132 Norwegian Bliss Entertainment Cruise Reviews

Disclaimer: "I am an avid NCL cruise fan and stock holder. I only cruise on NCL as they are the best brand for me with the free-style attitude. I prefer not to have a dining time, and prefer to just do what I want to do when I want to ... Read More
Disclaimer: "I am an avid NCL cruise fan and stock holder. I only cruise on NCL as they are the best brand for me with the free-style attitude. I prefer not to have a dining time, and prefer to just do what I want to do when I want to do it. NCL provides that for me, so I stick with that is not broken. This cruise was my 15th cruise on Norwegian and 14th different boat. Yes, I know kind of crazy, but it just worked out that way. I am also going on the Epic in June, and that boat is the only one I've not been on." The Norwegian Bliss was by far my worst experience on an NCL Ship. To put it lightly I hated it. The main reason is that it is way too crowded. The ship is big, and yet too crowded (that tell you something). This is especially true with the buffett area. There really isn't a great outdoors on this ship, which really sucks because that tends to spread people out. You cannot find a table in the buffet area for at least 15 mins. At some points, you see people standing up and eating. A terrible design, just horrible. If you get on this ship, you will be frustrated just as I was. Now I did figure out that the 15th deck (the one with the glass around it FWD) has a small buffet. That tended to be a bit less crowded. I can imagine on the Alaska cruises it won't be as I am sure more people will flock there. The whole go-cart thing is the real reason the boat is so crowded. They decided to build that to look cool, but in the end it took a lot of space they could of used for other things. I think eventually it will burn them. As I mentioned the buffet could be much bigger, and should be much bigger. Not to mention, the same problem goes with beach chairs. You won't get one unless you get there at 6-7:30am. After that forget it, you won't get a chair. This will also frustrate you. I have to say the staff were awesome just as they are on all of the ships I go on. The exception is the guest services people as they sometimes are incompetent. Everybody else is fantastic especially the bartenders. The meals on this ship were not as good as some others. The only good meal I had the entire time was in Cagney's. Everything else was just average or just plain not good. The only thing good in the buffet was the Indian food. Everything else was just average. This is surprising because this is the first time that has happened. Out of 15 cruises on NCL, this was the only time I was real disappointing with the food. I still haven't figured out why they don't open Spice H2O every night as that is the best place on the ship at night. Fresh air dancing, and drinking. Yet they only have it open for one night and half. Makes no sense to me. Other ships had it open most nights. Embarkation and Debarkation were smooth. I am a Platinum Plus member, so my opinion on that isn't really relevant. But I do think NCL is getting better and better with embarkation and debarkation. As I mentioned, I am a NCL fan. I love the brand, but there is no way I will be back on the Bliss. Not a shot in the world. The other boats are much better in just about every way. I would highly recommend doing your research before booking a cruise on the bliss. Read Less
Sail Date March 2019
Did this cruise with a group of 26 people. While the ship was overall beautiful and the food and drinks were great, the price was way too high for what you got. We got the unlimited drink package and the 4 night specialty dining option. ... Read More
Did this cruise with a group of 26 people. While the ship was overall beautiful and the food and drinks were great, the price was way too high for what you got. We got the unlimited drink package and the 4 night specialty dining option. While the food and drinks were amazing, the service in 2 of the main dining halls (The Manhattan Room and Taste) were terrible. Took over 2 hours just to get our food and we were seated right when they opened. If you didn't book a reservation for any of the other specialty restaurants or the 3 main dinning halls when you first got on and had to be right when they start boarding, you had to wait to eat a nice dinner at almost 8-9 pm or go eat in the buffet. The one comedy show I was able to see had some very funny comedians and Jersey Boys was awesome but trying to get into these shows was terrible. They put you in a stand by line if you don't have reservations and if people show up 10-15 mins late, they still let these groups in. Wasn't fair in my opinion to those that were there 10-15 mins prior to showtime to get a seat waiting in stand by. Same with the Go-Karts and Laser Tag. The Go-Karts were fun but not worth the extra $10 in my opinion. The staff at the go-kart track was terrible and they let young kids (8-9 yrs old) race that cant even see over the steering wheel, barely reaching the pedals, are not staying over in the right lane so you end up running into them if they can't make the turn. They also get mad if you accidently bump into someone who crashed or cut right in front of you. They also don't even have a standby line for any solo racers so they would let 8 karts go in one and then send out 5 in the next group. Also, you would book a time for 3pm but wouldn't even race until almost and hour later. Also good luck if it rains because if so, they cancel your race without being able to rebook and just give you back your money. Not really fair in my opinion. Both activities they just show you a video and then let you go. Overall the reservation system is total garbage. Outside of those, the Cabin/stateroom is very nice and the staff take very good care of your room and your belongings. Overall, its nice if you just want a getaway but not worth the extra money they nickel and dime you for. Would much rather be back on Carnival next time. Read Less
Sail Date January 2019
we cruise about 2 times a year with Carnival, tried NCL Bliss as it was a new ship and sailing out of Los Angeles to Mexico which made it very convenient. Boarded ship and prepared for great mexican riviera cruise (Puerto Vallarta, ... Read More
