223 Norwegian Bliss Cruise Reviews for Family Cruises to Alaska

This cruise was a cruise in memory of a good friend and a bucket list kind if thing. This was also my family's first cruise. We went on this cruise With a group of friends that have cruised before and told us this was the most ... Read More
This cruise was a cruise in memory of a good friend and a bucket list kind if thing. This was also my family's first cruise. We went on this cruise With a group of friends that have cruised before and told us this was the most incredible ship that they have been on. The food was amazing in every restaurant we went to: The buffet was our favorite we also went to the Manhattan for an adult dinner and it was amazing. When joyed the local and Taste and Savory. The one restaurant we didnt enjoy was Los Lobos, The service was slow and the food was not that great. Other than that the water slides were open every day the race track was open every day as was laser tag. I can't say enough about the people that they have working on the ship always very friendly got to know us and made our trip feel like we were at home. I am already getting ready to book my 2nd cruise with Norwegian! Read Less
Sail Date September 2019
This was our first Cruise, it was great to see Alaska. I would like to say that Jake the cruise director was lots of fun and did a great job in keeping everyone happy and laughing all the time. Being our first cruise I would like to say ... Read More
This was our first Cruise, it was great to see Alaska. I would like to say that Jake the cruise director was lots of fun and did a great job in keeping everyone happy and laughing all the time. Being our first cruise I would like to say that the food was fair, went to a few of the show and they were great. Some of the special dinning were fair to middle. The store were lots of fun to shop at. The service of the cabin was great. leaving the ship was nice but the trip to the towns were a little stuff in the trams. But I would like to say the over view of the total cruise was great. Great staff and Entertainment. The ports were lots of fun. Really enjoyed Skagway Alaska. I would recommend this cruise line to everyone who wants to take an cruise. The Bliss was very beautiful and very clean. Great crew and really enjoy the ships talent show and entertainment on board the ship. Read Less
Sail Date September 2019
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually ... Read More
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually would have spent more time here! But we came for a cruise, and it sure delivered. This ship is absolutely fantastic, but what makes it even more of a spectacular experience is the multi cultural staff and the personality of the staff. ALL of the staff was amazing, smiling, pleasant, eager to help and just happy! Embarking was so smooth, came at allotted time and we were literally never waiting for more than a few minutes in a line. Very well organized. Same with disembarking, we never new they set up the paths or anything and it was smooth sailing. We used the shuttle service to the airport and had our bags shipped to our destination and that as well went without any problems. We had a stateroom with a balcony and it was roomy, clean and beautiful views at all time. I’m so happy we did this because I enjoyed sun out on that balcony more than once and enjoyed grabbing fresh air in privat. We chose 250 WIFI minutes and I have to say I checked in w my adult kids daily and never used up the minutes. We also had the beverage package and high end beer/wine and liquor was part of that so we could vacation “properly”. For us it was well worth it! We also chose to do the upgraded dining package for 4 days. We chose this because we wanted to try out some of the restaurants and wanted to be able to have reservation...we realized after you could still make reservation at the main dining room but we were blown away with the Mexican Los Lobos and Cagneys....food was to die for!!! Elizabeth at Los Lobos was the best waitress we’ve ever had!!! The food is so good everywhere though and you will never go hungry, never. For excursions we had chosen to do a whale watch in Juneau followed by a quick tour to the Mendenhall Glacier. We saw plenty of whales and the tour was awesome, they even provided binoculars! We saw the glacier right before it got dark so we were happy! The second excursion was in Skagway where we did the train ride, goldpanning and dog sledding. We learned so much this day we’re still in awe. The train ride was spectacular and our guide, Klondike Mike, was incredible at telling the history! We’ll definitely be following the Iditarod race in March! So overall, the excursions where absolutely worth the money. We did our own thing in Ketchikan, which worked out perfect for us. We travelled with another group of 3 other couples but had already decided we were doing our own thing. It was easy communicating with our company through the app so we could meet up whenever. There were always some activity going on if you were up for it. I ended up splurging and got the spa pass for the week and enjoyed the time in there immensely. If there was something I would “suggest” changing it would be the Beatles show, we never got to see that show because you had to stand in line for at least 45 min everyday, how about reservations for that? And the Observatory Lounge is such beautiful space to take in all the views,how about a child free section? There were times when groups of 10-15 people with their young children took over whole areas for a full day. We absolutely recommend this trip and are already thinking about where our next cruise will bring us. Read Less
Sail Date September 2019
We were on the last cruise of the Alaska season for the NCL Bliss. The people where excellent even for the last cruise. The food was great. The ship was beautiful with lots of activities. The race track was a lot of fun. We really ... Read More
We were on the last cruise of the Alaska season for the NCL Bliss. The people where excellent even for the last cruise. The food was great. The ship was beautiful with lots of activities. The race track was a lot of fun. We really enjoyed the comedians. Saving the best for last - the casino was non smoking. They have a glassed in Casino for the smokers. We ate dinner at 3 specialty places - Teppanyaki, Cagney steakhouse, and the Le Bistro. Teppanyaki was the best. We also ate in all three free restaurants and they was all good. The only issue that I had was the price of the shore excursion to the craft brewery and whiskey tasting. The price charged by the cruise line was $89. When we arrived they were advertising the tour for $24.95. So we paid the difference of $64 for a bus ride. Price was too much for excursion. Read Less
Sail Date September 2019
We chose to cruise Alaska on this ship to experience a 'big' ship with all it had to offer: go carts, laser tag, water slides, broadway style shows. We are all experienced cruisers but had never sailed on a ship this size. ... Read More
