. Read Less
Sail Date September 2019
This was my honeymoon cruise. I booked through NCL and was told I would be given a $50 shore excursion credit. When I got on the ship, I was told I didn't qualify. This put a damper on my honeymoon. It isn't the money, it is the ... Read More
This was my honeymoon cruise. I booked through NCL and was told I would be given a $50 shore excursion credit. When I got on the ship, I was told I didn't qualify. This put a damper on my honeymoon. It isn't the money, it is the principle of the matter. I was told to expect this perk but then denied it. I even asked if they would pull the tapes to check what I was promised. Guest services said they would be in touch on the ship, I never heard anything there and when I submitted a customer care ticket to NCL, I still haven't gotten a response. It just feels like I was misled. I always thought that Norwegian was supposed to be a higher-class company, but Carnival would have resolved it on the spot. I paid more because I wanted a beautiful honeymoon, but I didn't get what I envisioned. As far as the cruise itself, I read another person's review and I wanted to know what ship they were on...then I read they had Bulgari products and chocolate-dipped strawberries. I realized it had to be the Haven. So, unless you are willing to shell out a large sum of money, you will be treated differently. Here are my observations: Cons: 1. The cabin noise is awful. When we first got in our cabin, I thought we were under the swimming pool, then I figured out it was the toilets flushing that was making the noise. 2. The dining rooms are packed, even with reservations, we had to wait. They try to tempt you to get all your meals in the Garden area, but it is packed too and the food is subpar. Meat always overcooked and vegetables mushy. 3. Activities, when they are being held are always packed. Plan early or you won't get into anything. Luckily, I booked the shows before we got on board or we'd have missed out. We never were able to try out the racetrack. 4. As mentioned earlier, if you are in the Haven, you have additional perks. But I really expected them to do something for our honeymoon. We were given a card to take to the dining room, but we received nothing special. I was a little shocked. 5. The people on the ship really act like they don't want to be there. They look stressed as if they did something wrong, they were going to be fired. Made me feel like I was supporting a slave environment. 6. Photos - there just weren't a lot of opportunities for photos. 7. If you want premium food, you have to pay for it. At least Carnival puts lobster tail on the regular menu once during the cruise! 8. The ship's size is awful. The problem is just there are too many people on board and not enough resources put in place to deal with them. The Atrium was always packed. They pulled out aluminum chairs for people to sit on. Docking was awful. Packed elevators and long lines. When we got to BC there was a line that wrapped around the ship. We were late getting there and people who had excursions booked were anxious to get off. I still can't believe they put us in port at 8:00 at night for a three-hour docking. Just ridiculous. So, was it all bad, no, there were some good parts. So let's look at the Pros: 1. The ship itself is beautiful and elegantly done. The Observation Lounge is a treasure and should be enjoyed. 2. The views from the Garden Eatery tables are better than the ones in the dining room. 3. The shows were very good. Jersey Boys was great and so was Six. 4. You don't have the constant pressure to drink on the ship. No one will approach you trying to push the alcohol. 5. The ports were beautiful, (except for BC, we didn't do anything there because of the hour we got there.) Excursions were great. I highly suggest the gardens at Juneau and the train ride through the mountains at Skagway. It's long but has some beautiful sights. Make time to visit Seattle too. Pike's Place is awesome. Lots of great seafood and flowers aplenty! Read Less
Sail Date September 2019
The cruise itself was great due to the destinations, but the service of the onboard staff and the hidden fees ($15/person per day) were enough to turn us away from booking again. To think those fees are charged on the basis of service, and ... Read More
The cruise itself was great due to the destinations, but the service of the onboard staff and the hidden fees ($15/person per day) were enough to turn us away from booking again. To think those fees are charged on the basis of service, and to have experienced better service at McDonald’s, is enough to book elsewhere. Ship itself is fabulous, the staff just needs a crash course in basic customer service skills. Food was good when it was cooked correctly (had to send meals back). Staff constantly gave misinformation to guests on our cruise, including closing time of restraints and disembarkation times. Most staff appeared inconvenienced to be on shift. Go karts were fun but those also cost $15/person. Entertainment was more annoying than entertaining, the comedian shows were few and far between. Lack of things to do while at sea. Casino was good but closed constantly. Bar taxes kept appearing (even when on the drink package) depending on what waters we were over. Fees everywhere! Read Less