we cruise about 2 times a year with Carnival, tried NCL Bliss as it was a new ship and sailing out of Los Angeles to Mexico which made it very convenient. Boarded ship and prepared for great mexican riviera cruise (Puerto Vallarta, Mazatlan, and Cabo)..after 2 hours we were notified that due to a hurricane we were being diverted and going to San Francisco, San Diego, and Ensenada. They completely lied to everyone who could have cancelled the trip prior to leaving and sail another time however they failed to notify us. TERRIBLE shame on you NCL! The weather was cold and dreary..not exactly what anyone had clothes packed for and due to a travel agency annual convention we were shut out of many areas of the ship during the entire week for private functions including the pool deck on 2 occassions, the bewhouse multiple times, the social club, etc.. The ship is beautiful however our cabin hallway always smelled of diesel burning, not sure why. The ships vibe was very off and during the one day we finally had a little sun they decided to show a movie on the pool deck..no live music, no recorded music..terrible. Never saw any activities on the deck. Diverted us without notice then had no shore excursions planned. People tried to get off in San Fran because they lived there and were denied or it would cost terrible fines. HORRIBLE ANNIVERSARY! NCL offered us NOTHING for this, I understand the hurricane and being diverted but they knew well ahead of time and told us nothing! we could have rescheduled as NOBODY wants to be prepared for warm weather and end up in a cold city where you would pay zero to go as you live close to it anyway. Waste of money and no consolation from NCL. THey should have offered discounts or partial refunds but they did nothing for us at all. Complaining to corporate office..shame on you NCL for not being upfront and honest with your passengers! Read Less
Sail Date October 2018
We are NCL Platium members, having sailed on many NCL ships. We booked the Bliss as its a new ship. First 4500 passangers is too big especially for the ship's resources. The crew was unahppy and unfriendly and it showed it ... Read More
We are NCL Platium members, having sailed on many NCL ships. We booked the Bliss as its a new ship. First 4500 passangers is too big especially for the ship's resources. The crew was unahppy and unfriendly and it showed it everywhere (there were 4 staff exceptions only - Cruise Director, Joseph in Smokehouse and 2 Cruisenext staff)). Managers were always frowning and disapproving. The restaurants were booked before the cruise and we had to wait to get in and then it was 5:15 or 8:15. I will commend the La Bistro and Teppenyacci as the quality I expect on an NCL ship. The rest was mediocre. The ship had 1 pool for 4500 guests. Smaller ships have 2 pools -downsized for a bigger ship - why? There other NCL ships and a pool side grill - this ship has taken that out and replaced with with Margarettaville for $ 14.95 for a burger that is free in the buffet Prohibition was a fun show. Jersey Boys which was closing after this cruise had medicore voices at best. Havana was as amateur as I have ever seen except 1 bearded dancer and the 2 female singer leaders who were really good. This ship was over crowded everywhere. The staff pushed the buffet for meals as the other restaurants were overwhelmed. Do yourself a favor and look for a smaller ship than this ship which was big enough to fail. Read Less
Sail Date October 2018
1. when NCL Bliss came to Seattle, we were expecting Epic kind of service or amenities. But the Bliss was way worse than what we were expected. we paid $9000 for 4 of us in same room, the room doesn't have enough closet space or ... Read More
1. when NCL Bliss came to Seattle, we were expecting Epic kind of service or amenities. But the Bliss was way worse than what we were expected. we paid $9000 for 4 of us in same room, the room doesn't have enough closet space or drawers for our close, have to 2 of us has to use our luggage, placing at the middle of the room. 2. can you imagine the Specialty Restaurant served the exact same dish as regular Main Dining Room? ( in this case is La Bistro & Manhattan), it's a rip off. we were on Heaven Category so we got to dine at Heaven Restaurant but the quality was not as good as before, NCL used to serve special meals for each destination like Mediterranean Cruise with Seafood, Alaska Cruise with King crab leg, but with the Bliss none of those (even with Pearl, they don't serve it any more) and the selections are getting scares ..... 3. the dining room hours are so limited you have to rush yourself......... otherwise you end up eating in your tiny room....... the Concierge wasn't helpful unless you pile up the green notes upfront....... very realistic. I do give extra tips for those who worked behind the scene, wait staffs or housekeeper daily...... they are hard workers and were almost at the point being abused by NCL the Only reason I chose NCL is because of my MOM, who is wheelchair-bound, I like the free style..... but the Bliss isn't made for , or accommodated for Handicapped persons. Showroom alone is not made for one...... the wheelchair area were not made for watching the show unless you are really tall, my Mon can sit there but can only watch the wall in front of her..... the rest of the handicapped seats are those 2 rows down the stairs and only have one opening out........ not recommended..... One more thing, you have to check your bill diligently or NCL tend to over charge you unless you complaine. Read Less
Sail Date September 2018
We chose the Bliss because of all the amazing videos we saw and everything we heard from our travel agent. I will start with the positives: - If you're a single or older couple with no kids, this cruise MAY be for you - Good ... Read More
We chose the Bliss because of all the amazing videos we saw and everything we heard from our travel agent. I will start with the positives: - If you're a single or older couple with no kids, this cruise MAY be for you - Good options for entertainment - Paid/ upcharge restaurants were definitely better than included ones - Alaska ports made the trip worthwhile Now, for the things we do not like and why we will never choose Norweigan again: - Maybe because the Bliss is so new, this could explain the utter lack of organization of the staff - Food at Buffet, Taste/Savor (same food) and Manhattan was very mediocre (at best) with no place to sit in the buffet restaurant - Our room (10-154) had a horrible banging/knocking in the walls and for 3 straight nights I go ZERO sleep, for a vacation it was unbearable - The spa passes were pointless and way over priced (again with kids, it's very difficult to coordinate since the kids clubs closes for 2 hours chucks all through the day) - The arcade and bowling machines will charge you repeatedly whether you used/ played the machine or not (and the way we were treated when we brought up an extra $6 charge was atrocious...) -Staff on cruise aren't empowered to do anything. So, if you have issues you have to write a complaint post cruise and they say it takes up to 15 business days to get a response - The app is trash and they charge you $9.95 per person to use it - Most things were constantly closed down (laser tag, mini golf and race track) which attracted us in the first place - Most things on ship are an extra cost so it's a constant nickel and diming vacation - Not a lot of family friendly activities - Havanah was just awful (as you will see in every other review) but there was really no need for the actors to light up real cigarettes in Jersey Boys (it was disgusting and made the whole theater smell) - The common spaces like the observation area are ALWAYS packed and people put their gross feet on the furniture and no rules are enforced. NOTE: We had a balcony but if you get an inside cabin it will be very hard for you to find a "common