10 Norwegian Bliss Cruise Reviews for Entertainment Cruises to Caribbean - Eastern

We chose the ship because it was the new big ship, it is new and big but very crowded because so much of the ship is taken up with the go cart track and private areas on the main decks. The service from the wait staff of great but customer ... Read More
We chose the ship because it was the new big ship, it is new and big but very crowded because so much of the ship is taken up with the go cart track and private areas on the main decks. The service from the wait staff of great but customer service is beyond bad, they do not care about any issue you have. We do not complain about anything but the power went out in our room couldn’t get anyone there for several hours. Asked several times if one of the three TVs in the pub could be changed to the ncaa tournament and was told sorry we can’t do that even though everyone in the pub wanted the same thing. The adult area in the back was closed everyday at 530 for a special event, it seems odd that we pay for a cruise and large portions of the ship were private a lot of the time including bars and restaurants, if you are going to allow groups to rent out part of the ship we should have been told before hand because it was everyday. Overall ships have started charging for more and more things that used to be included now they limit where you can go during your vacation. The food was Golden Corral type good everyday. The dining room now allows hats and swim suits, no lobster or decent steak that’s in the past. For a ship this size it’s lacking activities, the pool and hot tubs are packed and there is not a lot of activities around the boat. Read Less
Sail Date March 2019
We upgraded our 2 rooms to balcony; NCL put us on different floors quite far from one another. We have 3 kids 10 and 9, so it wasted a lot of time going between the 2 rooms. Our room person was just O.K., did the minimal functions, our ... Read More
We upgraded our 2 rooms to balcony; NCL put us on different floors quite far from one another. We have 3 kids 10 and 9, so it wasted a lot of time going between the 2 rooms. Our room person was just O.K., did the minimal functions, our kids attendant did better considering our kids were messy and our boy did have a few accidents wetting the bed. As far as the food, the buffet was great, way better than Carnivals. The seating in the buffet restaurant is way better too, with enough space to be comfy in. The main dining restaurant was poor as they actually forgot about us after our apps; we left after 45 min of waiting for the main course. Carnival has Guys restaurant and a Taco type restaurant which we loved both; Bliss did not have these free options, but should in our opinion. Carnival tops the Bliss for kids and us when it comes to entertainment. We went on the go carts once, the kids had to ride with us. The main issues were that the guy you see to get on was giving guests a hard time. He told us that our card was declined and to see customer service, which C.S. said our cards were fine. When we went back he was telling another customer the same story. That customer persisted and eventually the attendant said his card now worked. I don't know why he was doing this but the next day he told us the same thing, we just left and immediately went to laser tag and our card worked fine. Also on the go carts they seem to over control your experience and continually slow down the carts remotely. As far as the night time bands, I know preference is part of it, but Carnivals options were much more palatable to the ears. Carnival seemed much more upbeat at night whereas the Bliss seemed low energy with little to do. The worst part of our cruise was that 6 out of the 7 nights they shut down the spice bar area and stage for a private function. Just so happens we smoke, and that is the smoking area. We were moved upstairs with few ash trays and no bar. It did not seem right that we paid full fare and were not provided with areas we paid for. In all if your a family with kids I would recommend Carnival Cruise Lines, unless you want a real laid back sleepy experience where the vibe is not family oriented. Read Less
Sail Date March 2019
In one week they only have 2 shows in the Theater, a 3rd show in the theater was basically a repeat of a short length show that is run in one of the smaller lounges each evening. 3 restaurants with the identical menus. You might ... Read More
