114 Norwegian Bliss Cruise Reviews for Family Cruises to Caribbean - Eastern

So I have been on RC, Disney and carnival. I can honestly say, sailing on the Norwegian was the worst experience. We booked a balcony room, which wa tiny! I mean very very very small. The bathroom layout was good. There is not much storage ... Read More
So I have been on RC, Disney and carnival. I can honestly say, sailing on the Norwegian was the worst experience. We booked a balcony room, which wa tiny! I mean very very very small. The bathroom layout was good. There is not much storage space. So when entered the cruise to a small casino, most ships you enter into a grand atrium. We were not greeted by any staff. Their was no instruction on where the food was or where to go. We finally checked into our room which was 1/2 cleaned. The staff had to reclean as trash was left in our closet. Staff members (pretty much all of them) were rude. You will not find good help! They charge for everything on this ship. Their is no set dinning time, so if you do not book your dinning everyday, you won’t get in. The food is mediocre even at the speciality restaurants. Their is no sports court to play basketball etc. They charge for laser tag, go carts etc. theaters and shows are not impressive. The Havana show was a glorified strip tease. Needless to say, I will not be sailing with this cruise line again. Everything closes down at midnight. One cafe open 24-7 with crap food. Read Less
Sail Date March 2019
The Bliss is a newer ship, but the layout is not very efficient. The elevators take forever, especially going to and from Deck 16 where the buffet and pools are. Guest Services and the Shore Excursion Desk are located in the same area ... Read More
The Bliss is a newer ship, but the layout is not very efficient. The elevators take forever, especially going to and from Deck 16 where the buffet and pools are. Guest Services and the Shore Excursion Desk are located in the same area where bands play and where games are played, making it impossible to hear anything. The photo folks set up camp in the middle of aisles and staircases, making for poor traffic flow. The cabin walls are paper thin and you can hear what the people are saying in the next cabin. The pool deck manager is horrible. There were 12 to 15 unaccompanied children in the hot tubs at all times (maximum 8 people capacity), the height rules for the slides were not enforced, and the laser tag and go carts were poorly operated and in complete chaos at some points. An hour wait is not uncommon, even with reservations. The people working in the carts were more interested in keeping the shiny new track and cars in pristine condition, than anyone actually having fun. No bumping anything and use your brakes were the two most used sayings. The head socks they make you wear under the helmet were filthy, with hundreds of uses a day without cleaning (head lice anyone??). The buffet food was fair, but the dining rooms were excellent. The comedians and the Jersey Boys were awesome. Sandra in the art department was very pleasant helpful, and the art auctions were fun. Maria (cabin steward), was very good and remembered our names after day one. All in all, a fair experience, but will stick with RCCL in the future. Read Less
Sail Date March 2019
Overall the Bliss is a great ship, very much in line with the Getaway or Escape. My family of 4 sailed on the Bliss the week of 3/23/19. We had two rooms as we added our 18 year old a few months after we had already booked. Our 18 and ... Read More
Overall the Bliss is a great ship, very much in line with the Getaway or Escape. My family of 4 sailed on the Bliss the week of 3/23/19. We had two rooms as we added our 18 year old a few months after we had already booked. Our 18 and 16 year old kids had an interior room right across the hall from our room, which worked out perfectly, While their interior room was small, I thought the bathroom was decent sized and storage in the room/bath was very good. My husband and I had a mini-suite. I like the size of the room and bathroom. Lots of storage and the balcony is big enough to fit 2 people comfortably. This trip was interesting as it was not as hard to find chairs as it has sometimes been on other cruises. The towel game was definitely going on, but not quite as early as I have seen it in the past. Chairs were often still available between 9-10, which I thought was better than usual. The weather wasn't the greatest a couple of days - which may have been a factor. We ate mostly at the specialty restaurants during the week. We at twice at Los Lobos and loved it. The tortilla soup and quacamole made at the table were fabulous. Cagneys was great, as always. We sat outside that night and our timing was perfect for sailing out of the Bahamas and to see the sunset. We also ate at Q and loved it. I had the brisket, which was amazing, such great flavor. They had a country band playing during our dinner, which was an extra treat as they were pretty good! It was nice having two new options to try on this trip with Q and Los Lobos, which I thought were both great additions. We also ate at Teppanayki one night and that was a bit disappointing. The food and show put on by the chef were good as always, but the service was terrible. They sat us and we had to wait 30 minutes to get served until they filled our table. We were not happy and complained and they didn't have much to say - just that someone would be with us shortly. Our other frustration with dinner one night was at Le Bistro - my husband and son did not have pants, so they would not let us eat there. That seems silly as their dress shorts and collared shirt looked better than some people in jeans and what looked almost like sweatpants. I think they should get rid of that requirement. When you are on vacation, you shouldn't have to wear pants! We generally had breakfast and lunch in the Garden Café each day. They have a nice variety of food and everyone could always find something to eat. My husband and son really like the pizza. My only other food related complaint is that they now charge $15 in Margaritaville when it used to be a charge by food item. They also won't let you take food out of there anymore. My husband and I used to like to buy the nachos for lunch and bring them back to our chairs to eat in the sun, which we can no longer do. That was another really irritating change. We had the adult drink package and thought the bar service was great on the ship and never had to wait too long. We especially liked the bartenders at the Mojito Bar and in the observation lounge. I tried lots of different mojitos on this trip, which was fun. We really loved the observation lounge on the ship. It was huge with beautiful windows for gazing at the ocean. A few nights we played cards with the kids and had a drink here before going to dinner. Very relaxing! The kids and my husband tried the go karts and thought it was fun, but ended up having to wait 30 minutes past their assigned time. The kids also tried laser tag one night and did not seem overly wild about that. The new water slide was cool, but people are still getting stuck once in a while. You would think they could get that fixed. We ended up not making any of the shows given our dinner schedule and we are not late night people. We did catch several bands though and thought they were great. We also liked the District Brewhouse and the Cavern Club. The Bliss is a large ship and was filled to capacity - however, given how spread out the restaurants and bars are, it never felt crowded anywhere, other than probably the Garden Café at peak times. We enjoyed the cruise and would go again! Read Less
Sail Date March 2019
Great spring break trip! Fun ship! Shows are awesome, food is great in dinnng room and in the specialty restaurants. We purchase the thermal Suite spa package and was worth the money! Enjoyed it so much. Kids has a great time, ... Read More
Great spring break trip! Fun ship! Shows are awesome, food is great in dinnng room and in the specialty restaurants. We purchase the thermal Suite spa package and was worth the money! Enjoyed it so much. Kids has a great time, made friends on the first day and pretty much saw them a few times as they were always entertained! Ship is beautiful and easy to navigate. The views from the observation lounge were perfect and it was so nice to have a little snack and chill On the couches looking out to sea. It was a little chilly in there so bring a sweater! The racwtrack and the laser tag is super fun. Just reserve them as soon as you board the ship! It gets booked really fast. Also reserve your dining and shows online before you board. You will get better chances of getting the times you want! All in all It was fantastic! Read Less
Sail Date March 2019
Last year as we were planning our cruise we were unsure about which cruise line/ship to choose. A friend told me about this new ship that Norwegian was sailing with a go cart track and laser tag. I started my research and was interested ... Read More
Last year as we were planning our cruise we were unsure about which cruise line/ship to choose. A friend told me about this new ship that Norwegian was sailing with a go cart track and laser tag. I started my research and was interested in so much more than go carts and lasers. I was impressed by the entertainment options, dining choices, and most importantly the itinerary offered. We made the decision to go ahead and book a week on the Bliss. There were a lot of mixed reviews about the early trips on the Bliss with the biggest concern around over crowding in common areas and long lines in the buffet. I found this to be a complete non issue during our trip. It’s really all about timing your activities. We really felt crowded in the dining room only once when we got a late start on the day and hit breakfast at 9:30am. Other days we were there about 8:30am with zero issues. The dining room staff were very friendly and helpful. We were offered the specialty dining package for 3 nights as part of our booking and we thoroughly enjoyed those nights. We ate at Cagney’s, Le Bistro (Favorite), and Teppenyaki. The entertainment was also a lot of fun with the Jersey Boys performance, Havana, and the Beatles band. The thing that initially got my attention for the Bliss ended up disappointing a bit. The Go Carts were fun, but the rules weren’t initially made clear and we ended up missing our time slot we paid for. It was also a lengthy process getting checked in, in the car, and around the track. The laser tag was also fun, but not particularly thrilling. Other things I liked were the fitness center, very nice casino, and extremely friendly bartenders and ship staff. Things that were meh were the shopping offerings, shore excursions offered, and bingo games. Only thing that was really poor was getting off the ship. It was chaotic, poorly organized, and not explained well. Everything taken as a whole, I would definitely cruise again on the Bliss and would recommend this to my friends and family should they ever ask. Ps: If you are ever in Tortola BVI and need a GREAT charter company and captain, try The Right Charter BVI and Captain Devon. Highlight of the trip. Read Less
