11 Norwegian Bliss Cruise Reviews for Family Cruises to Pacific Coastal

We can’t wait to get off this cruise ship. This is the last day of our cruise on the Norwegian Bliss from Vancouver to LA. We stayed in a balcony room in 10246. The room is spacious and modern, but it’s not sound proof enough so we ... Read More
We can’t wait to get off this cruise ship. This is the last day of our cruise on the Norwegian Bliss from Vancouver to LA. We stayed in a balcony room in 10246. The room is spacious and modern, but it’s not sound proof enough so we constantly hear the TV from the next room at night when we’re trying to sleep, people “doing it” at night, and just general stomping noises and people slamming their doors. The worst part is the food. It’s terrible. The teppanyaki served really salty food, and the Q Texas had the worst food we’ve had all year. The buffet and main dining rooms also had either really salty or bad food. It’s worse than a mall food court sometimes. The only good meal we had was at Cagneys, but you pay extra for that. Also, the gym was very good with excellent weight machines. The onboard process was long and terrible, and it pissed off a lot of people. We were supposed to board at 7:30pm, and we didn’t board until 10pm because they were disorganized and boarded late. We had 30 minutes to grab something to eat at the extremely crowded buffet (we were not offered food or drinks in the 3-4 hour wait to board the ship) before we were told to go to the muster station. After our Seattle port was cancelled, they offered each stateroom a $100 onboard credit. Nothing we could do about that. However, when we got to SF and had to clear customs, they called floor by floor to try and be efficient, but everyone still had to stand in line for almost an hour. They could have organized it to minimize the wait time. I’ve done customs clearing on another ship and it was done within ten minutes! Just very thoughtless and inconsiderate. The last straw was that we spent $50 to purchase a couple of photos, and the photographer said I could download the digital copy from the Norwegian app. I could not find the photos so I went to the photo station. The guy then told me that if I wanted the digital copies, I’d have to pay another $50 for the two photos. I asked if I could exchange the physical prints for the digital copies, he said no, you have to buy the prints first, then you can buy the digital copies. That would cost $100 for two photos! We will not cruise with Norwegian again. Going to try Celebrity next based on other equally unhappy cruisers’ suggestion! Read Less
Sail Date September 2019
We booked this cruise only 30 days before sailing. Reading the reviews, many people had booked this 6 day cruise well over a year ago. This was billed as a 6 day cruise, and everyone paid tips for a 6 day cruise. It was really 5 days. ... Read More
We booked this cruise only 30 days before sailing. Reading the reviews, many people had booked this 6 day cruise well over a year ago. This was billed as a 6 day cruise, and everyone paid tips for a 6 day cruise. It was really 5 days. The ship arrived at the pier in Vancouver at about 6:30PM and check in was slated to start at 7PM. Guess what happened at boarding? Most people started lining up at 4PM and by 7 there were several thousand people standing in a line that wound around Canada place. This is part of the ugly. We had done 2 other late departure NCL repositioning cruises from Vancouver before. The first was really bad and a woman waiting actually had to be taken away by ambulance due to a panic attack it was so bad. Well this time we did not even show up to check in until 9:40pm! We still waited about 10 minutes in line and we were just about the last 2 passengers to board the ship. We tried to eat as soon as we boarded but we had our drill and everything was shut down. Still the ugly! When we arrived in our room, we found a letter letting us know our itinerary had changed. Since the cruise was announced it had its first day in Seattle. Now it was changed to eliminate Seattle and we had an overnight in Victoria. This was OK for us but many passengers were disappointed. The excuse was not having enough time to notify the US authorities for immigration purposes. Now, all 4,000+ pax had to go through US customs in San Francisco! We did the drill and enjoyed the ship. The next morning we arrived in Victoria. This would be the good for us. Victoria is a beautiful place to visit and we had a beautiful day there. We took a nice walk to Craigdarroch Castle (about 3 miles) as we had never visited there. Well worth the visit. Then we headed back to town and enjoyed happy hour! Swan's was our first stop then we