1 Helpful Vote
Sail Date: August 2019
Short and sweet.... The cruise itself was amazing! The Bliss is an amazing ship and the crew were unbelievable. Dining options are very good and the food is amazing, however good luck getting into the dining venue you want. Even ... Read More
Short and sweet.... The cruise itself was amazing! The Bliss is an amazing ship and the crew were unbelievable. Dining options are very good and the food is amazing, however good luck getting into the dining venue you want. Even attempting dining reservations months in advance I could not get into Cagney's or Ocean Blue, I called and was told on the ship it would be no problem as they only pre book 10-20% ahead of time for reservations. Totally wrong! We were early on board between 10 and 11 am and they had a reservation specialist on the way to the ship. Cagney's and Ocean Blue were already 100% reserved for the entire cruise! To me, not having these choices available at all is highly unacceptable! My only other complaint the entire time was the photography studio. We were celebrating our anniversary on the ship and had a ceremony that was captured by the studio. We also had a shoot the same day in glacier bay. Since the studio took the photos we had no other photos of either event that day, not a single one! Now I was told when I inquired that they had something starting at $350 so I figured I could afford at least a few of the best pictures. When I went to view my photos they have packages already set and they were not anywhere in the realm of $350. The first package was 5 photos for $1300 and that was the lowest price package and they were astronomical from there. I could get the cheapest package and add digital copies of all 123 pictures for the low low price of $2400. There were probably 60 pictures that I would even dream of keeping and when I asked about just the digital files they will give them to you on a flash drive without any hard copies for $2000. So basically our big day and the real reason for the entire cruise was held hostage. They also do not have any way to order pictures after you leave the ship. The digital files would be nothing for them to store for at least a period of time and as a business they would make more money allowing post cruise purchasing for those of us not made of money. Other than that the cruise was wonderful and we will be going again I am just not sure about Norwegian as a choice in the future. Read Less
Sail Date: July 2019
This was our second cruise, but it took us over 20 years to try again because our first one wasn't a pleasant experience. So I'll start with why we selected this particular cruise and why it was so much fun for us overall! We ... Read More
This was our second cruise, but it took us over 20 years to try again because our first one wasn't a pleasant experience. So I'll start with why we selected this particular cruise and why it was so much fun for us overall! We love surprises, but some are even better than expected! The backstory: Bill and I planned an August RV trip to Washington to visit family members who are no longer traveling long distance in their RV. Our 25th anniversary is August 20, so we thought, since we'd be nearby around that time, maybe an Alaskan inside passage passage cruise would be a nice way to celebrate. As we were narrowing in on a particular ship from another cruise line and deciding on which 7 days, the Mickey Utley Band, a favorite that plays in Laughlin, Nevada when touring, announced that they had signed on to entertain for 2 months on the Norwegian Bliss, with their last week being July 21-28. So I started asking questions on their Facebook page, and we decided that it was worth moving our trip up by a month to know we'd enjoy dancing during the cruise. I continued to correspond occasionally after we booked the trip, including sending a message on the morning of the 21st saying we were headed their way. We enjoyed our first day, had an early dinner, and headed for "Q", the BBQ restaurant. The band had just taken the stage, and I waved as we walked in, but nobody waved back. I just figured they were busy, and when they started their first song, Bill and I immediately headed for the dance floor. The looks on their faces surprised us as much as we surprised them! It turned out I had been corresponding all along with their photographer/media person, and the band didn't have a clue we would be here until they saw us start dancing! We had a wonderful time dancing to this excellent band almost every night, and are so very glad we made this choice! We didn't make reservations for any other entertainment or shows, nor did we book any shore excursions. We attended several lounge-type performances by Duo Rika. Siglo, and Suzanne Jade, all of whom were excellent. We had local friends who gave us an incredible tour of Juneau, and booked the White Pass & Yukon Train trip at the dock. We wandered around Skagway and Ketchikan on our own. We didn't disembark at Victoria because of the short stay at that port. We bought the "Romance Package", which was wonderful in every detail. The roses looked almost as fresh as we left our room for the last time as they did when we arrived, and our dinner in Le Bistro was perfect in every way. We ate most of our meals in the Garden Café, which had a great variety of choices as well as special theme nights. The local was great for late-night gatherings with new friends and entertainers. Because we don't drink a lot of alcohol, we didn't buy either of the beverage packages, and found that we had made the right decision for us. We enjoyed the Sugar Cane Mojito Bar's creative options, had our usual 2-beer nights in Q while dancing, and enjoyed other adult beverages "a la carte" wherever we happened to be. Overall, we kept this cruise as simple as possible to allow ourselves to figure out whether we would enjoy cruising again in the future. We're glad we did it our way, we had a great time, and next time, we'll be more adventurous with our planning and reservations. Read Less
1 Helpful Vote
Sail Date: July 2019
The Negative...Bottled Water should be added to the Premium beverage package. At over $100/day its ridiculous that simple bottled water isn't included. Room Service charge of $7.95 should be abolished. No other cruise line charges ... Read More
The Negative...Bottled Water should be added to the Premium beverage package. At over $100/day its ridiculous that simple bottled water isn't included. Room Service charge of $7.95 should be abolished. No other cruise line charges this fee. Some cruise lines do charge for Room Service, but only after 11:00pm at a rate of $3.95. The show Havana, should be looked at. The whole story line, including the vocals(The singers simply don't make the grade), need to be Redone. Sorry, but its a horrible production. If they auditioned for me, I'd send them all home and say....Next... The Positive.....GREAT Ship. So many activities, its impossible to be bored. Service was Excellent. The Band Siglo, was the best band I've ever listened to, on any cruise ship in my 40 plus cruises. Comedians were very good. Simply amazing. No complaints on the Food. Everything we had was excellent. Boarding and disembarking in Seattle was very good.....Thank You Read Less
3 Helpful Votes
Sail Date: July 2019
I always sail the haven category. It’s usually in a forward facing penthouse. This cruise I had 12106. I like this cabin for its space and forward and port views. The balcony is usually small and this ship was no exception. The curtain ... Read More
I always sail the haven category. It’s usually in a forward facing penthouse. This cruise I had 12106. I like this cabin for its space and forward and port views. The balcony is usually small and this ship was no exception. The curtain in the bedroom wouldn’t stay up and after numerous calls to fix it, my husband tied a belt around it during the day. Since this ship is so huge, bigger than I would like, the walk to the haven is terribly long. Don’t forget anything in your room. The cabin steward was lacking. No towel animals for us although everybody was talking about them every morning in the haven dining room. Our butler is the only thing that saved this room. She was fantastic! Moving on to the haven itself. Gorgeous when kids weren’t running around the observation lounge or screaming in the haven pool all day long. Don’t get me wrong, I like kids but when you spend $17,000.00 on a cruise, you expect the kids to be supervised. They were not. This was an Alaskan cruise so not much for kids to do. Maybe limiting their kids hours in the pool is something Norwegian should consider. It was impossible to relax in the haven observation room and no chance at the haven pool. One evening in the haven restaurant we were even unlucky enough to be seated next to the kids table. 7 kids while the parents and grandparents sat at a different table. My husband and I were unable to compete with the very loud children. We were seated first before they arrived so we had no idea. Moving on to food. Haven restaurant food was fantastic as usual. We also ate at Le Bistro which was good, ocean blue was so so and Carney’s I wouldn’t go back to. Ribeye steak was very tough. We didn’t step foot in the garden cafe (buffet) or any of the 3 main dining rooms. Common areas outside of the haven were super crowded and it was like stepping onto a different ship. All ports were great except for Victoria BC. It’s a useless stop. We were supposed to get off the ship at 8pm., however, foreign nationals held up the disembarking process and didn’t get off until 8:45pm. The all aboard time was 11:30pm. Why bother? The nice shops were closed and only restaurants and t shirt shops were open. It was also the last night of the cruise so packing had to fit in there somewhere. Our next cruise is on celebrity in a suite. I don’t think I’m too excited about cruising Norwegian again even though we did book another cruise with them. It can always be cancelled without penalty if I do it soon enough. Read Less