In one week they only have 2 shows in the Theater, a 3rd show in the theater was basically a repeat of a short length show that is run in one of the smaller lounges each evening. 3 restaurants with the identical menus. You might consider they would have a different theme dinner in each restaurant - not so. The meals were generally good & in most cases service was good with some exceptions with filling water glasses was poor. It seemed the waiter staff had more tables to serve than normal causing on this cruise not the best service we are familiar with. Our stateroom was small which was located on the 15th floor & happened to be across from a large crew workroom that had carts rolling in & out starting around 7AM & a vacuum running between 7-8AM. On sea days 2 side by side lounge chairs were hard to find around the pool but with 4,000 passengers on board that is to be expected. The pool size for this large cruise ship was very small & on sea days was very crowded. The bar service around the pool we found was good. Guest Services (on the ship) were very helpful vs our Travel Agent & who the travel agent booked this cruise with. Read Less
Sail Date January 2019
The bliss is a beautiful ship. The staff are amazing. This ship is great for Alaskan cruises. It is not the greatest for travelling the carribean. Not alot of outdoor areas. Pool is disappointing. Could not swim in it. There was always ... Read More
The bliss is a beautiful ship. The staff are amazing. This ship is great for Alaskan cruises. It is not the greatest for travelling the carribean. Not alot of outdoor areas. Pool is disappointing. Could not swim in it. There was always too many people sitting around it to get into it. It was like one big sitting bar. It is 6 feet deep also. This is not good for someone who wants to go I to the water and be able to touch bottom. No shallow end. This ship is not well designed for 4000 plus passengers. Long wait for elevators etc. We did not use the race track or laser tag. I did hear they were booked fast. We did enjoy ourselves. This was our first cruise. If we were to cruise again we will look for a smaller vessel. We enjoyed our vacation. Thank you Norwegian for your amazing staff. Read Less
Sail Date January 2019
We took this trip for my daughters 21st birthday, she turned 21 on the day we sat sail 1-12-2019. What a way to celebrate your 21st right.....Hold On.. We love Norwegian. We have been on 5 cruises with them. Each one better ... Read More
We took this trip for my daughters 21st birthday, she turned 21 on the day we sat sail 1-12-2019. What a way to celebrate your 21st right.....Hold On.. We love Norwegian. We have been on 5 cruises with them. Each one better then the last...Until now!!! Ship was nice, big, plenty of space, never felt over crowded, except at the pool. The staff was not the same friendly staff as as you would expect from Norwegian. At times it felt as if we were bothering them. From little things like a cup of ice at dinner, or the ketchup is empty can we get another. Sometimes we would never see the staff again after we asked for something. Just strange. One of the big complaints I had was, one day at sea, we had our towels on chairs , at the pool, on the upstairs deck, and a staff member came to me and said that he was going to remove our towels because the chairs we had, were not being used? I explained to him that my family was in the pool. He made me call my family from the pool, to come sit in the chairs, so his supervisor could see that I wasn't just saving them for someone. He told me he got a complaint from a guest that the 5 seats were empty for a long time and she wanted a chair. So I guess every time you want to go to the pool, hot tub, bathroom, bar, eat, you must give up your chair? Now everyone know don't come up to the pool at 11am and expect to find a seat. It not going to happen. Then there was the go carts. They advertise a 1 day pass( unlimited rides) for $29.95. When I went to purchases it they told me they were not selling that pass on this cruise? Then why is it advertised on the web site? When I asked The woman she said, just because. Nice answer. She said they sold the weekly pass for $199.95 but they sold out? When my Son and his friends went to ride them that night the were just doing a walk on (No reservation) they got there at 8pm, the staff asked if they had a reservation they said no, they made them wait 40min to ride. NOT ONE PERSON CAME UP THERE TO RIDE WHILE THE 4 OF THEM WAITED. UNREAL. Staff told them reservations come first. There are a few other things but this is getting long. Just beware of this ship if you do go on it.. Ship is good...STAFF NEEDS WORK. Read Less
Sail Date January 2019
My spouse and I like NCL and wanted to try out the new ship the Bliss! The ship itself is gorgeous! The observation lounge is well appointed with food options there. The bar staff was great especially the “chocolate cowboy “ in the ... Read More
