2 Helpful Votes
Sail Date: September 2018
We have cruised on 7 different cruise lines and been on over 45 cruises and this one was one of the best!! We were a little concerned when we read some of the negative reviews on line. The ship was absolutely beautiful!! The layout of ... Read More
We have cruised on 7 different cruise lines and been on over 45 cruises and this one was one of the best!! We were a little concerned when we read some of the negative reviews on line. The ship was absolutely beautiful!! The layout of the ship is very easy to navigate. We loved the observation lounge and never had trouble finding a seat. The staff and management were the best we have experienced on any cruise line!! The food and menus in the main dining rooms and in the specialty restaurants were very good. We dined at Le Bistro twice, Cagney's, Ocean Blue and Food Republic and the main dining rooms. We loved our mini-suite!! It was nice to have a big shower and two sinks! Our room steward was excellent! The management was all over the ship and very friendly!! The staff did an excellent job of providing gluten free food in all of the venues. Getting on the ship and off the ship was the quickest and easiest we have experienced! The entertainment choices were great, although we would have loved the player piano bar!! The spa was wonderful- they should institute a no saving policy for the heated loungers and you should only be able to use if you are on the lounger!! There were times where most of the loungers had stuff on them but no people for long periods of time!! Thank you to the management and staff for making the cruise experience special!! Looking forward to our next trip on the Bliss!! Read Less
4 Helpful Votes
Sail Date: September 2018
1. when NCL Bliss came to Seattle, we were expecting Epic kind of service or amenities. But the Bliss was way worse than what we were expected. we paid $9000 for 4 of us in same room, the room doesn't have enough closet space or ... Read More
1. when NCL Bliss came to Seattle, we were expecting Epic kind of service or amenities. But the Bliss was way worse than what we were expected. we paid $9000 for 4 of us in same room, the room doesn't have enough closet space or drawers for our close, have to 2 of us has to use our luggage, placing at the middle of the room. 2. can you imagine the Specialty Restaurant served the exact same dish as regular Main Dining Room? ( in this case is La Bistro & Manhattan), it's a rip off. we were on Heaven Category so we got to dine at Heaven Restaurant but the quality was not as good as before, NCL used to serve special meals for each destination like Mediterranean Cruise with Seafood, Alaska Cruise with King crab leg, but with the Bliss none of those (even with Pearl, they don't serve it any more) and the selections are getting scares ..... 3. the dining room hours are so limited you have to rush yourself......... otherwise you end up eating in your tiny room....... the Concierge wasn't helpful unless you pile up the green notes upfront....... very realistic. I do give extra tips for those who worked behind the scene, wait staffs or housekeeper daily...... they are hard workers and were almost at the point being abused by NCL the Only reason I chose NCL is because of my MOM, who is wheelchair-bound, I like the free style..... but the Bliss isn't made for , or accommodated for Handicapped persons. Showroom alone is not made for one...... the wheelchair area were not made for watching the show unless you are really tall, my Mon can sit there but can only watch the wall in front of her..... the rest of the handicapped seats are those 2 rows down the stairs and only have one opening out........ not recommended..... One more thing, you have to check your bill diligently or NCL tend to over charge you unless you complaine. Read Less
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3 Helpful Votes
Sail Date: September 2018
I was so excited to finally go on the Alaskan cruise, but ended up disappointed in the overall experience. The staff in the restaurants were grumpy and the food was mediocre. The mini-suite was very small and there was barely any ... Read More
I was so excited to finally go on the Alaskan cruise, but ended up disappointed in the overall experience. The staff in the restaurants were grumpy and the food was mediocre. The mini-suite was very small and there was barely any closet or drawer space. However, the Norwegian Bliss is a beautiful ship and the entertainment on board was great. We didn’t get to the glacier because of a medical emergency on board. I understand, but it is also the reason most people go on the cruise and the line should have made better arrangements to get seriously ill off the ship. It was a beautiful day and calm day so weather was not an issue. The salmon fishing excursion in Kethickan was outrageously expensive. Our boat got 3 keepers but some of the boats didn’t catch any. The best excursion was to Mendanhall Glacier and whale watching, well worth the money. The White Pass train was also a fun experience and the scenery was breathtaking. There was way too much wasted time at sea and stopping at British Columbia at 4:00 pm and departing at 10:00 pm was a complete waste of time. Overall, the Alaskan cruise departing from Seattle on the Norwegian Bliss was disappointing to mediocre at best. Read Less
6 Helpful Votes
Sail Date: September 2018
...the printed info that you are given is misleading. There are different food packages that you can purchase. The printed info you recieve will suggest you have many more options for "free" or covered places to eat than you ... Read More
