"Probably will not travel on Holland again just because of not receiving our money back for the cancelled excursion.Then when we were on the bus to one of our land destinations, they gave us a letter stating that our excursion at this hotel was cancelled by the excursion company...."Read More
Tabbdeb
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1-10 of 50 Holland America Line Noordam Cruise Reviews for for the Disabled to Alaska
This ship needs an overhaul. Inconsistent service, poor maintenance. Zero health protocols. Other than the Rolling Stone Lounge, entertainment was very poor. After more than 100 nights on HAL, this was by far worst cruise. It seemed that everyone on board was sick and no one was enforcing hand sanitizing or encouraging masks if sick. Passengers didn’t seem to give a darn about spreading their ...
My husband and I had cruised Alaska in 2019. We enjoyed it so much that we decided to go again, but to do a land/sea tour. Holland American seem to have the best reputation for this. The land tour was great. But Holland America should be ashamed to put their guest in one of their motels, The Westmart in Anchorage that they use for their one night stay was dirty. The hotel was in need of updating ...
So Alaska was beautiful. It was amazing. Our original trip was supposed to happen in June of 2022. Our family members had just gotten off of the same cruise on the same ship. They had a great time. Days before our trip was supposed to happen, we received an email that the entire trip (land and sea) was cancelled due to crew shortages. We were a little confused since our family members had just ...
We chose this cruise to use up a cruise credit from a previously cancelled cruise and based on our previous Hal cruise which was fantastic in all respects.
Unfortunately this cruise did not live up to our expectations even when compared to our cruises on the lesser rated lines. first of all we arrived at the terminal in Vancouver at our assigned time 10:20 am only to pass through customs ...
Always a fan of HAL until now. In 25 plus cruise I don't think I ever send a meal back. Cold food in the buffet, sent back MD breakfast 2x, Pinnacle fish once. Buffet out of green tea. No pastries at breakfast unless you ask. No pen & notepaper in the room. No chocolates at night or towel animals except for Gala Night. Carving station on day 2 featured meatloaf (which was actually quite ...
Our trip on the Noordam Holland America was planned by my in-laws. My preference is Regent Cruise lines.
Coming on the ship I had very low expectations and I my expectations were correct.
The ship is somewhat worn.
The food is average.
I will say the service especially in the dining room was outstanding. Our waiter was Nadi, assisted by Ed and Janela. These three people were the ...
This was my 5th cruise, and I chose this ship because it was smaller than previous ones, thinking that the on board experience would be more personal.
It didn’t get off to a good start when the muster drill confused everyone, and people waited in the wrong places, so it had to be redone. Even then, as everyone was crowded onto the outside of the ship, instructions could not be seen or heard. ...
Cruise was part of 23 day Rockies and Alaska package. Paid extra $1200 to be upgraded to Verandah and had a cabin that was partially obstructed and the balconies from higher decks looked down on our balcony. Food in the main dining room was extremely patchy and not of the standard promoted.
The embarkation process at Vancouver was very prolonged as guests were herded like cattle from area to ...
We were on only the first part of the cruise and got off in Hawaii. I knew the ship was not new but I found very little wear and tear. The food was good, not exceptional, except for the Mariners lunch when ONO was offered, The travelers were mostly seniors. The young people were polite but i think disappointed with the slow pace, I was with the one in four using a cane! The staff and ...
Over the past few cruises I have watched a deterioration in the services offered on Holland America cruises. I love to go on long cruises of a month or more and love the sea days. This time there was literally nothing to do on board unless you were paying for an upgrade in the gym or drinking yourself into oblivion. No library service, no fun game activity program, no water aerobics or free ...