6 Helpful Votes
Sail Date: January 2019
We have been on many cruises before this one and by far this was our worst cruise every by a country mile. Embarkation was quick and efficient and on the ship in no time ( which turned out to be the best part of the cruise) The ship ... Read More
We have been on many cruises before this one and by far this was our worst cruise every by a country mile. Embarkation was quick and efficient and on the ship in no time ( which turned out to be the best part of the cruise) The ship is in need of some desperate overhaul as it is looking very old and run down. Their was no sail away party on any deck, only soft music which no one could hear on the back Lido deck. The bar staff on the Lido deck were outstanding and made the cruise a little more enjoyable with their outstanding service. ( maybe other staff members could look at them and learn something) Many thanks to Edwin,Leonard and Ed for their outstanding service. Lido restaurant was very blend with their food night after night. Same food just with different names often Luke warm served on very hot plates. My wife had a good talk with the Lido management one night about having different theme night for dinner EG Asian,Indian,Australian international type dinners. To the managers credit they did do Asian theme for one night only then went back to the old ways. The only entertainment on the back Lido deck was a music trivia every afternoon. A band playing music would have been a lot better. We had nothing but trouble with our cruise accounts being blocked by the front desk day after day, and we weren’t they only ones with this issue Maybe when HAL travel in Australian waters in the future the should accommodate fit the Australian market a bit more as 80% of guests are either AUS or NZ. best advertising in by mouth for any business and myself and my wife and other guests will not be doing any advertising. Read Less
6 Helpful Votes
Sail Date: January 2019
Unfortunately, HAL has gone downhill in our opinion. We haven't cruised with them for a few years due to dates and prices, so were expecting similar experiences that we had before. The ship itself is kept extremely clean and ... Read More
Unfortunately, HAL has gone downhill in our opinion. We haven't cruised with them for a few years due to dates and prices, so were expecting similar experiences that we had before. The ship itself is kept extremely clean and the staff are wonderful. The main issues were the food, entertainment and the Loft (lack of). Firstly, the food in the main dining room for the first few days of the cruises was very uninspiring. It was hard to find something to eat. The food did improve. Cannot fault the wait, wine and front of restaurant staff, they were very friendly and always smiling. The entertainment was very poor, the entertainment that did come on to the ship were very good (in particular Patrick McMahon) but there wasn't enough. In one week they had two guest artists that played individually and then together one night. Also, on two nights they should movies. We don't get the chance to see live entertainment much because of children so in the past the cruise night time entertainment was something to look forward to. There is BB Kings that play 3 times a night. They are good but unfortunately both singers got sick at the end of the cruise so they weren't able to sing and the head office wouldn't let anyone else stand in for them. Read Less
2 Helpful Votes
Sail Date: January 2019
When we booked the cruise we were unaware that our departure was from the White Bay Cruise Terminal. Only good point was you sail right under the Harbour Bridge. On the back deck when leaving Sydney, the atmosphere was very lack luster, no ... Read More
When we booked the cruise we were unaware that our departure was from the White Bay Cruise Terminal. Only good point was you sail right under the Harbour Bridge. On the back deck when leaving Sydney, the atmosphere was very lack luster, no music to signal the start of the journey, although there were drinks available, you had to guess if they were alcoholic or not. There was no photographer taking photos for international tourists to capture the harbour sights either. The ship is in urgent need of upgrade and looks tired and dated. It is due for a refit towards the end of the year - this is only internal. There were issues with the airconditioner being cold, so they ran the ship on four generators to warm it up and when the swell got bigger, turned the fifth generator back on. When running on the lesser generators they also experienced electrical and power issues. Food in the Lido Market was below par and what was there for lunch appeared at dinner with a different name. We asked what the temperature of the food bays were set at and the reply " I don't know it isn't my area". I had yoghurt for breakfast and could almost pour it into a cup to drink. The desserts were in this same fridge and were never at the correct temperature. The meals from the hot bays were luke warm, the plates on the other hand were extremely hot and at times unsafe to carry back to the table unless you brought your napkin. The serving staff were hit and miss with personality.Our cabin was a verandah and adequate for the two of us and