Everything started out great. The cabin was very clean and the staff was helpful. All the ports were quiet which was a change from other cruises we have taken, just walk through the cities and enjoy them. The city markets were fun to see. Those were the good things. The over all quality of Holland America has declined over the past 20 years. They have done away with alot of passenger envolvment. ...
Having cruised for 35 years on many ships and different cruise lines we at last tried HAL. Many of our friends had told us about the "service" on HAL and how much they enjoyed sailing there ships. We were not impressed with the ship and both its decor and lack of being clean and tidyness were a real surprise to us. We had a suite for 16 days and the steward never once cleaned our balcony or ...