1 Helpful Vote
Sail Date: April 2019
We just wanted a getaway for a few days But this one became a memorable one Can't wait to go back. The embarkation in Los Angeles is smooth and quick. We cleared in no time and head straight to the main dining room. The ship ... Read More
We just wanted a getaway for a few days But this one became a memorable one Can't wait to go back. The embarkation in Los Angeles is smooth and quick. We cleared in no time and head straight to the main dining room. The ship itself is really amazing But most importantly, the crew who truly made this trip one for the books. Not only they are courteous and friendly, but they to beyond to make you special. The entertainment is Broadway-class, amenities of the ship is top notch. The food, unforgettable with so much variety. Worth it, every penny spent. Had the chance to meet the Captain and the senior officers when we got invited to the Captain's cocktail party It was an eye opener and a humbling experience, plus you get free booze and canapes. Disembarkation in Vancouver BC is also hassle-free. We hope the future cruises will be like this, if not better. As mentioned earlier, we can't wait to get back to sea. Read Less
Sail Date: April 2019
It was kind of stressful being on this cruise from LA to Vancouver, right from the start till the end. Embarkation: It started with embarkation, long lines, no directions for people arriving by public transport and worst for ... Read More
It was kind of stressful being on this cruise from LA to Vancouver, right from the start till the end. Embarkation: It started with embarkation, long lines, no directions for people arriving by public transport and worst for Platinum NCL customers: no skip the lines possible. Food/restaurants: The speciality restaurants were the only places where we could find a quiet atmosphere to enjoy our meals. The complimentary dining rooms, as well as the buffet, were always crowded and often offered mediocre food. Items like the evening Nutella crepes that used to be complimentary on cruises I did with NCL before are now sold for 5 bucks plus gratitudes. Pools: It's kind of odd, that there is no indoor pool for non-suite guests on this ship, that was particular build for Alaska. On most days of this cruise, it was too cold to use the pool area. Guest services: When visiting the cruise next team I had an unpleasant encounter with one of their team members. She was very pressing to sell at least two or more cruise rewards. After telling her three times I don't want to change my purchase, she was still in her pushing mode, so I had to leave this unpleasant person. Read Less
1 Helpful Vote
Sail Date: April 2019
We enjoyed taking our 10 year old granddaughter on this cruise. It was a no-brainer as she lives in San Pedro and we live in Seattle. Fun to cruise the coast and end in Vancouver followed by a train ride home to Seattle. My wife and I ... Read More
We enjoyed taking our 10 year old granddaughter on this cruise. It was a no-brainer as she lives in San Pedro and we live in Seattle. Fun to cruise the coast and end in Vancouver followed by a train ride home to Seattle. My wife and I enjoyed sharing with her the cruise vacation lifestyle we love. She enjoyed the freedom of the Splash Academy but also hanging out with Grammy and Papi. She made friends, learned new things, loved the buffet, doing activities like watching the towel folding demonstration and more. We are already planning our next cruise with her for her 13th birthday in 2021. This way she can got to Entourage. My wife thought Jersey Boys was the best show we have ever seen on a cruise. We also made note that this also may be the best food we have ever had on a cruise. The only downside is due to Canadian and Washington State laws, the stores were closed the last three days and many of the bars as the ship was only allowed 8 bars open at any time. Finally, we had a great time doing laser tag as a family. We were on a team with another family and it was super fun. Note...be prepared to walk the stairs or wait for elevators. Read Less
2 Helpful Votes
Sail Date: April 2019
This was a repositioning cruise from LA to Vancouver with our 2 grandkids 3 & 7. First off, under three year olds have a room to play in with some toys but no supervision until they hit 3 years old. Kids did like the program for the ... Read More
This was a repositioning cruise from LA to Vancouver with our 2 grandkids 3 & 7. First off, under three year olds have a room to play in with some toys but no supervision until they hit 3 years old. Kids did like the program for the few times they went, it was closed at lunch and dinner and cost money after 10:30pm. Arcade pass was $175 for a week, we found that expensive and they do not honor the day pass as advertised on their website. Go karts we thought were going to be the highlight, it was unsafe for my seven year old after doing a double ride to test. We cancelled future single rides, however they did end up on our final bill which resulted in a trip to guest services on debarkation day (it did show refunded on our account in our cabin on tv). The family pool was deep but warm and in cooler weather not crowded. The big blue slide was so much fun! We didnt find any entertainment that would capture childrens attention but did enjoy Jersey Boys for ourselves. We have never minded ship buffets but this was very challenging with small children as tables were scarce or non existant and we were offered a suggestion of carrying our food down one floor...well not a possibility with small kids. Food was fine, we really loved the Q for specialty dining. Some weirdness were noted with the drinks, I had the drink package included so just paid the grats on it. However when ship is in port ( in our Pacific Coastal this was 75% of our cruise) we are charged an additional port tax ranging from $1.06 to $3.97 ...I couldn't figure out the varying amounts on the same priced drink?! I asked about this when booking when reading a review and the NCL rep told me there was no such charge!! ( insert confused emojii). Hubby is a smoker and has now after several wonderful years of cruising...he vowed he would never return. There is 1 area at the back of the ship dedicated for smoking (casino when opened and your if your gambling) and it closed for: refueling ( hours), special events and random closures. There was some grumpy passengers right from getting on the ship and I don't usually have sympathy...but they are people too! Every drink was yummy but the best was found in the mojito bar. Enjoy your cruise friends. Read Less
Sail Date: April 2019
This is a nice ship with lots of things to do if you want to pay extra for them. NCLs free at sea program is anything but. It cost more to book with free at sea than with a sail away rate, you are charged tips on the drinks you could ... Read More
