Having been on several other Holland America cruises, this one was a great disappointment. There was a distinct lack of activities during the day, bingo & trivia were the only ones available other than fitness. The cooking & computer classes from the past were no longer offered. Food (other than Pinnacle Restaurant) was average, however the service was still excellent by the wait staff, with the ...
We spent a lot of time, choosing this cruise and the reputation of Holland America was a major factor. It was a bucket list item, a once in a lifetime, “let’s go see Alaska”, and we took our adult handicapped nephew with us. We are his guardians and could not have been more clear with Holland America regarding our nephews limitations and the necessity for adjoining rooms, even calling several ...
EVERYTHING CLOSES AT 1130 -1200 even on the night they move back an hour at 2:00am. Its a vacation that feels like a prison for the elderly. I just want enough time to use my drink package but ya know be sober until noon. I dont understand why people choose to lie, if I ordef something that has chanterelle mushrooms on it and I receive buttons I feel cheated. This applies to things labeled ...
It was part of a cruise and excursion to Alaska and Yukon territory. The land part of the vacation was very well done and the land coordinator was exceptional. The ship must have a naval architects nightmare. It was very poorly designed for efficient flow of passenger from one part of the ship to another. We usually choose not to go to the main dining room because of the time it takes to eat a ...
We chose this cruises from Sydney to Honolulu as we wanted to visit the islands and Hawaii. also to try out HAL for first time, we have done 27 other cruises mainly on Princess but also on Cunard, P&O, Celebrity, Carnival. Embarkation was ok. Had VD verandah cabin, aft near elevators, ok with cabin. Bed fine, settee a little hard. Shower ok. Ecko our steward was fine.
Had various meals in ...
This was our 33rd cruise and our fifth time on HAL. We chose this itinerary as a means to return to North America after a long adventure in Australia.
First the things we liked: The BB King All Star Band was terrific every time they performed, playing excellent cover versions of classic pop, soul and funk songs The BB King club was a great place to relax and dance. Overall the food was good ...
Sailed on Holland America four other times. Never on prior cruises was I told we are sorry but we out out of that. On this cruise we were told sorry we are out of diet caffeine free coke White Wines, Beers, Teas, Ice Creams, Limes, wafers for Ice Cream. I didn't pay all my money not to have the ship properly provisioned my table mates had the same problems and felt the same way, this made the ...
We chose this sailing specifically to see Glacier Bay.
At our first stop In Juneau it was pouring rain, we went on an excursion to Mendenhall glacier the bus was 1 hour overdue on picking us up to return to the ship, my parents, my wife and myself were soaked to the bone and freezing (mom 84yrs,dad 91yrs),they gave us a 40% discount!!. My dad's knees and hips were shot as a result for the rest ...
The good:
* Neptune Suite was spacious with sufficient storage area and was well maintained and clean.
*. The staff were professional and friendly
The Bad:
* Entertainment options were significantly lacking. When there are was a show, the venue could not accommodate the guests. Really disappointed with lack of entertainment options. With 2 or 3 days out to sea, you’d really think ...
It's Alaska. Everyone should make this trip to see Alaska - especially since so much of this cruise is to areas that are difficult or impossible to access any other way.
A previously positive experience with Holland America saw us booking this cruise to Alaska many months ago with them. Our previously experience was in Europe. Sadly we discovered the "passenger profile" of the American ...