We had never sailed on a Holland ship so it was time to try it. The itinerary included stops we had never been to before. Embarkation was the fastest we've experienced and we were able to go to our cabin right ...

Sail Date February 2020

JuanValdez

1 Review Written

2 Helpful Votes

Holland America has changed for the worse

Nieuw Amsterdam

Caribbean - Western

I sailed with HAL several times and always held them in high regard. I don't try to look for problems nor do I like to complain. I have always considered HAL to be at least 4 stars in all categories and have never ...

Sail Date January 2019

iamjosh

1 Review Written

5 Helpful Votes

A Good Cruise!

Nieuw Amsterdam

Caribbean - Eastern

Just got off the Nieuw Amsterdam 7-day cruise (12/28 to 1/4) and we had a very nice time. Currently, the Nieuw Amsterdam is traveling on 1 of 2 azipod’s because 1 is inoperative. The ship cancelled a 7 day cruise ...

Sail Date December 2019

AvalonLady

3 Reviews Written

7 Helpful Votes

Great service, but falls short in other categories

Nieuw Amsterdam

Caribbean - All

THE SHIP: A medium sized ship (2106 guests), the architecture is probably the least impressive of the 6 cruise ships (on 5 lines) that I have been on. The atrium area is small, and there is no grand open ...

Sail Date December 2019

ozzysgrandma

4 Reviews Written

3 Helpful Votes

Not the Holland America I used to love

Nieuw Amsterdam

Caribbean - Western

We are doing a Thanksgiving cruise to the Eastern Caribbean on the Nieuw Amsterdam. We booked through a big box store, and even though HAL reduced its rate many times before sailing date, but after final ...

Sail Date November 2019

roninpa

2 Reviews Written

4 Helpful Votes

Great food

Nieuw Amsterdam

Caribbean - Western

Food was awesome. Shows were good but only 5 and one was a sorta redo with same comedians different material. They did two “Taks” to replace shows. Although the talks were interesting they should have had them ...

Sail Date October 2019

pwtubbs

1 Review Written

4 Helpful Votes

Great Food & Service, Otherwise Merely Average

Nieuw Amsterdam

Panama Canal & Central America

Traversing the Panama Canal had always been a "bucket list" for my husband and me ages 67 and 72, respectively); being veteran HAL cruisers, we chose the NIEUW AMSTERDAM 21-day Panama Canal Cruise, 28 September to ...

Sail Date September 2019

Elsa Shores

3 Reviews Written

2 Helpful Votes

Disappointment from prior Nieuw Amsterdam cruises

Nieuw Amsterdam

Panama Canal & Central America

Stateroom Attendant service was outstanding.. Quality of Lincoln Center Stage musicians and recitals were world class. Panama Canal presentations and speaker were excellent. The actual transit was normal : 8 ...

Sail Date October 2019

dbits

8 Reviews Written

5 Helpful Votes

Return visit to Inside Passage

Nieuw Amsterdam

Alaska

Took full advantage of wheelchair assistance and porter, made it a lot easier – on both of us. Delivered to stateroom door at embarkation. Quality of food varied, meat generally overcooked on the Lido, meat ...

Sail Date August 2019

romet

1 Review Written

2 Helpful Votes

What happened to Cruise Director and Activities Staff?

Nieuw Amsterdam

Alaska

We chose this cruise for a quick break to Alaska. We live close to Vancouver so with no flights it is an easy holiday. We have been doing this twice a year and have enjoyed everything. However, this time there ...

Sail Date May 2019

ttcare

1 Review Written

2 Helpful Votes

Worst Entertainment I've Seen on a Cruise

Nieuw Amsterdam

Panama Canal & Central America

Cruising through the Panama Canal was on the bucket list. HAL cruised all the way through which was the high point of the 14 day cruise. The ship was beautiful and the service overall was good, but the spa staff ...

Sail Date March 2019

mnoretsky

1 Review Written

2 Helpful Votes

Much desired itinerary at perfect time of year; wonderful staff

Nieuw Amsterdam

Panama Canal & Central America

We have only sailed on Celebrity ships before; enough to rise to the elite level which also entitles us to several perks. So why sail on Holland America’s Nieuw Amsterdam? We wanted to do the ocean to ocean ...

Sail Date March 2019

AnnieHawk

1 Review Written

4 Helpful Votes

Unbelievably friendly, smiling, helpful staff, all around. Best I've seen.