space" to relax and enjoy when there is anything to see outside - No drawers/ clothing space for fmaily with kids (if you're just 2 people, I imagine the closet space would be fine - The worst traffic flow I've ever seen on a ship. Elevators are always packed and no one wants to make space for new people (so you will be climbing 5-10 flights of stairs all the time to get where you need to go) - Captain decided to not go to the glacier which was a huge selling point for us. Given all the equipment they have on board it was more of an issues of not “wanting” to rather that not being able to. Why not save their gas and effort, right? We literally turned around. Overall, this is a cruise where the food is bad, few options for families, the staff is not empowered to make anything right which means absolute HORRIBLE or non-existent customer service, over-crowded ship with poorly planned traffic flow, this was not a vacation this was a total disappointment. As with anything, we have each other so spending time together was the best part but I would not waste money with Norweigan (they appear economical but after being charged for EVERY SINGLE THING) they are way more pricey. I will be booking with Disney Cruise from now on until kids are older (they have exquisite food, service and pretty much everything is outstanding). Read Less
Sail Date August 2018
First time with NCL, but cruised dozens of times with others. The food was terrible....everywhere! We tried the Garden Buffet several times. The food was barely warm to cool. I guess this forced us to the specialty restaurants, which ... Read More
First time with NCL, but cruised dozens of times with others. The food was terrible....everywhere! We tried the Garden Buffet several times. The food was barely warm to cool. I guess this forced us to the specialty restaurants, which were also disappointing. Considering we were on an Alaskan cruise, it was next to impossible to find fresh, hot seafood! I was told, “If you want fresh salmon, good luck.” The one entree I had was SO over cooked and dry...ughhh. The crowds, the kids running around unsupervised and the overall feeling of just being another buck to pay for this new ship was overwhelming. With the Ultimate Beverage Package, you can’t get even a small bottle of Perrier or Pelligrino, but you can have up to $15 of liquor!! The casino was NOT paying out to anyone! Spent over $6k!! We will never endure this misery again to be treated like cattle. Read Less
Sail Date August 2018
I chose this ship because I sailed on the Pearl and Jewel. They were pretty nice ships and had a lot of great activities to do. Unfortunately, the Bliss is too big. 4,000+ people with about 1500 staff. All the shows were booked before ... Read More
I chose this ship because I sailed on the Pearl and Jewel. They were pretty nice ships and had a lot of great activities to do. Unfortunately, the Bliss is too big. 4,000+ people with about 1500 staff. All the shows were booked before I got on the ship, nearly all the specialty dining was booked before we got on the ship, the elevators were constantly packed, the buffet constantly packed, the staff were overworked, over exhausted and probably underpaid.... They charge for EVERYTHING!! It didn't matter if you had the dining package....Ocean Blue added an additional $18 per person to eat there and the food was raw!! Disgusting. I truly had the worst experience every on this ship. Shore excursions were amazing of course because Alaska is amazing, but choose another ship to enjoy this Alaskan adventure unless you like crowds and lots of pushy people making their way to all parts of the ship. Oh, and if you decide to try out the fitness room just to kind of get a little exercise, be prepared to be belittled while you are there by the fitness guru who knows it all. Read Less
Sail Date June 2018
We chose this ship for its touring of Glacier National Park and for the onboard amenities like race track, laser tag, etc. What strikes me is the utter lack of good service. Every restaurant we went too, the servers were not happy and ... Read More
We chose this ship for its touring of Glacier National Park and for the onboard amenities like race track, laser tag, etc. What strikes me is the utter lack of good service. Every restaurant we went too, the servers were not happy and provide only basic service. You had to ask multiple times for refills. They reached over people when serving, even spilled water down the back of some poor lady. Often they pressed themselves against me to reach across the table to fill coffee and water. The served our food in random orders, some getting soup while others got appetizers and then serving the others soup while the remaining got soup.It appears they have not been trained on proper serving techniques. Often, you have to flag them down to get items forgotten. We paid a surcharge and ate at all the upscale restaurants. Found 3 hairs in our food at Ocean Blue- one in salad, one in my son's drink and one on our steak. We pulled them out and let them see them. They apologized but we left...this is the restaurant that you pay for specialty fees and then pay another surge of 12 per person to eat and believe if or not, after essentially paying 3 different charges to eat here, if you order lobster or shrimp, you will be charged an additional fee. Once again, the service was slow, inattentive and ungracious. The food in all of these restaurants was just okay. We did not attend one bar or one restaurant where the wait staff was happy or civil. The noise on the ship is at a very high decibel. It is very unsettling. The cruise director screams in the microphone near the main areas , restaurant and coffees so you can't enjoy this areas unless you can stand the LOUD annoucements he makes as he plays games. The Buffett was pretty highly traffic and loud. Seats very hard to find. The observation deck is where most people went and camped out all day, sleeping and sitting on the floors. It was soothing and quite a beautiful area. Bartenders here are the happiest We are pretty laid back and don't expect a lot but the basics are lacking on this ship. This cruise line charges you for everything they can think of and its wearisome. You reach for you wallet every minute. All said and done, this ship costs a great deal more than others that offer a much better product. From what we heard from fellow passengers, this cruise was not a good one. I would rate this cruise below average in food, service and entertainment. Honestly, we regret going on NCL. Princess, Royal or Celebrity would have been same dollar wise. Read Less
Sail Date May 2019
As an experienced cruiser, (this is my 9th cruise) I expected this to be a very relaxing and enjoyable itinerary. Unfortunately, this ship is definitely not designed for Alaska. A tremendous amount of space was devoted to pools, water ... Read More
