Sail Date: January 2019
In one week they only have 2 shows in the Theater, a 3rd show in the theater was basically a repeat of a short length show that is run in one of the smaller lounges each evening. 3 restaurants with the identical menus. You might ... Read More
In one week they only have 2 shows in the Theater, a 3rd show in the theater was basically a repeat of a short length show that is run in one of the smaller lounges each evening. 3 restaurants with the identical menus. You might consider they would have a different theme dinner in each restaurant - not so. The meals were generally good & in most cases service was good with some exceptions with filling water glasses was poor. It seemed the waiter staff had more tables to serve than normal causing on this cruise not the best service we are familiar with. Our stateroom was small which was located on the 15th floor & happened to be across from a large crew workroom that had carts rolling in & out starting around 7AM & a vacuum running between 7-8AM. On sea days 2 side by side lounge chairs were hard to find around the pool but with 4,000 passengers on board that is to be expected. The pool size for this large cruise ship was very small & on sea days was very crowded. The bar service around the pool we found was good. Guest Services (on the ship) were very helpful vs our Travel Agent & who the travel agent booked this cruise with. Read Less
1 Helpful Vote
Sail Date: January 2019
The bliss is a beautiful ship. The staff are amazing. This ship is great for Alaskan cruises. It is not the greatest for travelling the carribean. Not alot of outdoor areas. Pool is disappointing. Could not swim in it. There was always ... Read More
The bliss is a beautiful ship. The staff are amazing. This ship is great for Alaskan cruises. It is not the greatest for travelling the carribean. Not alot of outdoor areas. Pool is disappointing. Could not swim in it. There was always too many people sitting around it to get into it. It was like one big sitting bar. It is 6 feet deep also. This is not good for someone who wants to go I to the water and be able to touch bottom. No shallow end. This ship is not well designed for 4000 plus passengers. Long wait for elevators etc. We did not use the race track or laser tag. I did hear they were booked fast. We did enjoy ourselves. This was our first cruise. If we were to cruise again we will look for a smaller vessel. We enjoyed our vacation. Thank you Norwegian for your amazing staff. Read Less
Sail Date: January 2019
We took this trip for my daughters 21st birthday, she turned 21 on the day we sat sail 1-12-2019. What a way to celebrate your 21st right.....Hold On.. We love Norwegian. We have been on 5 cruises with them. Each one better ... Read More
We took this trip for my daughters 21st birthday, she turned 21 on the day we sat sail 1-12-2019. What a way to celebrate your 21st right.....Hold On.. We love Norwegian. We have been on 5 cruises with them. Each one better then the last...Until now!!! Ship was nice, big, plenty of space, never felt over crowded, except at the pool. The staff was not the same friendly staff as as you would expect from Norwegian. At times it felt as if we were bothering them. From little things like a cup of ice at dinner, or the ketchup is empty can we get another. Sometimes we would never see the staff again after we asked for something. Just strange. One of the big complaints I had was, one day at sea, we had our towels on chairs , at the pool, on the upstairs deck, and a staff member came to me and said that he was going to remove our towels because the chairs we had, were not being used? I explained to him that my family was in the pool. He made me call my family from the pool, to come sit in the chairs, so his supervisor could see that I wasn't just saving them for someone. He told me he got a complaint from a guest that the 5 seats were empty for a long time and she wanted a chair. So I guess every time you want to go to the pool, hot tub, bathroom, bar, eat, you must give up your chair? Now everyone know don't come up to the pool at 11am and expect to find a seat. It not going to happen. Then there was the go carts. They advertise a 1 day pass( unlimited rides) for $29.95. When I went to purchases it they told me they were not selling that pass on this cruise? Then why is it advertised on the web site? When I asked The woman she said, just because. Nice answer. She said they sold the weekly pass for $199.95 but they sold out? When my Son and his friends went to ride them that night the were just doing a walk on (No reservation) they got there at 8pm, the staff asked if they had a reservation they said no, they made them wait 40min to ride. NOT ONE PERSON CAME UP THERE TO RIDE WHILE THE 4 OF THEM WAITED. UNREAL. Staff told them reservations come first. There are a few other things but this is getting long. Just beware of this ship if you do go on it.. Ship is good...STAFF NEEDS WORK. Read Less
Sail Date: January 2019
We chose Norwegian over the other cruise lines because of the "Free-Style" dining concept. You can eat, drink and party anytime you want. We went to Hawaii on the Pride of America and it was spectacular. This trip we were on the ... Read More
