June 22, 2020
(Updated 12:13 a.m. BST) -- Marella Cruises has extended its fleet suspension for a further month, to August 27, as a result of the global coronavirus pandemic the uncertainty about when international travel will resume.
The cruise line also confirmed Marella Discovery will no longer sail the summer season with all itineraries from Palma cancelled up to 31 October 2020. In addition, the 90s v 00s Electric Sunsets cruise on Marella Explorer 2 sailing from Newcastle on 5 September 2020 will also no longer go ahead.
Marella had hoped three ships would resume service in July 2020 -- Marella Explorer, Marella Explorer 2 and Marella Discovery -- in a phased return of operations.
All customers whose bookings are impacted by the above changes will receive a refund credit and up to 10 percent incentive of the total value of their booking, or they can request a cash refund via an online form on the TUI website. All customers should have their refund credit and booking incentive within four weeks of receiving their cancellation email.
The cruise line is also extending its free amends policy so customers sailing in September and October on Marella Explorer or Marella Explorer 2 have the opportunity to amend their cruise for free before 31 July, meaning they don’t have to pay until closer to their new departure date.