Sail Date March 2019
Wonderful experience! My Mother and Father have taken both of my sister's families on cruises while I was the first born they decided I would be last for family vacation. I'm patient and that did seem fair. Then earlier in the ... Read More
Wonderful experience! My Mother and Father have taken both of my sister's families on cruises while I was the first born they decided I would be last for family vacation. I'm patient and that did seem fair. Then earlier in the year my Mother was diagnosed with breast cancer. Terrible awful cancer that required immediate highly toxic chemo to be pumped into her 71 year old body every two weeks then every week. She waited til she survived that and a right mastectomy before booking our cruise. See Blessing! Cruise booked but now on to 35 radiation treatments before we sail. Our vacation on the Bliss was exactly what she needed to recover. It was time we didn't know for sure we would have. One on one time with my Mother and she was spending time with her two grandchildren. The ship is huge but no one is on top of each other. The service was over the top. Did we do everything on that ship, no way! There is so much to see, but we enjoyed the beauty of the ship, the wonderful music that is around all the time, entertainment, views from our balcony and terrific ports of call. We spent one night just in the stateroom watching March Madness and ordered BLTs and pizza for the kids. If you have seen a loved one with cancer you know what a joy it is to just watch them eat! I've been on a few other cruise lines and I know that this Norwegian line was exactly where we needed to be! Read Less
Sail Date March 2019
After boarding ship and going to our cabin the very first thing we saw was a used condom on the balcony. Then the hangers were piled on the closet floor and a used bar of soap from the previous guest was left in the shower. Those were ... Read More
After boarding ship and going to our cabin the very first thing we saw was a used condom on the balcony. Then the hangers were piled on the closet floor and a used bar of soap from the previous guest was left in the shower. Those were the main things in addition to some other minor issues,,, We understand things happen and were expecting the staff to immediately handle the situation, but 12 and 15 year old children still don't understand why or what a condom is doing in our cabin. Not happy at all. Once housekeeping was called and given a chance to correct the issues the steward supervisor said someone would come clean it and just walked away. I asked him to take the condom with him, but he just left. Then I went to the guest services desk and after a 19 minute wait were greeted by the housekeeping supervisor who said they will get there to clean the room again soon. That day there were no considerations made and there was no sense of urgency to correct. Worst of all there was no closure, empathy, nor follow-up from management. It was not until the third day of our vacation that I asked about the issue at the front desk and if there was closure. Unfortunately, it took e showing the photos and the likelihood that 'd share an honest review online that I finally got the attention. In my opinion, there is not must that can be done to correct the condom found on the balcony by our children. GiGi, assistant Housekeeping Manager offered a $100 obc which we declined and they posted anyway. This was our third Norwegian cruise Getaway 2016 and Escape 2017 (RCL Oasis was 2018). Not a great start to our annual vacation. Overall, the vacation was good and even the worst cruise experience can be a great vacation. 7 great sunrises and 6 great sunsets... Friday night sunset was missed due to a dinner reservation and late departure from Nassau. The "waterfront" deck is one our favorite parts of the ship. Entertainment was good overall: Havana was "ok", Jersey Boys was very good, Hypnotist Richard Barker was awesome, and the music around the ship was good as well. Dining was "average" a best: service better than expected and food quality hit or miss. The buffet and main dining rooms were good/average food quality. The premium dining in Le Bistro and La Cucina were great. Unfortunately, Cagneys was again a bit of a let down :( It seems like there have been cuts on food costs and quality has suffered a bit. Ports and excursions were as expected. Eighth time to St Tomas and our first excursion to Megans Bay. Tortola was or third time and just walked around town a bit. Nassau has one of the prettiest sail in and away, but usually we stay on the ship in Bahamas :) Our kids 15 and 12 were very excited about the go-carts and laser tag. Unfortunately, the week passes were sold out before the sail away. We paid for a couple laps around the racetrack, but at $10 per person per 5-7 minutes was not a good value in their opinion (or mine since I paid). The real estate used for racetracks and laser tag was a sacrifice of other areas which were omitted or cut back. We will not likely choose another cruise with either go-carts or laser tag. I guess to wrap up this review, stuff happens. Sometimes people are disgusting and leave used condoms on balconies. When I purchased / reserved our seven day cruise I put my trust in Norwegian Cruise Line and their ability to clean up after disgusting people's behaviors. The worst thing about the whole thing is the lack of response, empathy, or care. Hopefully, this review and others may affect change with Norwegian and the way they handle future situations. Read Less
Sail Date March 2019
We chose the ship because it was the new big ship, it is new and big but very crowded because so much of the ship is taken up with the go cart track and private areas on the main decks. The service from the wait staff of great but customer ... Read More
We chose the ship because it was the new big ship, it is new and big but very crowded because so much of the ship is taken up with the go cart track and private areas on the main decks. The service from the wait staff of great but customer service is beyond bad, they do not care about any issue you have. We do not complain about anything but the power went out in our room couldn’t get anyone there for several hours. Asked several times if one of the three TVs in the pub could be changed to the ncaa tournament and was told sorry we can’t do that even though everyone in the pub wanted the same thing. The adult area in the back was closed everyday at 530 for a special event, it seems odd that we pay for a cruise and large portions of the ship were private a lot of the time including bars and restaurants, if you are going to allow groups to rent out part of the ship we should have been told before hand because it was everyday. Overall ships have started charging for more and more things that used to be included now they limit where you can go during your vacation. The food was Golden Corral type good everyday. The dining room now allows hats and swim suits, no lobster or decent steak that’s in the past. For a ship this size it’s lacking activities, the pool and hot tubs are packed and there is not a lot of activities around the boat. Read Less
Sail Date March 2019
We upgraded our 2 rooms to balcony; NCL put us on different floors quite far from one another. We have 3 kids 10 and 9, so it wasted a lot of time going between the 2 rooms. Our room person was just O.K., did the minimal functions, our ... Read More
We upgraded our 2 rooms to balcony; NCL put us on different floors quite far from one another. We have 3 kids 10 and 9, so it wasted a lot of time going between the 2 rooms. Our room person was just O.K., did the minimal functions, our kids attendant did better considering our kids were messy and our boy did have a few accidents wetting the bed. As far as the food, the buffet was great, way better than Carnivals. The seating in the buffet restaurant is way better too, with enough space to be comfy in. The main dining restaurant was poor as they actually forgot about us after our apps; we left after 45 min of waiting for the main course. Carnival has Guys restaurant and a Taco type restaurant which we loved both; Bliss did not have these free options, but should in our opinion. Carnival tops the Bliss for kids and us when it comes to entertainment. We went on the go carts once, the kids had to ride with us. The main issues were that the guy you see to get on was giving guests a hard time. He told us that our card was declined and to see customer service, which C.S. said our cards were fine. When we went back he was telling another customer the same story. That customer persisted and eventually the attendant said his card now worked. I don't know why he was doing this but the next day he told us the same thing, we just left and immediately went to laser tag and our card worked fine. Also on the go carts they seem to over control your experience and continually slow down the carts remotely. As far as the night time bands, I know preference is part of it, but Carnivals options were much more palatable to the ears. Carnival seemed much more upbeat at night whereas the Bliss seemed low energy with little to do. The worst part of our cruise was that 6 out of the 7 nights they shut down the spice bar area and stage for a private function. Just so happens we smoke, and that is the smoking area. We were moved upstairs with few ash trays and no bar. It did not seem right that we paid full fare and were not provided with areas we paid for. In all if your a family with kids I would recommend Carnival Cruise Lines, unless you want a real laid back sleepy experience where the vibe is not family oriented. Read Less