visited Canoe. Both fun places for adult beverages! We had enough energy left and walked back to the ship. The Liverpool Beatles did a show at 7:30 in the showroom and it was standing room only. They did early Beatles in this show and everyone enjoyed it. The next day we were to leave at 2PM so we just walked into town and back. Again it was a beautiful day. Sail away was nice and we just explored the ship. We had dinner at the Q which was good. DW stayed and to watch the CW band (ok but not great). I went to the Cavern club and got there early enough to get one of the last seats there. The 9PM Beatles show was the early years. This was great for me as a Beatles fan to see these guys performing in a small club environment and I could imagine what it was like to see them in Liverpool in 62/63! Now for our first sea day. We received a notice that we would be refunded our port charges for Seattle and they gave each cabin $100 OBC. This was a positive move as NCL knew full well the immigration situation long before our cruise but did not tell the passengers until we were onboard and could do nothing about it! Our Cruise Critic M&G was at noon. This was also the time the ship scheduled the Veterans get together at Maltings. I went to the Veterans and DW went to the M&G at the District Brewhouse. I visited with the one other Vet at the bar for a few minutes and then wet off to join in the M&G. NO SHIPS OFFICERS attended the M&G but they did have champagne for us (nice touch). There were 30-40 cruisers there. Great to meet those we were chatting with on the roll call. The schedule said there would be an Alaskan Beer tasting at 2PM at the District Brewhouse. I was in a group of 10-20 standing outside the closed doors to the District at 2 pm. I just left and came back about 10 minutes later figuring I could join in the tasting a little late. When I got to the District, it was empty. They had kept the doors closed and then the bartender said nobody was there at 2 so he just cancelled the tasting! Poor management! Dinner was at the buffet and it was fine. Then we went to Six. DW liked it, she was listening to each of the "wives" as they sang about their life with King Henry. I was a well done show but not up my alley! Overall, the sea day was good. Now for San Francisco. Since we now needed to clear customs in SF (which was originally going to be handled in Seattle) it meant that EVERYONE would be getting off the ship when we arrived. We had booked a trip to Alcatraz on our own for 10:30AM. I had gone to the front desk on the sea day and managed to get with the correct person to assist us in getting off the ship in the first group to go through customs. This did work fine and we were walking around in SF by 8:30AM. I heard the ship was cleared by around 11AM. We had a good day and BEAUTIFUL weather in SF. On Alcatraz, they were saying how unusually beautiful and clear the day was. Parts of the island were opened to the public that normally are off limits. We spent the remainder of our day walking in the Fisherman's Wharf area. We would have ridden the cable cars but it was way expensive and a long line just to get on. Not for us. Back to the ship and the buffet for dinner. We finished dinner and it was about 7 so we wandered by the theater. There was no line so instead of sail away we went into the Jersey Boys show. Mistake missing sail away! Jersey Boys was an excellent show right up until the point in the show where they dropped the first "F" bomb! There was an audible gasp in the theater. To be fair NCL does have a sentence to warn passengers in the Daily and a piece of paper size sign at the theater when you walk in. We never saw either of these. That just tainted our enjoyment of what otherwise was a great show. It is just sad that NCL feels like this language is necessary in their primary entertainment show for a ship that is marketed to families! The language could be changed without damaging the performance. Another example for us of the BAD! We did eat breakfast and lunch at the local. They did an outstanding job and the food was fresh and hot. Dinner on our last sea day was at La Cuchina and it was good food and the service was good. We just wandered a bit and packed. The ship is new. It is well maintained and the crew were all happy. We did not care for the size of the ship. You have 3 levels of shops, shows and places to eat (6,7 and *8). Then you have 7 levels of hotel and 15 and 16 for food and pools. The only place they used for games, trivia, presentations etc was the atrium. This is typical of NCL in that they really do not pay attention to those types of activities. The atrium in big and impersonal and when we cruise, we typically make friendships at trivia and other small group activities. Not so much on NCL. Disembarkation went great. We walked off with our bags. That started at 7:30 and we left at 8 with NO LINES! this was a good! We have continued to try NCL but sometimes it is just not a good fit. I tried to add photos but the review would not allow it! Read Less
