56 Norwegian Bliss Cruise Reviews for Entertainment Cruises to Alaska

I wanted to explore a new destination Alaska and what better way than on a cruise ship especially the Norwegian Bliss which was designed for Alaska Cruises. I've been on several Norwegian Cruises over the years and to me they are very ... Read More
I wanted to explore a new destination Alaska and what better way than on a cruise ship especially the Norwegian Bliss which was designed for Alaska Cruises. I've been on several Norwegian Cruises over the years and to me they are very well organized especially with both the embarkation and disembarkation. A lot of people don't understand that the disembarkation process depends a lot on custom but once clearance has been given from customs, Norwegian has a very well organized options for getting off the ship. I always get the spa pass and on this trip it was very important for me since I had acute back pain/sciatica nerve pain throughout my trip. I also had a 3 specialty dining package which I enjoyed very much plus 2 free specialty dinning options with 1 free bottle of wine as a courtesy for being a Platinum Lattitude Member. Norwegian always has a nice line up of great entertainment consisting of music venues, shows etc. I saw a Beatles cover band which were awesome but missed the theatre shows on account of being ill with the back pain issues on some evenings but overall I made the best of it and still had a relaxing vacation. I did one excursion in Skagway which was a 6 hour bus tour of the Yukon which included a nice lunch and the option to get off the bus several time during the road trip to take some awesome pictures. It was a very well run excursion which I booked through Norwegian. As a platinum member I received a 10% discount. Overall Norwegian offers a great value on their cruises with great dinning options, entertainment, excursions and they offer generous perks to their repeat cruises through the Lattitude Program. I even had all my clothes washed and folded for free for my Platinum Lattitude status which I appreciate.. Read Less
Sail Date September 2019
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually ... Read More
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually would have spent more time here! But we came for a cruise, and it sure delivered. This ship is absolutely fantastic, but what makes it even more of a spectacular experience is the multi cultural staff and the personality of the staff. ALL of the staff was amazing, smiling, pleasant, eager to help and just happy! Embarking was so smooth, came at allotted time and we were literally never waiting for more than a few minutes in a line. Very well organized. Same with disembarking, we never new they set up the paths or anything and it was smooth sailing. We used the shuttle service to the airport and had our bags shipped to our destination and that as well went without any problems. We had a stateroom with a balcony and it was roomy, clean and beautiful views at all time. I’m so happy we did this because I enjoyed sun out on that balcony more than once and enjoyed grabbing fresh air in privat. We chose 250 WIFI minutes and I have to say I checked in w my adult kids daily and never used up the minutes. We also had the beverage package and high end beer/wine and liquor was part of that so we could vacation “properly”. For us it was well worth it! We also chose to do the upgraded dining package for 4 days. We chose this because we wanted to try out some of the restaurants and wanted to be able to have reservation...we realized after you could still make reservation at the main dining room but we were blown away with the Mexican Los Lobos and Cagneys....food was to die for!!! Elizabeth at Los Lobos was the best waitress we’ve ever had!!! The food is so good everywhere though and you will never go hungry, never. For excursions we had chosen to do a whale watch in Juneau followed by a quick tour to the Mendenhall Glacier. We saw plenty of whales and the tour was awesome, they even provided binoculars! We saw the glacier right before it got dark so we were happy! The second excursion was in Skagway where we did the train ride, goldpanning and dog sledding. We learned so much this day we’re still in awe. The train ride was spectacular and our guide, Klondike Mike, was incredible at telling the history! We’ll definitely be following the Iditarod race in March! So overall, the excursions where absolutely worth the money. We did our own thing in Ketchikan, which worked out perfect for us. We travelled with another group of 3 other couples but had already decided we were doing our own thing. It was easy communicating with our company through the app so we could meet up whenever. There were always some activity going on if you were up for it. I ended up splurging and got the spa pass for the week and enjoyed the time in there immensely. If there was something I would “suggest” changing it would be the Beatles show, we never got to see that show because you had to stand in line for at least 45 min everyday, how about reservations for that? And the Observatory Lounge is such beautiful space to take in all the views,how about a child free section? There were times when groups of 10-15 people with their young children took over whole areas for a full day. We absolutely recommend this trip and are already thinking about where our next cruise will bring us. Read Less
Sail Date September 2019
The ship was very clean and the staff were very friendly and helpful overall. The food in the buffet was usually cold and bland, sometimes inedible. It was incredibly busy up there and difficult to find seating. Other complementary dining ... Read More
The ship was very clean and the staff were very friendly and helpful overall. The food in the buffet was usually cold and bland, sometimes inedible. It was incredibly busy up there and difficult to find seating. Other complementary dining was fairly bland as well. The speciality restaurants were much better and if I cruised with NCL again I would only dine there. However, I don’t think that you should be forced to pay extra for a decent meal, the food that is included should be edible as well. The temperature on-board was too warm. Entertainment was very good. Jersey Boys was high quality and the female comedian was excellent. I avoided most of the “activities” on-board because they were just an excuse for staff to try to sell things. I often felt that I was on a week long timeshare info session being bombarded with up selling. Nothing is free on NCL. The spa was the worst and I knew what to expect going in but I was even surprised. I went to a “hair show” where they were supposed to talk about hair health, the best cut for your face shape, etc., and give away a free cut and style to one of the attendees. They jammed 8 of us into a corner and a very rude salon worker came out and said he specialized in hair loss and they scheduled the wrong time for the hair show so he’d be talking about that instead. We were trapped in the corner for 40 minutes as he tried to sell his special $3600 hat to us. None of us struggled with hair loss. He said he would give us a free consultation but told us repeatedly not to waste his time. He was rude to one 17 year old girl who seemed disinterested during his lengthy presentation and asked her to repeat