3 Royal Caribbean Enchantment of the Seas Cruise Reviews for Family Cruises to Caribbean - Eastern from Norfolk

My family and I just got back from cruising on the Enchantment Of The Seas 6/12/10. It was a good time, food was good, shows were ok, service was good, cabin was clean, BUT it had it's issues. I would not recommend sailing in and out ... Read More
My family and I just got back from cruising on the Enchantment Of The Seas 6/12/10. It was a good time, food was good, shows were ok, service was good, cabin was clean, BUT it had it's issues. I would not recommend sailing in and out of Norfolk. Although downtown Norfolk is great with a lot to do within walking distance, the problem is the pier location to the parking. IT CAUSES MAJOR DELAYS. Boarding, I dropped the family and luggage off at the pier and drove the couple of miles to the cruise parking lot only to find out once I got there it was $15.00 per day VS $10.00 per day as advertised on RC web site. I had a long wait there as people were unloading their luggage, which had to be loaded onto the buses and transported down to the pier on the same buses, so this was not a quick process, as the family stood waiting for me at the pier for 40 minutes. The debarkation process was a complete disaster. We were supposed to disembark at 9AM, but we were not able to disembark until 10AM. Once we were able to get off the boat the luggage staging area was a mess with the disembarkation numbers butting right up to each other, people were practically walking on top of each other. And then again all luggage loaded on buses then a 2 mile drive to the parking lot and then unloaded. Needlessly to say this was why there was an hour delay getting off the ship. I have no royalty to Philadelphia (I'm from Ohio), but I sailed on Empress Of The Seas out of Philly and it went VERY SMOOTH. On the ship the Windjammer was over packed at breakfast time, with peak times not having enough seating. Deck 4 reeked of sewage smell the first 4 days, but after that I didn't smell it at all, our dining room table (412) was located in a bad spot where my shoulders got @ss rubbed all week by people passing by, and lastly I felt the shore excursions through the cruise line were way over priced for what you got in return. I know, I know, I have dwelled on the negatives with the glass half full. BUT AGAIN the food was good, the service was good, the shows were good, and the cabin was clean. Overall it was a good trip and everybody had a good time, and other than the shore excurions the cruise was a good value. Read Less
Sail Date June 2010
CRUISING WITH A FAMILY OF 107 KIDS PLUS AN INFANT 7 RCCL cruises, and I'd have to say this might have been the best one yet! I'm trying to think of something negative to say, but there's really nothing worth complaining ... Read More
CRUISING WITH A FAMILY OF 107 KIDS PLUS AN INFANT 7 RCCL cruises, and I'd have to say this might have been the best one yet! I'm trying to think of something negative to say, but there's really nothing worth complaining about. Its sad that anyone reading this will get no help from embarkation and dis-em info because the last RCCL cruise from Norfolk has left for the season - Norfolk was a beautiful port to cruise from, and the ship had a true air of Southern hospitality from all the Virginians, Kentuckians, No. Carolinians on board. Pre-Cruise: Spent a night in a local hotel, had friends drive us to the port in the morning, left our two cars in the hotel lot for free. Spent $100 for a hotel room which included a dinner and breakfast, as opposed to spending $135 to park at the port. For anyone reading this, wherever you cruise from, if driving, look into hotel deals that will include parking - many offer such deals, they just don't advertise them. Embarkation: A breeze except for traffic. Arrived 11:30AM - minor lines, onboard within 15 minutes. Up to the Windjammer to begin a week of 5 to 6 meals a day. Cabins were available at 1PM. Cabins: Minor disappointment that nothing noticeable was done to cabins at Drydock. There was some wear to the woodwork, but everything was spotlessly clean and in perfect working order. We had a D1 balcony stateroom. The balcony is about 4 by 6 - very small with two chairs and a table, but useful. Two cabins (7626 & 7628, adjoining) for the six of us which included a 1 year old. Very comfortable beds (even the sofa bed - futon) in my opinion. Our pre-night stay was in a very nice 3 star hotel with very soft mattresses which messed up my back - it took a couple of nights on RCCL's fine bedding to get it back to normal. Typical RCCL bathroom with a shower curtain. If you bring some small weights (fridge clip-on magnets worked great) and attach them to the shower curtain it stays in place. Otherwise the shower curtain will be your best friend throughout the cruise. Storage space was more than we've had in other cabins - quite sufficient. RIDDLE #1: Why do wives appreciate the toilets on cruise ships? Answer: Because husbands have to close the lid to flush and therefore can't leave the seat up. Food: No complaints here. The five adults among us were totally pleased with all our