This is a nice ship with lots of things to do if you want to pay extra for them. NCLs free at sea program is anything but. It cost more to book with free at sea than with a sail away rate, you are charged tips on the drinks you could have not the drinks you do have. Most of the fun extras on the ship like the race track and laser tag cost extra. There were 1/2 empty drink glasses and beer bottles sitting aroun all the time, probably because drink were free if you choose that package. Bartenders were kept very busy. They repeated the main stage shows for 2 nights which left limited options on the other nights for something to do. Waste baskets are built in to the walls by the elevators but are not labeled and basicly hidden. I loved that the smoking area in the casino was glassed off. Lunch menu was the same every day. Because of the free at sea program we never ate dinner in the main dining rooms. Specialty dining was ok, but not excellant. Read Less
2 Helpful Votes
Sail Date: April 2019
Our first time on a very large ship, previous cruises have always been on ships with less that 2000. While there were 4000 on this ship it seemed less crowded most times than a medium size vessel. We found some of the staff less than ... Read More
Our first time on a very large ship, previous cruises have always been on ships with less that 2000. While there were 4000 on this ship it seemed less crowded most times than a medium size vessel. We found some of the staff less than enthusiastic to provide more than the basic help, that tended to be more the exception than the rule and was really only in a couple of the bars. The room attendants were exceptional as were the staff in the Garden Cafe which is the buffet area. Speaking of the buffet, we found the food to be creative and well seasoned with more than ample serving stations and areas to get a seat. We did 2 nights of specialty dining. The French Bistro was a nice break because the room is quiet and the service was very good. One dish we had, the veal was excellent and the other one, sole was over cooked. 2 of the appetizers were less than good.Presentation was as one would expect in a French Bistro. The star attraction here was the desserts. We were on a dining package which allowed us to have 2 appies, 1 main and 1 dessert each. The other meal we chose to go to the Teppanyaki house. A form of group dining that we have not done for about 20 years. The food was ample and cooked perfectly, the chef at the grill very entertaining and the side service excellent. Note that this is fun and entertaining but not a place to go if your looking for a quiet meal. Tons of entertainment all over the ship and the bands tend to rotate from venue to venue during the cruise so most you get to see more than once so dont worry if you miss the first event they are at. We took the repositional cruise from San Pedro CA up to Vancouver Canada with stops in San Francisco and Victoria. Getting on and off the ship at ports of call was a breeze and ample time was given at ports to really get out and investigate the surrounding countryside. We did not partake in any of the ship offered excursions as we are very familiar with the places we were going and able to get around on public transit, walking or Uber. Victoria has a shuttle that runs you into downtown or you can walk the 20 minutes. In San Fran you are essentially within walking distance of plenty to do but would highly recommend taking the Hop On Hop off tours that pick you up right in front of the port parking lot. Back on the ship our room was a mini suite and smaller than we are used to. In general it would seem the rooms are smaller than most ships I have been on but still adequate. As a reasonable new ship everything was in good working order with plenty of water pressure and endless hot water. HVAC systems worked exceptionally well in the room and in all parts of the ship. For comfort, in many of the covered outdoor area's on the ship there are overhead heaters. At this time of year on the west coast it made it enjoyable to sit outside and eat or drink in many area's. That would not have been so without at. Very important as they have a deck with bars and patio extensions from several of the restaurants called the Waterfront. Other cool features on this ship are a 2 level go cart track powered by electric cars, A free fall water slide over the side of the ship, mini golf, Tube water slide and hot tubs that tend to hang over the side of the ship so you have a wonderful unobstructed view if you are in one when coming into a port or whale watching. Too many bars to list here (about 22 of them I think) and so many food options, plenty are complimentary and plenty are al a carte or have surcharges. From an authentic BBQ joint, to Sushi to a Jimmy Buffet Margarittavile burger joint there is something for everyone on this ship. Read Less
Sail Date: April 2019
It's one of the few ships that offers a studio room for solo travellers. This makes cruising much more affordable so I can cruise more often. The solo concierge is excellent and ensures that everyone is taken care of and the solo ... Read More
It's one of the few ships that offers a studio room for solo travellers. This makes cruising much more affordable so I can cruise more often. The solo concierge is excellent and ensures that everyone is taken care of and the solo lounge is a great place to escape from noisy children and obnoxious people. The coffee in the solo lounge is the best on the ship. There are plenty of places to dine with The Local being one of my favourites, but Taste and Savour are also excellent The adult area on the aft deck has two hot tubs and a bar and is a wonderful place to enjoy the scenery. It was the perfect place to view the Golden Gate Bridge sailing out of San Francisco. The crew are attentive and the food was always good. Certainly heard no complaints. The port in Victoria was excellent although a long walk from the city, however again no complaints. The weather was perfect and there was plenty to see and the path to the city was well marked. Embarkation in Los Angeles was a breeze and went much better than I expected. Disembarkation in Vancouver was also quick and painless. I would recommend this ship, especially to solo travellers. Read Less
Sail Date: April 2019
This was our 7th cruise overall and our 3rd with Norwegian. Overall not very blissful....I would rate it was average at best. What surprised me the most is that none of the staff went out of their way to provide exceptional customer ... Read More