We chose to cruise Alaska on this ship to experience a 'big' ship with all it had to offer: go carts, laser tag, water slides, broadway style shows. We are all experienced cruisers but had never sailed on a ship this size. There are positives about this ship but more negatives. First and foremost, there are not enough public spaces. As there were six of us, we were always looking for a place to have drinks before dinner or, just to get together somewhere during the day for a a visit. This was a most difficult task on this ship. All the lounges were full before dinner and often during the day as well. The Observation Deck is spectacular but you have to get there early in the day to secure a spot as so many people stake their spot for the entire day! This becomes very obvious when you see staff bringing in hundreds of folding chairs into the Observation Deck. The lounges are mostly full. And, even if you do find a lounge with seating for six, it's nothing to write home about. The lounges on this ship rarely offer an outside view and are mostly very noisy. Nothing like the quiet spacious lounges with views that we're used to. Additionally, the Maltings Whiskey Bar on Deck 8 has a cigar smoking lounge beside it but because of inadequate ventilation you can often smell the smoke from this lounge. The same with the Casino on Deck 7. Smoke smells from their smoke room permeate throughout most of the public areas of Deck 7. We weren't always looking for room for six as often there were just two or four of us looking for a lounge. There was space in the outside lounges like Margaritaville, and the Pool bars and the Waterfront (which is lovely when the weather is nice) but it's cold up there in Alaska and, like the Waterfront spaces, these are weather dependent. In a nutshell, there just aren't enough nice quiet lounges or public spaces. Now for the food. We did not like the food on this ship. It's not a bad thing, but it's probably the only cruise we have ever been on that we either didn't gain and probably lost weight on! The food was plentiful, but not tasty. We ate in the specialty restaurants and were disappointed. We were also disappointed with the Garden Cafe buffet. To be fair to the ship, we never experienced breakfast and maybe that was their best offering! Overall, however, we would have to say it was the worst tasting food we have ever had on a cruise ship. By the end of our week we were looking forward to Q Smokehouse thinking that they couldn't really mess up ribs! Right? Wrong! The ribs themselves were OK (if you put enough sauce on them) but the sides were actually inedible. Why would any restaurant present you with four ribs on a huge platter and then place four tiny little sides in tiny little metal dishes on this huge platter? The platter looked absolutely bare! But worse, the sides were so bad! The coleslaw was flavourless, the beans so bland, the pickles awful and I can't remember the last side because I couldn't bear to try it! It seems the Executive Chef does not oversee the food or taste it. There is absolutely no food quality control on this ship! And if there is, they need a new taster! The best meal we had on this trip was at the Seattle airport! The internet. We took the internet package but should have received a refund. It didn't work for a day or two because of bad weather (we think) and when it did work it was soooooooo slow! It took an hour to download our (small) local newspaper. We had to buy more internet time just to have a paper to read. No game playing, no responding to emails (just reading them) and still we were out of time on our package. The ship did offer a Superior Package with a quicker download speed but having spent what we had already, we felt it should be more than enough for just simple email and newspaper downloads. We've never run out of Internet minutes before, even on much longer cruises from just as remote places. This ship stands alone! Guest Services was not really a service, and NCL should be well aware of this given the lines in front of Guest Services snaked down the corridor! Once you got to Guest Services, you were lucky if you got someone who actually understood what you were saying or cared about what you were there to discuss. We didn't get lucky! The Spa area floor is extremely slippery in spite of the fact that a staff member is constantly 'squeeging' it! This is around the Thermal Pool and Sauna area so beware. Also the Sauna is coed, you may prefer it, but we didn't. We did like our cabin, which surprised us as it was the smallest cabin we have ever cruised in but it was so well planned that there was room for everything, plenty of storage, nice vanity/desk layout, great washroom, and the TV was well situated and one was able to swivel it. Also, the ventilation was good and the bed was comfortable. We had a Mini Suite on Deck 8 and it was nice. The Lectures by the Park Rangers while cruising Glacier Bay were excellent. We appreciated the decisions the Captain had to make in regards to missing a port because of bad weather however, when we missed our port stop in Ketchikan, we fully expected to either sail into Victoria early (as there was a berth open at 2PM) or at the every least, be right on time. As it was, we were allowed off the ship at 8:30 PM and asked to be back on the ship by 11:30! Three hours in the nicest port of the cruise! All the other ships that we saw were there for at least 5 hours and often more. This ship spends far too little time in Victoria! Even their original schedule of arriving at 7:30 (which was adjusted to 8:00 PM prior to sailing) is too little time in this port. One should look closely at their port stop schedule, particularly in Victoria before choosing this ship. We were very disappointed. As a group, we enjoyed our time together and it was interesting to discover what a mega ship offers as we have always sailed on smaller ships but, having tried it once, we will not be trying it again as there was nothing that would entice us back such as good food or nice public spaces or an Observation Deck we could actually find a seat in. Having said this, if the weather is good so that you can enjoy the pool areas, waterslides, go carts and other outdoor areas and you have young children, it's probably a good ship for you! Read Less
Sail Date September 2019
My wife and I have done seven cruises and six of them with NCL. This was such a mixed cruise. One one hand, Alaska was amazing and the ship was great. It was nice, clean and the layout was great. The observation deck was really comfortable ... Read More
My wife and I have done seven cruises and six of them with NCL. This was such a mixed cruise. One one hand, Alaska was amazing and the ship was great. It was nice, clean and the layout was great. The observation deck was really comfortable and even the Garden Cafe seemed to be upgraded and comfortable. Glacier Bay (which is the primary reason for going) was well organized and the captain slowed the ship down to a crawl and spun the ship around so everyone can have time seeing the glaciers and get their photos at a comfortable pace. It created a very relaxing time in which we gathered in our families state room and spent the time together on the balcony. The reason for the 3 stars was because it felt disorganized and at times poor service and food. For example: Our checked wine took four requests and two trips to the service desk to get, laundry took three requests, Ice sometimes took multiple calls and food timing was way off (I was served beffore my wife several times). The food was probably the most disappointing aspect of the cruise. We are not foodies but I have always considered NCL as having above-average food and occasionally amazing food. This trip I had a couple good meals, many average meals and a couple poor meals (dry chicken, overcooked fish, tiny portions etc). Overall it was a good cruise because of the destination and the company we brought with us. However we may not do NCL, it seems like they lost many of the personal touches that we have had in past cruises. Read Less
Sail Date September 2019
The ship was very clean and the staff were very friendly and helpful overall. The food in the buffet was usually cold and bland, sometimes inedible. It was incredibly busy up there and difficult to find seating. Other complementary dining ... Read More
