4 Holland America Noordam Cruise Reviews for Entertainment Cruises to Alaska

I chose this cruise because I wanted a quieter, more mature cruise. It was a Seattle to Seattle cruise with a 2 day Denali Land Tour add on. We booked the Signature Suite which was quite nice. Lots of extra room, great bathroom with ... Read More
I chose this cruise because I wanted a quieter, more mature cruise. It was a Seattle to Seattle cruise with a 2 day Denali Land Tour add on. We booked the Signature Suite which was quite nice. Lots of extra room, great bathroom with double vanity, shower and a bathtub. Beautiful veranda and the bed was quite comfortable. Our Room Steward was great! I've only sailed on small ships so this was a "big" midsize ship for me and we were testing it out. The staff and crew were wonderful, helpful, nice and friendly. My problem was with the cruise set up and the old and worn ship, definetly in need of a refurbish. The cruise before ours had an outbreak of Norovirus so a strict safety protocol was instituted. I have no problem with safety, I certainly don't want to get sick, but what I do have a problem with is the lack of enough staff to serve the guests. Nowhere was this blatantly apparent but on the Lido deck buffet. We had to wait in line for 10-15 min just to get one cup of coffee. We were not allowed to serve ourselves which is where the lack of staff came in. The lines were horribly long and the portions served very small. If you wanted more you had to wait in that line again and the food was mediocre. After a few days the safety protocols were slackened but we had another outbreak so back to the lines we went. By the end of the cruise we felt like cattle being herded here and there. I do have to say that the Pinnacle Grill was fabulous. On a good note, the weather was amazing, not one day of rain which is unusual I'm told. The ports were interesting and fun as were the excursions. The captain did a great job cruising Glacier Bay making sure everyone on each side of the ship got to see it all. Next we were loaded into motorcoaches for the drive to Denai. It was an 8 hour drive with rest stops and lunch along the way. It was a very long day and th buses were not that comfortable and dirty. Some guests upgraded to the train, which would have been nice to know. The Denali tour was indeed worth seeing, beautiful scenery and abundant wildlife. We stayed at McKinley Chalet which we enjoyed very much. Our room was nice except that there was no air conditioning which made it extremely uncomfortable as it was very warm. Even the fan they provided gave little relief. With the prices you pay for an Alaskan Cruise you'd think they could put in at least a wall unit. After Denali we took the McKinley Explorer to Anchorage. It was a very pleasant trip, beautiful domed viewing cars and a nice breakfast and lunch available in the dining car for purchase. Our tour guide, Jake, was absolutely wonderful. He's a local Alaskan and filled our journey with colorful stories of life in Alaska. I must say he was the best guide we had the whole trip. So our hotel in Anchorage, The Westmark, was old and dated. It felt dirty. I'd rate it a 2 star at best. Our room was nice and large with a balcony overlooking the bay which was great. We ate dinner across the street and it was very good. We had breakfast at the hotel and it was adequate. I expected much better accommodations and was severely disappointed. So would I recommend this cruise line? I'd have to say no. I do not have experience on these big ships but have to say the smaller ships far surpass this ship in accommodations, food and service. Alaska was wonderful and I highly encourage anyone considering going to do it!!!! Read Less
Sail Date July 2017
Picked this trip for Itinerary and HA reputation. We have cruised many times and this by far was one of the more expensive and least favorite. Fortunately Alaska is beautiful so the HA did not affect that. Sea days and lack of ... Read More
Picked this trip for Itinerary and HA reputation. We have cruised many times and this by far was one of the more expensive and least favorite. Fortunately Alaska is beautiful so the HA did not affect that. Sea days and lack of activities left for boring, wasteful time on the cruise. Bar tenders acted as though they were put out to get as drink and overall service was weak as they already are guaranteed their gratuity. Getting on and off the ship was well organized so that was good. The land portion was good, primarily because of the train and Denali park trip inside the park. The accommodations were just ok and pretty much on your own to figure out what to do. We did like the package f r purpose for complete laundry for the week. Thought it was fair and good. We did enjoy the comedian and magician they had on board. Casino was small but decent. no place to really dance as the house band would only play a 45 min set Rate the cruise and HA about a 3-4 out of 10 as we typically see at least a 7-8. We have cruised many times in many itineraries internationally Read Less
Sail Date July 2017
What a wonderful cruise. We went to Corfu, Santorini, Sicily, Croatia, Turkey, Athens, Rome. So many wonderful places. Used Viator.com for shore excursions and was terrific. They guarantee to get back to the ship on time. Private ... Read More
What a wonderful cruise. We went to Corfu, Santorini, Sicily, Croatia, Turkey, Athens, Rome. So many wonderful places. Used Viator.com for shore excursions and was terrific. They guarantee to get back to the ship on time. Private tours with experts in history made for an awesome tour. Holland America was outstanding. Service was great and food, entertainment was wonderful as well. The flight to Europe was good and Holland America provided transportation to the hotel and then onto the ship, no problems with all the connections. We were able to board the ship early and get settled in the cabin and have lunch before the ship even sailed. Highly recommend getting to Rome, our departure city a couple days before so you can explore it. Did use the ships shores excursions for some trips and they were very good. I would highly recommend this cruise and would definitely do this same cruise again. Read Less
Sail Date July 2017
But it went downhill from there. the dinning room was 1 1/2 hours to eat, the service just to get water refills was next to impossible, nobody liked the lobster it was very tough, and waited 3 days for a ashtray on our verandah, as far as ... Read More
But it went downhill from there. the dinning room was 1 1/2 hours to eat, the service just to get water refills was next to impossible, nobody liked the lobster it was very tough, and waited 3 days for a ashtray on our verandah, as far as the band, they were constantly being pulled for show night, we always enjoyed dancing before and we now have BB king show, so loud we couldn't stay. i found the staff really not that friendly. The last 2 cruises have not been good. It was good with the Dancing with the Stars. the next one we were stuck in the elevator, couldn't turn the hot water down in the room, and had no air for a day and a half, I slept on the balcony and we never knew where the AA meeting was they would change it without anyone knowing but we were compensated now on our cruise we booked for Jan 4th there is no smoking on balcony to make it short we enjoy danceable music Holland's is in slow motion so our next cruise with be with another line Read Less
Sail Date June 2016
Noordam Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.5
Public Rooms 4.0 4.4
Fitness Recreation 3.0 3.8
Family 2.0 3.8
Shore Excursion 3.0 3.6
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 3.0 3.9
Rates 4.0 4.3

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