what he had said and clapped in front of her face. I was so mad when we were finished because he wasted 40 minutes of my time. I felt that I couldn’t leave because I was physically squished into the corner and because I find confrontation uncomfortable. Also, there was no giveaway for the cut and style and I wanted to see a hair show. It was a complete scam. I complained to the manager on the phone afterward and she said there was confusion about scheduling. I explained that the employee was aware that wasn’t what we were there for but he went on with his high pressure sales pitch anyway. She said she could offer me a consultation for my hair but after that experience and having now complained I was not comfortable going back. Also, someone who went to the session was entitled to a free cut and no one got one. I wouldn’t have even cared if I didn’t get it, but if you promise something like that you should follow through. Other activities like bingo were extremely overpriced for the amount of prizes given away. One package was $60 and the bingo jackpot was just over $100. That’s outrageous. You have at least 200 people buying tickets between $30 and $60, that’s a minimum of $6000-$12000 and your total prizes are $600? Not to mention that the cruise staff took forever calling the numbers so that they could sell you more stuff in between. It was painful, not fun. The atrium being where most activities were held seemed like a poor design to me. There wasn’t enough seating there and it was very loud. Again, most of the “activities” were cheesy or a way to sell stuff, but even if it was something I was interested in I would avoid it because the space was uncomfortable. Also, the service counter and other desks were in the same area and it was impossible to hear them when you needed help. Overall the cruise was good. The new ship was still in very good condition which was a huge plus and it seemed clean and well maintained. I just wish that I didn’t feel like I was being nickelled and dimed every step of the way. I knew that about NCL going in but I was worse than I anticipated. Read Less
Sail Date September 2019
Disappointed in the lack of service in our stateroom, had to deep reminding the steward to empty trash, provide toilet paper, tissues and towels. Very disappointed in lack of space (seating) in the public areas like the Atrium and ... Read More
Disappointed in the lack of service in our stateroom, had to deep reminding the steward to empty trash, provide toilet paper, tissues and towels. Very disappointed in lack of space (seating) in the public areas like the Atrium and Observation deck. Also found that much of what we wanted to do was already booked on our first day. The cruise skipped going to Ketchikan due to weather, but no additional activities or entertainment was provided. Very bored at that point. Comedy club booked, specialty restaurants booked, Disembarking at stops was chaotic and long, should have been better managed. On a positive note, the food was very good, no matter which dining room we ate in, although finding a seat at the Garden Buffet was so difficult, if we already had food, it was cold by the time we were able to sit down. Everything on board was so expensive. Would not recommend Norwegian. Read Less
Sail Date September 2019
I decided to take vacations the last moment (needed a break from a stressful work assignment) so once I decided on the destination, an Alaska cruise, I got what was still available so it wasn't really a thorough choice. Some other ... Read More
I decided to take vacations the last moment (needed a break from a stressful work assignment) so once I decided on the destination, an Alaska cruise, I got what was still available so it wasn't really a thorough choice. Some other lines were selling out fast, the Norwegian Bliss still had a mini-suite (better accommodations were sold out) so I took it. This was my first cruise so I didn't know what to expect, but I was overall pleasantly surprised, with many ups, but also, there were a few downs. The good: the Norwegian Bliss is a very new ship, and it is tastefully decorated, with everything in top shape and working order. The service is unbelievable, with extremely friendly and helpful staff everywhere. We didn't have a single negative experience with the staff. We were impressed with how they were always willing to help, with a smile, and were very efficient, knowledgeable, and professional. The Norwegian Cruise Line must have an excellent training center for the staff! We felt pampered! Some of the food was surprisingly good. The La Cucina restaurant served one of the best Italian meals I've ever had, and I'm half-Italian (I'm a dual citizen of Italy and the United States), I know Italian cuisine very well. Food Republic was delicious with original items, very well-presented. Los Lobos was very tasty too, with Mexican food that benefits from a modern touch. The one meal we had at the complimentary Manhattan was excellent and almost as good as what we had in the paid specialty venues above. Breakfast at The Local was tasty and peaceful. The swimming pool area and the hot tubs were clean and pleasant, and never too crowded. The Observation Lounge is a very cool and relaxing space, and they have tasty snacks and a nice piano bar. I really enjoyed the cast of the musical Six (the other musical, Jersey Boys, I didn't attend because I had seen it already), and the Beatles cover band at The Cavern. A duo of Phillipino male pianist and female singer were excellent. The silent disco with earphones at the Social was cool. The bar that specializes in Mojitos was good too. The wine bar The Cellar was excellent, with very good tasting events, including lectures by a very knowledgeable sommelier. I've been studying and tasting wine for decades and still, he surprised me with some information that I didn't know. The stand-up comedians were very, very funny! My wife very much enjoyed the Spa. She had several treatments there, and found the staff to be competent, and with prices similar to what she pays elsewhere. I didn't frequent it. She also liked the Gym with Yoga and Aerobic classes. Gift shops were good; my wife gave me a beautiful Scuderia Ferrari watch and I gave her a nice necklace. These were both well-priced. Other guests were friendly, polite, and we had some nice conversations. Embarkation was easy and fast. Disembarkation, however, was rather slow, with long lines and long waiting times. The bad: The Norwegian Bliss, together with the similar Norwegian Joy, are two of the biggest ships in the business, and the elevators, 16 in total, were overwhelmed. Often, the elevators were full when they reached our deck, and we had to wait and wait for an opportunity to get in. This ship should have the double of the number of elevators they offer. It's a pity that obviously, this can't be changed. The architects should have planned it better: for a ship this size, add more elevators! Some of the food was rather mediocre. The two restaurants with the best reputation, Ocean Blue and Le Bistro, were paradoxically very weak. For example, I had a steak with five peppers at Le Bistro, and I had to abundantly add more pepper to get any flavor at all, and the meat was overcooked although I asked for medium rare. Again, I lived in Paris, France, for 5 years and I know French cuisine very