Princess Enhances Insurance Program

November 13, 2001

Even as major travel insurers are upping fees -- and cutting back protection -- for cruise insurance, Princess announces it has added more services, not less, to its in-house plan.

The most important addition to Princess Travel Care, the program's new name (changed from Love Boat Care) is "voluntary cancellation" coverage in which customers can postpone their cruise for any reason at all. That kind of coverage, which among cruise lines' own insurance policies was previously only offered by Holland America, is increasingly important to travelers in light of the unsettling occurrences of the past two months. However despite the "any reason at all" liberty, it's still important to read the fine print on Princess Travel Care; while passengers can cancel at any time up until departure there are specific conditions that dictate whether you get a refund (for illness or injury, for instance) or cruise credit -- and how much you get back. For instance, the plan allows a 100 percent cash reimbursement in the event of a covered illness or injury; those who cancel for non-illness-related reasons may only recover 75 percent -- and that in the form of a future cruise credit.

Other new additions include covering accompanying children in third and/or fourth berths on the same policy at no extra charge.

Otherwise, the program continues to cover the usual -- lost baggage, trip interruption or delay, medical emergencies, etc.