Sail Date September 2019
I took the Pacific Coast re-positioning cruise on 9/30 which was supposed to stop in Victoria, Seattle, and San Francisco. As others have pointed out, boarding was a nightmare. When we booked the cruise many months before, boarding was ... Read More
I took the Pacific Coast re-positioning cruise on 9/30 which was supposed to stop in Victoria, Seattle, and San Francisco. As others have pointed out, boarding was a nightmare. When we booked the cruise many months before, boarding was supposed to be at 3:30 PM. Then when we received our luggage tags in the mail, the boarding time had magically changed to 7:30 PM. Then, due to the ridiculous line on the departure day, we didn't actually get on the ship until at least 10:00 PM. This was particularly crappy, because we have have a 6-year-old and had to return our rental car before 6:00 PM. And obviously we had to check out of our hotel much earlier in the day. So we ended up hanging out at a food court across the street from the cruise terminal for hours after 6:00 PM. Pretty awful. Once on board, we read that the itinerary had changed such that we were no longer stopping in Seattle. Of course, there was no legitimate or concrete reason provided for this, nor did the Captain or anyone else bother to explain or apologize for ripping us off. I was eating at the buffet one day, and one of the head dudes on the ship (not the captain, but the second or third in command) was going around talking to people. When he approached me, I asked him why we didn't stop in Seattle. He made up some excuse about not being able to coordinate enough Customs workers to process passengers. As if this was all new to them and the ship didn't spend all summer going in and out of Seattle. Ridiculous. I suspect the real reason we didn't go is because of extreme disorganization/incompetence on the part of the crew/ Cruise line which was a common theme throughout the trip. We eventually got a $100 credit to our cabin for the missed port. How generous. Just as others experienced, getting off in San Francisco was also a nightmare. It took 45 minutes to get off the ship, and this was with a few line cuts (thanks to some of the crew) because we had an excursion that we were late for. This was not our fault, as we were initially told that we had to disembark the ship floor-by-floor, and were supposed to wait for our floor to be called before disembarking. Regarding the ship, it was reasonably nice, but I felt that there was not enough common space for the number of passengers aboard, and this was consistently evident based on virtually everywhere being overcrowded when at sea. I think they should have designed the ship with fewer cabins and more common areas, but of course, this would yield a few less dollars, so I guess it may not have been tenable. Even though the weather was starting to cool down, I went on the water slides. There weren't even that many people in line for either of the slides, but the wait was still extremely long to use them. I can't imagine how miserable it must be waiting for the slides in a more temperate climate such as the Caribbean. Our balcony cabin was very average, nothing special. It was a bit loud and we could hear toilets flushing and some voices from other rooms. The toilets were also unreasonably loud. The free TV choices were extremely limited, and movies cost $10 each. Total rip off. Also a ripoff was the "free" internet package we received. It was a hassle to log on and off (this is undoubtedly intentional so that people don't use it as much), and we weren't even able to access YouTube or other streaming sites unless we paid for upgraded internet. Also, we were limited to using one device at a time. Again, a total ripoff. Regarding the food, I felt it was very average. Not amazing, not terrible. All in all, this was probably one of the the worst cruises I've been on all things considered. I actually think that Disney is worse than NCL (bad food, no casino, too expensive for what you get), but the wife and kid like Disney at least. None of us liked NCL much, and for this reason, we probably wont be back on an NCL ship for a very long time. They really blew it with this cruise. Read Less
Sail Date September 2019
