5 Holland America Nieuw Amsterdam Cruise Reviews for Senior Cruises to Panama Canal & Central America

Traversing the Panama Canal had always been a "bucket list" for my husband and me ages 67 and 72, respectively); being veteran HAL cruisers, we chose the NIEUW AMSTERDAM 21-day Panama Canal Cruise, 28 September to 19 October ... Read More
Traversing the Panama Canal had always been a "bucket list" for my husband and me ages 67 and 72, respectively); being veteran HAL cruisers, we chose the NIEUW AMSTERDAM 21-day Panama Canal Cruise, 28 September to 19 October 2019, from Vancouver BC to Ft Lauderdale FL. We enjoyed a few days visiting Vancouver, BC before boarding the ship. Embarkation/disembarkation was fast and smooth. If there were children aboard, we never saw them (ok by us!)...what we DID see was more folks using power chairs and walkers than on any previous cruise! OVERALL RATING: 3.5 stars. As always, the HAL cusine and service staff were WONDERFUL, abosolutey 5 stars. What made this overall experience score a mere 3.5 for us? I've detailed a number of "hits" and "misses" below. ACTIVITES: Woefully inadequate, e.g., TOO FEW trivia offerings (and those offered frequently conflicted with mealtimes). Also, holding the trivia games in the Billboard Lounge--immediately across from the Casino--is HORRIBLE! Noise conflict/intrusion=totally unacceptable. All the fun we used to have singing karaoke and playing trivia in the Crow's Nest aboard other HAL ships: gone. And for goodness' sake, STOP the money-grubbing, pushy Spa/Shops "activities," e.g., the "Foot Analysis" (do you really think cruisers are too dumb to recognize that these offerings are merely poorly-disguised sales pitches?). Why charge $15 for riding a bicycle in the workout room? Please! Suggestions: offer stretching/yoga/etc., at later times in the morning (for those who don't rise at the crack of dawn every day). ADD more fun + games, especially in the morning...DON'T schedule pickleball during the hottest hours of the day...add INSTRUCTORS for bridge, mah jong, shuffleball, other games. And make sure everyone who wants to play card games are accommodated: every time we went, foursomes were already set, denying us a chance to play. ENTERTAINMENT: Comedian Jim Short was super, as always, but we didn't care for the younger comedian (the one whose first joke involved a fart. The dance act was OK. Lincoln Center players, as always, were absolutely FABULOUS...most of their classical music offerings were standing-room-only. B. B. King band was very good. We missed having the small jazz trio for listening/dancing we'd enjoyed on previous cruises. SUGGESTION: why not have one of the pianists lead a passenger "Glee Club"? Not everyone enjoys singing, but for those of us who do, it surely would be WONDERFUL to have had the opportunity (as we did aboard another cruise)...plus, it's a super, fun, healthful activity in which older, less physically active passengers can participate. AMERICA'S TEST KITCEN: Unlike the previous cruise when we enjoyed the same ATK instructor, this time, she always looked at the camera, vs. the audience members. As she was less engaged with the audience, it made the experience less fun. Also, there used to be an opportunity to TASTE the dish that had been prepared, which was fun: we missed being able to do that. LECTURER: merely OK. He needs to listen to a recording of himself talking...he has an irritating/distracting vocal tic (a tongue-smack, like a tsk-tsk sound). COMPUTER: The Microsoft Studio person was of great help: solved a Windows 10 issue we'd been having. EXCURSIONS: The Puerto Vallarta all-inclusive beach resort opportunity was lovely, but too short. We got there too late for breakfast, and left too soon for lunch. Having all-you-can-drink between 9 and 11 a.m. is great if you're an alcoholic. The best part of this excursion was the water aerobics in the pool with one of the hotel's staff (a very cute & vivacious senorita). Nobody cared that she didn't speak English!