This was our 7th cruise overall and our 3rd with Norwegian. Overall not very blissful....I would rate it was average at best. What surprised me the most is that none of the staff went out of their way to provide exceptional customer service. Perhaps with this being their newest ship, they have yet to work all of the kinks out. At the end of the cruise you are Aurora given “ cruise hero” comment cards and I was unable to think of one single employee to nominate.The main dining rooms are entirely way too small for the ship. We had a specialty Dining package so we had 4 meals that were specialty restaurants. Unfortunately, the specialty restaurants fell short on this ship as well. That being said, I would NOT recommended strictly going with the “include restaurants” unless you like to order the same menu items. The Taste and Flavor had the same menus the entire cruise and look to seat abut 50ppl. We did eat at Taste once and only once. After I found a huge black hair (I’m a blonde) in my food, we never went back. The cabins are a huge miss on this ship as well. My husband is 5’11” and of average build...his suits were too wide to fit in the already awkward closet. Go Carts were a waste. We were on the track with 3 kids that couldn’t move their cars and the attendants wouldn’t pull them off of the course or apologize. Only to say...“go to guest services”!! That seemed too be the answer for everyone until you wait in line for an hour. Our past 2 cruises have bee with Norwegian but we will most likely be finding a different company that values service and repeat customers. I was not impressed with the Bliss!!! Read Less
Sail Date: April 2019
Since we are more mature and seasoned cruisers (over 50+), we probably have different expectations and reasons for cruising. We have sailed NCL several times, but this was the second, and probably last, on their mega-ships. The first was ... Read More
Since we are more mature and seasoned cruisers (over 50+), we probably have different expectations and reasons for cruising. We have sailed NCL several times, but this was the second, and probably last, on their mega-ships. The first was on the Breakaway out of New York. This was a repositioning Coastal Cruise; LA to Vancouver with stops in San Francisco and Victoria. We took it for a quick and close getaway and the two stops are favorites of ours. We flew to Los Angeles from Phoenix the same day and reserved a Supershuttle to take us to the pier. Easy, peasy, and cheaper than taxis or transfers. There were no other stops, since all passengers were going to the port. The Bliss is a beautiful ship with a sophisticated vibe. There are certainly plenty of places to go and things to do, with go-karts and laser tag as NCL’s latest entertainment venture. We tried the go-Karts - $9.95 for a double (two person) kart – 4 laps. Singles are the same price, but you get 8 laps. Caution: the seats are VERY tight and anyone with flexibility issues may want to reconsider. They were lots of fun and certainly a first on a cruise ship. There are lots of bars, restaurants and specialty shops (Ice Cream, Starbucks, etc.). The Bliss has a rather large selection of Specialty Restaurants as well, all with an up charge. So let’s talk about food. The food in any of the three main dining rooms was good, but not exceptional. Free style dining works for many, but we like having the same waiter and fellow diners, especially for dinner. There was rarely a feeling of care that we have received on other cruise lines. The buffet is huge, but the selections were not memorable. Trying to find a table during peak times is a challenge. We tried three specialty restaurants; Le Bistro, which is a favorite, La Cucina, the Italian Restaurant and Q, the bar-be-que place. Le Bistro never disappoints; the food was excellent, servers friendly and efficient and the décor soft and sophisticated. The only strange thing was the location; on Deck 16 close to the go-kart entrance. Access was through an outside deck near the elevators and on a chilling evening, could make you walk faster. La Cucina was very nice, the food was very good and they accommodated us when we arrived a bit early. Q is more casual and pricing a la carte. They have a country band playing there, so the atmosphere is appropriate; also very good food and friendly servers. The Atrium is an area on deck 5 where most of the passenger activities take place; trivia, game shows, cooking demonstrations, etc. This was a major disappointment. The area is ringed by a bar, customer service desk, future cruise desk and Internet café, so there is lots of traffic, with most of it not engaged with what’s happening on stage. The area is open above and the Local (Pub style restaurant) has a bar where passengers can eat lunch and view (and comment on) what’s happening below. Children would run around the stage – chaos ensued. Noise level was through the roof. We had a balcony cabin(13300) located on deck thirteen. It was a good nice location, aft and close enough to a bank of elevators, but far enough away to avoid noise. Beds were comfortable; two different types of pillows and wonderful top quilts. Storage was somewhat different. Nightstands were about 9 inches wide with one shelf (no drawers). There were two storage cabinets adjacent to the desk, again no drawers. The closet was RIGHT NEXT to the couch, so accessing hanging clothes was a challenge. The bathroom was roomy and had glass shower doors and enough shelf space for everything we had. There were more shelves in the closet, as well as the safe. Workable, but not my favorite configuration. As far as entertainment on board, there were lots to choose from. Jersey Boys was excellent, Havana was good, but about average for a production show, but the music and costumes were very good. My advice is to book pre-cruise for these shows. They are complimentary, but if you want to see the earlier shows, book in advance. There seemed to be enough duos and bands, but they played in restaurants and/or small bars, so dancing was difficult. The guest entertainers were diverse and a hit or miss, depending on your personal expectations. In general, while the ship is beautiful, it seemed more like a hotel/resort than a cruise ship. There is a center aisle along most decks and very few windows, so you might not know you were at sea. Good for some, not for others. This is a ship more for families and young adults. Prepare to pay for many things above and beyond your fare. Also be aware with so many passengers (Over 4500) the noise level and traffic will be above average. Read Less
2 Helpful Votes
Sail Date: April 2019
First, let me say that we have not cruised in about 10 years. We are retirement age people who cruised often as a family with our 2 children. They enjoyed it more than we did. Recently, we decided to give it a try again and visit some ... Read More