our stewards who cleaned it daily were accommodating and . The entertainment we found to be enjoyable and the people we met also had mixed views about the staff and overall appearance of the ship. We had 4 shore excursions - Port Arthur, Hobart, Adelaide and Kangaroo Island. As these are all in US dollars research if there are companies that provide similar tours that can be booked from Australia to avoid the exchange rates. We enjoyed all our tours and only had one bad experience when in Kangaroo Island. Our 9 hour tour was uncomfortable as the airconditioning on the bus packed in 45 minutes into the tour and there were no other coaches available. The temperature inside the bus got to around 38 degress. The driver attempted to do all he could to make the best out of the situation, but by the end all us passengers couldn't wait to get of the coach and board the ship and get cold drinks. When we complained we were advised we would received a 15%refund that only equated to $60 dollars from a tour that was more than $300 USD. Should have pushed for a full refund. The only port where we felt welcomed was in South Australia were there was a bush band singing at arrivals and volunteers waiting to direct us to the buses, taxis or train to the city. The disembarkation at the ports was well managed and even the days we needed to use the tender boats. As I have used HAL prior, I was looking forward to sharing the experience with my son for his first cruise. Overall, regardless of the flaws mentioned, we had a relaxing time, but next time we cruise, will look at another company to compare the service and atmosphere. Read Less
10 Helpful Votes
Sail Date: September 2018
We chose this sailing specifically to see Glacier Bay. At our first stop In Juneau it was pouring rain, we went on an excursion to Mendenhall glacier the bus was 1 hour overdue on picking us up to return to the ship, my parents, my ... Read More
We chose this sailing specifically to see Glacier Bay. At our first stop In Juneau it was pouring rain, we went on an excursion to Mendenhall glacier the bus was 1 hour overdue on picking us up to return to the ship, my parents, my wife and myself were soaked to the bone and freezing (mom 84yrs,dad 91yrs),they gave us a 40% discount!!. My dad's knees and hips were shot as a result for the rest of the cruise Unfortunately there was a medical emergency on the way into the bay and they turned the ship around and sailed back out . They wasted 2-3hrs sitting in fog waiting to see if a helicopter would come and get the passenger (no chance, the fog was soup thick), then we sailed a couple hours to a bay near Juneau to meet a coast guard boat, the Coast guard boat was too low, so they put the passenger on a lifeboat and lowered it to the water to make the transfer. That pretty much used up the entire day. They indicated they might ditch Ketchican and go to Glacier Bay. (most guest were in favor of this option) The Captain decided this was not practical, even though it seemed like it was his idea. (would imagine he was overruled by management). By not practical, I assume they meant paying for the extra fuel and refunding shore excursion money for Ketchican, then to add insult to injury they gave us a $15.38 credit for missing out on Glacier Bay (REALLY!). We lost out on 25% of the advertised adventure and they refund 15.38. it cost us $5336.00 US (4 people) for the trip, not really understanding Holland's math. Disembarkation was pretty chaotic, with not enough wheel chairs available inside the terminal, they pretty much rushed the people with mobility issues off the ship and dropped them in chairs to wait 45 mins to 1 hr for a second wheelchair to take them the rest of the way. When I contacted customer relations, I was told the president of Holland America issued a memo, that no compensation was allowed to be offered for missing Glacier Bay on this cruise. Interesting to say the least Read Less
8 Helpful Votes
Sail Date: August 2018
I traveled with my 13 year-old daughter and 3 other relatives northbound to Alaska from Vancouver, departing mid August. After reading a few of the other reviews, I kept my expectations of the ship and its amenities/entertainment fairly ... Read More
I traveled with my 13 year-old daughter and 3 other relatives northbound to Alaska from Vancouver, departing mid August. After reading a few of the other reviews, I kept my expectations of the ship and its amenities/entertainment fairly low and was just looking forward to spending time with family and seeing the beautiful scenery. I was very pleasantly surprised with everything about the ship and its activities. The best part was, I didn't pay extra for Wi-Fi, so my teen daughter was deprived of her I-phone all week and forced to interact with us!! First of all, I cannot say enough about the ship's amazing staff! The Noordam's Filipino staff were the most pleasant, friendly, organized group of people I have ever come across. Every single person would smile and greet you. The dining and cabin service was top-notch. We loved the folded towel animals they left in your room every night! When I ordered a goat cheese omlet to the room for breakfast, someone actually called the room afterwards to check whether I enjoyed it or not. Unbelievable