We chose Norwegian over the other cruise lines because of the "Free-Style" dining concept. You can eat, drink and party anytime you want. We went to Hawaii on the Pride of America and it was spectacular. This trip we were on the Bliss. Brand new. Gargantuan. We always get a balcony and love it. The entertainment always keeps you on the move. Plenty to choose from. Also, the poolside activities are hilarious. We embarked and went to the Sugarcane Mojito Bar. Bob, the "Chocolate Cowboy" made us feel welcome and part of the entire ship family immediately. The experiences just kept going. The main dining rooms were always ready to serve. Never had to wait and never ran out of selections. We never ran across a single negative employee. They always stopped what they were doing to help you if you needed it. They also knew when to leave you alone. Two things that weren't up to our standards were the shore excursions and the final port. We went snorkeling in St. Thomas. It was OK but it didn't hold a candle to the snorkeling in Hawaii. We also went to Balmoral Island beach break. Save your money. We had to walk a long way to a pier through so many vendors and taxi drivers. You can keep Nassau. It seemed dirty and the vendors were unfriendly, rude and seemed like they expected you to spend a lot of money. Our agent said: "Stay on the ship" and she was right. St. Thomas and Tortola were pretty cool. The other down side to our experience was the smoking. Our neighbor, on the first night tried to have a smoke. As soon as he lite it I could smell it. We brought it to the attention of guest services who very promptly addressed the issue. But we were helpless. There were others even though they have a special section for smokers. I only hope Norwegian ( or any other cruise line) comes up with a "non-smokers" cruise. I'll be the first to sign up. Would we go again? ABSOLUTLY!! Read Less
Sail Date: January 2019
This was our first family cruise. There were 9 people in our party altogether. 6 adults and 3 kids ages 10, 10, & 11. My wife turned 40 in November and one of the other adult women turned 40 just prior. So, we decided on a cruise ... Read More
This was our first family cruise. There were 9 people in our party altogether. 6 adults and 3 kids ages 10, 10, & 11. My wife turned 40 in November and one of the other adult women turned 40 just prior. So, we decided on a cruise to celebrate. We chose Norwegian Bliss because we wanted a newer ship and because the reviews for Norwegian were so favorable. We were not disappointed. There was a packed schedule of activities to keep us entertained any time we wanted. Of course these can be participated in at your leisure, so we also had a lot of free time to relax. The staff was utterly amazing. They were all super friendly and accommodating. From the Cruise Director Dan Dan, Assistant Cruise Director Jacky Tang to the folks who led some of the entertainment like Ankica Ivanovich, M&M, Henri, etc. to the extremely nice and caring people who ran the Splash Academy like Speedy, Gummi Bear, Pancake, Tornado, etc. Can't say enough good things about the Splash Academy and the game shows/activities that we and the kids got to participate in. And the Shows!!...Jersey Boys(Thanks to Bonnie and Shelby for the recommendation & performance), Prohibition(Thanks Sarah-Australia & Sarah-Niagara for hanging out with us and bringing me up for the final 'Dance'). Our Steward, Barrington, was amazingly helpful as well. We also saw a few comedy shows(Thanks Allison Weber, Flip Schultz, and Jim McDonald)If I could really dig for something to complain about it would be that the pool area tended to be a bit crowded during the day, but I'd be digging. This was every bit the experience we were looking for. We did three excursions(You must go see Jost Van Dyke in Tortola). We also went snorkeling in St.Thomas and and Everglades Air boat ride when we got back to Miami. I bought my first painting at the Art Auction that was super fun also. We got a balcony cabin. The room and especially the balcony was much bigger than the pics online suggest. Our family of 4 had no issue with all our stuff and hanging out. The food everywhere on the ship was perfect. Embarkation/Debarkation(which I was very worried about) were a snap. No issue, no delays. Bliss was super clean, even in all the public areas/restrooms. Read Less
Sail Date: January 2019
Did this cruise with a group of 26 people. While the ship was overall beautiful and the food and drinks were great, the price was way too high for what you got. We got the unlimited drink package and the 4 night specialty dining option. ... Read More
Did this cruise with a group of 26 people. While the ship was overall beautiful and the food and drinks were great, the price was way too high for what you got. We got the unlimited drink package and the 4 night specialty dining option. While the food and drinks were amazing, the service in 2 of the main dining halls (The Manhattan Room and Taste) were terrible. Took over 2 hours just to get our food and we were seated right when they opened. If you didn't book a reservation for any of the other specialty restaurants or the 3 main dinning halls when you first got on and had to be right when they start boarding, you had to wait to eat a nice dinner at almost 8-9 pm or go eat in the buffet. The one comedy show I was able to see had some very funny comedians and Jersey Boys was awesome but trying to get into these shows was terrible. They put you in a stand by line if you don't have reservations and if people show up 10-15 mins late, they still let these groups in. Wasn't fair in my opinion to those that were there 10-15 mins prior to showtime to get a seat waiting in stand by. Same with the Go-Karts and Laser Tag. The Go-Karts were fun but not worth the extra $10 in my opinion. The staff at the go-kart track was terrible and they let young kids (8-9 yrs old) race that cant even see over the steering wheel, barely reaching the pedals, are not staying over in the right lane so you end up running into them if they can't make the turn. They also get mad if you accidently bump into someone who crashed or cut right in front of you. They also don't even have a standby line for any solo racers so they would let 8 karts go in one and then send out 5 in the next group. Also, you would book a time for 3pm but wouldn't even race until almost and hour later. Also good luck if it rains because if so, they cancel your race without being able to rebook and just give you back your money. Not really fair in my opinion. Both activities they just show you a video and then let you go. Overall the reservation system is total garbage. Outside of those, the Cabin/stateroom is very nice and the staff take very good care of your room and your belongings. Overall, its nice if you just want a getaway but not worth the extra money they nickel and dime you for. Would much rather be back on Carnival next time. Read Less
1 Helpful Vote
Sail Date: January 2019
My spouse and I like NCL and wanted to try out the new ship the Bliss! The ship itself is gorgeous! The observation lounge is well appointed with food options there. The bar staff was great especially the “chocolate cowboy “ in the ... Read More
My spouse and I like NCL and wanted to try out the new ship the Bliss! The ship itself is gorgeous! The observation lounge is well appointed with food options there. The bar staff was great especially the “chocolate cowboy “ in the mojito bar! He greeted every customer by name and knew their drink after waiting on them the first time! The new restaurants were okay. I probably would not choose to eat there again ( Los Lobos and Q) The parties were the same tired songs and dances, it’s like the movie ground hog’s day same old same old!! The DJ only played rock, fist pumping, head banging and Latin music! The night club was filled with intoxicated people spilling their drinks all over the dance floor creating a hazard and lawsuit waiting to happen with s slip and fall!! Another hazard was small children unattended at buffet trying to reach hot food off counter that they are not tall enough to see what is actually on counter!! The game shows were the same from ship to ship with same questions. Get real and someone be original!!!! The comedians were horrible especially the host ... very sad. The photography staff was funnier than the comedians were.. SMH NCL has threre newer ships going to the same tired islands.. St Thomas, Bahamas.... really!!!!! If they insist on going to the Bahamas then please go to NCL’s private island!! Please change your itinerary NCL to include different islands for the newer ships coming out. Go to Aruba!! The ship itself was clean, and nice looking and most staff were friendly and engaging!! The cruise director was friendly, funny and out and about the ship every day!!! NCL needs to change up their itineraries, get a better DJ, change up theme parties and DJ to add all genres to parties and night club scene. Set and enforce drinking on dance floor while fist pumping to the sane music, add better comedians and enforce a minimum age in children to service themselves at buffet area. NCL safety and cleanliness should be your first priority. Lastly the muster drill was a joke. They had about 100 people stuffed in the small space by the cavern bar for this “very important requirement “!! So people did not pay attention at all . Maybe they could have s way for passengers to watch on video and after maybe scan card at beginning and end on presentation in your own cabin. That would help alleviate the mass exit from the drill as a whole in some small places!! Hopefully someone at NCL actually read and move for changes on these beautiful vessels!! On a positive note the race track cars were great but they missed an opportunity to have pics taken on Racetrack!! Money pit the doir!! Read Less
Sail Date: December 2018
All the staff is very friendly and polite. The restaurants served the best food, the staff sprayed your hands with sanitizer to avoid the Nuro virus, all around the ship you can find sanitizer containers. Washy washy everyday. The spa ... Read More
All the staff is very friendly and polite. The restaurants served the best food, the staff sprayed your hands with sanitizer to avoid the Nuro virus, all around the ship you can find sanitizer containers. Washy washy everyday. The spa with the sauna, salt room and cold room were refreshing. The shows were very entertaining . The room was comfortable, you learn to move around with someone else in the room. Look all around the room because their is extra space for clothes under the couch. Shopping is available at discounted prices on the ship. The person that took care of our cabin needs was the best, anything that we requested for the room, he ensured that we received it. The specialty dining was the best by far, the greatest. The toilet paper could be softer , the mattress could have been softer, but it is your own opinion whether you like soft or firm. You can request a softer mattress before your cruise. Read Less
1 Helpful Vote
Sail Date: December 2018
This is a beautiful ship. We had a mini suite and thought the bathroom was great. It had a huge double sink with 2 faucets and a big shower. Worth the extra charge for sure! The room is a bit smaller than Celebrity Ships I've been on ... Read More