Sail Date March 2019
This was our first cruise of this size and it was great! We traveled with our 2 kids and in-laws and everything went very well. Below are my thoughts: Pros: - The balcony statement room had more storage than we anticipated. - The ... Read More
This was our first cruise of this size and it was great! We traveled with our 2 kids and in-laws and everything went very well. Below are my thoughts: Pros: - The balcony statement room had more storage than we anticipated. - The food in the main and speciality dining areas was wonderful with good portions. - With the exception of the pool area and breakfast buffet, you didn't notice cruising with 4,000 of your closest friends. - Lots of activity options on-board. - We felt safe with our kids being on their own. - Our kids loved the go-carts and arcade. - Getting on and off the ship at all ports was a breeze. - The ship itself was beautiful. Cons: - For extras like the go-carts, laser tag, arcade, etc. (primarily the kid activities), we felt nickle and dimed but we anticipated this in advance. The laser tag was just ok...would do something differently with that area or offer longer play time. - The service in Taste and Savor was very slow; we had the best service in the Manhattan Room (with the exception of dessert). - LOTS of partying going on around the pool so my kids got an eyeful at times. Not sure if this was because it was a spring break crowd or a smaller pool area. We weren't sure what to expect with a ship this size and we were delightfully surprised. It was a wonderful experience and something we'd consider again. Read Less
Sail Date March 2019
Truly had the most relaxing and amazing time aboard the Norwegian Bliss. I've done two carnival cruised before, This was my first Norwegian. In my opinion the Blew carnival out of the water. The staff was energetic, polite and ... Read More
Truly had the most relaxing and amazing time aboard the Norwegian Bliss. I've done two carnival cruised before, This was my first Norwegian. In my opinion the Blew carnival out of the water. The staff was energetic, polite and personable. The decor was breathtaking. My favorite spot on the Bliss was the "Observation Lounge" it was so peaceful and the veiws of the ocean or ports were breathtaking. The food on the ship was spectacular and never dissapointed. I ate 6 times a day, Haha. The ship also had a lot of entertainment options from games in the atrium, to pool and deck parties. Don't even get me started on the spectacular showing of the Jersey Boys! That cast could have been on Broadway! You could have never left the boat and been completely content with your vacation. As with everything there is always room for improvement. My few complaints would be that the Karaoke had minimal to no good selections. They had nothing from this decade and its like they took the bottom 4 songs off of mediocre albums. And lastly, the manhatten room both times was a bad experience, The first time we tried it the table was not clean, dirty plates were left and they expected us to eat off of them and were rude when asked to switch them out for new ones, Our second experience the waiters brought out wrong foods and never refilled our drinks.ect. he was probably the least frienly crew member we had come accross. To end on positives. The overall vacation was one of the best my family and I have taken. The freestyle cruising was so relaxed and the photographers captured amazing moments. We were celebrating my sisters sweet 16. And the last night managment was surveying in the Savor restraunt. They saw her sash and talked with us very thoroughly about our cruise experience. They asked for our cabin number and surprised her with decorations and a delicious Birthday Cake. We were stunned and feel that we would not receive such thoughtful and amazing treatment aboard any other cruise line. I had such a blast I literally left the ship planning our next cruise with norwegian! Id like to thank the amazing staff and crew for such a well rounded relaxing and amazing experience. Read Less
Sail Date March 2019
We booked this cruise about 1 year ago, paid a lot for 5 rooms and kept getting invites to bid for upgrades, meanwhile on other lines they typically upgrade at no costs, needless to say we ended up on the 5th floor paying for an ocean view ... Read More
We booked this cruise about 1 year ago, paid a lot for 5 rooms and kept getting invites to bid for upgrades, meanwhile on other lines they typically upgrade at no costs, needless to say we ended up on the 5th floor paying for an ocean view what the balconies costs, that wasn’t the biggest issue if you do not pay even much more to upgrade to the haven which is actually floors that are private that include a large pool, including a lap pool 4 large hot tubs a restaurant and a beach club, this space taken out of the ship makes this ship severely crowded and hardly anyone was using the havens private facilities. Impossible to get a lounge chair at the crowded adult pool every day. Food was good but service was average, At Cagneys they sat us in the bar and fed us dry filet mignons that we’re prepared, this was our third ncl cruise so we know the key differences. The ship Oversold the escursions, we know it would be a busy week but on larger ships are manageable but not when the space is limited by the poor architecture designed to separate guest this does not work and we paid way too much money to feel like second class citizens. We know there are suites and clubs that can be restricted but not 1/4 of the ship which took away from our experience and many others we get left with average service and overcrowding, this was our least favorite cruise out of 25 Read Less
Sail Date March 2019
We unfortunately went at a very bad time of the year. The ship was sold out. No room upgrades. We only made it to one show and that was because we waited in the standby line for 30 minutes. The specialty dinning location were full which ... Read More
We unfortunately went at a very bad time of the year. The ship was sold out. No room upgrades. We only made it to one show and that was because we waited in the standby line for 30 minutes. The specialty dinning location were full which meant the coupons we had were useless (dinning package). We did get into the ocean but that's an upcharge. . You can plan on taking 5 + minutes to get a drink too. The bars are packed. You'll eventually find a bar that isn't as busy. The smoking area was confined to a very small section of the H2O area and was closed periodically. Not a ship if you're a smoker. The food wasn't that great at the Ocean (small portion, cold), Smokehouse (expected better food, cold and band wasn't to my liking). The Garden Café was OK but the ice cream section was often closed and you have to wait in line...always. Observation deck is nice, quiet. But the best seating was always taken. (you know... book, towel, shoes holds the spot.) I wish the photographers would back off. There in your face a lot. The Brittan's Finest Band was good. (best Beatles cover band I've seen). St. Thomas, and Nassau were good shopping port but Tortola is still recovering. The worst was getting off the ship the last day. The lines were unbelievable. We got in a line we didn't need to for 20 minutes because there was insufficient direction once you got into the port. I think NCL has to get the reservation system working better. People get reservations for venues and then don't use them. You'll walk by a nearly empty venue but yet can't get in. I'd like to see NCL give us some insight on when to expect lineups and when not too. I would consider a cruise on a different date or option for the Heaven. Read Less
Sail Date March 2019
We just got off the bliss. We have three kids ages 9-14. I have to say out of the nine cruises we’ve done, this was by far the one we liked the least. First off, there’s no sports court. May not sound like a big deal to some, ... Read More
We just got off the bliss. We have three kids ages 9-14. I have to say out of the nine cruises we’ve done, this was by far the one we liked the least. First off, there’s no sports court. May not sound like a big deal to some, but to my children this was a very big deal. Instead there’s go carts and laser tag. We did both. They’re good. But honestly once was enough. They last five minutes if that. I would have preferred more pools and a court for kids to play basketball. There’s one pool for kids to use. And it’s tiny. The adult pool is right next to it. This makes no sense. There are few activities during the day to keep kids busy. I thought there would be more for them to do. The water slides are good but they could only do one as the other you have to be 100lbs to even go down it. Food was fantastic. Nothing bad to say. Tepanyaki was worth it. We also did Los Lobos which was good. Cabins are a little smaller than we’re used to but we made it work. Staff were all fantastic. Helpful and smiling. Over all a good cruise. But we surprisingly enjoyed the Carnival Magic more than we did the Bliss. Read Less
Sail Date March 2019
Fun times, Beautiful locations, the suite was roomy and the decor was done very nicely. A couple side notes ... if your gambling or playing any games like scratch offs that pay out cash be careful. We were told that our winnings were ... Read More
Fun times, Beautiful locations, the suite was roomy and the decor was done very nicely. A couple side notes ... if your gambling or playing any games like scratch offs that pay out cash be careful. We were told that our winnings were going in our account. However they never did. When we went back we were time that they dint do that. Winning get paid out in cash. The same attendant was there and just had a smirk on his face so we knew he was lying. Luckily it wasn’t much. One other thing to keep in mind. The room service...it is ok ! Probably because they get prepaid a specific amount regardless of what care they provide. Don’t get me wrong it wasn’t terrible, just could have been a bit better. Especially being the price we paid for a suite for two if us. We had two adjoining suite rooms which the balconies couldn’t even be open. A little disappointed. Food was good, service ok Shows good except Havana. Kind of boring. I think I actually dozed off in that one. Read Less
