65 Norwegian Bliss Cruise Reviews for Romantic Cruises to Alaska

We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually ... Read More
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually would have spent more time here! But we came for a cruise, and it sure delivered. This ship is absolutely fantastic, but what makes it even more of a spectacular experience is the multi cultural staff and the personality of the staff. ALL of the staff was amazing, smiling, pleasant, eager to help and just happy! Embarking was so smooth, came at allotted time and we were literally never waiting for more than a few minutes in a line. Very well organized. Same with disembarking, we never new they set up the paths or anything and it was smooth sailing. We used the shuttle service to the airport and had our bags shipped to our destination and that as well went without any problems. We had a stateroom with a balcony and it was roomy, clean and beautiful views at all time. I’m so happy we did this because I enjoyed sun out on that balcony more than once and enjoyed grabbing fresh air in privat. We chose 250 WIFI minutes and I have to say I checked in w my adult kids daily and never used up the minutes. We also had the beverage package and high end beer/wine and liquor was part of that so we could vacation “properly”. For us it was well worth it! We also chose to do the upgraded dining package for 4 days. We chose this because we wanted to try out some of the restaurants and wanted to be able to have reservation...we realized after you could still make reservation at the main dining room but we were blown away with the Mexican Los Lobos and Cagneys....food was to die for!!! Elizabeth at Los Lobos was the best waitress we’ve ever had!!! The food is so good everywhere though and you will never go hungry, never. For excursions we had chosen to do a whale watch in Juneau followed by a quick tour to the Mendenhall Glacier. We saw plenty of whales and the tour was awesome, they even provided binoculars! We saw the glacier right before it got dark so we were happy! The second excursion was in Skagway where we did the train ride, goldpanning and dog sledding. We learned so much this day we’re still in awe. The train ride was spectacular and our guide, Klondike Mike, was incredible at telling the history! We’ll definitely be following the Iditarod race in March! So overall, the excursions where absolutely worth the money. We did our own thing in Ketchikan, which worked out perfect for us. We travelled with another group of 3 other couples but had already decided we were doing our own thing. It was easy communicating with our company through the app so we could meet up whenever. There were always some activity going on if you were up for it. I ended up splurging and got the spa pass for the week and enjoyed the time in there immensely. If there was something I would “suggest” changing it would be the Beatles show, we never got to see that show because you had to stand in line for at least 45 min everyday, how about reservations for that? And the Observatory Lounge is such beautiful space to take in all the views,how about a child free section? There were times when groups of 10-15 people with their young children took over whole areas for a full day. We absolutely recommend this trip and are already thinking about where our next cruise will bring us. Read Less
Sail Date September 2019
My wife and I have done seven cruises and six of them with NCL. This was such a mixed cruise. One one hand, Alaska was amazing and the ship was great. It was nice, clean and the layout was great. The observation deck was really comfortable ... Read More
My wife and I have done seven cruises and six of them with NCL. This was such a mixed cruise. One one hand, Alaska was amazing and the ship was great. It was nice, clean and the layout was great. The observation deck was really comfortable and even the Garden Cafe seemed to be upgraded and comfortable. Glacier Bay (which is the primary reason for going) was well organized and the captain slowed the ship down to a crawl and spun the ship around so everyone can have time seeing the glaciers and get their photos at a comfortable pace. It created a very relaxing time in which we gathered in our families state room and spent the time together on the balcony. The reason for the 3 stars was because it felt disorganized and at times poor service and food. For example: Our checked wine took four requests and two trips to the service desk to get, laundry took three requests, Ice sometimes took multiple calls and food timing was way off (I was served beffore my wife several times). The food was probably the most disappointing aspect of the cruise. We are not foodies but I have always considered NCL as having above-average food and occasionally amazing food. This trip I had a couple good meals, many average meals and a couple poor meals (dry chicken, overcooked fish, tiny portions etc). Overall it was a good cruise because of the destination and the company we brought with us. However we may not do NCL, it seems like they lost many of the personal touches that we have had in past cruises. Read Less
Sail Date September 2019
We had a wonderful time on our Alaska cruise on the Bliss from Seattle. First, I would like to praise the captain who made a couple of difficult decisions regarding when to leave a port and to skip a port. When we were in Skagway there ... Read More
We had a wonderful time on our Alaska cruise on the Bliss from Seattle. First, I would like to praise the captain who made a couple of difficult decisions regarding when to leave a port and to skip a port. When we were in Skagway there were extremely high winds (50+ mph) and delayed our leaving the port for 6 hours but hardly affected our itinerary in Glacier Bay. The other decision was to not stop in Ketchican due gale force winds, which in my opinion was a smart move. Now on to the ship, they definitely made changes from the Breakaway and Encore that were more appealing such as; adding the racetrack and laser tag (replaces ropes course), enclosing an area in the casino for smokers so the smoke doesn't permeate the rest of the casino and surrounding areas, reconfiguring the comedy club with the stage in the center, switching the blues club to the Cavern Club, adding the observation lounge (especially the one in the Haven), having the Haven sun deck span the entire front of the ship with two hot tubs, the addition of the Food Republic and Q (both excellent food). The shows; Jersey Boys is fantastic, I didn't think Six was good, comedy shows were excellent, Beatles shows were excellent but unfortunately got overcrowded when in the Cavern Club. Ate most of our meals in Haven (outstanding)but on specialty nights had good meals in Q and Tepanyaki, however Cagney's but was a bit subpar and did miss not having a Moderno on board. One night tried meal in Manhattan room which was a disaster and was given a free lunch at Food Republic because of it (which we loved and wish we knew about it before). Local was good for snacks. Lastly, entertainment staff was terrific as was our Concierge David and the entire Haven staff were first rate. Port Valet is a terrific feature of the Seattle cruise port where they send your luggage directly to your airline and check it in. Read Less
Sail Date September 2019
We wanted to go on the Bliss after reading about it so we chose their Alaska route. It was wonderful. We treated ourselves to the Haven and the level of service there was better than we could have imagined. Every crew member knew our ... Read More
We wanted to go on the Bliss after reading about it so we chose their Alaska route. It was wonderful. We treated ourselves to the Haven and the level of service there was better than we could have imagined. Every crew member knew our names after the first day and called us by name the whole trip. The restaurant was the best one on the ship. Anything we needed was taken care of by the concierge or butler. The stateroom was beautiful and we received daily amenities. The Horizon lounge as so relaxing. We never wanted to leave the Haven! We enjoyed the Thermal Spa almost every day-it is worth the cost. The go carts were a lot of fun-glad we did them early as the weather later in the week kept them closed. We are in Ocean Blue and Le Bistro-two of the specialty restaurants-and they were outstanding. The comedy show was great. We love NCL. Read Less
