Power Failure Strands Costa Cruise Ship in Port

May 19, 2014

(4:00 p.m. EDT) -- Costa Deliziosa suffered a power failure in Valencia and will remain in port until the cause of the outage is identified and fixed, according to the line.

The blackout happened yesterday (May 18) around 6 p.m. local time and lasted for "a few hours" before technicians managed to restore power and essential services.

A statement from Costa Crociere said neither the ship nor its passengers were in any danger, and passengers were promptly informed about the incident.

Although it remains unclear exactly how long repairs will take, Costa has told passengers scheduled to sail on an upcoming 13-night Eastern Mediterranean cruise from Civitavecchia (for Rome) on May 20, that the ship will not sail as scheduled.

A statement from the line said: "The company is working to offer alternatives to ensure guests can still enjoy their planned holiday, which will be communicated over the next hours."

Costa Crociere has dispatched a care team to provide assistance to passengers currently aboard and has scheduled charter flights to Rome and Genoa, Italy, on Tuesday (May 20) for passengers who were supposed to disembark at those ports. The line is assisting guests on an individual basis to reach their final destination or hotel.

Costa has scheduled additional shore excursions for passengers while the ship remains in port and will provide a 50 percent refund on the cruise fare and a 100 euros of onboard credit per passenger as compensation.

Costa Deliziosa was on an 11-night Western Mediterranean cruise.

--by Jamey Bergman, UK Production Editor