The ship was very clean and the staff were very friendly and helpful overall. The food in the buffet was usually cold and bland, sometimes inedible. It was incredibly busy up there and difficult to find seating. Other complementary dining was fairly bland as well. The speciality restaurants were much better and if I cruised with NCL again I would only dine there. However, I don’t think that you should be forced to pay extra for a decent meal, the food that is included should be edible as well. The temperature on-board was too warm. Entertainment was very good. Jersey Boys was high quality and the female comedian was excellent. I avoided most of the “activities” on-board because they were just an excuse for staff to try to sell things. I often felt that I was on a week long timeshare info session being bombarded with up selling. Nothing is free on NCL. The spa was the worst and I knew what to expect going in but I was even surprised. I went to a “hair show” where they were supposed to talk about hair health, the best cut for your face shape, etc., and give away a free cut and style to one of the attendees. They jammed 8 of us into a corner and a very rude salon worker came out and said he specialized in hair loss and they scheduled the wrong time for the hair show so he’d be talking about that instead. We were trapped in the corner for 40 minutes as he tried to sell his special $3600 hat to us. None of us struggled with hair loss. He said he would give us a free consultation but told us repeatedly not to waste his time. He was rude to one 17 year old girl who seemed disinterested during his lengthy presentation and asked her to repeat what he had said and clapped in front of her face. I was so mad when we were finished because he wasted 40 minutes of my time. I felt that I couldn’t leave because I was physically squished into the corner and because I find confrontation uncomfortable. Also, there was no giveaway for the cut and style and I wanted to see a hair show. It was a complete scam. I complained to the manager on the phone afterward and she said there was confusion about scheduling. I explained that the employee was aware that wasn’t what we were there for but he went on with his high pressure sales pitch anyway. She said she could offer me a consultation for my hair but after that experience and having now complained I was not comfortable going back. Also, someone who went to the session was entitled to a free cut and no one got one. I wouldn’t have even cared if I didn’t get it, but if you promise something like that you should follow through. Other activities like bingo were extremely overpriced for the amount of prizes given away. One package was $60 and the bingo jackpot was just over $100. That’s outrageous. You have at least 200 people buying tickets between $30 and $60, that’s a minimum of $6000-$12000 and your total prizes are $600? Not to mention that the cruise staff took forever calling the numbers so that they could sell you more stuff in between. It was painful, not fun. The atrium being where most activities were held seemed like a poor design to me. There wasn’t enough seating there and it was very loud. Again, most of the “activities” were cheesy or a way to sell stuff, but even if it was something I was interested in I would avoid it because the space was uncomfortable. Also, the service counter and other desks were in the same area and it was impossible to hear them when you needed help. Overall the cruise was good. The new ship was still in very good condition which was a huge plus and it seemed clean and well maintained. I just wish that I didn’t feel like I was being nickelled and dimed every step of the way. I knew that about NCL going in but I was worse than I anticipated. Read Less
Sail Date September 2019
We had never done a cruise to Alaska before and this one seemed to fit the bill for our needs. As we had been to Seattle before, we elected to arrive and sail in the same day. We had a party of 4 so we ubered fro the airport to the ... Read More
We had never done a cruise to Alaska before and this one seemed to fit the bill for our needs. As we had been to Seattle before, we elected to arrive and sail in the same day. We had a party of 4 so we ubered fro the airport to the harbor but the NCL staff were all over the terminal to help those who took the NCL transfer. We arrived at the cruise ship terminal about 30 minutes later and walked about 10 steps to the baggage drop off. Very smooth and efficient. We were in the Haven for this cruise, so we then proceeded to the Haven checkin desk and within 10 minutes we were on the ship and in the Haven Bar for a drink. Our rooms were then ready so we went to the rooms and dropped our carryons. We then ate lunch in the Haven restaurant and explored the ship before sailing. The rooms were outstanding and our butler and stewards knew our names by 1700! We wondered the ship and then watched sail away from the Horizon lounge on 17 forward reserved for Haven guests only. We spent a lot of time here. They had coffee and snacks all day long and continental breakfast stuff early in the AM. My only comment here is the drink service was slow and spotty but we walked 50 meters/150 feet aft to the Haven bar for drinks if we couldn’t wait. Awesome ship, super clean and fresh, outstanding staff and awesome service. The dining in all areas was impeccable with the one caveat that bars are slow to make drinks, the restaurants are slow to fill water and get you alcoholic beverages. Slow but impeccable drink service. I would say the restaurants need more drink runners and busboys to keep the servers free to serve. We did not have a bad dish or meal. This crew has it down. The shows were really good and interesting with talented performers and decide to show topics/material. As Haven guests you are escorted to private reserved seating in a private elevator so no crowds. Same for excursions and leaving the ship. The shore excursions were really good, well priced for value and well run. We are definitely going again on another NCL cruise and have 2 future ones booked. Read Less
Sail Date September 2019
It has been on my bucket list for years to cruise, we decided my 60th was a good reason to go. What a great vacation. I felt so relaxed and could want for nothing my whole trip. When we started out it was just going to be me and my wife. I ... Read More
It has been on my bucket list for years to cruise, we decided my 60th was a good reason to go. What a great vacation. I felt so relaxed and could want for nothing my whole trip. When we started out it was just going to be me and my wife. I said the more the merrier so we reached out to our kids their friends, our friends. We ended up with 14 takers so it was so enjoyable to do this together. We upgraded to a balcony king suite and I think it was really worth it. WE had the Spa package also.....I think its a must !!!! We had the ultimate drink package....so worth it. The food was good at all the free eateries. The buffet is good, lottsa choices, nice staff. We also were allowed to eat at Manhattan and Taste both of which are step up white linen dining and both were fabulous. The casino was fun when its open too. We liked Juneau as our first stop we walked the town, many of our group did the glacier tour. The Red dog saloon is crowded but fun. Skagway is a really cute stop we toured town and just walked around and shopped and ate a little. Had such a nice day there. Wind caused us to bypass Ketchikan but we all made new plans on the boat. Darn I had to spa twice that day !!! We saw 2 shows on the boat Six and Jersey boys. Both were fabulous and we highly recommend them to anyone. I can just say this was an amazing, relaxing most pampered trip I have ever gone on Their service crew is totally top notch, bartenders are flawless, room crews are really good and just so nice. The views are amazing all day long. Don't wait to book yours, I would spend a little more and everything will be included that you will need. I want to give a quick shout out to our entry to the buffet girl that I am sad to say I lost her name.....She had a great entry line......." Hello, Happy Happy, Washy Washy !!" as she sprayed some hand sanitize into your hands before entering the buffet. She had the whole boat saying it by the end of the trip and she made everyone smile !!! It is my new line forever before I do dinner now !! Awesome boat, great great staff. I will go again for sure. Read Less
Sail Date September 2019
I have been planning and reviewing this cruise for a year! I have read so many reviews and now that I have been on the ship I have to say that whomever doesnt enjoy themselves on a trip like this will never be happy !!!! We had the best ... Read More
