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3 Helpful Votes
Sail Date: November 2018
Seen a lot and had great food. Never a bored moment. Nice meetings with the expedition team with interesting information and stories about Norway. Deck 6 Is a nice place for your cabin. On deck 5 you can walk around the hole ship and ... Read More
Seen a lot and had great food. Never a bored moment. Nice meetings with the expedition team with interesting information and stories about Norway. Deck 6 Is a nice place for your cabin. On deck 5 you can walk around the hole ship and people can look into your cabin. No luxury cruise things like swimming pools, big shows and entertainment but just the way I like it. Nice and easy relaxed atmosphere. The short stops in harbor’s are long enough to get a taste of that town. For some excursions you leave the ship in one town and board it in another town again. I loved the excursion to the marble mine. Very interesting to see how they work over there and deal with the changing demand of marble. You don’t have to do all the excursions. Some walks you can do on your own. The Hurtigrutten Museum is interesting manly because of the first ship that you can see there. Easy to get in contact with other travelers. Read Less
4 Helpful Votes
Sail Date: December 2017
We choose this cruise due to its itinerary and it being a working ship. The experience is therefore different, there are several stops every day and it's an interesting way to get to know more about the local culture. We thoroughly ... Read More
We choose this cruise due to its itinerary and it being a working ship. The experience is therefore different, there are several stops every day and it's an interesting way to get to know more about the local culture. We thoroughly enjoyed this trip, visiting so many different cities and seeing the Northern Lights on the last day. The crew was excellent, very professional and friendly. The food was outstanding, even very thoughtful for the evening meals. This was our first cruise and for that we have enjoyed it very much. Our cruise was one way from Bergen to Kirkenes. This included New Year's Eve on the boat, which again was thought well through to provide entertainment and the right atmosphere on boat. There are plenty of excursions to choose from, which we recommend that you do some of these, they are well planned and give a good insight. The Point of Interest Activities on the outside Deck are definitely worthwhile. The only word of warning is to choose your cabin wisely. We just booked a basic Polar Outside and were on Deck 3. Although it says the MS Nordkapp has been refurbished in 2016, so it's overall in excellent and modern conditions, the same doesn't apply for Deck 3. Our cabin was still old school. Read Less
1 Helpful Vote
Sail Date: November 2017
I choose the cruise after watched Hurtigruten advertisement about the trip. Yes we have quite high expectation about the trip. The best about this trip that we are able to see a very beautiful aurora somewhere after Tromsø and ... Read More
I choose the cruise after watched Hurtigruten advertisement about the trip. Yes we have quite high expectation about the trip. The best about this trip that we are able to see a very beautiful aurora somewhere after Tromsø and still able to get some beautiful view of Norway. Before voyage I received all the information I needed and the booking of the trip worked well too. I'm not satisfied with the service on board because : 01 Excursion The Silent Whale Exploring (Tromso) Excursion Code H-TOS5K 16 November 2017 and paid each of us NOK 2198.99 (total NOK 4397.98 . One day before Expedition Manager personally informed to us that we may not be able to see the Humpback whale because the Herring fish not yet around but he assured us that we will be able to see some Orca (smaller whale). Surprisingly on the day of the excursion, once after we arrived on the boat, the guide told us that we won't see anything because it's not yet the season for Humpback whale nor Orca because the herring not yet arrived (Poor Herring everybody blamed "the Herrring"). I think this is very unprofessional and I felt being cheated. If it's not yet the Herring's season you can actually cancel the excursion. I'm very dissapointed. 02. Food Breakfast, lunch and dinner all almost similar for 7 days. More food variation needed as you have international passengers from different nations. 03. Unhappy staff Except one gentleman in the dining room (reception/waiters) who always greet us warmly, the rest always looked unhappy. I will definitely come back to Norway but my next trip won't be in the cruise anymore. Read Less
7 Helpful Votes
Sail Date: May 2012
Cruise Review Hurtigruten Nordkapp We sailed on the Nordkapp from May 5 -- May 10 from Kirkenes to Bergen. We were told there were 300 people on board with the ship listed as capable of holding 622. The ship is well appointed and run ... Read More