Dining Room dinners. Our 1 Year Old granddaughter was treated like an absolute princess everywhere onboard, but especially in the DR. After our first night a bowl of diced fruit was waiting for her every night as we came to dinner, and they truly fawned over her (and all of us for that matter), at each dinner. We had one lunch (last day) in the DR, and my wife is very sorry we didn't utilize it more - a killer Salad Bar, along with many unique lunch choices. Had several Room Service breakfasts, and some excellent Spinach/Artichoke dip from RS also. Note to Readers: this review is kind of rambling all over the place - you might want to fasten your seat belt. While I"m thinking about it, I wanted to mention some items I brought: duct tape, bungee cords, super glue. I actually used them all. The bungees and duct tape held my Yankee flag on the balcony. The super glue was used by a fellow M&M'er who broke her glasses and used the glue for a temporary fix. Oh: clothespins too. Handy on the balcony and in the shower (the showers have a little clothesline for hanging wet suits, etc.). RIDDLE #2: Why did my cruise remind me of a book I was reading, THE TRAGIC HISTORY OF THE SEA? Because it was a tragedy that the cruise only lasted nine days! We never did more than a 7 day before. I was wondering if 9 days was overkill. NOPE! I'm still trying to figure out where the time went - it was over way too quick. Entertainment: Best Variety of any cruise I've been on. CD Keith Williams was excellent and very personable; I admire a CD who acknowledges me and remembers meeting me days earlier. Assistant Irky: all I can say is "Heh, Heh, Heh!". (You'll understand if you meet him). The opening show had a comedian (haven't totally unpacked and can't find Day 1 to remember his name - Barnhart maybe?). Other nights had Comic Pianist Glenn Smith (great show), Comic Juggler Charlie Peachock (my favorite show of the cruise), Comedy/Magician Farrel Dillon, Horizon (Motown singing trio with an excellent performance), Vocalist Dolores Park, Comedian Chas Elstner. Lots of activities onboard (trivia, Nintendo Wii tournaments, live music, dance lessons). Don't miss The Quest (unless you're a 17th century Puritan). RIDDLE #3: What was the most popular animal at The Quest? A Zee-Bra (joke stolen from Sub or Yoga - can't remember who told it first, but thanks). Excursions: Our three younger ones (22, 21, 19) did the Segway Tour in San Juan. They all enjoyed it and my son insists he's buying one when he gets home. In St Thomas we did the Champagne Catamaran. Good snorkeling, great beach, great Rum Punch (it must have had tranquilizers in it because I got back to the ship and slept for 14 straight hours!). Several of our M&M'ers did the Turtle Cove snorkeling, and if you're into snorkeling that was probably a better choice, but overall I thoroughly enjoyed our excursion. In Samana many of us booked directly through Tours with Terry (easily found on CC threads). That was an advantage of reading the M&M thread for our cruise - all 35 or so people on the two excursions were M&M'ers! We had about 17 horseback riders, others did the ATVs through Terry, and myself, wife and daughter were taken to a beach with our granddaughter where everyone met up after their rides. We had our own private Caribbean beach for two hours before everyone got there - it felt like being a millionaire - no one else around, lying in the sand with no one in sight, being able to scratch my arse without worrying who's watching (Oops! TMI!). At Labadee we did a snorkel excursion, and the snorkeling was the best I've seen in four Caribbean cruises. More Rum Punch, but this was a shorter ride so I handled this one better. A note on Samana and Labadee: these are very, very poor areas. Several of our M&M'ers brought clothing and school supplies to give to locals. If you have room in your suitcases, please consider doing the same - they can really use it. You can very easily find someone who will take the items and give them to someone in need. Cruising With An Infant: I asked a lot of questions on CruiseCritc about cruising with infants, and many posters said we were crazy for trying it. WRONG! Our granddaughter had a great time (she's 13 months). She's a smart little cookie who looked forward to her fruit bowl and bread at dinner each night (not to mention great kid's dinners and trying everything we had), and she learned what elevators do. Some spare time was spent following her into an open elevator, following her off as she explored a new deck, following her back on when they opened again.... We brought our own Pack'N'Play for her to sleep in (we drove, making that easier), but RCCL does provide them. She slept all night every night, and enjoyed seeing the ocean and beaches for the first time in her young life. No regrets at all about bringing her. What helped was having five adults (grandparents, parents, aunt), who could take turns, sometimes missing an excursion or show to stay with her (a very small price to pay for the great memories we now have). Meet & Mingle: If your cruise is seven days or longer, DO sign up and attend the M&M. We had 107 sign up for