June 27, 2016
(2:55 p.m. EDT) -- Just one month after returning to the Royal Caribbean fleet after several years with a sister cruise line and a $50 million refurbishment, Empress of the Seas is experiencing trouble with one of its engines, forcing the cruise line to reroute the ship's current sailing.
"Empress of the Seas is currently experiencing a technical issue with one of the ship's four engines," the line said in a prepared statement. "Since we became aware of the problem, our highly trained engineering team has been working to resolve the issue. While we work on the issue, the ship is sailing at a reduced rate of speed."
Because of the speed reduction, the ship will not be calling on Grand Cayman. Instead, it visited Nassau in the Bahamas on Sunday, June 26 and CocoCay on Monday, June 27. It will call on Key West on Wednesday, June 29, as scheduled.
To compensate passengers for their trouble, Royal Caribbean is offering passengers an onboard credit in the amount of 10 percent of the cruise fare paid, per cabin.
According to the line, all equipment onboard is fully functional and there is no impact on the maneuverability of the ship or on the safety of passengers and crew. Royal Caribbean has not yet indicated whether the next sailing will be affected by the engine trouble.
Empress of the Seas has had a rough go of it since returning to Royal Caribbean from Pullmantur Cruises. The ship's reintroduction to the fleet, originally scheduled for March 30, was delayed nearly two months after its refurbishment took considerably longer than planned. Thirteen sailings were canceled as a result of the delays.
--By Dori Saltzman, Senior Editor