well. Everything we had at Le Bistro was bland and a pale imitation of good French cooking. Ocean Blue was also rather unremarkable. We had better seafood in the other venues, as compared to this one that specializes in seafood. Weird. Two of the three main complimentary restaurants, Taste and Savor, were also very mediocre. The Garden Cafe serves a buffet, and the food there was rather unappealing as well, not to forget, it was very crowded and chaotic. A particular breakfast at Savor was almost disgusting, with a croissant with scrambled eggs that looked like it was microwaved, so mushy the croissant was, and Eggs Benedict that were pretty dry and chewy. Some of the live music was atrocious. First of all, the selection is geared towards Country and Pop, two genres I don't care for. There was absolutely no venue that played jazz. For a cruise line that is registered in the United States (as well as the Bahamas) and sails to and from mostly American cities (with the exception of Victoria, BC) with most guests being American, it is weird that they don't present at all the most quintessential American genre, jazz. I also enjoy classical music and there was none to be found. The blonde female pianist was terrible, often botching the musical lines. The rock band Blue 4, oh my God, they must be the worst I've ever heard! Slow, low energy, poor playing, and mediocre voices. I can't believe the cruise line can't find better musicians. As a matter of fact, in the talent show featuring members of the crew, there were two waiters who sang much better than most singers who were hired for the live music! It would be nice to have an indoor swimming pool for the cold weather. Apparently they do have one in The Haven, the upscale section of the ship, but it's only for the guests of that section, which was sold out when I booked my cruise. The shore excursions in general were expensive and not a good value. Some were enjoyable but others were rushed and confusing, including, it was hard to find the correct buses outside. Maybe it's the luck of the draw since there are so many options, but unfortunately some of the ones we picked weren't that great. We bought them from the cruise line website and later realized that the same excursions are offered elsewhere for much cheaper prices. Oh well, I guess next cruise I'll be smarter. A couple of them were good, though. The art auctions weren't good. We found most of the art being sold, to be very tacky. Funny enough, the one piece we liked inside the art venue, wasn't for sale; it was part of the permanent ship decor. So, overall, I'm pleased with the Norwegian Bliss, but I do think they need to hire better musicians, be a bit more even in terms of food quality, and it would be lovely to have more elevators and an indoor swimming pool, although these structural issues are set in stone and can't be changed. Read Less
Sail Date September 2019
Received a promotional offer from a travel agency we have used before. We saw a lot of beautiful scenery. The Ports were fun but the stop in Victoria at 19:30 was a waste of time. Time would have been better spent staying longer in ... Read More
Received a promotional offer from a travel agency we have used before. We saw a lot of beautiful scenery. The Ports were fun but the stop in Victoria at 19:30 was a waste of time. Time would have been better spent staying longer in Ketchikan, which was too short. We spent 2 days seeing Seattle before the cruise which was nice. Transfer from hotel to airport to ship went smoothly. Enjoyed the amenities onboard the ship and the time in Glacier Bay was very nice. Best breakfast onboard was the buffet. Restaurant menu was very limited which is understandable on a week long cruise. Best dinner was in the Local. Other restaurants tried to make things too fancy with tiny portions.. Disembarkation was a very pleasant experience. We just tagged our bags and put them in the hallway the night before and the next time we saw the was a baggage claim in our hometown. They even had our boarding passes printed and delivered to our room so we could go straight to security and boarding. Read Less
Sail Date September 2019
The only thing that was hard to hold on to is self-discipline. The quarters, people, and facilities are stunning. I couldn't leave my cabin without finding it made up and snacks replaced with other snacks I couldn't walk ... Read More
The only thing that was hard to hold on to is self-discipline. The quarters, people, and facilities are stunning. I couldn't leave my cabin without finding it made up and snacks replaced with other snacks I couldn't walk around the Haven (ship within the ship for upscale cruisers) without someone asking if I needed them to get me anything. Haven restaurant served gourmet food every meal The off-shore excursions were easily arranged by the concierge. The 24-hour butler was just a phone call away. The scale of the scenery was grand and awe inspiring. The Jersey Boys show was magnificent. I almost had withdrawal symptoms when I got back home. Want to do it again. One of the things I really like is the opportunity to leave feedback on any crew members that stood out for superb customer service. I had to name quite a few. If you decide to go on a cruise, take this one and book a suite in the Haven if possible. I was very pleased. Read Less
Sail Date September 2019
This was our second cruise, but it took us over 20 years to try again because our first one wasn't a pleasant experience. So I'll start with why we selected this particular cruise and why it was so much fun for us overall! We ... Read More
This was our second cruise, but it took us over 20 years to try again because our first one wasn't a pleasant experience. So I'll start with why we selected this particular cruise and why it was so much fun for us overall! We love surprises, but some are even better than expected! The backstory: Bill and I planned an August RV trip to Washington to visit family members who are no longer traveling long distance in their RV. Our 25th anniversary is August 20, so we thought, since we'd be nearby around that time, maybe an Alaskan inside passage passage cruise would be a nice way to celebrate. As we were narrowing in on a particular ship from another cruise line and deciding on which 7 days, the Mickey Utley Band, a favorite that plays in Laughlin, Nevada when touring, announced that they had signed on to entertain for 2 months on the Norwegian Bliss, with their last week being July 21-28. So I started asking questions on their Facebook page, and we decided that it was worth moving our trip up by a month to know we'd enjoy dancing during the cruise. I continued to correspond occasionally after we booked the trip, including sending a message on the morning of the 21st saying we were headed their way. We enjoyed our first day, had an early dinner, and headed for "Q", the BBQ restaurant. The band had just taken the stage, and I waved as we walked in, but nobody waved back. I just figured they were busy, and when they started their first song, Bill and I immediately headed for the dance floor. The looks on their faces surprised us as much as we surprised them! It turned out I had been corresponding all along with their photographer/media person, and the band didn't have a clue we would be here until they saw us start dancing! We had a