Sail Date September 2019
Always wanted to do an Alaskan cruise. The experience with Norwegians cruise line was extravagant the were great! Definitely would book again through Norwegian. The help on board were fantastic, anytime we needed something someone was ... Read More
Always wanted to do an Alaskan cruise. The experience with Norwegians cruise line was extravagant the were great! Definitely would book again through Norwegian. The help on board were fantastic, anytime we needed something someone was right there to answer our questions and fulfill our needs. Disembarking the ship for excursions was a little hectic with everyone trying to get off the ship, but the help did all they could to ensure it went as quickly as possible. The ship was beautiful, the food was phenomenal, we just loved everything about it. Our favorite lounge was the Observation deck where you could see all angles of the beauty around you, very comfortable and relaxing, had even fallen asleep in there. Loved the bartenders in there as well they were on top of serving everyone at the bar in a timely manner. We would love to do this trip again, and if we choose to it will be with the Norwegian cruise line. Read Less
Sail Date August 2019
Everything was ok until we started using our cabin. First the bedsheets had stains on them!!!! Then the cabin ceiling and walls started cracking at nigh... plus we could hear weird sounds coming from the deck above us very late at night ... Read More
Everything was ok until we started using our cabin. First the bedsheets had stains on them!!!! Then the cabin ceiling and walls started cracking at nigh... plus we could hear weird sounds coming from the deck above us very late at night (we were on deck 15 and heaven staterooms were above us). I’m talking about 1 am to 3 am. Who can sleep like that???? Our steward and a carpenter came a couple of times and couldn’t find where the noise was coming from. They gave us a cheap wine bottle and a $200 onboard credit for the “inconvenience” but I feel they were short, in reality I should’ve gotten a refund for the whole onboard expense account and for being so uncomfortable on our cabin, plus if things were not getting fixed, they should’ve moved us or upgraded our stateroom to a better one, as I explained to management we were celebrating our 10th wedding anniversary and it wasn’t a cheap cruise to begin with so to have this kind of situation was very bad for our cruise experience. On the other hand we had booked our excursion with NCL way before our cruise started thinking our experience was going to be the best (even tho we could have gotten it cheaper with independent companies) and the truth is that at the end it was as bad as anywhere online because it just got cancelled just a few days before the cruise; when we called to cancel the cruise at that point they said there wasn’t any refund or exchanges available and they didn’t even give us a credit or anything towards a new excursion; so we had to pay even more money for the new one. Similar issue happened with one of the ports which by the way I must say they do stay very little time at (Ketchikan), you’ll be practically running the whole time when ashore (some even get you there at almost night time) and even when we missed that port (due to bad winds or weather) we didn’t stay longer at the next port. I’m don’t know about the rest of the world but I like things to go according to schedule or to be compensated for it; mind you this is the third “inconvenience” on this cruise so yeah so far not recommended to people like me who actually care about details on a cruise. Other than that food was great, service was ok (they don’t go out of their way to serve your needs), the ship is very stylish and updated for our times, doesn’t feel cramped (except when getting off to explore a new port, people are coming to the hallways from all sides, it’s crazy); they do have good shows (Broadway style I’d say), you can’t miss the Beatles and Jersey Boys, I’m not an art critic but I thought they were all very profesional and talented (didn’t feel cheap). The disembarkation process was very smooth (they use a camera system with face recognition, very sophisticated and fast, I liked that). Read Less
Sail Date August 2019
I have researched everything i could get my hands on for several years about an alaskan cruise. i finally decided on the fabulous norwegian bliss!!! this was a perfect trip from start to finish. i can’t say enough about this ship and ... Read More
I have researched everything i could get my hands on for several years about an alaskan cruise. i finally decided on the fabulous norwegian bliss!!! this was a perfect trip from start to finish. i can’t say enough about this ship and our experience. we purchased the specialty dining and drink package and wouldn’t go any other way now. we also had a balcony room which is a must for alaska. if you like to be wined and dined, this is your ship. the food, drinks, accommodations....everything was perfect!!! this was our 7th cruise and best one yet!!! my husband is ready to book another trip on the bliss or the encore. thank you norwegian for making this a trip of a lifetime!!! we booked our specialty dining and shows before we left. however, you can still put your name on a list at the restaurants and get in because we did!!! Read Less