Sail Date March 2019
Boarding and Vibe beach club passes: We were novices to NCL so didn’t know what to expect. We knew the ship was sold out. Also none of our upgrade requests were accepted so we knew ship would be crowded. I had read about the Vibe and we ... Read More
Boarding and Vibe beach club passes: We were novices to NCL so didn’t know what to expect. We knew the ship was sold out. Also none of our upgrade requests were accepted so we knew ship would be crowded. I had read about the Vibe and we decided to try to get passes. The Vibe is a private deck area with a dedicated bar, snacks, hot tubs and cabanas. There are also dedicated attendants. We knew the pool decks would be insanely crowded as this week is spring break for a number of groups. So we decided to try for the Vibe at 200$ per person. We were not provided a boarding time at on-line check in time. But we had heard that was irrelevant and so getting a Vibe pass would be all related to ones time getting on the ship and getting a low group boarding number. Thus we did not use ship transfers and arrived to the terminal on our own early. We showed up at 9. Everyone there was pretty much doing the same thing. I’d say there were about 20 people in front of us. People were “well behaved” lol until security. Then it was a mad dash- we tried to check in as quickly as possible then ran up the escalator to get our boarding number. The agent gave us one of 2 remaining boarding group 1 cards. From there a line formed early on to wait for boarding even though boarding would not be until 11. People were pushing and shoving to be closest to the boarding door. The security guard moved everyone away from that door, and then people were upset since they had been lining up. Security guard threatened to call police. People moved back. I noticed a family who was not group 1 boarding tried to board with group 1. Etc etc it was chaotic. Then - the doors opened. There was an almost stampede. People ran to guest services. We were among the first and were told Vibe sold out. But then we hung around there a bit and a couple of people changed their minds so we got in by the skin of our teeth. The Bliss is a bit of a problem for vibe as this ship was built for Alaska. So the outdoor deck size is less of an issue for an Alaskan cruise. But for the Caribbean??? Smaller deck space meant that there were only 80 vibe spaces available. And I’m pretty sure one “representative” per group meant that one person could buy a bunch of passes. I think passes should be capped at 4 per individual but that’s not what happened. On top of it, Haven guests could already buy these passes before non Haven guests boarded and they did (based on what we saw.) The vibe itself is really nice. There are 6-7 cabanas and pool chaises laid out in 2’s. There’s a private hot tub and bar. There’s a limited menu and they bring around fresh drinks and fruit skewers. It’s very similar to the private Haven area (it’s actually immediately adjacent but there’s a door for Haven access which remains closed) except they have a white terry cloth covers on the chairs in the Haven. Price was 209 per person each for a lounge chair and 489 for a cabana for 2. The waiters kept key cards upon entry. At one point there were about 9-10 Green key cards (identify Haven guest) versus my orange card as a minisuite guest. Haven guests do get priority boarding so simply needed to ask for vibe passes upon boarding. I’m not sure I agree with that as they have their own private area. But that’s what happened. Also I’m not sure if loyalty status with Norwegian would provide a green key card. Mike from the Vibe was excellent and took care of us very well. Rooms: we had a mid-ship mini suite for 2. I honestly found the room rather small. Balcony also small. Rooms modern and had the necessities. Bathroom was nice and had shampoo plus conditioner (2 in 1) so glad I brought my own conditioner. We were on deck 11, 3 floors above the waterfront (outdoor promenade). The waterfront is noisy at night so we could not leave our balcony door open until after 11 or so at night. Dining: Day 1- Manhattan. We booked a reserved time for all dinners given the sold out status. From what I saw we were wise. Not sure how “any time” dining works on a sold out ship. Lots of people were waiting to be seated for dinner. So book a time and go.... or not go but probably a better idea to at least have a booked time in my opinion. Day 1: embarkation. We booked manhattan dining room (complimentary) and food was pretty good. Service also good. We also ate at the garden cafe for lunch which was good and we especially liked the Indian food and rotisserie chicken. Day 2: at sea. Booked le Bistro specialty restaurant. This restaurant has an upcharge but 3 specialty restaurants were included with our booking. I found the servers a bit uptight. When we entered they would not seat us unless everyone was there. My daughter was a bit late so they were only going to seat us if we gave up her place. Eventually they relaxed and said they’d seat us, but at a table without any view. They then sat us at a good table and we had a very nice meal. Again, like embarkation, it took a bit of work and persistence. Day 3: at sea. Los Lobos - mexican specialty restaurant for upcharge- this was a group event, so not sure if it was the regular menu. It was very good as well and excellent service. Thanks to Karl who went above and beyond. We write out cards to thank him. Day 4: st Thomas- always an excellent port stop. Great shopping and sightseeing. la Cucina Italian specialty restaurant for upcharge (again included with our booking). This was excellent. Really really good. Service started off rocky as they were trying to rush us but once we established that wasn’t going to happen we had an excellent meal. We met the chefs who were very kind. And this restaurant has an outdoor patio on the waterfront (deck 8) so we ate outside, and we were able to watch as the ship was departing St Thomas port. Beautiful sunset. Just a wonderful setting. Day 5: Tortola. This island was very primitive and it seemed in the middle of no where, and that not much was there. There was a huge cost to go to the beach. 50$ return US for 2- but we paid it. The place was devastated by the hurricane and there were still upended yachts in the waters that had not been claimed. 2 cruise ships a day go to Tortola. The beach was perfect but I would have preferred a different port. Taste dining room for supper was really delicious. Shrimp dish had 6 huge tiger shrimp and the beef short rib was really nice too. Jersey boys show- was surprisingly good. Was 2 hours long and was much better than I expected. Day 6: at sea. Taste dining room for lunch was lovely. They had very nice selections and yummy peanut butter cheesecake. Dinner at Manhattan restaurant was very good once again. Day 7: Nassau and Cagney Steakhouse There were 5 ships in Nassau so it was very chaotic getting off the ship. Line to return to ship was also long. Cagney was really really good. Excellent meal for main courses. Desserts were not so great. Re: specialty dining. We did not see the communication to book these in advance to avoid disappointment. By the time we knew we were supposed to book it was very difficult getting reservations. At guest services on arrival, there were restaurant representatives that booked at the dining. And unlike online, all the restaurants, laser tag the go karts could be reserved. With the ship at capacity it was definitely a good idea to reserve immediately on boarding to avoid disappointment. There are people who were upset with not being quick enough. We were able to move around reservations once on board but this required immediate attention. Reservations were otherwise filled for the week except for Los Lobos. The spa - is beautiful. The view of ocean is gorgeous and the pools are unreal- like being in the ocean. Based on Turkish baths. There is one hot tub like area where there is a honest to goodness tide and sound of the ocean. Water rises and falls and pulls you along with it. Just beautiful. Highly recommend getting a weekly pass for about 225$. On board a daily pass is 60$ so it makes more sense to buy the weekly pass in advance. We went every night at around 8 pm. Not crowded at all then. Such a relaxing area at the front of the ship with full views and floor to ceiling windows. Observation lounge- deck 15. Not to be missed. It’s absolutely a stunning place for coffee, snacks, or a drink from their bar in the evening. Gorgeous room! Staff on Norwegian by in large very very good. Most greeted us only with smiles. You do feel on this ship that you are being constantly charged - so you need to be careful with what you’re charging etc, Norwegian has lots to offer for kids (water park) and entertainment. So that’s good. But at capacity it would be very difficult to find ones own space without the Vibe Beach club pass. My kids loved the laser tag and I did go karting once and wish that I hadn’t!! It’s not for those who don’t want to race. I did the inner tube water slide once which was great. Did not do the drop water slide one. Internet on board- unlimited did work, but there were limits on browsing and attachments. I messaging for iPhones worked. Could not otherwise text. We didn’t know about the 9.95 messaging service that you could do through the Norwegian App and had we know that definitely would have used that service. Overall: very good cruise. Now that I understand how Norwegian works I would do a few things differently the next time and try and cruise off peak. Read Less
Sail Date March 2019
Just got back from this cruise and since I have a few big + and a few big - I thought it would be useful to provide a review. We travelled two families and we are from Europe (Sweden) and we have been on one cruise previously. Dining ... Read More