Sail Date September 2019
I have been planning and reviewing this cruise for a year! I have read so many reviews and now that I have been on the ship I have to say that whomever doesnt enjoy themselves on a trip like this will never be happy !!!! We had the best ... Read More
I have been planning and reviewing this cruise for a year! I have read so many reviews and now that I have been on the ship I have to say that whomever doesnt enjoy themselves on a trip like this will never be happy !!!! We had the best time ever. The crew and service were AMAZING. The ship was AMAZING. The excursions were AMAZING. The ship was perfect to see Alaska. We just couldnt have had a better time. We have sailed NCL many times and we splurged and booked the HAVEN because it was my 50th birthday, all I can say is wow, double wow, wow wow...... It will hard to ever go back to "regular rooms" again. Our personal staff were remarkable. We didnt want for a single thing on this ship. We felt like royalty. Worth every penny!!! I did notice that there were a few minutes of traffic jams at the elevators right after the shows were over but that is to be expected. It is just like when going to a concert or sporting event. When you leave you have to be patient to get out of the parking lot.....I really didnt notice anyone having a real problem with it. As I said prior, it would be really hard to get upset about much when you are on a ship like this. The ship itself was beautiful. We saw both our private observation deck and the one for the rest of the ship and they were both aimed to please!!! And did!! Entertainment was very good. We only saw female entertainers other than the comedian which is a first on any ship we have been on. We just saw Jersey Boys at the Theatre in town so we did not see it on the ship. We saw SIX, and Prohibition, which was definitely worth the upcharge. LIke I said the comedian was top notch. We played the games, and really kept busy. We did not try the lazer tag or the go carts, mainly because it was just cold and there were a few "rocky" moments with the waters and my mom didnt want to be outside. Again, the staff were just the icing on the cake and we couldnt be happier. Read Less
Sail Date September 2019
This was my honeymoon cruise. I booked through NCL and was told I would be given a $50 shore excursion credit. When I got on the ship, I was told I didn't qualify. This put a damper on my honeymoon. It isn't the money, it is the ... Read More
This was my honeymoon cruise. I booked through NCL and was told I would be given a $50 shore excursion credit. When I got on the ship, I was told I didn't qualify. This put a damper on my honeymoon. It isn't the money, it is the principle of the matter. I was told to expect this perk but then denied it. I even asked if they would pull the tapes to check what I was promised. Guest services said they would be in touch on the ship, I never heard anything there and when I submitted a customer care ticket to NCL, I still haven't gotten a response. It just feels like I was misled. I always thought that Norwegian was supposed to be a higher-class company, but Carnival would have resolved it on the spot. I paid more because I wanted a beautiful honeymoon, but I didn't get what I envisioned. As far as the cruise itself, I read another person's review and I wanted to know what ship they were on...then I read they had Bulgari products and chocolate-dipped strawberries. I realized it had to be the Haven. So, unless you are willing to shell out a large sum of money, you will be treated differently. Here are my observations: Cons: 1. The cabin noise is awful. When we first got in our cabin, I thought we were under the swimming pool, then I figured out it was the toilets flushing that was making the noise. 2. The dining rooms are packed, even with reservations, we had to wait. They try to tempt you to get all your meals in the Garden area, but it is packed too and the food is subpar. Meat always overcooked and vegetables mushy. 3. Activities, when they are being held are always packed. Plan early or you won't get into anything. Luckily, I booked the shows before we got on board or we'd have missed out. We never were able to try out the racetrack. 4. As mentioned earlier, if you are in the Haven, you have additional perks. But I really expected them to do something for our honeymoon. We were given a card to take to the dining room, but we received nothing special. I was a little shocked. 5. The people on the ship really act like they don't want to be there. They look stressed as if they did something wrong, they were going to be fired. Made me feel like I was supporting a slave environment. 6. Photos - there just weren't a lot of opportunities for photos. 7. If you want premium food, you have to pay for it. At least Carnival puts lobster tail on the regular menu once during the cruise! 8. The ship's size is awful. The problem is just there are too many people on board and not enough resources put in place to deal with them. The Atrium was always packed. They pulled out aluminum chairs for people to sit on. Docking was awful. Packed elevators and long lines. When we got to BC there was a line that wrapped around the ship. We were late getting there and people who had excursions booked were anxious to get off. I still can't believe they put us in port at 8:00 at night for a three-hour docking. Just ridiculous. So, was it all bad, no, there were some good parts. So let's look at the Pros: 1. The ship itself is beautiful and elegantly done. The Observation Lounge is a treasure and should be enjoyed. 2. The views from the Garden Eatery tables are better than the ones in the dining room. 3. The shows were very good. Jersey Boys was great and so was Six. 4. You don't have the constant pressure to drink on the ship. No one will approach you trying to push the alcohol. 5. The ports were beautiful, (except for BC, we didn't do anything there because of the hour we got there.) Excursions were great. I highly suggest the gardens at Juneau and the train ride through the mountains at Skagway. It's long but has some beautiful sights. Make time to visit Seattle too. Pike's Place is awesome. Lots of great seafood and flowers aplenty! Read Less
Sail Date September 2019
The cruise itself was great due to the destinations, but the service of the onboard staff and the hidden fees ($15/person per day) were enough to turn us away from booking again. To think those fees are charged on the basis of service, and ... Read More
The cruise itself was great due to the destinations, but the service of the onboard staff and the hidden fees ($15/person per day) were enough to turn us away from booking again. To think those fees are charged on the basis of service, and to have experienced better service at McDonald’s, is enough to book elsewhere. Ship itself is fabulous, the staff just needs a crash course in basic customer service skills. Food was good when it was cooked correctly (had to send meals back). Staff constantly gave misinformation to guests on our cruise, including closing time of restraints and disembarkation times. Most staff appeared inconvenienced to be on shift. Go karts were fun but those also cost $15/person. Entertainment was more annoying than entertaining, the comedian shows were few and far between. Lack of things to do while at sea. Casino was good but closed constantly. Bar taxes kept appearing (even when on the drink package) depending on what waters we were over. Fees everywhere! Read Less
Sail Date September 2019
Always wanted to do an Alaskan cruise. The experience with Norwegians cruise line was extravagant the were great! Definitely would book again through Norwegian. The help on board were fantastic, anytime we needed something someone was ... Read More
Always wanted to do an Alaskan cruise. The experience with Norwegians cruise line was extravagant the were great! Definitely would book again through Norwegian. The help on board were fantastic, anytime we needed something someone was right there to answer our questions and fulfill our needs. Disembarking the ship for excursions was a little hectic with everyone trying to get off the ship, but the help did all they could to ensure it went as quickly as possible. The ship was beautiful, the food was phenomenal, we just loved everything about it. Our favorite lounge was the Observation deck where you could see all angles of the beauty around you, very comfortable and relaxing, had even fallen asleep in there. Loved the bartenders in there as well they were on top of serving everyone at the bar in a timely manner. We would love to do this trip again, and if we choose to it will be with the Norwegian cruise line. Read Less