service. The Noordam itself is a very classic, elegant ship. Some reviewers complain about things like "worn carpet" but I didn't notice or pay attention to that - the ship was very clean and decorated with artwork and sculptures everywhere.The trivial things people gripe about amaze me. It's not like the ship can replace thousands of square feet of carpet but every so often. The cabin was very nice, we had an oceanview room on Deck 1. It was adequate for the 2 of us. It was pretty small, but I expected it to be. The shower was great and beds were comfy. I had coffee delivered to the room every morning and sometimes breakfast. In-room dining service is included with the price which was a nice surprise. Room service food was excellent (we only tried breakfast). The Lido Deck had a big buffet every day for all 3 meals, with some varying selections and certain items you could get every day. As expected, it is crowded. I have to laugh when people complain about this - you are on a ship with almost 2000 people trying to eat at the same time. I really enjoyed the ethnic lunch selections- they had Indian, Asian, etc that altered daily. The ship did a great job providing variety and appealing to diverse tastes in food. Yes, some things were bland or overcooked but that is often the case with mass quantities of food. Other items were very good. The main dining room food was presented beautifully, though the entrees often lacked flavor. Desserts were excellent, however. Dinner at the Pinnacle Grill (specialty restaurant) was fantastic. We had the lamb, salmon and a steak - all were top notch. I disagree with the reviewers complaining about the lack of entertainment - there were plenty of choices of activities. No, it's not a Carnival "Party Ship." We had no interest in that anyway. But we did see the comedian and magician evening show twice - both were very good. We went to the "America's Test Kitchen" and enjoyed the demonstration there. I went to the gym and did other things, wasn't expecting the ship to entertain me constantly. Disembarkation was as smooth as it could possibly be. Everything on this ship is extremely well organized. I highly recommend this trip. We were very lucky with the weather and it didn't rain. But it often does during late summer, so be prepared for that. Read Less
13 Helpful Votes
Sail Date: July 2018
I do not want to come across as sounding negative about this, since we did enjoy ourselves on this Alaska cruise/tour. We have cruised most frequently with Celebrity, but as first time HAL guests it's hard to avoid comparisons. Of ... Read More
I do not want to come across as sounding negative about this, since we did enjoy ourselves on this Alaska cruise/tour. We have cruised most frequently with Celebrity, but as first time HAL guests it's hard to avoid comparisons. Of course people have different impressions of things. Many people here have said that the Noordam is showing wear. We didn't really see much evidence of that. The outside decks are all gleaming white and look as though they've just been painted. All areas inside and out appear to be very clean and well maintained. Some of the negative comments may be due to the fact that a lot of the decor looks dated, although it's certainly not very old. Common areas: We found the Noordam to be thoughtfully designed and decorated in a mostly sophisticated fashion. There is some glitz but it's well placed. The ship was launched in 2006 and I think I've read that it was dry-docked for an overhaul in 2015. Much of the decor is tasteful and traditional, while in many places it looks like 1985 -- which obviously is not the case. There's a lot of dusky rose color and polished brass, well done but reminiscent of 30 years ago. The dark reds and rose shades, particularly in the otherwise attractive Vista Dining Room, make it feel a bit claustrophobic. If the ceilings were lightened up it might make the whole area seem more spacious. The ship features a lovely and interesting collection of European art pieces. There are some spectacular fresh floral arrangements around the ship. Certain details are pretty wonderful (like the elevator doors). All these features should make the Noordam feel somewhat classier overall than it does. I think this may be due to the otherwise dated and sometimes claustrophobic color schemes and traffic inefficiencies in certain areas. The ship's decor lacks a certain continuity and is somewhat disjointed. The ship has two pools. If only the Noordam were large enough to have an 'adults only' pool. Both pools were overridden with splashing, running kids the whole time; not particularly inviting for grownups desiring a peaceful poolside experience. Cabin: Our cabin was on Deck 1, the Main Deck. It had a window rather than a balcony. It was comfortable and the bed was good. The decor might have been a little frumpy but it was perfectly acceptable. Unbeknownst to us, our part of Deck 1 is beneath the BB King Blues Club. Don't plan to go to sleep early because the loud thumping music from the Club doesn't end until around 11:15. The cabin's layout where the closets are located makes for a particularly awkward area. That little hallway is always going to be tight, but the way the closet doors open, two people