• Embarking and disembarking – easy, quick, and no issues with luggage. Only 98 passengers on board so I think that helps, but we had no waits, no lines, nothing for the entire 12 nights.
• The stateroom – incredible. Horizon cabin and having the extra balcony space inside the cabin was awesome. The bathroom and shower – top tier! Cabin steward was awesome and we got into a great rhythm with ...
Chose Emerald quite a while ago having been on their river cruises. The style is very similar to the river operation in many ways.
The ship on first impressions looked off white not gleaming. During the cruise some painting took place that gave a better appearance.
Depending on taste there is a lot of grey on the ship. The lounge has some furniture that is not easy to arrange comfortably ...
Spent three nights in Nice pre-cruise then experienced the smoothest embarkation ever. Out of the taxi, luggage whisked away, straight onto the ship where check in was in the Cabaret Lounge. Got our key cards, grabbed a glass of bubbly and went to sit in the Mosaic Café. Decided to have lunch in the Windows Café and it was lovely. Really liked that you were served in the buffet rather than ...
It was to be a luxury cruise with family members. Despite completing all pre boarding requirements it took over an hour. We were asked to show our passports four times. Poor organization!
Food choices an d preparation outstanding. service tried hard but often inexperienced.
Excursions few and poor. Nightly entertainment the worse I’ve seen. Disliked open seating. Never the same waiter or ...
The Good. The wait staff, front reception or any staff you met on deck exceptional! Rooms are very nice and clean and housekeeping excellent. I have travelled on a few River Cruises expecting a closet on a Small Ship. Not the case very nice. Shore excursions great.
Our safety briefing was conducted by someone who did not have a great command of the English language. I left the session still ...
We have sailed on a number luxury ocean cruises (Seabourn and Silversea) and decided to try a river cruise, at the suggestion of our travel agent, we chose Scenic Sapphire. We were quite disappointed by what was labeled as a luxury cruise. Embarkation in Nice was a mini disaster as the ground agent had no idea what was happening, the buses were late and the driver was tired so we had to make an ...
Grand Prix experience for a special birthday. Very friendly and helpful crew, with the exception of the Guest Relations desk and the Concierge, who could not or would not sort out a problem with thick black sooty particles all over our balcony for which we had paid an extra fare. This problem was not limited to us alone, the Owner's Suite which was next to ours also had a similar problem, which ...
Our "Enchanting Rhône" cruise had many 5 star features. The service and food were terrific! In fact, the food was the best we've ever experienced on a cruise of any kind. The lunch and breakfast buffets had many delicious choices. The sit-down dinners were gourmet quality. Our Captain, Franck, was friendly, welcoming and very visible. The shore excursions were very good. Yvonne, the Cruise ...
This was our fourth cruise via Star Clippers and a disappointment. Our accommodations were fine and the overall service was great, especially in the dining room. The Hotel Manager (Arnold Deutchl) was exceptionally helpful and competent.
Unfortunately the Cruise Director (Monica) was only interested in promoting excursions and next year's cruises. She was unwilling or incapable of ...
Boat and crew were fabulous but the river was not. We were not allowed to go on top of the boat during cruising due to low bridges. We have been on three other river cruises and that is one of our favorite parts. I would recommend Viking but I would not recommend the Rhone River. Shore excursions were crowded and not real interesting most of the time. Exploring on our own where possible was much ...