First, let me say that we have not cruised in about 10 years. We are retirement age people who cruised often as a family with our 2 children. They enjoyed it more than we did. Recently, we decided to give it a try again and visit some cities we've never been before, namely Victoria and Vancouver in British Columbia. In the past, we cruised on Royal Caribbean, Celebrity and Princess. These were standard size ships (2,500 to 3,000 passengers). The Bliss is a new (almost 1 year old) "Mega" vessel with a capacity of over 6,000 passengers (although the ship lists it at 4,000 passengers). And despite its immense size, no matter where you go, you were always jammed in with a huge crowd of people. On this ship, be prepared to do a lot of walking. From the back end of the ship to the front (or other way around). Or going up or down stairs from one deck to the next. The elevators on the ship were always jammed with passengers all day and night long. My wife found it very difficult to get around, having had knee replacement surgery recently. • I'll list all the "pros" of my experience first: • Entertainment: "Jersey Boys" was the best show on the ship. Standing ovation. Get your seat a 1/2 hour before the show starts, because it fills up fast. "Havana" was a good latin song and dance review. Elaborate costumes and stage decor. The stand-up comedians were terrific, hosted by Tim and featuring Jay Black and Larry Omaha. Book your seats on your first day on the cruise at the theater asap. I did not go to the Cavern Club shows. Way too late for us. However, "Siglo", their resident rock band that played at functions around the ship (the atrium and the pool) throughout the day were awesome. Be sure to go to the functions at the atrium, there's a lot games and shows with lots of audience participation. If you can find an empty seat, grab it fast. • Food: The best specialty restaurant for us was Cagney's steakhouse by far. Great Prime Rib (16 oz). La Cucina was good, not great. But "Q" was very disappointing and hardly anyone besides us were in the restaurant. I guess they got the word of mouth on it. The main dining rooms are good, The Manhattan room is the best of the mains, be sure to book a dinner reservation (even in the main dining rooms) or else you will wait in a long line before you are seated. Beware the breakfast and lunch service in the main dining rooms are slow, but sometimes a better alternative than the buffet. The Garden Cafe (the buffet, on deck 16) is a mad house. It's the largest buffet restaurant we have ever experienced anywhere and you can have ANY kind of food that you can imagine (asian, italian, mexican, deli, salads, on and on). But you have to scramble to find an empty table and you have to dodge and weave around the other passengers getting their food. Overall, the food at the buffet is standard in quality. Our cabin: see my separate review • The observation lounge: what could be bad about lying on a long lounge chair with a pillow behind your head and overlooking the ocean along with a drink and a snack, This is the observation lounge, a quiet area one deck below the buffet. • The Cons: • The elevators were always jam packed! I would have taken the stairs if my wife wasn't with me. • Excursions: because of scheduling problems, our time at the cities were very limited to a short quick afternoon. Plus, because of the number of passengers, we were very slow in disembarking the ship. Very frustrating. Overall, the cruise had some great aspects with a few not so great aspects. If you come in with a positive attitude and are not annoyed by the bad aspects, you'll have a great time. If you read this review you will know what to expect and figure out how to avoid the bad and indulge in the good. Good luck. Read Less
Sail Date: April 2019
This was our first trip on NCL in fifteen years, and after over 25 cruises with Celebrity and Princess we wanted a change and to see a brand new large ship. We were quite satisfied with most of the experiences we had on the ship, ... Read More
This was our first trip on NCL in fifteen years, and after over 25 cruises with Celebrity and Princess we wanted a change and to see a brand new large ship. We were quite satisfied with most of the experiences we had on the ship, weather is not their fault and it was cold and windy limiting outdoor experiences, but in all we were satisfied and will consider traveling with them again. Food quality was comparable if not better than other companies we have sailed with, and the specialty restaurants were excellent. Buffet was below standards of previous lines, with limited selections that we liked. Practically no seafood items for lunch. Entertainment on Jersey Boys well done, and band was fantastic. Cavern shows and comedy club really enjoyable. Negatives were: 1. Embarquation was disorganized, twenty minute line because some agents appeared to be there for the social experience. Actually overheard one talking to guest for nearly five minutes about the fact she used to live in their hometown and seeing if they knew her relatives!!! 2. Whoever thought that closets six inches from bed was a good idea should spend a week in that cabin. Had to get out of bed every time my spouse needed to go into the closet. Are shelves that much cheaper than drawers? No drawers for storage. 3, Never met the room steward during entire trip. 4, Although this was not a carribean cruise cannot imagine how 4000 guests can possibly use the pool area, probably less than 400 chairs for the single pool deck. Disembarquation was excellent. extremely organized and announcements were clear. Final comment, as others have mentioned NCL will try to nickel and dime every penny that they can get. Alcohol drinks were really light on booze. Read Less
Sail Date: April 2019
Having been on the Bliss for the transatlantic I was looking for a chance to sail her again before getting on the next new ship when I saw that the Pacific Coastal would fit in nicely to my plans. While I have been to the ports before on ... Read More
Having been on the Bliss for the transatlantic I was looking for a chance to sail her again before getting on the next new ship when I saw that the Pacific Coastal would fit in nicely to my plans. While I have been to the ports before on my first coastal cruise on the Jewel, there was still much to do and I liked the fact that there was an overnight in Vancouver. Embarkation at the Wold Cruise Center in San Pedro was easy with dropping the luggage off at the front with the porters, getting through security and then checking in at the counter for my key card. I had arrived at about 11:15am and was on the ship getting my reservations for Prohibition and dining by 11:30 with my first drink in hand by noon. Note that entertainment reservations (shows, go carts, laser tag) and Vibe were being taken in The Social on deck 6 while the restaurant reservations were right across the hall in Teppanyaki. One of our members in the CC Roll Call had set up a solo travelers lunch in Taste so we all met out there by 12:30 and our group of eight were seated by 1:00pm. Service and lunch were excellent and the rooms were ready close to 2:00pm. My mini-suite was ready when I went up there and my cabin steward introduced himself and made sure I had everything I needed. He was an excellent steward (and I wish I could remember his name but I didn't write it down except on the Vacation Hero Card) and while I didn't have a towel animal every night (and wasn't expecting them nor did I request them) the ones I had were the best. I did wind up upgrading to the Premium Plus Drink Package which gave a limit of $35/drink, bottled water, a bottle of wine with dinner from a set selection