ours, probably 60 to 70 present. RCCL gives out several prizes and our group also brought our own prizes (little samples of our hometown areas - marinades, mustards, trinkets, shirts). We had so many items brought that every family present won at least one thing; we had to re-draw for the last several items because everyone had already won something, so we started again. We were quite well represented throughout the cruise (10 of 12 Belly Flop contestants, members on the 2nd & 3rd place Quest teams, a majority of the Sexy Leggers) - yeah, we had a fun group. Corresponding with each other beforehand added to the pleasure of getting to know each other, and feeling like a family before we even met. I shall keep my Pink Mohawk wig as a fond memory of my M&M friends. RIDDLE #4: What does my title mean,"Cruising With 107 Kids Plus an Infant"? This was a very "young-at-heart" group (I'm 56 but haven't grown up yet). I swear this cruise was almost like a Fountain of Youth! Our age range was from a 1 yr old to numerous teens to late-late-late 50's. And all 107 kids played together very nicely. Debarkation: As Platinum members we had a private lounge to wait in. Only problem was the lounge couldn't hold half the people who qualified for it. Finding luggage was easy unless you were like one poor person whose tag fell off their bag, thereby meaning their bag could be anywhere in the terminal. Tip: if you have extra luggage tags put more than one on each bag - that way, in case one accidentally gets ripped off, your luggage can still find its way to the right location. RIDDLE #5: Why am I sitting at my desk typing this instead of sailing someplace on a relaxing, enjoyable cruise ship? Sorry, I don't have an answer for that one myself!!! Thank you, RCCL. Thank you, my many M&M friends - we really do miss you all (and for you many Southerners: we really do miss y'all). Read Less
Sail Date June 2010
Just a little background on my self and family, we are experienced cruises with RCCL and other companies. One cruise away from platinum on RCCL but have been on Disney, NCL and Carnival. So we have seen it all and this review is my opinion ... Read More
Just a little background on my self and family, we are experienced cruises with RCCL and other companies. One cruise away from platinum on RCCL but have been on Disney, NCL and Carnival. So we have seen it all and this review is my opinion but little things go a long way. Embarkation, Norfolk, VA, Well we have driven to many ports before, Miami, Baltimore and Port Canaveral and this was just awful. The price on the website for cruise terminal parking said 10/day well it changed to 15/day when we arrived, and we checked the day before. We could have parked across the street for the same price if we would have know, or stayed at a hotel for cheaper too. Check into that if you come to this port as there are cheaper options. We were in line out to the street at 1130am and were not parked and luggage offloaded until about 1230. Once parked we were on the shuttle quickly and this is where the fun began. The shuttle was about 1.5 blocks away with mediocre AC and just sitting in traffic. The terminal drop off was having issues getting cars and busses in and once in we were the 4 or 5th bus in line and instructed to stay on. At this point we were on the bus for 45 mins to go about 6-10 blocks and just talked our way off to go get in line for check-in. Check-in was quick and easy, but this was eased as we are plat. cruisers so front of the line pass. We were on the ship about 2pm and were able to get to the room and drop off the luggage since the delay getting on. Dining: We had requested early seating on booking through RCCL and were given late so we went straight to the DR to get this changed. Well we were not alone as we saw the list had us about 20 in line so far for a table change. The first night we were asked to eat late and then they would try and make a change. Well on day two we were notified that we were indeed moved so we made the change. Well this probably was not the best option as the room was way to crowded and noisy as the room was packed with extra tables. One thing I know they don't want to do but sometimes RCCL needs to is not facilitate the moves. Crowding the early seating had a snowball effect on other issues like show seating. We normally eat in the MDR for all meals but dabble in the WJ as well just to try other options. First thing I noticed was that having early seating was service was very slow, and I think this was to so many people being in the MDR. Waiters couldn't walk around the table because we were sitting back to back at some locations so this slowed things down too. Food was OK, but not great and some days just plain awful. There was a cod catch of the day and 4 people got it at the table and nobody finished, and my fathers had bones still in the fish. One other thing was the menu had cannelloni on Italian night yet they were out of the noodles so they substituted for tortellini. That is fine, but the very next night tortellini was on the menu and it came out as ravioli, were they not aware of the next days menu and shouldn't ravioli