Just got back from this cruise and since I have a few big + and a few big - I thought it would be useful to provide a review. We travelled two families and we are from Europe (Sweden) and we have been on one cruise previously. Dining - quality in a la Carte restaurants included in all inclusive was way below expectations given Norwegians reputation. Service in restaurants - this was probably the worst I have ever experienced. They got orders wrong. They left us sitting with finished plates. They were very rude also in situations where we were not being critical (rolling eyes, looking away, sighing etc). Pool deck - terribly crowded and impossible to get a sun bed if you arrive later than 9 am. Costs - from the outset it feels that Norwegian is doing their best to milk more money from their guests. There are many additional costs. Youth club - very nice, friendly, joyful and imaginative staff. Our 4 year old loved this!! Read Less
Sail Date March 2019
We are a family of four from Montreal Canada, and have been cruising for over 25 years now. We have cruised on NCL ships three times previously. Let me preface this by saying that this is from a personal perspective. You may experience ... Read More
We are a family of four from Montreal Canada, and have been cruising for over 25 years now. We have cruised on NCL ships three times previously. Let me preface this by saying that this is from a personal perspective. You may experience things differently, depending on what you want to get from your cruise experience. EMBARKATION was a breeze. We arrived at 1pm and were onboard at 1:20pm. No crowds, no waiting. Perfection. OUR CABIN was as expected, and ready for us. We had cabin 9700, a “cruise ship secret” (there are only 5 of this type of cabin on the ship). The room was enormous, easily more than DOUBLE the size of a standard (more expensive) balcony cabin. There were two sinks and a bathtub in the bathroom, and tons of space for our teenagers to spread out in. Lots of AC and USB plugs scattered around, and TONS of closet and storage space. Category was Large Outside, category O1. No balcony, but who cares? We had a large round window facing the bow of the ship. Perfect score on the cabin as well. The drawback? - a very long walk to everything on the ship except for the buffet and the theatre. THE FOOD: NCL did their usual excellent job in the buffet. Everything was consistently fresh and tons of choice for lunch. Lots of tasty food, and the Prime Rib is a standout, simply because they will grill it for you on request. This is the absolute BEST! Dinner selections in the buffet were scaled back significantly though, so were a bit disappointing. Half the counters were closed. The dining rooms were a different story: mediocre dishes served on the cold side, by wait staff that lacked polish. Nothing really stood out as noteworthy. However, it was the specialty (for fee) restaurants that totally dropped the ball for us. We had Teppanyaki and Cagney’s for dinner and Margaritaville for lunch. All failed miserably. Teppanyaki seated us at a huge table, where the chef had to serve 15 people… For those in the know, most Japanese steakhouses have their chefs cooking for 6-8 patrons maximum. As a result, dinner was long, and somewhat cold, with long pauses in between servings. The chef forgot a lot of orders, and had to be reminded. Cagney’s was a complete mess. The steaks were fine, but the sides, and what they call “sauce” for the steaks were a complete fail. The “House” steak sauce was just HP Sauce in disguise. Wait service was somewhat inattentive here as well. Margaritaville served an excellent nachos plate, but the Margarita I got was not served in the proper glassware (a highball), and the rest of the food was just ok. Not at all worth the upcharge, and no wonder it was always deserted. ENTERTAINMENT AND SHOWS: It was 2:30pm or so before we could start looking at booking our entertainment on the TV in our cabin, and the Comedy shows, and Prohibition the Musical, were fully booked by then. NCL needs to fix this. I don’t want to spend my first hours on a ship booking my entertainment. Maybe make them available prior to the sail date, online. Laser Tag was also fully booked, so my kids were disappointed. We did manage to book the Go-Karts though, which turned out to be pretty cool. My wife went to see Havana! And said it was just ok (and she loves those type of shows). However, the Jersey Boys were, in a word; spectacular. The cast received a well-deserved 5-minute standing ovation at the end. The comedy shows we managed to sneak into at the last minute were average. All-in-all, NCL needs to schedule MORE shows, if the venues are so small, and demand is so large. BEVERAGE SERVICE: Waiters were inattentive, for the most part. They circulated in the wrong directions (back to the front), and needed to pay more attention, maybe face the clients more. I waved, I stood, to no avail. When I finally got a hold of a server, then it took 30 minutes for them to return with my drink (and my room card, or else I would have just left). I guess that’s how they keep the clients from leaving: take their room cards hostage. Beverage service by the pool was equally spotty, and the servings in plastic cups were a complete joke. But I guess that’s to keep the drunks from tossing the glassware around. Safety first…. BEVERAGE QUALITY: My go-to drink while cruising is the classic Mai Tai, and I ordered several on the Bliss. They ranged from excellent to totally spit-worthy. NCL needs some more training on basic drink assembly, and consistency from bar to bar. If I’m paying $11.99 for a drink, it had BETTER be good. And from ANY bar on the ship, for that matter. THE ULTIMATE BEVERAGE PACKAGE: Here was the single biggest problem with this cruise: passengers were blind stinking drunk. All the time. And not just a few. As the day, and evening wore on, the staggering and obnoxious behaviour got worse and worse. It was borderline disgusting. Drunks were literally falling into elevators when the doors opened, sometimes caught by those inside, sometimes not. The Local Bar was the hangout of choice, and often the events in the atrium below were drowned out by obnoxious drunks bellowing at the top of their lungs at the bar, egged on by the service staff, who banged metal plates repeatedly in an equally-annoying manner. A quick bite at The Local restaurant was also quite unpleasant by consequence. Some passengers were clearly over-served, and the vomit in the passageways on a completely calm, waveless night was beyond unnecessary. I have NEVER seen a more active ship’s security staff as on the Bliss. If this is the “future” of cruising, then the shine of a very nice ship just got sucked down a very loud cruise ship toilet. They need to go back to the charge-for-drink system, which seemed to control passenger comportment on cruises for the last 25 years. However, the current NCL TV advertising only screams FREE BOOZE!!! “Feel Free” to get hammered!!! Hallelujah!!!! Not good. I guess a few more drunks have to fall off their ships…. And I suppose I will choose my next cruise with this fact firmly in mind. I don’t know why this ship is marketed with all the “family” stuff (Laser Tag, water slides and Karts, etc) and then they decide to go All-Inclusive. It’s just completely contradictory to a family-friendly atmosphere. However, if you want to get drunk for cheap, then this is definitely the ship for you! DISEMBARKATION was as tedious as embarkation was a breeze. Being less-desirable foreigners, we had to wait in the extra long line-up. Always a joy. We lined up at 9:15am and were off the ship at 10am CONCLUSION: This was an average cruise overall (WAY better than our abysmal first time on MSC last year) but it could have been so much better. The potential is there. The fellow passengers make or break the cruise experience for us, and the drinking was way out-of-control on this ship. NCL also needs to fix their sub-par specialty restaurants, and markedly improve their dining room food quality. We will be considering other lines for our next cruise, as a result. Read Less
Sail Date March 2019
We loved this whole experience. Everything was great! Service was amazing. Embarkation and Disembarkation were both very easy. The ship is beautiful. Make sure to take advantage of every thing they offer. Free entertainment and free ... Read More
We loved this whole experience. Everything was great! Service was amazing. Embarkation and Disembarkation were both very easy. The ship is beautiful. Make sure to take advantage of every thing they offer. Free entertainment and free jewelry. Cabins are beautiful! Make sure to get one with a Balcony. Don't settle for an cabin with out one. They make the experience 100 times more enjoyable. Dining: Where to start: Cagneys is hands down the best steak I have ever had! Taste and Manhattan Room were awesome. Savor was terrible, Service was bad, food was bad. The whole experience in that restaurant was terrible. The staff is not helpful. Make sure to see Jersey Boys!!! Awesome show! The 4 guys of the group are so good! The guy playing Frankie Vallie was the best. My room service was amazing! If you get floor 13 you will be taken care of greatly. Vergillio was my steward and he was amazing! Port excursions were fun and very worth it. We had 2 children with us. My son is 10 and my daughter is 7. They absolutely loved splash academy! They begged to go all day everyday!! Make sure to have your children check it out! I would go again and again! It is so fun! The bilss was amazing. I would Cruise NCL again. Read Less
Sail Date March 2019
The Norwegian Bliss is a beautiful new ship that really stands out for the broad number of bars/lounges/common areas that make a very big ship feel smaller. They have separate bars that cater to almost* any type of appetite, from dedicated ... Read More