--the acitivity was fabulous, and made us wonder why a water aerobics workout isn't offered on the ship! The Aruba Public Beach Bus excursion was SORELY lacking. The beach was great, but HOW COME NOBODY TOLD US in advance that we would need TEN DOLLARS to rent a lawn chair? We ABSULOUTELY should have been told in advance, or better, include the lawn chair rental in the cost of the excursion (which, all tolled, was basically just the bus ride). Also, to use a bathroom/cold shower involved walking 100 yards and cost another dollar...give me a break! SHOPPING: why so little reasonably-priced/cute women's clothing? Why no sparkly "bling" lanyards this cruise? The orange cloth lanyards were totally blah...I definitely would have bought an orange BLING version! Forget the high-end jewelry boutique (never saw a soul in there). PHOTOGRAPHERS were more pushy/annoying on than on our previous HAL cruises. Plus, if their photos were more affordable (e.g., $5 instead of $50 each), they would sell a lot more, plus avoid being stuck with thousands of prints that end up as trash. PANAMA CANAL: Experiencing the Panama Canal--the whole reason we went on this cruise--was a real treat, although less joyful that I'd hoped. Because I use a walker and fellow passengers were insensitive, I could never get close enough to the ship's edge to see from that vantage point (husband shot the photos with this review). Also, in plain view of the passengers, the cruise director and other staff enjoyed the view from the deck immediately below us: very frustrating, since passengers were not allowed access to that deck. I finally gave up and watched most of the crossing on the TV in our stateroom (very fuzzy camera reception). Later, I realized: AH HA!--it's another chance for the photographers to make money! Their marvelously clear video souvenier was exhorbitantly-priced. DINING: As ever, HAL dining was overall marvelous. Lido is consistently GREAT. Noticing the lovely fresh flowers on our Pinnacle Grill table reminded us of when you used to have fresh flower vases on every table in the LIDO! Pinnacle Grill dining was lovely, but we weren't convinced it was worth the extra money, especially for the Rudy's Sel de Mer nights. New York pizzas could've been better: most were underdone. Burgers were great. BEVERAGES: The biggest hit: at-sea days Mixology classes--FABULOUS fun!! Bartenders Jonathan (Ocean Bar) and Michael (Pinnacle Bar) are amazing! Not so great: the Dale deGroff cocktail selections...many were very weird, and tooooo sweet (Mixology classmates /daily Happy Hour friends agreed): bring back the standard cocktail menu!! SERVERS/STAFF SUPERSTARS: Besides Bartenders Michael and Jonathan, waitress Catherine; Sommolier Alex; and our excellent cabin stewards, Bayu and Andreas. Cruise Director (forgot her name) was pleasant, but nowhere near as engaged and fun a Cruise Director as we've experienced on previous HAL cruises. Would we go again? Maybe for the cruise itinerary, but NOT aboard Nieuw Amsterdam. That's all! Read Less
Sail Date September 2019
We wanted to see Panama Canal, particularly the old part of it. I have done one passing in my previous career at sea more than 30 years ago, on a freighter. Since HAL had a good itinerary suiting the best for our schedule and that ... Read More
We wanted to see Panama Canal, particularly the old part of it. I have done one passing in my previous career at sea more than 30 years ago, on a freighter. Since HAL had a good itinerary suiting the best for our schedule and that there was so good ratings with HAL with travelers with similar preferences we did not hesitate to book this trip, our first on HAL. Our preferences were quite traditional: Piece and quietness, well mannered co-passengers, dining experiences with lots of choices and styles, civilized onboard activitities and entertainment, interesting excursions, kind and friendly staff and responsible shipowners with competent crew. Particularly we were not after activities some other latest cruise ships may offer for families and younger clientele, We tried to avoid cruse lines with all-day partying and noisy teens and kids around. As a summary HAL offered all this in very sophisticated way. Onboard staff exceeded any of our previous experiences. Based on recommendations on the CC HAL group, before boarding we visited at the Total Wine iand picked up a 6 bottle box of selected wines based on their recommendation of "a taste of America". However, after the trip found that the selections onboard was perfectly adequate, if not US-centric. Check-In Fort Lauderdale was done in breeze by very helpful officer, particularly noticing we were not that experienced cruisers on HAL. We boarded soon before noon and had a wonderful lunch served in the MDR after settling in to our cabin. The VD Class cabin was on the 7th deck with a veranda. It was not a suite, but spacious enough for two of us. For our surprise, there was enough storage space even for a much longer trip. There was absolutely no noise from neighboring cabins or from the corridors. Completely quiet, apart quiet hum from the AC. We found ship interiors very nicely designed and we felt being at home soon after boarding. Most of the fellow passengers were naturally from US and Canada, also quite big part, probably a few hundred passengers from