I have been planning and reviewing this cruise for a year! I have read so many reviews and now that I have been on the ship I have to say that whomever doesnt enjoy themselves on a trip like this will never be happy !!!! We had the best time ever. The crew and service were AMAZING. The ship was AMAZING. The excursions were AMAZING. The ship was perfect to see Alaska. We just couldnt have had a better time. We have sailed NCL many times and we splurged and booked the HAVEN because it was my 50th birthday, all I can say is wow, double wow, wow wow...... It will hard to ever go back to "regular rooms" again. Our personal staff were remarkable. We didnt want for a single thing on this ship. We felt like royalty. Worth every penny!!! I did notice that there were a few minutes of traffic jams at the elevators right after the shows were over but that is to be expected. It is just like when going to a concert or sporting event. When you leave you have to be patient to get out of the parking lot.....I really didnt notice anyone having a real problem with it. As I said prior, it would be really hard to get upset about much when you are on a ship like this. The ship itself was beautiful. We saw both our private observation deck and the one for the rest of the ship and they were both aimed to please!!! And did!! Entertainment was very good. We only saw female entertainers other than the comedian which is a first on any ship we have been on. We just saw Jersey Boys at the Theatre in town so we did not see it on the ship. We saw SIX, and Prohibition, which was definitely worth the upcharge. LIke I said the comedian was top notch. We played the games, and really kept busy. We did not try the lazer tag or the go carts, mainly because it was just cold and there were a few "rocky" moments with the waters and my mom didnt want to be outside. Again, the staff were just the icing on the cake and we couldnt be happier. Read Less
Sail Date September 2019
this was our first time cruising on a large ship. Because of the number of people on the ship, the cruise was not as pleasant as it could have been. spent a lot of time waiting for elevators and in lines at restaurants. Although there ... Read More
this was our first time cruising on a large ship. Because of the number of people on the ship, the cruise was not as pleasant as it could have been. spent a lot of time waiting for elevators and in lines at restaurants. Although there were a variety of restaurants most restaurants had the same menu and it was a matter of sitting in different restaurants to eat the same food. Many of the waitstaff seemed disorganized and less than friendly. Staff overall were impersonal and inaccessible Since the cruise was to Alaska, many of the outdoor special activities such as the racetrack and swimming pool we’re not usable. disembark meant at the end of the cruise was efficient. But one of our experiences disembarking for an excursion was a nightmare due to the crowds. We are glad we went for the experience of Alaska, but will cruise a smaller ship from now on. Read Less
Sail Date September 2019
We just returned from our cruise to Alaska. I’ve previously cruised the Princess and Disney lines. The Norwegian Bliss was incredible and my favorite. We stayed in the Haven 2 bedroom suite and adored every minute. The Haven is well ... Read More
We just returned from our cruise to Alaska. I’ve previously cruised the Princess and Disney lines. The Norwegian Bliss was incredible and my favorite. We stayed in the Haven 2 bedroom suite and adored every minute. The Haven is well worth the price. The Haven restaurant was outstanding in every way and by far my favorite place to eat on the ship. We had our 3 boys aged 13,13 and 12 and they made sure to make them feel super special. We also had a couple of severe food allergies and we never had an issue as our allergies were taken very seriously. The whole staff remembered our names, favorite dishes, etc. I feel I left with friends! We also had a great time in the non- haven areas. The Cruise director provided lots of fun entertainment in the form of game shows, trivia, live music and shows. We truly enjoyed all of it. Deal or no deal and dancing with the stars were some of our highlights! The spa was amazing as well. I even had acupuncture! The kids liked the laser tag the best. The arcade wasn’t huge ( don’t recommend the pass). The race track was fun to a degree- you cannot pass people so you can end up going really slow. But it’s worth trying it. The water slides were fun and our 12 year olds favorite. And yes- they were open most of the cruise. Alaska was breathtaking. My favorite part was Glacier Bay. Just awe inspiring! I do encourage doing excursions to see the beautiful landscapes of Alaska. Otherwise the towns are full of typical shops. Cute- but that gets boring after a while. The crew was The hardest working I’ve seen. With over 70 nationalities on board, there was never a language barrier. I enjoyed getting to know them:) I cannot wait for our next adventure. Again, if you are on the fence about spending extra on the Haven- do not hesitate. The priority boarding on and off, amenities, priority scheduling of activities and the space itself is just wonderful. With over 4K of passengers on the ship at times we felt like we had our own private yacht in the Haven. Read Less
Sail Date September 2019
This being our first cruise came with much anxieties and fear. However, from the time you step on board and 7 days later when you disembark, we were treated royally and it was all smooth sailing!! You don’t even realize you are on a ... Read More
This being our first cruise came with much anxieties and fear. However, from the time you step on board and 7 days later when you disembark, we were treated royally and it was all smooth sailing!! You don’t even realize you are on a ship unless you look out at the ocean. Our room was spacious and loved sitting out on the balcony. Never a dull moment with so much shipboard activities for young and old. Enjoyed the casual dining and excellent food choices. Superb staffing from our kind and helpful cabin Stewart to the smiley friendly “washy washy” dining greeters, and courteous waiters. Every staff member made us feel special and, thus, made this a memorable voyage. The unforgettable and spectacular glaciers and the knowledgeable park rangers who came on board broadened our perspective of the environment around us. This being our first cruise will definitely not be our last! Thank you, NCL, for a blessed time! Read Less
Sail Date September 2019
Spent 20K on a family vacation with our adult children & grandchildren. Once in a lifetime affair, we can't afford again. Has been totally ruined. I will never cruise NCL again and my husband who is a travel agent will be sure to ... Read More
Spent 20K on a family vacation with our adult children & grandchildren. Once in a lifetime affair, we can't afford again. Has been totally ruined. I will never cruise NCL again and my husband who is a travel agent will be sure to warn many others. 1) Matridi refused to accommodate table for 8 in Garden Cafe. Could clearly put two available tables together. 2) Waited long time in guest services line about CPAP & Dining package. Said would call stateroom about CPAP NEVER called. 3) Dining package was chosen along with beverage package but was not applied to only 1 room of our family party/vacation. Was embarrassing & charged at Cagney's astronomical amount of over $200 which was not reimbursed and only solution to the miscommunication was to purchase an additional dining package for 2. 4) our cards were frozen because apparently had old card on file, had to wait in guest service line again, had to wait in guest service line several times for long periods. It felt like half our cruise was waiting in lines. new card was authorized and signed, when went to use again it was still frozen. Jewelry clerk overheard my frustration & called to correct it without having to wait in long guest service line again. Not good practices to hold card numbers on file. These things change often. 