Sail Date August 2019
Everything was ok until we started using our cabin. First the bedsheets had stains on them!!!! Then the cabin ceiling and walls started cracking at nigh... plus we could hear weird sounds coming from the deck above us very late at night ... Read More
Everything was ok until we started using our cabin. First the bedsheets had stains on them!!!! Then the cabin ceiling and walls started cracking at nigh... plus we could hear weird sounds coming from the deck above us very late at night (we were on deck 15 and heaven staterooms were above us). I’m talking about 1 am to 3 am. Who can sleep like that???? Our steward and a carpenter came a couple of times and couldn’t find where the noise was coming from. They gave us a cheap wine bottle and a $200 onboard credit for the “inconvenience” but I feel they were short, in reality I should’ve gotten a refund for the whole onboard expense account and for being so uncomfortable on our cabin, plus if things were not getting fixed, they should’ve moved us or upgraded our stateroom to a better one, as I explained to management we were celebrating our 10th wedding anniversary and it wasn’t a cheap cruise to begin with so to have this kind of situation was very bad for our cruise experience. On the other hand we had booked our excursion with NCL way before our cruise started thinking our experience was going to be the best (even tho we could have gotten it cheaper with independent companies) and the truth is that at the end it was as bad as anywhere online because it just got cancelled just a few days before the cruise; when we called to cancel the cruise at that point they said there wasn’t any refund or exchanges available and they didn’t even give us a credit or anything towards a new excursion; so we had to pay even more money for the new one. Similar issue happened with one of the ports which by the way I must say they do stay very little time at (Ketchikan), you’ll be practically running the whole time when ashore (some even get you there at almost night time) and even when we missed that port (due to bad winds or weather) we didn’t stay longer at the next port. I’m don’t know about the rest of the world but I like things to go according to schedule or to be compensated for it; mind you this is the third “inconvenience” on this cruise so yeah so far not recommended to people like me who actually care about details on a cruise. Other than that food was great, service was ok (they don’t go out of their way to serve your needs), the ship is very stylish and updated for our times, doesn’t feel cramped (except when getting off to explore a new port, people are coming to the hallways from all sides, it’s crazy); they do have good shows (Broadway style I’d say), you can’t miss the Beatles and Jersey Boys, I’m not an art critic but I thought they were all very profesional and talented (didn’t feel cheap). The disembarkation process was very smooth (they use a camera system with face recognition, very sophisticated and fast, I liked that). Read Less
Sail Date August 2019
I have researched everything i could get my hands on for several years about an alaskan cruise. i finally decided on the fabulous norwegian bliss!!! this was a perfect trip from start to finish. i can’t say enough about this ship and ... Read More
I have researched everything i could get my hands on for several years about an alaskan cruise. i finally decided on the fabulous norwegian bliss!!! this was a perfect trip from start to finish. i can’t say enough about this ship and our experience. we purchased the specialty dining and drink package and wouldn’t go any other way now. we also had a balcony room which is a must for alaska. if you like to be wined and dined, this is your ship. the food, drinks, accommodations....everything was perfect!!! this was our 7th cruise and best one yet!!! my husband is ready to book another trip on the bliss or the encore. thank you norwegian for making this a trip of a lifetime!!! we booked our specialty dining and shows before we left. however, you can still put your name on a list at the restaurants and get in because we did!!! Read Less
Sail Date August 2019
Short and sweet.... The cruise itself was amazing! The Bliss is an amazing ship and the crew were unbelievable. Dining options are very good and the food is amazing, however good luck getting into the dining venue you want. Even ... Read More
Short and sweet.... The cruise itself was amazing! The Bliss is an amazing ship and the crew were unbelievable. Dining options are very good and the food is amazing, however good luck getting into the dining venue you want. Even attempting dining reservations months in advance I could not get into Cagney's or Ocean Blue, I called and was told on the ship it would be no problem as they only pre book 10-20% ahead of time for reservations. Totally wrong! We were early on board between 10 and 11 am and they had a reservation specialist on the way to the ship. Cagney's and Ocean Blue were already 100% reserved for the entire cruise! To me, not having these choices available at all is highly unacceptable! My only other complaint the entire time was the photography studio. We were celebrating our anniversary on the ship and had a ceremony that was captured by the studio. We also had a shoot the same day in glacier bay. Since the studio took the photos we had no other photos of either event that day, not a single one! Now I was told when I inquired that they had something starting at $350 so I figured I could afford at least a few of the best pictures. When I went to view my photos they have packages already set and they were not anywhere in the realm of $350. The first package was 5 photos for $1300 and that was the lowest price package and they were astronomical from there. I could get the cheapest package and add digital copies of all 123 pictures for the low low price of $2400. There were probably 60 pictures that I would even dream of keeping and when I asked about just the digital files they will give them to you on a flash drive without any hard copies for $2000. So basically our big day and the real reason for the entire cruise was held hostage. They also do not have any way to order pictures after you leave the ship. The digital files would be nothing for them to store for at least a period of time and as a business they would make more money allowing post cruise purchasing for those of us not made of money. Other than that the cruise was wonderful and we will be going again I am just not sure about Norwegian as a choice in the future. Read Less
Sail Date August 2019
This was our second cruise, but it took us over 20 years to try again because our first one wasn't a pleasant experience. So I'll start with why we selected this particular cruise and why it was so much fun for us overall! We ... Read More