...the printed info that you are given is misleading. There are different food packages that you can purchase. The printed info you recieve will suggest you have many more options for "free" or covered places to eat than you actually have. You'll sit down, order, then find out, opps this place isn't covered by your package even tho it says it is on your info page. Also, on our cruise, there was a medical emergency. Someone fell down some stairs. The Captain announced that he was going to forego going through the glacier fields (which was the main highlight that most passengers were looking forward to) in order to get to Juneau a few hours sooner. What I and every passingger that I talked to wondered why they didn't helicopter the person to a hospital. Especially when you are asked to purchase additional insurance to cover being helicoptered for a medical emergency. Finally, Jersey Boys was great! Read Less
1 Helpful Vote
Sail Date: September 2018
Amazing time on and off board! Love this vacation everything was fabulous! We loved the service, excellent best I’ve ever experienced. Looking into another vacation with this carrier as well! You will not regret going! So many ... Read More
Amazing time on and off board! Love this vacation everything was fabulous! We loved the service, excellent best I’ve ever experienced. Looking into another vacation with this carrier as well! You will not regret going! So many adventures! You will love the staff as well as the delicious foods on the menu the best I’ve eaten! So many experiences! We found picking dates later in the season helped with shopping and getting deals shopping off the ship as well as on board! So many good deals to find! From photos, to food, to shopping, to entertainment, drinks, eating, and enjoying your cabin all were excellent! We found so many experiences with passengers, staff, and each other that this will be the most memorable and lasting trip we have ever took. As a first time cruiser many have told us what we picked as our first time boat was one of the best! So thrilled we went! I’m still craving their Vietnamese Pho on their menu! Read Less
Sail Date: September 2018
THIS WAS OUR FIRST CRUISE AND TRAVELLED WITH ABOUT 300 PEOPLE , They kept us well informed of travels changes and what to pack and what to expected. A wondeful crew, activites, and food . Every thing was ... Read More
THIS WAS OUR FIRST CRUISE AND TRAVELLED WITH ABOUT 300 PEOPLE , They kept us well informed of travels changes and what to pack and what to expected. A wondeful crew, activites, and food . Every thing was clean and kept clean at all times . The guest services was great in answereing question about the ports and shore excursions. The entertainment was awasome … every night that we attended and was nice to know we could add more to our package at any time . Our cabin met all our needs . Only complaint--------go cart track needs to be longer lol just kidding it was great !!!! The shore excurations were well planned and all the ports were excieting to see and visit loved the coupons for free stuff and all the free trinkets . ALL EMBARKATIONS ANDDISEMBARKATIONS WENT SMOOTHLY, Loved that all port activities were close and easy to walk to. OHPOOH AND SALLYJO Read Less
3 Helpful Votes
Sail Date: September 2018
It was a dream for us to go on an Alaska cruise.The personnel were very pleasant.My main complaint is that there is not enough areas for smokers.Talked to many smokers who say that other cruise lines offer smoking outdoor on one side of ... Read More
It was a dream for us to go on an Alaska cruise.The personnel were very pleasant.My main complaint is that there is not enough areas for smokers.Talked to many smokers who say that other cruise lines offer smoking outdoor on one side of the ship.Very disappointed. On that large of a ship there should have been more areas.I guess smokers are considered second class citizens,I wont use this ship again.The food at buffet was decent.The other compimentary restaurants there was an extra charge.So we did'nt go to those.Also we had ice delivered to cabin,then found out there was a 14.50 charge.So from then on we got our ice from the restaurant or bars.The drinks were great.Entertainment was hard to book,it was always booked up.The best bar was outside on the 8th floor,had a great bartender.Excellent job and very easy to talk to.All told it was a decent cruise,beautiful ship.Bed was very comfortable. Read Less
3 Helpful Votes
Sail Date: September 2018
Went on Emerald Princess ship last July & wanted to try NCL's newest ship BLISS. My wife & I were definitely pleased. Just a beautiful ship with great amenities (food, entertainment, excursions, facilities, & activities). ... Read More
Went on Emerald Princess ship last July & wanted to try NCL's newest ship BLISS. My wife & I were definitely pleased. Just a beautiful ship with great amenities (food, entertainment, excursions, facilities, & activities). Service was outstanding. Best part was the Observation lounge located at the front of the ship. Beatles own Britain's Finest rock group, Prohibition comedy, and Jersey Boys were the highlights of the activites (but there were other performances as well!) on board. We ate at a specialty dining restaurant every night. 5 of them were provided by NCL's upgraded deal. The other two were comped to us because we are Platinum level guests on NCL. Cagneys, Teppanayaki, Ocean Front, Le Bistro, etc were among the specialty dining experiences we enjoyed the most. The Buffet, Savor, & Taste restaurants were just fine as well. Let's not forget The Local Pub (O'Sheehans on other NCL ships) which is 24/7 open. Loved the casino....especially poker and blackjack and craps tables. Cabin was on 9th deck aft....balcony stateroom. Very nice...very clean! Alaskan Ports. as usual, were wonderful. Paid only $45 to ride Ketchikan trolley bus to see the salmon, bears, & the bald eagles. Went on the railway system in Skagway (do not bypass this trip!). Fun & informative Highly recommend Bliss as it will soon leave Seattle/Alaska to take passengers thru the Panama Canal & end in Florida for Western & Eastern Caribbean trips this winter. Enjoy! Read Less