5) Ship was so crowded, could not get elevator for sometimes 10-20 mins. 1st & 2nd day, before & after entertainment events and disembarking at ports. As a person with special needs and a scooter that requires use of non crowded elevator it was very frustrating & impossible to get elevator. Disembarking in Juneau thankfully an attendant saw the impossibility to obtain a elevator & my frustration and guided me to service elevators so I could get off ship to make our excursion on time. Ship was so crowded was hard to enjoy anything and never, not ONE hot tub available. Very young children were allowed to occupy them the entire time around pool even though not medically safe for young children and the hot tubs in H20 were occupied by the same groups of people ALL DAY which I can't tolerate more than 20-30 mins in hot tub idk how these people could tolerate all day. 6) Reservations for specialty restaurants made through the app were screwed up & two scheduled for same day. Was supposed to be Wednesday & Friday, had both booked Friday. Had to then wait in line to correct at dining services. ALOT of time was wasted in lines to discuss or fix problems! 7) Rude waitress in Cagney's steakhouse 8) Waited 15-20 minutes before being offered juice at breakfast by someone other than our waiter, our waiter took 3 of 4 of our orders then walked away not taking husband's order, then waited long time for food. Over an hour for food in both Taste & Savor. Worst service ever! 9) again waited over an hour for our breakfast food at Savor, then food came out missing all the meats and other items ordered. Waited over an hour at dinner also and dining room was practically empty so not sure why the hold up. 10) room service took 15-20 minutes to answer phone for me. Never answered at all for son's room. The local is the only place to get food 24/7 besides room service that doesn't answer and you cannot take food out! Is dine in only which was not an option with sleeping children 2 five yr olds and a 2 yr old. 11) photographer took our family pictures while out to dinner at Cagney's restaurant which is fine but then returned with developed photos, literally hovering over our shoulder while we tried to view them and the charge of $25 each photo is ridiculous. The whole thing was awkward & disruptive of our dinner. Taking the pics was fine after that should have been told they will be available shortly in photo gallery for view & purchase on deck 6. 12) my husband & son were charged $300 on card the day of checkin. Without warning or notification or informed of CASH option so that if don't spend it can have immediately returned. Not released & credited 30-60 days later. 13) informed my adult son & daughter to not bring many cigarettes as can purchase on ship cheaper and you never restocked or got shipment of their POPULAR brands so had to purchase at port in Alaska for DOUBLE the price at home if would have purchased before trip. ALSO: When stayed in Haven last year 8/18. We were disappointed but never complained about them painting on our balcony most the time, being restricted from our balcony due to wet paint, then the ONE morning we decide to eat breakfast out on our balcony, water came splashing down, some of it splashing us as they were apparently washing something above. Spent ALOT of money! Maintenance & repairs should be done when guests are not in room. We didn't complain because we love NCL & enjoyed the privacy and VIP of the Haven but this family vacation has been one disaster after the other. I'm actually embarrassed after I talked NCL up to my children & in laws only for them to come and have an experience such as this. Also realized NCL is not a true all inclusive. When add cruise fare, air fare, hotel stays, transfers, excursions, wifi, paying for almost EVERY on board activity & service ie arcade, cake shop, starbucks, race track it is astronomical! I recent found out Regent is the only TRUE all inclusive vacation cruise but I'm reluctant to use them either because owned by NCL and refuse to spend anymore of our hard earned money on NCL after this ruined, astronomical cost of a disastrous family cruise! Read Less
Sail Date August 2019
Cabin was good. Food as expected. Room was kept clean with freshtowels. Beds were better than some worse than others. Nice closet space. Worst main dining room service in 8 cruises. Service was painfully slow. 30-45 mins to get a ... Read More
Cabin was good. Food as expected. Room was kept clean with freshtowels. Beds were better than some worse than others. Nice closet space. Worst main dining room service in 8 cruises. Service was painfully slow. 30-45 mins to get a drink and starter/salad that was straight off the menu. Go-karts were a ripoff. Stopped my group after 5 laps. Allowed someone to repeatedly block pass attempts - even after telling him to pull to the side. Unfortunately if you bump someone they slow you down and send you to the pits. Go-karts are also not set to run at advertised speeds. Think crappy old amusement park speeds. If you have done the cars at Disney they are faster. Laser tag was good except the only thing you have is the gun - they removed the shoulder harness but at least you get the paid for time. Going back to Royal/Princess/Disney and maybe even Carnival. For the good on the cruise I highly recommend The Local. Food was goid and friendly service. I would suggest requesting a seat at the atrium wall to watch music/shows. We used AlaskaX for an excursion in Skagway to see the his kids/go for a sled ride. Happy with them - everthing went smoothly. The O1 family ocean view worked well for a family of 4. Kids had bunk beds to sleep on. My kids did not like the kids club, but have enjoyed the Disney and RCL kids clubs. They want to switch back to RCL or Disney for our next cruise. We went to several shows. Beatles were entertaining but definitely need some help on harmonization. Read Less
Sail Date August 2019
We took our entire family on a cruise to Alaska to celebrate my husbands retirement. We chose the Bliss as we have 8 Grandchildren ranging in age from 6-13. This was my husbands and my 4th Norwegian cruise, so imagine our surprise and ... Read More
We took our entire family on a cruise to Alaska to celebrate my husbands retirement. We chose the Bliss as we have 8 Grandchildren ranging in age from 6-13. This was my husbands and my 4th Norwegian cruise, so imagine our surprise and disappointment at all the problems we had. We found the website a mess. If you schedule dinner and then an excursion, and there is a conflict, you are in trouble. You have to cancel the dinner, and in order to do that you must call on the phone. when you call the average wait time is 30-45 minutes. Then you get sent to another number where you wait another 30-45 minutes. Worse of all when you get to the ship, the prepaid items are a mess. We had to fight to get thins straight at Teppanyaki. Then we had to fight to get our prepaid photo package. We were charged for the game room after we prepaid for the kids, and we were using the green swipes. I actually got a call saying my charge was almost $600.00 and I had to fight with guest services to get it removed . We all got the $10.00 ability to text and call on the ship and it hardly ever worked. The staff in the dining rooms were a mess. I think they all must have just come onboard. On night we got desert before our meal. The most horrible thing was Splash Academy were they terrorized our 4 6 years olds. They threaten to put a diaper on my grandson because he cried, and belittled him. They threatened to tape my other grandsons mouth shut. When asked who they have caring for our children, there was no answer. I could go on and on. Alaska and the actual ship were great, staff poor Read Less
Sail Date August 2019
My wife and I just returned from this Alaskan Cruise in late August. We both have mixed reviews. There is a lot to like about this ship - it's new, it's clean, it's got a wonderful spa and thermal area! We also paid the ... Read More