This was our second cruise, but it took us over 20 years to try again because our first one wasn't a pleasant experience. So I'll start with why we selected this particular cruise and why it was so much fun for us overall! We love surprises, but some are even better than expected! The backstory: Bill and I planned an August RV trip to Washington to visit family members who are no longer traveling long distance in their RV. Our 25th anniversary is August 20, so we thought, since we'd be nearby around that time, maybe an Alaskan inside passage passage cruise would be a nice way to celebrate. As we were narrowing in on a particular ship from another cruise line and deciding on which 7 days, the Mickey Utley Band, a favorite that plays in Laughlin, Nevada when touring, announced that they had signed on to entertain for 2 months on the Norwegian Bliss, with their last week being July 21-28. So I started asking questions on their Facebook page, and we decided that it was worth moving our trip up by a month to know we'd enjoy dancing during the cruise. I continued to correspond occasionally after we booked the trip, including sending a message on the morning of the 21st saying we were headed their way. We enjoyed our first day, had an early dinner, and headed for "Q", the BBQ restaurant. The band had just taken the stage, and I waved as we walked in, but nobody waved back. I just figured they were busy, and when they started their first song, Bill and I immediately headed for the dance floor. The looks on their faces surprised us as much as we surprised them! It turned out I had been corresponding all along with their photographer/media person, and the band didn't have a clue we would be here until they saw us start dancing! We had a wonderful time dancing to this excellent band almost every night, and are so very glad we made this choice! We didn't make reservations for any other entertainment or shows, nor did we book any shore excursions. We attended several lounge-type performances by Duo Rika. Siglo, and Suzanne Jade, all of whom were excellent. We had local friends who gave us an incredible tour of Juneau, and booked the White Pass & Yukon Train trip at the dock. We wandered around Skagway and Ketchikan on our own. We didn't disembark at Victoria because of the short stay at that port. We bought the "Romance Package", which was wonderful in every detail. The roses looked almost as fresh as we left our room for the last time as they did when we arrived, and our dinner in Le Bistro was perfect in every way. We ate most of our meals in the Garden Café, which had a great variety of choices as well as special theme nights. The local was great for late-night gatherings with new friends and entertainers. Because we don't drink a lot of alcohol, we didn't buy either of the beverage packages, and found that we had made the right decision for us. We enjoyed the Sugar Cane Mojito Bar's creative options, had our usual 2-beer nights in Q while dancing, and enjoyed other adult beverages "a la carte" wherever we happened to be. Overall, we kept this cruise as simple as possible to allow ourselves to figure out whether we would enjoy cruising again in the future. We're glad we did it our way, we had a great time, and next time, we'll be more adventurous with our planning and reservations. Read Less
Sail Date July 2019
The Negative...Bottled Water should be added to the Premium beverage package. At over $100/day its ridiculous that simple bottled water isn't included. Room Service charge of $7.95 should be abolished. No other cruise line charges ... Read More
The Negative...Bottled Water should be added to the Premium beverage package. At over $100/day its ridiculous that simple bottled water isn't included. Room Service charge of $7.95 should be abolished. No other cruise line charges this fee. Some cruise lines do charge for Room Service, but only after 11:00pm at a rate of $3.95. The show Havana, should be looked at. The whole story line, including the vocals(The singers simply don't make the grade), need to be Redone. Sorry, but its a horrible production. If they auditioned for me, I'd send them all home and say....Next... The Positive.....GREAT Ship. So many activities, its impossible to be bored. Service was Excellent. The Band Siglo, was the best band I've ever listened to, on any cruise ship in my 40 plus cruises. Comedians were very good. Simply amazing. No complaints on the Food. Everything we had was excellent. Boarding and disembarking in Seattle was very good.....Thank You Read Less
Sail Date July 2019
I always sail the haven category. It’s usually in a forward facing penthouse. This cruise I had 12106. I like this cabin for its space and forward and port views. The balcony is usually small and this ship was no exception. The curtain ... Read More
I always sail the haven category. It’s usually in a forward facing penthouse. This cruise I had 12106. I like this cabin for its space and forward and port views. The balcony is usually small and this ship was no exception. The curtain in the bedroom wouldn’t stay up and after numerous calls to fix it, my husband tied a belt around it during the day. Since this ship is so huge, bigger than I would like, the walk to the haven is terribly long. Don’t forget anything in your room. The cabin steward was lacking. No towel animals for us although everybody was talking about them every morning in the haven dining room. Our butler is the only thing that saved this room. She was fantastic! Moving on to the haven itself. Gorgeous when kids weren’t running around the observation lounge or screaming in the haven pool all day long. Don’t get me wrong, I like kids but when you spend $17,000.00 on a cruise, you expect the kids to be supervised. They were not. This was an Alaskan cruise so not much for kids to do. Maybe limiting their kids hours in the pool is something Norwegian should consider. It was impossible to relax in the haven observation room and no chance at the haven pool. One evening in the haven restaurant we were even unlucky enough to be seated next to the kids table. 7 kids while the parents and grandparents sat at a different table. My husband and I were unable to compete with the very loud children. We were seated first before they arrived so we had no idea. Moving on to food. Haven restaurant food was fantastic as usual. We also ate at Le Bistro which was good, ocean blue was so so and Carney’s I wouldn’t go back to. Ribeye steak was very tough. We didn’t step foot in the garden cafe (buffet) or any of the 3 main dining rooms. Common areas outside of the haven were super crowded and it was like stepping onto a different ship. All ports were great except for Victoria BC. It’s a useless stop. We were supposed to get off the ship at 8pm., however, foreign nationals held up the disembarking process and didn’t get off until 8:45pm. The all aboard time was 11:30pm. Why bother? The nice shops were closed and only restaurants and t shirt shops were open. It was also the last night of the cruise so packing had to fit in there somewhere. Our next cruise is on celebrity in a suite. I don’t think I’m too excited about cruising Norwegian again even though we did book another cruise with them. It can always be cancelled without penalty if I do it soon enough. Read Less
Sail Date July 2019
Seattle to/from fit our travel plans best. We spent a couple days prior visiting Seattle. Embarkation was easy. The (experienced cruisers with Carnival) couple that joined us said they had never had it that easy. Ship was clean and ... Read More
Seattle to/from fit our travel plans best. We spent a couple days prior visiting Seattle. Embarkation was easy. The (experienced cruisers with Carnival) couple that joined us said they had never had it that easy. Ship was clean and full of activities. Crew was magnificent. Dining food and experience was wonderful. Entertainment was Great! Ports were fascinating. A couple of the excursions were not really as they were marketed, but would have done it again. Looking for a 4-5 day cruise in Caribbean, (NCL agent) was my first call. Only because of a very limited number of choices for me (duration, time frame, location), may need to go to Carnival for this trip with my two kids. Will return to NCL. The worst experience was two dis embarkations. I will label the first ordinary because of the amount of people getting off the ship in Juneau. No problem really. Although, the final port/day exit was crazy. I was part of the airport deal where the ship takes our bags all the way to the airport, to the plane, to my destination. They called down my group as well as those carrying their own bags off the boat. Then we find out the local agency had not yet cleared the boat. The delay was an hour. During that hour the floor we met on filled, elevators could not empty to the floor (they were all full as well), then he worst happened - the ship called down more groups before we started clearing out. This made for a very unpleasant experience. Except for this I would rank this with one of my top vacations ever. Our excursions were managed well by the cruiseline, all tickets were correct, billing accurate, etc. We scheduled 3 excursions: - Whale Watching with Orca Point Lodge in Junea, give it a B. Lodge was not what I expected, dinner was rushed. - Mushing, Sled Dogs in Skagway, give it a A+++++. Loved the dogs, the guide, the entire experience. - WhitePass Train in Skagway, give it a B+, the ride was hot and cramped. Wonderful scenery and history. Jersey Boys show was a highlight on the cruise. We ate at Q, Cagneys and Los Lobos. All were clean, great service. Los Lobos food was standard, the rest was top shelf! We also ate a lot at the Garden Cafe (buffet) and a few times at Taste (Main Dining). Garden Cafe was clean, easy, not too crowded, always found a seat, good food choices. Taste was great, needed a little more change from day to day in the menu but food and service was great! Observation deck was great, but very crowded, we would go to the Garden Cafe and eat near the front where we benefited from the same floor to ceiling windows as the observation deck. I will use NCL again. May go to Alaska again on NCL. Just hope the cruise options are available. Read Less