My spouse and I like NCL and wanted to try out the new ship the Bliss! The ship itself is gorgeous! The observation lounge is well appointed with food options there. The bar staff was great especially the “chocolate cowboy “ in the mojito bar! He greeted every customer by name and knew their drink after waiting on them the first time! The new restaurants were okay. I probably would not choose to eat there again ( Los Lobos and Q) The parties were the same tired songs and dances, it’s like the movie ground hog’s day same old same old!! The DJ only played rock, fist pumping, head banging and Latin music! The night club was filled with intoxicated people spilling their drinks all over the dance floor creating a hazard and lawsuit waiting to happen with s slip and fall!! Another hazard was small children unattended at buffet trying to reach hot food off counter that they are not tall enough to see what is actually on counter!! The game shows were the same from ship to ship with same questions. Get real and someone be original!!!! The comedians were horrible especially the host ... very sad. The photography staff was funnier than the comedians were.. SMH NCL has threre newer ships going to the same tired islands.. St Thomas, Bahamas.... really!!!!! If they insist on going to the Bahamas then please go to NCL’s private island!! Please change your itinerary NCL to include different islands for the newer ships coming out. Go to Aruba!! The ship itself was clean, and nice looking and most staff were friendly and engaging!! The cruise director was friendly, funny and out and about the ship every day!!! NCL needs to change up their itineraries, get a better DJ, change up theme parties and DJ to add all genres to parties and night club scene. Set and enforce drinking on dance floor while fist pumping to the sane music, add better comedians and enforce a minimum age in children to service themselves at buffet area. NCL safety and cleanliness should be your first priority. Lastly the muster drill was a joke. They had about 100 people stuffed in the small space by the cavern bar for this “very important requirement “!! So people did not pay attention at all . Maybe they could have s way for passengers to watch on video and after maybe scan card at beginning and end on presentation in your own cabin. That would help alleviate the mass exit from the drill as a whole in some small places!! Hopefully someone at NCL actually read and move for changes on these beautiful vessels!! On a positive note the race track cars were great but they missed an opportunity to have pics taken on Racetrack!! Money pit the doir!! Read Less
Sail Date January 2019
This ship is too big. This was our third cruise with Norwegian (past cruises on Getaway and Escape). We were disappointed that Spice H2O was cut to half the size on the other ships to accommodate the loading area of the "race ... Read More
This ship is too big. This was our third cruise with Norwegian (past cruises on Getaway and Escape). We were disappointed that Spice H2O was cut to half the size on the other ships to accommodate the loading area of the "race track" (the racing was pathetic, speed controlled by NCL employee and only a 3 or 4 laps, no room for passing).The Glow party became the Family Glow party and lasted one hour after which the DJ packed up his equipment and went elsewhere.We were also a little put off by the race track and laser tag taking up one whole deck. they took out the free activities and replaced them with revenue producing ones. I would rather have the ropes course, climbing wall, and basketball court rather then having to pay for the rather pathetic race track and rarely open laser tag. Other than that the crew and food were excellent. We ate at Q twice and it was probably the beast BBQ I have had. They are changing the drink menus also (no more Mango Meltdowns) and a lot of trainee bartenders that don't know anything beyond the basic mixed drinks. Christmas decorations were pretty, but blocked the view of the atrium from above, which is where we usually watch the shows from. The port at Nassau was awful, three other mega ships in port with us, excursions were rushed and crowded, not worth the time or expense, St. Thomas and Tortola were ok, but I don't think we will ever go on this itinerary again. Read Less
Sail Date December 2018
We chose this cruise due to timing and itinerary. Also, having sailed several smaller ships, wanted to try a mega. My review is based on prior experience on smaller ships, so I’m not sure if I should have been surprised. First, I’m ... Read More
We chose this cruise due to timing and itinerary. Also, having sailed several smaller ships, wanted to try a mega. My review is based on prior experience on smaller ships, so I’m not sure if I should have been surprised. First, I’m a fan of the freestyle dining and give very high marks to “Q” which was the best food on the ship. This could be an industry change, but all “included” meals did not match the quality I’ve experienced on RCC or HAC. Outside of Coco’s, which is phenomenal, I found the desserts to be disappointing, Loved the race track but would never do it more than once. The music/entertainment is outstanding. Especially recommend the Beatles cover band and 4Blue. My biggest disappointments involve the lack of service and personalized attention I have grown accustomed to. Other than the first day, did I ever experience anyone walking around with drink service. Regular restaurant service was poor and the sentiment of staff felt like they