My wife and I just returned from this Alaskan Cruise in late August. We both have mixed reviews. There is a lot to like about this ship - it's new, it's clean, it's got a wonderful spa and thermal area! We also paid the premium rate to stay in the VIP section called the Haven. Definitely worth the extra $$. The Haven has it's own dining room with excellent dinner and breakfast and ok lunch. You also have your own indoor pool area and outdoor sun deck with hot tub, which we used a lot. The Haven guests have their own separate observation room, consierge desk and bar area. You also get special access when getting on and off the ship using the crew elevators so you can really avoid the big crowds that are in the general population onboard. So, if you're going to do this boat, I highly recommend the Haven experience...otherwise this is a very very crowded ship. In terms of excursions, we did the Mendenhall Glacier and whale watch which I rate a 7 of 10, we also did the helicopter, hike and train glacier experience in Skagway which i rate a 8/10, if you are in shape for the hike of 6 miles. We saw the Jersey Boys show and it was excellent but it only played for two nights and the rest of the trip was void of any really good entertainment. We both had massages at the spa and were very pleased, but the best part of the spa is the (extra charge $) Thermal suite which was never too crowded and had a wonderful sauna, steam room, salt room, and pretty cool massaging pool area. Besides the Haven restaurant, we ate a several specialty dining places including the seafood restaurant (excellent), the steak house (very good) and the french restaurant (excellent dover sole). But there arent many restaurants that are always open on this ship, so we had to do the garden buffet once or twice just to get some late lunch and it is a massive food trough. As far as the schedule, there is a whole lot of onboard ship time on this cruise. And with a lack of activities and entertainment, you can get bored. One stop in Victoria was at 8pm at night, for only 2.5 hours! Ketchikan was only half day and it took 48 hours from getting on the ship to getting off at the first port in Juneau. So the negatives are the crowd size, elevator wait times, the lack of activities and entertainment and limited port times. The positives mostly are due to the Haven experience we had. Alaska is wonderful and so beautiful! Read Less
Sail Date August 2019
The ship is great, balcony cabin was excellent and had lot of fun time. For majority scenario where a person who doesn't have dietary restrictions and didn't have to go to medical center, I would have given 4.5 stars. My only ... Read More
The ship is great, balcony cabin was excellent and had lot of fun time. For majority scenario where a person who doesn't have dietary restrictions and didn't have to go to medical center, I would have given 4.5 stars. My only gripe is related to uncleanliness in Medical center and inconsistent responses from the staff in Garden cafe' that affected our dietery needs (making us feeling guilty and not enjoying it to the fullest). 1. Medical Center: I had to take my 9 year old son to the medical center as he threw up few times and was complaining about heartburn. The staff wasn't friendly and she started with money talk - "you need to pay $200 for the doctor just to see the patient and that needs to be charged to your stateroom (i.e. no insurance would be accepted). In addition, any other procedures after the consultations will be charged separately". Although I think this is required to set the right expectations - I would have loved to see empathy towards the patient who was in pain (totally opposite considering the service we were getting anywhere else on the ship). The biggest letdown for me was the operating room she took us to wait for the doctor to come. When I looked at that room, I was terrified. The room was unkempt and there were blood stains on the floor. We didn't feel good overall - and decided to skip the visit. Made sure we control the food intake that day and with that our son came back to normal (light meal, lemon water and some OTC medicines we had with us). 2. Dietary needs: We had dietary needs (no eggs, no meat, no fish, no alcohol). We let the cruise know in advance, and also met the associate maître d' on first day of the cruise to let them know. In Garden cafe' there was "Taste of India" station that met most of our needs (which was good). But at other stations, it was very difficult to figure out especially regarding eggs. For the exact same food item, I received 3 different answers from the people serving at that station on different days - 1. It's vegetarian (no eggs), 2. It has eggs, 3. It is made with fish sauce. For the first two days we ate it considering that addresses our dietary needs only to realize it wasn't correct the other day (this might have been the reason for us to visit Medical center). I have suggestion to the NCL staff to just put 5 checkboxes (or icons) for every food item: Meat/Fish, Eggs, Nuts, Gluten, Dairy. The chef who prepares the item already knows the contents (and SHOULD know), so making it visible addresses most of dietary needs making it very clear to everyone, and we don't end up getting confusing answers and also it will help respect guest's dietary restrictions. 3. Inconsistent responses from food staff: In Garden Cafe' (main dining room), there are foods marked with "Green" and "Red" labels. I asked the question on what does that indicate - here again there were multiple responses. My initial gut was 'green' means vegetarian food, and red means non-vegetarian food (i.e. containing meat/fish). The biggest letdown was that the Food and Beverage Director didn't have an idea about it. He first agreed with me, and when I showed him that a vegetarian food shows as red, he started giving some random reasons which made no sense. Finally the restaurant manager (who reports to the director) came and told that 'green' means cold food and 'red' means hot food. I would be interested to know why green/red combo was chosen, as usually green in terms of food denotes vegetarian/vegan food, and hot/cold in general is indicated by red/blue color (like hot/cold water in shower or at the sink). After this experience, I asked same question to two other people managing the garden cafe, and again got different answers :). Again, suggestion for NCL staff is to use "BLUE/RED" color combo for denoting "Cold/Hot" which is consistent with expectations. Read Less
Sail Date August 2019
We are longtime NCL cruisers. We enjoy the freedom of making choices day to day while relying on the excellent service. For this cruise the destination was definitely the highlight. The scenery and the wildlife were incredible. The ... Read More
We are longtime NCL cruisers. We enjoy the freedom of making choices day to day while relying on the excellent service. For this cruise the destination was definitely the highlight. The scenery and the wildlife were incredible. The NCL Bliss made experiencing this beauty even more special with the introduction of their beautiful Observation Lounge on deck 15. It was such a lovely experience sailing in Glacier Bay. In addition the Captain made the bow available for picture taking. That was a special treat. The inclusion of Park Rangers to provide the history of the area and to assist in pointing out wildlife was fantastic! We were able to see a family of five bears come right down to the water. Once the Park Rangers pointed them out, they were easy to see but would have been missed otherwise. We enjoyed meals in most of the specialty restaurants with LeBistro continuing to be our favorite. We enjoyed Jersey Boys in the theater and would have liked to see more production shows rather than smaller lounge venues. Our cabin was perfect. We were in an aft balcony and enjoyed the extra room and lounge chair. Service was excellent and all crew we interacted with were knowledgeable. Shore excursions were fantastic; we enjoyed the Mendenhall Glacier in Juneau and a Salmon Bake. In Skagway we rode the White Pass Railroad and experienced the Yukon, a definite highlight. In Ketchikan we took a boat trip to experience the Totems and eagles. We received a BIG bonus because there were many whales in the area and we were able to see them breach, and even sleep. Absolutely fantastic. Loved the cruise! Looking forward to the next one on the new Cape Town South Africa to Singapore sailing in March :) Read Less
Sail Date August 2019
I listen to z100 and Elvis Duran being that he’s The Godfather I got really excited about the new ship. I love the ship. It has beautiful bars, restaurants and lounges. I would suggest having a few bars open later than midnight and ... Read More