As an experienced cruiser, (this is my 9th cruise) I expected this to be a very relaxing and enjoyable itinerary. Unfortunately, this ship is definitely not designed for Alaska. A tremendous amount of space was devoted to pools, water features, outdoor dining, race track, mini golf etc. Most of the time, these things were closed due to cold temps and high winds. Once we saw some of the incredible scenery, there was no place to sit. You were basically forced out on deck which was very cold and windy. The observation lounge was the only interior space but people were 3-4 deep at the windows. You couldn't see anything. (and the windows were quite dirty) I do want to give the National Park Service kudos. They boarded the boat in Glacier Bay and did a terrific job narrating the points of interest, pointing out animals (whales and a bear), and generally adding interesting history and culture to the park. Finally, a good use of my tax dollars! I do believe the staff tried their best to accommodate all the passengers as this was a very full ship. However, their management needs to do a better job of providing processes and procedures to keep passengers informed. For example, I tried to participate in a wine tasting in the Cellar the first day at sea. The head waiter was so flustered with 25 people trying to sign up. He really lost his composure. There were so many people because few instructions were provided on how to make reservations, what wines were being tasted and what the additional costs were. It was really an avoidable issue. Also, anything you pre-booked from the website for dinner, shows, etc. didn't load into the schedule on the ship's tv or reservation system. The reservation thankfully showed up at the venue but because you couldn't see it, I inadvertently overbooked my activities. This was disappointing because I couldn't rebook one of the shows. Also, skip the specialty restaurants on this ship except the steakhouse. I went to the Italian and Mexican and both were horrible. Definitely not worth the additional cost. While the steakhouse's food was good, the prices were high. The wait staff needs more training. I tried to order one of the wines featured on that night's menu but he didn't know it - it was also sponsored by the cruise line. Another waiter tried to serve port wine over ice. I would also recommend Norwegian look into changing the itinerary for this cruise. We did a morning cruising Glacier Bay, a day at sea, a morning in Ketchikan and an evening in Victoria. Back to back, it felt like we were confined to the ship for 3 days. They needed more time in Ketchikan and Victoria. We were only in Victoria for 2.5 hours. It took longer to get off the ship and into town than we were in town. And, because we were there in the evening, many of the stores and restaurants were closed. It was a waste of time. Overall, skip this cruise. Wait for winter when the ship will be in the Caribbean. Read Less
Sail Date May 2019
Went on NCL Bliss for the excitement of a better ship with go-karts vs the NCL Epic and Escape. The Jersey Boys production was outstanding. The Havana show was good but not my type of show that I would want to pay for. The Observation ... Read More
Went on NCL Bliss for the excitement of a better ship with go-karts vs the NCL Epic and Escape. The Jersey Boys production was outstanding. The Havana show was good but not my type of show that I would want to pay for. The Observation Lounge/deck15 was the best part of the ship. What I was disappointed in were all the chairs and lounges in the Observation Lounge and Atrium. They were all very uncomfortable. People were laying on the fabric chaise lounges in the Observation Deck without towels underneath them. Questioned the sanitary conditions of those Observation Deck lounge chair fabrics after their use. The dining ( complimentary areas) was just ship food (some good some bad). Found the servers very good in the Manhattan Room. Had dinner one evening in Savour Restaurant and found the service to be poor. Did not eat in any specialty restaurants. The Meet and Greet with the ship personnel was excellent. Beds in stateroom felt uncomfortable as compared to the NCL Epic and NCL Escape. As to the cabin, never met the room Steward but the cabin got cleaned twice daily. The ports were nothing special, we primarily were on the NCL Bliss for the newness of the ship. There was an abundance of children on board and I would attribute that to free perk of 3rd and 4th passenger goes free. Although, we love children, we found many of them running out of control throughout the ship. Even saw them sliding down the rails on the stairways just outside the Manhattan Room. Very unappealing. We are Gold Latitude Members and usually purchase future cruise certificates but as a result of cruising on the NCL Bliss, we have decided to no longer sail with NCL. Read Less
Sail Date December 2018
I was excited to go on the Bliss to the Mexican Riviera however due to Hurricane Willa the ship was diverted to the coast of Calif the ship didn't make the announcement until 20 mins after we set sail even though they 'probably ... Read More
I was excited to go on the Bliss to the Mexican Riviera however due to Hurricane Willa the ship was diverted to the coast of Calif the ship didn't make the announcement until 20 mins after we set sail even though they 'probably knew' a day before sailing I would have still taken the trip but the option would have been nice beforehand the ventilation and air conditioner didn't work in the smoking part of the casino and you could see the smoke lingering in the air for 4 days finally on the 5th day it was fixed but I got an upper respiratory infection as well as many others elevators floors walls and buttons were dirty and smudged a lot of the crew weren't friendly and cheerful the restrooms weren't stocked with soap and not very clean there was a convention of travel agents and many venues/restaurants were closed Read Less
Sail Date October 2018
I was so excited to finally go on the Alaskan cruise, but ended up disappointed in the overall experience. The staff in the restaurants were grumpy and the food was mediocre. The mini-suite was very small and there was barely any ... Read More
I was so excited to finally go on the Alaskan cruise, but ended up disappointed in the overall experience. The staff in the restaurants were grumpy and the food was mediocre. The mini-suite was very small and there was barely any closet or drawer space. However, the Norwegian Bliss is a beautiful ship and the entertainment on board was great. We didn’t get to the glacier because of a medical emergency on board. I understand, but it is also the reason most people go on the cruise and the line should have made better arrangements to get seriously ill off the ship. It was a beautiful day and calm day so weather was not an issue. The salmon fishing excursion in Kethickan was outrageously expensive. Our boat got 3 keepers but some of the boats didn’t catch any. The best excursion was to Mendanhall Glacier and whale watching, well worth the money. The White Pass train was also a fun experience and the scenery was breathtaking. There was way too much wasted time at sea and stopping at British Columbia at 4:00 pm and departing at 10:00 pm was a complete waste of time. Overall, the Alaskan cruise departing from Seattle on the Norwegian Bliss was disappointing to mediocre at best. Read Less