wonderful time dancing to this excellent band almost every night, and are so very glad we made this choice! We didn't make reservations for any other entertainment or shows, nor did we book any shore excursions. We attended several lounge-type performances by Duo Rika. Siglo, and Suzanne Jade, all of whom were excellent. We had local friends who gave us an incredible tour of Juneau, and booked the White Pass & Yukon Train trip at the dock. We wandered around Skagway and Ketchikan on our own. We didn't disembark at Victoria because of the short stay at that port. We bought the "Romance Package", which was wonderful in every detail. The roses looked almost as fresh as we left our room for the last time as they did when we arrived, and our dinner in Le Bistro was perfect in every way. We ate most of our meals in the Garden Café, which had a great variety of choices as well as special theme nights. The local was great for late-night gatherings with new friends and entertainers. Because we don't drink a lot of alcohol, we didn't buy either of the beverage packages, and found that we had made the right decision for us. We enjoyed the Sugar Cane Mojito Bar's creative options, had our usual 2-beer nights in Q while dancing, and enjoyed other adult beverages "a la carte" wherever we happened to be. Overall, we kept this cruise as simple as possible to allow ourselves to figure out whether we would enjoy cruising again in the future. We're glad we did it our way, we had a great time, and next time, we'll be more adventurous with our planning and reservations. Read Less
Sail Date July 2019
Norwegian Bliss is an incredible ship built for adults who love to wine, dine and enjoy some great music and adult entertainment - all were in abundance. This is my 4th cruise (but first time on Norwegian). See my specific comments and I ... Read More
Norwegian Bliss is an incredible ship built for adults who love to wine, dine and enjoy some great music and adult entertainment - all were in abundance. This is my 4th cruise (but first time on Norwegian). See my specific comments and I also added some tips for traveling with kids ages 10-12 I wish I had known before we went. Food: was incredible in every location. Specialty dining package was great and glad I did it. Drink Package: I was worried we would not get good brands or good service, but was quite the opposite. There is no "catch" to this package, was easy to get a drink and was nice to not have to tip for every drink (gratuities are paid in advance when you pay for your cruise). Shore Excursions: Alaska has crazy weather, book your excursions with a plan B in mind - there is a chance your first choice will get cancelled even after you have booked and paid for it months in advance. Two of my shore excursions got cancelled and one was supposed to be the main highlight of our trip. Needless to say it was very disappointing for our whole group. Was not expecting that to happen. The shore excursions we did do were fantastic: Yukon railway to Canada with suspension bridge had beautiful, amazing views, Zip Line over Grizzly Falls was fun for mom, dad, kids and even grandma! Tons of whale watching, great little shops in every port. On Ship activities such as shows and specialty restaurants: my biggest advice to avoid disappointment is to plan your week way in advance. Choose excursions, time you will be on ship with port schedules, book dining, shows, everything you can online 120 days out, or as soon as they permit you. Only way you will get to experience everything you want. If you wait, will all be filled up. Could not get specialty dining reservations changed or added to on the ship (but there are a few that don't take reservations and it is a first come, first serve, I did not have trouble getting into lunch at Margaritaville). Race Track/Go Kart Tips: My 10 year old son had no problem with height (I think 55 inches but check) and enjoyed this the most. Get on the ship early the first day, find out where registration is for this activity and stand in line and get the unlimited package for every kid in your group. This will save you when you want to go watch one of the shows, sit and enjoy the views, etc. while the kids go on the Go Karts. An Adult does not have to be with them. It was a great activity and the only way you can get on it more than once or twice is with the unlimited package. There is no standing in line, you get right on, etc. I cannot recommend more, get the unlimited package! Worth the $199. Cannot sign up for unlimited package on kiosk, you have to stand in line day 1. Get a drink and then stand in line! Laser Tag: unfortunately no unlimited package for this activity. I would have bought it if I could. But same advice here: get on ship early, go to kiosk right away and book your laster tag for whole week. Then make sure you remember the days and times you signed up for. It is on your TV in your room, NOT on the NCL app. I messed up 2 laser tag times (because I was enjoying the cruise) and my kids only got to do it once in the whole 7 days. I left feeling bad they didn't get to do it more than once, but they did get to play 2 rounds and said it was fun. Kids Club/Teen Club: my daughter was really looking forward to the teen club activities, but she missed the cut-off for 13 by a few months and they would NOT make an exception and don't have the parent waivers you can sign I have seen on other cruise lines. We traveled with 5 kids total in our group and did not use the kids club for the younger kids. We signed up on first day, people seemed nice, space looked good, but for some reason the kids did not want to go. I felt the kids were very safe on the ship and as long as they stayed together in pairs they were able to move around and meet up with us after activities, etc. Pool and waterslides were great, we did get to use 2 of the 7 days. Shows/Music: are great and in abundance all over the ship. Really for adults, not inappropriate, but lots of music only adults would enjoy or get. But really great entertainment and performers. Send kids to race track or go to a 10pm show after they go to bed. Volume of people/embarkation/disembarkation: I was on a sold out cruise, we had 4800 passengers on board and I think Norwegian Bliss Operations did a fantastic job of not making the ship feel very crowded. Only had to wait once or twice for a bathroom and not for long, buffet seating was always crowded, but could find a table right outside by the pool under heaters. Getting on and off the ship at the ports was a breeze, was really impressed with how fast it went. Last night in Victoria Port: Do NOT plan on walking to and from the city in the short time you are there. Either plan an excursion or arrange for transportation ahead of time, especially if traveling with kids or grandparents. If just adults and you like to walk, go for it. I wish I had stayed on the ship and let my son go on the race track one more time! Overall I would highly recommend this cruise, and I would go again following my own tips above. Alaska was beautiful, amazing and all I hoped and more! Read Less
Sail Date July 2019
The Negative...Bottled Water should be added to the Premium beverage package. At over $100/day its ridiculous that simple bottled water isn't included. Room Service charge of $7.95 should be abolished. No other cruise line charges ... Read More