I listen to z100 and Elvis Duran being that he’s The Godfather I got really excited about the new ship. I love the ship. It has beautiful bars, restaurants and lounges. I would suggest having a few bars open later than midnight and more late night food options other than only the local pub. After 12, we sometimes felt that we didn’t have any where to have drinks and talk. There was the social club but some nights we weren’t interested in being in that kind of environment. Otherwise the experience was marvelous. I would highly recommend this cruise and Alaska was breathtaking. Problably need more time in Ketchikan and British Columbia Canada. The Canada stop was at night. There was not much to do and an hour after being there all the shops closed. The tours are all very expensive. They should be a little more reasonable for families to afford. You already pay a lot for cruise shouldn’t have to worry about having so much to pay for excursions Read Less
Sail Date August 2019
We have sailed with Norwegian 2 prior cruises and love it. So when our friends wanted to go on an Alaska Cruise, I immediatly recommened Norwegian based on past experiences. So not a good time. The overall service/staff were not helpful ... Read More
We have sailed with Norwegian 2 prior cruises and love it. So when our friends wanted to go on an Alaska Cruise, I immediatly recommened Norwegian based on past experiences. So not a good time. The overall service/staff were not helpful or plainly speaking rude. The food was sub-par for the most part, food was served cold, order was consistently wrong, and the selections were limited. I not sure if it is because of the Drink Package promotion, but most of the bar tenders were rude and non-socialble. Something from past cruised I was not expecting. The entertainment was great and had a grand time at the shows, bingo, etc. Our room was a good size, however, the staff kept using a stray washer at the front of the ship. Our room was on deck 8 AFT for we could not fully enjoy our balcony because of the constent spray from them cleaning. We were swamped with spray from the washing and runoff. During bad weather and high winds we had major issues with our sliding doors and were not able to get help or a satisfactory answer (after 3 calls to guest service)..The balcony funiture was thrown around during high winds for a couple of hours, slamming into the glass doors. No one would help, my husband had to jeapordize his safety to so outside and try to secure the funiture. We woke up to our balcony having broken funiture, bolts, screws, and similar debris all over. I try to reach out to the cruise line and also tried to fill out their survey. Survey wouldn't work. I have sent 2 e-mails requesting someone contact me, and to no avail. Totaly ignored. Read Less
Sail Date August 2019
Short vacation, out of Seattle for me and my wife. Impressive big ship comes with a price when you share it with over 4000 passengers. Crowded check in, main areas, theater shows, restaurants and elevators. You need reservation for almost ... Read More
Short vacation, out of Seattle for me and my wife. Impressive big ship comes with a price when you share it with over 4000 passengers. Crowded check in, main areas, theater shows, restaurants and elevators. You need reservation for almost everything if not you'll wait for long time on standby lanes. Lots of amenities and fun options if you don't mind being charged again for them. Surprised by pastry and ice cream charge. Even clean our balcony stateroom was smallest so far and mini suites are not much better, just a 3 feet larger bathroom. Looks like the real staterooms start at Heaven level-high price. Complementary restaurants have pretty much same menu every day, Some of the staff are trying hard to make your experience better while most look tired or bored. Best Spa and treatment if you don't mind the over charge. Our impression was that of a bar/ casino where if you are not ready to spend extra better don't come or be there. Read Less
Sail Date August 2019
First cruise. Enjoyable. Food was good. Would rate Le Bistro as best, Teppanyaki was the most fun. Ocean Blue was good, but Le Bistro and Cagney's were better for us. First night ate at Manhattan room - did not go back. Used Garden ... Read More
First cruise. Enjoyable. Food was good. Would rate Le Bistro as best, Teppanyaki was the most fun. Ocean Blue was good, but Le Bistro and Cagney's were better for us. First night ate at Manhattan room - did not go back. Used Garden Café more than we planned - it was very good. Taste and Savor were also good. All restaurants were good. Vibe club was probably not worth it for an Alaska cruise. The hot tubs were warm and could have been 3-4 degrees hotter. Would have been nice for the cool misty days. Service at the Vibe was outstanding. The thermal spa was wonderful! Probably our favorite place on the ship. Wish it opened earlier. Spin class was disappointing. A lot of potential wasted. Gym was packed most mornings. Jersey Boys was great, Havana was not. Beatles were good, but crowded every night. One had to arrive very early to get a seat. Comedy was very good. Went to two, but fell asleep at the late one - not because of the act, but because we were tired. Alaska was a good choice and Glacier Bay was the highlight. Read Less
Sail Date August 2019
Everything was ok until we started using our cabin. First the bedsheets had stains on them!!!! Then the cabin ceiling and walls started cracking at nigh... plus we could hear weird sounds coming from the deck above us very late at night ... Read More
Everything was ok until we started using our cabin. First the bedsheets had stains on them!!!! Then the cabin ceiling and walls started cracking at nigh... plus we could hear weird sounds coming from the deck above us very late at night (we were on deck 15 and heaven staterooms were above us). I’m talking about 1 am to 3 am. Who can sleep like that???? Our steward and a carpenter came a couple of times and couldn’t find where the noise was coming from. They gave us a cheap wine bottle and a $200 onboard credit for the “inconvenience” but I feel they were short, in reality I should’ve gotten a refund for the whole onboard expense account and for being so uncomfortable on our cabin, plus if things were not getting fixed, they should’ve moved us or upgraded our stateroom to a better one, as I explained to management we were celebrating our 10th wedding anniversary and it wasn’t a cheap cruise to begin with so to have this kind of situation was very bad for our cruise experience. On the other hand we had booked our excursion with NCL way before our cruise started thinking our experience was going to be the best (even tho we could have gotten it cheaper with independent companies) and the truth is that at the end it was as bad as anywhere online because it just got cancelled just a few days before the cruise; when we called to cancel the cruise at that point they said there wasn’t any refund or exchanges available and they didn’t even give us a credit or anything towards a new excursion; so we had to pay even more money for the new one. Similar issue happened with one of the ports which by the way I must say they do stay very little time at (Ketchikan), you’ll be practically running the whole time when ashore (some even get you there at almost night time) and even when we missed that port (due to bad winds or weather) we didn’t stay longer at the next port. I’m don’t know about the rest of the world but I like things to go according to schedule or to be compensated for it; mind you this is the third “inconvenience” on this cruise so yeah so far not recommended to people like me who actually care about details on a cruise. Other than that food was great, service was ok (they don’t go out of their way to serve your needs), the ship is very stylish and updated for our times, doesn’t feel cramped (except when getting off to explore a new port, people are coming to the hallways from all sides, it’s crazy); they do have good shows (Broadway style I’d say), you can’t miss the Beatles and Jersey Boys, I’m not an art critic but I thought they were all very profesional and talented (didn’t feel cheap). The disembarkation process was very smooth (they use a camera system with face recognition, very sophisticated and fast, I liked that). Read Less