This is a beautiful ship. We had a mini suite and thought the bathroom was great. It had a huge double sink with 2 faucets and a big shower. Worth the extra charge for sure! The room is a bit smaller than Celebrity Ships I've been on width wise but same length. Nice room. Ample storage for clothes. The only thing I'd recommend is bring a light of some sort for the bathroom otherwise you have to turn the overhead light on during the night. We thought the food was pretty good on the ship. We did speciality dining 6 of the 7 nights and thought the food and service were really good. Ate one night in Taste, the regular dining room and thought the food was pretty good there too. We did breakfast almost every morning at either Taste or Savor and thought they were great. Service was good too. The ship is easy to navigate. Sometimes elevators are a bit full but another one comes along fairly quickly. Thought embarkation and debarkation were very easy. Everyone on the ship always has a smile and really tries hard to make your experience a good one. The Observation lounge is a great place to hang out plus they serve food all day long and there is a bar if you want a drink. As the week went along, more people found this treasure. They have comfortable furniture for reading and just watching the water. Neither of us had the drink package but we did notice that with all the people that did have it, bars were open everywhere on the ship all day long. When we were on Celebrity, it was pretty hard to find a bar open during the day except at the pool. Loved the outside deck that surrounds the specialty restaurants. Great place to hang out on the couches or to take a walk or get a drink. Really nice atmosphere and great place to watch the sun rise or set. On other ships this type of deck view is blocked by the life boats. The boats are on deck 7 on the Bliss a deck below Deck 8 where the specialty restaurants are. The ship definitely has places to view the water all the time; something that was lacking on Royal Caribbean's mega ships. On that ship, I felt like I was floating on an island where I rarely saw the water. NCL knows how to bring the ocean into the cruise experience especially when you eat outside at the specialty restaurants. Now here are my cons about the ship. The pool area is crowded and the music is SO LOUD it literally hurt my ears. I was surprised parents let their little ones hang out there...it was deafening. Actually we found the music was too loud almost everywhere. Couldn't hear the words to the music when bands played. Only the instruments. Love the adult solarium on Celebrity and Royal Caribbean. NCL has a small adult area with chairs and a bar. The only problem is there is no shade even with 3 or 4 small umbrella's. Too bad cause that would have been great. Now for the shows. I liked Jersey boys although its a shorter version of the Broadway production. I left 15 minutes into Havanna. I couldn't get into it. Saw the comedienne's. Hard to get into The Social Club so appreciated the show that happened in the theater one time during the week. Liked the Beatle's tribute although again the music was so loud in a tiny venue. I missed a regular show that you could catch at either 7:30 or 9:30 on Celebrity ships. You always had to make reservations for the shows and they didn't always coincide with the times booked before you get on the ship at the specialty restaurants. Lots of stuff happened in the atrium. It's way too small for the purpose it serves for some of the shows there like the Newlywed game. People were everywhere with no seats. The theater would be a better choice for that and later in the night. The cruise director tried to make it sort of risqué yet there were young kids around cause it was pretty early. Overall, its a great ship that is staffed well. Like I mentioned earlier, the staff is always smiling and trying to make your experience a good one. I would like to see the music at a decibel that doesn't bust your eardrums and make your ears ring along with a show you could see every night with a 7:30-8:30 reservation. (Most shows were in the Atrium then) There is something for every age on this ship for sure!!!! Read Less
2 Helpful Votes
Sail Date: December 2018
Ship is beautiful, Food was great, Entertainment was great but most specialty restaurants were unanavaible unless you book months before cruise. Seating was primarily unavailable in buffet during peak periods and waits on elevators was ... Read More
Ship is beautiful, Food was great, Entertainment was great but most specialty restaurants were unanavaible unless you book months before cruise. Seating was primarily unavailable in buffet during peak periods and waits on elevators was lengthy. It just seemed as if ship was overbooked but we would definitely go again on the Bliss. This was our first cruise on Norwegian but have a total of around 20 cruises among RC, Celebrity and Princess. Bartenders Rossi, Ivana and Marina were outstanding heros in the Maltings Whiskey Bar. Room was excellent!! Loved the shower. Lots of room. Totally enjoyed the prohibition show and jersey boys. Embarkation was good. Was disappointed we could never get on go carts. Didn’t know you had to book in advance. That was the main reason for this cruise. My husband loves to ride go carts. Maybe next time. Read Less
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 3.9
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.0
Value For Money 3.5 3.4

Find a Norwegian Bliss Cruise