We chose this cruise to celebrate our 40th wedding anniversary and to cruise again after serious health problems/recovery from during 2016 and 2017. We enjoyed a similar cruise in 2010 aboard the Pearl so we thought let's try it ... Read More
We chose this cruise to celebrate our 40th wedding anniversary and to cruise again after serious health problems/recovery from during 2016 and 2017. We enjoyed a similar cruise in 2010 aboard the Pearl so we thought let's try it again. We changed to this cruise from another one during June, 2018 and got a couple of notifications from Ncl regarding later boarding times( due to low tides and getting under Lion's Gate bridge) by January, 2019. However on our roll call group, people were still being told normal boarding times. 30 days prior to the cruise Ncl sends a letter stating 7pm check-in/boarding for passengers. We arrived in Vancouver on the 28th of September to sightsee so it was like a port day for us. We had late checkout at the Pan Pacific hotel and watched 3 other ships leave before the Bliss could dock. The "fun" was only beginning little did we know! We went down to get n the line and OMG it was unbelievably long and snaked around outside the building and down along side the pier. It was now after 7pm and getting dark and colder. We stood in line for over 2&1/2 hours til we finally got to Hall C and we heard someone ask about priority boarding. We were platinum level plus in the Haven area so we mentioned that to a gentleman, who motioned us to a different line to check-in, and from that point we were about 15 minutes until we were escorted to the Haven area. We got seated in the Haven restaurant about 10 pm and had 30 minutes to order and eat our food! We then had to go to the 11 pm muster drill. I think there were passengers still boarding the ship just prior to the muster drill. We got a letter saying we were skipping Seattle the next day and going to Victoria instead and staying there for 1 &1/2 days. We did get some OBC but that didn't begin to make up things. The casino, several bars and shops were also closed during all this time and what do you do with 4,000 unhappy passengers? And there were lot's of them. We upgraded from a side balcony cabin to a Haven aft balcony cabin in celebration of our anniversary and my serious health problems. While we did enjoy our cabin and large balcony, there were too many negatives on this cruise and we came away very disappointed. Late and confusing embarcation, last minute change regarding ports, getting the wrong foods in restaurants from what you ordered, lack of communication and inaccurate info pre-cruise were some of the issues. Never really felt like we were on vacation because of the problems. For what we paid for the Haven experience and to disembark feeling deflated! We dined in the Haven restaurant, Cagney's, LaCucina, Los Lobos, Teppanyaki ( wife and daughter only), the Local, the buffet and Q. My favorite was LaCucina ( outside on the waterfront) and the other family members enjoyed Teppanyaki the most. Food was good everywhere (even when we got food that was different from what we ordered). We went to Jersey Boys and the new show Sixx. We enjoyed JB and my wife liked Sixx much better than I. Wife and daughter donated their $$ playing bingo. We didn't t really get to play in the casino as much as normal due to it being closed half of the cruise and trying to work everything in the the other half of the cruise. Really like the Bliss having the separate non-smoking area in the casino. Our Cruise Critic group had a M&G, a Group Slot pull and a small sailaway party on our large balcony leaving Victoria. We then proceeded on a cabin crawl (about 10 people) and we're allowed by the concierge to show them the Haven area quickly Things were so much out of whack that we couldn't ever seem to get into a rhythm or flow and enjoy our cruise. With our celebrations, we wanted this to be an unforgettable cruise. I will always remember this cruise but for the wrong reasons! Did we have a good cruise.....maybe Did we have a great cruise.....not even close!!! This was our 7th cruise with Ncl but time will tell if there will be more. I couldn't even justify buying more cruise rewards to use towards future cruises. Sent emails to customer service and CEO Andy Stuart but they haven't responded so far. Read Less
Sail Date September 2019
We are Platinum Plus (30+ cruises) and consider ourselves "loyalists." Unfortunately, our experience on the Bliss in September pushed us to look elsewhere. We'd also had a not so great experience on the Bliss in April but ... Read More