were doing us a favor by waiting on us. Several food orders wrong, which I can accept, except recovery also failed. Sat at many tables just waiting to be acknowledged by wait staff or brought coffee or refills. Let’s talk about the unlimited drink package: strange that includes all drinks up to $15.00, but not plain orange juice, water or coffee. Definitely felt like non-drinkers were on the wrong boat. Watch your pours at the bar: I had to take a breathalyzer test due to an accident and it registered 0.00, after 2 mojitos. They tasted good, but what was in them? Line does efficient job with getting on and off the boat, and muster drill was also super efficient - best one yet. Cabin was lovely and space used efficiently. First time on a cruise I had storage space I didn’t use. 11th floor balcony room with double sink. Steward was very good at securing eggcrate mattress topper to add comfort. Overall, the ship is stunning and allows for many places to explore and enjoy. But if you are wanting service and expect folks to assist you, choose another. It’s really ashame as basic training and English lessons could improve the customer experience 10x fold. Read Less
Sail Date December 2018
While the observation deck on this ship was wonderful, it is not their best ship. The observation deck was on Deck 15 and very nice. You could lay there in comfortable lounges to read a book, what the views leaving the port or what ever ... Read More
While the observation deck on this ship was wonderful, it is not their best ship. The observation deck was on Deck 15 and very nice. You could lay there in comfortable lounges to read a book, what the views leaving the port or what ever suited you. It was quiet and clean. The entertainment staff on this ship was EXCEPTIONAL! A lot fun, laughter, and friendly people! Cagney's steakhouse had awesome food! The ribeye is the best I have had in a long time. This ship has an adults only pool (no offense to anyone) which I thought was GREAT! The cabins are normal size, we had a balcony, but seemed to have more storage then on other ships. Our room steward was nice and friendly but we had to continually ask for towels. The pool waiters were rude and slow. Some of the staff all over the ship were not very friendly at all. Especially in the Manhattan restaurant. The food was very good, when it was finally served to you. The NCL app is worthless. Worked once the entire 7 day cruise. A lot of passengers had the same issue. The bottle water policy is the worst. They only give you one liter bottles that barely fit in the frig. This ship was totally understaffed. It was a pretty ship but I stil think the best ship is the Getaway. Read Less
Sail Date December 2018
I am Elite on Princess (40 sailings) but wanted a bit more excitement than they offer and I have frequently sailed on Celebrity. I've sailed on Norwegian (Pearl, Epic, Gateaway and Bliss) four times. I was traveling with a group of ... Read More
I am Elite on Princess (40 sailings) but wanted a bit more excitement than they offer and I have frequently sailed on Celebrity. I've sailed on Norwegian (Pearl, Epic, Gateaway and Bliss) four times. I was traveling with a group of 16 and the group wanted a fun-time with a younger environment so we selected the Bliss. I was most excited to sail on the Bliss. The Bliss is a beautiful ship with a wonderful observation area on 15, staterooms are beautiful, disembarkation and embarkation was the best of any cruise. The Bliss is very clean and the staff was wonderful. My stateroom was on deck 14 two floors below deck 16 which is often times referred to as the Lido deck on other ships. I could hear the music starting around 11:00 am and ending around 12:00 or later every evening. Never an opportunity for nap if you are a light sleeper-- music mostly all day and night. I experienced a squeaking/knocking sound coming from the sliding door for better than fours days before I called the Customer Service Desk which they repaid and sent a wonderful gift for any inconvenience this may have caused. I was not able to see any shows due to no open reservation (you have to make a reservation) or partake in the racing cars because they were booked up quickly or only late night appointments were available. The one treat that I love most on all Norwegian cruises is the coconut sherbet. To my disappointment they had no coconut sherbet. The food on the buffet was average although the oxtails and chicken gumbo was outstanding. Seating in what they call the Garden Cafe was a bit of a challenge during lunch and breakfast but you would eventually find a place as on most ships. The Fitness Center was outstanding with wonderful hours. You can get on the treadmill at 6:00 am. With all side I would sail again staying on a lower deck away from deck 16 and making reservation as soon as i get on the ship. Read Less
Sail Date November 2018
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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