Europe and from South America and Far East.. Based on the Skipper's, Jeroen van Donselaar's note, there were some 2100+ passengers and 800+ crew members onboard, so the ship was practically fully booked. Cruise itself offered everything and beyond we expected. For our surprise the seadays were anything but boring. The days were full of activities, e.g. starting from presentation of the ports we were going to call, Digital Workshops, recitals on the Lincoln Center, stand up shows and other performances after dinner at the Main Stage ending upto enjoying the B.B. King's Club. BTW, they played really well. About dining experience, we had dinners in all the restaurants, twice in the Pinnacle Grill, once in Rudy's, once in Tamarind, once in Canaletto and Lido, rest in the MDR. In general, we were fully content with the MDR, but Pinnacle offered us the something to remember for long time. My personal favorite was the Sole Meunier at the MDR, but it was available only once soon after departure, Based on our experience it's difficult to fully understand those who in CC HAL Forum have complained MDR being not upto their standards. Dover Sole in Rudy's; the Maine Lobster, Tartar Steak and Filet Mignon at the Pinnacle. Tamarind was excellent, but as have traveled lots in the far east, we found it a (little bit) too westernized. Sushi was available daily at the Lido. And now we still miss Hamburgers in the Dive In. They were special. Really. Shore excursions we pre-booked, were mostly as expected: In Cartagena the old town was really nice and worthwhile to visit, could have spend a lots of more in the town. Passing Panama Canal was a really highlight of the day. For an ex Sailor (Master Mariner), like me, this was a really meaningful event. We passed the Canal through the old locks, far more interesting than the new ones, which were apparently not that busy on our day of passing. In Costa Rica we chose an Exc to flower gardens up to the mountain having a magnificent view over to the Pacific. We managed to see a pair of macaws not too far away in the garden and a number of crocodiles on the way. It was most beautiful landscape. Time to visit there was far too short, again. In Nicaragua we had a trip to a banana plantation owned by a local prominent family, supplying their products to major brands. Lots of manual, minimally paid work needed before products can be shipped. Highlight of that trip was to see the landscape with active volcanoes on the way. Local people were extremely friendly with us. Really difficult to figure out how they manage to struggle with the average salaries paid in that country. We hope they will manage with their struggle with economy, e.g. expanding from agriculture to tourism. In Guatemala we had another trip to a Coffee Plantation and a small city on the mountain area. Was really beautiful, again. There were also two Mexican ports, Huatulco and Puerto Vallarta on the way. Enjoyed both excursions to the country side. Street vendors in Cartagena and Guatemala were some degree of nuisance, but nothing unexceptional for 'seasoned travelers'. Before the trip we had concerns, e.g. how to cope potential 'cultural differences' during the two weeks with the fellow passengers mostly from US and Canada since we are not that extrovert. That proved to be a non-issue. With all people we spoke with were most friendly curious and knowledgeable what's going outside US. Quite a number of them had visited even to our home country, Finland, on their previous cruises or careers. So overall, would wholeheartedly recommend Panama Cruise with HAL anyone expecting a classy experience to pass the Canal, see beautiful countries with friendly people of Columbia, Costa Rica, Nicaragua, Guatemala and Mexico, spend time with fellow most nice passengers on a well maintained ship with a stellar crew. Read Less
Sail Date March 2019
Our trip consisted of a group of 8, all arriving from different destinations across Canada. We had a house rented in Fort Lauderdale for 3 days before the cruise, a lovely home within walking distance to the beach. Good thing we had 3 ... Read More