of wine, and Starbucks coffee. Since my TA had booked me under a group which covered both my daily service charge and my gratuities for the standard free drink package (now called the Premium Drink Package) I would say that I was happy with my upgrade choice but would not find it worth it if I had already paid the gratuities for the PDP and then upgraded at the additional cost. You tell a lot of people had not upgraded since many times I asked for something outside the basic plan I was told it would cost extra and I would then say "not for me" and show them the upgrade on my card. The buffet bartender at lunch knew me by the second time and would grab my small bottle of San Pellegrino when he saw me walking that way. By the way, that was the only bar I found who had the smaller bottles of water the other ones had the large ones. Still included in the upgraded PPP but not easy to carry around. While I never had an issue another person from our group who upgraded did have an issue with getting a more expensive glass of wine in the Cellars. I ate the first night at Le Bistro and got my Platinum bottle of wine unopened and got a bottle of Veuve Clicquot under the PPP as another free bottle. They kept it for me and I was able to use it at the MDR as well. I also dined in Food Republic, Los Lobos, Q, and at the included Local and Taste restaurants. Everything, except for the mac and cheese at Q, was delicious and the service was always spot on. The bars were also great with my two favorites, Bong & Clarence (aka the chocolate cowboy), being assigned to the Sugar Cane bar. The only issue I had with the bars was that once we got to Victoria and while in Vancouver the Canadian liqueur laws only allowed on bar per deck to be open. That meant that in the evening the bars that were open were pretty crowed but they tried to help with that by having more bartenders at each bar. While I normally avoid Fourbucks, since I had the PPP and didn't have access to the Studio Lounge this time I did get my morning coffee from there. They had what a regular land Charbucks has and were actually not that busy first thing in the morning. The only thing about them was that the charge appeared on the receipt and you had to sign it just like normal but the actual charge for the drink never hit my account. The only other thing to address was that while in all ports for this trip, there was tax collected for the drinks. It wasn't much, well except when I got that glass of wine at $20, but it did surprise some people. All in all this was a great cruise and I will probably do the same sailing again, next time on the Joy most likely. Read Less
3 Helpful Votes
Sail Date: September 2018
We decided to add the thermal suite  pass for the full cruise.  We were happy we did, especially on the cool weather days.  The suite had a pool, hottub, salt room, steam room, sauna and a snow/cold room to cool down in.  We used them ... Read More
We decided to add the thermal suite  pass for the full cruise.  We were happy we did, especially on the cool weather days.  The suite had a pool, hottub, salt room, steam room, sauna and a snow/cold room to cool down in.  We used them all. Relaxing in total comfort with wonderful views from the thermal suit aft windows made me realize how blessed we were to be on the NCL Bliss.  We also enjoyed the CC get together. Unfortunately we missed the cabin crawl.  We told Stephenie  (Dotty) about how we wanted to see the haven and she suggested we contact Jovo-the head of hotel services.  I called Jovo and asked if it would be possible to get a 5 min look/tour inside the Haven.  He said he was not sure and would ask if it would be possible to do on a port day for just 5 mins.  He then said someone on his staff would get back to me. Alas, we never heard back from his staff. No worries though since we were pleased with our ship experience overall. David loved the ship and wants to return. Read Less
2 Helpful Votes
Sail Date: September 2018
This was our second cruise and we were excited to be aboard the brand new Bliss. Overall we had a great time. The food was good but it was disappointing that the three complimentary dining rooms (Savor, Taste, and Manhattan) all have ... Read More
This was our second cruise and we were excited to be aboard the brand new Bliss. Overall we had a great time. The food was good but it was disappointing that the three complimentary dining rooms (Savor, Taste, and Manhattan) all have the exact same menu despite being represented as different restaurants. The food at the Local dining room was good most of the time but inconsistent in quality. Ie. one day my Rueben was perfect and the following day it was so full of fatty meat that it was inedible. Our cabin was clean and in good repair. The boat was spotless. The staff were Friendly and helpful. It was difficult to get a booking at the race track or laser tag as they close when raining. My only complaint about the cruise is the smoke stacks are too close to the upper decks and as a result the soot falls on the rear portions of the boat including the racetrack and H20 bar area. We had several instances of having soot on our hands or clothing. Read Less
2 Helpful Votes
Sail Date: September 2018
Our first cruise so we kept it short and close to home for this trip. Turns out everything was great. Beautiful ship, great service, good food so overall a really nice vacation. Room was clean and well appointed. Only lineups were after ... Read More
Our first cruise so we kept it short and close to home for this trip. Turns out everything was great. Beautiful ship, great service, good food so overall a really nice vacation. Room was clean and well appointed. Only lineups were after safety / muster point talk. Shows were fun and good quality. Speciality dining was really good. We really enjoyed the meals at Q and Cagney’s. the casino was fun although the smoking room didn’t have much ventilation so it was really smokey. Our only complaint was the time it took for everyone to disembark in San Francisco and get through customs (5 hours) but this had nothing to do with NCL, just US border security. The crew and staff were all very friendly and professional and always took the time to say hello and ask how your day was going. We will be booking a second cruise soon. Read Less
2 Helpful Votes
Sail Date: September 2018
This was a short 5 day cruise out of Vancouver with stops in Victoria and San Francisco before disembarking in Los Angeles. We don't normally take short cruises, but we wanted to experience a brand new ship. We had a wonderful time. ... Read More