1 Helpful Vote
Sail Date: July 2019
Seattle to/from fit our travel plans best. We spent a couple days prior visiting Seattle. Embarkation was easy. The (experienced cruisers with Carnival) couple that joined us said they had never had it that easy. Ship was clean and ... Read More
Seattle to/from fit our travel plans best. We spent a couple days prior visiting Seattle. Embarkation was easy. The (experienced cruisers with Carnival) couple that joined us said they had never had it that easy. Ship was clean and full of activities. Crew was magnificent. Dining food and experience was wonderful. Entertainment was Great! Ports were fascinating. A couple of the excursions were not really as they were marketed, but would have done it again. Looking for a 4-5 day cruise in Caribbean, (NCL agent) was my first call. Only because of a very limited number of choices for me (duration, time frame, location), may need to go to Carnival for this trip with my two kids. Will return to NCL. The worst experience was two dis embarkations. I will label the first ordinary because of the amount of people getting off the ship in Juneau. No problem really. Although, the final port/day exit was crazy. I was part of the airport deal where the ship takes our bags all the way to the airport, to the plane, to my destination. They called down my group as well as those carrying their own bags off the boat. Then we find out the local agency had not yet cleared the boat. The delay was an hour. During that hour the floor we met on filled, elevators could not empty to the floor (they were all full as well), then he worst happened - the ship called down more groups before we started clearing out. This made for a very unpleasant experience. Except for this I would rank this with one of my top vacations ever. Our excursions were managed well by the cruiseline, all tickets were correct, billing accurate, etc. We scheduled 3 excursions: - Whale Watching with Orca Point Lodge in Junea, give it a B. Lodge was not what I expected, dinner was rushed. - Mushing, Sled Dogs in Skagway, give it a A+++++. Loved the dogs, the guide, the entire experience. - WhitePass Train in Skagway, give it a B+, the ride was hot and cramped. Wonderful scenery and history. Jersey Boys show was a highlight on the cruise. We ate at Q, Cagneys and Los Lobos. All were clean, great service. Los Lobos food was standard, the rest was top shelf! We also ate a lot at the Garden Cafe (buffet) and a few times at Taste (Main Dining). Garden Cafe was clean, easy, not too crowded, always found a seat, good food choices. Taste was great, needed a little more change from day to day in the menu but food and service was great! Observation deck was great, but very crowded, we would go to the Garden Cafe and eat near the front where we benefited from the same floor to ceiling windows as the observation deck. I will use NCL again. May go to Alaska again on NCL. Just hope the cruise options are available. Read Less
Sail Date: June 2019
Chose this ship bec ots the biggest n newest ship for alaska Chose alaska bec theres no scenic beauty ss stupendous.. Embarkation waa suchhh a long tedious process with extended paper works - we could not book go karting- pne of the ... Read More
Chose this ship bec ots the biggest n newest ship for alaska Chose alaska bec theres no scenic beauty ss stupendous.. Embarkation waa suchhh a long tedious process with extended paper works - we could not book go karting- pne of the main atteaction on bliss Disembarkation waa a breeze in comparison Cabin- Mini suite with balcony 12828- midship starboard-perfect location as all decks walkable..prrfect suze for couple - loved the nozzles in the shower very relaxing - Its called a minisuite but didnt find it any different from a room with balcony in our earlier rcl cruise..stowed our suitcases(3 big ones for 2 of us(under the bed v comfortably after having hung clothes in wardrobe- enuff hanging space n hangers for a couple- enough space in side drawers n cabinets..good bed lamps n usb charging points conveniently located...bath is good size with ample storage though a very tiny bin- Service in room i wd rate 6/10 The phone of guest services wd always be busy and basic thing like ironing board wd take hours to arrive.. hvng travelled harmony of the seas western Mediterranean destination in 2016 we were spoilt for amazing staff service ..still remember the stewardess ( nancy)from rcl she was so warm n friendly...all room service were considerably delayed.. Having said that.. we were touched to receive a bottle of wine and strawberry chocolates on our anniversary once the staff came to know about it..thanks guys...u made it special Bed is comfy n good size..linen high quality..pillows give u good sleep.. balcony with standatd 2 chairs n teapoy is regulsr but makes for great reading n tea time.. carry some cloth clips if u intend drying some clothes in balcony as alaska tends to get v windy On board entertainment Havana - letdown Jersey boys - boring Comedy good fun Laser tag - dint find it intersting whn we went to chk it out but maybe its for younger lot Go karting- phew- we were so looking forward to it butwas all sold out 6th deck - there was something or the other on on 6th deck all the time- movies,, competitions quizzes dance classes dance sessions m were fun ..for those who like to take it as a big party time rather than cruising per se.. Classes like health talk makeup skincare were informative but tagged with promotion of their merchandise so dint leave good tadte in mouh Food Garden cafe ahaa was the main dining room..with buffet - great view from almost everywhere .amaxing varety of food and with a special each night made it very interesting.. never used to get too crowded- good staff and good management there.. Taste savour Manhattan were other dining rooms we went to n were finedining .. limited but great food options with again menu changing on daily basis... our veg frens dint hv anyth to eat there so they ate at gardencsfe n wd join us,- this eould break the party n wd take away from fun of being together Starbucks was fab n made cappuccino the way i like.. by day 4 they just knew how hot how strong ..a big shoutout for them.. Salon- Mohammed my hairdresser was too good n forthcoming with advice for my kind of hair n the seaday combo..n also made me spot dolphins while getting my hair done..haha.. the boons of saloning while sailing Alaska Shopping on board Was extremely limited but not bad-a particular guy there was pretty cheeky n creepy' Excursions You sail for 7 days with 4 ports docking of which 1 gets cancelled . Juneau- we docked from 230 to 11pm . N boy what a haphazard way serpentine queues for disembarkation for excursion..wasted precious time there...port times i wd say are very short well we went to mendenhall glacier n could not walk to nugget falls bec of time limitation Then the best thing whsle watching..its the best thing to do in Alaska..evven if you ot into wild life.. in this excursion u see the real alaska scenry.. no words no pictures can do justice to the beauty of the insidewaters where this excursion takes you..mindblowing..be prepared for windy weather..they give you binoculars..so dont bother carrying..n hot drinks are complimentary Skagway- 13 hours excursion n well judtified..we did yukon sightseeing tour by private van for the 13 of us hsbing read bad reviews of the train.. absolutely missable unless welcome to Alaska attracts you..scenery is nothing great...spend that time in skagway diwntown..go to red onion salon restaurant- one of ots own kinds- a brothel from 1800s turned into a restt..they give you tour of brothel too for10 usd..long queues for table as its small place.. High point of alaska cruise- dog sledding n helicoptter ride over glaciers to reach there' book it as soon as u book the cruise- its every penny worth it...book thru ncl for cancelation n insurance (god forbid).. Ketchikan-6 to 1 docking- n we chose lumberjack show ' a huge mistake- for such short time..go to saxman village see totems eat crabs walk around the city shop a bit.. Victoria - we hd scheduled ncls enchanted tour of butchart gardens..hvmg done these last year we were still so keen on them to see the lovely begonias in bloom at night..but this port got cancelled...so disappointing Cruising glacier bay Aah such a lovely day- glaciers all around-wht lovely turquise waters ice..wild life whales..sealions seagulls..heavens..n it was great from every window..go to 8th deck - its empty more or less n njoy the vista. From nose of ship.. Comclusion Alaska is beautiful.. It comes tp you..you dont have to go for it. Ncl can tweak its itinerary a bit to increase docking times and maybe add one more port.. Rcl vs ncl- ?? Rcl rcl rcl Read Less