Sail Date July 2019
Chose this ship bec ots the biggest n newest ship for alaska Chose alaska bec theres no scenic beauty ss stupendous.. Embarkation waa suchhh a long tedious process with extended paper works - we could not book go karting- pne of the ... Read More
Chose this ship bec ots the biggest n newest ship for alaska Chose alaska bec theres no scenic beauty ss stupendous.. Embarkation waa suchhh a long tedious process with extended paper works - we could not book go karting- pne of the main atteaction on bliss Disembarkation waa a breeze in comparison Cabin- Mini suite with balcony 12828- midship starboard-perfect location as all decks walkable..prrfect suze for couple - loved the nozzles in the shower very relaxing - Its called a minisuite but didnt find it any different from a room with balcony in our earlier rcl cruise..stowed our suitcases(3 big ones for 2 of us(under the bed v comfortably after having hung clothes in wardrobe- enuff hanging space n hangers for a couple- enough space in side drawers n cabinets..good bed lamps n usb charging points conveniently located...bath is good size with ample storage though a very tiny bin- Service in room i wd rate 6/10 The phone of guest services wd always be busy and basic thing like ironing board wd take hours to arrive.. hvng travelled harmony of the seas western Mediterranean destination in 2016 we were spoilt for amazing staff service ..still remember the stewardess ( nancy)from rcl she was so warm n friendly...all room service were considerably delayed.. Having said that.. we were touched to receive a bottle of wine and strawberry chocolates on our anniversary once the staff came to know about it..thanks guys...u made it special Bed is comfy n good size..linen high quality..pillows give u good sleep.. balcony with standatd 2 chairs n teapoy is regulsr but makes for great reading n tea time.. carry some cloth clips if u intend drying some clothes in balcony as alaska tends to get v windy On board entertainment Havana - letdown Jersey boys - boring Comedy good fun Laser tag - dint find it intersting whn we went to chk it out but maybe its for younger lot Go karting- phew- we were so looking forward to it butwas all sold out 6th deck - there was something or the other on on 6th deck all the time- movies,, competitions quizzes dance classes dance sessions m were fun ..for those who like to take it as a big party time rather than cruising per se.. Classes like health talk makeup skincare were informative but tagged with promotion of their merchandise so dint leave good tadte in mouh Food Garden cafe ahaa was the main dining room..with buffet - great view from almost everywhere .amaxing varety of food and with a special each night made it very interesting.. never used to get too crowded- good staff and good management there.. Taste savour Manhattan were other dining rooms we went to n were finedining .. limited but great food options with again menu changing on daily basis... our veg frens dint hv anyth to eat there so they ate at gardencsfe n wd join us,- this eould break the party n wd take away from fun of being together Starbucks was fab n made cappuccino the way i like.. by day 4 they just knew how hot how strong ..a big shoutout for them.. Salon- Mohammed my hairdresser was too good n forthcoming with advice for my kind of hair n the seaday combo..n also made me spot dolphins while getting my hair done..haha.. the boons of saloning while sailing Alaska Shopping on board Was extremely limited but not bad-a particular guy there was pretty cheeky n creepy' Excursions You sail for 7 days with 4 ports docking of which 1 gets cancelled . Juneau- we docked from 230 to 11pm . N boy what a haphazard way serpentine queues for disembarkation for excursion..wasted precious time there...port times i wd say are very short well we went to mendenhall glacier n could not walk to nugget falls bec of time limitation Then the best thing whsle watching..its the best thing to do in Alaska..evven if you ot into wild life.. in this excursion u see the real alaska scenry.. no words no pictures can do justice to the beauty of the insidewaters where this excursion takes you..mindblowing..be prepared for windy weather..they give you binoculars..so dont bother carrying..n hot drinks are complimentary Skagway- 13 hours excursion n well judtified..we did yukon sightseeing tour by private van for the 13 of us hsbing read bad reviews of the train.. absolutely missable unless welcome to Alaska attracts you..scenery is nothing great...spend that time in skagway diwntown..go to red onion salon restaurant- one of ots own kinds- a brothel from 1800s turned into a restt..they give you tour of brothel too for10 usd..long queues for table as its small place.. High point of alaska cruise- dog sledding n helicoptter ride over glaciers to reach there' book it as soon as u book the cruise- its every penny worth it...book thru ncl for cancelation n insurance (god forbid).. Ketchikan-6 to 1 docking- n we chose lumberjack show ' a huge mistake- for such short time..go to saxman village see totems eat crabs walk around the city shop a bit.. Victoria - we hd scheduled ncls enchanted tour of butchart gardens..hvmg done these last year we were still so keen on them to see the lovely begonias in bloom at night..but this port got cancelled...so disappointing Cruising glacier bay Aah such a lovely day- glaciers all around-wht lovely turquise waters ice..wild life whales..sealions seagulls..heavens..n it was great from every window..go to 8th deck - its empty more or less n njoy the vista. From nose of ship.. Comclusion Alaska is beautiful.. It comes tp you..you dont have to go for it. Ncl can tweak its itinerary a bit to increase docking times and maybe add one more port.. Rcl vs ncl- ?? Rcl rcl rcl Read Less
Sail Date June 2019
I had heard so much great stuff advertised about this wonderful new ship. It had been a few years since I had been on a cruise but never cruised with Norwegian. My daughters and I were excited about our trip to Seattle and then Alaska. ... Read More
I had heard so much great stuff advertised about this wonderful new ship. It had been a few years since I had been on a cruise but never cruised with Norwegian. My daughters and I were excited about our trip to Seattle and then Alaska. The embarkation and disembarkation process was very organized and went by smoothly. The disembarkation was great because we had a group of 5 and were lucky to have help getting our luggage and through customs in less than 20 minutes. Ship The Bliss is beautiful and the amenities are great but I would not say that it was any different than other cruise ships. Some of the reasons why we were looking forward to it was so that we could try the go-karting or laser tag. However, it's nearly impossible to book a time unless you do it as soon as you step foot in the ship. They also need to be better about advising passengers about weather and temperatures. Cabin Our cabin was nice and meant to fit up to 5. However, I think the cabin is of good size if there are small children in the group. I was told 5 adults would fit comfortably and that was very deceiving. There was my sister, my three daughters (two teens and one over 21) and myself. We traveled with one to two medium sized luggages each. It was a task trying to fit all the luggages in closet areas so that we could have space to walk. Dining We had to dine in the complimentary dining restaurant the entire trip. The food and service at the restaurants was good, for the most part. Some of the staff in the buffet style cafe seemed overworked and not friendly. We were unable to get reservations at any of the specialty dining restaurants. Also, it was difficult in finding healthy meal options and non-dairy milk. At one time, I requested a