This was a short 5 day cruise out of Vancouver with stops in Victoria and San Francisco before disembarking in Los Angeles. We don't normally take short cruises, but we wanted to experience a brand new ship. We had a wonderful time. Although this is one of NCL's larger ships we never felt overcrowded or overwhelmed. We have preferred smaller ships in the past but this changed our perspective. We arrived in Vancouver two days early to explore the city. We stayed at the Marriot Downtown Pinnacle. This is a perfect place to stay precruise because it is walking distance to many spots as well as to the cruise terminal. Unfortunately on embarkation day it was pouring down rain, so we took a taxi for a five minute ride. Because the ship arrived empty from Seattle, we were able to board early in the morning, about 10:00. There were no lines at all and were able to get to our room immediately. We immediately began exploring. The ship is easy to get around and all restaurants and bars are easy to locate. We had lunch in the garden buffet. Excellent variety of fresh food. We then checked out the rest of the ship. There is a giant screen TV at the main pool where live NFL football was on. They also show movies there at night. Very cool. Our bags were delivered to our room promptly and we met our room steward who was very pleasant. We are "Platinum Members" and we also had a meal plan so we dined at specialty restaurants each night. We ate Cagney"s which never disappoints, Ocean Blue, La Cucina, Los Lobos and Q. A little disappointed at the selection at Ocean Blue as they did not have lobster. They also dropped my wife's favorite tea that she had on the Getaway. La Cucina has been updated and was very good. Los Lobos and Q are both new restaurants. Los Lobos was upscale Mexican complete with table side guacamole preparation. The rest of the menu was excellent. Q is the new barbecue restaurant and was excellent as well. As far as bars, the new District Brew Pub had a great variety of micro brews on tap. We also enjoyed the on board entertainment. We watched Havana, which was okay, would have preferred more music along the lines of Buena Vista Social Club. The Jersey Boys production was top notch. We also watched a comedy show from Levity. First comedian was okay, the second was hilarious Dylan Mendalsohn. The Cavern Club was a great venue for 60s 70s and 80s music The bands were also great. The cruise only had two stops, Victoria and San Francisco. We have spent time in both places, so we simply walked off the ship and and walked around town. There are plenty of things to do on board, but the only thing we tried was the waterslide that extended over the ship. You get loaded into a tube and the bottom drops out from below you. It was fun and exciting. Disembarkation was a breeze. We were renting a car offsite in order to drive to Disneyland for a couple of days so we carried our own suitcases off, quick and easy. All in all for a short cruise we had a great time. We would love to do the Bliss for another longer cruise. Read Less
4 Helpful Votes
Sail Date: September 2018
We chose this cruise because it ended in LA so a short drive to our winter home in Tucson, AZ. We did it a little different by flying into Seattle. We then took the sky train to downtown Seattle and were able to check into our room at the ... Read More
We chose this cruise because it ended in LA so a short drive to our winter home in Tucson, AZ. We did it a little different by flying into Seattle. We then took the sky train to downtown Seattle and were able to check into our room at the Westin. Spent several hours exploring Pike Place Market and the waterfront area. Very enjoyable! We took the Amtrak Cascades the next morning to Vancouver. Very nice, scenic train ride to Vancouver! Then a quick cab ride ($15 with tip) to Canada Place and were on the Bliss very soon thereafter. Met friends in the Local and had some drinks and snacks. We were apprehensive about such a large ship with 4K passengers but we enjoyed it very much. The entertainment was top notch. Jersey Boys, Bliss Beatles and house band Siglo were fantastic. Havana was so-so. I saw several people in our section sleeping during the performance. We had the Ultimate beverage package and the drinks were great. No complaints. We also had 3 free dinners in the premium restaurants. We dined in The Mexican restaurant and were all good with our meals. I had the red snapper and it was fantastic. Also ate at Cagneys which was great and the Italian place which was good also. Our favorite place to hang was the observation lunch and we took lunch there a few times which was very good. Soup, sandwiches, lite items.... We had a balcony room on the 9th floor and, while smaller than comp rooms on RCCL, was quiet and adequate. we did not make advance reservations for the go karts and were disappointed to find them unavailable for the cruise. We even went and tried to ride when there was nobody in line to ride and were turned away. Oh well, it really didn't ruin our trip. The water slides were were fun and no problem getting on them with little to no lines. When took our breakfasts and 2 dinners in Taste or Savor and were pleased with the food. Service was great and all staff were very pleasant. The only rub was long delay getting off the ship in SanFran because of immigration check. We almost missed our tour of Alcatraz. All in all, we were very happy with Norweigan and will cruise with them again. Read Less
Sail Date: September 2018
This was my hubby and I's 9th cruise and 8th cruise with NCL. I would have to say, this was the best one yet! Our favorite ship was the "Pearl", but now....it the "Bliss"!!! This was so much better! The ship is ... Read More
This was my hubby and I's 9th cruise and 8th cruise with NCL. I would have to say, this was the best one yet! Our favorite ship was the "Pearl", but now....it the "Bliss"!!! This was so much better! The ship is beautiful and really spacious, we never felt crowded. In fact, I took a picture of my hubby in the "side" room of the Observation area and he was sitting all alone! Our favorite hang-out was in the Atrium....loved "Phil & Keysha" and ended up following the around from venue to venue like groupies....LOL! My hubby said that the Phil's guitar playing skills are awesome! We also saw "Jersey Boys"....it was spectacular! They vocals were spot-on and a wonderful theatre, loved the bar service in our seats! For eats...we ate at the Local (a few times) and Taste (once for dinner and twice for breakfast) and at the Speciality restaurants: Margaritaville, Food Republic, Teppanyaki, Los Lobos and Cagneys.....all great food, but Los Lobos was really slow. We think something most have happened in the kitchen because we never had any problems with any of the other restaurants. And finally, the Go-Karts.....awesome!!! It was so much fun! Wish we could have gone again, but ran out of time. Can't wait for our next NCL Cruise....wish it was tomorrow!!! Read Less
8 Helpful Votes
Sail Date: September 2018
My wife and I originally chose this cruise as we live on the West Coast and thought this would be a great way to experience NCL's newest ship. Regarding the ship, it is truly beautiful and provides a multitude of restaurant and ... Read More