cannot easily access the closets at the same time. There are no lights in the closet and to see your things properly, you must turn on the hallway light, which is on the same circuit as the main ceiling lights in the cabin; not good if it's dark and someone is trying to sleep. I was surprised that the in-cabin TV did not have a channel where you can check on your bill to monitor expenses. I learned at the guest relations desk that they do not automatically provide a summary of your bill, you must request one. While the bathroom functioned just fine, what a dreary little place it is. A ship's bathroom is essentially one big plastic module and probably not easy to update. The color of these bathrooms is a peculiar tan, which reminded me of the color of panty hose; and the tub, sink, and door are that strange greenish-tan like degrading plastic computer components. Again, everything worked fine, but who ever chose the colors? Our mirrors were ready for replacing due to humidity damage around the edges. Lido Buffet: The Buffet is not self-serve, so there are big crowds at the serving areas. The kitchen crew serves everyone, order by order, so it can be slow-going and extremely cramped. I imagine it is not self-serve in the interest of preventing norovirus, which is admirable, but it makes for very inefficient service and crowding. The Vista Dining Room is not open at lunch, so the whole ship is at the Buffet, which is a mob scene at times. We occasionally escaped to the taco bar out by the pool. The Lido Buffet opens to a big aft deck, which has a lot of seating, but if the weather is inclement, everyone is crammed into the inside dining area. We are by no means foodies, but the Lido Buffet food was largely disappointing. Many of the offerings did not seem fresh and sometimes tasted leftover or of refrigerator. Some turn-offs were fat, grisly lamb shoulder; tough, stringy, overcooked asparagus; bleu cheese dressing with absolutely no flavor whatsoever; pre-made sandwiches in bags; and flavorless ice cream. All it has going for it is that it is cold. Of course the ship's cooking ingredients are not supermarket house brands, but it sure does taste like it. Coffee and cookies are excellent, as are the made to order salads (with an alternative dressing choice). Vista Dining Room: Service was excellent and the layout of the dining room is multi-level and interesting. We were seated in a different area for each dinner, which was nice. The food in the Vista Dining Room was head and shoulders better than that of the Lido Buffet, with a few exceptions. Buttermilk pancakes were rubbery and chewy; beef stroganoff was topped with two dry, stringy chunks of beef, and a few other items were lackluster. But most everything else was good to quite good. We never had dinner in the Buffet because the service, food, atmosphere, and stress level is so much better in the Vista Dining Room than in the Lido Buffet. Traditional afternoon high tea is also served in the Vista Dining Room. It's pleasant and the tea is good but many of the attractive-looking small pastries taste like supermarket house brand. A civilized tradition but sort of disappointing. Entertainment: First and foremost (and possibly tempting us to book with HAL again) is their Lincoln Center Stage. It's a chamber music venue that is too small for the number of people it attracts. The room opens to the hallway where clueless loudmouths often make hearing the exquisite music difficult, and is probably a distraction for the musicians as well. The quintet on board were brilliant musicians, accomplished and degreed, with delightful stage presence. We did not attend the BB King Blues Club since it's not our preferred type of music -- and as stated above, we were treated to a free show in our cabin every night. There were two production shows in the main theater during the week we were on the ship. The singers, dancers, sets, and effects are absolutely flawless and professional. The shows we saw were very loud, raucous rock-themed productions. No reflection on the performers, by any means, but I'm not sure if this type of show would be the choice of many of the guests on the ship. The comedian and especially the magician were excellent. My impression is that HAL, or at least this particular ship and cruise, is at a difficult crossroads as far as how to present its brand. I was expecting to find what its reputation is known for: catering to a fairly well-heeled mature clientele that prefers a traditional, rather sophisticated, classic cruise experience. The Noordam exhibits elements of a classic cruise liner, e.g., the teak steamer chairs, certain Deco details, railings and deckings; but is mixed with elements that make me fear that HAL may go the way of Carnival (I realize that's the parent company) and other lines which attract a more brusque, partying crowd. Of course any cruise line must update and reinvent itself to appeal to its current demographic, but HAL should take care not to lose its niche. Land portion: Our cruise began in Vancouver and we disembarked in Seward. A ten-hour motor coach ride (thankfully, with several stops and lunch) brought us to Denali National Park. HAL is to be complimented on how well they've accomplished handling enormous crowds, all working like clockwork. Our room in the Denali McKinley Lodge was comfortable and very attractive; we were in Building O, which seems to be within a fairly new enclave of buildings. And the train back to Anchorage was beautiful, spotless, and roomy. Read Less