Nieuw Amsterdam

Panama Canal & Central America

Ship is very pretty & clean. Lovely decor and artwork. Our cabin 5090 had plenty of storage, and a bathtub! Bring a bar of your own soap if you don't like the liquid soap dispenser on the shower wall. There were ...

Sail Date March 2019

kcgirl

3 Reviews Written

3 Helpful Votes

Niew Amsterdam Feb 2019 cruise

Nieuw Amsterdam

Caribbean - Eastern

WE sailed the Feb 24 sailing. We had sailed this ship in 2016 in Alaska and were pleased. This ship has since been thru a refurb and I noticed all new carpet, they reconfigured a few areas but basically seemed the ...

Sail Date February 2019

cruzcfi

4 Reviews Written

9 Helpful Votes

HAL becoming average

Nieuw Amsterdam

Caribbean - Eastern

We have been on HAL several times and have always in enjoyed ourselves as have the other two couples we traveled with. This was our first time on Nieuw Amsterdam. The cabin on deck 7 aft was great, good location for ...

Sail Date February 2019

gmbpcruiser

3 Reviews Written

8 Helpful Votes

Just an average experince

Nieuw Amsterdam

Caribbean - Eastern

This is just our second cruise so we are by no means any experts so read this review with that in mind. Check in was smooth and easy we were a bit late from delayed flight so we checked in around 2:00PM and it ...

Sail Date December 2018

ypmai

1 Review Written

3 Helpful Votes

Not recommended if you want good food

Nieuw Amsterdam

Caribbean - Eastern

When we were looking to book a cruise, the review of between 4 and 4.5 attracted our attention, we also liked the displayed itinerary Holland American listed. We had a well maintained and spacious suite, access to ...

Sail Date December 2018

Cruiseimust

3 Reviews Written

14 Helpful Votes

4 NIGHT CRUISE

Nieuw Amsterdam

Pacific Coastal

Holland America Line - Nieuw Amsterdam Sept-Oct 2018 I thought to myself what a great way to arrive in San Diego from Vancouver for those who don't care to fly, and quite reasonable especially if your prime goal ...

2 photos

Sail Date September 2018

philandcb1

1 Review Written

3 Helpful Votes

Nothing special.

Nieuw Amsterdam

Caribbean - Eastern

We booked this cruise because we were joining fellow submarine veterans for our annual convention. The check-in and embarkation was very well handled. We were told that our cabin was not ready and that we should ...

7 photos

Sail Date October 2018

chisholmag

5 Reviews Written

42 Helpful Votes

A Celebrity Cruiser tries Holland America in Alaska

Nieuw Amsterdam

Alaska

A Celebrity Cruiser tries Holland America to Alaska (warning this is long) We just returned from a seven day Alaskan Cruise (Vancouver return) on Holland American’s Nieuw Amsterdam. We were a group of 10 ...

1 photo

Sail Date July 2018

Sydney2000

1 Review Written

2 Helpful Votes

A mixed bag

Nieuw Amsterdam

Alaska

This cruise was an option on an Insight Gold Tour and overall it was acceptable but not that exciting and the three stops were a somewhat welcome relief from being confined on the ship. Embarkation and ...

Sail Date June 2018

MFerguson

2 Reviews Written

4 Helpful Votes

HA Gluten free problem

Nieuw Amsterdam

Alaska

Cruise booked to follow on from a Calgary to Vancouver self drive holiday. The scenery in British Columbia was fantastic. Anyway, I was not intending to post until I saw a customer had a similar issue with HA ...

Sail Date May 2018

downingtowncruiser

1 Review Written

For an older crowd

Nieuw Amsterdam

Caribbean - Eastern

This is a nice cruise with a good itinerary. Food was very good and the service was excellent. It is geared to an older crowd however. My 20 yr old daughter came with us and there were no activities that were ...

Sail Date March 2018

Scout12

1 Review Written

4 Helpful Votes

Good Value

Nieuw Amsterdam

Caribbean - Eastern

We have previously sailed on Oceania and Crystal and choose HAL as an alternative to the luxury lines we've sailed on previously. We loved the newly updated ship and the size of the Neptune Suite. The Caribbean ...

Sail Date March 2018

beach1948

5 Reviews Written

28 Helpful Votes

Nice Cruise - Horrible Wi-Fi internet access

Nieuw Amsterdam

Caribbean - Eastern

For my wife and me, this was our 24th cruise (8th on a Holland America ship). BE FOREWARNED --- if internet access is important to you, you need to choose another cruise line or be prepared to deal with HORRIBLE ...

Sail Date March 2018