4 Helpful Votes
Sail Date: June 2019
I had heard so much great stuff advertised about this wonderful new ship. It had been a few years since I had been on a cruise but never cruised with Norwegian. My daughters and I were excited about our trip to Seattle and then Alaska. ... Read More
I had heard so much great stuff advertised about this wonderful new ship. It had been a few years since I had been on a cruise but never cruised with Norwegian. My daughters and I were excited about our trip to Seattle and then Alaska. The embarkation and disembarkation process was very organized and went by smoothly. The disembarkation was great because we had a group of 5 and were lucky to have help getting our luggage and through customs in less than 20 minutes. Ship The Bliss is beautiful and the amenities are great but I would not say that it was any different than other cruise ships. Some of the reasons why we were looking forward to it was so that we could try the go-karting or laser tag. However, it's nearly impossible to book a time unless you do it as soon as you step foot in the ship. They also need to be better about advising passengers about weather and temperatures. Cabin Our cabin was nice and meant to fit up to 5. However, I think the cabin is of good size if there are small children in the group. I was told 5 adults would fit comfortably and that was very deceiving. There was my sister, my three daughters (two teens and one over 21) and myself. We traveled with one to two medium sized luggages each. It was a task trying to fit all the luggages in closet areas so that we could have space to walk. Dining We had to dine in the complimentary dining restaurant the entire trip. The food and service at the restaurants was good, for the most part. Some of the staff in the buffet style cafe seemed overworked and not friendly. We were unable to get reservations at any of the specialty dining restaurants. Also, it was difficult in finding healthy meal options and non-dairy milk. At one time, I requested a vegan meal option and was told that their fruit salad was an option. However, when we dined at a restaurant named Taste, we had a great server that knew I was looking for special meal options and he was always prepared with the options when we dined there. Entertainment and Activities The entertainment put on by the staff is fun and nice to watch. Again, it was impossible to book reservations for things like painting of canvases. Even though it is at an additional cost, they only have about two or three sessions during the entire cruise and maybe 10-12 open spots. The go-cart and laser tag was completely booked. When we attempted to book a time, on the second day, we were told they were fully booked for the remainder of the cruise. I purchased an Ultimate Arcade package for my teenage daughter and it was a waste. There are not many games that can be played using the package. Most kids will be in there with the same package and do not move from the machines, and no one is there to tell them to allow others a turn. We booked our shows - Havana (average) and Jersey Boys (great) as soon as reservations opened up. Service For the most part, the service was good. Ports and Shore Excursions We did the Alaskan - Inside passage (Seattle, Juneau, Skagway, Glacier Bay, Ketchikan and British Columbia, Victoria, Seattle). We were very happy with our excursion experiences. In Juneau, it was raining when we arrived but we enjoyed our trip to Mendenhall Glacier. We had plenty of time to enjoy the downtown area as well. Skagway was very nice and we enjoyed the White Pass Scenic Railroad Excursion. Make sure to bring snacks if you do this one. The day at sea (Glacier Bay) was amazing. The views are amazing from anywhere in the ship. It was great that they had a park ranger come on board and explain all about the national parks. The stop in Ketchikan, if you do an excursion, is just not enough. We would have liked more time to explore the downtown / port area. We were really disappointed with the port stop at British Columbia. We were allowed to get off the ship at 8:30pm and were expected to be back on board by 11:30pm. By the time you arrive at the port and walk to nearby locations, most shops are closing down. We walked to Chinatown which was a 30 minute walk and everything was closed. We wished that this information was provided to us on the ship. I am not sure if I would travel with Norwegian again but overall it was a wonderful trip and experience. Read Less
1 Helpful Vote
Sail Date: June 2019
Another awesome cruise on NCL. The Bliss is a little over a year old. The staff is amazing and so friendly. Special thanks to our steward Hendra. He is a gem! There is no shortage of things to do. They have 2 water slides, go carts, laser ... Read More
Another awesome cruise on NCL. The Bliss is a little over a year old. The staff is amazing and so friendly. Special thanks to our steward Hendra. He is a gem! There is no shortage of things to do. They have 2 water slides, go carts, laser tag, miniature golf and a casino. The Bliss also has several pools including one adult only pool and multiple hot tubs from forward to aft. NCL has a fully packed itinerary to occupy every minute of every day. The food was decent, much better in the specialty restaurants than the buffet and other complimentary restaurants. In addition to the buffet they have 4 complimentary restaurants. The Local Bar and Grill is open 24 hours and had the worst food on the ship. The buffet was better than the Local. 9 specialty restaurants give you plenty of other options. The steakhouse was the best. For those who drink there are at least 6 bars which were pretty lively every day. There's also a Starbucks, gelato shop, bake shop and specialty confectioner with milkshakes, crepes and homemade candy. Yes, we gained quite a few pounds in a week even though we worked out every day. I do have to say the fitness center is TOO SMALL! It was packed everyday. Entertainment is plentiful including Jersey Boy's which was fantastic. They have 2 other musicals (Havana and Prohibition the Musical) which were so-so. The Beatles impersonators were excellent and performed a different Beatle's album nightly at the Cavern Club. The whole crowd sang along. We did not go to the comedy club but I heard it was very good. They also have two other bands that play in the Atrium a few times a day and night. Both bands were very good. This was an Alaska cruise and NCL has many excursions available. Of course they are more expensive than booking them yourself with outside companies like Viator. We did 2 excursions through NCL and one with Viator. The thing about booking with NCL is they make sure you are back in time for "All Aboard". When you book with other's you are at their mercy and risk missing the ship if there are any unforeseen delays. Sailing was smooth the entire journey. Glacier Bay was magnificent! We spent close to 4 hours seeing all the glaciers with a park ranger on board giving us information over the ships sound system. We spent some time on deck but did most of our viewing from our balcony, Suite 9298 Deck 9 Aft. Park ranger's talk could be heard on our TV. It was like having a private tour of Glacier Bay. When we came back from our NCL Hawaii cruise we booked Alaska. When we came back from Alaska we booked a Bahamas Christmas cruise. I think we are NCL lifers. Read Less
5 Helpful Votes
Sail Date: June 2019
We've been on quite a few cruises over the years mostly in the Caribbean so we figured Alaska has been on our list and began planning last year to do it. We're out of Atlanta so we planned an extra day to see Seattle. The locals ... Read More