substituted instead. Just little things that can be corrected to make a better experience RCCL has done this same trip many times out of Baltimore so they have an idea of what is needed. Lastly by day 4 they were out of V8 juice, just not really sure how that can happen too, seems to be a staple to me. Also on the last lunch in the WJ they ran out of food items too. Entertainment: Was good and normal cruise fare, some comedy, jugglers, magician, musicians and cruise line dancers. Nothing was bad they were all good and a variety of shows so you can get whatever you like. One thing that we noticed was seating was packed every night and you needed to be there 30 mins before to get a good seat and 10mins before you were standing. I think this was brought on because they packed the early MDR and thus packed the theater with all these guests. So if you are a late person getting to shows this could be a problem, you will know the first couple of days. On to the pool entertainment was very good. The band that they have on deck was good, only wish they started earlier. They would come out around 1230 for 30 mins and would break until 4-430 and play again. Just think they should have been out there more earlier instead of after 5 as most people were getting ready to eat after 5pm. But they were very good and could play almost anything with a reggae flair. lastly the Casino was nice and as always the staff were superb. This is one department that never lets me down. Ports/Excursions: I go into this in more detail below but for us the ship is the destinations and sometimes we get off and sometimes we don't. The stops we have been to before so knew what to expect when it came to getting off the ship. There was only one tender stop in Samana and this was a little disorganized. If you have a ship excursion you meet in the spotlight lounge and get your tender ticket, normal for all cruises. But everyone on a ship excursion goes there and no matter when you tell them to go up there people will be early and crowd the room or entrance. So this caused a little trouble which the ship could change and say have half go to the theater and half to the spotlight lounge, but I think they will get this as time goes on. Even though we were anchored early there was trouble getting going and non ship excursions didn't begin until 12-1230p. So be aware, but I think they had trouble with the ships water doors and once fixed it was fine, so maybe this was isolated. Ports that we went to were nice, enjoyed the beach at St Thomas (sapphire) and Labadee. Labadee is my favorite stop and if the ship just stayed here for 4 days I would be happy but private stops are not for everyone. Disembarkation: Did the express check off and went smooth with no issues was off the ship at about 8-9am not sure on the exact time, but was smooth. They asked passengers with express to wait in the rooms until called but that didn't happen people started lining up at 730 but otherwise was smooth as checkout could have been. Once through customs loaded bags on shuttle and waited until the bus was about half full and were off to the parking. Was quick and were to our car quickly and off to our 3.5 hour drive home. Ship: Enchantment is an older ship, but we enjoy this class ship as it is not too big but has almost everything the bigger ships do as well. The ship was expanded about 5 years ago and maybe this added to some of the crowding issues but not so sure about that, we were on the Grandeur in Oct and never any crowding issues on that one so maybe so. The ship just came out of dry dock and the pool deck was all new with teak and imitation teak so that was nice, but no new pool chairs. Couldn't really tell on many other changes in dry dock as I think most occurred below the water line. Lastly there was never an issue with getting deck chairs as everyone was respectful and not many chair hogs on this cruise. Overall: Well we enjoyed the cruise and it is just little issues that can be fixed to make a great cruise. I enjoy cruising and want everyone else to enjoy it too, so when I see small things rubbing people it bugs me, because I know this isn't always the case. I don't like to hear people say they will never cruise with RCCL again, so just little details could change peoples opinion for a positive one. We will cruise again and since this ship is coming out of Baltimore permanent we will probably be traveling her again in the future. I know the review seems negative, but seems we always remember those. But there were good things as well, stops love them all, you get a nice variety and different things to do at all of them. The length and price cant be beat and that is why we like this 9nt cruise so much and the ship really is our destination when we take this cruise. Food was ok, but would like to have a variety of lunch menu, it was the same everyday in the MDR. Overall I give this cruise a 3.5/5 so not bad but room for improvement. Read Less
Sail Date May 2010
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.5 4.0
Entertainment 3.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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