3 Holland America Noordam Cruise Reviews for Cruises for the Disabled Cruises to Australia & New Zealand

All ports were good. Cruise Tours were very expensive so we organised our own. Left from White Bay and getting aboard was smooth and easy. Once we departed things were a bit disorganised. On stern pool deck there was a table of drinks but ... Read More
All ports were good. Cruise Tours were very expensive so we organised our own. Left from White Bay and getting aboard was smooth and easy. Once we departed things were a bit disorganised. On stern pool deck there was a table of drinks but no assistance from wait staff as to price/type of cocktail. There was none of the usual atmosphere of departure (same at every port). Only advantage was going under Harbour Bridge. Cabin was fine albeit a pretty small balcony. Whole ship needs a real freshen up/full refurb. Lido lounge food was average. Some hot foods not hot but if asked for fresh cooked steak/fish then this was done (that's the clue!). Breakfast omelette was the best choice. Entertainment was very ordinary. Magician/Comedian was good. movies were on a very small screen and sound ordinary. Cabin staff were excellent. Stern Pool Bar staff were great, especially Troy! This ship seems to cater to older travellers. I'm 58 and there weren't many younger than me. Most people we spoke to were not happy with entertainment, bar times, Lido Market food. The day time food demos were good. Trivia bar quizzes were ok as were bar happy hours (if you could work out where/times). in summary, cabin was very good, quiet. Whole ship was immaculately clean. All Bar staff and some Lido Market staff were excellent. Dining Room was top shelf, staff, ambience and food. Would I travel Noordam again? No.Have travelled Celebrity before and they are chalk and cheese apart. Read Less
Sail Date January 2019
We chose this cruise because we wanted to have Christmas and New Year on a cruise and the HAL had been recommended by some American friends. We had a wonderful surprise when we were upgraded from a SS midship to a Neptune suite at the ... Read More
We chose this cruise because we wanted to have Christmas and New Year on a cruise and the HAL had been recommended by some American friends. We had a wonderful surprise when we were upgraded from a SS midship to a Neptune suite at the back of the ship.A really big cabin with an L shaped veranda at the back. Having access to the Neptune lounge was a plus, the 2 concierges could not have been more friendly and helpful and the free capuchino was another plus! As a handicapped person I did find the long distances to other places on the ship was a problem,which was why we booked midship, but we worked around that problem by choosing room service a lot of the time.We had some problems the first few days, with cold food and missing items, but after a visit to the desk and a talk with Gilroy, the maitre d, it was soon fixed. Our main problem, which caused us to leave the cruise after the 1st section, was the ship's doctor.We had problems understanding him, and the other medical staff, and he did not seem to understand us.He seemed to be very unsure about what procedure to take, even after speaking to my own home doctor on the phone. He did not seem to have had any experience with my problem, a U.T.I. and said that he was not happy about me staying onboard for the last 2 weeks of the cruise in case the infection got worse and he would have no facilities to help if we were at sea or in the small islands that were next on the itinerary. So we had to leave the cruise after the 1st 2 weeks of what should have been 4 wonderful weeks. So much for our much anticipated month in the Pacific!! Now I have to deal with our travel insurance office and try to get reimbursed for the 2 weeks we missed. NOT how I expected to be spending my time at New Year!! This was our 1st and last cruise with H.A.L. after 27 cruises with Princess I think we will be staying with them. Read Less
Sail Date December 2018
We selected this cruise for the itinerary for 43 days. We wanted to see Hawaii, some of the South Pacific Islands, Australia and New Zealand. We opted for a Neptune Suite which had the perk of the Lounge, which we thoroughly enjoyed and ... Read More
We selected this cruise for the itinerary for 43 days. We wanted to see Hawaii, some of the South Pacific Islands, Australia and New Zealand. We opted for a Neptune Suite which had the perk of the Lounge, which we thoroughly enjoyed and used a lot for an intimate continental breakfast and lite bites throughout the days at sea. The suite itself had very comfortable beds and an abundance of space but horribly uncomfortable chairs at the desk and coffee table. It was also miserable to have a full meal served inside on the coffee table so we did not do that very often. The food that we enjoyed the most was in the Pinnacle Grill which had excellent meat and side dishes simply and tastefully prepared; not drowned in some weird 'gourmet' sauce. For that reason we avoided the main dining room and for the fact that green salads were very scarce on that menu. It was gourmet fare, which we don't enjoy, and required patience to wait for service. We took advantage of the salad bar in the Lido every night, frequently to the exclusion of other entrees offered and stuck with ice cream for dessert. I lost 10 pounds as a result...pretty good for a 43 day cruise! We are avid readers so loaded our Kindles and did not participate in ship activities or entertainment other than the casino and Bingo. I am mobility challenged and have found that I cannot fully participate in large bus tours so did not arrange but 2 with Holland America. I arranged private tours on my own. Accessiblity on the ship itself was very good. The most outstanding part of the cruise was the service. It was absolutely impeccable while on board. However, I was dropped on my own to disembark since I didn't request a wheelchair but I had a walker and luggage and was not offered any help from the ship into the luggage area. Miserable! Yes, I will consider Holland America for another cruise but maybe on a different ship with nicer décor. Read Less
Sail Date September 2016
Noordam Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.5
Public Rooms 4.0 4.4
Fitness Recreation 3.0 3.8
Family 2.0 3.8
Shore Excursion 3.0 3.6
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 3.0 3.9
Rates 4.0 4.3

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