vegan meal option and was told that their fruit salad was an option. However, when we dined at a restaurant named Taste, we had a great server that knew I was looking for special meal options and he was always prepared with the options when we dined there. Entertainment and Activities The entertainment put on by the staff is fun and nice to watch. Again, it was impossible to book reservations for things like painting of canvases. Even though it is at an additional cost, they only have about two or three sessions during the entire cruise and maybe 10-12 open spots. The go-cart and laser tag was completely booked. When we attempted to book a time, on the second day, we were told they were fully booked for the remainder of the cruise. I purchased an Ultimate Arcade package for my teenage daughter and it was a waste. There are not many games that can be played using the package. Most kids will be in there with the same package and do not move from the machines, and no one is there to tell them to allow others a turn. We booked our shows - Havana (average) and Jersey Boys (great) as soon as reservations opened up. Service For the most part, the service was good. Ports and Shore Excursions We did the Alaskan - Inside passage (Seattle, Juneau, Skagway, Glacier Bay, Ketchikan and British Columbia, Victoria, Seattle). We were very happy with our excursion experiences. In Juneau, it was raining when we arrived but we enjoyed our trip to Mendenhall Glacier. We had plenty of time to enjoy the downtown area as well. Skagway was very nice and we enjoyed the White Pass Scenic Railroad Excursion. Make sure to bring snacks if you do this one. The day at sea (Glacier Bay) was amazing. The views are amazing from anywhere in the ship. It was great that they had a park ranger come on board and explain all about the national parks. The stop in Ketchikan, if you do an excursion, is just not enough. We would have liked more time to explore the downtown / port area. We were really disappointed with the port stop at British Columbia. We were allowed to get off the ship at 8:30pm and were expected to be back on board by 11:30pm. By the time you arrive at the port and walk to nearby locations, most shops are closing down. We walked to Chinatown which was a 30 minute walk and everything was closed. We wished that this information was provided to us on the ship. I am not sure if I would travel with Norwegian again but overall it was a wonderful trip and experience. Read Less
Sail Date June 2019
Another awesome cruise on NCL. The Bliss is a little over a year old. The staff is amazing and so friendly. Special thanks to our steward Hendra. He is a gem! There is no shortage of things to do. They have 2 water slides, go carts, laser ... Read More
Another awesome cruise on NCL. The Bliss is a little over a year old. The staff is amazing and so friendly. Special thanks to our steward Hendra. He is a gem! There is no shortage of things to do. They have 2 water slides, go carts, laser tag, miniature golf and a casino. The Bliss also has several pools including one adult only pool and multiple hot tubs from forward to aft. NCL has a fully packed itinerary to occupy every minute of every day. The food was decent, much better in the specialty restaurants than the buffet and other complimentary restaurants. In addition to the buffet they have 4 complimentary restaurants. The Local Bar and Grill is open 24 hours and had the worst food on the ship. The buffet was better than the Local. 9 specialty restaurants give you plenty of other options. The steakhouse was the best. For those who drink there are at least 6 bars which were pretty lively every day. There's also a Starbucks, gelato shop, bake shop and specialty confectioner with milkshakes, crepes and homemade candy. Yes, we gained quite a few pounds in a week even though we worked out every day. I do have to say the fitness center is TOO SMALL! It was packed everyday. Entertainment is plentiful including Jersey Boy's which was fantastic. They have 2 other musicals (Havana and Prohibition the Musical) which were so-so. The Beatles impersonators were excellent and performed a different Beatle's album nightly at the Cavern Club. The whole crowd sang along. We did not go to the comedy club but I heard it was very good. They also have two other bands that play in the Atrium a few times a day and night. Both bands were very good. This was an Alaska cruise and NCL has many excursions available. Of course they are more expensive than booking them yourself with outside companies like Viator. We did 2 excursions through NCL and one with Viator. The thing about booking with NCL is they make sure you are back in time for "All Aboard". When you book with other's you are at their mercy and risk missing the ship if there are any unforeseen delays. Sailing was smooth the entire journey. Glacier Bay was magnificent! We spent close to 4 hours seeing all the glaciers with a park ranger on board giving us information over the ships sound system. We spent some time on deck but did most of our viewing from our balcony, Suite 9298 Deck 9 Aft. Park ranger's talk could be heard on our TV. It was like having a private tour of Glacier Bay. When we came back from our NCL Hawaii cruise we booked Alaska. When we came back from Alaska we booked a Bahamas Christmas cruise. I think we are NCL lifers. Read Less
Sail Date June 2019
We've been on quite a few cruises over the years mostly in the Caribbean so we figured Alaska has been on our list and began planning last year to do it. We're out of Atlanta so we planned an extra day to see Seattle. The locals ... Read More
We've been on quite a few cruises over the years mostly in the Caribbean so we figured Alaska has been on our list and began planning last year to do it. We're out of Atlanta so we planned an extra day to see Seattle. The locals folks us not to say this but..it is a really cool city. We walked 12.5 miles Saturday before and saw most everything...had the best Copper River Salmon for lunch...So back to the cruise, all of our research we knew that when Alaska cruise season opens up, prices and people counts do as well. Our Delta flight was over booked as were all flights they had to and from Seattle to ATL. We found a Holiday Inn Express in City Center, a nice $90 a night room for $300 during the season. After our marathon day of walking around we ended up at the Space Needle for sunset and a glass of wine. After that we hit McDonalds for a quick bite before bed, 2 Big Macs and 2 Medium fries was $19... We took advantage of some of the packages NCL was giving away, Ultimate Beverage and Specialty Dinners. As soon as we could book reservations we mapped out our excursion days and filled in the dining schedule. We'll get into the excursion pieces a bit later. So, we've been on the Getaway and Escape, they are all pretty similar. The Bliss layout takes it to a new level with the Observation Lounge, spectacular views with quite a bit of space. As we encountered some choppy seas heading out the patches and Dramamine was in abundance. People were passed out all over the Lounge sleeping. The service levels throughout by the NCL staffers was excellent, always a smile and "hello" from everyone. As mentioned in another review on the same cruise the cabin steward was pretty invisible. Ours did not show until Thursday and was slow in cleaning the room, most of the time waited until we left for dinner then took care of it..The ship was fully booked which at times made it crowded. There were large groups of international families that had a tendency to be very loud, particularly in the Garden Cafe and on excursions took the word "selfie" to a new level with little or no regard to the other passengers, 9 or 10 on the Rude meter, but like I mentioned it was crowded. Our guess on the availability of some of the activities was weather related. Many of the younger folks braved the pool and water slides. The pool water was heated but the air and breeze were cold so there weren't many places to go. Our stateroom was OK and held all of our long underwear, coats, and boots we could pack and keep us under 50lbs..The Entertainment was just ok, we had reservations for Havana, the dancers were good, one of the big guys wiped out and almost landed in the front row. Jersey Boys was really good, maybe a bit too harsh on the language but they got their point across.The Beatles show was awesome, they pulled together some very talented and visually compelling musicians. They were all spot on with the sound and mannerisms...We could not get into Prohibition it was available when we went on the 8 hr tour in Juneau be we weren't then it was booked solid..The dining was excellent, the Garden Cafe is one of my favorites as well as the Local (O'Sheehans) with Prime Rib first night out and then offered again later. We did La Cucina, Le Bistro, Teppanyaki, and Ocean Blue service and food was all good, the only negative was not being able to eat out side, too cold and sometimes rainy. Overall, we really had no expectations having never been through the drill before but if we do this one again we;ll be back on the Bliss, have a better idea of clothes to pack, and probably aim for later in June or early July to schedule it but we really enjoyed this one. We can get into the excursion later on but Glacier Bay paid for the trip.. Read Less