The Negative...Bottled Water should be added to the Premium beverage package. At over $100/day its ridiculous that simple bottled water isn't included. Room Service charge of $7.95 should be abolished. No other cruise line charges this fee. Some cruise lines do charge for Room Service, but only after 11:00pm at a rate of $3.95. The show Havana, should be looked at. The whole story line, including the vocals(The singers simply don't make the grade), need to be Redone. Sorry, but its a horrible production. If they auditioned for me, I'd send them all home and say....Next... The Positive.....GREAT Ship. So many activities, its impossible to be bored. Service was Excellent. The Band Siglo, was the best band I've ever listened to, on any cruise ship in my 40 plus cruises. Comedians were very good. Simply amazing. No complaints on the Food. Everything we had was excellent. Boarding and disembarking in Seattle was very good.....Thank You Read Less
Sail Date July 2019
We chose the Bliss because it was built for Alaska Cruising. It was a fantastic voyage in every way. Although no cruise/ship is perfect, the Bliss did not disappoint. We booked an M6 Mini Suite w/ large balcony on deck 8/ forward. It waa a ... Read More
We chose the Bliss because it was built for Alaska Cruising. It was a fantastic voyage in every way. Although no cruise/ship is perfect, the Bliss did not disappoint. We booked an M6 Mini Suite w/ large balcony on deck 8/ forward. It waa a great location as everything we wanted was very close by. Dining was Awesome. We had the 3 specialty dining package included, and went to Cagney’s, LaCuccina and Texas Smokehouse ( all were great) we also dined in The Manhattan, Savor and Taste dining rooms ( also great) We loved going to the Local for lunch pretty much every day. Entertainment was also very good. Our favorites were Jersey Boys, the Beatles and the Comedy Club. Siglo was the Awesome House band. Silas our cruise director and JoJo ( his assistant) were Awesome as well. Overall a great cruise experience, and nothing negative to say Read Less
Sail Date July 2019
We had a great time on our Alaskan Cruise aboard the Bliss! The cabin had a balcony (which we used often) and the ship was wonderful. The crew was friendly and efficient. The restaurants had delicious food, and the bartenders were very ... Read More
We had a great time on our Alaskan Cruise aboard the Bliss! The cabin had a balcony (which we used often) and the ship was wonderful. The crew was friendly and efficient. The restaurants had delicious food, and the bartenders were very attentive. We ate at both the complimentary restaurants and three of the specialty restaurants. Our favorite specialty restaurant was Cagney’s. The complimentary restaurants we ate at the most were The Local, Taste, and Savor. My husband and I met some great people and we participated in some of the activities offered. We attended Beatle Mania, Jersey Boys, and the comedy show. All three were very entertaining! We had excursions at Juneau and Skagway. Both excursions were worth the time and money spent. At Ketchikan we did not have an excursion, so we enjoyed our stroll around town. At Victoria, BC, we stayed on the ship and enjoyed a leisurely dinner and chatting with new friends. We would definitely do this cruise again! Read Less
Sail Date June 2019
We chose this ship for its touring of Glacier National Park and for the onboard amenities like race track, laser tag, etc. What strikes me is the utter lack of good service. Every restaurant we went too, the servers were not happy and ... Read More
We chose this ship for its touring of Glacier National Park and for the onboard amenities like race track, laser tag, etc. What strikes me is the utter lack of good service. Every restaurant we went too, the servers were not happy and provide only basic service. You had to ask multiple times for refills. They reached over people when serving, even spilled water down the back of some poor lady. Often they pressed themselves against me to reach across the table to fill coffee and water. The served our food in random orders, some getting soup while others got appetizers and then serving the others soup while the remaining got soup.It appears they have not been trained on proper serving techniques. Often, you have to flag them down to get items forgotten. We paid a surcharge and ate at all the upscale restaurants. Found 3 hairs in our food at Ocean Blue- one in salad, one in my son's drink and one on our steak. We pulled them out and let them see them. They apologized but we left...this is the restaurant that you pay for specialty fees and then pay another surge of 12 per person to eat and believe if or not, after essentially paying 3 different charges to eat here, if you order lobster or shrimp, you will be charged an additional fee. Once again, the service was slow, inattentive and ungracious. The food in all of these restaurants was just okay. We did not attend one bar or one restaurant where the wait staff was happy or civil. The noise on the ship is at a very high decibel. It is very unsettling. The cruise director screams in the microphone near the main areas , restaurant and coffees so you can't enjoy this areas unless you can stand the LOUD annoucements he makes as he plays games. The Buffett was pretty highly traffic and loud. Seats very hard to find. The observation deck is where most people went and camped out all day, sleeping and sitting on the floors. It was soothing and quite a beautiful area. Bartenders here are the happiest We are pretty laid back and don't expect a lot but the basics are lacking on this ship. This cruise line charges you for everything they can think of and its wearisome. You reach for you wallet every minute. All said and done, this ship costs a great deal more than others that offer a much better product. From what we heard from fellow passengers, this cruise was not a good one. I would rate this cruise below average in food, service and entertainment. Honestly, we regret going on NCL. Princess, Royal or Celebrity would have been same dollar wise. Read Less
Sail Date May 2019
The ship was beautiful, new & the service was good. My first time on NCL previously cruised on Carnival(would never sail again) and Princess(was excellent). Heard so much about Alaska unfortunately it was such a letdown. The ports ... Read More
The ship was beautiful, new & the service was good. My first time on NCL previously cruised on Carnival(would never sail again) and Princess(was excellent). Heard so much about Alaska unfortunately it was such a letdown. The ports were terrible Juno, Skagway and Ketchikan are tiny, depressed/little towns with a few blocks and the same shops that are probably owned by the cruise companies themselves, Diamond international, Tanzanite international etc. Here you could be at each from 8-11 hours at these ports. Trust me you could walk around each of these towns and be back on the ship within an hour. Glacier Bay was OK sad to see how global warming has really had an effect on glaciers there really isn’t much to see. The nicest port was Victoria British Columbia. Where we had only 3 hours, you arrive at 8:30 pm-11:30 pm! Ridiculous The nicest town & we arrive at Night!! At night most of the shops and restaurants are closed. Disappointing how this was done logistically. At Victoria BC make note it takes 25min to get to town by shuttle bus(long wait line) majority of shops/restaurants are closed. When onshore at all ports expect to pay $74.99 for 1 Alaskan King crab LEG!! The food on the Bliss was awful I give it a 4. Breakfast was good, desserts were ok (6) but lunch and dinner was just awful (2). Majority of all options were very ethnic and spicy if that’s your preference. For a cruise to Alaska I would expect to have an abundant option of seafood dishes. The Seafood dishes were awful very hard to get a simple fish dish that wasn’t spicy, over cooked or full of sauce! The complementary restaurants are basically Buffet but being served by a waiter. You could only substitute sides but you can’t ask for a dish like the Thai spiced Tilapia dinner cooked plain...very disappointing not many different options each nite! I was told I’d have to go to the alternate restaurants and pay especially for any Read Less
