Transocean Announces Compensation for Marco Polo Norovirus Cruise

July 10, 2009
Marco Polo (4:52 p.m. EDT) -- Transocean Tours has informed us that passengers aboard the Norovirus-stricken Marco Polo will be fully and generously compensated for a cruise that ended prematurely on Tuesday due to a large outbreak of the illness.

According to an official statement, a reprint of a notice issued Friday to passengers onboard the ship, guests will receive refunds equal to the full amount of the cruise fare paid. "In addition, your personal onboard beverage expenses will be refunded," the statement reads, "and therefore your shipboard account will be recredited with all the items of your bar expenditure."

Additionally, passengers will receive a 50 percent discount from the brochure price of a future Marco Polo ex-U.K. cruise.

Germany-based Transocean Tours decided to terminate the 10-night British Isles cruise, which began at Tilbury Saturday and remained docked at Invergordon from Monday through Thursday night due to a severe outbreak of gastrointestinal illness later confirmed to be Norovirus.

The ship is currently en route to Tilbury and is due to arrive on Saturday. Those passengers who are deemed unfit to travel by doctors onboard will be kept on the ship until they've recovered. Marco Polo is expected to sail as scheduled for its next cruise on 14 July, 2009.

--by Kim Kazell, Assistant Editor

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