The food was sub-par. Some examples are sandwiches with 1 piece of paper-thin meat and fish that had an ammonia taste (meaning it's old and not edible). Most, not all food tasted as if it came out of a can or box-example, coconut shrimp. At best the food was inconsistent, upcharges for steak and lobster in regular dining. little entertainment on the ship. For 16 days, 2 different comedians, ...
The Nieuw Amsterdam is definitely dated. Looks, smells, and feels like an old ship. The Pinnacle class ships are much nicer than this Signature Line ship or the even older Vista Class ships. Will never go on HAL on other than a Pinnacle Class ship.
The entertainment was horrible. Almost non-existent. There is literally nothing going on-- day or night. Main entertainment was watching a ...
We chose this ship because we wanted to go away for the Christmas Holiday.
Embarkation was easy for us. This was our 4th HAL cruise and the 2nd on this ship. We have also sailed Carnival, Princess, RCL, Celebrity and Azamara. We had always enjoyed HAL, but we won’t sail the Nieuw Amsterdam again.
Pros:
Band in BB King’s Blues club is fabulous! The live entertainment in all venues was ...
We scheduled the cruise as a retirement gift for my wife and I as we read many great reviews for food an service. Not True. Stay away, they wasted our money and time, don't let it happen to you.
1. The service was so bad I was convinced that they did not care about us as paying customers.
2. The food in the Lido Market was nothing better than cafeteria food. I was more than convinced they ...
Chose cruise to join family members. On the first morning we went to the main dining room. My cold breakfast came quickly the remainder of our party waited 45 minutes for their hot food. At dinner I ordered a wine package and chose a white wine the bottle was placed on the table instead of in an ice bucket, we were then forced to help ourselves. The practice of not allowing shorts in the dining ...
We chose this 17 day cruise because we wanted to go through the Panama Canal. We took a Holland America sponsored Zip Line tour in Costa Rica(41) of us. A torrential rain was predicted, but we were not made aware nor was the tour canceled.Dangerous rain including lightening dumped on us during the Zip Line. Of course, we were attached to metal lines with metal equipment. There was a flood of the ...
To be fair the Holland America Alaskan Cruise trip was very nice. However, the process and the people you had to deal with to start the cruise were prohibitively painful.. First of all we understand that Holland America is short staffed and their people are under trained. However, almost no one has authority or the desire to help others or to do the right thing.
There is an old adage that I ...
We originally chose this trip because Seth Wayne was promoting HAL and we thought it would be relaxing and fun after a very stressful year from COVID. We did not have COVID but we had to comply with all the regulations and the fear of contacting it. From the beginning it was stressful. First the cruise agent (Cruisewise) did not get us early dining but anytime dining. When we called her and ...
After cruising with HAL in September to Canada, my husband and I were so impressed with the entire HAL cruising experience that we decided to book an Eastern Caribbean Cruise to celebrate 25 years of marriage. First, let me say, that as always, the stewards, waiters, wine experts, and other support staff were incredible. Our stateroom was gorgeous and perfectly cleaned everyday. The food on the ...
My wife and I took a Holland America cruise to the Western Caribbean from Jan. 4, 2020 to Jan. 11, 2020, aboard the NIEUW AMSTERDAM. The food was excellent and the staff were friendly and helpful. The dining was an excellent experience as well. This was the first time I had an inside room. It was small as expected, but was adequate. The activities were very limited which was okay because I wanted ...