Sail Date May 2019
We had beautiful weather. No rain at all. In Juneau it was about 78 and Skagway about 72. The ride through Glacier Bay was beautiful. You don’t stop. Book your tours ahead of time through Viatour. So much cheaper than ship prices!! In ... Read More
We had beautiful weather. No rain at all. In Juneau it was about 78 and Skagway about 72. The ride through Glacier Bay was beautiful. You don’t stop. Book your tours ahead of time through Viatour. So much cheaper than ship prices!! In Ketchikan we walked to Creek Street and did all our shopping there and very good prices for all souvenirs. You must do the Yukon tour in Skagway. Don’t do the train. Everyone was disappointed since you can’t really get pictures, do the Yukon bus tour instead. Lots of stops and so beautiful. In Juneau we did whale watching (not great) and Mendenhall Glacier. Go to Nugget Falls there! So worth the hike!! The smoking area is only on Floor 17 in a small area but we had so much fun up there and made great friends! Food is all pretty good. We did Cagneys, Italian and Ocean Blue. Didn’t love the Italian but at Ocean Blue you can get lobster for a $10 upcharge. The Beatles and Jersey Boys were great. Didn’t make it to Havana. Beautiful ship, very clean. We had a great time!! Read Less
Sail Date May 2019
More details later, but a quick explanation of the ear plugs. NCL has the volume turned up WAY TOO LOUD on all speaker systems. Even with my ear plugs in, it hurt my ears. Other than this, we really enjoyed the cruise. Celebrating our ... Read More
More details later, but a quick explanation of the ear plugs. NCL has the volume turned up WAY TOO LOUD on all speaker systems. Even with my ear plugs in, it hurt my ears. Other than this, we really enjoyed the cruise. Celebrating our 20th anniversary and friend's 35 anniversary, the 4 our us ventured to Seattle to leave on an Alaskan cruise aboard the NCL Bliss. We spent 2 fun days in Seattle prior to leaving and had a wonderful time. We stayed at the Fairmont Olympic (beautiful) and toured the Japanese Garden, Arboretum, Space Needle, Chihuly Glass Museum and Garden, Pike's Market, and the Waterfront. I recommend spending a few days in Seattle before your trip. It was a wonderful way to begin. The Bliss is a fantastic boat. Clean, well organized, wonderful service, fantastic food, SO much to do, and love the observation lounge. This was our 8th cruise with NCL and I must say, pick a newer ship when you can. NCL has done a great job designing and creating their new ships. Not that the older ones are bad, even refurbished, they just can't offer what the newer ships can. The Bliss offers something for everyone and every age. My only disappointment was the entertainment. The volume was SO ridiculously LOUD that we couldn't enjoy it. Entertainment has always been one of my favorite things about a cruise, but such a disappointment on the Bliss. We couldn't participate because of the volume (even with ear plugs). And all entertainment from the music around the pool, to the game shows/events in the Atrium, to the musicals offered in the auditorium was too loud for all of us. We were only able to participate in 2 things - the comedians (wonderfully outstanding) and the silent disco (you can adjust the volume). We left both Havana and Jersey Boys because the volume was too high. For the few atrium activities, we had to stand way down the hall (where you can only listen, not see) because of the speaker volume was TOO LOUD. I can only imagine the damage being done to the staff's ears!! Also, I wish NCL would go back to a variety of entertainment instead of all musicals. I missed the magician and the acrobats and other varieties of entertainment that I am used to. Since it was too loud, I guess it didn't matter anyway, but it sad to see that NCL seems to be going to all musicals on their newer ships. As much as we have enjoyed NCL in the past, because of this change, we will be trying other cruise lines as entertainment is a big reason we go on cruises. I will say, we enjoyed the laser tag and go carts - but count that more as ship activities not so much entertainment. Also, the water slides were fun. The pool looks nice, but the music was too loud to enjoy spending any time there. Most meals were at Taste, Savor, or the Manhattan room. In all 3, we consistently had delicious food and good service. We did try 3 specialty dining restaurants - French, Mexican, and Steakhouse. French and Mexican = Delicious!! If you go to Cagney's (their steakhouse) don't order steak - get the lamb instead. Their steak is only ok, but the lamb is fantastic. Oh, and the raspberry creme brûlée's is outstanding! At the French one, be sure to order the onion soup (wow!!). As for Mexican - table side guacamole and the corn = Devine!! If you like margaritas, be sure to order at the table, not the bar. They are different. Bar = undrinkable. Table = delicious. But I think you can only have 1 at the table. Two of group ordered a second one. The second one obviously came from the bar (different glass) and was undrinkable. Speaking of bars, our favorite one was in the observation lounge. If you are ordering beer or wine, it doesn't matter which bar you go to. But, if you like mixed drinks, try a few until you find the bartenders you like. For us, it was in the observation lounge, the Local, and (if you could catch the right bartender) the Atrium. It also seemed that the bars do have themes. So depending on what you are ordering, go with the correct theme to get a good drink. As for bartenders, I'm guessing some have more experience than others and they do switch around. So, watch for your favorites. As for the itinerary, we enjoyed everything. Felt like we had a fun taste of Alaska. For excursions we did a helicopter ride, train into the Yukon, and rainforest hike. All were very fun. I recommend getting out of the towns unless you want to shop. Lots of shopping, otherwise, you have to book something that takes you away from the towns. All in all, we very much enjoyed the cruise and would recommended it to anyone. Just, be sure to bring ear plugs! Read Less
Sail Date May 2019
As an experienced cruiser, (this is my 9th cruise) I expected this to be a very relaxing and enjoyable itinerary. Unfortunately, this ship is definitely not designed for Alaska. A tremendous amount of space was devoted to pools, water ... Read More