Our trip consisted of a group of 8, all arriving from different destinations across Canada. We had a house rented in Fort Lauderdale for 3 days before the cruise, a lovely home within walking distance to the beach. Good thing we had 3 days, because of weather we where delayed by over 24 hours. We embarked the ship in groups and met up in the buffet for lunch. Our bags arrived quicker than expected, so we sorted ourselves out, then went for a group party in one stateroom. We where on decks 4, 6,8. And we where very happy on deck 4. Turns out to be a good location to scoot out for the safety drill, a nice walk around deck 3, and also easy to run up to deck 3 if there was something to grab a photo of. We kept the tv on in our room when we where there, tuned to the forward cameras. Loved the option of viewing the Canal crossing on the TV, that was a long hot day. Every morning we enjoyed the buffet. You can’t go wrong, everything you can imagine plus some extra surprises. Lunch was by the pool at the burger place, or pizza. We only attended tea in the afternoon one day, but it was a very nice treat. Dinner we had a group table in the dining room for 8. We didn’t dine there every night, but made sure we all attended the gala nights. Other times we tried some of the different specialty restaurants available. The Pinnacle was a dinner that made you feel like you won the lotto. But our true favourite was the Tamarind. The staff made the dinner fun, and you felt truly welcomed. Plus the exceptional food, and presentation, made it a feast for the eyes. Most days, pre dinner, we attended the martini tasting, or the happy hour in the various bars. But be pre warned, the happy hour bars get full fast. We had beverage cards, so we didn’t worry about happy hour pricing. And I am glad we did, the cards where good for everything we wanted to drink, from sparkling water, to special coffees ,and drinks all around. Every day we had wonderful coffees made in the exploration area, the staff there knew your name and coffee within days. Days we didn’t go on excursions, we spent at the pool, loved the unobtrusive music. But there does need to be more shady areas. We found often people pulling chairs into doorways for shade, but that made it very inconvenient for others. Our group had all been at most of the locations on this cruise, so we didn’t depart at every port. But we really enjoyed the small markets they set up by the ship, for those who just want to purchase a souvenir. The casino was very quiet the entire trip, we did go to the bar there and lost some money at the machines. They did have some very nice piano players there as well . After dinner, it was usually a walk around deck 3 , before seeing what was on the show that night. Most nights we didn’t stay, we all found the entertainment to be lacking, the jazz band was not a group to dance to, so most just sat and listened. We all loved the national Geographic show, with the live performance. Disembarkation was a slow process, they called groups by colour, and there was even colours called that were not on the list, we where close to last. The whole finding your suitcase thing and getting in line , seemed confusing for some. Enjoyed a lovely night in San Diego before flying home. Staff who made this trip memorable: Jerry and Jenny in the martini bar. Janny in the exportation cafe. My perfect mocha. Abdul and Made who made our cabin home. Miguel and Joel who had the wine knowledge. Wayo, Davee, who served table 91 with grace. Read Less
Sail Date March 2019
General Please see my thorough review of the 9/23/2017 Niew Amsterdam 7 day Alaska cruise, right before this 5 day Repositioning cruise, for review comments relating to Enrichment Activities, Embarkation, Public Rooms, Service, Dining, ... Read More
General Please see my thorough review of the 9/23/2017 Niew Amsterdam 7 day Alaska cruise, right before this 5 day Repositioning cruise, for review comments relating to Enrichment Activities, Embarkation, Public Rooms, Service, Dining, Entertainment, and Onboard Experience which were identical for both cruises. This review will mainly concern the differences between the two cruises, comments related to the Verandah cabin (vs the Signature Suite we had on the Alaska portion) and the shore excursions. This cruise followed the last Alaska cruise of the season for Niew Amsterdam, which is the cruise we really wanted. This repositioning cruise was in lieu of flying home to Southern California. We cruised to San Diego and then we rented a car at the airport in San Diego and did a 1 ½ hour drive home to Orange County and turned the car in at John Wayne Airport (SNA) in Santa Ana. The 7 day Alaska portion of our cruise was in a Signature Suite. We switched to a Verandah for the second 5 day repositioning cruise, which was serious cheap ($499), so got a back-to-back Suite vs Verandah comparison on HAL. Embarkation Embarkation at Vancouver was very smooth for the repositioning cruise, but it had been an unmitigated disaster for the Alaska cruise before it. This was because three ships embarked Vancouver the day of the Alaska cruise, but only our ship for the Repositioning cruise. Please see my thorough review of the 9/23/2017 Niew Amsterdam 7 day Alaska cruise for details and tips on the Embarkation process in Vancouver. Value for Money The repositioning cruise was very inexpensive, $499 each for 5 days. Overall value for money was excellent. Read Less