Sail Date June 2019
We wanted to try NCL’s new ship The Bliss for awhile. Last minute decision to go after seeing it in Seattle. Beautiful ship. Embarkation and disembarkation was easy at each port we went to. Very well organized for excursions. ... Read More
We wanted to try NCL’s new ship The Bliss for awhile. Last minute decision to go after seeing it in Seattle. Beautiful ship. Embarkation and disembarkation was easy at each port we went to. Very well organized for excursions. We stayed in a Haven Suite on the 10th floor. Room 10706 It had a separate living and dining area. King size pillow top bed was amazing! Huge bathroom with tub and shower. Double sinks. Vanity table and seat. So much closet and drawer space that my husband and I could jot fill it all up. We had 2 large and 2 small suitcases. Multiple backpacks. Hiking gear and 5 or 6 coats. Still had a closet, shelves and 2 or 3 large drawers left open in bedroom. Multiple drawers in living room. Multiple specialty restaurants to choose from. We had the choice of 3 included with our dining plan. The Teppanyaki grill was our favorite. Awesome steak and shrimp. The chef was so entertaining with jokes and tricks. We have been on 5 other ships and their’s does not even compare to this one. Would recommend Cagney’s Steakhouse. The Italian one was just ok. They also have a BBQ restaurant that was really good and has a country band that plays nightly. Jimmy Buffet’s Margarita Ville was great. It cost extra. Chocolate shop and gelato shop was awesome. They also cost extra. Starbucks on board as well. Several shows to choose from. Highly recommend The Jersey Boys and Havana. These are free. There is one called Prohibition that cost $35.00 each but you get multiple alcoholic beverages included throughout the show. Definitely an adult show. Great entertainers. Several comedy shows that were good. One show that covers the Beatles. We didn’t go to this one but heard it was great. The ship has go carts, laser tag, putt putt golf and ping pong. I did the go carts. What a blast. They go 35 mph which felt like a 100. The track is 2 levels. Employees running it were amazing and very concerned that everyone has a safe and fun experience. This was free but make sure you book when you get in the ship. We lucked up and were able to get in the very last day of the cruise. They do run out of reservations for this, laser tag and some of the shows very fast. Spa was beautiful. Even has a snow room. Massage was just ok but I heard other people really bragging on their’s. Would definitely plan a cruise just to be in this ship again. Read Less
Sail Date June 2019
My husband and I celebrated our 13th anniversary on the Norwegian Bliss. It was an amazing trip. This was our first time on NCL. We have previously only cruised on carnival. Ship: The ship still felt brand new. It was very well ... Read More
My husband and I celebrated our 13th anniversary on the Norwegian Bliss. It was an amazing trip. This was our first time on NCL. We have previously only cruised on carnival. Ship: The ship still felt brand new. It was very well kept. The crew was always working hard to clean up everything. Our favorite areas of the ship were of the spa and Spice H20. The waterfront was also a very fun area for exploring. Cabin: We were able to upgrade to the spa balcony cabin right before our trip. The spa was amazing especially for an Alaska destination as the weather varied greatly from one day to the next. The balcony cabin itself was the same size as other balcony. It was tight, but it was a good use of space. I highly recommend a balcony cabin for this trip as we used it most of the day we were at Glacier Bay. Dining: We were overall blown away by the food. It was so delicious!! One thing I really enjoyed about this ship was that there was a variety of options through out the day. I am not a fan of the buffets and was able to find plenty of other options. We had the three night speciality dining and every restaurant was outstanding. I think the steakhouse was our favorite. The main dining room was also quite good and we did not have a hard time getting in and out quickly. We also enjoyed the Local and breakfast room service. Entertainment: There was so much to do it was hard to pick which activity. We enjoyed be games in the atrium. It was not as bad as it was been reported on cruise critic. We loved the comedy shows and Jersey Boys was outstanding! I also highly recommend the theme parties (90s night). We were also super impressed with the silent disco. It was an experience and something you must try! Excursions: We did the Tracy arm excursion and can not recommend that highly enough. Even in very poor weather we had a great time. We did the GoodTime girls and also enjoyed that much more than I thought we would. We also wandered around on our own. Glacier Bay Day This was the highlight of the trip. We were able to easily navigate around the ship to view from all areas. We even went out on the bow of the ship! We needed our time up in Spice H2O which provided beautiful panoramic views. It was a fantastic trip!! Read Less
Sail Date June 2019
We chose the Norwegian Bliss at the last minute to cruise Alaska. We were granted two weeks off unexpectedly and had always wanted to see Alaska. We got a great last minute deal on a balcony and flight to Seattle. the ship was amazing! She ... Read More
We chose the Norwegian Bliss at the last minute to cruise Alaska. We were granted two weeks off unexpectedly and had always wanted to see Alaska. We got a great last minute deal on a balcony and flight to Seattle. the ship was amazing! She is so clean and well planned out. The first two nights at sea were a little rough as the seas were angry and the ship was quite rocky. When we entered the inside passage to Juneau, the seas calmed and we could no longer feel any movement. The food was fantastic and always available. We dined in the main dining room, the garden cafe buffet, and at the Local pub. Almost every meal was spectacular. We went to Jersey Boys, Havana, an art auction, and two comedy shows.All of the entertainment was exceptional. Glacier Bay was the highlight of our trip. The captain got very close to all of the glaciers and maneuvered the ship so that everyone could have a great view. Embarkation and Disembarkation were fast and easy. We have cruised on other lines, but we are now loyal to NCL. Can't wait to go again!! Read Less
Sail Date June 2019
We had beautiful weather. No rain at all. In Juneau it was about 78 and Skagway about 72. The ride through Glacier Bay was beautiful. You don’t stop. Book your tours ahead of time through Viatour. So much cheaper than ship prices!! In ... Read More
We had beautiful weather. No rain at all. In Juneau it was about 78 and Skagway about 72. The ride through Glacier Bay was beautiful. You don’t stop. Book your tours ahead of time through Viatour. So much cheaper than ship prices!! In Ketchikan we walked to Creek Street and did all our shopping there and very good prices for all souvenirs. You must do the Yukon tour in Skagway. Don’t do the train. Everyone was disappointed since you can’t really get pictures, do the Yukon bus tour instead. Lots of stops and so beautiful. In Juneau we did whale watching (not great) and Mendenhall Glacier. Go to Nugget Falls there! So worth the hike!! The smoking area is only on Floor 17 in a small area but we had so much fun up there and made great friends! Food is all pretty good. We did Cagneys, Italian and Ocean Blue. Didn’t love the Italian but at Ocean Blue you can get lobster for a $10 upcharge. The Beatles and Jersey Boys were great. Didn’t make it to Havana. Beautiful ship, very clean. We had a great time!! Read Less