As an experienced cruiser, (this is my 9th cruise) I expected this to be a very relaxing and enjoyable itinerary. Unfortunately, this ship is definitely not designed for Alaska. A tremendous amount of space was devoted to pools, water features, outdoor dining, race track, mini golf etc. Most of the time, these things were closed due to cold temps and high winds. Once we saw some of the incredible scenery, there was no place to sit. You were basically forced out on deck which was very cold and windy. The observation lounge was the only interior space but people were 3-4 deep at the windows. You couldn't see anything. (and the windows were quite dirty) I do want to give the National Park Service kudos. They boarded the boat in Glacier Bay and did a terrific job narrating the points of interest, pointing out animals (whales and a bear), and generally adding interesting history and culture to the park. Finally, a good use of my tax dollars! I do believe the staff tried their best to accommodate all the passengers as this was a very full ship. However, their management needs to do a better job of providing processes and procedures to keep passengers informed. For example, I tried to participate in a wine tasting in the Cellar the first day at sea. The head waiter was so flustered with 25 people trying to sign up. He really lost his composure. There were so many people because few instructions were provided on how to make reservations, what wines were being tasted and what the additional costs were. It was really an avoidable issue. Also, anything you pre-booked from the website for dinner, shows, etc. didn't load into the schedule on the ship's tv or reservation system. The reservation thankfully showed up at the venue but because you couldn't see it, I inadvertently overbooked my activities. This was disappointing because I couldn't rebook one of the shows. Also, skip the specialty restaurants on this ship except the steakhouse. I went to the Italian and Mexican and both were horrible. Definitely not worth the additional cost. While the steakhouse's food was good, the prices were high. The wait staff needs more training. I tried to order one of the wines featured on that night's menu but he didn't know it - it was also sponsored by the cruise line. Another waiter tried to serve port wine over ice. I would also recommend Norwegian look into changing the itinerary for this cruise. We did a morning cruising Glacier Bay, a day at sea, a morning in Ketchikan and an evening in Victoria. Back to back, it felt like we were confined to the ship for 3 days. They needed more time in Ketchikan and Victoria. We were only in Victoria for 2.5 hours. It took longer to get off the ship and into town than we were in town. And, because we were there in the evening, many of the stores and restaurants were closed. It was a waste of time. Overall, skip this cruise. Wait for winter when the ship will be in the Caribbean. Read Less
Sail Date May 2019
We have cruised on 7 different cruise lines and been on over 45 cruises and this one was one of the best!! We were a little concerned when we read some of the negative reviews on line. The ship was absolutely beautiful!! The layout of ... Read More
We have cruised on 7 different cruise lines and been on over 45 cruises and this one was one of the best!! We were a little concerned when we read some of the negative reviews on line. The ship was absolutely beautiful!! The layout of the ship is very easy to navigate. We loved the observation lounge and never had trouble finding a seat. The staff and management were the best we have experienced on any cruise line!! The food and menus in the main dining rooms and in the specialty restaurants were very good. We dined at Le Bistro twice, Cagney's, Ocean Blue and Food Republic and the main dining rooms. We loved our mini-suite!! It was nice to have a big shower and two sinks! Our room steward was excellent! The management was all over the ship and very friendly!! The staff did an excellent job of providing gluten free food in all of the venues. Getting on the ship and off the ship was the quickest and easiest we have experienced! The entertainment choices were great, although we would have loved the player piano bar!! The spa was wonderful- they should institute a no saving policy for the heated loungers and you should only be able to use if you are on the lounger!! There were times where most of the loungers had stuff on them but no people for long periods of time!! Thank you to the management and staff for making the cruise experience special!! Looking forward to our next trip on the Bliss!! Read Less
Sail Date September 2018
1. when NCL Bliss came to Seattle, we were expecting Epic kind of service or amenities. But the Bliss was way worse than what we were expected. we paid $9000 for 4 of us in same room, the room doesn't have enough closet space or ... Read More
1. when NCL Bliss came to Seattle, we were expecting Epic kind of service or amenities. But the Bliss was way worse than what we were expected. we paid $9000 for 4 of us in same room, the room doesn't have enough closet space or drawers for our close, have to 2 of us has to use our luggage, placing at the middle of the room. 2. can you imagine the Specialty Restaurant served the exact same dish as regular Main Dining Room? ( in this case is La Bistro & Manhattan), it's a rip off. we were on Heaven Category so we got to dine at Heaven Restaurant but the quality was not as good as before, NCL used to serve special meals for each destination like Mediterranean Cruise with Seafood, Alaska Cruise with King crab leg, but with the Bliss none of those (even with Pearl, they don't serve it any more) and the selections are getting scares ..... 3. the dining room hours are so limited you have to rush yourself......... otherwise you end up eating in your tiny room....... the Concierge wasn't helpful unless you pile up the green notes upfront....... very realistic. I do give extra tips for those who worked behind the scene, wait staffs or housekeeper daily...... they are hard workers and were almost at the point being abused by NCL the Only reason I chose NCL is because of my MOM, who is wheelchair-bound, I like the free style..... but the Bliss isn't made for , or accommodated for Handicapped persons. Showroom alone is not made for one...... the wheelchair area were not made for watching the show unless you are really tall, my Mon can sit there but can only watch the wall in front of her..... the rest of the handicapped seats are those 2 rows down the stairs and only have one opening out........ not recommended..... One more thing, you have to check your bill diligently or NCL tend to over charge you unless you complaine. Read Less
Sail Date September 2018
I was so excited to finally go on the Alaskan cruise, but ended up disappointed in the overall experience. The staff in the restaurants were grumpy and the food was mediocre. The mini-suite was very small and there was barely any ... Read More