Cruise Review Hurtigruten Nordkapp We sailed on the Nordkapp from May 5 -- May 10 from Kirkenes to Bergen. We were told there were 300 people on board with the ship listed as capable of holding 622. The ship is well appointed and run with reasonable efficiency. The rooms are small but well thought out. In general we found the scenery disappointing. It should be noted that Hurtigruten -- as a coastal shipping company - makes no effort to enter fjords for scenic purposes with the exception of the Trollfjord, and that was cancelled due to "bad weather" on our voyage. The most famous of the Norwegian Fjords (Geiranger) is often visited by bus and not on the ship except at limited times. Southbound passengers do not have that option at all. We were going southbound and that's what this review applies to. We have been to Millford Sound in New Zealand, and to the amazing Kotor Fjord in Montenegro. With the possible exception of Trollfjord and Geiranger when visited, Hurtigruten offers pleasant scenery (quite good scenery in Lofoten) but not spectacular scenery as is available in New Zealand, the Balkans or Canada/Alaska. Hurtigruten, when they replied to this letter, said that in the summer months they enter Geirangerfjord in the ship. They also described themselves as a "coastal cruise" rather than a "Fjord Cruise". You should check your cruise specifically if you want to see a classic Fjord and be aware of the high probability of weather cancellation. It is possible that by going in early May we didn't get the full benefit of what can be seen due to the presence of snow over most of the first 1/3 of the trip. Fjords are also more spectacular from above than from sea level. We should have done more research before taking the cruise to discover all of this of course. Note that the word fjord in Norwegian has a meaning that's basically "bay", while in english it's more like "bay with steep cliffs". We heard one other passenger saying "his only regret regarding the cruise is that he didn't see any fjords". Ironic. In general if you choose not to go for the full 11 days, you should take the Bergen-Kirkenes journey. It's clear from Hurtigruten's effort (there are 18 Excursions going north and 10 going south) that the southbound journey is an afterthought after the journey north. You might get on at an entry point after Kirkenes if you are going south. The Lofoten islands are worthwhile and the highlight of what we saw. From Kirkenes to Tromso the scenery was unimpressive, and a better southbound cruise might be Tromso to Bergen. We found the endless quest for revenue by Hurtigruten disconcerting. Unique in our cruise experience, they charge for water (19 kr) at dinner. There is no free dinner drink (water, coffee and tea are free at breakfast and lunch). The tour of the bridge is 80 kr -- all other bridge tours we've heard of and seen on cruises are free. Everything on the ship is expensive, but it is Norway. The highly lauded 250 kr drink/cup offer is a good deal, but you should try the coffee first to make sure that it's to your taste (the coffee in the cup is the same as at the first buffet, so you can get a sample). Coffee on the ship is different than anywhere else I've been in the US, Europe, Asia or Africa. The Hurtigruten literature specifically says that there is no tipping. Someone should inform the crew of this. Every single Hurtigruten voucher has a line for a tip. The snack bar and bar upstairs have "tip jars". Further at the "mandatory" disembarkation conference Johan, the cruise director (I don't know if that's his official title) made an impassioned plea for tips. Tour guides for Vantage and Grand Circle also instructed their passengers to tip. The service is competent, but it is devoid of any charm. Most of the crew would clearly prefer a cruise without passengers. In any case the original instruction (Cut and paste from the Hurtigruten 2012 brochure): "Hurtigruten Norwegian Coastal Voyages has a non-tipping policy. However, if you feel that crew members should be rewarded for providing exceptional service this is entirely at your discretion." The dinners are inventive -- some are good, some are not as good and all are interesting. My wife is a vegetarian, and they handled that well. We asked for early dinner seating, and it turns out that's basically only for the tour company passengers (Grand Circle, Vanguard etc). The breakfast was disappointing (fried eggs in the buffet only once, and scrambled eggs perhaps twice). You can forget about pastry unless you pick it up yourself at one of the local towns. Norway has wonderful bread, but the bread on the ship is not as good as the Norwegian average. We saw a number of people picking up food at the local coop grocery stores which are usually a short walk from the pier. The Wifi is exactly as Hurtigruten says -- present in the lounge but slow. It was