The Norwegian Bliss is a beautiful new ship that really stands out for the broad number of bars/lounges/common areas that make a very big ship feel smaller. They have separate bars that cater to almost* any type of appetite, from dedicated bars for whiskey (Maltings), mojitos (Sugar Cane), beer (District), wine (The Cellars) and much more. Most of these on deck 8 also had an outward facing prescence on the Waterfront (a path around most of the ship), which was very cool. However, a key concern for me is the wine -- hence my screen name -- and while most of these bars were quite good at what they did, the wine program across the ship was quite poor, I'd rate it only 2 of 5 stars. Wine Program: -- Limited Wines in the Package -- A first problem is that the wines by the glass were extremely limited. There were 30 of them that were available in virtually all bars and restaurants and of those 18 were available within the Premium Beverage Package (i.e., under 15). The remaining wines -- as well as a few that were more expensive and available only in The Cellars or at the steakhouse specialty restaurant, Cagney's. The upside here is that you could get an credit of $15 toward any of the wines above your limit, so a $20 wine would cost you $5 out of pocket. My concern here, though was that the # of wines by the glass were quite limited and really were pretty standard (e.g., chardonnay, white zinfandel, cabernet). There were a number of other bottles that were under $50, which is the price that should be "within" the package by the glass, that were not available. One example was a Gruner Veltliner from Pfaffl that was very nice and given the bottle price of only $33, would have been a no-brainer within the package. -- Wine Service was limited -- The knowledge level of most wait staff for wine, including the bartender in The Cellars, was quite low. On several occasions we asked about ordering a Zinfandel (a red wine) and were asked if we meant a White Zinfandel. More disappointing was that the time to take a wine order and bring it to the table was very long. For example, at La Cucina (a specialty Italian restaurant) we were seated at 7:20pm and after we didn't get a wine list asked for it (2x) before they brought it and took our order for a bottle of wine. We didn't actually have the wine in our glasses until 8pm -- after which we had already been served our appetizers. Happily, we did meet a very nice Wine Steward, Prince, in the main dining room who made the experience there quite nice by providing recommendations and even allowing us to sample a wine or 2 that were already open to see if we might like it. Unfortunately, this was the last night of the cruise. Overall, the wine program left a lot to be desired relative to other cruise lines. It seems that NCL takes drinking very seriously for everything except wines. The District had 24 beers on tap as well as many, many more by the bottle. All of those were in the package. Wine, on the other hand, appeared to be an after thought. I can only figure this reflects the preferences of the guests, but if so I means I won't be eager to return to NCL. Entertainment: A true highlight of the Bliss was the sheer amount and quality of musical entertainment. From the main stage show of Jersey Boys (that was as high of quality as what we paid to see in Chicago) to the incredible Beatles impersonators in The Cavern, it was top notch. There were also a number of acts that were performing around the ship so that one always had about 3 options to choose from. The only real complaint about the music was that the pool band, which played from about 1pm to 4pm every day, was so incredibly loud that it drove us away from the pool. The music was well done, but when your stomach shakes from bass while reading, it is a bit much. Pool Scene: -- A rowdy, hard-drinking crowd, that got a bit over the top by the end of the day. There are only 2 pools on the Bliss and both are on the main deck. One for the kids and one for adults. The entire deck was VERY crowded and typically all chairs were taken by 7:30am. The crowd on the adult pool hovered between 45 and 60 years old and were a rowdy, fun loving bunch. This was entertaining, but at times it became a bit much and we had to divert our kids attention away from them. Quite frankly, it felt more like a Carnival ship. Maybe that was atypical for NCL, but we were surprised. The Bliss would have been infinitely better if there had been a pool in the Spice H2O "beach club" in the back of the ship. We visited one day and saw people taking multiple shots at the bar and more than 1 person had to be escorted back to their room by security. It would have been great had that facility had room for all the "adult-only" pool guests. Kids Programming: -- A real highlight -- The kids program Splash Academy was a very nice option and our kids couldn't get enough of it. They felt the organized programming was a real nice feature -- even compared it to a Disney cruise -- a very high compliment! Other Options: --Nickel and Dimed -- There were lots of fun options to do on the ship, such as laser tag and go karts. Both were a neat feature and priced at 9.95 were a reasonable value. However, there were so many upcharges for specialty restaurants, games, bowling, that one began to feel that the entire focus of the staff was on the upsell. When you've already paid for an all incusive vacation (with the drink package) this does get old. Overall, we had a fine time on the Bliss and felt there were a number of real assets to its design. The number of clubs/bars/lounges was impressive and the entertaining was tremendous. But the ship did feel crowded, particularly at the pool deck and buffet, and it was clear that NCL does not take its wine program seriously enough. Read Less
Sail Date February 2019
I chose this cruise because I wanted to try NCL and the new ship the BLISS. The race car track and laser tag peaked my interest as well as the specialty dining options. I am a die-hard Disney Cruise Line fan and I have cruised on Royal ... Read More
I chose this cruise because I wanted to try NCL and the new ship the BLISS. The race car track and laser tag peaked my interest as well as the specialty dining options. I am a die-hard Disney Cruise Line fan and I have cruised on Royal Caribbean and Princess. I would rate Disney #1, Royal Caribbean and NCL tied for second and Princess #3. Let's get to it; embarkation was super fast and easy. It seemed like confusion but they move you through the line quickly and get you on-board. It took us about 35 minutes from getting off the bus at the port to walking through the casino on the ship. There were 8 in my party. We went straight to guest services to get our race car and laser tag reservations ($9.95/person) and our dinner reservations for Cagney's (could not book 8 online). No problem with any of this. In and out in 15 minutes or so. The reservations were not handled at Guest Services, they were done at the Social Club and the Tepanyaki restaurant. Went to the Garden Cafe' buffet. Place was packed but we expected that on embarkation day. Plenty of friendly staff and well presented food. Lots of options. Got a seat for 8 in 15-20 minutes. Were in our cabin (12200) at 1 pm. Food...Garden Cafe' buffet; ate there several times per day. Good variety, large dining room with tables, booths and tall tables with bar stools. Many stations with the same items so you don't have to stand in one line for pizza! Fresh fruit, salad, hot and cold entrees, ice cream (soft served and hand dipped with cones), flavored water, coffee and tea. windows wrap around front of ship so you always have a view even if you're not seated at a window. Staff cleans tables constantly. You can take your food with you to the pool deck or your room or just walk around the ship eating! The Local; similar to a BWW or Applebees. Decent food, breakfast, lunch and dinner, complementary. Loud due to the location. Savor and Taste and the Manhattan Room; main dining rooms for dinner, complimentary, Manhattan room is huge, you'll get a seat quickly, all three have the same menu, Savor and Taste are more intimate. Could not accommodate 8 of us so we ate in the Manhattan Room. Decent food, good staff. Specialty Dining: Q...great bar-b-q, live country band, not busy. Had ribs, chicken, sausage, really small sides. Three meals including soda for $56. 20% gratuity was included in the $56. Food Republic...limited sushi menu but the crispy salmon and pork dumpling were excellent. 1 of each for $16 including a soda. Cagney's...food was served cold and not prepared per instructions. Sent back 4 different entrees to be redone. Crab cakes not good! Steaks were okay (Palo's on Disney has the best filet). Staff took off the appetizers. 3 meals with sodas $57.60. Los Lobos...really good Carne asada steak with guac and chips. Free with cruise package. Coco's...gelato instead of ice cream not my favorite. $15 for a huge gelato sundae. Did not eat at the other specialty restaurants. Drinks: I don't drink but the other folks told me the drinks were watered down. Maybe they don't use top shelf alcohol. If you have the Ultimate Drink Package, drink up! Plenty of bars throughout the ship. Did not go to any shows, no bingo, no comedy club, no art auction. Casino has lots of slots, 1 craps table and 1 roulette table. Lots of poker and blackjack. Pool deck is a good place to dance and listen to music. Live bands play every night in different locations on the ship. Pool area is always crowded so go early if you want a lounge chair. Don't think about swimming. You'll be lucky to get your feet wet. Even the Spice H2O area was crowded. Race car track was awesome. Only problem is they slow your car down if you go too fast. Laser tag was fun but you have to shoot the opponents rifle. You can cover the sensors so you don't get shot. Staff members are on your team. They know how to cheat! Service was great. Plenty of friendly staff. Some sing while serving you treats. Ports were okay. I've been to St Thomas (Megan's Bay) and Nassau before but I wanted to visit Tortola. If you are not doing an excursion in Tortola, don't waste your time getting off the ship! Not much to see or do, limited souvenirs, blah. Fees: There is a service fee of $14.50/day/person charged on this cruise. That was $304.50 for our cabin. Make sure you read your contract as it explains what this covers. I had them take the charge off my bill because most of the services it covered I did not use. I always prefer to tip the staff personally anyway, which is what I did. There was also a fee for drinks to be served at pool side. So, if you are laying