11 Helpful Votes
Sail Date: July 2018
My DH and I have always wanted to take an Alaskan cruise. This was our 6th cruise with HAL. We brought two teens with us. We spent a few days in Vancouver, BC before boarding the ship for our cruise. We really liked Vancouver - ... Read More
My DH and I have always wanted to take an Alaskan cruise. This was our 6th cruise with HAL. We brought two teens with us. We spent a few days in Vancouver, BC before boarding the ship for our cruise. We really liked Vancouver - it's such a clean city. We stayed at an AirB&B and it was great. Much cozier than an impersonal hotel and we had more room, too. I'll review that on Air B&B later. I rate from a 5 star and reduce based on several things. My review would have been a 3.5 star if possible but that wasn't available and I do not feel that bumping it up to 4 stars would be right so we went down to the 3 star. Embarkation and disembarkation were very smooth - HAL has this figured out - the only thing is wear comfortable shoes because there is a lot of walking involved on embarkation day. Now, lets talk about everything else: The ship overall is looking a little tired. Brass and fixtures that used to be shiny and bright are now somewhat dull, paint in places is worn off and things just look worn. This reduced the star rating by 1/2 to 3/4 of a star. The cabin, on the other hand was in good shape and the beds were comfortable. The cabin stewards did a great job. I can say that you rarely see them yet your room does get attention several times a day. I got the feeling that overall for the entire ship, the crew was not as large as it once was. It seems that the room stewards have more rooms to take care of then on previous cruises and this applies to the wait staff in the Lido and Dining rooms. I'll address that later. Perhaps steam cleaning the carpets in the cabins could be done at a better time. We have never encountered a cruise ship cleaning carpets in the cabins while we were on the ship - my hubby ended up with wet sox from walking on the still wet carpet. I would think this would be done at the end of a cruise when peoples cloths and belongings are not out on the carpets. It just seemed an odd time to clean carpets - at least to us, otherwise he cabin was fine. Dining: The dining was good but not excellent. The service was okay but nowhere near as good as on prior cruises and this reduced my rating by a full star. On prior HAL cruises the food was almost always excellent - this time it was good to average. The dining room menu the the first night had selections on the left side of the menu that said they would be available every night but this turned out not to be true. One night was devoted to selections from up and coming chefs or winners of some kind of culinary competition. Most of it was not particularly appealing. Items were fancied up for fancies sake and not necessarily appealing to the average eater. Teenagers were not thrilled with some of the selections - if they didn't know what it was they weren't going to eat it. I can't say that the food in the dining room was any better than the Lido market. Sometimes steaks were cooked the way I like them (med-rare) and sometimes it was a crap shoot. Some steaks were beautiful, lean and easy to eat - other times you had to trim off parts and cut out gristle and other tough parts. By the end of the cruise the ship was out of a lot of food - it looked like Asian selections were way down, fruit was hard to find - our last smoothie had to be made with a mix and I was told they were out of strawberries and pineapple. Some items seemed old and dried out sort of like eating heated up left over roast which is now dry and chewy. The folks working in the dining room and the Lido Market really tried to take care of everyone but you could see they were very busy and never just standing around but getting service for refills or even first fills of things like iced tea and coffee was difficult. I was disappointed with the eating facilities we visited. Due to a stroke, my DH drinks his liquids through a straw yet some of the staff on the Lido told him they did not have straws available while others found him one quickly - this appears due to a lack of training on HAL's part. Entertainment was okay but we don't go to much of it because my DH has a hearing problem. We do love the Explorations Cafe for puzzles, games and coffee, and the Observation area (Crow's Nest?) for watching the glaciers and great views. The teenagers loved the Loft and spent a lot of time at the pool, playing ping-pong and chess with the giant chess set near the pool. This trip I avoided the Spa - their prices are just astronomical. $70 for a pedicure is crazy - especially when the going price in my neck of the woods is $25 for the same services. It seems like a lot of nickle and dime charges and very expensive charges for things. I'm thinking of trying a Viking cruise next time - they may be more expensive initially but they do include more - including