We are Platinum Plus (30+ cruises) and consider ourselves "loyalists." Unfortunately, our experience on the Bliss in September pushed us to look elsewhere. We'd also had a not so great experience on the Bliss in April but explained it away by the newness of the ship, etc. This time, we couldn't explain away the below average experience. It really makes us sad b/c we've loved NCL for so many reasons. Unfortunately, the changes in NCL (growing too big too fast) are impacting customer service, the cruise experience, and food quality. No longer is there a "family" feel...we felt like just another number (I know we are no matter what but there was not even a pretense to care). On top of that, we brought along our 2 cousins and our travel agent (who'd never sailed NCL) and she brought along 7 others. We had been ranting and raving about NCL to her so she wanted to try it to share her good experiences with her customers. First, we were not allowed to board until 10p. It was chaos (as other reviews have indicated). We ate in the MDR - the most mediocre food (at best) ever. Then the muster drill at 11p. Really? Most everyone was asleep listening to the drill...elderly folk were exhausted, parents were drained, kids were irritable, and everyone else (including myself) were dumbfounded at the sheer stupidity of keeping us at the drill so long (longer than usual). When we get to our room, there is a letter indicating we will not be stopping at Seattle as planned but would stay in Victoria for 2 days. There was no explanation and no one knew anything. Later we'd find out that supposedly Seattle port did not have enough Customs agents to allow us to pass through. We found this incredibly hard to believe. There was never an apology or explanation from the Captain or Hotel Director. In fact, the Senior Officers were nowhere to be found. Gone are the days where Senior Officers socialized a bit during the morning/afternoon in the Atrium. Guest Services was a joke. I loved sailing NCL b/c it felt like EVERYONE knew their jobs so well and I could depend/trust the information I was provided. This was not true of Guest Services - all of whom barely looked up from their computers when speaking to us. Shore Excursions Desk gave us wrong information indicating we should follow immigration process when we stopped in San Francisco ("listen for announcement"). Thank goodness I didn't trust this (mis)information and asked around and found that if you had an excursion, you could get off the ship at the excursion time. Food - the worst MDR experiences we've ever had. The food was tepid with poor presentation (it really seemed that the chefs just threw food on the plates). Orders were continually wrong, waiters didn't know answers to simple questions regarding the food, and service was horrendous. Several times waiters brought us our soup and appetizer at the same time. So we had all of our plates prior to the main meal at one time. I actually muttered "well this is new" and the waiter asked if I'd rather they hold it for me until I was ready. I declined since I knew all that meant was for it to go sit in a cold room and who knew how long it'd be for him to come around again to bring it to me. One of the Officers told me that about 30% of the staff were entirely new employees. It showed. On this trip (and the one in April on the Bliss) there were no smiling faces, "good mornings," or anyone who seemed to care that we were paying guests on a cruise ship. Everything was done with what seemed like a great deal of effort, from the hostess swiping our key cards when we checked in for dinner to handing us menus (vs tossing them to us). No more pulling out chairs for us and forget about a napkin on your lap. Platinum members? Didn't matter...there was nothing special for us. In fact, the Lattitudes party was in the Observation lounge and EVERYONE stopped by to get a drink at the bar, regardless of status. Cruise Critic Meet and Greet was pathetic - some of the Senior Officers were there and they were hurriedly introduced and they quickly ran off to somewhere else after their names were called. I often felt like saying "sorry to bother you." Not what you want when you've spent a nice chunk of change on a cruise. I wasn't sad when it was time to leave and it was hard for me to give a standing ovation at the farewell party. When I got home, I felt like I'd never even been on a vacation. I also started getting on Cruise Critic and looking at reviews of HAL, obtained other members' opinions, and called HAL for information. Did you know that a person at HAL actually answers the phone without waiting on hold for 30+ minutes?! So not only did NCL give my travel agent nothing to encourage her customers to try, her companions saying they'll go back to their usual smaller/more expensive cruises, and my cousins got driven back to Disney, but they also helped me decide to spread my wings and try HAL. Maybe I'll get back some of that feeling of being valued. While I feel a bit disloyal, I really felt the need to speak with my money and go elsewhere at least for now. Read Less