Sail Date September 2018
Alaska was our bucket list. We booked far in advance and were so excited. My husband and I traveled from Arkansas w our 12 year old and my in laws. Our stateroom with balcony was very clean and spacious. Our stewardess was wonderful. The ... Read More
Alaska was our bucket list. We booked far in advance and were so excited. My husband and I traveled from Arkansas w our 12 year old and my in laws. Our stateroom with balcony was very clean and spacious. Our stewardess was wonderful. The cruise in a nutshell was terrible. Incredibly crowded. Specialty dining, go carts, laser tag, and spa needed a reservation.. that could not be booked until on board. Once getting to our room spa was booked up, laser tag booked. Laser tag.. addtiontal cost. Go carts the only reservation available was 1030 at night.. $10pp.. too cold to swim.. shows were not kid friendly.. lots of cussing.. if you are not a gambler, kareokeer or heavy drinker this cruise is not for you. The activities on board included napkin folding and towel folding classes... let that sink in... $10,000 cruise with additional $400+ just for entertainment. $6 a game to bowl $2-$3 for arcade games. Juneau and Victoria were the only ports worth seeing. In Juneau we did a float plane and it was amazing. Burchart gardens in Victoria are stunning. Disney cruise next time and what I recommend for SURE! Read Less
Sail Date July 2018
We just returned from our cruise on the Bliss for my parents 50th wedding anniversary. This trip had been planned for almost a year and all of us were looking forward to the cruise but were getting nervous after reading numerous reviews ... Read More
We just returned from our cruise on the Bliss for my parents 50th wedding anniversary. This trip had been planned for almost a year and all of us were looking forward to the cruise but were getting nervous after reading numerous reviews before going. We had 7 adults and 4 children with us (ages 6-10). The boarding process went very smooth I think we were on the ship within less than 30 minutes, but once we boarded that's when the chaos started. Once on the ship we went straight to reservations for the go carts and the lazer tag, four of us were in different lines trying to make reservations. This took about an hour and half to get tot the front just to be told that everything was booked. We did actually get reservations for both by complaining throughout the cruise but both attractions weren't even really worth it. But, if you or your kids really want to take advantage of the go carts my sister heard someone talking about a week long unlimited pass for $99, not sure it you would just wait standby to use the pass. I felt like you could probably just wait by the line whenever you want and get on. If you like the idea of waterslides think again. The slides are only open a few hours of the day and they only have two of them. One of the slides is a drop slide that they won't even let you go on unless you are over 100lb, which left our kids to only be able to use the one slide. The hours of the slide are a joke, I think it was open from 11:30 - 2;30 and again for another hour or so. It was hard to see them close the slide on a beautiful day with nothing else to really do on the ship. If you are taking kids I would really think twice there is very little for kids to do on this ship. They do have an arcade but the games are anywhere from $2 - $5 each. This ship is constantly trying to nickel and dime you for everything. As for the food it was pretty lousy even the bigger restaurants. We did go to the Manhattan Room, Savor, and Taste and they all have the same menu, I guess they just try to make them look different. The buffet is not very good just okay. We finally broke down and went to the steak house on the last night and they told us they were full but would squeeze us in, the place was empty. The food was okay nothing crazy, but not worth the $300 we had to spend. LIke I said earlier there really isn't a lot to do on the ship. The highlight of the trip was the "Jersey Boys" show, Havannah wasn't very good. But really, only two shows for a seven night cruise! Also, the drinks were excellent! I highly recommend the drink package, pretty much all we did was drink since there wasn't much else to do. And yes the elevators are horrible, stick to the stairs. I hope this helps some of you guys I could write all night about this cruise but I'm tired. And just remember this cruise is a good chunk of change for most of us that is why I took the time to right this, there are many other ships out there with a lot more to do than the Bliss. Unless you don't want to do anything but sleep and eat, and spend as little time in the ports as possible this is the cruise for you. Good Luck Read Less
Sail Date July 2018
This is by far a revenue- money maker cruise for NCL and not about the best possible “Guest” experience. With over 4000 cruises NCL “missed the boat” when it comes to “ public” venues...with over 4000 Guests and plenty of ... Read More
This is by far a revenue- money maker cruise for NCL and not about the best possible “Guest” experience. With over 4000 cruises NCL “missed the boat” when it comes to “ public” venues...with over 4000 Guests and plenty of cabins they did NOT have public spaces large enough to accommodate a group of this size and everything needed a reservation but was sold out within hours of boarding and up charges for everything?!! NCL has lost their ability to offer “freestyle” cruising but has enhanced their ability to pack people on a ship causing overcrowding but for sure this ship has become a money maker for them! Their Management team had the worst attitude and rude and did not aim to please from Cruise Director to Hotel Director to Group Leaders to Staff...so many rigid rules that benefited NCL but NOT the Guests! Safety issues for sure! On a positive note- food was great but service was slow and Jersey Boys Show was excellent while Havana Show put me to sleep! I loved the single Studio cabin! I have cruised with NCL over 12 times and have been pleased with other ships but I do NOT recommend the Bliss. The PORT of departure experience was the worst ever...no bays for buses and nothing but traffic jams trying to board/disembark from the city streets of Seattle-hard to believe NCL did not have a better plan for a ship with so many passengers?! Best part of this cruise was viewing the beauty of Alaska but that can be done on any ship with any cruiseline NCL needs to step up to compete with other cruiselines for the best “Alaskan” experience! Read Less
Sail Date June 2018
The ship was very clean and the staff were very friendly and helpful overall. The food in the buffet was usually cold and bland, sometimes inedible. It was incredibly busy up there and difficult to find seating. Other complementary dining ... Read More