My wife and I originally chose this cruise as we live on the West Coast and thought this would be a great way to experience NCL's newest ship. Regarding the ship, it is truly beautiful and provides a multitude of restaurant and entertainment options. The ship and, for the most part, the crew did not disappoint. This review is primarily centered on the itinerary itself, as there were many drawbacks that were not disclosed by NCL at the time we reserved our cabin. For us, the coastal or "repositioning" cruise is a great way to just enjoy the ship and not worry about needing to reserve a bunch of shore excursions. With the Bliss being so new, we felt we could just enjoy the ship for this quick, 6-day cruise. The issues that we encountered deal primarily with both Canadian and US regulations and are not the result of any policies adopted by NCL. However, I think all potential cruisers for this itinerary should be aware of its limitations. First off, be aware that the ship will leave Vancouver in the middle of the night - there is no traditional sail-away party. My wife and I have found this is a great way to set the tone for the cruise - music, dancing, and tropical beverages. Secondly, and I'm not going to be able to quote the exact regulation, but when a ship is in a Canadian port, there is a limit to the number of bars that can be open on the ship (I believe that the regulation is one bar per deck). For anyone who has sailed on a mega ship, you understand that there are multiple bars and lounges on various decks. I realize that this may not be a big deal for many people, but when you reserve a cruise on a ship like the Bliss, you do not expect there to be limitations on where and what you can drink. Beverages that would be available in the District Brew House or the Mojito Bar are not available for two days. In some restaurants (Food Republic and Margaritaville in our instance), the wait staff had to go fill our beverage order at another location, slowing down the service and limiting the choices. Secondly, US Immigration. We were not aware that we would lose half a day in San Francisco because all of the passengers and crew needed to exit the ship in San Francisco to pass through US Immigration. The process started at approximately 9 AM, and we were allowed back on the ship at approximately 1:30 or 2:00 PM. However, once we re-boarded at 2 PM, most venues and services were shut down as the crew was still going through immigration. Services and venues began to open up around 4 PM. Again, this may not matter to most people, especially if you wanted to spend the day in San Francisco and/or go on an excursion, but if you planned to stay and enjoy the ship, it makes a big difference. Lastly, we did observe some reluctance of the crew to enforce rules. Examples include children being in bar areas of certain lounges (and including H2O Spice, and including children actually sitting at the Mondavi wine bar) and tours that included children and babies in strollers going through the Thermal Suite (not on embarkation day, which is normal, but on day 4). Anyway, I would go on the Bliss again but would not choose this itinerary - just too many drawbacks and not enough of an opportunity to just relax and enjoy the ship. I'm sure many people had better or different experiences, but thought I'd share mine as someone who has been on a number of NCL cruises. Read Less
3 Helpful Votes
Sail Date: September 2018
Just off the 5 day Coastal cruise Vancouver to LA. I cruised in the solo studio cabins. I loved the studio cabin and lounge concept. The lounge was perfect for snacks and drinks, especially the specialty coffees. Jose who ran the 5 ... Read More
Just off the 5 day Coastal cruise Vancouver to LA. I cruised in the solo studio cabins. I loved the studio cabin and lounge concept. The lounge was perfect for snacks and drinks, especially the specialty coffees. Jose who ran the 5 o’clock meet ups was an excellent host. Wasn’t totally impressed with the specialty restaurants, Teppanyaki was my favorite, Cagney’s was ok, and I didn’t think Ocean Blue was worth the additional surcharge. Food Republic, sushi and dumplings were excellent. Lots of fun activities in the Atrium but be there early to get good seating. Beatlemania performance and the crew show in the theatre were excellent. Loved the Observation Lounge, no problem every finding a spot to sit, chair hogs did not seem to be an issue. The food stations were excellent, I ate my breakfast and lunch there most days, avoiding the Garden Cafe craziness. Star crew member, in my opinion, was Jose from Cruise directors staff, with a second to ‘Jackie Chan’. Disembarkation in Los Angeles went very fast. The only issue, and it was not a fault of NCL, was getting off the ship and through Customs in San Francisco. Started at about 8:30 and last people got through around 1:15. A lack of custom officers seemed to be the issue. Read Less
6 Helpful Votes
Sail Date: September 2018
Prior to the ship being built , I booked. I followed this vessel for months and read countless posts and reviews-this is unadulterated. I wish I continued on the next 8 day sailing! The embarkation in Vancouver was sketchy-but it was ... Read More
Prior to the ship being built , I booked. I followed this vessel for months and read countless posts and reviews-this is unadulterated. I wish I continued on the next 8 day sailing! The embarkation in Vancouver was sketchy-but it was their first time with the Bliss. From the moment we boarded it was special. Our cabin (13844-balcony mid) was awesome and clean. The Garden Café fantastic-no problems with food or seating as prior reviews stated. Met a great gang at Spice H2O and we gelled (smoking section)...so I missed all other meet and greets. La Cucina was fabulous/Cagneys was good/ Le Bistro awesome...Savor and Taste great...didn't care for the Local.Mario and team at Spice H2O did a great job at bartending and providing exceptional service. Jersey Boys good, ample theatre. The Beatles show awesome! The Casino was also great-wish more machines but they played nicely!!! the waiters and waitresses were phenominal, food exceptional, drinks great, our cabin steward was so so...do the racing experience! I wish they get rid of Margaritaville-it was dead space. Elevators were also fast-not as many reviews stated. What I realized is that you cant please everyone....many passengers would try to cut lines, complain about trivial things, not respect the staff...it is sad. I met many seasoned cruisers who loved this experience for a larger ship I believe I got hung up with many posts and prior reviews but this was exceptional! If staying in Vancouver-Sutton Place is phenominal! Victoria a nice stop, San Francisco was good-did the Hop On Hop Off and not disappointed-only disappointment was the behavior of a few folks who wouldn't disembark for customs and the behavior of the mob to get back on! The only other thing I can say-the karaoke was dull and machine wasn't good....met many nice new friends from all over! Many friendly people! A few that should have stayed home! Read Less
3 Helpful Votes