Sail Date September 2019
We are a platinum latitude member but normally took a NCL cruise on a small ship. My wife and I wanted to try a larger ship. The embarkation was a disaster. It took us more than 4 hours to check in and embark. Personnel at the pier in ... Read More
We are a platinum latitude member but normally took a NCL cruise on a small ship. My wife and I wanted to try a larger ship. The embarkation was a disaster. It took us more than 4 hours to check in and embark. Personnel at the pier in Vancouver were so disorganized and they waited until 7pm to start the process. They could have started earlier and gave us our passenger pass. NCL deleted our stop at Seattle without any prior notice. We found out this deletion when we boarded the ship. NCL however compensated us with $50 each. Entertainment were mostly Broadway musicals without any variety. Some of the entertainment has an entrance fee. The inside room was smaller than the smaller ship. When we reached San Francisco, all passengers must check with the immigration at the terminal building. With more than 4000 passengers to process, NCL provided only 1 checkout counter to check IDs. No wonder the cue was really long. Because of this long line, I started to get sick and passed out while on the line. Per my wife, NO NCL PERSONNEL assisted us while I was laying on the floor. Thank God, one of the passenger called 911. I was taken to the emergency room of California Pacific Medical Center. It took the hospital more than 5 hours to complete the medical tests and diagnosis. I missed the ship and NCL provided us a hotel room and a flight home to Los Angeles the following day. I believe the long line gave me the stress and sickness. I will never a large NCL ship cruise again. Read Less
Sail Date September 2019
This was a repositioning cruise from LA to Vancouver with our 2 grandkids 3 & 7. First off, under three year olds have a room to play in with some toys but no supervision until they hit 3 years old. Kids did like the program for the ... Read More
This was a repositioning cruise from LA to Vancouver with our 2 grandkids 3 & 7. First off, under three year olds have a room to play in with some toys but no supervision until they hit 3 years old. Kids did like the program for the few times they went, it was closed at lunch and dinner and cost money after 10:30pm. Arcade pass was $175 for a week, we found that expensive and they do not honor the day pass as advertised on their website. Go karts we thought were going to be the highlight, it was unsafe for my seven year old after doing a double ride to test. We cancelled future single rides, however they did end up on our final bill which resulted in a trip to guest services on debarkation day (it did show refunded on our account in our cabin on tv). The family pool was deep but warm and in cooler weather not crowded. The big blue slide was so much fun! We didnt find any entertainment that would capture childrens attention but did enjoy Jersey Boys for ourselves. We have never minded ship buffets but this was very challenging with small children as tables were scarce or non existant and we were offered a suggestion of carrying our food down one floor...well not a possibility with small kids. Food was fine, we really loved the Q for specialty dining. Some weirdness were noted with the drinks, I had the drink package included so just paid the grats on it. However when ship is in port ( in our Pacific Coastal this was 75% of our cruise) we are charged an additional port tax ranging from $1.06 to $3.97 ...I couldn't figure out the varying amounts on the same priced drink?! I asked about this when booking when reading a review and the NCL rep told me there was no such charge!! ( insert confused emojii). Hubby is a smoker and has now after several wonderful years of cruising...he vowed he would never return. There is 1 area at the back of the ship dedicated for smoking (casino when opened and your if your gambling) and it closed for: refueling ( hours), special events and random closures. There was some grumpy passengers right from getting on the ship and I don't usually have sympathy...but they are people too! Every drink was yummy but the best was found in the mojito bar. Enjoy your cruise friends. Read Less
Sail Date April 2019
We enjoyed taking our 10 year old granddaughter on this cruise. It was a no-brainer as she lives in San Pedro and we live in Seattle. Fun to cruise the coast and end in Vancouver followed by a train ride home to Seattle. My wife and I ... Read More