The ship was very clean and the staff were very friendly and helpful overall. The food in the buffet was usually cold and bland, sometimes inedible. It was incredibly busy up there and difficult to find seating. Other complementary dining was fairly bland as well. The speciality restaurants were much better and if I cruised with NCL again I would only dine there. However, I don’t think that you should be forced to pay extra for a decent meal, the food that is included should be edible as well. The temperature on-board was too warm. Entertainment was very good. Jersey Boys was high quality and the female comedian was excellent. I avoided most of the “activities” on-board because they were just an excuse for staff to try to sell things. I often felt that I was on a week long timeshare info session being bombarded with up selling. Nothing is free on NCL. The spa was the worst and I knew what to expect going in but I was even surprised. I went to a “hair show” where they were supposed to talk about hair health, the best cut for your face shape, etc., and give away a free cut and style to one of the attendees. They jammed 8 of us into a corner and a very rude salon worker came out and said he specialized in hair loss and they scheduled the wrong time for the hair show so he’d be talking about that instead. We were trapped in the corner for 40 minutes as he tried to sell his special $3600 hat to us. None of us struggled with hair loss. He said he would give us a free consultation but told us repeatedly not to waste his time. He was rude to one 17 year old girl who seemed disinterested during his lengthy presentation and asked her to repeat what he had said and clapped in front of her face. I was so mad when we were finished because he wasted 40 minutes of my time. I felt that I couldn’t leave because I was physically squished into the corner and because I find confrontation uncomfortable. Also, there was no giveaway for the cut and style and I wanted to see a hair show. It was a complete scam. I complained to the manager on the phone afterward and she said there was confusion about scheduling. I explained that the employee was aware that wasn’t what we were there for but he went on with his high pressure sales pitch anyway. She said she could offer me a consultation for my hair but after that experience and having now complained I was not comfortable going back. Also, someone who went to the session was entitled to a free cut and no one got one. I wouldn’t have even cared if I didn’t get it, but if you promise something like that you should follow through. Other activities like bingo were extremely overpriced for the amount of prizes given away. One package was $60 and the bingo jackpot was just over $100. That’s outrageous. You have at least 200 people buying tickets between $30 and $60, that’s a minimum of $6000-$12000 and your total prizes are $600? Not to mention that the cruise staff took forever calling the numbers so that they could sell you more stuff in between. It was painful, not fun. The atrium being where most activities were held seemed like a poor design to me. There wasn’t enough seating there and it was very loud. Again, most of the “activities” were cheesy or a way to sell stuff, but even if it was something I was interested in I would avoid it because the space was uncomfortable. Also, the service counter and other desks were in the same area and it was impossible to hear them when you needed help. Overall the cruise was good. The new ship was still in very good condition which was a huge plus and it seemed clean and well maintained. I just wish that I didn’t feel like I was being nickelled and dimed every step of the way. I knew that about NCL going in but I was worse than I anticipated. Read Less
Sail Date September 2019
Disappointed in the lack of service in our stateroom, had to deep reminding the steward to empty trash, provide toilet paper, tissues and towels. Very disappointed in lack of space (seating) in the public areas like the Atrium and ... Read More
Disappointed in the lack of service in our stateroom, had to deep reminding the steward to empty trash, provide toilet paper, tissues and towels. Very disappointed in lack of space (seating) in the public areas like the Atrium and Observation deck. Also found that much of what we wanted to do was already booked on our first day. The cruise skipped going to Ketchikan due to weather, but no additional activities or entertainment was provided. Very bored at that point. Comedy club booked, specialty restaurants booked, Disembarking at stops was chaotic and long, should have been better managed. On a positive note, the food was very good, no matter which dining room we ate in, although finding a seat at the Garden Buffet was so difficult, if we already had food, it was cold by the time we were able to sit down. Everything on board was so expensive. Would not recommend Norwegian. Read Less
Sail Date September 2019
The ship was beautiful, new & the service was good. My first time on NCL previously cruised on Carnival(would never sail again) and Princess(was excellent). Heard so much about Alaska unfortunately it was such a letdown. The ports ... Read More
The ship was beautiful, new & the service was good. My first time on NCL previously cruised on Carnival(would never sail again) and Princess(was excellent). Heard so much about Alaska unfortunately it was such a letdown. The ports were terrible Juno, Skagway and Ketchikan are tiny, depressed/little towns with a few blocks and the same shops that are probably owned by the cruise companies themselves, Diamond international, Tanzanite international etc. Here you could be at each from 8-11 hours at these ports. Trust me you could walk around each of these towns and be back on the ship within an hour. Glacier Bay was OK sad to see how global warming has really had an effect on glaciers there really isn’t much to see. The nicest port was Victoria British Columbia. Where we had only 3 hours, you arrive at 8:30 pm-11:30 pm! Ridiculous The nicest town & we arrive at Night!! At night most of the shops and restaurants are closed. Disappointing how this was done logistically. At Victoria BC make note it takes 25min to get to town by shuttle bus(long wait line) majority of shops/restaurants are closed. When onshore at all ports expect to pay $74.99 for 1 Alaskan King crab LEG!! The food on the Bliss was awful I give it a 4. Breakfast was good, desserts were ok (6) but lunch and dinner was just awful (2). Majority of all options were very ethnic and spicy if that’s your preference. For a cruise to Alaska I would expect to have an abundant option of seafood dishes. The Seafood dishes were awful very hard to get a simple fish dish that wasn’t spicy, over cooked or full of sauce! The complementary restaurants are basically Buffet but being served by a waiter. You could only substitute sides but you can’t ask for a dish like the Thai spiced Tilapia dinner cooked plain...very disappointing not many different options each nite! I was told I’d have to go to the alternate restaurants and pay especially for any Read Less
Sail Date May 2019
First, let me say that we have not cruised in about 10 years. We are retirement age people who cruised often as a family with our 2 children. They enjoyed it more than we did. Recently, we decided to give it a try again and visit some ... Read More