Sail Date: September 2018
My husband and I booked this coastal cruise on the Bliss from Vancouver to LA just to experience this huge new ship. The cruise was only 5 days so we were very busy just trying to see, find and experience all the fantastic things she had ... Read More
My husband and I booked this coastal cruise on the Bliss from Vancouver to LA just to experience this huge new ship. The cruise was only 5 days so we were very busy just trying to see, find and experience all the fantastic things she had to offer! Of course the go-cart racing was one of the big attractions. We didn't participate but had fun watching all the excitement and fun that everyone was having. The dining rooms were elegant and the food was plated nicely, served hot and tasted delicious( this also included Los Lobos, Cagney's and La Cucina, Garden Buffet and the Local) Will have to plan another trip to sample all the other restaurants! The shows were Jersey Boys and Havana and the Social Prohibition...Wow...top notch and very professional. Music venues and lounges proved to be very entertaining and very popular with all age groups. Getting on and off the ship was seamless, immigration in San Francisco was a bit rough but being a new ship with that many passengers, I am sure they will get the bugs worked out before the next sailing. As usual the staff was inviting and took extra special care of us. All had a smile and something pleasant to chat about. The décor, staterooms, public venues and restrooms were extremely nice. My only complaint was having to wait an unusually long time for elevators. There are only 2 banks for the entire ship. 8 forward and 8 aft. This was an exciting new ship to cruise on...she certainly has ALL the bells and whistles anyone could ask for! Give it a try, we think you will enjoy it. Read Less
2 Helpful Votes
Sail Date: September 2018
I'm a platinum member of NCL and been over 12 cruises with the line. I'm a supporter and was looking forward to the Bliss and booked the year before it came out. Four thousand people is a lot to tackle and per the previous ... Read More
I'm a platinum member of NCL and been over 12 cruises with the line. I'm a supporter and was looking forward to the Bliss and booked the year before it came out. Four thousand people is a lot to tackle and per the previous reviews the elevators especially forward take a long time usually a 5 minute or 10 minute wait. Specialty restaurants where i ate every nite are very good maybe not as good as others I've been on but the biggest problem is the lack of training as well as communication regarding wheelchair accessibility. I walk with a cane and when we got off the ship in San Francisco I got off with the last group since I was told to do so and yet there was an hour and a quarter wait in a circular line to get off the ship and no mention of where wheelchairs would be and embarkation was fine with the wheelchair but disembarkation was an issue as when I arrived to the theater with 45 minutes before the time I needed to get off the ship and there were 9 wheelchairs before mine- was a lot of disorganization .I decided to walk off the ship on my own as I knew I would miss the bus to the airport Etc. A lot of training needs to be done with the staff as I met a lot of blank stares when I ask ed questions as well as their inability to master the iPad which was used to order for the menu. Seems like many staff members boarded the ship right before embarkation in Vancouver. Usually an awesome experience with NCL but Bliss is a work in progress. It's a beautiful new appointed ship but more attention needs to be paid to the details and training and the cruise director plus the assistant dynamic is a little weird and you never saw them on board the ship just on the TV Read Less
3 Helpful Votes
Sail Date: September 2018
We decided to book this cruise as it was on the new ship Bliss. The Bliss is a Gateway Plus class, however it should be it’s own class as it’s so different. We stayed in an Haven Spa Suite. It was amazing. Very spacious, walk in ... Read More
We decided to book this cruise as it was on the new ship Bliss. The Bliss is a Gateway Plus class, however it should be it’s own class as it’s so different. We stayed in an Haven Spa Suite. It was amazing. Very spacious, walk in closet and a therapeutic bath in the room. The Haven was really nice with the private lounge, observation deck, private pool and restaurant. The staff working in the Haven were just amazing. Very nice and so helpful. Thank you! The cruise itself was nice. We got on in Vancouver and got off in LA. We had two stops, Victoria and San Francisco. Although we were lucky to be the first one to get off in San Francisco, the mandatory Immigration took a very long time. We couldn’t go back on the ship before everyone had cleared Immigration (Customs). The only thing that I can complain about is the speciality restaurants. We had 3 speciality restaurants with our package. We loved Q but was disappointed with Los Lobos. Not worth using as one of your speciality restaurants. They are also charging extra if you want to go to Ocean’s. The Haven restaurant was so good that we cancelled one of our speciality restaurants. I wish we had canceled Los Lobos. Other than that and really this was small, the rest of the cruise was fantastic. I would recommend the Bliss. Beautiful ship. Love the observation Lounge. I hope to do another cruise on the Bliss or it’s sister ship the Joy very soon. Thank you! Read Less
2 Helpful Votes
Sail Date: September 2018
We chose the California Coastal 5 day cruise from Vancouver to Los Angeles which stopped in Victoria and San Francisco. After reading reviews on Cruise critic we booked the shows and restaurants we wanted to see before ... Read More
We chose the California Coastal 5 day cruise from Vancouver to Los Angeles which stopped in Victoria and San Francisco. After reading reviews on Cruise critic we booked the shows and restaurants we wanted to see before boarding.Boarding was quick and efficient as was disembarking. There was an issue in San Francisco because it was the first US port of entry with immigration.Everybody had to get off the ship and go through immigration. They started with cabins on Deck 15 and worked their way down to Deck 7. That process started at 8.20 am and as we were on Deck 8 we did not get off the ship until 1.30 pm, If you had booked excursions you were let off at 9 am. We did not really eat at the buffet except for a quick bowl of cereal but chose to eat at the Local for breakfast. It had a decent menu and the food / service was good. For dinner we ate at the Taste where it was much quieter than the Manhattan room with the same menu. The selection was good and the food tasted very good. The specialty restaurants we ate at Q and Los Lobos were just alright. Really enjoyed the District with its beer selection and views. Read Less
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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