We've been on quite a few cruises over the years mostly in the Caribbean so we figured Alaska has been on our list and began planning last year to do it. We're out of Atlanta so we planned an extra day to see Seattle. The locals folks us not to say this but..it is a really cool city. We walked 12.5 miles Saturday before and saw most everything...had the best Copper River Salmon for lunch...So back to the cruise, all of our research we knew that when Alaska cruise season opens up, prices and people counts do as well. Our Delta flight was over booked as were all flights they had to and from Seattle to ATL. We found a Holiday Inn Express in City Center, a nice $90 a night room for $300 during the season. After our marathon day of walking around we ended up at the Space Needle for sunset and a glass of wine. After that we hit McDonalds for a quick bite before bed, 2 Big Macs and 2 Medium fries was $19... We took advantage of some of the packages NCL was giving away, Ultimate Beverage and Specialty Dinners. As soon as we could book reservations we mapped out our excursion days and filled in the dining schedule. We'll get into the excursion pieces a bit later. So, we've been on the Getaway and Escape, they are all pretty similar. The Bliss layout takes it to a new level with the Observation Lounge, spectacular views with quite a bit of space. As we encountered some choppy seas heading out the patches and Dramamine was in abundance. People were passed out all over the Lounge sleeping. The service levels throughout by the NCL staffers was excellent, always a smile and "hello" from everyone. As mentioned in another review on the same cruise the cabin steward was pretty invisible. Ours did not show until Thursday and was slow in cleaning the room, most of the time waited until we left for dinner then took care of it..The ship was fully booked which at times made it crowded. There were large groups of international families that had a tendency to be very loud, particularly in the Garden Cafe and on excursions took the word "selfie" to a new level with little or no regard to the other passengers, 9 or 10 on the Rude meter, but like I mentioned it was crowded. Our guess on the availability of some of the activities was weather related. Many of the younger folks braved the pool and water slides. The pool water was heated but the air and breeze were cold so there weren't many places to go. Our stateroom was OK and held all of our long underwear, coats, and boots we could pack and keep us under 50lbs..The Entertainment was just ok, we had reservations for Havana, the dancers were good, one of the big guys wiped out and almost landed in the front row. Jersey Boys was really good, maybe a bit too harsh on the language but they got their point across.The Beatles show was awesome, they pulled together some very talented and visually compelling musicians. They were all spot on with the sound and mannerisms...We could not get into Prohibition it was available when we went on the 8 hr tour in Juneau be we weren't then it was booked solid..The dining was excellent, the Garden Cafe is one of my favorites as well as the Local (O'Sheehans) with Prime Rib first night out and then offered again later. We did La Cucina, Le Bistro, Teppanyaki, and Ocean Blue service and food was all good, the only negative was not being able to eat out side, too cold and sometimes rainy. Overall, we really had no expectations having never been through the drill before but if we do this one again we;ll be back on the Bliss, have a better idea of clothes to pack, and probably aim for later in June or early July to schedule it but we really enjoyed this one. We can get into the excursion later on but Glacier Bay paid for the trip.. Read Less
4 Helpful Votes
Sail Date: June 2019
We wanted to try NCL’s new ship The Bliss for awhile. Last minute decision to go after seeing it in Seattle. Beautiful ship. Embarkation and disembarkation was easy at each port we went to. Very well organized for excursions. ... Read More
We wanted to try NCL’s new ship The Bliss for awhile. Last minute decision to go after seeing it in Seattle. Beautiful ship. Embarkation and disembarkation was easy at each port we went to. Very well organized for excursions. We stayed in a Haven Suite on the 10th floor. Room 10706 It had a separate living and dining area. King size pillow top bed was amazing! Huge bathroom with tub and shower. Double sinks. Vanity table and seat. So much closet and drawer space that my husband and I could jot fill it all up. We had 2 large and 2 small suitcases. Multiple backpacks. Hiking gear and 5 or 6 coats. Still had a closet, shelves and 2 or 3 large drawers left open in bedroom. Multiple drawers in living room. Multiple specialty restaurants to choose from. We had the choice of 3 included with our dining plan. The Teppanyaki grill was our favorite. Awesome steak and shrimp. The chef was so entertaining with jokes and tricks. We have been on 5 other ships and their’s does not even compare to this one. Would recommend Cagney’s Steakhouse. The Italian one was just ok. They also have a BBQ restaurant that was really good and has a country band that plays nightly. Jimmy Buffet’s Margarita Ville was great. It cost extra. Chocolate shop and gelato shop was awesome. They also cost extra. Starbucks on board as well. Several shows to choose from. Highly recommend The Jersey Boys and Havana. These are free. There is one called Prohibition that cost $35.00 each but you get multiple alcoholic beverages included throughout the show. Definitely an adult show. Great entertainers. Several comedy shows that were good. One show that covers the Beatles. We didn’t go to this one but heard it was great. The ship has go carts, laser tag, putt putt golf and ping pong. I did the go carts. What a blast. They go 35 mph which felt like a 100. The track is 2 levels. Employees running it were amazing and very concerned that everyone has a safe and fun experience. This was free but make sure you book when you get in the ship. We lucked up and were able to get in the very last day of the cruise. They do run out of reservations for this, laser tag and some of the shows very fast. Spa was beautiful. Even has a snow room. Massage was just ok but I heard other people really bragging on their’s. Would definitely plan a cruise just to be in this ship again. Read Less
Sail Date: June 2019
My husband and I celebrated our 13th anniversary on the Norwegian Bliss. It was an amazing trip. This was our first time on NCL. We have previously only cruised on carnival. Ship: The ship still felt brand new. It was very well ... Read More
My husband and I celebrated our 13th anniversary on the Norwegian Bliss. It was an amazing trip. This was our first time on NCL. We have previously only cruised on carnival. Ship: The ship still felt brand new. It was very well kept. The crew was always working hard to clean up everything. Our favorite areas of the ship were of the spa and Spice H20. The waterfront was also a very fun area for exploring. Cabin: We were able to upgrade to the spa balcony cabin right before our trip. The spa was amazing especially for an Alaska destination as the weather varied greatly from one day to the next. The balcony cabin itself was the same size as other balcony. It was tight, but it was a good use of space. I highly recommend a balcony cabin for this trip as we used it most of the day we were at Glacier Bay. Dining: We were overall blown away by the food. It was so delicious!! One thing I really enjoyed about this ship was that there was a variety of options through out the day. I am not a fan of the buffets and was able to find plenty of other options. We had the three night speciality dining and every restaurant was outstanding. I think the steakhouse was our favorite. The main dining room was also quite good and we did not have a hard time getting in and out quickly. We also enjoyed the Local and breakfast room service. Entertainment: There was so much to do it was hard to pick which activity. We enjoyed be games in the atrium. It was not as bad as it was been reported on cruise critic. We loved the comedy shows and Jersey Boys was outstanding! I also highly recommend the theme parties (90s night). We were also super impressed with the silent disco. It was an experience and something you must try! Excursions: We did the Tracy arm excursion and can not recommend that highly enough. Even in very poor weather we had a great time. We did the GoodTime girls and also enjoyed that much more than I thought we would. We also wandered around on our own. Glacier Bay Day This was the highlight of the trip. We were able to easily navigate around the ship to view from all areas. We even went out on the bow of the ship! We needed our time up in Spice H2O which provided beautiful panoramic views. It was a fantastic trip!! Read Less
2 Helpful Votes
Sail Date: June 2019
We chose the Norwegian Bliss at the last minute to cruise Alaska. We were granted two weeks off unexpectedly and had always wanted to see Alaska. We got a great last minute deal on a balcony and flight to Seattle. the ship was amazing! She ... Read More