one land tour at each stop. As for Port and shore excursions, we did one on our own - in Ketchican we hired a taxi for an hour ($75.00) to give us a tour of the town. The teens loved this - we stopped and saw some of the local flora and fawna - they got to pick and eat Salmon Berries which they loved and heard about other things the Indians used for food and medicine. We saw the town and met some people. It was a fun little tour before we went shopping in town. We also did the White Pass Train Ride in Skagway - that was fun and interesting but not as much fun for the kids - one slept the whole way - that was an expensive nap, trust me. That was not the fault of the cruise - it's hard to tell what kids will and won't like but it's hard when the zip line tour requires an adult to accompany the kids and the adult is 72 and not into zip lining so it's hard to find an excursion that everyone can do and enjoy. I'm not saying we didn't enjoy our trip - we did. I'm rating in comparison to other cruises and see a downward slope in the quality of services and and upward slant in increased costs. We do notice this stuff and it does cause us to think about taking our business elsewhere. We have booked 2 back to back cruises totaling about 51 days for next fall and are seriously considering looking at other cruise lines to see if we want to change this - I don't know if this was a fluke in the dining and service and do I want to do this for 51 days in a row? Read Less
3 Helpful Votes
Sail Date: June 2018
The good: * Neptune Suite was spacious with sufficient storage area and was well maintained and clean. *. The staff were professional and friendly The Bad: * Entertainment options were significantly lacking. When there are ... Read More
The good: * Neptune Suite was spacious with sufficient storage area and was well maintained and clean. *. The staff were professional and friendly The Bad: * Entertainment options were significantly lacking. When there are was a show, the venue could not accommodate the guests. Really disappointed with lack of entertainment options. With 2 or 3 days out to sea, you’d really think they would have a few shows to attend. Other than the scenic views we were bored. *. The food was terrible. We believe the chef staff was on vacation. The menu also lacked options. Something simple like pizza was flavorless and like cardboard. The other problem was that because the food was so bad all of the paid restaurants were fully booked after day one for the remainder of the cruise. So we could t even pay the $50 per person dinner rate to get a decent meal. Read Less
7 Helpful Votes
Sail Date: May 2018
The stateroom had a small we could not get rid off...finally found mold on shower curtain. Mirrors in staterooms were old and needed replacing. Dirt in corners remained throughout cruise. They were no activities for young ... Read More
The stateroom had a small we could not get rid off...finally found mold on shower curtain. Mirrors in staterooms were old and needed replacing. Dirt in corners remained throughout cruise. They were no activities for young adults..everything geared toward old retired crowd. All talks and presentaions geared to selling instead of onformation. Tv in state rooms did not work well....they were ancient. Service last night in main dining room was terrible..rest of time was good. Service in upscale restaurants and the value of food was worse than on lido deck and main dining room. All activities geared toward geriatric population. My young adult son's were bored to tears. Although the naturalist on board was great. We enjoyed his presentations. The shore excursions were either terrific...or horrid. Avoid the Duck tours. The glacier tour was great and going through Glacier park made it all worth. We had 3 in cabin...and all promotions wr re only for two leaving one of us out. Read Less
2 Helpful Votes
Sail Date: May 2018
I chose this cruise because it was the only cruise to go to glacier bay. I felt the ship was classic. Perfect size to not get lost and interact with others. Our cabin and bathroom was larger than other ships. The specialty dining in ... Read More
I chose this cruise because it was the only cruise to go to glacier bay. I felt the ship was classic. Perfect size to not get lost and interact with others. Our cabin and bathroom was larger than other ships. The specialty dining in pinnacle and the Italian were extraordinary. The dining room and vista lounge food was very good and service excellent. We had a beverage package which was good but wine choices were limited. The entertainment in the B.B. king lounge was the best talent ever. We went to every show every night. The other shows were mediocre. The comedian was funny but the ship performance was boring. A bit of variety in the dance would have made it a bit better. The excursions were ok and ports terrific. I traveled with r couples of family and friends. There were a few children on the ship but cloud was older which was what I liked. The test kitchen was a great contribution to the cruise. Read Less
Noordam Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 2.0 0.0
Shore Excursion 3.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 4.0 0.0

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