I was so excited to finally go on the Alaskan cruise, but ended up disappointed in the overall experience. The staff in the restaurants were grumpy and the food was mediocre. The mini-suite was very small and there was barely any closet or drawer space. However, the Norwegian Bliss is a beautiful ship and the entertainment on board was great. We didn’t get to the glacier because of a medical emergency on board. I understand, but it is also the reason most people go on the cruise and the line should have made better arrangements to get seriously ill off the ship. It was a beautiful day and calm day so weather was not an issue. The salmon fishing excursion in Kethickan was outrageously expensive. Our boat got 3 keepers but some of the boats didn’t catch any. The best excursion was to Mendanhall Glacier and whale watching, well worth the money. The White Pass train was also a fun experience and the scenery was breathtaking. There was way too much wasted time at sea and stopping at British Columbia at 4:00 pm and departing at 10:00 pm was a complete waste of time. Overall, the Alaskan cruise departing from Seattle on the Norwegian Bliss was disappointing to mediocre at best. Read Less
Sail Date September 2018
...the printed info that you are given is misleading. There are different food packages that you can purchase. The printed info you recieve will suggest you have many more options for "free" or covered places to eat than you ... Read More
...the printed info that you are given is misleading. There are different food packages that you can purchase. The printed info you recieve will suggest you have many more options for "free" or covered places to eat than you actually have. You'll sit down, order, then find out, opps this place isn't covered by your package even tho it says it is on your info page. Also, on our cruise, there was a medical emergency. Someone fell down some stairs. The Captain announced that he was going to forego going through the glacier fields (which was the main highlight that most passengers were looking forward to) in order to get to Juneau a few hours sooner. What I and every passingger that I talked to wondered why they didn't helicopter the person to a hospital. Especially when you are asked to purchase additional insurance to cover being helicoptered for a medical emergency. Finally, Jersey Boys was great! Read Less
Sail Date September 2018
Amazing time on and off board! Love this vacation everything was fabulous! We loved the service, excellent best I’ve ever experienced. Looking into another vacation with this carrier as well! You will not regret going! So many ... Read More
Amazing time on and off board! Love this vacation everything was fabulous! We loved the service, excellent best I’ve ever experienced. Looking into another vacation with this carrier as well! You will not regret going! So many adventures! You will love the staff as well as the delicious foods on the menu the best I’ve eaten! So many experiences! We found picking dates later in the season helped with shopping and getting deals shopping off the ship as well as on board! So many good deals to find! From photos, to food, to shopping, to entertainment, drinks, eating, and enjoying your cabin all were excellent! We found so many experiences with passengers, staff, and each other that this will be the most memorable and lasting trip we have ever took. As a first time cruiser many have told us what we picked as our first time boat was one of the best! So thrilled we went! I’m still craving their Vietnamese Pho on their menu! Read Less
Sail Date September 2018
THIS WAS OUR FIRST CRUISE AND TRAVELLED WITH ABOUT 300 PEOPLE , They kept us well informed of travels changes and what to pack and what to expected. A wondeful crew, activites, and food . Every thing was ... Read More
THIS WAS OUR FIRST CRUISE AND TRAVELLED WITH ABOUT 300 PEOPLE , They kept us well informed of travels changes and what to pack and what to expected. A wondeful crew, activites, and food . Every thing was clean and kept clean at all times . The guest services was great in answereing question about the ports and shore excursions. The entertainment was awasome … every night that we attended and was nice to know we could add more to our package at any time . Our cabin met all our needs . Only complaint--------go cart track needs to be longer lol just kidding it was great !!!! The shore excurations were well planned and all the ports were excieting to see and visit loved the coupons for free stuff and all the free trinkets . ALL EMBARKATIONS ANDDISEMBARKATIONS WENT SMOOTHLY, Loved that all port activities were close and easy to walk to. OHPOOH AND SALLYJO Read Less
Sail Date September 2018
It was a dream for us to go on an Alaska cruise.The personnel were very pleasant.My main complaint is that there is not enough areas for smokers.Talked to many smokers who say that other cruise lines offer smoking outdoor on one side of ... Read More
It was a dream for us to go on an Alaska cruise.The personnel were very pleasant.My main complaint is that there is not enough areas for smokers.Talked to many smokers who say that other cruise lines offer smoking outdoor on one side of the ship.Very disappointed. On that large of a ship there should have been more areas.I guess smokers are considered second class citizens,I wont use this ship again.The food at buffet was decent.The other compimentary restaurants there was an extra charge.So we did'nt go to those.Also we had ice delivered to cabin,then found out there was a 14.50 charge.So from then on we got our ice from the restaurant or bars.The drinks were great.Entertainment was hard to book,it was always booked up.The best bar was outside on the 8th floor,had a great bartender.Excellent job and very easy to talk to.All told it was a decent cruise,beautiful ship.Bed was very comfortable. Read Less
Sail Date September 2018
Went on Emerald Princess ship last July & wanted to try NCL's newest ship BLISS. My wife & I were definitely pleased. Just a beautiful ship with great amenities (food, entertainment, excursions, facilities, & activities). ... Read More
Went on Emerald Princess ship last July & wanted to try NCL's newest ship BLISS. My wife & I were definitely pleased. Just a beautiful ship with great amenities (food, entertainment, excursions, facilities, & activities). Service was outstanding. Best part was the Observation lounge located at the front of the ship. Beatles own Britain's Finest rock group, Prohibition comedy, and Jersey Boys were the highlights of the activites (but there were other performances as well!) on board. We ate at a specialty dining restaurant every night. 5 of them were provided by NCL's upgraded deal. The other two were comped to us because we are Platinum level guests on NCL. Cagneys, Teppanayaki, Ocean Front, Le Bistro, etc were among the specialty dining experiences we enjoyed the most. The Buffet, Savor, & Taste restaurants were just fine as well. Let's not forget The Local Pub (O'Sheehans on other NCL ships) which is 24/7 open. Loved the casino....especially poker and blackjack and craps tables. Cabin was on 9th deck aft....balcony stateroom. Very nice...very clean! Alaskan Ports. as usual, were wonderful. Paid only $45 to ride Ketchikan trolley bus to see the salmon, bears, & the bald eagles. Went on the railway system in Skagway (do not bypass this trip!). Fun & informative Highly recommend Bliss as it will soon leave Seattle/Alaska to take passengers thru the Panama Canal & end in Florida for Western & Eastern Caribbean trips this winter. Enjoy! Read Less
Sail Date September 2018
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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