We chose the Norwegian Bliss at the last minute to cruise Alaska. We were granted two weeks off unexpectedly and had always wanted to see Alaska. We got a great last minute deal on a balcony and flight to Seattle. the ship was amazing! She is so clean and well planned out. The first two nights at sea were a little rough as the seas were angry and the ship was quite rocky. When we entered the inside passage to Juneau, the seas calmed and we could no longer feel any movement. The food was fantastic and always available. We dined in the main dining room, the garden cafe buffet, and at the Local pub. Almost every meal was spectacular. We went to Jersey Boys, Havana, an art auction, and two comedy shows.All of the entertainment was exceptional. Glacier Bay was the highlight of our trip. The captain got very close to all of the glaciers and maneuvered the ship so that everyone could have a great view. Embarkation and Disembarkation were fast and easy. We have cruised on other lines, but we are now loyal to NCL. Can't wait to go again!! Read Less
1 Helpful Vote
Sail Date: May 2019
We had beautiful weather. No rain at all. In Juneau it was about 78 and Skagway about 72. The ride through Glacier Bay was beautiful. You don’t stop. Book your tours ahead of time through Viatour. So much cheaper than ship prices!! In ... Read More
We had beautiful weather. No rain at all. In Juneau it was about 78 and Skagway about 72. The ride through Glacier Bay was beautiful. You don’t stop. Book your tours ahead of time through Viatour. So much cheaper than ship prices!! In Ketchikan we walked to Creek Street and did all our shopping there and very good prices for all souvenirs. You must do the Yukon tour in Skagway. Don’t do the train. Everyone was disappointed since you can’t really get pictures, do the Yukon bus tour instead. Lots of stops and so beautiful. In Juneau we did whale watching (not great) and Mendenhall Glacier. Go to Nugget Falls there! So worth the hike!! The smoking area is only on Floor 17 in a small area but we had so much fun up there and made great friends! Food is all pretty good. We did Cagneys, Italian and Ocean Blue. Didn’t love the Italian but at Ocean Blue you can get lobster for a $10 upcharge. The Beatles and Jersey Boys were great. Didn’t make it to Havana. Beautiful ship, very clean. We had a great time!! Read Less
Sail Date: May 2019
More details later, but a quick explanation of the ear plugs. NCL has the volume turned up WAY TOO LOUD on all speaker systems. Even with my ear plugs in, it hurt my ears. Other than this, we really enjoyed the cruise. Celebrating our ... Read More
More details later, but a quick explanation of the ear plugs. NCL has the volume turned up WAY TOO LOUD on all speaker systems. Even with my ear plugs in, it hurt my ears. Other than this, we really enjoyed the cruise. Celebrating our 20th anniversary and friend's 35 anniversary, the 4 our us ventured to Seattle to leave on an Alaskan cruise aboard the NCL Bliss. We spent 2 fun days in Seattle prior to leaving and had a wonderful time. We stayed at the Fairmont Olympic (beautiful) and toured the Japanese Garden, Arboretum, Space Needle, Chihuly Glass Museum and Garden, Pike's Market, and the Waterfront. I recommend spending a few days in Seattle before your trip. It was a wonderful way to begin. The Bliss is a fantastic boat. Clean, well organized, wonderful service, fantastic food, SO much to do, and love the observation lounge. This was our 8th cruise with NCL and I must say, pick a newer ship when you can. NCL has done a great job designing and creating their new ships. Not that the older ones are bad, even refurbished, they just can't offer what the newer ships can. The Bliss offers something for everyone and every age. My only disappointment was the entertainment. The volume was SO ridiculously LOUD that we couldn't enjoy it. Entertainment has always been one of my favorite things about a cruise, but such a disappointment on the Bliss. We couldn't participate because of the volume (even with ear plugs). And all entertainment from the music around the pool, to the game shows/events in the Atrium, to the musicals offered in the auditorium was too loud for all of us. We were only able to participate in 2 things - the comedians (wonderfully outstanding) and the silent disco (you can adjust the volume). We left both Havana and Jersey Boys because the volume was too high. For the few atrium activities, we had to stand way down the hall (where you can only listen, not see) because of the speaker volume was TOO LOUD. I can only imagine the damage being done to the staff's ears!! Also, I wish NCL would go back to a variety of entertainment instead of all musicals. I missed the magician and the acrobats and other varieties of entertainment that I am used to. Since it was too loud, I guess it didn't matter anyway, but it sad to see that NCL seems to be going to all musicals on their newer ships. As much as we have enjoyed NCL in the past, because of this change, we will be trying other cruise lines as entertainment is a big reason we go on cruises. I will say, we enjoyed the laser tag and go carts - but count that more as ship activities not so much entertainment. Also, the water slides were fun. The pool looks nice, but the music was too loud to enjoy spending any time there. Most meals were at Taste, Savor, or the Manhattan room. In all 3, we consistently had delicious food and good service. We did try 3 specialty dining restaurants - French, Mexican, and Steakhouse. French and Mexican = Delicious!! If you go to Cagney's (their steakhouse) don't order steak - get the lamb instead. Their steak is only ok, but the lamb is fantastic. Oh, and the raspberry creme brûlée's is outstanding! At the French one, be sure to order the onion soup (wow!!). As for Mexican - table side guacamole and the corn = Devine!! If you like margaritas, be sure to order at the table, not the bar. They are different. Bar = undrinkable. Table = delicious. But I think you can only have 1 at the table. Two of group ordered a second one. The second one obviously came from the bar (different glass) and was undrinkable. Speaking of bars, our favorite one was in the observation lounge. If you are ordering beer or wine, it doesn't matter which bar you go to. But, if you like mixed drinks, try a few until you find the bartenders you like. For us, it was in the observation lounge, the Local, and (if you could catch the right bartender) the Atrium. It also seemed that the bars do have themes. So depending on what you are ordering, go with the correct theme to get a good drink. As for bartenders, I'm guessing some have more experience than others and they do switch around. So, watch for your favorites. As for the itinerary, we enjoyed everything. Felt like we had a fun taste of Alaska. For excursions we did a helicopter ride, train into the Yukon, and rainforest hike. All were very fun. I recommend getting out of the towns unless you want to shop. Lots of shopping, otherwise, you have to book something that takes you away from the towns. All in all, we very much enjoyed the cruise and would recommended it to anyone. Just, be sure to bring ear plugs! Read Less
1 Helpful Vote
Sail Date: May 2019
Overall we had a great time on the Bliss. The new ship is beautiful and has many great spots for enjoying the beautiful views of Alaska and the wildlife. We would have liked more time in Ketichikan since we had to be back on ship at ... Read More
Overall we had a great time on the Bliss. The new ship is beautiful and has many great spots for enjoying the beautiful views of Alaska and the wildlife. We would have liked more time in Ketichikan since we had to be back on ship at 12:45. The town had the most things to do once we completed our kayaking excursion but we did not have enough to see all the lovely areas like Creek street and the surrounding viewpoints and hikes. The stop in Victoria was not really much of a stop since we arrived at 8:30 PM and left at 11:30 PM. We were told they have to make an international stop in order to avoid some of the employment laws in the US. I was really disappointed that we could not see Buchard Gardens in the daylight. I think advertising this as a port day is completely inaccurate and it is really another day at sea. If you are booking this cruise please note that. Our time in Juneau, Skagway and Glacier Bay was great and if you need to book excursions for your cruise I used Alaska Shore Excursions to book the three Alaska ports. We enjoyed a whale watch and Mendenhall Glacier in Juneau, The 6 hour mini bus to the Klondike in Skagway and kayaking Eagle Island in Ketchican. I called the company and a local in Skagway who has been on all the tours was a huge help for deciding what I wanted to do and they offer a multi port discount. The big problem with our cruise was our stateroom, 15603. From the moment we boarded we could hear sounds from above like someone was washing things in a large tub and then pouring more water into the tub. We looked at the floor plan and we were under the spa so we though it would be quiet at least at night, but this was not the case. The other sound was coming from under our room and sounded like someone dragging a large metal object across our floor that actually caused it to vibrate. On the floor plan it looked like another state room but turned out to be a large housekeeping area. Again these sounds continued 24 hours a day and woke me up even with ear plugs in. The worst part was after complaining every day NCL would not do anything about it. They actually called and sent notes every day, which became annoying, just to ask if it was still happening. I told them to come check any time of the day or night but still no change. Then they offered a room change very late the second to last night because someone had left early due to emergency. We did not think this was worth it so late in the cruise. I was almost insulted when they offered priority disembarkation, sparkeling wine or chocolate covered strawberries for our trouble on the last day. Do not book room 15603 as you will not get any sleep or a quiet moment. Even on the 15th deck I felt like I was in steerage. Alaska is beautiful and you will enjoy this cruise very much. Great for couples, singles and large families. We met lots of nice people and overall think Norwegian does a great job. Read Less