Sail Date August 2019
Short and sweet.... The cruise itself was amazing! The Bliss is an amazing ship and the crew were unbelievable. Dining options are very good and the food is amazing, however good luck getting into the dining venue you want. Even ... Read More
Short and sweet.... The cruise itself was amazing! The Bliss is an amazing ship and the crew were unbelievable. Dining options are very good and the food is amazing, however good luck getting into the dining venue you want. Even attempting dining reservations months in advance I could not get into Cagney's or Ocean Blue, I called and was told on the ship it would be no problem as they only pre book 10-20% ahead of time for reservations. Totally wrong! We were early on board between 10 and 11 am and they had a reservation specialist on the way to the ship. Cagney's and Ocean Blue were already 100% reserved for the entire cruise! To me, not having these choices available at all is highly unacceptable! My only other complaint the entire time was the photography studio. We were celebrating our anniversary on the ship and had a ceremony that was captured by the studio. We also had a shoot the same day in glacier bay. Since the studio took the photos we had no other photos of either event that day, not a single one! Now I was told when I inquired that they had something starting at $350 so I figured I could afford at least a few of the best pictures. When I went to view my photos they have packages already set and they were not anywhere in the realm of $350. The first package was 5 photos for $1300 and that was the lowest price package and they were astronomical from there. I could get the cheapest package and add digital copies of all 123 pictures for the low low price of $2400. There were probably 60 pictures that I would even dream of keeping and when I asked about just the digital files they will give them to you on a flash drive without any hard copies for $2000. So basically our big day and the real reason for the entire cruise was held hostage. They also do not have any way to order pictures after you leave the ship. The digital files would be nothing for them to store for at least a period of time and as a business they would make more money allowing post cruise purchasing for those of us not made of money. Other than that the cruise was wonderful and we will be going again I am just not sure about Norwegian as a choice in the future. Read Less
Sail Date August 2019
This was our second cruise, but it took us over 20 years to try again because our first one wasn't a pleasant experience. So I'll start with why we selected this particular cruise and why it was so much fun for us overall! We ... Read More
This was our second cruise, but it took us over 20 years to try again because our first one wasn't a pleasant experience. So I'll start with why we selected this particular cruise and why it was so much fun for us overall! We love surprises, but some are even better than expected! The backstory: Bill and I planned an August RV trip to Washington to visit family members who are no longer traveling long distance in their RV. Our 25th anniversary is August 20, so we thought, since we'd be nearby around that time, maybe an Alaskan inside passage passage cruise would be a nice way to celebrate. As we were narrowing in on a particular ship from another cruise line and deciding on which 7 days, the Mickey Utley Band, a favorite that plays in Laughlin, Nevada when touring, announced that they had signed on to entertain for 2 months on the Norwegian Bliss, with their last week being July 21-28. So I started asking questions on their Facebook page, and we decided that it was worth moving our trip up by a month to know we'd enjoy dancing during the cruise. I continued to correspond occasionally after we booked the trip, including sending a message on the morning of the 21st saying we were headed their way. We enjoyed our first day, had an early dinner, and headed for "Q", the BBQ restaurant. The band had just taken the stage, and I waved as we walked in, but nobody waved back. I just figured they were busy, and when they started their first song, Bill and I immediately headed for the dance floor. The looks on their faces surprised us as much as we surprised them! It turned out I had been corresponding all along with their photographer/media person, and the band didn't have a clue we would be here until they saw us start dancing! We had a wonderful time dancing to this excellent band almost every night, and are so very glad we made this choice! We didn't make reservations for any other entertainment or shows, nor did we book any shore excursions. We attended several lounge-type performances by Duo Rika. Siglo, and Suzanne Jade, all of whom were excellent. We had local friends who gave us an incredible tour of Juneau, and booked the White Pass & Yukon Train trip at the dock. We wandered around Skagway and Ketchikan on our own. We didn't disembark at Victoria