Sail Date September 2017
Long Review 5 Day Vancouver-San Diego Nieuw Amsterdam Cabin Category VF GTY Assigned cabin 4173 (Starboard Aft) Embarkation in Vancouver ***** Easy We flew into YVR Vancouver International and took the SkyTrain ... Read More
Long Review 5 Day Vancouver-San Diego Nieuw Amsterdam Cabin Category VF GTY Assigned cabin 4173 (Starboard Aft) Embarkation in Vancouver ***** Easy We flew into YVR Vancouver International and took the SkyTrain “Waterfront” line to downtown Vancouver. $15 CAN approx for 2. Very easy way to get to Canada Place. A short 2 block walk to the cruise ship terminal - passing right by a handy wine shop to purchase our carry on wine allowance. Arriving in the terminal we proceeded through the maze of security and documentation checks with ease. We arrived around 12:30 pm and were onboard in less than 20 minutes. One of the first things we noticed upon boarding was that the staff onboard the Nieuw Amsterdam was noticeably more welcoming than the last cruise we took on NCL. Even more so than our last Holland America cruise a few years ago on this very same ship. You will never pass a crew member of HAL of any ranking anywhere in the ship without them greeting you with a good morning or evening. Cabin 4173 - This was our first guaranty cabin experience. We had no choice in matter. The 5 day segment did not offer specific cabin assignment at the time of booking. Our cabin was assigned approximately 1 week before sailing. We did write to HAL immediately after receiving our assigned cabin requesting a cabin on the starboard side and we were fortunate to receive a confirmation the next day that our cabin was changed. I’m sure this is not always possible, but we were happy to be moved from a port forward cabin to an aft starboard cabin heading Southbound to be able to enjoy the sunsets from our balcony. Cabin 4173 is almost at the aft end of the ship, but it’s close to an elevator and while not overly spacious and lacking HAL’s signature little bath/shower combination in this category - we just had a shower - it was more than adequate for our needs over 5 days. Cabin Attendent Our cabin attendent “Novi” found us wandering down the hall toward our cabin and quickly informed us that he would be putting our beds into the proper configuation after we put our bags away and headed out for lunch on the Lido deck. First Meal HAL Tradition After unloading our bags in our cabin we headed up the Lido deck for a bite to eat. One of HAL’s best quick lunches is the “Dive-In” located aft. Order your burger, they hand you a pager and a few minutes later you are enjoying a delicious burger, chicken sandwich or gourmet dog. This is becoming our ritual on HAL on embarkation day. Mandatory Emergency Drill Nothing to be alarmed about - unless you have sensitive ears. The blasts in the event of an emergency could wake a hibernating bear on another continent! Mustering was done quickly and efficiently and we were not required to bring our life jackets to the drill. Sail Away It was raining in Vancouver so we gathered near the pool area of the Lido deck and partook in a sail away margarita in the souvenir glass...(plastic nowadays). No live music - just canned tunes and a little too loud for our taste, but apparently loud music makes people order more drinks! Dining Reservations and Beverage Packages Prior to sailing we made (and paid for) reservations at Tamarind one evening. Once onboard we made another reservation for the Pinnacle Grill on the one Gala night. We also prepaid for a wine package. We chose the 3 bottle Admiral wine package for our sailing. We did not buy the all-inclusive beverage package for this short cruise. We just signed by the drink. Our bar bill (apart from the 3 bottle wine package we prepaid) was $261 - that breaks down to $26 per person per day. The cost of the beverage package is approx $50 per person per day and both have to have it -so in this instance we did better on our own. We had a few welcome aboard cocktails, usually a cocktail in the evening and occasionally a cocktail at a show or a Bloody Mary in the morning. Another thing is that this cruise was not a warm weather cruise with many sea days laying by the pool all day, which tends to jack up the amount of libation we would do. Entertainment around the ship Normally we love the Adagio duos. This sailing had a pair of handsome gentlemen vs the gorgeous ladies playing the piano and violin classical “hits” and favorites. This duo played without any connection to the music to each other or to the audience. The second night I jokingly asked them to “smile” and the one on violin obliged me with a smirk, then went back to looking like secret service agents. Maybe I have been watching too many American talent shows, but I think you have to do some degree of selling the audience by connecting to them or to your music. Cheers to the bartenders! From the margarita to the sidecar to the gin and tonic and vodka martini ... I think HAL does a good job of making their drinks worth the price. Comedian Mark Pitta Our first show in the theatre was stand up. An unknown to us. We went to the late show and I think the theatre was about 2/3 full. Some jokes were good and stuck with you. Nothing offensive, but nothing that knocked me off my chair either. Enjoyable. 1000 Steps Our second show in the theatre on Gala night. A song and dance show featuring some great dancing with enjoyable choreography, talented dancers and good singers. Not HAL’s strongest suit, but enjoyable nevertheless. Piano Bar Always lively and full no matter what sailing or demographic is on board! The singer this week was not our favorite, but did the job he was paid to do... keep the place full! Dining: Main dining room. Without a reservation it can be up to a 20 minute wait with a pager during peak times. The main dining room menu is adequate and had some variety, but nothing really special. Service was good but rushed as always. The wine stewards are very rushed in their order taking and delivery of the wine. Lack of personal attention when you don’t have a set dining time and have the same waiter all week. We had the Admiral wine package and the wines were ordinary. I think next time we will opt to bring on our own wine for a corkage fee or purchase wine by the bottle off the wine list (different from that of the package). Lido. Buffet. Great for breakfast and lunch. I love the Congee porridge in the morning or having an omelette made to order. For lunch there is great Asian food and a wonderful salad bar - most items served by the staff to reduce the chance of a norovirus outbreak. There were many types of other foods hot and cold available here - I only mentioned what I tried. The ice cream was not very good. PIzza. Aft deck Did not try Pinnacle Grill & Gala Night $35 upcharge. Dined here one evening on Gala night, however not many people were dressed for a gala! I’m seeing fewer and fewer tuxedos and evening wear. I love dressing up on cruises, but I have to say my husband was thrilled to just bring a dress shirt and sports coat this trip vs penguin attire.. shoes, cumber bun, tie, cuff links, etc. We boarded with only a carry on this trip! ..Back to the Pinnacle food and serivce. Far exceeds the food and service of the main dining room and there is no rush in the service. If you want a great steak, a slower meal this is the place. Sel de Mar (Pinnacle restaurant changes over 2 nights a week to this French Seafood dining experience for a hefty $49 per person charge) We did not dine here Tamarind My birthday dinner was here. Our second experience at the Tamarind on this ship. I found my first experience to be better, I think because it was less crowded and earlier the last time on a previous sailing. We did not get a good explanation of how the menu works this time. Last time we got hot towels before dinner. Our servers were adorable and attentive. The food in here is amazing - just be prepared to think outside the box and try new things. I think that is a safe statement on dining everywhere on the ship. Most of us, as a rule do not dine with menus as elegant as even the main dining room at home. But the dainty little portions and tidbits of appetizers take some getting used to in order to really savor the delicacy of them all. Lastly - our server forgot to recognize my birthday as my husband had requested so he told the maitre’d on the way out. But 30 minutes later back at our cabin - both our servers showed up knocking at the door with a birthday cake singing to me, asking to come in to give me a hug .. I was already in bed! Canaletto Italian fare in a cordoned off section off the Lido buffet area. I don’t like the location of this venue. It’s only a $15 upcharge but the location is a turn off to me. Didn’t dine here, but the menu looks good and we had it on our last cruise on the Nieuw Amsterdam. America’s Test Kitchen Something new on HAL. A cooking demonstration like the TV show with great tips and recipes. Only drawback is no tasting - the HAL exhibit kitchen is apparently not up to FDA standard of safety to pass out samples! BBQ Lounge (America’s Test Kitchen by day) Hands down this is HAL’s best entertainment on the ship. Great music for dancing and a stroll down memory lane of R and B music. The band: drums, keyboard, bass, guitar, trumpet, trombone and vocalists are amazing and entertaining and true musicians who often are strangers to each other until just before sailing and put together a repertoire of party hits. Al Green, Earth Wind and Fire, Marvin Gaye .. and of course BB King. Bravo HAL. Ports Astoria: First time here. Walk a few clicks to the Maritime Museum and found a pub for beer, chowder and free wifi access! San Francisco: My birth city. Got up early to see the arrival in the dark. Took a bus to the textile district to try and buy a mattress at Tuft and Needle (seriously!) .. then a cable car ride from Powell and Market to the Hyde Street turnaround and had world famous Irish Coffee’s at the Buena Vista bar - then back to the ship for happy hour in the crows nest and sail away under the Golden Gate Bridge. Priceless experience. Avalon: Quaint little seaside town on the island of Catalina (once owned by Wrigley) off Southern California. We had a surprise visit from family who live in Longbeach, CA. They took the Catalina Express over to meet us and we saw the island in a 4 person gas powered golf cart, followed by some shopping on the wharf. The old “casino” (dance hall) was closed for the day by the time we got back so we did not get to visit inside. Fun day - only port we had to tender to. Exceptional Service: Diane at the reception desk. We had no plans to race off the ship for a tender as we were in dock from 2:00 pm - 10:00 pm. After we anchored, my husband turned on his cell phone to see if there was any reception. There was a voice mail from his brother who said “I’m here.. we took the ferry over and we are waiting for you on the island”. So my husband went down to get a tender ticket and found out we could not get off the ship until 4:50 pm. All the early tender tickets were gone. That would have been too late for us to meet our relatives because they had to be on the ferry home shortly after that. “Diane” at the reception desk realized our plight and was able to squeeze us onto an early tender. She escorted us down to the gangway and we cannot thank her enough for making our day. Lesson learned. Always get your tender tickets early. Novi our cabin steward in 4173 Novi from Indonesia found us on arrival day. Introduced himself and made sure our cabin was in order each and every day. By the time we returned from breakfast each day our cabin was immaculately tidy and ready for another day of fun. I realize this is their job, but some do it better than others. We felt compelled to leave him a little “extra” at the end. Chef at the Lido who took the time to write out a recipe for me for Bee Hoon Fish Soup. Gym: adequate and busier than expected. Saw grey whales on the elliptical trainer! Thermal Suites: did not participate this time. $109 per person for 5 days. Massage: Prepaid for a couples 50 minute massage. Very nice. This was one of our favorite cruises to date. We love HAL. Terima kasih 1st night: Main Dining Room No reservations - approx 7:30 pm - Embarkation from Vancouver There was a heavy line of approx 15 to put your name in - You are given a pager and we waited approx 15-20 minutes. We were escorted upstairs to the top floor because the restaurant was so busy. Normally the top floor are for those who make dinner reservations or who have assigned dining times. Our dining companions Ron and Ako were from England. We enjoyed hearing their cruise stories. They take about 5-6 long cruises a year. Food choices were adequate and while portions were small, they were more than enough to keep us happy. 2nd night: Main Dining Room No reservations - approx 7:30 pm - Astoria A shorter line than the first night and only a 5-10 minute wait for a table. Our dining companions were from Germany. We never learned their names, but they taught me how to say “have a nice evening” in German. (I think!) I cannot properly write it, but phoenetically it’s “eye-nin schroo-nen hav-en” while communication was not easy we had a enjoyable dinner. 3rd night: Pinnacle Grill Gala night - reservations 6:30 - Sea day 4th night: Tamarind Reservations 7:30 - San Francisco 5th night: Main Dining Room Final night Read Less
Sail Date September 2017
Nieuw Amsterdam Ratings
Category Editor Member
Cabins 4.5 4.4
Dining 4.0 4.1
Entertainment 4.5 3.5
Public Rooms 4.5 4.4
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 4.5 4.4
Value For Money 4.0 4.0
Rates 4.0 4.1

Find a Nieuw Amsterdam Cruise

Easily compare prices from multiple sites with one click