(11:10 a.m. EDT) -- When Silver Muse debuted earlier in 2017, it marked a departure for the luxury cruise line with a new approach to dining and dress codes than its sister ships. Since then, Silversea has been listening closely to passenger feedback and has chosen to make a few post-launch modifications that bring the ship closer to the line's traditional dining and dress styles.
Silver Muse flew in the face of luxury dining conventions by eliminating the main dining room, instead offering eight onboard restaurants -- the most of any Silversea ship. The concept was meant to highlight more intimate venues, with lots of choice; open seating with reservations encouraged. Another new approach for Muse was to get rid of the shipwide evening dress code, and have dinnerwear be dictated by the venue. Dress codes were casual for Spaccanapoli and The Grill, formal for La Dame and Atlantide and informal for all other venues.
While many cruisers applauded the choice and dining quality, others complained about the changes. For example, mjntraveler posted on Cruise Critic's message boards, "Some passengers are upset with having to book in advance and are very vocal but it is already clear that you can change your bookings at the last moment. The Hotel Director is kept busy placating passengers who don't like the new system."
In a recent letter to travel agents and booked passengers, Silversea announced that as of October 13, 2017, the line was going to change its policies to placate cruisers who liked the old way of doing things.
The line plans to increase seating capacity at Atlantide and put in an open seating policy at Atlantide, Indochine and Spaccanapoli (i.e., reservations not accepted). Indochine will also add less-spicy dishes to its menu. This will give diners more options, especially if they choose not to make reservations in advance. The more intimate Kaiseki, La Dame by Relais & Chateaux, Silver Note, La Terrazza and Hot Rocks will still take reservations, and passengers will have a much better chance of getting a table if they do so.
In addition, Silversea will be making Muse's Dolce Vita lounge more intimate by adding partitions and screen dividers.
Also as of mid-October, Muse's dress code will change to the Silversea's traditional policy found fleetwide: no formal nights on weeklong or shorter cruises, one formal night on eight- to nine-night cruises, two on 10- to 14-night cruises and three on 15-night or longer cruises. Most evenings will be informal attire, with a few casual evenings (mainly first or last nights and busy excursion days).
Cruise Critic readers are generally pleased with the changes. Member hypercafe posts, "I believe it speaks volumes for Silversea management that they tried to be innovative, listened to their guests and are willing to modify their new ship and change direction."
--by Erica Silverstein, Senior Editor