2 Helpful Votes
Sail Date: May 2019
Overall, we greatly enjoyed this cruise to Alaska. The NCL Bliss is designed for Alaska and the observation decks (deck 15 for public, 17 & 18 for Haven) made enjoying the scenery easy and relaxing. Ship was clean, public areas tidy, ... Read More
Overall, we greatly enjoyed this cruise to Alaska. The NCL Bliss is designed for Alaska and the observation decks (deck 15 for public, 17 & 18 for Haven) made enjoying the scenery easy and relaxing. Ship was clean, public areas tidy, and public restrooms very clean as well. It was our honeymoon cruise (in our mid-30s, professionals) and we splurged for a cabin in the Haven - and it was worth every penny! The Haven suites are generously proportioned and on a ship like the Bliss (carrying 4,000 other passengers) it was WONDERFUL to escape to a quieter, more private part of the ship with its own lounge, bar, and observation deck. Service in the Haven was beyond amazing. By day three, both bartenders knew our preferences and were serving up twists on our beloved classics with homemade bitters, infusions, etc. The private pool and hot tubs were not to busy. The Horizon Obeservation Lounge was perfect - sit on comfy sofas, take in the views, staff bring you drinks from the bar, low noise levels, and there are snacks to nibble on. And don't forget - Haven suites come with a butler - who will also bring you snacks, take care of late night room service (without a charge) and handle questions/reservations for you. We were bummed to finally get off the ship... For dining, about 98% of our meals rocked. The cafe impressed us and the noodle bowl station was a quick go-to for lunch. The Haven restaurant was wonderful but the menu does not change for the duration of the cruise - unlike the main dining rooms. We wished there was a little more variety there but changed it up by dining in different places. Main dining rooms had a great variety of food to choose from and there were specials throughout the cruise. Bar staff rocked (everywhere!) and there were plenty of beers on tap to try throughout the ship. The wine list was ok - it is not an area that excels. We ordered a few glasses (cab, meritage, Sauternes, port) but mainly stuck with cocktails and beer. Specialty dining was overall great. Ocean Blue (seafood) was a bit of a disappointment (off ceviche, Alaskan cruise with no crab?!) and Food Republic (which we loved) wasn't too busy but you would find some similar items (noodle station) in the cafe. We would go back to Food Republic, La Cucina, and Le Bistro. Wine on in the bars and the specialty restaurants is fine - nothing to write home about if you are a big foodie. We stuck with cocktails and beer...and by the way The District Brewhouse was a good find with plenty on tap. Entertainment was great. We played the obligatory Bingo (had to, it's a cruise) but also took in the shows - which NCL did a great job on. The Prohibition The Musical was an extra fee but came with five cocktails scattered throughout the performance and we enjoyed it. We didn't do a lot of the game shows, but they were popular and extra seating was routinely brought in when we walked through. Good comedians and the lounge singers did a great job entertaining. Casino was fun as well - easy to spend an hour in before you head to dinner or before catching a show. Other things: The Waterfront on deck 8 was a boardwalk inspired area to walk around on the outside of the ship. It was a little chilly to eat there at the middle of May but we found ourselves thinking we would have dined outside if the weather had been warmer. Very cool idea. Also, there is an arcade on deck 5. While the children's areas are on that floor, we saw just as many adults there if not more than children. We battled it out playing Halo and ski-ball. In future, it would be great if they had a few more retro games for the adults hanging out down there. For the ports, the day spent in Glacier Bay with the US National Park Rangers onboard to narrate was fantastic! It was probably our favorite day. We had both done other Alaskan cruises but had not experienced this before. Bravo - we did see 5 or 6 glaciers and had time to spend watching them. At the Marjorie Glacier, you could hear it cracking and we watching pieces calve off for about an hour. We took about 300 photos in the span of an hour. By the way, if you do the Haven, you have AMAZING views from the private sundeck of the glaciers - complete with staff serving drinks and clam chowder while you watch. Juneau was fun (breweries, a distillery, a great little bookshop, and a local wood-workers artist collaborative) and Ketchikan had the 'old school' historic vibe you expect from Alaska. Skagway had some history if you sought it out - the main drag was a little touristy. The evening visit to Victoria was weird - hardly anyone seemed to get off the ship - we were there for 4 hours and at night - so hard to go do anything. Staff seemed excited, passengers less so. That being said, we heard that this evening stop was in order to maximize daytime in Glacier Bay National Park (and have almost a full day there) and if that was the trade off - it was fine with us! We weren't to keen on: We felt that the NCL organized shore excursions were pricey for what they were. We opted to plan our own itinerary in each port and looked up things to do in each city - brewery tour, found a distillery, a little bit of tourist shipping, historic tours and districts. We would have taken the NCL excursions (we even had a credit) but didn't feel like adding on another thousand or two dollars to our trip. Overall, we would definitely go again! And in fact, are looking at fall cruise to New England and Canada next. We think that the Haven suite might have ruined us for a regular room but it was so worth it. Read Less
1 Helpful Vote
Sail Date: May 2019
This review is based on the ship only. The ports in Alaska were all amazing! The good: Room and room steward were great. I was amazed at how large the family oceanfront room was. Room was always very clean. The games they play in the ... Read More
This review is based on the ship only. The ports in Alaska were all amazing! The good: Room and room steward were great. I was amazed at how large the family oceanfront room was. Room was always very clean. The games they play in the atrium were all very funny. Orlando (comedian) very funny and clean show. Our favorite restaurants were Q and the local. All of the Alaska ports were beautiful. Observation deck was nice except people hog the windows to sleep all day. Embarkation and disembarkation were both very easy for us but we were there early to board and used the port valet service to disembark first. The bad: Everything is all about money. Go carts $15 extra and I was kicked off after 3 laps for accidently bumping the wall. No warning-just kicked off. $5 for a can of soda. $25 for a 8x10 photo. The photographers do not allow you to take pictures with the characters with your own camera. Both RCL and Disney not only allowed this but would take them for you. The entertainment was really really lacking on this boat!! Several of the groups/bands were terrible and I have heard better in a kids talent show. Food at the Italian restaurant was a big letdown although the staff was great. Not much to do when you are at sea. We tried to get passes to the spa but they were never offered. Elevators were always full and slow. Several staff members in the shopping area were just rude. Read Less
3 Helpful Votes
Sail Date: May 2019
Seattle and Alaska were on my wife’s bucket list so we combined the two with one trip. We made the trip with two other couples who are close friends and fellow cruisers. We arrived on Friday and stayed at the Westin downtown. We tried to ... Read More
