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Carnival Cruise Line Extends Suspension Of Operations Through July 31
Carnival Panorama (Photo: Carnival Cruise Line)

Carnival Cruise Line Extends Suspension Of Operations Through July 31

Carnival Cruise Line Extends Suspension Of Operations Through July 31
Carnival Panorama (Photo: Carnival Cruise Line)

May 04, 2020

Dori Saltzman
Contributor
By Dori Saltzman
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(9:39 a.m. EDT) -- *Editor's Note: As of April 9, all cruise ships over 250 passengers and crew that operate in U.S. waters have been put under a no-sail order by the U.S. Centers for Disease Control and Prevention (CDC). The order will remain in place until COVID-19 is no longer a public health emergency, and supersedes individual cruise line dates for a return to service. For more information, visit
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*
Carnival Cruise Line has extended its temporary fleet suspension for all ships in North America again -- from June 26, 2020 to July 31, with additional cancellations for geographic-specific and ship-specific sailings.
Cruises canceled beyond the July 31 date include:
  • All Carnival Spirit Alaskan cruises from Seattle will be cancelled, as well as the Carnival Spirit Vancouver-Honolulu cruise on September 25 and the Honolulu-Brisbane transpacific cruise on October 6.
  • All Carnival Splendor cruises in Australia from June 19 to August 31 will be cancelled.
  • Other than the services from Galveston, Miami, and Port Canaveral, all other North American and Australian homeport cruises will be cancelled through August 31.
The line issued the following statement:" Impacted guests and their travel advisors are being notified by email, including options for a combined future cruise credit (FCC) and onboard credit (OBC) package, or a full refund.
"Booked guests can make their selection online, alleviating the need to contact Carnival’s customer service center, which is still operating in a work-from-home status due to locally-imposed office closures in South Florida.
"We are committed to supporting all public health efforts to manage the COVID-19 situation. We are taking a measured approach, focusing our return to service on a select number of homeports where we have more significant operations that are easily accessible by car for the majority of our guests.
"We will use this additional time to continue to engage experts, government officials and stakeholders on additional protocols and procedures to protect the health and safety of our guests, crew and the communities we serve. We appreciate the understanding and support of our guests and travel agent partners and look forward to welcoming them on board as the environment for travel and tourism improves."
Originally, the line's suspension of sailings had been slated to end on April 10, 2020 then on May 11, 2020, then June 26. This newest extension shuts down operations for another five weeks, making it nearly five months that the line will be out of service.
For passengers booked on canceled sailings of six days or longer, Carnival is offering the option of either a full refund or a 100 percent cruise credit (to be used on a sailing departing by December 31, 2022), plus $600 per cabin in onboard credit. Those booked on canceled voyages of five nights or fewer can choose from a full refund or a 100 percent future cruise credit plus $300 onboard credit per cabin. Passengers do not need to take action to make their choice; Carnival will send all impacted passengers a form to fill out to indicate their preference.
All taxes, fees and costs for prepaid items (such as tips, line-sponsored shore excursions and beverage packages) will be refunded to the original form of payment.
Cruisers who booked independent airfare are advised to check with their airlines regarding flight changes, cancellations and refunds.
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