First, let me say that we have not cruised in about 10 years. We are retirement age people who cruised often as a family with our 2 children. They enjoyed it more than we did. Recently, we decided to give it a try again and visit some cities we've never been before, namely Victoria and Vancouver in British Columbia. In the past, we cruised on Royal Caribbean, Celebrity and Princess. These were standard size ships (2,500 to 3,000 passengers). The Bliss is a new (almost 1 year old) "Mega" vessel with a capacity of over 6,000 passengers (although the ship lists it at 4,000 passengers). And despite its immense size, no matter where you go, you were always jammed in with a huge crowd of people. On this ship, be prepared to do a lot of walking. From the back end of the ship to the front (or other way around). Or going up or down stairs from one deck to the next. The elevators on the ship were always jammed with passengers all day and night long. My wife found it very difficult to get around, having had knee replacement surgery recently. • I'll list all the "pros" of my experience first: • Entertainment: "Jersey Boys" was the best show on the ship. Standing ovation. Get your seat a 1/2 hour before the show starts, because it fills up fast. "Havana" was a good latin song and dance review. Elaborate costumes and stage decor. The stand-up comedians were terrific, hosted by Tim and featuring Jay Black and Larry Omaha. Book your seats on your first day on the cruise at the theater asap. I did not go to the Cavern Club shows. Way too late for us. However, "Siglo", their resident rock band that played at functions around the ship (the atrium and the pool) throughout the day were awesome. Be sure to go to the functions at the atrium, there's a lot games and shows with lots of audience participation. If you can find an empty seat, grab it fast. • Food: The best specialty restaurant for us was Cagney's steakhouse by far. Great Prime Rib (16 oz). La Cucina was good, not great. But "Q" was very disappointing and hardly anyone besides us were in the restaurant. I guess they got the word of mouth on it. The main dining rooms are good, The Manhattan room is the best of the mains, be sure to book a dinner reservation (even in the main dining rooms) or else you will wait in a long line before you are seated. Beware the breakfast and lunch service in the main dining rooms are slow, but sometimes a better alternative than the buffet. The Garden Cafe (the buffet, on deck 16) is a mad house. It's the largest buffet restaurant we have ever experienced anywhere and you can have ANY kind of food that you can imagine (asian, italian, mexican, deli, salads, on and on). But you have to scramble to find an empty table and you have to dodge and weave around the other passengers getting their food. Overall, the food at the buffet is standard in quality. Our cabin: see my separate review • The observation lounge: what could be bad about lying on a long lounge chair with a pillow behind your head and overlooking the ocean along with a drink and a snack, This is the observation lounge, a quiet area one deck below the buffet. • The Cons: • The elevators were always jam packed! I would have taken the stairs if my wife wasn't with me. • Excursions: because of scheduling problems, our time at the cities were very limited to a short quick afternoon. Plus, because of the number of passengers, we were very slow in disembarking the ship. Very frustrating. Overall, the cruise had some great aspects with a few not so great aspects. If you come in with a positive attitude and are not annoyed by the bad aspects, you'll have a great time. If you read this review you will know what to expect and figure out how to avoid the bad and indulge in the good. Good luck. Read Less
Sail Date April 2019
This was our 13th cruise, first with NCL. We have cruised Carnival, Royal Caribbean and Princess. This was by far the most expensive cruise of them all. We have friends who swear by NCL so we thought we would give it a try. We ... Read More
This was our 13th cruise, first with NCL. We have cruised Carnival, Royal Caribbean and Princess. This was by far the most expensive cruise of them all. We have friends who swear by NCL so we thought we would give it a try. We thought embarkation went smoothly, we were in boarding group 1. I will say from a technology standpoint, they seem to be behind the times. We thought the ship was beautiful, but way over crowded. They had a lot of events in the main atrium which opens up to one deck above. It was soooo crowded they had folding chairs for the overflow...seemed very cheap and not comfortable at all. Also, it was so loud you couldn't hear yourself think. Another observation is the hallways are so narrow due to having single cabins in the middle of the ship. This made walking down the halls a struggle due to cleaning carts, not to mention if you came up on a large person or wheelchair, you literally are stuck. We purchased the specialty dining package for each night. We do this on each cruise and do so because of the attention to detail and awesome food. Goodness, what a disappointment. The worst was La Cucina. We were not even acknowledged when seated, didn't receive bread and had to basically beg for refills. We both ordered filet with one being medium and the other medium well. They were both burned to a crisp.....and we had to ask them for a knives. The time between servings was also 45 minutes. We tried Teppanyaki (best of all), Los Lobos (below average food and slow service), Cagneys (fair) service was slow. We ended up cancelling all reservations for the remainder of the week. We received better service in Margaritaville, Food Republic and MDR. If not for these last three....dining would have been a total fail. The service and food in these last three were awesome and saved the day. Shore excursions were a hit or miss. We did Dolphin Trainer for a Day in Puerto Vallarta and it was a hit. I give it a 10 out of a 10. We did city boat tour in Cabo. It was awful. By the time we arrived (herded like cattle) we were placed with another excursion group (obviously same thing but called something different) and there were no seats together left on the boat. Really? You are going to put us on a boat for a tour with no seating left? We got of the boat. This was a huge disappointment. The entertainment was mostly good. We went to the comedians, Havana, Beetles show and Jersey Boys. We just wish there were other options. We don't mind the Broadway type shows, but love how Royal Caribbean keeps it interesting. They will do one production show but then the other night you could get a circus soleil type show. We got bored. The ship was sold out....kids everywhere that were unsupervised. This got old real fast. Also, our neighbor kept smoking on their balcony. I tried calling guest services multiple times, forget it, they won't ever answer. If you go down to the service desk, get ready to stand 50 plus deep in line. Another observation both my husband and myself noticed, what is wrong with most of the crew? They seem so unhappy and do not go out of their way. Our service was not terrible, but nothing awesome like other cruises we have been on. We chose to have a good time despite the things that bothered us, but will likely never cruise NCL again. When you spend more money and get so much less.....its a no brainer. Read Less