Seattle and Alaska were on my wife’s bucket list so we combined the two with one trip. We made the trip with two other couples who are close friends and fellow cruisers. We arrived on Friday and stayed at the Westin downtown. We tried to book the Marriott Waterfront, next to pier 66 where NCL Bliss is, but it was booked. This hotel is really a short walk to the pier so we were disappointed. However, the Westin didn’t disappoint us either. We took several days to explore Seattle and that allowed us to relax prior to our cruise. On Sunday, our check-in time was from 11-11:30am. We arrived at 11 and breezed right through the process. We were advised our rooms were immediately available. This is the quickest we have ever accessed our room. Our bags arrived at varying times over the next several hours. I think it would be helpful to divide my review into pros and cons so you can see what we liked and disliked. PROS We selected a mid-ship mini-suite (14180). This was essentially a balcony cabin with an over sized bathroom. It was well appointed and close to the elevators. We found the food and the service to be above average in the complimentary dining rooms. We visited Q Smokehouse, Le Bistro, and Cagneys for our speciality restaurants and all were above average. The entertainment was very good on the Bliss. We attended Havana, which was very good. Then we attended Jersey Boys, which was fabulous. I highly recommend it! We also attended Happy Hour Prohibition: The Musical which was good but cheesy. The musical groups were also very good on this ship. We especially spent many nights at the Sugarcane Mojito bar to listen to Latin music played by Duo Rika. They were very good. Prelude Duo played a variety of music in the atrium bar and they were also good. At the end of the evening we enjoyed going to the Observation lounge to listen to Suzanne playing piano and singing. She was also very good. We signed up for 3 excursions. At Juneau we did the Mendenhall Glacier and Whale Watch. Mendenhall Glacier was good but you have such a short time here you really can’t walk down to the glacier. The whale watch tour was amazing and I highly recommend it. Another in our group did the Mendenhall Glacier and Salmon bake and they said it was great. We then went to Skagway and did the basic White Pass and Yukon Railway. This was very educational. Again, I would recommend it. We then went to Ketchikan and took the Duck Boat tour. This was an educational tour but I must say you have to climb up a 9 step ladder to get into the boat and the seats are so close together they have less leg room than an airline. They also had most of the plexiglass windows closed and on this hot day many were getting overheated. Seattle Port Authority has a new program Port Valet. With this program, our bags were pre-checked through American. We were given bag tags and boarding passes Saturday and they took our bags to the airport and put them on our plane. This was an AWESOME program and saved us a lot of hassle! I wish more ports did this. Additionally, now that Customs no longer requires written declarations for lower levels of items being brought into the country, this process went very smoothly. CONS This ship has over 4,000 guests. As such the elevators were usually crowed and it was not unusual to have long waits to access an elevator. Sometimes it was easier to take an elevator in the opposite direction than you intended because it was quicker. We loved our cabin but I must say, for a relatively new ship this was the most uncomfortable bed I have ever slept on. It felt like sleeping on a board. I talked to several other people on the ship who experienced the same thing. My wife has trouble sleeping so she must take a portable fan with us for the noise and wind. We have taken this on every cruise without any issue. When her bag with the fan arrived in our room, the fan had been confiscated by NCL and they left us a note it was on the list of prohibited items. The note said it would remain confiscated until the end of our trip. We had read the prohibited items list prior to departure and knew this was not on it. As such, we went to Customer Relations and politely asked about why this fan was confiscated. We were told the same thing about the prohibited item list. When we politely pointed out the discrepancy, we were then told the fan was confiscated due to a concern with wattage. Because the reason for the confiscation changed we then took our appeal to a higher officer. Eventually, the fan was returned to us but not after losing an hour and a half of our time. I don’t mind rules but they just need to be applied consistently. Thank goodness for the levelheadedness of the supervisor who rectified this. We tried using the Garden Cafe several times but it was just too overcrowded. Both times we were unable to get a seat. As a result, we quit going there. We loved the Observation Lounge but beware that on rougher water days, which we had a few, the movement at the front of the deck on this floor can be pretty significant. As mentioned previously, the Port Valet program is excellent. However, it requires you exit the ship between 7-8 am. We didn’t find this to be a problem.However, we found the disembarkation process to be quite different than the embarkation procedure. We found very long lines throughout the ship that moved very slowly. This was an unfortunate experience to an otherwise great cruise. Overall, we had a great time on the Bliss and highly recommend it! Read Less
Sail Date: May 2019
This was our 1st cruise ever. We got so spoiled the staff was above and beyond with there service. Everyone was friendly and the drinks just keep flowing. The ship was amazing like a city of it's own. The specialty restaurants seemed ... Read More
This was our 1st cruise ever. We got so spoiled the staff was above and beyond with there service. Everyone was friendly and the drinks just keep flowing. The ship was amazing like a city of it's own. The specialty restaurants seemed to cater to our very need and the steak place Cagney's was over the top the best steak filet minion i have had in years. The wine selection was over the top and no room for desert with all the food you get. My Family and I loved the s free shows (book early) as they fill up fast. The Disco and comedy shows were off the chain as we laughed and danced the night away. I extremely liked the Humidor lounge to smoke my cigars in and the selection of cigars was outstanding. Need to work on air flow to remove the smoke gets a little smokey with 4 or more people smoking cigars. The port was easy to find and boarding went smoothly. Disembarkation took some time but overall it was good. Norwegian Cruise Line has spoiled us and we will be cruising with them again in the near future. Read Less
Sail Date: May 2019
Me and my fiancé always wanted to do this trip and now i will recommend friends.I do believe some adjustments could be made to give passengers a little more time on shore. Our dining experience was nice, well coordinated. Heard a few ... Read More
Me and my fiancé always wanted to do this trip and now i will recommend friends.I do believe some adjustments could be made to give passengers a little more time on shore. Our dining experience was nice, well coordinated. Heard a few complaints from fellow passengers about the limited space for cigaret smokers to go. The entertainment was a real treat and we enjoyed them very much. We were a little disappointed when our Helicopter ride and dog sledding was canceled. I would like to give a SPECIAL thank you to Elliot Cerrero and Ricky Gomes of the Matings Whiskey bar for the excellent service! Another big thanks to Donell Malaboza, Salvator for the excellent service during our trip, and last but not least SILAS. You couldn't have picked a better Rep for your company! These gentlemen made this one of my most memorable trips to date and because of this I will be cruising with NCL again! Read Less
3 Helpful Votes
Sail Date: September 2018
We have cruised on 7 different cruise lines and been on over 45 cruises and this one was one of the best!! We were a little concerned when we read some of the negative reviews on line. The ship was absolutely beautiful!! The layout of ... Read More
We have cruised on 7 different cruise lines and been on over 45 cruises and this one was one of the best!! We were a little concerned when we read some of the negative reviews on line. The ship was absolutely beautiful!! The layout of the ship is very easy to navigate. We loved the observation lounge and never had trouble finding a seat. The staff and management were the best we have experienced on any cruise line!! The food and menus in the main dining rooms and in the specialty restaurants were very good. We dined at Le Bistro twice, Cagney's, Ocean Blue and Food Republic and the main dining rooms. We loved our mini-suite!! It was nice to have a big shower and two sinks! Our room steward was excellent! The management was all over the ship and very friendly!! The staff did an excellent job of providing gluten free food in all of the venues. Getting on the ship and off the ship was the quickest and easiest we have experienced! The entertainment choices were great, although we would have loved the player piano bar!! The spa was wonderful- they should institute a no saving policy for the heated loungers and you should only be able to use if you are on the lounger!! There were times where most of the loungers had stuff on them but no people for long periods of time!! Thank you to the management and staff for making the cruise experience special!! Looking forward to our next trip on the Bliss!! Read Less