We enjoyed taking our 10 year old granddaughter on this cruise. It was a no-brainer as she lives in San Pedro and we live in Seattle. Fun to cruise the coast and end in Vancouver followed by a train ride home to Seattle. My wife and I enjoyed sharing with her the cruise vacation lifestyle we love. She enjoyed the freedom of the Splash Academy but also hanging out with Grammy and Papi. She made friends, learned new things, loved the buffet, doing activities like watching the towel folding demonstration and more. We are already planning our next cruise with her for her 13th birthday in 2021. This way she can got to Entourage. My wife thought Jersey Boys was the best show we have ever seen on a cruise. We also made note that this also may be the best food we have ever had on a cruise. The only downside is due to Canadian and Washington State laws, the stores were closed the last three days and many of the bars as the ship was only allowed 8 bars open at any time. Finally, we had a great time doing laser tag as a family. We were on a team with another family and it was super fun. Note...be prepared to walk the stairs or wait for elevators. Read Less
Sail Date April 2019
This is a nice ship with lots of things to do if you want to pay extra for them. NCLs free at sea program is anything but. It cost more to book with free at sea than with a sail away rate, you are charged tips on the drinks you could ... Read More
This is a nice ship with lots of things to do if you want to pay extra for them. NCLs free at sea program is anything but. It cost more to book with free at sea than with a sail away rate, you are charged tips on the drinks you could have not the drinks you do have. Most of the fun extras on the ship like the race track and laser tag cost extra. There were 1/2 empty drink glasses and beer bottles sitting aroun all the time, probably because drink were free if you choose that package. Bartenders were kept very busy. They repeated the main stage shows for 2 nights which left limited options on the other nights for something to do. Waste baskets are built in to the walls by the elevators but are not labeled and basicly hidden. I loved that the smoking area in the casino was glassed off. Lunch menu was the same every day. Because of the free at sea program we never ate dinner in the main dining rooms. Specialty dining was ok, but not excellant. Read Less
Sail Date April 2019
Prior to the ship being built , I booked. I followed this vessel for months and read countless posts and reviews-this is unadulterated. I wish I continued on the next 8 day sailing! The embarkation in Vancouver was sketchy-but it was ... Read More
Prior to the ship being built , I booked. I followed this vessel for months and read countless posts and reviews-this is unadulterated. I wish I continued on the next 8 day sailing! The embarkation in Vancouver was sketchy-but it was their first time with the Bliss. From the moment we boarded it was special. Our cabin (13844-balcony mid) was awesome and clean. The Garden Café fantastic-no problems with food or seating as prior reviews stated. Met a great gang at Spice H2O and we gelled (smoking section)...so I missed all other meet and greets. La Cucina was fabulous/Cagneys was good/ Le Bistro awesome...Savor and Taste great...didn't care for the Local.Mario and team at Spice H2O did a great job at bartending and providing exceptional service. Jersey Boys good, ample theatre. The Beatles show awesome! The Casino was also great-wish more machines but they played nicely!!! the waiters and waitresses were phenominal, food exceptional, drinks great, our cabin steward was so so...do the racing experience! I wish they get rid of Margaritaville-it was dead space. Elevators were also fast-not as many reviews stated. What I realized is that you cant please everyone....many passengers would try to cut lines, complain about trivial things, not respect the staff...it is sad. I met many seasoned cruisers who loved this experience for a larger ship I believe I got hung up with many posts and prior reviews but this was exceptional! If staying in Vancouver-Sutton Place is phenominal! Victoria a nice stop, San Francisco was good-did the Hop On Hop Off and not disappointed-only disappointment was the behavior of a few folks who wouldn't disembark for customs and the behavior of the mob to get back on! The only other thing I can say-the karaoke was dull and machine wasn't good....met many nice new friends from all over! Many friendly people! A few that should have stayed home! Read Less
Sail Date September 2018