because of the short stay at that port. We bought the "Romance Package", which was wonderful in every detail. The roses looked almost as fresh as we left our room for the last time as they did when we arrived, and our dinner in Le Bistro was perfect in every way. We ate most of our meals in the Garden Café, which had a great variety of choices as well as special theme nights. The local was great for late-night gatherings with new friends and entertainers. Because we don't drink a lot of alcohol, we didn't buy either of the beverage packages, and found that we had made the right decision for us. We enjoyed the Sugar Cane Mojito Bar's creative options, had our usual 2-beer nights in Q while dancing, and enjoyed other adult beverages "a la carte" wherever we happened to be. Overall, we kept this cruise as simple as possible to allow ourselves to figure out whether we would enjoy cruising again in the future. We're glad we did it our way, we had a great time, and next time, we'll be more adventurous with our planning and reservations. Read Less
Sail Date July 2019
The Negative...Bottled Water should be added to the Premium beverage package. At over $100/day its ridiculous that simple bottled water isn't included. Room Service charge of $7.95 should be abolished. No other cruise line charges ... Read More
The Negative...Bottled Water should be added to the Premium beverage package. At over $100/day its ridiculous that simple bottled water isn't included. Room Service charge of $7.95 should be abolished. No other cruise line charges this fee. Some cruise lines do charge for Room Service, but only after 11:00pm at a rate of $3.95. The show Havana, should be looked at. The whole story line, including the vocals(The singers simply don't make the grade), need to be Redone. Sorry, but its a horrible production. If they auditioned for me, I'd send them all home and say....Next... The Positive.....GREAT Ship. So many activities, its impossible to be bored. Service was Excellent. The Band Siglo, was the best band I've ever listened to, on any cruise ship in my 40 plus cruises. Comedians were very good. Simply amazing. No complaints on the Food. Everything we had was excellent. Boarding and disembarking in Seattle was very good.....Thank You Read Less
Sail Date July 2019
I always sail the haven category. It’s usually in a forward facing penthouse. This cruise I had 12106. I like this cabin for its space and forward and port views. The balcony is usually small and this ship was no exception. The curtain ... Read More
I always sail the haven category. It’s usually in a forward facing penthouse. This cruise I had 12106. I like this cabin for its space and forward and port views. The balcony is usually small and this ship was no exception. The curtain in the bedroom wouldn’t stay up and after numerous calls to fix it, my husband tied a belt around it during the day. Since this ship is so huge, bigger than I would like, the walk to the haven is terribly long. Don’t forget anything in your room. The cabin steward was lacking. No towel animals for us although everybody was talking about them every morning in the haven dining room. Our butler is the only thing that saved this room. She was fantastic! Moving on to the haven itself. Gorgeous when kids weren’t running around the observation lounge or screaming in the haven pool all day long. Don’t get me wrong, I like kids but when you spend $17,000.00 on a cruise, you expect the kids to be supervised. They were not. This was an Alaskan cruise so not much for kids to do. Maybe limiting their kids hours in the pool is something Norwegian should consider. It was impossible to relax in the haven observation room and no chance at the haven pool. One evening in the haven restaurant we were even unlucky enough to be seated next to the kids table. 7 kids while the parents and grandparents sat at a different table. My husband and I were unable to compete with the very loud children. We were seated first before they arrived so we had no idea. Moving on to food. Haven restaurant food was fantastic as usual. We also ate at Le Bistro which was good, ocean blue was so so and Carney’s I wouldn’t go back to. Ribeye steak was very tough. We didn’t step foot in the garden cafe (buffet) or any of the 3 main dining rooms. Common areas outside of the haven were super crowded and it was like stepping onto a different ship. All ports were great except for Victoria BC. It’s a useless stop. We were supposed to get off the ship at 8pm., however, foreign nationals held up the disembarking process and didn’t get off until 8:45pm. The all aboard time was 11:30pm. Why bother? The nice shops were closed and only restaurants and t shirt shops were open. It was also the last night of the cruise so packing had to fit in there somewhere. Our next cruise is on celebrity in a suite. I don’t think I’m too excited about cruising Norwegian again even though we did book another cruise with them. It can always be cancelled without penalty if I do it soon enough. Read Less
Sail Date July 2019
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.0
Value For Money 3.5 3.5

Find a Norwegian Bliss Cruise

Easily compare prices from multiple sites with one click