2 Helpful Votes
Sail Date: September 2018
This was a last minute cruise we booked 3 weeks before departure. An Alaska cruise was something we wanted to do and it was the right choice. I don't get any of the negative reviews.The Bliss is an awesome ship and everything was ... Read More
This was a last minute cruise we booked 3 weeks before departure. An Alaska cruise was something we wanted to do and it was the right choice. I don't get any of the negative reviews.The Bliss is an awesome ship and everything was perfect. The embarkation and disembarkation was quick and easy. Our cabin 9174 was perfect for the 2 of us. We NEVER had a bad meal on the ship, this includes the buffet, the complementary dining, and the specialty restaurants. Every show we saw was great especially Jersey Boys (which we saw twice). All the live music was great especially Siglo and the Beatles cover band. All the staff was polite and was able to answer any question we had. Our cabin was taken care every day sometimes twice a day. We went to the Mendenhall Glacier and whale watch and it was awesome. This is a trip I would absolutely do again. Read Less
2 Helpful Votes
Sail Date: September 2018
I selected this cruise because I have always wanted to see Alaska. I have several friends who have made this journey and they all said that they trip was amazing. I have to agree and I must say that Norwegian played a large part in ... Read More
I selected this cruise because I have always wanted to see Alaska. I have several friends who have made this journey and they all said that they trip was amazing. I have to agree and I must say that Norwegian played a large part in that! Now, that is not to say that we didn't have some hiccups...but they were all in the registration process. There were mix-ups with some of the extra packages we purchased. The first occurred when my roommate paid for her excursions and somehow my excursions, which I had already paid for, "disappeared" from my trip summary. My roommate made one phone call, spoke with an extremely apologetic and helpful Norwegian representative, and my excursions immediately reappeared on my trip summary. Our other experience was not so simple, when one of our party was informed that her thermal suite package cancelled after she had paid for it in full in July (and had the e-mail confirmation to prove it). She was also told that due to the fact that the number of people who can use the suite is limited, she could not just have her package reinstated. Correcting this situation required both my friend and our our travel agent to spend SEVERAL hours each on the phone. They both spoke with Norwegian representatives who were not only not helpful but seemed overtly hostile. However, when it was finally settled, the package was reinstated and Norwegian had two bottles of wine and a $50 onboard credit waiting for her when she arrived onboard. These experiences just before our cruise had my whole party slightly skeptical about Norwegian. However, our experience onboard was simply wonderful. The ship was brand new, shiny and beautiful. The embarkation process was the quickest and smoothest I've ever experienced with any cruise line. And the cabins were the most spacious of any cruise line I've ever cruised with before, with tons of room for storage and, bless 'em, a nice-sized bathroom. The shows we saw were fabulous, especially Havana! The sets, the costumes, the performances...EVERYTHING!!! Mary Gutzi in the lead was AH-MAZ-ING!!! The dancers, especially a young man named Edson, were so talented! Their rope number was absolutely mesmerizing! This production was just as good as anything I've seen on Broadway. Our excursions were also wonderful. We went whale-watching in Juneau and were fortunate enough to not only see sea lions and whales but we actually saw one humpback breach the water! My friends and I actually got both photos and videos of it. We were so excited!!! But we probably loved our train ride in Skagway--the views of the White Pass were just breathtaking. And our final excursion was a horse-drawn trolley ride in Victoria...it was quaint, relaxing and informative, all at the same time. Now, we were blessed with unseasonably nice weather for our entire trip so that made it extra special. The only time we even needed jackets was on our whale-watching excursion and we only got a slight drizzle on rain for a couple of hours in Victoria but then it cleared up and the rest of the evening was beautiful. I NEVER book a balcony room but for this trip I was told it was a must and I have to say I'm so glad I did, especially when we cruised Sawyer Glacier and saw the blue ice! We saw whales from our balconies, as well as glaciers (too many to count) and numerous smaller iceburgs. The food on-board was excellent and there was a variety to choose from. The wait staff in the restaurants were gracious and accommodating. I enjoyed the Starbucks and the gelato shop, too! Our cabin steward, Ray, was one-in-a-million. If you spoke his name, he appeared as if by magic. My friends provided him with decorations and he had my cabin decorated as a surprise for my birthday after we returned from dinner. He was just so sweet and also unobtrusive. Although we had some hitches pre-cruise, the trip itself more than made up for it. I would definitely cruise with Norwegian again. Read Less
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.5 0.0
Family 3.5 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.5 0.0
Value For Money 3.5 0.0

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