4 Helpful Votes
Sail Date: September 2018
Chose this cruise because of prior experience with NCL, and wanted an Alaska cruise. Also brand new ship... Scroll to the bottom if you don't want to read all of this for the recap. Dining: The general dining rooms were about ... Read More
Chose this cruise because of prior experience with NCL, and wanted an Alaska cruise. Also brand new ship... Scroll to the bottom if you don't want to read all of this for the recap. Dining: The general dining rooms were about the worst we've bad (which really surprised us - NCL has historically been very good). We ate once in Taste and once in Savor. The service was terrible, the wait staff were outright miserable at best, and rude at worst. The food was literally worse than the buffet (which we didn't use except right after embarkation). We purposefully chose specialty and ala-cart restaurants (maybe that's by design?) where the service was great, and the food amazing. DO NOT miss Food Republic on this ship. By far the best food aboard. Our culinary schedule was: - Day 1: Taste (never again - thought we would go across the hall to Savor next, but...) - Day 2: Savor (never again) - Day 3: Le Bistro (5/5 - very good food, good service) - Day 4: Ocean Blue (5/5 - outstanding food & service) - Day 5: Food Republic (5/5 - by far the best food and service onboard) - Day 6: Food Republic (same as above) - Day 7: La Cucina (5/5 - outstanding food, very good service) Entertainment: - Havana was ok. Well choreographed, and the music was good but overall, just ok. - Jersey Boys was unbelievable. The music was absolutely spot-on, and the production was broadway level good. Absolute must see. - Prohibition was very very good, and very funny. Totally recommended. - Beatlemania wasn't advertised, but played a one show only on day 6 in the theater. It was very good. Excursions: Ketchikan: The Mendenhall Glacier is not to be missed. Quite a bit of walking here, but take the time to go down the Falls trail. I would avoid the Gardens & Glacier tour - we spent WAY too much time at the gardens, and not nearly enough time at the glacier. Skagway: DO NOT miss the Yukon BUS tour in Skagway. Everyone we spoke to was disappointed in the train excursions - and the bus tour was amazing. SO glad we took this one. Onboard: We took the Behind the Scenes tour. I was very disappointed in this tour. On both Carnival and on Royal Caribbean, the BtS tours took you onto the bridge for (limited) conversations with officers and a description of the stations, navigation, basically anything you wanted to know that didn't involve security. This tour was laundry, kitchens, backstage all hotel operations - nothing else. Our tour guide was VERY unprepared, and really was quite a disappointment for $80pp. Ports: Ketchikan, Juneau and Skagway - all made sense for an Alaska cruise. We could NOT figure out the Vancouver stop. We were there for quite a long time, and there is NOTHING to do there. We missed the glacier cruise day due to a life/death medical emergency but aside from that, all good. Overall: Disappointed that this is an NCL product. Was very excited about the 'mega ship' experience on NCL based on prior NCL cruises. This ship was gorgeous. The service (with the exceptions noted above) was the worst we've been on - and even Carnival did better here. The crew really was miserable, and in many cases (Atrium bar, Observation bar, dining rooms, buffet) outright rude to guests. The cruise director was completely absent, except for on TV; and the onboard activities were, well, meh. Internet service onboard was atrocious. We paid for Premium streaming unlimited service, and could barely get text messages in/out for most of the time. Additionally, many of the WiFi access points onboard didn't work properly, so depending where on the ship you were, there was no access at all. NCL has a LOT to do to get this ship together. It's a billion dollar investment, and somewhere along the line, the staff onboard have forgotten that without us, there's no jobs for them. I don't want to end on a negative, so I will say this: the Alaska cruise was a bucket list item for my wife and I. I wouldn't take this trip on any other ship; and we REALLY did enjoy ourselves. Hopefully someone at NCL reads this and takes some action, because this truly is a gorgeous ship, and it's a gorgeous itinerary. Read Less
1 Helpful Vote
Sail Date: September 2018
An Alaskan Cruise was on our Bucket List, so when a friend asked us if we were interested last March we immediately said yes! After lots of research NCL's Norwegian Bliss kept popping up and peaking our interest! From the ... Read More
An Alaskan Cruise was on our Bucket List, so when a friend asked us if we were interested last March we immediately said yes! After lots of research NCL's Norwegian Bliss kept popping up and peaking our interest! From the initial booking to the day we embarked on the ship everything was so easy! As we set out and left Seattle, we knew immediately we'd made the right choice. This ship, it's staff and all its wonderful amenities was more than we could've imagined! Our stateroom with Balconey was wonderful! Bed and set up of room was comfortable, with plenrty of room to move around and feel so at home. From the food, the drinks, the entertainment to the shore excursions, The Bliss does not disappoint! As we walked the ship and got to know our way around you realize there is no bad views! Every spot on the ship is comfortable and beautifully decorated. Alaska and the ports were so much fun! We can't stop sharing our wonderful cruise with family and friends! Bravo! Read Less
Sail Date: September 2018
THIS WAS OUR FIRST CRUISE AND TRAVELLED WITH ABOUT 300 PEOPLE , They kept us well informed of travels changes and what to pack and what to expected. A wondeful crew, activites, and food . Every thing was ... Read More
THIS WAS OUR FIRST CRUISE AND TRAVELLED WITH ABOUT 300 PEOPLE , They kept us well informed of travels changes and what to pack and what to expected. A wondeful crew, activites, and food . Every thing was clean and kept clean at all times . The guest services was great in answereing question about the ports and shore excursions. The entertainment was awasome … every night that we attended and was nice to know we could add more to our package at any time . Our cabin met all our needs . Only complaint--------go cart track needs to be longer lol just kidding it was great !!!! The shore excurations were well planned and all the ports were excieting to see and visit loved the coupons for free stuff and all the free trinkets . ALL EMBARKATIONS ANDDISEMBARKATIONS WENT SMOOTHLY, Loved that all port activities were close and easy to walk to. OHPOOH AND SALLYJO Read Less
3 Helpful Votes
Sail Date: September 2018
Went on Emerald Princess ship last July & wanted to try NCL's newest ship BLISS. My wife & I were definitely pleased. Just a beautiful ship with great amenities (food, entertainment, excursions, facilities, & activities). ... Read More
Went on Emerald Princess ship last July & wanted to try NCL's newest ship BLISS. My wife & I were definitely pleased. Just a beautiful ship with great amenities (food, entertainment, excursions, facilities, & activities). Service was outstanding. Best part was the Observation lounge located at the front of the ship. Beatles own Britain's Finest rock group, Prohibition comedy, and Jersey Boys were the highlights of the activites (but there were other performances as well!) on board. We ate at a specialty dining restaurant every night. 5 of them were provided by NCL's upgraded deal. The other two were comped to us because we are Platinum level guests on NCL. Cagneys, Teppanayaki, Ocean Front, Le Bistro, etc were among the specialty dining experiences we enjoyed the most. The Buffet, Savor, & Taste restaurants were just fine as well. Let's not forget The Local Pub (O'Sheehans on other NCL ships) which is 24/7 open. Loved the casino....especially poker and blackjack and craps tables. Cabin was on 9th deck aft....balcony stateroom. Very nice...very clean! Alaskan Ports. as usual, were wonderful. Paid only $45 to ride Ketchikan trolley bus to see the salmon, bears, & the bald eagles. Went on the railway system in Skagway (do not bypass this trip!). Fun & informative Highly recommend Bliss as it will soon leave Seattle/Alaska to take passengers thru the Panama Canal & end in Florida for Western & Eastern Caribbean trips this winter. Enjoy! Read Less
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 3.9
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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