Sail Date May 2019
More details later, but a quick explanation of the ear plugs. NCL has the volume turned up WAY TOO LOUD on all speaker systems. Even with my ear plugs in, it hurt my ears. Other than this, we really enjoyed the cruise. Celebrating our ... Read More
More details later, but a quick explanation of the ear plugs. NCL has the volume turned up WAY TOO LOUD on all speaker systems. Even with my ear plugs in, it hurt my ears. Other than this, we really enjoyed the cruise. Celebrating our 20th anniversary and friend's 35 anniversary, the 4 our us ventured to Seattle to leave on an Alaskan cruise aboard the NCL Bliss. We spent 2 fun days in Seattle prior to leaving and had a wonderful time. We stayed at the Fairmont Olympic (beautiful) and toured the Japanese Garden, Arboretum, Space Needle, Chihuly Glass Museum and Garden, Pike's Market, and the Waterfront. I recommend spending a few days in Seattle before your trip. It was a wonderful way to begin. The Bliss is a fantastic boat. Clean, well organized, wonderful service, fantastic food, SO much to do, and love the observation lounge. This was our 8th cruise with NCL and I must say, pick a newer ship when you can. NCL has done a great job designing and creating their new ships. Not that the older ones are bad, even refurbished, they just can't offer what the newer ships can. The Bliss offers something for everyone and every age. My only disappointment was the entertainment. The volume was SO ridiculously LOUD that we couldn't enjoy it. Entertainment has always been one of my favorite things about a cruise, but such a disappointment on the Bliss. We couldn't participate because of the volume (even with ear plugs). And all entertainment from the music around the pool, to the game shows/events in the Atrium, to the musicals offered in the auditorium was too loud for all of us. We were only able to participate in 2 things - the comedians (wonderfully outstanding) and the silent disco (you can adjust the volume). We left both Havana and Jersey Boys because the volume was too high. For the few atrium activities, we had to stand way down the hall (where you can only listen, not see) because of the speaker volume was TOO LOUD. I can only imagine the damage being done to the staff's ears!! Also, I wish NCL would go back to a variety of entertainment instead of all musicals. I missed the magician and the acrobats and other varieties of entertainment that I am used to. Since it was too loud, I guess it didn't matter anyway, but it sad to see that NCL seems to be going to all musicals on their newer ships. As much as we have enjoyed NCL in the past, because of this change, we will be trying other cruise lines as entertainment is a big reason we go on cruises. I will say, we enjoyed the laser tag and go carts - but count that more as ship activities not so much entertainment. Also, the water slides were fun. The pool looks nice, but the music was too loud to enjoy spending any time there. Most meals were at Taste, Savor, or the Manhattan room. In all 3, we consistently had delicious food and good service. We did try 3 specialty dining restaurants - French, Mexican, and Steakhouse. French and Mexican = Delicious!! If you go to Cagney's (their steakhouse) don't order steak - get the lamb instead. Their steak is only ok, but the lamb is fantastic. Oh, and the raspberry creme brûlée's is outstanding! At the French one, be sure to order the onion soup (wow!!). As for Mexican - table side guacamole and the corn = Devine!! If you like margaritas, be sure to order at the table, not the bar. They are different. Bar = undrinkable. Table = delicious. But I think you can only have 1 at the table. Two of group ordered a second one. The second one obviously came from the bar (different glass) and was undrinkable. Speaking of bars, our favorite one was in the observation lounge. If you are ordering beer or wine, it doesn't matter which bar you go to. But, if you like mixed drinks, try a few until you find the bartenders you like. For us, it was in the observation lounge, the Local, and (if you could catch the right bartender) the Atrium. It also seemed that the bars do have themes. So depending on what you are ordering, go with the correct theme to get a good drink. As for bartenders, I'm guessing some have more experience than others and they do switch around. So, watch for your favorites. As for the itinerary, we enjoyed everything. Felt like we had a fun taste of Alaska. For excursions we did a helicopter ride, train into the Yukon, and rainforest hike. All were very fun. I recommend getting out of the towns unless you want to shop. Lots of shopping, otherwise, you have to book something that takes you away from the towns. All in all, we very much enjoyed the cruise and would recommended it to anyone. Just, be sure to bring ear plugs! Read Less
Sail Date May 2019
Overall we had a great time on the Bliss. The new ship is beautiful and has many great spots for enjoying the beautiful views of Alaska and the wildlife. We would have liked more time in Ketichikan since we had to be back on ship at ... Read More
Overall we had a great time on the Bliss. The new ship is beautiful and has many great spots for enjoying the beautiful views of Alaska and the wildlife. We would have liked more time in Ketichikan since we had to be back on ship at 12:45. The town had the most things to do once we completed our kayaking excursion but we did not have enough to see all the lovely areas like Creek street and the surrounding viewpoints and hikes. The stop in Victoria was not really much of a stop since we arrived at 8:30 PM and left at 11:30 PM. We were told they have to make an international stop in order to avoid some of the employment laws in the US. I was really disappointed that we could not see Buchard Gardens in the daylight. I think advertising this as a port day is completely inaccurate and it is really another day at sea. If you are booking this cruise please note that. Our time in Juneau, Skagway and Glacier Bay was great and if you need to book excursions for your cruise I used Alaska Shore Excursions to book the three Alaska ports. We enjoyed a whale watch and Mendenhall Glacier in Juneau, The 6 hour mini bus to the Klondike in Skagway and kayaking Eagle Island in Ketchican. I called the company and a local in Skagway who has been on all the tours was a huge help for deciding what I wanted to do and they offer a multi port discount. The big problem with our cruise was our stateroom, 15603. From the moment we boarded we could hear sounds from above like someone was washing things in a large tub and then pouring more water into the tub. We looked at the floor plan and we were under the spa so we though it would be quiet at least at night, but this was not the case. The other sound was coming from under our room and sounded like someone dragging a large metal object across our floor that actually caused it to vibrate. On the floor plan it looked like another state room but turned out to be a large housekeeping area. Again these sounds continued 24 hours a day and woke me up even with ear plugs in. The worst part was after complaining every day NCL would not do anything about it. They actually called and sent notes every day, which became annoying, just to ask if it was still happening. I told them to come check any time of the day or night but still no change. Then they offered a room change very late the second to last night because someone had left early due to emergency. We did not think this was worth it so late in the cruise. I was almost insulted when they offered priority disembarkation, sparkeling wine or chocolate covered strawberries for our trouble on the last day. Do not book room 15603 as you will not get any sleep or a quiet moment. Even on the 15th deck I felt like I was in steerage. Alaska is beautiful and you will enjoy this cruise very much. Great for couples, singles and large families. We met lots of nice people and overall think Norwegian does a great job. Read Less
Sail Date May 2019
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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