We took the five day Pacific Coastal (re-positioning) Cruise on the Bliss and had a great experience. I was a bit nervous having read many mixed reviews about the Bliss but would certainly sail on the Bliss again in the future. There ... Read More
We took the five day Pacific Coastal (re-positioning) Cruise on the Bliss and had a great experience. I was a bit nervous having read many mixed reviews about the Bliss but would certainly sail on the Bliss again in the future. There were some minor negatives, but overall it was an excellent experience. One thing that is clear about the Bliss is that it benefits those that like to plan ahead or, on the other end of the spectrum, those that are extremely relaxed about what they do or do not experience on the cruise (eg just show up and see if it works out). If you are in the middle, it is a lot easier to be disappointed on the Bliss. For those that are planners, making specialty restaurant and show reservations through the NCL website well in advance of departure is a must. I would say make the reservations as soon as you can. Then, once you board, go to a screen on the ship and make go-kart, laser tag and any additional show reservations (those that couldn't be reserved online) right away. This will help ensure the best experience. That being said, if you are not a planner and just go with the flow there seemed to be enough cancellations, no-shows, etc..., that you can do just about everything. Again, you just can't have that expectation. I suspect that many of those disappointed in the Bliss fall somewhere in between these two ends of the spectrum. Those that want to eat at 7pm at Le Bistro or Cagney's on the first sea day, but wait to make a reservation until they get onboard will not be happy. With that being said, some of the points from the Bliss are: Embarkation -- Vancouver + NCL was a great experience -- I never got on a ship so quickly or so easily. Cabin - small but workable space. We had a balcony cabin on the 11th deck and it easily fit 2 adults + a teen. The free movie options on the TV were an improvement. Storage space was good. I felt the bed was a bit firm compared to other cruises. Dining - We ate at specialty restaurants 3 nights, the main dining room 1 night and the buffet 1 night. All were good and we did not have a bad experience. The buffet was a real highlight and one of the better cruise buffets I have experienced. On past NCL cruises it seemed that the staff was slow in cleaning tables at the buffet, that was not the case on the Bliss. The food in the main dining room (Manhattan Room) was as good as the specialty restaurants, but the service was nowhere near as good. Our best meal was at Le Bistro. We also hit up the Local several times on the cruise and feel this is a vast improvement over O'Sheehans. Entertainment and Activities -- Very good experience with Laser Tag and Go Karts. I felt they were expensive going in (they are), but worth it. Bars were good and I especially liked the district brew house -- I hope this concept catches on for additional ships. Pool and slides were crowded even in cooler weather. This is a constant issue on megaships like the Bliss. I will say they added enough hot tubs at different locations and that was a plus. Night club was a ton of fun with better than average cruise DJs. Jersey Boys was amazing, Havana was terrible (I think it was written by a 6th grade drama class that ran out of time). Spa -- Had to set this aside as it was my least favorite aspect of the cruise. The actual set up is nice, so that is not the issue. The problem is the hard sell. Can I just get a sign/flag that says "I don't want to buy anything". The don't have the Brazilian steakhouse on the Bliss, but the green button / red button system could also work. If I am paying $200 for a service, I don't need you to lay into me to buy $250 miracle cream. Sure, let me know what is available, but a sales pitch in the guise of a "consultation" is an awful experience. I was waiting for the attendant to say "well, if you don't want my shampoo for $100 an once, are you interested in hearing about a timeshare I am selling". Service -- Good service, they got the job done with a smile. Ports -- It is not the fault of the ship (it is a customs/immigration issue) but the delay to get off the ship in San Fran should have been explained better in advance. I live close enough to SF that we did not have big plans, but felt bad that were visiting the city for the first and possibly only time. We did not do any ship based excursions. I look forward to the possibility of sailing on the Bliss again. For the right type(s) of traveler it is a really great experience. Read Less
Sail Date September 2018
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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