• Embarking and disembarking – easy, quick, and no issues with luggage. Only 98 passengers on board so I think that helps, but we had no waits, no lines, nothing for the entire 12 nights.
• The stateroom – incredible. Horizon cabin and having the extra balcony space inside the cabin was awesome. The bathroom and shower – top tier! Cabin steward was awesome and we got into a great rhythm with ...
Chose Emerald quite a while ago having been on their river cruises. The style is very similar to the river operation in many ways.
The ship on first impressions looked off white not gleaming. During the cruise some painting took place that gave a better appearance.
Depending on taste there is a lot of grey on the ship. The lounge has some furniture that is not easy to arrange comfortably ...
Spent three nights in Nice pre-cruise then experienced the smoothest embarkation ever. Out of the taxi, luggage whisked away, straight onto the ship where check in was in the Cabaret Lounge. Got our key cards, grabbed a glass of bubbly and went to sit in the Mosaic Café. Decided to have lunch in the Windows Café and it was lovely. Really liked that you were served in the buffet rather than ...
It was to be a luxury cruise with family members. Despite completing all pre boarding requirements it took over an hour. We were asked to show our passports four times. Poor organization!
Food choices an d preparation outstanding. service tried hard but often inexperienced.
Excursions few and poor. Nightly entertainment the worse I’ve seen. Disliked open seating. Never the same waiter or ...
The Good. The wait staff, front reception or any staff you met on deck exceptional! Rooms are very nice and clean and housekeeping excellent. I have travelled on a few River Cruises expecting a closet on a Small Ship. Not the case very nice. Shore excursions great.
Our safety briefing was conducted by someone who did not have a great command of the English language. I left the session still ...
Grand Prix experience for a special birthday. Very friendly and helpful crew, with the exception of the Guest Relations desk and the Concierge, who could not or would not sort out a problem with thick black sooty particles all over our balcony for which we had paid an extra fare. This problem was not limited to us alone, the Owner's Suite which was next to ours also had a similar problem, which ...
This was our fourth cruise via Star Clippers and a disappointment. Our accommodations were fine and the overall service was great, especially in the dining room. The Hotel Manager (Arnold Deutchl) was exceptionally helpful and competent.
Unfortunately the Cruise Director (Monica) was only interested in promoting excursions and next year's cruises. She was unwilling or incapable of ...
I was looking forward to the well earned cruise with my wife and I have the following compliments and other issues. This is a copy of the letter sent to the company minus some details. ?the rest is up to you.
• We were impressed with the ship and outside cabin a nice surprise; but I think after complaining to the booking company on their services and attitude and lies about the trip ...
My partner and I have cruised several times before with P&O, Cunard, RCI and Celebrity. As it was a special birthday for me we thought we would step up the ladder a bit and try one of the perceived “more prestigious” cruise lines. The timing, along with an interesting and agreeable itinerary, led us to the Azamara Quest sailing from Nice on April 22nd. On our previous Celebrity Eclipse ...