on your lounge chair and order a drink, there is a charge of 88 cents to bring it to you. All specialty dining has a 20% gratuity added into the price. Room service has a $7.95 fee. If you order something that is not listed on the menu, you pay for it and the 20% plus the $7.95 fee. Make one big order and eat it all day. We had a photo session with the photography studio to take family portraits. We spent almost two hours with the photographer. Took pictures in the studio as well as on the lighted staircase and anywhere else around the ship we requested. The photographer was very thorough and patient. Unfortunately the price for the digital photos was extremely high. $1,999.00 for 72 digital photos (no prints) or $1,599.00 for 36 (no prints). There were some additional options with the most expensive package being $2,399.00. A single 8x10 print will run you $24.99. We had some problems with our photo package that have not been corrected yet so I'll just say, if you get digital prints, make sure you look at them on the flash drive BEFORE you leave the ship. The observation lounge is a very nice area with plenty of chairs, sofas, and lounges plus snack and beverage stations. It wraps around the front of the ship so if you get there early enough you can get the same view the Captain gets from the bridge. There were always seats available on the sides and it was always quiet. Great for reading and napping! The water slides, ping pong, miniature golf, arcade, etc. are nice as well. There is even a two lane bowling alley in The Local. There is a cost for the arcade games and bowling however; $6 per person for bowling and $1.10-$2.20 for arcade games. Overall I give my cruise experience a 6.8 out of 10. The ship is beautiful, modern, well decorated and laid out smartly. Friendly and plentiful staff. Always something going on but plenty of time to just relax as well. Read Less
Sail Date February 2019
We chose this cruise because of the size of the ship, the numerous food and entertainment options, and the size of the staterooms. We also thought our 11 year old twin daughters would enjoy all of the activities for them. First, we ... Read More
We chose this cruise because of the size of the ship, the numerous food and entertainment options, and the size of the staterooms. We also thought our 11 year old twin daughters would enjoy all of the activities for them. First, we spent the previous night in Miami, and stayed just north of the airport to save at least $150 compared to hotels near the port. Uber XL the following morning was less than $30 to the port terminal the next day. Embarkation was super easy! We boarded at 10:30AM, and carried our own luggage. We waited in line less than 5 minutes, and the process was quick and easy. Even though our room wasn’t ready, we were allowed to drop off our suitcases. We stayed in mini suite #10800, and found it to be plenty roomy. The bathroom was large with two sinks, and a large shower. The shower size was important to me since I have some mobility issues after losing my right leg and walking with a prosthesis. A shower chair was provided on request. I was able to get around the room reasonably well, but needed to crab walk past the bed. There’s also a half step up to get in the bathroom, so this was a little tricky. With my prosthesis on, I had no trouble getting in/out of the bathroom. The shower had a perfectly placed grab rail as well. There was a large closet with lots of hangars, cubbies for t-shirts/shorts/etc, and a safe. There were several outlets on the counter next to the TV and above the mini fridge. There were also 3 cabinets with shelves inside below the TV which offered extra storage. The balcony was surprisingly large and had two comfy chairs and a large table. We found our stateroom to be soundproof and never heard anyone above, below, or next to us on either side. Room blackening curtain was fantastic over the balcony sliding glass door. Our steward, Mel, was absolutely fantastic. He spent a lot of time with our girls, and they couldn’t wait to learn how to make towel animals each night, as well as the chance to ask him where he was from and about his family. Mel is a true gentleman. He took great care of our room, and we never wanted for anything extra. Our stateroom was always clean, and always had fresh ice. We never touched the mini bar. We had the Ultimate Beverage Package which was great. Every bar we went to throughout the ship was well-stocked, and we never waited more than a minute for service even during peak times. We also purchased the soda/water package for our daughters which was also well worth it. We typically ate breakfast and lunch at the Garden Cafe on deck 16, and the food was quite good with a great array of choices. For dinner, we went to Teppanyaki twice. This is a must-do, even if you have to pay for it. The chef’s show was fantastic, and the food was wonderful. Portions are massive. Q BBQ was also great, and the short ribs were tender and delicious. Ocean Blue was also excellent. At each of the pay restaurants there are photographers who will take your picture and at the end of the meal offer to sell a package or single photo. This is your only opportunity to buy the photos as they won’t appear on your room account/photo code. We also ate at the Local, and they have fantastic wings. The Manhattan Room was very nice, with rotating menu options and classic menu options that do not change. We thought the complimentary food choices and options were great! Frankly, besides Teppanyaki, I didn’t want for anything else. My daughters always found plenty of things they enjoyed as well and had zero complaints. During our at sea days, we hung out at the pool on deck 16. Be sure to get there by 7AM or you won’t get a chair. It fills up quickly! Service was great at the the two bars. Tipping your server will get you fantastic, friendly, and frequent service. I typically gave $20 each day we were on the pool deck, and in return we were served given ice filled buckets of beer in perfectly timed intervals! Carlo and Joe found us each day. They are both fun to BS with, are super friendly, and are fantastic at what they do! Our girls loved the pool, hot tubs (there are four on deck 17), and also spent a ton of time on the slides. The bands that played daily included Siglo and Familiar Strangers. They were fun, played good tunes, and sounded great! The DJ playing music in between the bands was also good. At night, there were themed parties including 80’s and 90’s night. We loved the pool deck area and spent a lot of time there relaxing. Besides the water park/pools/slides/hot tubs, our daughters and my wife loved the race track. They didn’t do the laser tag. They also loved the ping pong tables. Our girls tried the Splash Academy, and enjoyed the freedom of being old enough to sign in and out after a minimum 2 hour stay. I was surprised to hear how much fun they had there, with age appropriate activities and games - they actually asked if they could go back! The staff in the Splash Academy were great and our girls really enjoyed it. Arriving at St. Thomas, we found disembarkation to be quick and easy. We did the Powercat and Snorkeling excursion, and had a BLAST. The crew with Coolboats USVI were fun, the included rum punch was delicious and plentiful. We first snorkeled and got to see stingrays, turtles, and many tropical fish. Then, we went to the beach for a little over an hour, followed by a cruise back to port with a dance contest. Perception at the time indicated awesome dance skills. Review of video later showed that the rum punch skewed perceptions. This was a great experience and we would do it again. St. Thomas is still recovering from the hurricanes, and there are a lot of boarded up shops. Next, we stopped at Tortola and opted to take a cab to Cane Garden Bay beach on the North side of the island. Cab fare in an open, safari type F-350 was $16 per person round trip. The cab ride was interesting...lots of steep, narrow roads. It took about 15” to get from port to the beach and vice versa. Build in some extra time as the trucks won’t leave until they’re full of passengers. Tortola is also still recovering from the hurricanes. Beach chairs were $20 for a pair with included umbrella. Beer was cheap on the beach, at $3 for a bottle of Coors Light. This is a BEAUTIFUL beach, and we didn’t find it too crowded. We loved our day here and would definitely do it again. Following a day at sea where made port at Nassau. This is definitely a tourist trap type of place and was very busy with a total of 5 large cruise ships in port at the same time. We took a cab to Cable Beach, with round trip costing $8. Beach chairs were negotiated to $30 per pair, and umbrella negotiated to $10. There are lots of people here selling snacks, water, soda, and beer, as well as an endless variety of “stuff” like conch shells, jewelry, swimwear, etc. There are stands selling drinks from coconuts and food. You can also buy fried and BBQ chicken from people selling this out of backpacks. We passed on the backpack chicken, but saw several others brave enough to buy then actually eat the chicken. You can parasail, rent a jet ski, or ride on a towed banana inflatable. The beach was stunningly beautiful, the people were friendly, and we had a great day! We saw Jersey Boys which was good, and we found the Bliss theater to be very nice. We also caught the Beatles show in The Cavern. This show was a blast and the band members fed off the positive vibe in the room that night, playing longer than scheduled. The shopping options were nice, and we stocked up on duty free liquor that was reasonable priced. Our girls loved the charm bracelets with $5 charms of the day. T-shirt sales were held at least twice, with a good selection of 2 for $10 shirts. Disembarkation was super easy, and we chose self-assist. If you don’t mind carrying your own baggage on and off the ship, this is the quickest and easiest option in my opinion. We loved our experience on the Bliss, and look forward to going again next year. We’ll probably try a western Caribbean cruise. Overall, our service and experience was spectacular! Read Less
Sail Date February 2019