Sail Date April 2019
We chose the ship because it was the new big ship, it is new and big but very crowded because so much of the ship is taken up with the go cart track and private areas on the main decks. The service from the wait staff of great but customer ... Read More
We chose the ship because it was the new big ship, it is new and big but very crowded because so much of the ship is taken up with the go cart track and private areas on the main decks. The service from the wait staff of great but customer service is beyond bad, they do not care about any issue you have. We do not complain about anything but the power went out in our room couldn’t get anyone there for several hours. Asked several times if one of the three TVs in the pub could be changed to the ncaa tournament and was told sorry we can’t do that even though everyone in the pub wanted the same thing. The adult area in the back was closed everyday at 530 for a special event, it seems odd that we pay for a cruise and large portions of the ship were private a lot of the time including bars and restaurants, if you are going to allow groups to rent out part of the ship we should have been told before hand because it was everyday. Overall ships have started charging for more and more things that used to be included now they limit where you can go during your vacation. The food was Golden Corral type good everyday. The dining room now allows hats and swim suits, no lobster or decent steak that’s in the past. For a ship this size it’s lacking activities, the pool and hot tubs are packed and there is not a lot of activities around the boat. Read Less
Sail Date March 2019
We upgraded our 2 rooms to balcony; NCL put us on different floors quite far from one another. We have 3 kids 10 and 9, so it wasted a lot of time going between the 2 rooms. Our room person was just O.K., did the minimal functions, our ... Read More
We upgraded our 2 rooms to balcony; NCL put us on different floors quite far from one another. We have 3 kids 10 and 9, so it wasted a lot of time going between the 2 rooms. Our room person was just O.K., did the minimal functions, our kids attendant did better considering our kids were messy and our boy did have a few accidents wetting the bed. As far as the food, the buffet was great, way better than Carnivals. The seating in the buffet restaurant is way better too, with enough space to be comfy in. The main dining restaurant was poor as they actually forgot about us after our apps; we left after 45 min of waiting for the main course. Carnival has Guys restaurant and a Taco type restaurant which we loved both; Bliss did not have these free options, but should in our opinion. Carnival tops the Bliss for kids and us when it comes to entertainment. We went on the go carts once, the kids had to ride with us. The main issues were that the guy you see to get on was giving guests a hard time. He told us that our card was declined and to see customer service, which C.S. said our cards were fine. When we went back he was telling another customer the same story. That customer persisted and eventually the attendant said his card now worked. I don't know why he was doing this but the next day he told us the same thing, we just left and immediately went to laser tag and our card worked fine. Also on the go carts they seem to over control your experience and continually slow down the carts remotely. As far as the night time bands, I know preference is part of it, but Carnivals options were much more palatable to the ears. Carnival seemed much more upbeat at night whereas the Bliss seemed low energy with little to do. The worst part of our cruise was that 6 out of the 7 nights they shut down the spice bar area and stage for a private function. Just so happens we smoke, and that is the smoking area. We were moved upstairs with few ash trays and no bar. It did not seem right that we paid full fare and were not provided with areas we paid for. In all if your a family with kids I would recommend Carnival Cruise Lines, unless you want a real laid back sleepy experience where the vibe is not family oriented. Read Less
Sail Date March 2019
In one week they only have 2 shows in the Theater, a 3rd show in the theater was basically a repeat of a short length show that is run in one of the smaller lounges each evening. 3 restaurants with the identical menus. You might ... Read More
In one week they only have 2 shows in the Theater, a 3rd show in the theater was basically a repeat of a short length show that is run in one of the smaller lounges each evening. 3 restaurants with the identical menus. You might consider they would have a different theme dinner in each restaurant - not so. The meals were generally good & in most cases service was good with some exceptions with filling water glasses was poor. It seemed the waiter staff had more tables to serve than normal causing on this cruise not the best service we are familiar with. Our stateroom was small which was located on the 15th floor & happened to be across from a large crew workroom that had carts rolling in & out starting around 7AM & a vacuum running between 7-8AM. On sea days 2 side by side lounge chairs were hard to find around the pool but with 4,000 passengers on board that is to be expected. The pool size for this large cruise ship was very small & on sea days was very crowded. The bar service around the pool we found was good. Guest Services (on the ship) were very helpful vs our Travel Agent & who the travel agent booked this cruise with. Read Less
Sail Date January 2019
The bliss is a beautiful ship. The staff are amazing. This ship is great for Alaskan cruises. It is not the greatest for travelling the carribean. Not alot of outdoor areas. Pool is disappointing. Could not swim in it. There was always ... Read More
The bliss is a beautiful ship. The staff are amazing. This ship is great for Alaskan cruises. It is not the greatest for travelling the carribean. Not alot of outdoor areas. Pool is disappointing. Could not swim in it. There was always too many people sitting around it to get into it. It was like one big sitting bar. It is 6 feet deep also. This is not good for someone who wants to go I to the water and be able to touch bottom. No shallow end. This ship is not well designed for 4000 plus passengers. Long wait for elevators etc. We did not use the race track or laser tag. I did hear they were booked fast. We did enjoy ourselves. This was our first cruise. If we were to cruise again we will look for a smaller vessel. We enjoyed our vacation. Thank you Norwegian for your amazing staff. Read Less
Sail Date January 2019
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

Find a Norwegian Bliss Cruise

Easily compare prices from multiple sites with one click