Sail Date August 2019
Cruising is the perfect family vacation as it allows us to have both family time and for our teens to have more “freedom” for activities they enjoy. The Bliss is a large ship, but it is designed to provide more private spaces. Here ... Read More
Cruising is the perfect family vacation as it allows us to have both family time and for our teens to have more “freedom” for activities they enjoy. The Bliss is a large ship, but it is designed to provide more private spaces. Here are some highlights: EMBARKING/DISEMBARKING were very easy. We went to the dock earlier than our assigned time and were allowed to board. We disembark on our own, so were off the ship in a matter of minutes at the end of the cruise. We took the NCL shuttle to the airport (book this in advance). BALCONY CABIN was very spacious for four people, including two teen boys. The space is well designed. We put the coffee service on the top shelf of the closet to give us more countertop space. There is plenty of storage space in the room (even under the coach/convertible bed). I read about bringing heavy-duty magnetic hooks for the walls and am glad I did. Everyone had a hook for their cardkey lanyards and we used them in the bathroom for our toiletry kit and by the balcony door for our binoculars. FOOD We enjoyed the Garden Café (buffet style) for breakfast, lunch and dinner. The variety is astonishing and the quality is excellent. One observation: There are no crab legs offered at any of the buffets (odd for an Alaskan Cruise). Favorites on the buffet: Prime rib, Indian cuisine, Asian Noodle bowls, fresh fruit all the time and the salad bar selections. We went for one dinner at Cagney’s Steak house and the NY Strip Steak and Petit Filet Mignon were outstanding. Friends we were with enjoyed several meals at The Local (no charge, but not a buffet). One of our friends was in a single cabin and she had access to a “Singles Lounge” which was a delightful, quiet space with excellent coffee (expresso, cappuccino, etc.) and snacks. This was a perfect place to get away from the crowds. OBSERVATION LOUGE on deck 15 was my favorite location on the ship. Designed for Alaska, the floor to ceiling windows and comfortable couches and lounge chairs allow you to enjoy the beauty of the outdoors no matter the weather/temperature. There are groupings of chairs and sofas that give the space a more intimate (less crowded?) feel. A buffet is set up with a limited, but still excellent, selection for breakfast and lunch. TEENAGERS have access to many activities onboard. Ours enrolled in Entourage (the high school teen club) first thing when we got onboard…and we didn’t see much more of them after that except to sleep and go on excursions. Our boys LOVED Entourage’s activities and met some kids there from around the world they are still in touch with through social media. We had thought the race track and laser tag would be the big draws for them and even considered getting the unlimited race track pass – SO GLAD WE DIDN’T The weather when we were at sea kept both the race track and laser tag facilities closed so our kids didn’t use them at all. Our boys used the arcade and abided by our daily limit with no problem ($10). There is an unlimited pass for the arcade too, but we didn’t get that either. ENTERTAINMENT was great. Jersey Boys is wonderful – book before you get onboard. We didn’t and were lucky they added an extra show! A delightful surprise was the Liverpool Beatles (tribute band) that played at The Cavern Lounge several night – each show was different (they “age” through the years and play the music from each “era”). EXCURSIONS were booked mostly through Viator or directly with the tour operator (not NCL) and we were very happy with our selections. Juneau we did Whale Watch and Mendenhall Glacier Combo with Juneau Tours. First part of our tour was a short hike to see the Mendenhall Glacier and then we boarded a 45-person catamaran for whale watching. We were able to get very close (much closer than on a boat with 250 people) and saw many whales. After our tour we went for crab legs at Tracy’s Crab Shack (delicious) – it is right by the Tram parking lot. Skagway we had planned a helicopter/dogsled tour directly with Temsco (I had done this excursion in July, 2018 and it is AMAZING. It is expensive and TOTALLY WORTH IT!). Unfortunately, our travel in 2019 was in August and the weather had been too warm and the dogsled camp had be shutdown early. We found other excursions: I took our boys on the Chilkoot Trail Hike and Float Tour (arranged through Viator) and everyone had a great time. We spotted close to 30 Bald Eagles. You should be a good walker for the hike (there is some incline, not much, and the path is well worn and narrow at times, but the guide will help those we need it). My husband and our friends booked a 4x4 tour in the Takhanuk Forest and they really enjoyed the experience and the vistas. Another set of friends booked a bus tour to the Yukon and LOVED it. Their photos of the trip are amazing. Finally, we went to Jewell Gardens to do glassblowing (we arranged this directly with them) and it was a wonderful experience. Best of all, they shipped our creations home so we didn’t have to carry them the rest of the way on the cruise! There is really something for everyone out of Skagway. I will be the one person who will tell you that I don’t think the Yukon train trip is worthwhile. It is too long, too repetitive (a lot of trees) and too much sitting. We had a long day in Skagway so some of us went to the Skagway Brewery for lunch and enjoyed more crab legs and a basket of battered halibut and fish. Try the Spruce Tip Beer! Ketchikan we had planned to go to the Alaska Rainforest Sanctuary (arranged through Viator), but the weather prevented us from docking. Full refund from the tour operator. Having been to Ketchikan before I had hoped to go back to Ketchikan Youth Initiatives (632 Park Avenue) were they sell locally made art - paintings, hangings, birdhouses with Alaska license plate roofs, etc. When you go to Ketchikan, this place is worth a stop for a less touristy gift/memento AND you are supporting the local youth activities. Last time I was in Ketchikan I walked to the Native Culture Museum and the Totem Pole Museum ($6 each or a pass for both for $10). Easy walk, saw bald eagles in the trees, walked by the salmon ladders…this is how I found the Ketchikan Youth Initiative. ALSO, the Ketchikan Fire Department had a vending machine of t-shirts ($25 with a credit card) – BEST souvenir I got my son in 2018 – again, less touristy and it supports the local FD. Unless you have very young children, I would give the Lumberjack Show a pass. Victoria was supposed to be a very late and short time in port (8 p.m. to midnight) and there weren’t shore excursions offered. Once we were onboard we saw NCL had a trip to Butchart Gardens (this is a MUST SEE in Victoria) and quickly booked it even knowing we would only see the gardens illuminated by lights. However, because we missed Ketchikan they arrived early and NCL extended our tour to include highlights of Victoria and we were able to see the garden in daylight (so much better!). If gardens aren’t your thing (though even our boys were impressed), NCL had a “Bites and Sights” excursion that might be of interest. Note the cruise ships are quite far from the things you will want to do in the city and you will need a cab or other form of transportation to get where you want to go in Victoria. Next time I would like the opportunity to explore Chinatown – it looked fascinating as we drove through on our highlights tour. This was an amazing vacation for our entire family and we will definitely cruise with NCL again. The Bliss is our teens' favorite ship. Read Less
Sail Date August 2019
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.0
Value For Money 3.5 3.5

Find a Norwegian Bliss Cruise

Easily compare prices from multiple sites with one click