GETTING TO THE SHIP: Our trip started in chaos when Spirit Airlines cancelled our flight on Friday morning. Our group of 10 from Pennsylvania were able to find last minute flights on Delta out of Pittsburgh and arrived in Fort Lauderdale ... Read More
GETTING TO THE SHIP: Our trip started in chaos when Spirit Airlines cancelled our flight on Friday morning. Our group of 10 from Pennsylvania were able to find last minute flights on Delta out of Pittsburgh and arrived in Fort Lauderdale late that evening. Thank you Delta!! We stayed at the Hotel Morrison in Dania Beach. New hotel with nice rooms, comfortable beds and a nice breakfast. SAS Transportation picked us up at 9:00 am on Saturday and after a quick ride we were at the terminal by 10:00am. EMBARKATION: Check in and Boarding was quick and easy and we on the ship before 11:00 am. After reading other reviews we immediately went to Deck 6 and booked the Go Carts, Laser Tag, Prohibition and a late night session of the Comedy show. They had signs directing you where to go. SHIP: From there it was time for a drink and to explore the ship. Since we had been on the Escape and Getaway the layout was easy to follow. We checked out the Garden Cafe and then headed to the Observation Lounge. It soon became one of our favorite places. We ended up there several times for drinks and a late lunch. The enclosed smoking area in the Casino was a plus. It was nice to go through casino and not smell like smoke. But we still didn't win on the slots. NCL continues to use the Atrium for lots of activities. Not my favorite layout but it seems that it works. Pool area was always crowded but we were always able to find a chair. We weren't too picky and some days the locations were better than others. Yes people still save chairs, even though they have large posting on the video board. We were happy to find Auggie as one of servers by the pool area. We met him on the Escape and he treated us great again. He was always smiling and hustling to keep us hydrated. Please make sure you tip the staff who do a great job when on board. CABIN: Our cabin was an Aft balcony 10132. Bed was closest to the balcony and had adequate storage. Our room steward, Oh was great. He kept our room in great shape. Whatever we asked for it was done when we came back to the room. Towel animals were a treat every night. DINING: Food was fantastic. We ate at Taste, Savor, the Manhattan Room, Local and the Garden Cafe. We had great food and service throughout. The Indian selection in the Garden Cafe was really good. Always get to try a few new dishes when on a cruise. ENTERTAINMENT: We attended Jersey Boys, Havana, Prohibition, the Beatles show in the theater and the Comedy show. Every show was excellent. Jersey Boys and Beatles are not to be missed. The bands playing around the ship were excellent as well. ACTIVITIES: Go Carts were really fun. We had a car that wouldn't work so it took a while to get going. We had 10 cars in our group including a 14 year old who blew us away. Laser Tag was also fun. We did it at night which I would recommend. Having some young team members is key to winning. We attended the Cruise Critic bar crawl with about 60 of our new best friends. Starting with a tequila shot was not the best idea. PORTS: St Thomas we did the NCL Magens Bay and Shopping Excursion. Sonny Liston was a great driver. He made some extra stops for photos on the way. We had rain at the beach but it was still great be in the water in February. Downtown shopping was okay but we've been there before. Tortola we got off the ship and checked out the shops. Nassau we took a taxi over to Atlantis and tried our luck at the casino. The ride over was great. Coming back we took every side street and back alley imaginable. Then we took a short cut through the hospital parking lot. I have never seen a van equipped with a residential HVAC unit. We should have bailed at that point. EMBARKATION: At this point we really didn't want to leave, but after a quick breakfast we said goodbye to the Bliss. Getting off was quick and easy. The face recognition system was cool. SAS Transportation was right there to pick us up and get us to the airport. Overall it was a fantastic cruise. After watching the ship get built and following her earlier sailings it was great to experience the BLISS and all the great features and activities. What can we do for an ENCORE?? Read Less
Sail Date February 2019
This cruise was almost sold out so, a lot of people on board. Lovely ship, new and shiny and wonderful decor. Chose this ship because of the activities that were offered, especially for kids. There were lots of things, but for our family, ... Read More
This cruise was almost sold out so, a lot of people on board. Lovely ship, new and shiny and wonderful decor. Chose this ship because of the activities that were offered, especially for kids. There were lots of things, but for our family, with 3 grand children, of varying ages, they kids were not able to enjoy the various "clubs" together. Yes, there were other things to do but, they would have been separated and they did not want that. The cabins were very nice. The mini suites had a much larger bathroom than we have had on other cruise lines and that was great. Balcony was kinda small. The staff was exemplary, everywhere. The cabin steward was outstanding and the service in the restaurants and bars was excellent. The food, by accounts of all 9 of us, was very good wherever we ate. In my opinion, the outdoor areas were severely limited by the go kart space, the laser tag space, water slide area and the Haven space. This left very little room for the pool area and it was incredibly crowded during the 4 of the 7 day cruise. Very small and extremely crowded pool area......that closed by 6 for outdoor movies. I think it is a poor design just to add attractions. Oh and the lineups for the water slide made it not much fun for the kids, they got tired of waiting. Same went for the carts, long lines and reservations needed. Laser tag was only open in the evening. The arcade was expensive and if you got a pass, it was only good for less than half of the games inside. The kids clubs were closed from 12 till 2. For a ship of this size and with that many people, the theater is very small as are a lot of the entertainment venues. If you didn't get a reservations (as they were booked up early) and the wait lines were not long, you may get in. The Beatles show has a maybe 40 seat venue (we could not get in any night) you had to be there an hour or more waiting in line before it started. I think what dissapointed us the most was the very small pool and outdoor areas and while quite a lot of entertainment, the venues were small if you were not lucky enough to get a reservation (where one was needed) or waited in line to be told it was full. This was our second NCL cruise and our first on such a big ship. I think we will say goodby to NCL and go back to the other line we have used. Read Less
Sail Date February 2019
We have taken 9 cruises as a family. 6 with royal Caribbean 2 with princesses and this past cruise on the ncl bliss. It fell short of our expectations mainly because of the ship design and setup. The ship was clean, the quality of the food ... Read More
We have taken 9 cruises as a family. 6 with royal Caribbean 2 with princesses and this past cruise on the ncl bliss. It fell short of our expectations mainly because of the ship design and setup. The ship was clean, the quality of the food was good and the service was excellent, but if you are traveling with children you may not be happy with the bliss. Our young children always enjoyed the kids club on the royal Caribbean but on this ship after the first day they refused to go back. They said the counselors in the kids club were mean and not fun. So for the rest of the cruise they tried to enjoy the pool and the slides but they would get bored after 30 minutes, now the ship has go carts and laser tag but you have to pay $9.95 each time you use it and if you don’t reserve it in advance prior to your cruise you may never be able to get in. Our children did get to go in the laser tag but after a few times the cost adds up. Another problem we had with the ship was the actual layout. In the main pool area there are two pools, one dedicated to adults only and one for children which was fine but you never find a lounge chair available unless you wake up at 5am to reserve the chair another problem was the hot tubs. They are located one level above the pool level on deck 17. There are 4 hot tubs (2 on each side) and they are so small that literally 4 adults fits in each and they of course were always full. They have dedicated another portion of the ship to an adult only sun deck which has another hot tub, but also in this area lounge chairs were scarce and we could not be there because we were cruising with young children. Next issue was the shows. One night we saw the Havana and another night Jersey boys. On both shows the quality of the performance was not that great in comparison to shows we had seen on royal Caribbean. There were also several comedy shows but we were able to catch one of them that was in the bliss theater the others were in smaller lounges which filled up very quickly so no seats available. The comedians were very funny, specially mike paramour was excellent. Another problem I had was the gym. It was very small and very few machines. I like to work out in the morning before breakfast but except for one day when the shipped docked early on st. Thomas, I couldn’t work out in the mornings. The only time I found machines available were around 3 to 4pm when most people were sunbathing. Again comparing to the gyms on royal Caribbean ships, the bliss did not measure up. Also in most royal Caribbean ships you can use the sauna and steam room but on this ship you have to pay a surcharge to use the spa. Now on a positive note the food quality and variety and the quality of service were all excellent. We ate dinners in the Manhattan and breakfast and lunch in the cafe on deck 16. There were many choices each day and I was specially impressed by the number of omlet stations during breakfast. This kept the lines short. Read Less
Sail Date February 2019
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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