operational for most of the voyage and Johan did reset the router immediately when needed and requested. The cell phone service on the Norwegian coast is amazingly good. We had good cell phone conversations, and good smart phone email service the whole way without exception. This supplemented our wifi as needed. The rooms are made up once a day unlike many cruise ships where they are made up twice a a day. We can verify that the lower sheet is not changed throughout a 5 day voyage since it had a stain on it when we first saw it, and it had the same stain every day. On some cruise ships they prepare the room by putting down the beds but not on Hurtigruten. That said the beds are very easy to put in place. The departure from the ship was strange. The cruise director (?) Johan described a complex procedure at the "mandatory" disembarkation briefing which - if followed - would have lead to a peaceful relaxed disembarkation from the ship. The procedure involving waiting to leave the ship until the luggage from your floor was about to get on the conveyor belt. He said announcements would be made and went over them in great detail. In the end, no announcements were made. After all how could they be -- Johann was the first person of any type off the ship and his pleasant red haired assistant was close behind. If you have been on travel excursions (cruises, tours, rail journeys) you will remember seeing the crew greet you as you leave the ship. The crew doesn't do that on the cruise for the simple reason that every member of the crew who can leave the ship leaves the ship before the passengers. The disembarkation and luggage claim was the usual "free for all" although it must be said that the luggage delivery at the terminal was fairly quick. I'm still puzzled why Johan described that procedure in detail if there would be no one there to make the announcements. He could have spent even more time talking about tipping instead. Hurtigruten did reply to this letter with the main response being: "We do not operate cruises in the conventional sense as the main purpose of the Hurtigruten is for the ships to operate as working vessels collecting and delivering cargo and passengers (many of the local people using the 'shuttle' service to shop for food and other items) along the coast." Hurtigruten is good if you want a relaxing journey with pleasant scenery. If you want above average or better service and dramatic scenery, you should probably go somewhere else. Read Less
8 Helpful Votes
Sail Date: May 2012
We recently returned from a cruise on the Nordkapp, going both north and then south on the ship, beginning and ending in Bergen, Norway. It was a wonderful trip with lots of beautiful scenery. My thoughts on the cruise: next time I will ... Read More
We recently returned from a cruise on the Nordkapp, going both north and then south on the ship, beginning and ending in Bergen, Norway. It was a wonderful trip with lots of beautiful scenery. My thoughts on the cruise: next time I will book a room on deck 3 or 4 in the middle of the ship. We were in a front cabin on deck 5. The outside deck was on deck 5 so there were people walking in front of the stateroom window. When we hit rough seas that cabin had much more movement than other areas of the ship. The rooms are small but clean and adequate. It was fun to stop in all of the little towns but some of the stops were only 15-30 minutes so there was no time to get off the ship. If you want nightlife, shows, casinos then this is NOT the cruise for you. The average age of the people on board was at least 70. The food was good. Buffet breakfast and lunch. Lots of different kinds of fish and lunchmeats and cheeses. Always hard and soft boiled eggs for breakfast. If you like fish and pickled herring then you will love the buffets. Dinner was sit-down....fish one night, meat the next night. We were with a tour group,and the chef was very open to accommodating food restrictions or preferences. Be prepared for very high prices...$10 for a glass of beer or wine with lunch or dinner. Buy the coffee mug for $40 but you get unlimited coffee or tea throughout the day. Otherwise you have to pay for each cup you might want during the day. The prices for the cruises the ship offers seem a little pricey. We went to the midnight concert (well worth the cost $70pp) and took the ATV ride to the Russian Border(lots of fun!). The best part was going through the Troll Fjord. Breathtaking!!!! I would recommend this cruise to anyone wanting to see beautiful,scenery and who does not care for large cruise ships with lots of people. Bring along books to read. Read Less
Nordkapp Ratings
Category Editor Member
Cabins 3.5 3.8
Dining 5.0 4.0
Public Rooms 3.0 4.3
Fitness Recreation N/A 2.8
Family 3.0 2.8
Shore Excursion 5.0 3.6
Enrichment 3.0 3.6
Service 5.0 4.0
Value For Money 4.0 3.4

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